Ground Operations Manual Page 1 14 Lufthansa Aircraft 14.1 Introduction...5 14.2 Load Control LH B737-300...6 14.2.1 Aircraft Data LH B737-300 (733)...6 14.2.2 Aircraft Data LH B737-300 (73A)...9 14.2.3 Load Planning LH B737-300...10 14.3 Ramp Handling LH B737-300...11 14.3.1 Ground Clearances LH B737-300...11 14.3.2 Servicing Points LH B737-300...12 14.3.3 Aircraft Doors LH B737-300...12 14.3.4 Compartments and Weight Limitations LH B737-300...13 14.3.5 Loading of Live Animals / Air Conditioning System LH B737-300...14 14.3.6 Loadability of Bulky Items LH B737-300...15 14.3.7 Equipment Positioning LH B737-300...17 14.3.8 Fuelling with Passengers on Board LH B737-300...18 14.4 Seatplan Layouts and Cabin Limitations LH B737-300...19 14.4.1 Seatplan Layout LH B737-300 Version M123 (733)...19 14.4.2 Seatplan Layout LH B737-300 Version M133 (73A)...20 14.4.3 Cabin Limitations LH B737-300...21 14.5 Load Control LH B737-500...22 14.5.1 Aircraft Data LH B737-500...22 14.5.2 Load Planning LH B737-500...24 14.6 Ramp Handling LH B737-500...25 14.6.1 Ground Clearances LH B737-500...25 14.6.2 Servicing Points LH B737-500...26 14.6.3 Aircraft Doors LH B737-500...26 14.6.4 Compartments and Weight Limitations LH B737-500...27 14.6.5 Loading of Live Animals / Air Conditioning System LH B737-500...28 14.6.6 Loadability of Bulky Items LH B737-500...29 14.6.7 Equipment Positioning LH B737-500...31 14.6.8 Fuelling with Passengers on Board LH B737-500...32 14.7 Seatplan Layout and Cabin Limitations LH B737-500...33 14.7.1 Seatplan Layout LH B737-500 Version M103...33 14.7.2 Cabin Limitations LH B737-500...34 14.8 Load Control LH A319...35 14.8.1 Aircraft Data LH A319...35 14.8.2 Load Planning LH A319...37 14.9 Ramp Handling LH A319...38 14.9.1 Ground Clearances LH A319...38 14.9.2 Servicing Points LH A319...39 14.9.3 Aircraft Doors LH A319...39 14.9.4 Compartments and Weight Limitations LH A319...40 14.9.5 Loading of Live Animals / Air Conditioning System LH A319...41
Ground Operations Manual Page 2 14.9.6 Special Restrictions LH A319... 42 14.9.6.1 Missing / Unserviceable Nets LH A319... 42 14.9.6.2 Distance to the Ceiling LH A319... 42 14.9.6.3 Protective Panels LH A319... 42 14.9.6.4 Tail Tipping LH A319... 43 14.9.7 Loadability of Bulky Items LH A319... 44 14.9.8 Equipment Positioning LH A319... 45 14.9.9 Fuelling with Passengers on Board LH A319... 46 14.10 Seatplan Layout and Cabin Limitations LH A319...47 14.10.1 Seatplan Layout LH A319 Version M126... 47 14.10.2 Cabin Limitations LH A319... 48 14.11 Load Control LH A320...49 14.11.1 Aircraft Data LH A320... 49 14.11.2 Load Planning LH A320... 51 14.12 Ramp Handling LH A320...52 14.12.1 Ground Clearances LH A320... 52 14.12.2 Servicing Points LH A320... 53 14.12.3 Aircraft Doors LH A320... 53 14.12.4 Compartments and Weight Limitations LH A320... 54 14.12.5 Loading of Live Animals / Air Conditioning System LH A320... 55 14.12.6 Special Restrictions LH A320...56 14.12.6.1Tail Tipping LH A320... 56 14.12.6.2Distance to the Ceiling LH A320... 56 14.12.6.3Potable Water Uplift LH A320... 56 14.12.7 Missing / Unserviceable Restraints LH A320... 57 14.12.8 Loadability of Bulky Items LH A320... 58 14.12.9 Equipment Positioning LH A320... 59 14.12.10 Fuelling with Passengers on Board LH A320... 60 14.13 Seatplan Layout and Cabin Limitations LH A320...61 14.13.1 Seatplan Layout LH A320 Version M150... 61 14.13.2 Cabin Limitations LH A320... 62 14.14 Load Control LH A321...63 14.14.1 Aircraft Data LH A321... 63 14.14.2 Load Planning LH A321... 66 14.15 Ramp Handling A321...67 14.15.1 Ground Clearances LH A321... 67 14.15.2 Servicing Points LH A321... 68 14.15.3 Aircraft Doors LH A321... 69 14.15.4 Compartments and Weight Limitations LH A321... 70 14.15.5 Loading of Live Animals / Air Conditioning System LH A321... 71 14.15.6 Special Restrictions LH A321...71 14.15.6.1Tail Tipping LH A321... 71 14.15.6.2Distance to the Ceiling LH A321... 72 14.15.7 Missing / Unserviceable Restraints LH A321... 72 14.15.8 Loadability of Bulky Items LH A321... 73 14.15.9 Equipment Positioning LH A321... 74 14.15.10 Fuelling with Passengers on Board LH A321... 75
Ground Operations Manual Page 3 14.16 Seatplan Layout and Cabin Limitations LH A321...77 14.16.1 Seatplan Layout LH A321 Version M182...77 14.16.2 Cabin Limitations LH A321...78 14.17 Load Control LH A300-600...79 14.17.1 Aircraft Data LH A300-600...79 14.17.2 Load Planning LH A300-600...81 14.18 Ramp Handling LH A300-600...82 14.18.1 Ground Clearances LH A300-600...82 14.18.2 Servicing Points LH A300-600...83 14.18.3 Aircraft Doors LH A300-600...83 14.18.4 Compartments and Weight Limitations LH A300-600...84 14.18.5 Loading of Live Animals / Air Conditioning System LH A300-600...85 14.18.6 Missing / Unserviceable Restraints LH A300-600...86 14.18.7 Loadability of Bulky Items LH A300-600...86 14.18.8 Equipment Positioning LH A300-600...87 14.18.9 Fuelling with Passengers on Board LH A300-600...88 14.19 Seatplan Layout and Cabin Limitations LH A300-600...89 14.19.1 Seatplan Layout LH A300-600 Version M280...89 14.19.2 Cabin Limitations LH A300-600...90
Ground Operations Manual Page 4 intentionally left blank
Ground Operations Manual Page 5 14 Lufthansa Aircraft 14.1 Introduction General Procedure Some Condor flights (DE flightnumber) are operated with Lufthansa aircraft and Lufthansa crew. In these cases, following items must be observed: Ground Operations Manual applies. Condor passenger / bag weights apply. Refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights. In the passenger distribution box of the Lufthansa manual weight and balance documentation, the box for adult passengers has to be divided into adults and children. The same procedure must be used for the total line. Example Additional Info Attention The valid manual weight and balance documentation forms can also be retrieved from the cockpit crew or from chapter 19 Station Material and Forms. In case of any irregularities concerning the handling of a Lufthansa aircraft operating Condor flights contact Condor Flight Dispatch (SITA: FRAUHDE) immediately!
