Saudia announces operations to Toronto and Los Angeles Launch of OnAir Wifi and mobile services An introduction to SkyPriority NCB exclusive offers and more Second Edition 2013
Welcome to Alfursan World Dear Alfursan member, Welcome to the 2nd edition of Alfursan world newsletter. As always, we have some exciting announcements for you along with highlights on new features and benefits introduced to enhance your travel with Saudia and partners. Starting this winter, Saudia will commence direct flights from the Kingdom to Toronto offering you convenient travel options to this iconic metropolitan in Canada. This will be followed by the introduction of direct flights to Los Angles in summer next year, which means you will experience even more direct connections to North America. Read on for more details. We also provide introductions to SkyPriority and Saudia OnAir Wifi and mobile services. With SkyPriority you can experience exclusive airport and onboard privileges when flying with any SkyTeam partner while OnAir Wifi and mobile services will further enhance your flight experience with Saudia. Lastly, we have several attractive offers from Alfursan partners for you to take advantage of, including a special Double Benefits promotion for NCB Alfursan co-brand credit card holders. We look forward to seeing you on board very soon. Saudia Flights Operating to Toronto & Los Angeles Soon! Saudia is pleased to announce the upcoming launch of new routes to two of the biggest cities in North America: Toronto and Los Angeles. For your convenience and to ensure you have a wide choice available, these routes will both be operational in the coming months. Toronto Saudia is expected to launch flights in October 2013 to Canada s largest and most multicultural city with flights three times a week on Mondays, Thursdays, and Saturdays. Los Angeles You ll be able to take advantage of this route from spring 2014, with an expected launch date of 30th March, 2014. Los Angeles is one of the most cosmopolitan and tourist-friendly cities in the U.S.A. This new route will complement our existing services to New York and Washington. All flights will be served by the brand-new Boeing 777 aircraft. For up-to-date information on these new routes as their launch dates approach, please check the Saudia website www.saudiairlines.com. Yours sincerely, Yousef A. Attiah Chief Commercial Officer, Saudia. 02 03
OnAir Mobile & Wifi Service announcement onboard A330s SAUDIA is proud to introduce OnAir Mobile & Internet services onboard its Airbus A330 aircrafts. You can use your mobile or smart phone to make and receive calls as well as send and receive SMS/MMS messages, and you can browse the Internet or send & receive information during the flight. Using Your Mobile on Air Making Calls Turn on your mobile device (standard GSM or Smart phone) as soon as the sign is switched off. The OnAir network name will appear on your mobile screen as soon as you obtain the network connection, and you may then use your mobile device as you usually do on ground remembering to dial 00 + country code + phone number. Charges Onboard communication will be charged by your home mobile service provider and costs are subject to onboard roaming rates applicable from your Service provider at international roaming rates. Using Wi-Fi Internet on Air Enable the Wi-Fi on your laptop or tablet device and connect to the OnAir wireless network on your device. Launch your web browser and follow the sign up page. Follow the steps to select your payment plan. You may choose to pay with major credit cards, or you may choose to buy the Internet voucher available onboard through Sky Sales. Click on the connect button to begin, you can log in and out of your session as many times as you like during flight. You can use your same account information on other portable devices. Enjoy SkyPriority SkyTeam has introduced SkyPriority-the alliance-wide, red carpet treatment for our Elite customers. With SkyPriority you get exclusive airport benefits when flying with any of the 19 SkyTeam alliance members in First or Business Class or as an Elite Plus member (Alfursan Gold). Services that make the difference Look for the SkyPriority indicator on your boarding pass and the SkyPriority signs throughout the airport. As SkyPriority rolls out at all SkyTeam-served airports worldwide, you will see priority services like: Priority check-in areas Priority baggage drop off Priority service at ticket/transfer desks Accelerated security and passport clearance* Priority boarding Priority baggage handling *Service not available at all airports Priority Check in Enjoy a dedicated check-in counter with fast check-in and courteous service. Priority baggage drop off Check your baggage at special drop-off locations quickly. Priority boarding Board the aircraft first or at your leisure through the priority boarding lane. Priority baggage handling Grab your bag first off the carousel with priority delivery from the aircraft to the bag belt. Charges You can request any of the Saudia cabin attendants for the service sign-up page for a detailed list of available payment plans. 04 05
