THE GERMAN TRAVEL MARKET. Figures and facts 2017

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THE GERMAN TRAVEL MARKET Figures and facts 2017 with the collaboration of

Table of Contents Tourism as an economic factor 3 Structure of the German tourism market 4 Development of turn over (online/offline) for holidays and private trips 5 Perfectly cared for tour operator market grows 6 The largest tour operators in Germany 7 It does not work without a travel agency 8 How many high-street travel agencies exist in Germany? 9 What is the breakdown of sales revenues of the travel agencies? 9 Travel world champion on the move 10 Where do the Germans spend their holiday? 11 The 10 most popular foreign holiday destinations of the Germans 12 What are the most popular means of transport for tourists? 13 Travel income and travel expenditure 14 Expenditure of the Germans on their trips abroad 15 Income of Germany from international travel 15 Average travel duration in 2017 16 What is the average duration of a holiday trip? 17 Booming market cruises: an increasing number of passengers on rivers and seas 18 The cruise market in Germany 19 2

Tourism as an economic factor The tourism industry is one of the growth industries of the German economy. It secures and creates jobs and ensures comprehensive additional investments. The gross value added of the tourism industry amounts to more than EUR 105 billion according to the study Tourism as an economic factor. Taking into account indirect and induced effects, the total gross value added which can be allocated to tourism amounts to EUR 231.5 billion. The tourism industry secures 2.9 million jobs in Germany. The total consumption expenditure of tourists in Germany amounted to EUR 287.2 billion in 2015, including EUR 224.6 billion which were spent by German tourists alone.* The Germans ranked in 2017 again amongst the largest net foreign exchange earners in the international travel industry. The travel expenditure outside Germany corresponds to 4.2% of the total private consumption of federal citizens (2016: 4.3%). Definition of gross value added Gross value added specifies the total value of all goods and services produced, minus so-called advance contributions. This includes all goods and services which are processed or consumed during production. Indirect effects cover the gross value added of the providers of advance contributions. Induced effects are generated by the spending of additional income, which results from direct and indirect effects. Sources: German Institute for Economic Research, Federal Statistical Office, own calculations; *latest data available. 3

Structure of the German tourism market Product portals/ other EUR 7.2 billion 11.1% Service providers EUR 23.8 billion 36.8% Tour operators EUR 33.7 billion 52.1% Product portals/ other EUR 7.2 billion 11.1% Service providers EUR 23.8 billion 36.8% Travel agencies/other EUR 1.7 billion 2.6% non-commercial/ other EUR 1.2 billion 1.9% Product portals EUR 4.3 billion 6.6% Service providers online EUR 10.8 billion 16.7% Travel agencies/ Intermediation of tour operator products EUR 16,8 billion 26.0% Service providers offline EUR 13.0 billion 20.1% Tour operators EUR 33.7 billion 52.1% Tour operators offline/direct distribution EUR 6.1 billion 9.3% Online travel agencies EUR 4.9 billion 7.5% Tour operators portals online/direct distribution EUR 5.9 billion 9.2% 1) Service providers = airlines, railways, car rental companies, hotels, long-haul bus companies, event organizers etc. 2) Product portals = websites offering only mono products (hotel, airline, car rental portals) 3) Online travel agencies = websites offering tour operator services 4 Booked services for holiday and private travel with at least one overnight stay before departure Source: GfK Mobility

Development of turn over (online/ offline) for holidays and private trips Tour operators portals online/direct distribution EUR 5.9 billion 9.2% Tour operators offline/direct distribution EUR 6.1 billion 9.3% Online travel agencies 1) EUR 4.9 billion 7.5% Online trips total EUR 25.9 billion 40% Offline trips total EUR 338.8 billion 60% Product portals EUR 4.3 billion 6.6% Service providers online 3) EUR 10.8 billion 16.7% Travel agencies/ Intermediation of tour operator products EUR 16.8 billion 26.0% non-commercial/other EUR 1.2 billion 1.9% Service providers offline 3) EUR 13.0 billion 20.1% Travel agencies/other EUR 1.7 billion 2.6% 1) Product portals = websites offering only mono products (car rental, car and rental portals) - provisional values 2) Online Travel Agencies = Websites on which travel promotions advertise - preliminary values 3) Service providers = airlines, railways, hotel and car rental companies, long-haul bus companies, event organizers etc. Booked services for holiday and private travel with at least one overnight stay before departure Quelle: GfK Mobility 5

Perfectly cared for tour operator market grows Have a good trip! 31.2 BILLION 33.7 BILLION TOTAL SALES REVENUES IN 2017 TOTAL SALES REVENUES IN 2016 6 Booked services for holiday and private travel with at least one overnight stay before departure Source: GfK Mobility

