MARINA INDUSTRIES ASSOCIATION AUSTRALIAN MEMBERSHIP KIT 1 P a g e
Who we are. what we do The Marina Industries Association (MIA) is the peak representative body for marinas, slipways, boatyards, berthing, mooring and other marine storage facilities as well as sailing and cruising boating clubs. MIA is a public company limited by guarantee and has an industry Board of 15 directors and three staff. MIA membership comprises in excess of 85% of the major Australian marinas as well as an increasing number of members from overseas, including NZ, Asia-Pacific and the Middle East. Membership has grown on average 8% per annum for the past three years. MIA s mission is to contribute to the sustainable development of the industry through the promotion of marinas and the provision of education, environmental accreditation and research programs and policies. This is done in conjunction with the Global Marina Institute and the various State Boating Industry Associations. The MIA, as a foundation member of the GMI, delivers education and accreditation programs for its members that are globally recognised in Australasia, Asia, the Pacific and the Middle East. MIA s training programs are extensive and provide a recognised industry career path. Training is aligned to standards set by the Global Marina Institute and courses cover marina operations and management with specific courses for straddle carrier operations and customer service. Senior industry members can achieve and maintain one of four internationally recognised certifications. There is a significant export of Australian Certified Marina Managers (CMMs) who are now working across the globe. Australia also has a healthy export trade in marina goods and services including marina planning, infrastructure and construction. MIA hosts an international marinas conference and exhibition every second year which attracts delegates and exhibitors from around the world. Excellence in marina services and standards are recognised through the bi-annual Club Marina MIA Marina of the Year Awards. The MIA is very aware of the important role marinas play, as the public face of the marine industry, to the wider community. MIA has initiated two environmental programs that keep well ahead of government regulations and demonstrate industry leadership and professionalism to government, boat users and the general public. 2 P a g e
The International Clean Marinas Program promotes best environmental operation and management practices as the benchmark for participating marinas. The marinas are independently audited against 124 specific environmental assessment criteria in areas such as mechanical/service activities, fuelling and emergency planning. In 2010 MIA launched a higher level 4 Clean Marina that recognises ISO 14001 accreditation. In 2009 MIA launched the Gold Anchor international Rating Scheme for marinas, a customer focused scheme that has some parallels with the accommodation sectors star rating scheme. Independent audit and mystery shop checks are part of the scheme that provides ratings from three to five Gold Anchors. The rating considers over 100 assessment criteria covering the marina and nearby services and facilities. The scheme was extended in 2012 with the introduction of the Gold Anchor International General Scheme a cost effective option which indicates a marina has made a genuine commitment to customer service and provides and entry point for marinas wishing to promote this commitment while reinforcing their customer focus. MIA is actively involved in initiating industry research and will release the comprehensive 2013 Health of the Australian Marina Industry report in April 2014, conducted by Prof. Ed Mahoney and his team at the Recreational Marine Research Centre, Michigan State University, USA. It is vital for the sustainability of the industry, that the economic, social and environmental contributions of this sector can be effectively articulated to government and the wider community. MIA promotes the industry and its members through various print and electronic media. Members achieving higher standards are given additional promotion to reward their effort and boost the professionalism and the credibility of the industry. MIA is positive about the long term future for marinas as key activity hubs for recreational boating, tourism and related leisure activities for local communities. Marinas provide an important interface with the marine environment for both the boating and the non-boating public. MIA marinas are increasingly playing a lead role in marine environmental education. The Association s continuing focus on the professional development and management of marinas aligned with marina user and wider community expectations should see marinas grow and prosper into the future. Full details of MIA activities can be found at www.marinas.net.au 3 P a g e
