SECTION 7 HOURS OF SERVICE The following requirements apply to all domestic flights and domestic charters. Other than these, flight and duty rules for charter operations may be conducted under FAR Part 121 (commercial aviation) Supplemental Flight and Duty Rules for pilots. Rules pertaining to international flights cannot be less favorable than those rules implemented for pilots. A. Rest Periods 1. In Base a. Scheduled Rest All pairings will be scheduled with at least 10 hours of rest between duty periods in base. b. Actual Rest A Flight Attendant s rest in base may be reduced to 9 hours between pairings. 2. Away from Base (when in a layover) a. Scheduled Rest A flight attendant scheduled to a duty day of less than 8 hours must be given a scheduled rest period of at least 9 consecutive hours. A flight attendant scheduled to a duty day between 8 and 9 hours must be given a scheduled rest period of at least 10 consecutive hours. A flight attendant scheduled to a duty day of more than 9 hours must be given a scheduled rest period of at least 11 consecutive hours. During irregular operations, the required 9 hours of scheduled rest may be reduced to 8 hours if the flight attendant is given at least 10 hours of rest in the next rest period. During irregular operations, the required 10 hours of scheduled rest may be reduced to 8 hours if the flight attendant is given at least 11 hours of rest in the next rest period. During irregular operations, the required 11 hours of scheduled rest may be reduced to 9 hours if the flight attendant is given at least 12 hours of rest in the next rest period.
Scheduled Flight Time Minimum Hours of Rest During any 24 Hour Period Normal Actual Compensatory Less than 8 9 8 10 8:00 8:59 10 8 11 9:00 or greater 11 9 12 b. Actual Rest A Flight Attendant may not get less than 8 hours of rest between duty periods. 3. Consecutive Days on Duty B. On-Duty Limitations a. A Flight Attendant may not be scheduled for more than 6 consecutive duty days without a calendar day off, which must be in the Flight Attendant s base (24/7). Exceptions to this rule can be made when the flight attendant willingly agrees, without pressure (see C below) b. A flight attendant assigned to temporary duty (TDY) will take the calendar day off at his or her temporary base. c. A flight attendant may choose to have the required 24/7 out of base when in a layover instead of a full calendar day. d. Time spent in transportation, when required by the Company, is not considered part of a rest period (you re still on duty, i.e. deadheading, limo, transportation between bases) 1. Scheduled On-Duty a. A Flight Attendant will not be scheduled or re-scheduled to remain on duty for more than 14 hours, starting at check-in time. b. If a flight attendant s duty day is originally scheduled for less than 14 hours, but because of weather, maintenance, ATC delays or other circumstances beyond the Company s control, a duty day ends up exceeding 14 hours, the Company will not be considered to be in violation of the contract. 2. Actual On-Duty a. A Flight Attendant will not be required to remain on duty for over 16 hours. b. A Flight Attendant may agree to remain on duty in excess of 16 hours, but he/she must receive additional compensation and be up to the flight attendant to do it without pressure.
3. Duty Period C. Flight Time Limitations a. A Flight Attendant s duty period starts 1 hour before scheduled departure time and ends 30 minutes after block in of the flight, or when actually released from all duty, whichever is later. If the duty period is extended, the A Flight Attendant will notify Crew Scheduling of the actual release time. b. A Flight Attendant is on duty until 30 minutes after release from a trip assignment, deadheading, ferrying, drug or alcohol testing, and while in training. c. Check-in times for trips may not be scheduled for less than 1 hour before scheduled departure time. However, a check-in time away from base may be reduced up to thirty 30 minutes due to irregular operations to ensure minimum rest. d. For purposes of rest, any scheduled time in excess of 1 hour to or from a hotel will be considered part of the Flight Attendant s actual duty period. 1. Pairings may not contain more than 8 scheduled block hours per duty period. 2. Pairings may be scheduled to more than 8 block hours per duty period as long as it contains only 1 scheduled duty period and has no more than 2 scheduled segments (when working a turn). 3. A Flight Attendant may be scheduled for up to 33 block hours in 7 days (33/7). However, he or she may voluntarily schedule themselves to work more than that by trading or picking up a trip(s). 4. A duty period cannot contain more than 2 scheduled segments if any segment operates during the hours of 0100 and 0500 (redeyes). Example: The first scheduled segment of a pairing departs DTW at 2145 (EST) and arrives LAS at 2300 (PST). This segment does not operate during the hours of 0100 and 0500. However, the next segment departs LAS at 0020 (PST) and arrives DTW at 0700 (EST). A portion of this segment operates during the hours of 0100 and 0500, thus the pairing may only contain 2 scheduled segments. 5. A Flight Attendant may be scheduled for up to 88 credit hours per bid period. However, he or she may voluntarily schedule themselves up to 100 block hours by trading or picking up trips as long as there are no Flight Attendants who are involuntarily furloughed. 6. On a quarterly basis, the Company and the Scheduling Committee will review blockto-block times and make adjustments if necessary.