Ground Operations Manual Page 6 14.2 Load Control LH B737-300 General All data are valid only for Lufthansa aircraft operating with DE flight number. 14.2.1 Aircraft Data LH B737-300 (733) The data mentioned below are valid for following registrations: DABEA DABEB DABEC DABED DABET DABEU DABEW DABWH DABXD DABXE DABXF DABXH DABXI DABXK DABXL DABXM DABXN DABXO DABXP DABXR DABXS DABXT DABXU DABXW DABXX DABXY DABXZ Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M123 49450 57600 52600 C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 Manual Loadsheet-No. 30644 F
Ground Operations Manual Page 7 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,6 Additional Fwd Cabin Crew + 90 kg - 1,4 Reduced Fwd Cabin Crew - 90 kg + 1,4 Additional Aft Cabin Crew + 90 kg + 1,8 Reduced Aft Cabin Crew - 90 kg - 1,8 Removed APU - 210 kg - 6,0 Standard Passenger Distribution: Version Cabin Sections M123 0A 0B 0C 0D 0E 0F 0G Affected rows 1-3 4-6 7-9 10-12 14-16 18-20 21-23 Maximum number of passengers 15 18 18 18 18 18 18 Standard distribution 12% 14% 15% 15% 15% 15% 14% Number of Crew Seats on Board (Standard Distribution of Crew) Valid for registrations DABXD-XZ / DABEA + DABWH: Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 2 (2) Number of Crew Seats on Board (Standard Distribution of Crew) Valid for registrations DABEB/EC/ED/ET/EU/EW: Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (2)
Ground Operations Manual Page 8 Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (234kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/234) must be shown on loading instruction, loadsheet and loadmessage. Stabilizer Data on EDP loadsheets are more accurate than on manual loadsheets. Therefore they cannot be compared.
Ground Operations Manual Page 9 14.2.2 Aircraft Data LH B737-300 (73A) The data mentioned below are valid for following registrations: DABEE DABEF DABEH DABEI DABEK DABEL DABEM DABEN DABEO DABEP DABER DABES Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M133 49450 57600 52600 C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 Manual Loadsheet-No. 31718 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,6 Additional Fwd Cabin Crew + 90 kg - 1,4 Reduced Fwd Cabin Crew - 90 kg + 1,4 Additional Aft Cabin Crew + 90 kg + 1,8 Reduced Aft Cabin Crew - 90 kg - 1,8 Removed APU - 210 kg - 6,0 Standard Passenger Distribution B737-300/73A Version 73A Cabin Sections M133 0A 0B 0C 0D 0E 0F 0G Affected rows 1-3 4-6 7-9 10-12 14-16 18-20 21-25 Maximum number of passengers 15 18 18 16 18 18 30 Standard distribution 11% 14% 14% 12% 14% 14% 21%
Ground Operations Manual Page 10 Number of Crew Seats on Board (Standard Distribution of Crew) Valid for registrations DABEE-DABES: Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (2) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (234kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/234) must be shown on loading instruction, loadsheet and loadmessage. Stabilizer Data on EDP loadsheets are more accurate than on manual loadsheets. Therefore they cannot be compared. 14.2.3 Load Planning LH B737-300 Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Load 1/3 of the onload in compartment 1 and 2/3 in compartment 4. Load EIC (catering material) close to door area. A different loadplanning due to operational reasons (e.g. trim, max.loads) is permitted. Observe that the handling of special loads has to be done according to the published Condor procedures.
Ground Operations Manual Page 11 14.3 Ramp Handling LH B737-300 14.3.1 Ground Clearances LH B737-300 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.
Ground Operations Manual Page 12 14.3.2 Servicing Points LH B737-300 14.3.3 Aircraft Doors LH B737-300 Cabin Doors Door No. Height Width 1L 183 cm 86 cm 1R 165 cm 76 cm 2L and 2R (emergency exits) No data available 3L 183 cm 76 cm 3R 165 cm 76 cm Compartment Doors Door No. Height Width 1 89 cm 122 cm 4 84 cm 122 cm
Ground Operations Manual Page 13 14.3.4 Compartments and Weight Limitations LH B737-300 Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) Usable Volume (m 3 ) 1 11 763 2269 519 732 3,6 12 388 267 1,4 13 1118 519 5,2 4 41 2337 3462* 570 10,6 42 414* 287 1,2 43 711 287 3,7 * including weight of crew baggage
Ground Operations Manual Page 14 14.3.5 Loading of Live Animals / Air Conditioning System LH B737-300 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1 Compt. 4 Loadability yes yes Max. no. of cats / dogs Flight time up to 3h: Flight time up to 4h: Flight time more than 4h: 3 4 2 3 1 2 Temperature Temperature between 6 C and 24 C Temperature between 6 C and 24 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI)
Ground Operations Manual Page 15 14.3.6 Loadability of Bulky Items LH B737-300 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 1 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height 12 25 38 50 63 76 88 101 114 12 363 347 287 243 213 187 162 142 127 25 363 309 269 238 213 187 162 142 127 30 353 302 266 238 213 187 162 142 127 35 342 297 266 238 213 187 162 142 127 40 335 294 264 238 213 187 162 142 127 45 330 292 264 238 213 187 162 142 127 50 325 292 264 238 213 187 162 142 127 55 322 292 264 238 213 187 162 142 127 60 320 289 264 238 213 187 162 142 127 66 320 289 264 238 213 187 162 142 127 71 317 289 264 238 213 187 162 142 127 76 317 289 264 238 213 187 162 142 127 81 317 289 264 238 213 187 162 142 127 86 317 289 264 238 213 187 162 142 127 Length (cm) Light packages and all shipments were tilted loading is allowed / possible (cm) Width Height 12 25 38 50 63 76 88 101 114 12 444 383 307 269 241 213 187 165 147 25 393 335 294 266 241 213 187 165 147 30 381 330 294 266 241 213 187 165 147 35 373 327 292 266 241 213 187 165 147 40 365 322 292 266 241 213 187 165 147 45 360 320 292 266 241 213 187 165 147 50 355 320 292 266 241 213 187 165 147 55 353 317 292 266 241 213 187 165 147 60 350 317 292 266 241 213 187 165 147 66 347 317 292 266 241 213 187 165 147 71 347 317 292 266 241 213 187 165 147 76 345 317 292 266 241 213 187 165 147 81 345 317 292 266 241 213 187 165 147 86 345 317 292 266 241 213 187 165 147 Length (cm)