MARINA INDUSTRIES ASSOCIATION Member Benefits The Marina Industries Association is pleased to present the following list of benefits exclusive to its members. Education and Training - Access to educational programs for marina owners and employees at reduced member rates. View our yearly timetable www.marinas.net.au to plan your training needs. Contact: education@marinas.net.au Scholarships - Access to educational scholarships for owners or their employees to attend MIA marina management courses (to the maximum value of one course). Contact: education@marinas.net.au MIA Initiatives (at member rates) 1. International Clean Marina Program - Contact info@marinas.net.au 2. Gold Anchor International Rating Scheme - rates marinas according to an independent assessment of its infrastructure, planning and service. Contact colin@marinas.net.au Club Marine 1. Boater Assist Program MIA members ranked first to provide service when Club Marine Members request assistance via this program. 2. Advertising Discount - provision of 10% discount for MIA Members advertising in Club Marine Magazine. Marine15 International Marina Conference and Exhibition Member rates for delegates and exhibitors. Venue- RACV Royal Pines Resort, Gold Coast, 3-5 May 2015 MIA Operations Manual a comprehensive manual to assist owners, managers and employees develop and improve their business. Compiled using expert resources and a range of Australian and international manuals and references with wide consultation and involvement of marina industry personnel and technical specialists in Australia. Available for members to purchase and download via MIA website. Marina of the Year Awards Awards to outstanding marinas, individuals and initiatives in Australia and overseas are presented by MIA. Member rate for entry. MIA Magazine (Waterline) - Automatic subscription to our quarterly magazine, which provides Association members with a down-to-earth view of what is happening within our industry and a chance to advertise your company. Members website - Our website provides members with access to current industry specific information, service providers and a member s listing linked to your own web site. MIA Member Benefits continued on page 2 4 P a g e
MIA Member Benefits page 2 MIA Signage - Each member is supplied with MIA signage, logo and membership certificate to enable public identification as members. Networking - Affiliation to a national group of marinas and members, access to conferences and other networking opportunities, with member discounts where relevant. Glossary of Marina Terms an initiative linked to our partnership in the Global Marina Institute. The Glossary includes a guide to the most commonly used marina and nautical terms as well as Safety Signs and Symbols. Available via MIA website for download and can be customized to each facility. High Tech Marina Clothing Corporate rate on Musto selected range with option to include your own marina s logo. Contact: corporate@musto.com.au Classified Ads - Have an item for sale? Jobs vacant or jobs wanted? Post it on the MIA website. Listings are loaded on to www.marinas.net.au normally within 24 hours. Generic Documents 1. Tenancy Leases - for land and water based operators. Take the time and costs out of sourcing legal advice and look at our Tenancy Lease, which has been designed for workshops, cafes, chandleries, yacht brokers, etc. 2. External Contractors Agreement - this agreement is intended for use by marina operators with independent contractors working in the marina, workshop and slipway. Corporate Travel Insurance - Whether travelling overseas or within Australia, your business automatically receives insurance covering lost luggage, personal effects, money/credit cards, personal injury and medical expenses. It relates to any authorized business trip taken by Directors and employees of the MIA member and incidental leisure travel that is attached to a business trip. Accompanying spouses and/or partners and dependant children are also covered. AS AN ADDITIONAL BENEFIT, Directors of the company that is a MIA member (including accompanying partners and dependant children) are automatically covered for their LEISURE TRAVEL, even when not associated with a business trip. This benefit does not however, extend to include other employees. Also included is a 24 Hour Emergency Medical & Travel Helpline reverse charge anywhere in the world. A 25% discount formembers on all of UltimateBerths.com products including Premium Marina Listing. Industry Representation - Access to government through industry representation on national issues, addressing the issues that are current and relevant to your business. Representation on international industry associations. 5 P a g e
