TEL/FAX: (5) 2443-1648 FAL GENERAL AVIATION PROCEDURES INTERNATIONAL FLIGHTS JUAN SANTAMARIA INTERNATIONAL AIRPORT The, in coordination with the Airport Administrator (Aeris Holding Costa Rica S.A.) and officials from the Juan Santamaria International Airport and in order to arrange aircraft ground traffic and provide greater security and facilities to passengers, crew and goods they bring with them; communicate that effective on May 14, 2018, the application of the following layouts to international general aviation arriving or departing the airport: International Arrivals and International Departures, Transit flights: 1. The aircraft operator must hire the services of one of the companies ground service that provides assistance for guide aircraft parking, transfer of passengers, baggage handling, dealings with the airport authority and Government officials (relating to passengers, crew, cargo and aircraft). 2. The ground service company is responsible for comply with the provisions of this and comply with any request by the authorities and the airport Operations Administration. It should also: a. Inform passengers and crew that they must declare to Customs if they carry cash or values equal or exceed $10.000. Likewise, the ground service company must give the passenger the declaration form. b. Coordinate with the Airport Operations Center (2440-8257) at least 12 hours prior the arrival of a flight, the space request to operate in the airport. The ground service company will send an e-mail to the airport administration (OPSCoordinadores@aeris.cr) a request where detailing the flight information (date, hours, operator, aircraft type). Except in cases of force majeure, the 12 hours may be exempt. In these cases, the administration cannot ensure the operation nor the available space. c. Have a tow bar or equipment to relocate the aircraft and availability of staff, if needed for special reasons to mobilize the aircraft. In addition it must have the equipment necessary for the operation of the flight (chocks, cones, spills care kit, fire extinguisher, etc.) d. Confirm the actual arrival time of the flight, in case that the country of origin permits, with at least four hours in advance, to the Operations Center (2440-8257), so this will indicate which will be the place where it should park the aircraft.
TEL/FAX: (5) 2443-1648 -2- e. When the aircraft enters the Juan Santamaria International Airport, it must go to the Remote Apron (APRON 2), or to the location designated by the Operations Center. 3. The Administration reserves the right to authorize or not the entry of flights according to information issued by the ground service and the availability of space in the Remote Apron. 4. The authorities may handle inspections to passengers, baggage and aircraft, inspections they consider relevant within its scope. Arrivals of International General Aviation: 1. The ground service operator must formally notify the authorities (by e-mail zvuelosprivados@aeris.cr) with the advance set out in paragraph 2b of General Considerations, indicating at least: the arrival of flights by the Annex No. 1, detailing: date and time of entry of the aircraft, date and time of departure, aircraft type, quantity and estimated weight of packages, live animals they carry with them; passenger list (name and quantity), nationality, date birth, identification type and identification number, origin and destination. This information is subject to changes, so the authorities should consider when receiving the information. 2. The Control Tower will inform the Operations Center upon receiving information of the arrival of the aircraft to the airport, indicating the registration, aircraft type, origin and estimated arrival at the airport, so that the administration notifies via email to the leading authorities at the airport. 3. The aircraft must go toward the Remote Apron (APRON 2), or to the location designated by Aeris Operations Center. 4. The ground handling company must transfer passengers from the Remote Apron (APRON 2) to the International Terminal. The access to facilities must be done through the access doors to immigration arrivals area. 5. The ground service operator must inform the pilot must meet the requirements set by government authorities. In addition, the Airport Administration Operations Staff, will move to the area and verify information concerning the aircraft operator, quantity of passengers, aircraft type, actual arrival time, date of departure and authorities who were present. 6. Once passengers enter the terminal, must be checked by the Immigration counters #1 and #2.
TEL/FAX: (5) 2443-1648 -3-7. The representative of the ground service operator must move all goods coming on board the aircraft to the basement of the International Terminal and use the band of special baggage or oversized (Band # 1) in order to be transported to the baggage claim area. 8. Baggage must bring a cigarette end that identifies the ground service operator, date and registration of the aircraft. Under no circumstances may leave goods on board the aircraft. In case goods are detected on board of aircraft, the goods will be subject to possible confiscation by the authorities. It is an offense to pretend withdraw goods from the airport by unauthorized points. 9. The passenger removes its luggage alone or accompanied by the representative of the company ground service, and make the appropriate arrangements to Customs and the Ministry of Agriculture and Livestock. 10. Pilots must comply with the same procedure followed by the passengers. 11. If it is required, the aircraft can be moved from where it was parked upon arrival, to the Domestic Apron, or to the area Aeris operations establishes or released so that the aircraft departures to a local flight from the Remote Apron, once 30 minutes have elapsed after the arrival of the aircraft, unless the authorities of the DGAC, Customs, Ministry of Agriculture and Livestock, Police Drug Control Directorate of Intelligence / Security, OIJ and Airport Police indicate otherwise. 12. Aircrafts with foreign registration whose expected stay exceeding 15 working days or intending to make local flights in that period, it is required that the owner or the pilot in command of the aircraft (authorized by the owner) present to customs in order to obtain the respective customs permit for legal stay in the country. Airworthiness certificate, copy of passport or residency identification must be submitted. People who can perform this procedure must be foreign. In case of no show this process within these 15 days, the aircraft is legally considered abandoned and will be subject to taxes and administrative offenses, and will not authorize the output of the Airport Operator and Control Tower, once they have been notified by the Customs. Departures of International General Aviation: 1. The aircraft must exit the Remote Apron (APRON 2), or the location designated by the Operations Center. 2. If the entry of the aircraft, the procedure stipulated in section 11 (international arrivals) was performed, it is up to the ground service company or the person concerned demonstrate to Customs immediately the exit of said aircraft, effects that this cancel the certificate.
