January 2009 Visitor Profile

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RESEARCH DATA SERVICES, INC. 3825 HENDERSON BOULEVARD SUITE 300 TAMPA, FLORIDA 33629 TEL (813) 254-2975 FAX (813) 254-2986 Naples, Marco Island, Everglades Convention and Visitors Bureau January 2009 Visitor Profile Prepared for: Collier County Board of County Commissioners and Naples, Marco Island, Everglades Convention and Visitors Bureau Prepared by: Walter J. Klages, Ph.D. President Research Data Services, Inc. Research@KlagesGroup.com February 23, 2009

January 2009 Visitor Profile Naples, Marco Island, Everglades Visitor Annual Annual January Volume 2008 2007 2008 07/ 08 08/ 09 Visitors (#) 1,413,760 1,393,820 1,413,760 +1.4 147,500 138,200-6.3 Room Nights 2,110,580 2,114,710 2,110,580-0.2 198,500 180,200-9.2 Direct Exp. ($) $836,390,570 $791,161,855 $836,390,570 +5.7 $77,922,300 68,105,600-12.6 Visitor Annual # of Visitors (Jan. Dec.) January 2009 # of Visitors Origin 2007 2008 07/ 08 Rel 2009 Florida 538,071 516,639-4.0 29.9 41,322 Southeast 102,176 100,027-2.1 5.9 8,154 Northeast 249,452 249,706 +0.1 28.1 38,834 Midwest 246,908 248,073 +0.5 20.1 27,778 Canada 33,612 35,896 +6.8 2.9 4,008 Europe 141,400 187,790 +32.8 1 13,820 Markets of Opp. 82,201 75,629-8.0 3.1 4,284 Total 1,393,820 1,413,760 +1.4 10 138,200 Occupancy Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Occ. 2007 71.7 87.6 86.3 77.8 69.1 66.0 65.3 52.5 45.6 54.4 66.0 61.1 Occ. 2008 67.4 86.0 84.6 75.4 68.9 63.6 66.3 50.6 39.2 55.8 62.1 62.3 Occ. 2009 61.2 Pts. ( 08/ 09) -6.2 ADR 2007 $174.7 $242.9 $276.6 $239.5 $176.9 $137.2 $118.9 $107.8 $106.1 $120.3 $131.1 $176.2 ADR 2008 190.2 266.0 290.1 232.8 168.7 139.9 118.6 11 104.6 117.8 125.7 160.6 ADR 2009 175.9 ( 08/ 09) -7.5 RevPAR 2007 $125.3 $212.8 $238.7 $186.3 $122.3 $90.6 $77.6 $56.6 $48.4 $65.4 $86.5 $107.7 RevPAR 2008 128.2 228.8 245.4 175.5 116.2 89.0 78.6 55.7 41.0 65.7 78.1 100.1 RevPAR 2009 107.7 ( 08/ 09) -16.0 # January Visitor Origins (in Thousands) 5 41.3 4 35.0 3 2 1 FL SE NE MW CAN EUR MO 10 8 6 4 2 $ 20 15 11.9 8.2 43.1 38.8 37.5 27.8 3.7 4.010.9 13.8 5.5 4.3 FL SE NE MW CAN EUR MO January 2009 Visitor Origins () 28.1 5.9 Occupancy 20.1 67.4 61.2 January Room Rates 190.2 175.9 2.9 29.9 1 3.1 Research Data Services, Inc. - 1 - January 2009 Visitor Profile Copyright 2009. All Rights Reserved. FCD 2.12.09 10 5 January

Transportation Mode (Multiple Response) Plane 66.7 67.3 Rental Car 61.1 6 Personal Car 30.2 32.7 Airport Deplaned (Base: Flew) Southwest Florida International 73.6 69.6 Orlando International/Sanford 4.0 15.3 Miami International 6.0 8.1 Tampa International 5.3 2.8 Ft. Lauderdale International 3.4 1.5 Purpose of Trip (Multiple Response) Vacation 68.0 72.6 Business Travelers/Conferences/Business Meetings 32.0 21.9 Visit with Friends and Relatives 12.0 13.7 Special Events 2.9 6.2 First Visit to Collier County ( Yes) 32.2 30.8 First Time in Florida (Yes) 4.7 7.9 Assisted by Travel Agent ( Yes) 7.2 5.2 Length of Stay in Collier County (# of days) 4.6 days 4.7 days 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 Transportation 66.7 67.3 61.1 6 30.2 32.7 Plane Rental Personal Car Airport Deplaned 73.6 69.6 15.3 4.0 6.0 8.1 5.3 2.8 3.4 1.5 SW FL Orlando Miami Tampa Ft. Laud. Length of Stay in Collier County (Days) Party Size (# of People) 2.2 people 2.3 people Satisfaction with Collier County Very Satisfied 80.6 85.2 Satisfied 15.1 10.3 Satisfaction Level (Very Satisfied + Satisfied) 95.7 95.5 Recommend Collier to Friends/Relatives Yes 91.1 93.5 Days 5.0 4.0 3.0 2.0 1.0 4.6 4.7 Days In Collier Research Data Services, Inc. - 2 - January 2009 Visitor Profile