Since its inception in 2000, the Marina Industries Association (MIA) has been dedicated exclusively to the needs of the marina industry as the peak body in Australia for marina owners and operators of berthing, mooring storage and slipway/workshop facilities connected to sailing, cruising and general boating. MIA is committed to the future growth of the Association and expanded support in all of its initiatives to MIA members and the marina industry. Education and Training Courses throughout Australasia Environmental Accreditation International Clean Marina Program Certified Marina Managers Program Certified Service Managers Program Annual Marine Scholarship Marina of the Year Awards International Gold Anchor Program Networking Industry representation to government Membership Benefits List Biannual International Conference & Exhibition Representation of the Australian marina industry on international and global Boards 6 P a g e
2014 Category of Membership and Fees Category Fee Australian Marinas and Yacht Clubs. Number of boats stored: includes berths, moorings, dry stack, hard stack / boats on trailer storage. - Up to 30 $490-31 to 80 $560-81 to 130 $615-131 to 150 $725-151 to 250 $925-251 to 400 $1,085-401 to 700 $1,226 - Over 700 $1,410 Australian Shipyards $490 International Marina/Yacht Club/Shipyards Multiple International Marina/Yacht Club/Shipyards (non voting rights) Service Providers: - Boat Equipment - Boat Repairs and Maintenance - Education and Training - Fuel - Leisure - Marina Builder and Designers - Marina Manufacturers, Maintenance and Service - System Software - Other $490 $275 each additional $560 1-3 Staff $1085 4 + Staff Consultants $560 1-3 Staff $1085 4 + Staff Associated Industry Bodies $490 Government/Councils $490 Multiple Marinas joining fee (1 st location) $1,370 Surcharge multiple marinas (each subsequent location) $275 CMM CMO CSM CMP $275 Fees are inclusive of GST and are in AU$ 7 P a g e
Marina Industries Association ACN: 095 407 364 PO Box 1204, Crows Nest, NSW 1585, Australia Phone: +61 2 9439 5806 Fax: +61 2 9439 3983 Email: info@marinas.net.au Web: www.marinas.net.au APPLICATION FOR MIA MEMBERSHIP - 2014 COMPANY TRADING AS STREET ADDRESS STATE COUNTRY POSTCODE MAILING ADDRESS STATE POSTCODE CONTACT FULL NAME PHONE MOBILE FAX WEB EMAIL CATEGORY OF MEMBERSHIP Australian Marina and Yacht Clubs Number of boats stored: includes berths, moorings, dry stack, hard stack / boats on trailer storage. Please indicate number of Boats - per above Up to 30 $490 Australian Shipyard $490 31 to 80 $560 81 to 130 $615 131 to 150 $725 151 to 250 $925 251 to 400 $1085 401 to 700 $1226 International Marina/Yacht Club/Shipyard (non voting rights) - $490 ;Additional Membership s, one company International Marina/Yacht Club/Shipyard - $250 each (non voting rights) Over 700 $1410 Service Provider: Number of Staff 1-3 staff $560 4 + staff $1085 Please Indicate type of service Boat Equipment Leisure Boat Repairs & Maintenance Marina Builder and Designers Education & Training Marina Manufacturers, Maintenance and Service Fuel System Software Consultant: Number of Staff 1-3 staff $560 4 + staff $1085 Associated Industry Bodies $490 Government/Councils $490 Multiple Marinas Joining Fee (1 st location) $1370 Surcharge Multiple Marinas (each subsequent locations) $275 CMM CMO CSM CMP $275 8 P a g e