Ground Operations Manual Page 16 Compartment 4 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height 12 25 38 50 63 76 88 101 114 12 414 325 269 231 203 177 152 134 119 25 370 304 261 228 203 177 152 134 119 30 360 299 259 228 203 177 152 134 119 35 353 297 256 228 203 177 152 134 119 40 345 294 256 228 203 177 152 134 119 45 342 292 256 228 203 177 152 134 119 50 337 289 254 228 203 177 152 134 119 55 335 289 254 228 203 177 152 134 119 60 332 287 254 228 203 177 152 134 119 66 330 287 254 228 203 177 152 134 119 71 330 287 254 228 203 177 152 134 119 76 327 287 254 228 203 177 152 134 119 81 327 284 254 --- --- --- --- --- --- Length (cm) Light packages and all shipments were tilted loading is allowed / possible (cm) Width Height 12 25 38 50 63 76 88 101 114 12 627 467 373 312 269 236 210 185 165 25 487 398 337 294 264 236 210 185 165 30 462 383 330 292 264 236 210 185 165 35 441 373 325 289 264 236 210 185 165 40 426 365 322 289 264 236 210 185 165 45 416 360 320 289 264 236 210 185 165 50 406 355 317 289 264 236 210 185 165 55 398 350 314 289 264 236 210 185 165 60 393 347 314 289 264 236 210 185 165 66 388 347 314 289 264 236 210 185 165 71 386 345 314 289 264 236 210 185 165 76 383 342 314 289 264 236 210 185 165 81 381 342 314 --- --- --- --- --- --- Length (cm)
Ground Operations Manual Page 17 14.3.7 Equipment Positioning LH B737-300 Catering In case cabin door 3R is used for catering make sure that no loose items are blown from the catering truck. These items will be sucked in by the APU air intake at the right side of the aircraft. If only one passenger stair is used: position the catering truck at cabin door 3L. Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit. It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.1 has been started, remove the ASU and then start engine no.2. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.
Ground Operations Manual Page 18 14.3.8 Fuelling with Passengers on Board LH B737-300 Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)
Ground Operations Manual Page 19 14.4 Seatplan Layouts and Cabin Limitations LH B737-300 14.4.1 Seatplan Layout LH B737-300 Version M123 (733) Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A - C Preferred seat for handicapped passengers 6 F Emergency exits seats 10 A - F Inconvenient seats - Stretcher position Stretcher installation not possible
Ground Operations Manual Page 20 14.4.2 Seatplan Layout LH B737-300 Version M133 (73A) Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 9 A + B, 22 A - C Preferred seat for handicapped passengers 6 F, 20 A, 20 F Emergency exits seats 11 A - F Inconvenient seats Stretcher position 10 A - F, 11 A - F Stretcher installation not possible
Ground Operations Manual Page 21 14.4.3 Cabin Limitations LH B737-300 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number 10 10 2 5 2 Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -
Ground Operations Manual Page 22 14.5 Load Control LH B737-500 14.5.1 Aircraft Data LH B737-500 The data mentioned below are valid for following registrations: DABIA DABIB DABIC DABID DABIE DABIF DABIH DABII DABIK DABIL DABIM DABIN DABIO DABIP DABIR DABIS DABIT DABIU DABIW DABIX DABIY DABIZ DABJA DABJB DABJC DABJD DABJE DABJF DABJH DABJI Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M103 46500 54000 49900 C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 Manual Loadsheet-No. 30645 B or C DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,4 Additional Fwd Cabin Crew + 90 kg - 1,2 Reduced Fwd Cabin Crew - 90 kg + 1,2 Additional Aft Cabin Crew + 90 kg + 1,5 Reduced Aft Cabin Crew - 90 kg - 1,5 Removed APU - 210 kg - 5,5 Standard Passenger Distribution: Version M103 Cabin Sections 0A 0B 0C 0D 0E 0F 0G
Ground Operations Manual Page 23 Affected rows 1-2 3-4 5-7 8-11 12-15 16-18 19-20 Maximum number 9 12 18 22 18 12 12 of passengers Standard distribution 9% 12% 17% 21% 17% 12% 12% Number of Crew Seats on Board (Standard Distribution of Crew) Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (2) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (234kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/234) must be shown on loading instruction, loadsheet and loadmessage. Stabilizer Data on EDP loadsheets are more accurate than on manual loadsheets. Therefore they cannot be compared.
Ground Operations Manual Page 24 14.5.2 Load Planning LH B737-500 Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Load 1/3 of the onload in compartment 1 and 2/3 in compartment 4. Load EIC (catering material) close to door area. A different loadplanning due to operational reasons (e.g. trim, max.loads) is permitted Observe that the handling of special loads has to be done according to the published Condor procedures.
Ground Operations Manual Page 25 14.6 Ramp Handling LH B737-500 14.6.1 Ground Clearances LH B737-500 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.
Ground Operations Manual Page 26 14.6.2 Servicing Points LH B737-500 14.6.3 Aircraft Doors LH B737-500 Cabin Doors Door No. Height Width 1L 183 cm 86 cm 1R 165 cm 76 cm 2L and 2R (emergency exits) No data available 3L 183 cm 76 cm 3R 165 cm 76 cm Compartment Doors Door No. Height Width 1 89 cm 122 cm 4 84 cm 122 cm
Ground Operations Manual Page 27 14.6.4 Compartments and Weight Limitations LH B737-500 Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) 1 11 220 1572 482 732 1,1 12 483 333 1,4 13 869 482 4,3 4 41 1756 2888* 571 7,5 42 419* 285 1,7 43 713 285 3,6 * including weight of crew baggage Usable Volume (m 3 )
Ground Operations Manual Page 28 14.6.5 Loading of Live Animals / Air Conditioning System LH B737-500 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1 Compt. 4 Loadability yes yes Max. no. of cats / dogs Flight time up to 3h: Flight time up to 4h: Flight time more than 4h: 2 4 1 3 0 2 Temperature Temperature between 6 C and 24 C Temperature between 6 C and 24 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI).