The largest tour operators in Germany Sales revenues in EUR million (participants in thousands in 2017) TUI* 6,600 (7,300) Thomas Cook** DER Touristik 3,820 (6,800) 3,470 (6,300) FTI*** Aida Cruises*** Alltours*** Schauinsland Reisen*** 2,550 (4,250) 1,700 (1,042) 1,390 (1,660) 1,180 (1,430) Market shares of tour operators TUI* Thomas Cook** 9.9% DER Touristik 9.0% FTI*** 6.6% Aida Cruises*** 4.4% Alltours*** 3.6% Schauinsland Reisen*** 3.1% Sonstige 17.2% 46.2% Referred to total sales revenues of EUR 38.4 billion of the German tour operators in 2017 Sources including graphics page 6: own calculations, FVW analyst 2017 *including TUI Cruises + HLKF; ** including Condor Flight-only and source market Austria; *** including source markets Austria and Switzerland 7

It does not work without a travel agency Sales development year-on-year (Holidays and business trips) EUR 25.2 billion EUR 26.4 billion 2016 2017 8

How many high-street travel agencies exist in Germany? 11,422 11,116 2016 2017 What is the breakdown of sales revenues of the travel agencies? Consolidated sales revenues of all travel agencies in EUR billion 2017 Total sales revenues 26.4 Including Private trips 18.5 Including Business travel 7.9 Sources including graphics page 8: DRV distribution database 9

Travel world champion on the move 69.6 MILLION LONG HOLIDAY TRIPS OF THE GERMANS 72% of these outside Germany 10

Where do the Germans spend their holiday? Number of holiday trips from 5 days onwards in 2017 Gesamt 69.6 million trips Including Germany: 27.6% Including Abroad: 72.4% Mediterranean (regions directly bordering on the Mediterranean) 36.9% Western Europe (GB, IRL, F, NL, CH, A) 12.4% Eastern Europe (H, CZ, PL, RUS etc.) 7.7% Scandinavia (DK, N, S, FIN) 3.5% Long-distance journeys 8.4% Source including graphics on page 10: RA Reiseanalyse 2018. Please note: selection based on destinations, do not add up to 100% 11

The 10 most popular foreign holiday destinations of the Germans Shares in all holiday trips from 5 days onwards in 2017 Spain 13.1% Italy 8.3% Turkey 5.7% Austria 5.0% Greece 3.9% Croatia 3.3% Poland 2.8% France 2.7% The Netherlands 2.2% Portugal 1.8% 12 Source: RA Reiseanalyse 2017. Please note: selection based on destinations, do not add up to 100%

What are the most popular means of transport for tourists? Holiday trips from 5 days onwards, in % 2017 46 40 7 5 2016 47 39 6 5 2010 52 34 6 6 2005 53 32 7 6 2000 55 30 7 6 Car Plane Bus Train Difference compared to 100%: other means of transportation such as cruises Source: RA Reiseanalyse 2018 13

Travel income and travel expenditure Income Expenditure EUR 34.9billion The world loves Germany EUR 73.6billion The Germans love the world 14

Expenditure of the Germans on their trips abroad Expenditure in EUR billion 2017 2016 2015 69.9 73.6** 73.3 2010 2005 58.9 58.4 Income of Germany from international travel Income in EUR billion 2017 2016 2015 33.8 33.2 34.9** 2010 23.5 2005 23.5 Source including graphics on page 14: : *including all expenses abroad; **Own projection based on Deutsche Bundesbank 15

Average travel duration in 2017 13.1 D 16

What is the average duration of a holiday trip? Duration of stay in days 2017 13.1 days 2016 13.2 days 2010 13.2 days 2008 13.4 days 1998 15.1 days 1983 17.4 days Source including graphics on page 16: RA Reiseanalyse 2018 17

Booming market cruises: an increasing number of passengers on rivers and seas 2.7 million in 2017 1.7 million in 2010 965,000 in 2005 567,000 in 2000 309,000 18 in 1995

The cruise market in Germany The most popular destinations n Ocean Cruises Mediterranean region, Northern and Western Europe (including Baltic Sea) n River Cruises Rhine, Danube Ocean cruises 2016 2017 Number of passengers 2,018,142 2,188,473 Average travel duration 8.9 nights 8.9 nights River cruises 2016 2017 Sales revenues EUR 449 million* EUR 501 million* Number of passengers 435,586 470,398 Average travel price EUR 1,030* EUR 1,065* Average travel duration 6.9 nights 6.8 nights Sources including graphics on page 20: DRV cruise market study (various years); ocean cruise numbers CLIA Germany, river cruise numbers IG River Cruise *Sales revenues without travel to departure port: ticket income from/to harbour. 19

German Travel Association The voice of the travel industry As a top-level association, DRV represents the travel industry in Germany. As a leading lobby we safeguard, more particularly, the interests of tour operators and travel agents. DRV is supported by a significant economic strength: our Members represent the largest part of the turnover on the tour operator and travel agent market. Several thousand member companies, including many tourism service providers, turn DRV into a strong community which pools many different interests driven by the idea "The voice of the travel industry." President Managing Director Head of Communications Spokespeople Norbert Fiebig Dirk Inger Torsten Schäfer Dr. Ellen Madeker / Kerstin Heinen Email presse@drv.de Homepage www.drv.de/pressecenter Facebook www.facebook.com/drv.de Berlin, March 2018 pantamedia communications GmbH Berlin Deutscher Reiseverband German Travel Association Schicklerstrasse 5 7, 10179 Berlin Germany P +49 3028406-0