Activities Enjoyed in Area (Multiple Response) Dining Out 61.7 69.7 Relaxing 50.8 65.7 Beach 54.3 60.1 Shopping 32.3 29.4 Pool 23.4 20.4 Visit Friends/Relatives 16.8 17.0 Sightseeing 15.9 16.7 Reading 17.4 15.5 Walking 19.5 14.4 Everglades Adventures 15.4 12.3 Golfing 17.9 11.1 Swimming 16.4 10.4 Boating 12.9 8.7 Bars/Nightlife 10.6 8.1 7 6 5 4 3 2 1 Activities Enjoyed in Area (Top Five) 69.7 65.7 61.7 60.1 54.3 50.8 32.3 29.4 23.4 20.4 Dining Relax Beach Shop Pool See/Hear/Read Message Influenced by Message Expense Relative to Expectations More Expensive 13.9 6.0 Less Expensive 1.0 1.5 As Expected 78.0 87.8 Don t Know 7.1 4.7 Plan to Return ( Yes) To Local Area 91.7 90.8 Next Year (Base: Return to Local Area) 62.0 61.2 Median Age Head of Household (Years) 53.4 49.4 6 5 4 3 2 1 56.1 50.5 Yes 6 5 4 3 2 1 56.3 5 Yes Average Annual Household Income $156,338 $143,011 See/Read/Hear Collier Message ( Yes) 50.5 56.1 Type of Message Seen (Multiple Response) Internet 68.8 66.0 Newspaper 36.3 38.0 Magazine 25.6 31.2 Travel Guides/Visitor Guides/Brochures 13.9 10.2 Television 18.9 9.7 Influenced by Collier Message (Base: Respondents Reporting See/Read/Hear Message) 5 56.3 8 6 4 2 Type of Message Seen (Top Five) 68.8 66.0 36.3 38.0 25.6 31.2 Web Newspaper Magazine TG/VG/ Brochure 18.9 13.9 10.2 9.7 T.V. Research Data Services, Inc. - 3 - January 2009 Visitor Profile

Accommodating. Attractive. Beautiful flowers. Brand new. Calm, scenic, natural setting. Chance to see different part of Florida. Charming, quaint. Child friendly. Clean beaches. Club atmosphere. Comfortable place, nice people. Direct flight, warm water, low key. Elegant. European style, lovely gardens, plants, nice people. Extraordinary service. Fabulous, heavenly, sheer perfection. Family friendly. Favorite place. First class. Friendlier, less busy than East Coast. Friendly and happy people. Visitors describe the Naples, Marco Island, Everglades area as follows: Fulfilling, salubrious. Fun, relaxing. Geriatric. Getting crowded/busy. Great airfares. Great beach, good restaurants. Great climate. Great place for a meeting. Great weather. High cost. Homey atmosphere, laid back. Kicked back. Leisurely. Less diverse than some East Coast destinations in a positive way. Location, good golf, beach, and shopping all right here. Lovely old Southern city. Luxurious. New, growing. Nice, mellow, easy, quiet. Not as big as Miami, but still things to do. Not mobbed. Not too big, clean streets, great beaches. Ocean nice. Options for activities. Paradise. Peaceful. Perfection. Positive feel. Pristine. Quiet. Relaxed. Reliable weather. Scenic. Slow, older community, relaxed. Strip malls. Terrific all around. The best beach. Unknown in Europe. Upscale, trendy, architecturally elite. Vacation friendly, serene, low key, quiet elegance, not pretentious, high levels of courtesy and kindness. Wealth. Well manicured. Well organized. 3 rd Street. 5 th Avenue. Casino. Corkscrew Swamp. Dolphins Visitors specifically enjoy the following: Everglades. High tea. Kayaking. Parasailing. Philharmonic. Pier. Ping pong. Running. Spa treatments. Sunning. Trolley. Visit friends. Working out. Zoo. Research Data Services, Inc. - 4 - January 2009 Visitor Profile