Ground Operations Manual Page 29 14.6.6 Loadability of Bulky Items LH B737-500 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 1 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height 12 25 38 50 63 76 88 101 114 12 327 317 287 243 213 187 162 142 127 25 327 309 269 238 213 187 162 142 127 30 327 302 266 238 213 187 162 142 127 35 327 297 266 238 213 187 162 142 127 40 327 294 264 238 213 187 162 142 127 45 325 292 264 238 213 187 162 142 127 50 325 292 264 238 213 187 162 142 127 55 322 292 264 238 213 187 162 142 127 60 320 289 264 238 213 187 162 142 127 66 320 289 264 238 213 187 162 142 127 71 317 289 264 238 213 187 162 142 127 76 317 289 264 238 213 187 162 142 127 81 317 289 264 238 213 187 162 142 127 86 317 289 264 238 213 187 162 142 127 Length (cm) Light packages and all shipments where tilted loading is allowed / possible (cm) Width Height 12 25 38 50 63 76 88 101 114 12 429 358 307 269 241 213 187 165 147 25 388 333 294 266 241 213 187 165 147 30 375 327 294 266 241 213 187 165 147 35 368 322 292 266 241 213 187 165 147 40 360 320 292 266 241 213 187 165 147 45 355 317 292 266 241 213 187 165 147 50 353 317 292 266 241 213 187 165 147 55 347 314 292 266 241 213 187 165 147 60 345 314 292 266 241 213 187 165 147 66 345 314 292 266 241 213 187 165 147 71 342 312 292 266 241 213 187 165 147 76 340 312 292 266 241 213 187 165 147 81 340 312 292 266 241 213 187 165 147 86 340 312 292 266 241 213 187 165 147 Length (cm)
Ground Operations Manual Page 30 Compartment 4 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height 12 25 38 50 63 76 88 101 114 12 414 325 269 231 203 177 152 134 119 25 370 304 261 228 203 177 152 134 119 30 360 299 259 228 203 177 152 134 119 35 353 297 256 228 203 177 152 134 119 40 345 294 256 228 203 177 152 134 119 45 342 292 256 228 203 177 152 134 119 50 337 289 254 228 203 177 152 134 119 55 335 289 254 228 203 177 152 134 119 60 332 287 254 228 203 177 152 134 119 66 330 287 254 228 203 177 152 134 119 71 330 287 254 228 203 177 152 134 119 76 327 287 254 228 203 177 152 134 119 81 327 284 254 --- --- --- --- --- --- Length (cm) Light packages and all shipments where tilted loading is allowed / possible (cm) Width Height 12 25 38 50 63 76 88 101 114 12 510 457 373 312 269 236 210 185 165 25 472 398 337 294 264 236 210 185 165 30 457 383 330 292 264 236 210 185 165 35 442 373 325 289 264 236 210 185 165 40 426 365 322 289 264 236 210 185 165 45 416 360 320 289 264 236 210 185 165 50 406 355 317 289 264 236 210 185 165 55 398 350 314 289 264 236 210 185 165 60 393 347 314 289 264 236 210 185 165 66 388 347 314 289 264 236 210 185 165 71 386 345 314 289 264 236 210 185 165 76 383 342 314 289 264 236 210 185 165 81 381 342 314 289 --- --- --- --- --- Length (cm)
Ground Operations Manual Page 31 14.6.7 Equipment Positioning LH B737-500 Catering In case cabin door 3R is used for catering make sure that no loose items are blown from the catering truck. These items will be sucked in by the APU air intake at the right side of the aircraft. If only one passenger stair is used: position the catering truck at cabin door 3L. Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit. It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.1 has been started, remove the ASU and then start engine no.2. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.
Ground Operations Manual Page 32 14.6.8 Fuelling with Passengers on Board LH B737-500 Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)
Ground Operations Manual Page 33 14.7 Seatplan Layout and Cabin Limitations LH B737-500 14.7.1 Seatplan Layout LH B737-500 Version M103 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A - C Preferred seat for handicapped passengers 6 F Emergency exits seats Inconvenient seats No window Stretcher position 8 A - F, 9 A - F - 5 A, 5 F No stretcher installation possible
Ground Operations Manual Page 34 14.7.2 Cabin Limitations LH B737-500 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number 10 10 2 5 2 Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -
Ground Operations Manual Page 35 14.8 Load Control LH A319 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number 14.8.1 Aircraft Data LH A319 The data mentioned below are valid for following registrations: DAILA DAILB DAILC DAILD DAILE DAILF DAILH DAILI DAILK DAILL DAILM DAILN DAILP DAILR DAILS DAILT DAILU DAILW DAILX DAILY Versions MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M126 57000 68000 61000 C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 A3 2/3 Manual Loadsheet-No. 30967A or 30967 B
Ground Operations Manual Page 36 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 0,7 Reduced Fwd Cabin Crew - 90 kg + 0,6 Additional Aft Cabin Crew + 90 kg + 0,9 Removed APU - 140 kg - 2,2 Standard Passenger Distribution: Version Cabin Sections M126 0A 0B 0C 0D 0E 0F 0G Affected rows 1-3 4-6 7-9 10-12 14-16 18-20 21-23 Maximum number of passengers 18 18 18 18 18 18 18 Standard distribution 15% 15% 14% 14% 14% 14% 14% Number of Crew Seats on Board (Standard Distribution of Crew): Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (1) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (361kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/361) must be shown on loading instruction, loadsheet and loadmessage. Due to structural limitations the MZFW can only be reached in case the Loaded Index at Zero Fuel Weight is higher than 41 index units
Ground Operations Manual Page 37 14.8.2 Load Planning LH A319 Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Load bags preferably in compartments 4 + 5. Load EIC (catering material) close to door area. A different loadplanning due to operational reasons (e.g. trim, max loads) is permitted. Observe that special restrictions apply due to the risk of tail tipping. (ref. to chapter, Tail Tipping LH A319) Observe that the handling of special loads is according to the published Condor procedures. Observe that regarding load incompatibilities the compartments 4 and 5 are considered as one bulk compartment. Observe that In case of missing / unserviceable nets, special weight limitations apply (refer to chapter, Missing / Unserviceable Nets LH A319).
Ground Operations Manual Page 38 14.9 Ramp Handling LH A319 14.9.1 Ground Clearances LH A319 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.