Double Benefits with NCB Alfursan Credit Cards The Shariah complaint NCB-Alfursan Credit Cards offer excellent benefits to Alfursan members starting from bonus miles on application, earning Alfursan miles on all credit card transactions, exclusive privileges while travelling, travel insurance, purchase protection and even free premium lounge access at airports in the Kingdom of Saudia Arabia when travelling internationally. As a special limited time promotion, you get the following exclusive privileges and benefits with all NCB Alfursan credit cards. Take a look below to know more: NCB & Budget When you book a car rental with Budget in Saudi Arabia using your NCB Alfursan Credit Card, you can enjoy a 40% discount on your rental. When booking in the UAE, you ll enjoy a 35% discount. You ll also get an additional 50 kilometers of free mileage per day. Offer terms and conditions: The discount does not cover insurance. This offer is valid from now until 31st December, 2013. The maximum is 200km per day plus the 50km free mileage. Car rental is subject to availability. Payment should be covered using NCB Alfursan Credit Card. Triple Miles & more with Rotana Manama Earn Triple miles and enjoy 15% discount on food and beverages at the newly opened Majestic Arjaan by Rotana Manama when staying from now until June 30, 2013. Majestic Arjaan by Rotana is conveniently located in Busaiteen district in the island of Muharraq, only a few minutes from the city of Manama. This first-class property has been developed with both short and long term guests in mind. It offers 128 suites, which are modernly designed, consisting of spacious studios, one, two and three bedrooms developed as duplexes. Majestic Arjaan by Rotana also boasts three specialized food and beverage venues to suit every guest s dining needs: Ginger All Day Dining offering international buffets for breakfast, lunch and dinner as well as a la carte; Ginger Lounge - a lobby café offering a tempting array of mouth-watering delicacies, light snacks and fresh fruit cocktails in addition to a fine selection of freshly-baked pastry takeaways; and Aquarius - a casual dining experience by the pool complemented by hearty refreshments such as light snacks and fresh salads. Book now to enjoy the height of luxurious comfort at Majestic Arjaan by Rotana Manama! For Bookings Telephone Number: +973 1737 0000 Email: res.majestic@rotana.com From now until 30th June, 2013 NCB & Jumeriah Hotels and Resorts NCB Alfursan Credit Card holders will get 15% discount on room rates in only Jumeirah Beach Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray, Madinat Jumeirah and Jumeirah at Etihad Towers in Abu Dhabi; plus complimentary access to Wild Wadi water theme park in Dubai. Additionally, special rates will also be offered to NCB Alfursan Credit Card holders when you using the hotel & resort spa facilities. Offer terms and conditions: This offer is valid from now until 30th June, 2013. Offer valid on new bookings only. Bookings subject to availability. This offer is not valid at Burj Al Arab in Dubai. Rates are payable in local currency, subject to local taxes and service charge. Offer not valid in conjunction with any other offer or promotion. Payment for room stay should be covered using NCB Alfursan Credit Card. Jumeirah Hotels & Resorts reserves the right to change the terms and conditions without prior notice. Rooms are subject to availability. Room rates are subject to tax and service charge. Bookings must be on the *best available rates and valid on the SUITE type of room only. F&B discount can be availed during the stay in the dining outlets only. Alfursan number must be quoted when booking and valid membership card must be presented upon check- in. This promotion cannot be combined with any other offer or discount. This promotion is valid from until 30th June, 2013. 06 07
Earn Reward Miles & Upgrade your room with Media Rotana From now until 30th June, 2013 Alfursan members can book and stay at any room type in Media Rotana Dubai and get a chance to be upgraded to the next room category for free! Media Rotana includes 441 spacious rooms, suites and deluxe hotel apartments, 16 fully equipped flexible meeting rooms with the latest audio-visual equipments, Club Rotana and executive club lounge, Leisure and Fitness Club - Bodylines with a comprehensive range of the latest state of the art Nautilus range equipments sauna, Jacuzzi plunge, steam room, massage facilities and temperature controlled swimming pool. Five exquisite dining venues with peculiar settings from stylish to informal offer an ample and delightful fusion of intercontinental cuisines. Strategically located in the heart of Dubai s new business hub, off Sheikh Zayed Road, and opposite to the renowned Dubai Media City and Internet City; Media Rotana Dubai is just 20 minutes away from Dubai Convention & Exhibition Centre, Financial City, Dubai city centre, 30-minute drive from Dubai