TEL/FAX: (5) 2443-1648 -4-3. Passengers and crews must enter the lobby of the International Terminal and go through security filters to the boarding gates: a. They use the designated row. b. Then, they stay in line to be check, with their hand luggage, the X-ray machine designated in the safety filter (they have no priority over others in the line). c. Passengers should enter accompanied by the personnel of ground service operator they must be checked also, and according priority). 4. Both passengers and luggage with plant or animal material, other than for personal use during travel and pets, must have the relevant documentation (phytozoosanitary requirements) for entry into the country of destination. In these cases, the staff of the ground service company shall coordinate with the respective authorities. 5. In the case of commercial goods must be entered through CTRM and processed through a DUA export. 6. The representative of the ground service operator, will be responsible for performing the corresponding immigration procedures for passengers and crew to the Immigration authorities (the invisible migration procedure must be done). 7. Passengers should go to Gate #12 or at the gate designated by the personnel Operations Center, to be transferred by ground service to the aircraft. 8. The luggage other than hand must be entered by the employee access to ramp, P-4. a. Baggage must bring a cigarette end where it identifies the ground service operator, date and registration. b. If the Airport Police requires a physical inspection of baggage, the representative of the ground service company, will locate and move the passenger to the check post to be present at the time of the review. In order to reach him from boarding gates to the post of P-4, prior coordination with the staff of Airport Police, the passenger and the representative of the ground service company will use the emergency door at the North side of the boarding room #1 and #2 (G block). c. The in force "Procedure for handling of prohibited items and / or restricted carried in general aviation" (in its current version, available on the web site http://www.dgac.go.cr/) document issued by AVSEC Aviation Safety Department.
TEL/FAX: (5) 2443-1648 -5- d. In the specific case of firearms, explosives and chemical, toxic or flammable substances, the procedures are set out in the management and control protocols established at the airport or legislation relevant to these cases. 9. Passengers, crew, and goods should be transferred to the aircraft by the representative of the ground service operator. 10. To obtain the Pase y Salvo, the ground service company must send at least 60 minutes before flight departure (by e-mail "zvuelosprivados@aeris.cr") the General Declaration to the Authorities and continue with the laid down procedure to obtain the Pase y Salvo. The Pase y Salvo may not be delivered until 60 minutes from the sending time of the General Declaration. Passenger in transfer: 1. If the passenger arrives is an international commercial flight, and performs a transfer to an international general flight, the ground service company representative notifies the transfer inspection checkpoint, the general declaration, 60 minutes before the flight arrival. The declaration shall contain at least: registration, names, and passports. Passengers shall be received by the ground service company representative at Immigration area. Passengers will be escorted by the ground service representative, and must stay in the transfer safety filter. The ground service operator representative must show the general declaration to the Airport Police and passengers will be subject to the respective security inspection. 2. It corresponds to the ground service company to coordinate with the operator (arrival flight) for delivery of luggage at the established area set down by both of them; it could be apron or basement area. The ground service company should hire one of the leading security companies in the basement and X-ray machine in the basement, to perform the inspection of luggage transfer. Once inspected, the ground service shall transfer it to the aircraft. 3. In the case of passengers and luggage, being transferred from an international general aviation flight to another international general aviation flight, the luggage and passengers transfer must be done directly where the aircraft are located. General Aviation International Flights arriving as transit: 1. This procedure applies to aircraft entering as an international flight, doing a stop at the airport and then departure as an international flight. 2. If passengers and / or crew will enter the country, the procedure stipulated for "Arrivals of International General Aviation" should be followed.