D. Days Off E. Deadheading 1. A day off is a calendar day from 0001L to 2400L in base, free from all duty. 2. A line holder or move-up flight attendant s line must have a minimum of 13 days off in base in any bid period. Reserve Flight Attendants will be scheduled for at least 12 days off in base in any bid period. 3. If a flight is scheduled to terminate (block in) before 2400 but it actually blocks in before 0200, it will be considered to have blocked in the prior calendar day. 4. If a flight is scheduled to terminate (block in) before 2400 but it blocks in after 0200 on a day the flight attendant is supposed to be off, and this causes the flight attendant to drop below minimum guaranteed days off, he/she must be granted a DOR and it s up to him/her when to use that DOR during the same month, taking into account critical day restrictions. The flight attendant will be pay protected when using a DOR, and may also be placed on Time Available (TAJ). 1. Deadheading is duty time. 2. Seats for deadhead Flight Attendants must be reserved as a positive space, mustride basis whenever the time the trip, training or special assignment is awarded and the Flight Attendant must be given a locator number. 3. A Flight Attendant cannot be required to deadhead on the jumpseat except in cases when all seats are reserved and occupied by revenue passengers. 4. When a Flight Attendant is deadheading on another airline, he or she must be booked on the first available flight as soon as his/her trip assignment is completed, subject to economic considerations. 5. In the event of a co-terminal, the deadhead time between the two airports will be considered duty time. 6. You may be assigned to deadhead on another airline (commercial or charter) or Company-operated aircraft. 7. Alternate Deadhead a. When the first scheduled segment of a trip is a deadhead, a Flight Attendant may request to use transportation from a location other than from his/her base to the duty point, as long as it s not more costly than the transportation originally arranged. b. When the last scheduled segment of a trip is a deadhead, a Flight Attendant may request to be released from duty prior to the scheduled deadhead.
Crew Scheduling must grant this request unless they have a specific flight assignment for the Flight Attendant at that time. If that s the case, the Flight Attendant must follow Crew Scheduling s directions. c. When deadheading to or from training, a Flight Attendant may request to utilize other transportation to or from an alternate location. As long as a flight attendant s request to use alternate deadhead doesn t interfere with a previously scheduled assignment, Crew Scheduling must grant this request. Such transportation may not be more costly than the transportation originally arranged. d. Once Crew Scheduling authorizes alternate deadhead, he/she will be pay protected for the originally scheduled deadhead.. e. A Flight Attendant may waive non-far duty and rest limitations in order to accomplish his or her requested to alternate deadhead to or from duty. 8. Surface Deadhead (Ground transportation) F. Co-Terminals a. All surface transportation must be safe, clean and heated or air conditioned as the climate dictates. All transportation must be fully insured for collision and liability insurance. b. A Flight Attendant cannot be required to operate surface transportation unless mutually agreed upon. c. A Flight Attendant cannot be required to share surface transportation with passengers. In areas served by more than one airport, establishment of co-terminal operations may be appropriate. The Company must notify the Union if it wishes to designate a base as a coterminal. The rules and compensation for Flight Attendants in a co-terminal operation will be negotiated between the parties. The Agreement will be effective the date of the start of the co-terminal operation. G. Notification 1. A Flight Attendant must provide to Crew Resources up to two 2 permanent contact numbers (home, cellular or pager number). It is the Flight Attendant s responsibility to immediately notify Crew Resources of any changes to his or her listed contact numbers. A Flight Attendant may also provide to Crew Scheduling a temporary contact number as long as the Flight Attendant indicates the times he/she will be available at such number.
H. Legalities 2. It is the Flight Attendant s responsibility to ensure that cell phones and pagers are operational at all times while he/she is required to be available. 3. The Company must try to notify Flight Attendants if a scheduled flight is canceled or delayed by more than 90 minutes. Once positive contact is established, the Flight Attendant s duty period will begin at the rescheduled check-in time. 4. The Company may not contact a Flight Attendant between 2200 and 0800 unless there is a change in his or her schedule that requires contact during that time. In this case, the Flight Attendant may be called 90 minutes prior to the original report time. 5. During a minimum rest period, The Company may only contact a flight attendant during the first or the last hour of the rest to notify of a scheduling or rescheduling change or any other assignment. However, if there is a family emergency, The Company may contact a Flight Attendant at any time. 6. Flight Attendants who are unable to report for duty must notify Crew Scheduling at least 2 hours prior to scheduled check-in time or reserve period. The Company will not schedule any Flight Attendant, nor will a Flight Attendant accept any assignment, if that assignment falls within any required rest period. If there is a question regarding legality, the Flight Attendant must discuss the issue with the Manager on Duty/Scheduling Supervisor. A Flight Attendant may not refuse any trip for which he or she is determined legal. I. Late Check-In A Flight Attendant who has not checked-in by his/her designated check-in time but who reports prior to departure will be allowed to take his or her trip, provided there will be no delay of the trip as a result of the late check-in. The Company may utilize a late Flight Attendant regardless of arrival time. A Reserve who has reported to the airport and who is not used on his or her previously assigned trip will be assigned to Ready Reserve duty.