PAYMENT METHOD Direct Deposit: Date Deposited (MIA Ltd. BSB 332 027. Account 552 615 097 Swift SGBLAU2S. Please put Name as Reference) Cheque Attached Credit Card: MasterCard Visa Card Number: / / / Expires../ CCV. A tax invoice will be forwarded with acceptance notification. Should your application be unsuccessful for any reason, the membership fee will be returned to you. Application for membership is subject to approval and acceptance by the MIA Board of Management. The Board reserves the right to request further information from all necessary sources in the consideration of the application. DECLARATIONS If accepted as a member of the Marina Industries Association Limited, I/we hereby agree to abide by the Constitution and Bylaws of the Marina Industries Association Ltd, and by any amendments made thereto. I/We also agree to support the aims and objectives of the Association and to abide by its Code of Ethics. I/We understand that the submission of my/our payment does not mean acceptance or any other entitlement of membership of the MIA and until a decision is relayed to me/us in writing, I/we are not entitled to use the Association logo or in any way indicate that I/we are a member of the Association. Print Name Signed Date Thank you. Please return this completed form and payment details to the MIA, by post, email, or fax. Address details are on page one of the Application Form. MIA OFFICE USE ONLY: We the undersigned, being financial members of the Marina Industries Association Limited, Hereby nominate the above mentioned for membership of the Marina Industries Association. Proposed by Organisation Signature Seconded by Signature Date Organisation Date 9 P a g e
Confirm the times and location of all courses at: www.marinas.net.au 2014 Education Course Timetable Date Program Location 16 April Webinar: Checking you re good to lift and lifting difficult boats 29 May Webinar: Solving Electrical Issues at your marina 6 May: 9am to 1pm Marina management software seminar Sydney 6 May: 2 to 5pm Certified Managers Meeting Sydney 10 May Marinas 101 Gold Coast 21-22 May Marina Study Tour Queensland 7-8 June Straddle Carrier Operations and Maintenance Perth 16-19 June Intermediate Marina Management Malaysia 21-22 June Straddle Carrier Operations and Maintenance Melbourne 26 June Webinar: How hydraulic boat trailers can increase your yard efficiency 8 9 July Marina Management Training course (Introductory level) Shenzhen 10 14 August Intermediate Marina Management Gold Coast 13 September Marina Attendant Sydney Northern Beaches 14 19 September Advanced Marina Management Sydney 10 P a g e
25 September Webinar: Marina dredging 29 30 September Straddle Carrier Operations and Maintenance Thailand 2 October Marina Investment Seminar Sydney 11 October Marinas 101 Sydney 13-14 October Marina Management Training Course (Introductory level) Sanya, Hainan, China 16 October Cyclone Management Shenzhen, China 26 October Marina Attendant Goolwa, SA 9-12 November Intermediate Marina Management Dubai 6 December Marina Attendant Sydney City 2015 Education Course Timetable Date Program Location 3-5 May 2015 Marine15 International Conference & Trade Exhibition Gold Coast 13-15 June Straddle Carrier Operations and Maintenance 27-28 June Straddle Carrier Operations and Maintenance Sydney Gold Coast 29 31 July Marina Study Tour Sydney 9-13 August Intermediate Marina Management Brisbane September Marina and Pedestal Manufacturers Seminar Sydney 11 P a g e
Career Pathways Marina Industry MIA Education and Training Programs CMO Certified Marina Operator Certification CMM Certified Marina Manager Certification CMP Certified Marina Professional Certification Advanced Marina Management Course (4.5 or 5.5 days) Completed IMM Course. CMO Stream CMM/CMP Stream 1 year s experience as a marina 3 years experience as a senior marina owner/operator or in a dockmaster manager working day-to-day onsite on a full position performing day-to-day onsite charge large marina of 100 or more berths. work at a marina on non-full charge Or 5 years in a leadership position in a facility marina affiliated company. 2 days of core units + 2.5 day of CMO units 2 days of core units + 3.5 days of CMM units Intermediate Marina Management (IMM) Course (4.5 days) 1 years experience as a marina manager or in a leadership position, 50+ berths. Or 3 years in a leadership position in a marina affiliated company. Marina Management National Statement of Attainment in Straddle Carrier Operations and Maintenance (2 days) People currently employed in a boatyard or marine service centre, or with potential to fill such a role. Straddle Carrier/ Travel Lift Operators The GMI Logo indicates internationally recognised qualifications and Certifications Certificate IV in Marina Operations (18 months) (to be finalised) Nationally accredited training package undertaken under a trainee contract at student s workplace. Marina and Boatyard workers Marinas 101 Course Marina Fundamentals (1 day) Marina Receptionist, Administrators, Dockmasters, and Operators www.marinas.net.au education@marinas.net.au Marina Attendants (1 day, 15+ years of Age) 12 P a g e