Ground Operations Manual Page 39 14.9.2 Servicing Points LH A319 14.9.3 Aircraft Doors LH A319 Cabin Doors Door No. Height Width 1L and 1R 183 cm 81 cm 2L and 2R emergency exits 90 cm 50 cm 3L and 3R 183 cm 81 cm Compartment Doors Door Height Width Forward Hold 124 cm 182 cm Aft Hold 124 cm 182 cm
Ground Operations Manual Page 40 14.9.4 Compartments and Weight Limitations LH A319 Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) 1 11 1045 2268 587 732 3,5 12 1223 828,6 3,8 4 41 1326 3021 828,7 4,4 42 1695 635,5 5,7 5 51 176* 1497* 460,3 1,5 52 1321 4,6 * including weight of crew baggage Usable Volume (m 3 )
Ground Operations Manual Page 41 14.9.5 Loading of Live Animals / Air Conditioning System LH A319 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1 Compt. 4 Loadability yes yes Max. no. of cats / dogs Flight time up to 3h: Flight time up to 4h: Flight time more than 4h: 2 4 1 3 0 2 Temperature Temperature is not adjustable, above 2 C Temperature is not adjustable, above 2 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI)
Ground Operations Manual Page 42 14.9.6 Special Restrictions LH A319 14.9.6.1 Missing / Unserviceable Nets LH A319 Procedure In case a maximum of one net attachment point (stud fitting, ring, tightener) per net is missing or unserviceable or a maximum of one net strap per net is torn or cut, the maximum weights per net section are reduced as follows: Compt. Net Section 1 11 783 12 917 4 41 994 42 1271 5 51 + 52 1122 Restricted Max. Load per Net Section (kg) In case more than one part is missing or unserviceable, any load in the respective net sections must be secured individually or the net sections have to be kept empty. 14.9.6.2 Distance to the Ceiling LH A319 General Procedure Blow-out panels are installed in the ceiling which will be released in case of pressure differences between cabin and the lower deck holds. Always observe a minimum distance of 5 cm between hold ceiling and top of load. To ensure above, the loading height must not exceed 119cm. 14.9.6.3 Protective Panels LH A319 Procedure During loading / offloading of compartment 1 make sure that the protective panels (located on the right wall next to the door) are not damaged. Lashing of Packages Observe that it is strictly forbidden to use the panel fixings for the lashing of packages. Only the tie-down fittings on the compartment floor may be used for lashing.
Ground Operations Manual Page 43 14.9.6.4 Tail Tipping LH A319 Attention Risk of tail tipping because of the large aft hold, compared to a small forward hold. In order to check if the aircraft is in danger of tail tipping the following procedure must be observed: The MAC diagram on the manual loadsheet shows a ground handling margin for planning purposes. Make sure that the point of intersection between the actual zero fuel weight and the loaded index at zero fuel weight is always within the allowed limits. Compartment 1 should always be loaded first and unloaded last.
Ground Operations Manual Page 44 14.9.7 Loadability of Bulky Items LH A319 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 1 Maximum dimensions in cm: (cm) Width Height 59 69 79 89 99 109 119 129 139 149 159 165 74 320 320 320 320 320 320 320 320 319 298 275 251 101 320 320 320 320 320 320 307 286 266 245 224 202 114 320 315 295 274 254 234 214 194 173 --- --- --- Length (cm) Compartments 4 + 5 Maximum dimensions in cm: (cm) Width Height 9 19 29 39 49 59 69 79 89 99 109 119 74 436 436 436 436 436 436 436 436 436 414 393 373 101 436 436 436 436 436 436 418 398 378 357 337 317 114 436 424 404 384 364 344 324 303 283 263 243 223 Length (cm) (cm) Width Height 129 139 149 159 169 179 74 352 331 310 288 265 241 101 297 276 256 235 214 193 114 202 182 --- --- --- --- Length (cm)
Ground Operations Manual Page 45 14.9.8 Equipment Positioning LH A319 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit. It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.
Ground Operations Manual Page 46 14.9.9 Fuelling with Passengers on Board LH A319 Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)
Ground Operations Manual Page 47 14.10 Seatplan Layout and Cabin Limitations LH A319 14.10.1 Seatplan Layout LH A319 Version M126 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A + B Preferred seat for handicapped passengers 6 F Emergency exits seats 9 A - F Inconvenient seats - Stretcher position No stretcher installation possible
Ground Operations Manual Page 48 14.10.2 Cabin Limitations LH A319 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number 10 10 2 5 2 Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -
Ground Operations Manual Page 49 14.11 Load Control LH A320 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number. 14.11.1 Aircraft Data LH A320 The data mentioned below are valid for following registrations: DAIPA DAIPB DAIPC DAIPD DAIPE DAIPF DAIPH DAIPK DAIPL DAIPM DAIPP DAIPR DAIPS DAIPT DAIPU DAIPW DAIPX DAIPY DAIPZ DAIQA DAIQB DAIQC DAIQD DAIQE DAIQF DAIQH DAIQK DAIQL DAIQM DAIQN DAIQP DAIQR DAIQS DAIQT DAIQU DAIQW Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW DOI M150 61000 73500 64500 C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 A3 2/3 Manual Loadsheet-No. 30640 D
Ground Operations Manual Page 50 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 0,7 Reduced Fwd Cabin Crew - 90 kg + 0,6 Additional Aft Cabin Crew + 90 kg + 1,0 Removed APU - 130 kg - 2,2 Water quantity only 75% - 50 kg + 0,1 Water quantity only 50% - 100 kg + 0,2 Water quantity only 25% - 150 kg + 0,3 Standard Passenger Distribution: Version Cabin Sections M150 0A 0B 0C 0D 0E 0F 0G Affected rows 1-3 4-6 7-9 10-12 14-18 19-23 24-27 Maximum number of passengers 18 18 18 18 24 30 24 Standard distribution 12% 12% 12% 12% 16% 20% 16% Number of Crew Seats on Board (Standard Distribution of Crew): Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3* (1) * plus 1 Jump Seat (not to be used for operating crew) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (465kg) is on board, it must be treated as cargo-onload (1 x A320-container) and the special load remark FKT (e.g. FKT/41P/465) must be shown on loading instruction, loadsheet and loadmessage
Ground Operations Manual Page 51 14.11.2 Load Planning LH A320 Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Any combination of AKH / AKW containers, PKC pallets and empty positions is possible and may be used. Load bag-containers preferably in compartment 4. A different loadplanning due to operational reasons (e.g. trim, max loads) is permitted. Observe that special restrictions apply due to the risk of tail tipping. (ref. to chapter, Tail Tipping LH A320) Observe that the handling of special loads has to be done according to the published Condor procedures.
