2 0 1 4 NH CIRCLE RUNOFF J U L Y FIFTEEN&SIXTEEN OFFICIAL PROGRAM GUIDE
2014 NH CIRCLE RUNOFF Welcome NH CIRCLE RUNOFF 2014 T U E S D AY J U LY F I F T E E N 10:00 am - 3:00 pm REBATE REVOLUTION EVOLUTION Allison Grummett Ashley Vandenbrink Chloe Beckford Eva Semenova Akan Mustafa Ben Aldrich Jay Jones Shawn McCullum MARKHAM, ONTARIO CANADA THEME: To improve the manual commercial rebate process. THEME: To improve the flow of materials through the DSO dock. GOING IN CIRCLES CHAAARGE! Hector Rangel Adam Chun Kathia Molina Karen Goldberg Catherine Petrillo Jose Heredia Michael Tabares Jordan Hernandez Pio Joph Angcaco Clint Allison THEME: Creating a resource for Honda associates to review the process improvements presented through NH Circles. THE LITTLE TITLE THAT COULD Honda takes great pride in the NH Circle Process. Associates all over the globe have embraced this Process as a way to make significant improvements in the way you do business. Many new and innovative processes have been implemented throughout the Honda network, as a result of associates taking on challenges and using the quality tools available through the NH Circle Process. This year just adds to the growing tradition of the associates who embrace and exemplify Honda's relentless challenging spirit. THEME: Improve the battery charging process. MTFDJ WINDSOR LOCKS, CT IRVING, TX Michael Egli Devin Quiller Tito Morales Jeffrey Greening Felipe Garcia Emily Lenington Diana Alvaro Kayla Stockton Jim Huynh THEME: Title Release Process. THEME: Improve training in Parts Centers. insecure PACK IT UP Ronnie Gamble Rich Sialana Loc V Nguyen Greg Yamasaki Leo Vondran Rosaline Gajeski William Long Paul Jones Robert Goodwin THEME: Improve access to AHM Staff Application. THEME: Reduce congestion in the Packing Department. 2
T U E S D AY J U LY F I F T E E N 10:00 am - 3:00 pm Athina Emory Matt Nelson Melissa Romanoli Josh Artz FRENCH CAMP, CA TROY, OH Margaret Vargas Bryan Davis Don Zapico Carl Hughes Mario Tello THEME: Process improvement and cost reduction. Richard Lopez Rickey De La Cruz Kristina Peele Virginia Flores Jeff Flores THEME: Improve Customer Service through "one phone contact resolution." HERE COMES THE BOOM HOLYOKE, MA ALPHARETTA, GA / WINDSOR LOCKS, CT MT. LAUREL, NJ / TROY, OH Timothy Sheperd Antonio Bermudez Janira Rodriguez Gregory Jalbert Matt Donovan FAST & FURIOUS FEEDBACK Heidi Kabage Elizabeth Clogg Teri Spencer Gavin Murray Jorge Villanueva THEME: Process improvement of the Automotive Customer Service Survey. HONDA BOX OFFICERS H.B.O. STARTING POWER HOFFMAN ESTATES, IL / THEME: Reduce inbound damage costs by 10%. MOVING FOUR-WARD THEME: Reregistration Process Improvements. TROY, OH FREE FALLING 9:00am - 12:00 pm IN-CORE-ECT PHONE E-EXPRESS W E D N E S D AY J U LY S I X T E E N Benton A. Anderson Matt Coleman Angie Shoff Tonya Creasy Tony Danielsen THEME: Recycle 100% of divert labels. THE MOBILIZERS MAD MAT David J. Gonzalez Naomi Kawamoto John F. Hagelberg Jon Fitzsimmons Robert Franklin Steven Scott Daniel Ross Pee Jay Petag Mary Leigh Burrowes Julien Ethier Alexandre Roger THEME: Improving communications and training between AHM and Dealers. THE NEXT THING T.N.T. THEME: Eliminate Excess Vehicle Factory Floor Mats in PRC. MT. LAUREL, NJ ALPHARETTA, GA Cynthia Fuller Keila Mickle Jason Taylor Roger McDowell Kurt McIntosh Luke D. Range Amalia N. Garcia Steve Ngo Wendi B. Schober THEME: Reduce waste. THE A-TEAM FRENCH COAST 40 Todd White Padero Martin Damian Aguilera Samuel Fuqua Annette Ganizani David Santana Daniel Martinez Manny Farinas Cy Valdes ALPHARETTA, GA THEME: Improve the current process used to account for DSO assets. MARKHAM, ONTARIO CANADA EXCESS BAGGAGE THEME: Compliance Awareness. 3 THEME: Reduce damage in sheet metal and high dollar parts. THEME: Reduce packaging cost and waste reduction. Stan Speed Detriss McDowell Lee Martin John Druhl THEME: Customer Safety and Satisfaction. Dean Eifert Robert McQuaig II Graham Davis Craig Wilson Dana Vitanza PERMENATORS Jeff Dwyer Samantha Kim Tim Brusher Steve Tanisaka Bill Waterstraat FRENCH CAMP, CA THEME: Reduce the number of collapsed pallets that occur during rail transit. 4