TEL/FAX: (5) 2443-1648 -6-3. If passengers and / or crew will not enter the country and for some reason need access to boarding areas: a. They must be escorted by the ground service company personnel to the transfer security checkpoint. In case the passengers are not being escorted by the ground service personnel inside the boarding gates, they must have a copy of the general declaration at all times. b. Enter through the arrival Migration gates and go to the transfer inspection checkpoint, where they must undergo the respective security check. Passengers can pass only with hand luggage. The ground service company should leave a copy of the general declaration. c. To re-enter the apron area, passengers and crew must go to Gate #12 or at the gate that will appoint the Operations Center staff (2440-8257) to be transferred to the aircraft. 4. Before departure, the ground service representative should be submitted to the Operations Center to request the Pase y Salvo, unless the operator of the aircraft has a credit line with the airport Administration. Entry and exit of crews 1. The entry / exit of general aviation crews (pilots, mechanics and technicians) who need to enter the air side to attend to topics such as maintenance, inspection and relocation of the aircraft (inside the air side), will be carried out by posts P2, P4 or P26. Those officers of companies whose operations are based at the airport must present their badge or temporary entry permit to the restricted areas as a requirement for entry. In case the company does not have a base of operation at the Juan Santamaría International Airport, they must present their driver, mechanical or technical credentials, which must be current. The following considerations will apply: 1.1 They must submit to the respective security check and present their corresponding identification that accredits them as crew. 1.2 The crew of the aircraft may enter with the instruments required for the navigation and operation of the aircraft, provided that they are identified as an asset of the company. 1.3 If the crew is to enter with tools, the ground service company must present the respective document duly authorized by the personnel of Operations of the Administration. Note: Any other situation or activity, must be coordinated with the competent authority and the administration of the airport.
TEL/FAX: (5) 2443-1648 -7- International flight departure, arrival and transit with passengers requiring special procedures: 1. In case of one (s) passenger (s) entering / departing on an aircraft or helicopter, at the discretion of the Administration and / or any of the authorities may cause a risk to airport security, the ground service company may request the administration (2440-8257), to apply the "Attention of Personalities Procedure established at the airport. Each request will be review by the Airport Administration, and is its power to reject or approve according to the respective analysis carried out with the authorities. International ambulance flight: 1. Aircrafts on an international ambulance flight will operate on Remote Apron (APRON 2) or the designated place by the Operations Center. The ground service operator will coordinate with the authorities for the applicability of security procedures, immigration and customs. The ambulance will be escorted by the airport administration. 2. It corresponds to the ground service operator to provide documentation regarding the patient's medical condition coming on board the aircraft. 3. The considerations for the arrival of the aircraft are: 3.1 It is the responsibility of the ground service company to carry out the immigration and customs procedures of the patient to be taken out of the ambulance (including paramedics, if applicable). In addition, the person's non-medical luggage must carry out normal procedures. 3.2 The exit of the airport, will be done by the sector of P-26 (entry point to the Domestic Apron), in coordination with the Administration. The other patient accompanying persons must follow the established procedures for passengers of "International General Aviation Flights Arriving or Exiting" as appropriate. 3.3 If the authorities need to travel to perform a check to the area where the aircraft is, the transportation of this will be the responsibility of the ground service company. 3.4 In the case of paramedics who come on board and require to accompany the patient to the medical center, they will leave and enter the ambulance previously approved by the authorities, at the foot of the aircraft. 4. The considerations for the departure of the aircraft are: 4.1 Patient and medical personnel will enter the aircraft by the P-26 security post (entry point to the Domestic Apron).
TEL/FAX: (5) 2443-1648 -8-4.2 The ground service company shall coordinate the immigration procedures of the patient who will leave the ambulance flight (including paramedics, if applicable). In addition, the person's non-medical luggage must carry out normal procedures. 4.3 If the authorities need to transfer to perform a check in the area where the aircraft is, the transportation of this will be the responsibility of the ground service company. Helicopters Operation: 1. They must operate from the Heliport, located at the West side of the Remote Apron (APRON 2) or from the area indicated by the Aeris Operations Center, in case it is not possible to carry out the operation in that sector. The Control Tower will notify as soon as the information is available to the Airport Administration Operations Center. 2. Helicopters shall comply with the same procedures as are prescribed for aircraft. 3. The helicopter operator must hire the services of a ground service operator that provides the assistance. REPLACES A11/17 WITH MODIFICATIONS Form attached for the notification of general aviation international flights operation
TEL/FAX: (5) 2443-1648 ANNEX 1 Ingreso de aeronave Fecha (DD MM YY) Hora (LCL) Aeropuerto Internacional Juan Santamaría Notificación Vuelo Aviación General Salida de la aeronave Matrícula de la Tipo aeronave Origen Fecha (DD MM YY) Hora (LCL) aeronave Destino Cantidad y peso estimado de bultos Animales vivos Indique con una "X el Tipo de vuelo: Tránsito Transbordo Pernocte Servicio en tierra: Nombre completo Nacionalidad Lista de pasajeros y tripulación Fecha de nacimiento (DD MM YY) Tipo de identificación Número de identificación Indique si es pasajero o tripulación