Ground Operations Manual Page 52 14.12 Ramp Handling LH A320 14.12.1 Ground Clearances LH A320 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.
Ground Operations Manual Page 53 14.12.2 Servicing Points LH A320 14.12.3 Aircraft Doors LH A320 Cabin Doors Door No. Height Width 1L and 1R 183 cm 81 cm 2L and 2R emergency exits 90 cm 50 cm 3L and 3R 183 cm 81 cm Compartment Doors Door No. Height Width 1 119 cm 182 cm 4 119 cm 182 cm 5 78 cm 93 cm
Ground Operations Manual Page 54 14.12.4 Compartments and Weight Limitations LH A320 Compartment Loading Positions Maximum Gross Weight per ULD 1 11P - 13P each AKH / AKW container or each PKC pallet max. 1.134 kg 4 41P - 44P each AKH / AKW container or each PKC pallet max. 1.134 kg Maximum Load in Compartment 3.402 kg 4.536 kg Compartment Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) 5 51 374* 1.497* 700 732 1,2 52 1.123 414 3,8 * including weight of crew baggage Usable Volume (m 3 )
Ground Operations Manual Page 55 14.12.5 Loading of Live Animals / Air Conditioning System LH A320 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Compt. 1 Compt. 4 Compt. 5 Loadability no no yes Max. no. of cats / dogs not relevant nil nil 3 Temperature not adjustable above 2 C not adjustable above 8 C not adjustable above 8 C Ventilation no yes yes Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI).
Ground Operations Manual Page 56 14.12.6 Special Restrictions LH A320 14.12.6.1 Tail Tipping LH A320 In order to check if the aircraft is in danger of tail tipping the following procedure must be observed: The MAC diagram on the manual loadsheet shows a ground handling margin for planning purposes. Make sure that the point of intersection between the actual zero fuel weight and the loaded index at zero fuel weight is always within the allowed limits. Compartment 1 should always be loaded first and unloaded last. 14.12.6.2 Distance to the Ceiling LH A320 General Procedure Blow-out panels are installed in the ceiling which will be released in case of pressure differences between cabin and the lower deck holds. Always observe a minimum distance of 5 cm between hold ceiling and top of load. To ensure above, the loading height in bulk compartment 5 must not exceed 119cm, and in ULD compartments 1 and 4 not exceed 116cm. 14.12.6.3 Potable Water Uplift LH A320 Caution: Risk of aircraft damage by water flowing into the cabin! Water uplift without aircraft power is forbidden. Procedure Make sure that the aircraft is supplied with electrical power (GPU or APU) and the maintenance bus is switched on.
Ground Operations Manual Page 57 14.12.7 Missing / Unserviceable Restraints LH A320 End Stop Pallet Lock Side Restraint Door Sill Restraint Procedure 60,4 x 61,5 ULD (AKH, AKW) may be carried without weight restriction if they are secured by the following restraints: forward and aft by one pallet lock into each direction or at least one end stop respectively, upward by three upward side restraints on each side or two door sill restraints in the door area. In case up to two upward side restraints (one on each side) are unserviceable, the weight of the respective ULD is restricted to 790kg. In case further restraints are unserviceable, the respective ULD may only be carried empty (on positions 11P and 43P the position must stay empty).
Ground Operations Manual Page 58 14.12.8 Loadability of Bulky Items LH A320 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compt. 5 Heavy packages which must be loaded in an upright position: (cm) Width Height 10 20 33 40 50 60 70 80 85 10 282 267 244 225 205 186 165 148 141 20 282 262 243 225 205 186 165 148 141 30 282 261 243 225 205 186 165 148 141 40 282 261 243 225 205 186 165 148 141 50 279 261 243 225 205 186 165 148 141 60 279 261 243 225 205 186 165 148 141 65 279 261 243 225 205 186 165 148 141 Length (cm) Light packages which must be loaded in an upright position: (cm) Width Height 10 20 33 40 50 60 70 80 85 10 323 323 321 318 316 310 303 277 268 20 323 323 321 318 315 307 296 273 265 30 323 321 317 314 304 295 278 260 254 40 319 315 311 301 290 282 262 248 243 50 311 309 391 281 271 257 242 231 228 60 290 273 259 247 234 224 217 211 208 65 270 254 241 229 217 208 202 198 193 Length (cm) Light packages where tilted loading is allowed / possible: Maximum length Maximum width Maximum height 193 cm 95 cm 10 cm Heavy packages loaded through compartment 4 (upright loading): Maximum length Maximum width Maximum height 152 cm 149 cm 119 cm Light packages loaded through compartment 4 (tilted loading): Maximum length Maximum width Maximum height 324 cm 75 cm 75 cm
Ground Operations Manual Page 59 14.12.9 Equipment Positioning LH A320 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit (ACU). It must be avoided that the exhaust of the ASU hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.
Ground Operations Manual Page 60 14.12.10 Fuelling with Passengers on Board LH A320 Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)
Ground Operations Manual Page 61 14.13 Seatplan Layout and Cabin Limitations LH A320 14.13.1 Seatplan Layout LH A320 Version M150 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 D - F Preferred seat for handicapped passengers 6 A Emergency exits seats 9 A - F, 10 A - F Inconvenient seats Stretcher position 9 A - F, 10 A, 10 F No stretcher installation possible
Ground Operations Manual Page 62 14.13.2 Cabin Limitations LH A320 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number 10 10 2 5 2 Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -
Ground Operations Manual Page 63 14.14 Load Control LH A321 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number 14.14.1 Aircraft Data LH A321 A321-100 The data mentioned below are valid for following registrations: DAIRA DAIRB DAIRC DAIRD DAIRE DAIRF DAIRH DAIRK DAIRL DAIRM DAIRN DAIRO DAIRP DAIRR DAIRS DAIRT DAIRU DAIRW DAIRX DAIRY Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW DOI M182 70500 83000 74500 C 2/0 refer to D 2/4 incoming loadsheet A1 2/4 A2 2/4 A3 2/4 Manual Loadsheet-No. 30788 B or D A321-200 The data mentioned below are valid for following registrations: DAISB DAISC DAISD DAISE DAISF DAISG Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW DOI M182 71500 89000 75500 C 2/0 refer to D 2/4 incoming loadsheet A1 2/4 A2 2/4 A3 2/4 Manual Loadsheet-No. 31178 or 31178 B
Ground Operations Manual Page 64 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,0 Additional Cabin Crew (Door 1) + 90 kg - 0,8 Reduced Cabin Crew (Door 2) - 90 kg + 0,3 Reduced Cabin Crew (Door 3) - 90 kg - 0,4 Additional Cabin Crew (Door 4) + 90 kg + 1,1 Removed APU - 140 kg - 2,7 Water quantity only 75% - 50 kg - 0,7 Water quantity only 50% - 100 kg - 1,3 Water quantity only 25% - 150 kg - 2,0 Standard Passenger Distribution: Version Cabin Sections M182 0A 0B 0C 0D 0E 0F 0G Affected rows 1-4 5-8 11-16 18-23 24-27 28-31 32-35 Maximum number of passengers 24 21 30 36 23 24 24 Standard distribution 13% 12% 16% 20% 13% 13% 13%
Ground Operations Manual Page 65 Number of Crew Seats on Board (Standard Distribution of Crew): Cockpit 4 (2) Door 1 2 (1) Door 2 1 (1) Door 3 1 (1) Door 4 3*(1) * plus 1 Jump Seat (not to be used for operating crew) * 5th Cabin Crew on seat 4LA * 6th Cabin Crew on seat 1R Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C Manual loadsheet only! (will be issued by Cockpit Crew) In case Flight Kit B (465 kg) is on board, it must be treated as cargo-onload (1x A320-container) and the special load remark FKT (e.g. FKT/41P/465) must be shown on loading instruction, loadsheet and loadmessage.