PRESENTATION SCHEDULE BROADCAST SCHEDULE TUESDAY, JULY 15 2014 TIME ROOM TEAM NAME DIVISION LOCATION 10:00am -10:30am 100-1E-13 Rebate Revolution Honda Canada Canada 10:30am -11:00am 100-1E-13 Evolution Parts, Service & Tech Davenport, IA 11:30am -12:00pm 100-1E-13 Going in Circles HR & Parts Torrance, CA 12:00pm -12:30pm 100-1E-13 Chaaarge! Parts, Service & Tech Torrance, CA 1:30pm - 2:00pm 100-1E-13 The Little Title That Could AHFC Irving, TX 2:00pm - 2:30pm 100-1E-13 MTFDJ Parts, Service & Tech Windsor Locks, CT / Torrance, CA 2:30pm - 3:00pm 100-1E-13 insecure Auto Sales & Finance Torrance, CA 10:00am -10:30am 100-1E-5&7 Pack it Up Parts, Service & Tech Davenport, IA 10:30am -11:00am 100-1E-5&7 Phone E-Express AHFC Torrance, CA 11:30am -12:00pm 100-1E-5&7 Free Falling Parts, Service & Tech French Camp, CA / Troy, OH 12:00pm -12:30pm 100-1E-5&7 Moving FOUR-Ward AHFC Holyoke, MA Alpharetta, GA / Windsor Locks, CT Mt. Laurel, NJ / Troy, OH 1:30pm - 2:00pm 100-1E-5&7 Here Comes the Boom Parts, Service & Tech 2:00pm - 2:30pm 100-1E-5&7 Fast & Furious Feedback Parts, Service & Tech Torrance, CA 2:30pm - 3:00pm 100-1E-5&7 Permenators Parts, Service & Tech Davenport, IA WEDNESDAY, JULY 16 2014 TIME ROOM TEAM NAME DIVISION LOCATION 9:00am -9:30am 100-1E-13 in-core-ect Parts, Service & Tech Troy, OH 9:30am -10:00am 100-1E-13 Starting Power Parts, Service & Tech Hoffman Estates, IL / Torrance, CA 10:30am -11:00am 100-1E-13 Honda Box Officers Parts, Service & Tech Davenport, IA 11:00am -11:30am 100-1E-13 The Mobilizers Auto Sales Torrance, CA 11:30am - 12:00pm 100-1E-13 Mad Mat Honda Canada Honda Canada 1:00pm - 5:00pm 100-1E-13 Development Summit 9:00am -9:30am 100-1E-5&7 TNT - The Next Thing AHFC Alpharetta, GA 9:30am -10:00am 100-1E-5&7 Excess Baggage Parts, Service & Tech Mt. Laurel, NJ 10:30am -11:00am 100-1E-5&7 The A-Team Parts, Service & Tech Alpharetta, GA 11:00am -11:30am 100-1E-5&7 French Coast 40 Parts, Service & Tech French Camp, CA 1:00pm - 5:00pm 100-1E-5&7 Development Summit TUESDAY, JULY 15 2014 PACIFIC CENTRAL EASTERN TEAM NAME DIVISION LOCATION 10:00am 12:00pm 1:00pm Rebate Revolution Honda Canada Canada 10:30am 12:30pm 1:30pm Evolution Parts, Service & Tech Davenport, IA 11:00am 1:00pm 2:00pm Pack it Up Parts, Service & Tech Davenport, IA 11:30am 1:30pm 2:30pm Going In Circles HR & Admin Torrance, CA 12:00pm 2:00pm 3:00pm Chaaarge! Parts, Service & Tech Torrance, CA 12:30pm 2:30pm 3:30pm Phone E-Express AHFC Irving, TX 1:00pm 3:00pm 4:00pm Free Falling Parts, Service & Tech French Camp, CA / Troy, OH 1:30pm 3:30pm 4:30pm The Little Title That Could AHFC Irving, TX 2:00pm 4:00pm 5:00pm MTFDJ Parts, Service & Tech Torrance, CA 2:30pm 4:30pm 5:30pm insecure Auto Sales & Finance Torrance, CA 3:00pm 5:00pm 6:00pm Fast and Furious Feedback Parts, Service & Tech Torrance, CA WEDNESDAY, JULY 16 2014 PACIFIC CENTRAL EASTERN TEAM NAME DIVISION LOCATION 7:30am 9:30am 10:30am Here Comes the Boom Parts, Service & Tech Alpharetta, GA / Windsor Locks, CT / Mt. Laurel, NJ / Troy, OH 8:00am 10:00am 11:00am Moving 4-ward AHFC Holyoke, MA 8:30am 10:30am 11:30am Permenators Parts, Service & Tech Davenport, IA 9:00am 11:00am 12:00pm in-core-ect Parts, Service & Tech Troy, OH 9:30am 11:30am 12:30pm Starting Power Parts, Service & Tech Hoffman Estates, IL Torrance, CA 10:00am 12:00pm 1:00pm TNT - The Next Thing AHFC Alpharetta, GA 10:30am 12:30pm 1:30pm Honda Box Officers Parts, Service & Tech Davenport, IA 11:00am 1:00pm 2:00pm The Mobilizers Auto Sales Torrance, CA 11:30am 1:30pm 2:30pm Mad Mat Honda Canada Canada 12:00pm 2:00pm 3:00pm Excess Baggage Parts, Service & Tech Mt. Laurel, NJ 12:30pm 2:30pm 3:30pm The A-TEAM Parts, Service & Tech Alpharetta, GA 1:00pm 3:00pm 4:00pm French Coast 40 Parts, Service & Tech French Camp, CA * Presentations will run simultaneously in two rooms. Some presentations are on a tape delay and are labeled accordingly. 5 6