International Airport and only 10 minutes away from 2 major shopping mall. Earn Double Miles at Centro Barsha Earn Double Miles at Centro Barsha Dubai and choose from exciting packages like going on desert safari, skiing and a lot more. Developed by one of the most successful and applauded hotel groups in the region, Centro Barsha by Rotana is the ultimate solution for the budget-conscious travellers, who do not want to compromise on style or quality. Combining finesse with functionality and comfort with aesthetics, every room at Centro Barsha is meticulously designed to maximize space, light and efficiency. As an Alfursan member, enjoy double miles when you stay at Centro Barsha in May and June and choose from exciting experiences such as going on desert safari, skiing or added benefits like breakfast, brunch or internet! Opt for a stylish, chic and affordable accommodation for your next trip to Dubai and earn the extra miles on your room along with any other benefits you select! Make the most out of your next trip to Dubai and book any of the packages offered on www.rotana.com to earn double miles. Simply quote Alfursan in the remarks box to avail this offer! For Bookings Telephone: +971 4 435 0000 Email: res.media@rotana.com Valid until 30th June 2013 Valid from now until 30th June, 2013 *The offer is only valid when booking on www.rotana.com or directly over the phone and quoting «Alfursan». Alfursan number must be quoted upon check-in and a valid card must be presented. This offer cannot be combined with any other promotion and is valid for room nights during May and June 2013. Rooms and upgrades are subject to availability. Room rates are subject to tax and service charge. Benefit from bookings on the *Best Available Rate (BAR). Other rates do not apply. Alfursan number must be quoted when booking and valid membership card must be presented upon check- in. This promotion cannot be combined with any other offer. This promotion is valid from now until 30th June, 2013. 08 09
Earn upto 1500 Miles with Sixt All Alfursan members can collect TRIPLE miles when renting a car with Sixt. For every rental of 5 days or more worldwide. That means Alfursan members earn 1,500 miles instead of the regular 500 miles. Earn miles with Sixt in more than 105 countries and more than 4000 locations and redeem your miles for your next flight with Saudia! Valid from now until 30th June, 2013 Certain rates, e.g. long-term rates, corporate rates and truck rates are excluded from miles collection. Mileage reward promotions cannot be combined. Retroactive miles collection is only possible for the past 6 months. Earn Double Miles with Budget Earn Double Miles & receive additional fantastic offers with Budget Rent-a-Car across KSA, UAE, Oman, Egypt and Kuwait. You can now EARN Double Miles and receive additional fantastic offers including up to 30% off in KSA, UAE & Oman, receive a free additional driver in Egypt, or a car category upgrade in Kuwait when you book your car rental with Budget. Wherever your business or holiday takes you, Budget has over 3,400 locations worldwide. With a network across 128 countries, including 11 countries in the Middle East and more than 125 locations, Budget is one of the leading car rental companies in the world. Valid from now until 30th June, 2013 Double and Triple Miles with Avis Double and Triple Miles in Europe, Middle-East, Africa and Asia. Book with Avis from now up to 30th July and enjoy BONUS miles. Explore your destination with Avis this summer and we will award you with double or triple miles. It couldn t be easier! Offer Promotional Codes (if any) : Blue (AWD X025801) Silver (AWD N085401) Gold (AWD N086301) Offer valid for Alfursan members when quoting Alfursan membership number at the time of reservation, and presenting original Alfursan card at the time of pick-up. Valid for bookings and rentals in KSA, UAE, Oman, Egypt and Kuwait from now upto 30 June 2013. 10% discount in UAE & Oman and 30% discount in KSA, free additional driver in Egypt and free car category upgrade in Kuwait. Double miles applicable on rentals of 2 days or more in UAE, 3 days or more in Kuwait and 4 days or more in Egypt & Oman. Double miles applicable on all rentals in KSA. Mileage promotions cannot be used in conjunction with any other offers. Local terms and conditions apply. Valid from now up to 31st July 2013 Minimum rental period Double miles 3 days Triple miles 7 days Renting countries - EAMEA Car groups B and above Promotional awards applied to non-contacted rates only Promotional dates Valid upto 31st July 2013 For bookings and rentals made and completed in the above period. AWD numbers need to be quoted at the time of rental to qualify for miles. 10 11
Alfursan Member Service Center, Saudia, P.O. Box 24724, Jeddah 21446, Saudi Arabia Tel : 800 244 0999 (toll free in Saudi Arabia) or +966 2 653 5666, Fax : +966 2 657 6372 Kingdom-wide number for reservations 920 022 222, +966 2 686 1010 (from outside KSA) E-mail : alfursan@saudiairlines.com. Website : www.saudiairlines.com