Ground Operations Manual Page 66 14.14.2 Load Planning LH A321 Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Any combination of AKH / AKW containers, PKC pallets and empty positions is possible and may be used. Load bag-containers preferably in compartment 4. A different loadplanning due to operational reasons (e.g. trim, max loads) is permitted. Observe that special restrictions apply due to the risk of tail tipping. (ref. to chapter, Tail Tipping LH A321) Observe that the handling of special loads has to be done according to the published Condor procedures.
Ground Operations Manual Page 67 14.15 Ramp Handling A321 14.15.1 Ground Clearances LH A321 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.
Ground Operations Manual Page 68 14.15.2 Servicing Points LH A321
Ground Operations Manual Page 69 14.15.3 Aircraft Doors LH A321 Cabin Doors Door No. Height Width 1L and 1R 185 cm 81 cm 2L 185 cm 76 cm 2R emergency exit 152 cm 76 cm 3L and 3R emergency exits 152 cm 76 cm 4L and 4R 185 cm 81 cm Compartment Doors Door No. Height Width 1 119 cm 182 cm 4 119 cm 182 cm 5 78 cm 93 cm
Ground Operations Manual Page 70 14.15.4 Compartments and Weight Limitations LH A321 Compartment Loading Positions Maximum Gross Weight per ULD Maximum Load in Compartment 1 11P + 12P each AKH / AKW container or each PKC pallet max. 1.134 kg 2 21P - 23P each AKH / AKW container or each PKC pallet max. 1.134 kg 3 31P - 33P each AKH / AKW container or each PKC pallet max. 1.134 kg 4 41P + 42P each AKH / AKW container or each PKC pallet max. 1.134 kg 2.268 kg 3.402 kg 3.402 kg 2.268 kg Compartment Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) 5 51 374* 1497* 700 732 1,2 52 1123 414 3,8 * including weight of crew baggage Usable Volume (m 3 )
Ground Operations Manual Page 71 14.15.5 Loading of Live Animals / Air Conditioning System LH A321 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1, 2, 3, 4 Compt. 5 Loadability no yes Max. no. of cats / dogs up to 3h nil 3 up to 4h nil 2 more than 4h nil 1 Temperature Temperature is not adjustable, above 2 C Temperature is not adjustable, above 2 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI). 14.15.6 Special Restrictions LH A321 14.15.6.1 Tail Tipping LH A321 Attention: Risk of tail tipping because of the length of the aircraft type. In order to check if the aircraft is in danger of tail tipping the following procedure must be observed: The MAC diagram on the manual loadsheet shows a ground handling margin for planning purposes. Make sure that the point of intersection between the actual zero fuel weight and the loaded index at zero fuel weight is always within the allowed limits. Compartment 1 should always be loaded first and unloaded last.
Ground Operations Manual Page 72 14.15.6.2 Distance to the Ceiling LH A321 General Procedure Blow-out panels are installed in the ceiling which will be released in case of pressure differences between cabin and the lower deck holds. Always observe a minimum distance of 5 cm between hold ceiling and top of load. To ensure above, the loading height in bulk compartment 5 must not exceed 119cm, and in ULD compartments 1/2/3 and 4 not exceed 116cm. 14.15.7 Missing / Unserviceable Restraints LH A321 End Stop Pallet Lock Side Restraint Door Sill Restraint Procedure 60,4 x 61,5 ULD (AKH, AKW) may be carried without weight restriction if they are secured by means of the following restraints: forward and aft by one pallet lock into each direction or at least one end stop respectively, upward by three upward side restraints on each side or two door sill restraints in the door area. In case up to two upward side restraints (one on each side) are unserviceable, the weight of the respective unit is restricted to 790kg. In case further restraints are unserviceable, the respective unit may only be carried empty (on positions 11P and 43P the position must stay empty).
Ground Operations Manual Page 73 14.15.8 Loadability of Bulky Items LH A321 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 5 Heavy packages which must be loaded in an upright position: (cm) Width Height 10 20 33 40 50 60 70 80 85 10 282 267 244 225 205 186 165 148 141 20 282 262 243 225 205 186 165 148 141 30 282 261 243 225 205 186 165 148 141 40 282 261 243 225 205 186 165 148 141 50 279 261 243 225 205 186 165 148 141 60 279 261 243 225 205 186 165 148 141 65 279 261 243 225 205 186 165 148 141 Length (cm) Light packages which must be loaded in an upright position: (cm) Width Height 10 20 33 40 50 60 70 80 85 10 323 323 321 318 316 310 303 277 268 20 323 323 321 318 315 307 296 273 265 30 323 321 317 314 304 295 278 260 254 40 319 315 311 301 290 282 262 248 243 50 311 309 391 281 271 257 242 231 228 60 290 273 259 247 234 224 217 211 208 65 270 254 241 229 217 208 202 198 193 Length (cm) Light packages where tilted loading is allowed / possible: Maximum length Maximum width Maximum height 193 cm 95 cm 10 cm Heavy packages loaded through compartment 4 (upright loading): Maximum length Maximum width Maximum height 152 cm 149 cm 119 cm Light packages loaded through compartment 4 (tilted loading): Maximum length Maximum width Maximum height 324 cm 75 cm 75 cm
Ground Operations Manual Page 74 14.15.9 Equipment Positioning LH A321 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit (ACU). It must be avoided that the exhaust of the ASU hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Cabin door 1L must be used for boarding / deboarding. Do not use cabin doors 2L, 2R, 3L and 3R for any ground handling activities. Cabin door 2L may only be used for boarding / deboarding at stations FRA and MUC until further notice. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.
Ground Operations Manual Page 75 14.15.10 Fuelling with Passengers on Board LH A321 Procedure Exception Cabin doors 1L,2L,3L and 4L must be available as emergency exits. At least 2 of these doors must be open and passenger stairs / jetways must be in position. At the other emergency exits: Make sure that the operating areas of the emergency slides and the escape areas are free. Minimum distance between door and any vehicle or equipment in exit direction: 8m. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)
Ground Operations Manual Page 76 intentionally left blank
Ground Operations Manual Page 77 14.16 Seatplan Layout and Cabin Limitations LH A321 14.16.1 Seatplan Layout LH A321 Version M182 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A - F Preferred seat for handicapped passengers 6 F Emergency exits seats 11 A - F, 24 A - F Inconvenient seats Stretcher position 8 D - F, 23 A - F No stretcher installation possible
Ground Operations Manual Page 78 14.16.2 Cabin Limitations LH A321 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number 10 10 2 5 2 Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -
Ground Operations Manual Page 79 14.17 Load Control LH A300-600 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number 14.17.1 Aircraft Data LH A300-600 The data mentioned below are valid for following registrations: DAIAN DAIAP DAIAR DAIAS DAIAT DAIAU DAIAH DAIAI DAIAK DAIAL DAIAM Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI Manual Loadsheet-No. C 2/0 M280 130000 150000 138000 D 2/6 A1 2/6 A2 2/6 refer to incoming loadsheet 30701 C A3 2/6 The data mentioned below are valid for following registrations: DAIAW DAIAX DAIAY DAIAZ Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI Manual Loadsheet-No. C 2/0 M280 130000 150000 140000 D 2/6 A1 2/6 A2 2/6 refer to incoming loadsheet 30836 D A3 2/6
Ground Operations Manual Page 80 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 0,5 Removed APU - 300 kg - 4,3 Water quantity only 75% - 150 kg + 0,3 Water quantity only 50% - 300 kg + 0,5 Water quantity only 25% - 450 kg + 0,8 Water quantity only 0% - 600 kg + 1,1 Standard Passenger Distribution: Version Cabin Sections M280 0A 0B 0C 0D 0E 0F 0G Affected rows 1-6 15-19 20-25 26-31 32-36 37-41 42-46 Maximum number of passengers 43 32 48 48 38 40 31 Standard distribution Number of Crew Seats on board: 15% 12% 17% 17% 14% 14% 11% Cockpit 4 Cabin 11 Additional Information: DOW / DOI data must be taken from incoming loadsheet Catering Group / EIC will be advised with separate telex All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit A (175 kg main wheel) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/5/175) must be shown on loading instruction, loadsheet and loadmessage In case Flight Kit B (553 kg) is on board, it must be treated as cargo-onload (1 LD-3 container) and the special load remark FKT (e.g. FKT/41L/553) must be shown on loading instruction, loadsheet and loadmessage
Ground Operations Manual Page 81 14.17.2 Load Planning LH A300-600 Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights) Standard ULD for this aircraft type: LD-3 (e.g. AKE) Observe that the handling of special loads has to be done according to the published Condor procedures
Ground Operations Manual Page 82 14.18 Ramp Handling LH A300-600 14.18.1 Ground Clearances LH A300-600 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.
Ground Operations Manual Page 83 14.18.2 Servicing Points LH A300-600 14.18.3 Aircraft Doors LH A300-600 Cabin Doors Door No. Height Width 1L and 1R 193 cm 107 cm 2L and 2R 193 cm 107 cm 3L and 3R emergency exits 160 cm 61 cm 4L and 4R 193 cm 107 cm Compartment Doors Door No. Height Width 1 170 cm 270 cm 4 167 cm 181 cm 5 95 cm 95 cm
Ground Operations Manual Page 84 14.18.4 Compartments and Weight Limitations LH A300-600 Compartment Loading Positions 1 11P + 12P ------------- 11P or 12P + 2 LD-3 cont. ------------- 6 LD-3 cont. Maximum Gross Weight per ULD each pallet (88 or 96 x 125 ) max. 4.626 kg each LD-3 container max. 1.588 kg Maximum Load in Compartments (Compt. 1 + 2) 18.507 kg 2 21P + 22P ------------- 21P or 22P + 2 LD-3 cont. ------------- 6 LD-3 cont. 4 10 LD-3 cont. 12.837 kg Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) 5 51 1.841 2.770* 1.157 732 9,8 52 657 617 3,5 53 272* 518 1,4 * including weight of crew baggage Usable Volume (m 3 )
Ground Operations Manual Page 85 14.18.5 Loading of Live Animals / Air Conditioning System LH A300-600 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Compt. 1, 2 Compt. 4 Compt. 5 Loadability no no yes Max. no. of cats / dogs not relevant nil nil 3 Temperature Temperature is adjustable between 2 C and 25 C Temperature is not adjustable, above 2 C Temperature is adjustable between 2 C and 25 C Ventilation yes no yes Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI).
Ground Operations Manual Page 86 14.18.6 Missing / Unserviceable Restraints LH A300-600 Procedure In case of missing / unserviceable restraints the respective position(s) must stay empty. Loading of ULD on these positions is not allowed. 14.18.7 Loadability of Bulky Items LH A300-600 Compt. 5 Upright loading: (cm) Width Height 15 25 35 45 55 65 75 85 10 to 56 300 290 285 280 275 270 265 260 Length (cm) Tilted loading: (cm) Width Height 10 25 40 55 70 85 100 5 to 10 345 335 325 320 310 300 290 10 to 56 345 335 325 320 310 300 --- Length (cm)
Ground Operations Manual Page 87 14.18.8 Equipment Positioning LH A300-600 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with two Air Start Units (ASU). It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Cabin doors 1L + 2L must be used for boarding / deboarding. In case only one passenger stair or passenger jetway is available: use cabin door 2L. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.
Ground Operations Manual Page 88 14.18.9 Fuelling with Passengers on Board LH A300-600 Procedure Exception Cabin doors 1L,2L,3L,4L and 1R (or 2R) and 3R (or 4R) must be available as emergency exits. At least 2 of these doors must be open and passenger stairs / jetways must be in position. At the other emergency exits: Make sure that the operating areas of the emergency slides and the escape areas are free. Minimum distance between door and any vehicle or equipment in exit direction: 12m. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)