Do Not Reproduce. Airlines (U.S. Based) Continental continental.com. AmericaWest same # americawest.

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Airlines (U.S. Based) Name Aloha 800.367.5250 same # alohaairlines.com Domestic # International # Web site American 800.433.7300 same # aa.com AmericaWest 800.235.9292 same # americawest.com Continental 800.525.0280 800.231.0856 continental.com Delta 800.221.1212 800.241.4141 delta.com JetBlue 800.538.2583 - jetblue.com Northwest 800.225.2525 800.447.4747 nwa.com Southwest 800.435.9792 - southwest.com Spirit 800.772.7117 - spiritair.com United 800.864.8331 800.538.2929 ual.com US Airways 800.428.4322 800.622.1015 usair.com 2

Hotels / Motels Name Phone # Web site Club # Best Western 800.780.7234 bestwestern.com Courtyard 800.321.2211 courtyard.com Days Inn 800.325.2525 daysinn.com Doubletree 800.528.0444 doubletree.com Embassy Suites 800.362.2779 embassysuites.com Fairfield Inn 800.228.2800 fairfield.com Fairmont 800.441.1414 fairmont.com Four Seasons 800.332.3442 fourseasons.com Hampton Inn 800.426.7866 hampton-inn.com Hilton 800.445.8667 hilton.com Holiday Inn 800.465.4329 holiday-inn.com 3

Hotels / Motels, cont. Name Phone # Web site Club # Howard Johnson 800.654.2000 hojo.com Hyatt 800.233.1234 hyatt.com LaQuinta 800.531.5900 laquinta.com Le Meridien 800.543.4300 lemeridien.com Marriott 800.228.9290 marriott.com Motel 6 800.4motel6 motel6.com Omni 800.843.6664 omnihotels.com Radisson 800.333.3333 radisson.com Ramada 800.228.2828 ramada.com Red Lion 800.733.5466 the-redlion.com Red Roof 800.843.7663 redroof.com 4

Hotels / Motels, cont. Name Phone # Web site Club # Residence Inn 800.331.3131 residenceinn.com Ritz Carlton 800.241.3333 ritzcarlton.com Sheraton 800.325.3535 sheraton.com Signature 800.822.5252 signature-inns.com Super8 800.848.8888 super8.com Travel Lodge 800.255.3050 travellodge.com Westin 888.625.5144 westin.com Wyndham 800.822.4200 wyndham.com Choice Hotels 877.424.6423 choice.com (Comfort Quality MainStay Econo Lodge Rodeway Clarion) 5

Car Rental Name Phone # Web site Club # Alamo 800.462.5266 alamo.com Avis 800.230.4898 avis.com Budget 800.527.0700 budgetrentacar.com Dollar 800.800.3665 dollar.com Enterprise 800.736.8222 enterprise.com Hertz 800.654.3131 hertz.com National 800.227.7368 nationalcar.com Payless 800.237.2804 paylesscar.com Thrifty 800.847.4389 thrifty.com Auto Europe 888.223.5555 autoeurope.com 6

7 Travel Web sites Name Web site Phone # Orbitz orbitz.com 888.656.4546 Travelocity travelocity.com 888.709.5983 Expedia expedia.com 800.397.3342 Cheap Tickets cheaptickets.com 888.922.8849 All Hotels all-hotels.com - Low Fares lowestfare.com - Hotels hotels.com 800.219.4606 Cheapfares cheapfares.com -

Credit Cards (Lost/Stolen) Name Domestic # Web site American Express 800.441.0519 americanexpress.com DinersClub 800.234.6377 dinersclubus.com Discover 800.347.2683 discovercard.com Visa Mastercard Traveler s Checks (Lost/Stolen) 8 Name Domestic # Web site American Express 800.221.7282 americanexpress.com Mastercard 800.223.9920 mastercard.com Visa 800.227.6811 visa.com

Central 3:00 US Time Zones Pacific 1:00 Mountain 2:00 Eastern 4:00 9

Traveler s First-Aid Kit Rubbing alcohol or alcohol wipes Antibacterial cream or spray Bandages and gauze pads Elastic bandages Mild pain reliever (e.g., acetaminophen, ibuprofen). Before your trip, ask your doctor what you should take. 10 Antacids Cough and cold remedies Diarrhea medication Broad-spectrum antibiotic (requires a doctor s prescription)

Travel Tips Leave your trip s itinerary with someone. Do not look like a tourist. Wear plain clothes and little, if any, jewelry. Walk at night with others and in well-lit, safe areas. Ask hotel staff for advice. Take healthy snacks or buy them at a nearby grocery. Use the hotel stairs as a stair stepper. Stretch using a bath towel or exercise with a jump rope. 11

Reducing Travel Stress Prepare for your trip well in advance. Make a list of things to do each day. Finish packing your bags at least one full day before you leave. Devote the remaining time to getting organized, i.e. plants watered. Allow plenty of time to reach your destination or flight. Don t over-schedule activities. Sleep enough, exercise, and don t overeat. Schedule your return so you have a day to decompress. 12

Hotel Safety When you enter your room, prop the door open, turn on the lights, and check all areas before you close the door. Make sure that windows and connecting doors are locked. Avoid first floor rooms and those with doors facing outside. Lock your door using the safety chain. When you are not in your room, turn the TV on and hang the Do Not Disturb sign. Study the emergency exit map to prepare for an escape. 13

14 Jet Lag Three nights before you leave, change your bedtime. If traveling to a different time zone and going east, go to bed 1 hour earlier for each time zone you cross; if you re traveling west, go to bed one hour later for each time zone you cross. Once on the plane, change your watch to match the time where you are going. Act according to that time. For example, if it is time to sleep in the place you are going, try to sleep on the plane. If it is daytime, do activities that keep you awake.

Ask your doctor about using melatonin, an OTC product that may help reset your natural awake/sleep cycle. Also ask about taking vitamin B 12 and vitamin C supplements. During the flight, avoid sleeping pills, alcohol, and caffeine. Drink plenty of fluids to avoid dehydration. If you arrive at your destination during the day, plan to spend some time outdoors. Try to expose yourself to as many hours of daylight as the number of time zones you crossed. Don t go to bed until evening. 15

Note: Consult your physician if you have an acute ear infection, a severe head cold, or sinusitis before flying. Swallow frequently, yawn, or gently blow through your nose while pinching the nostrils shut to equalize pressure within your ears. (Don t do this if you have a head cold as it will promote an ear infection.) 16 In-Flight Ear Pops If you have a mild head cold, use a nasal spray to keep the nasal passages open. You can also take a decongestant if okay with your doctor.

Infants and Young Children Have your infant suck on a pacifier or bottle during the takeoff and landing. (Nursing a baby also helps.) Ask your doctor about giving children a mild decongestant and antihistamine 1 hour before takeoff and 1 hour before landing. 17

18 Fitness in Flight Tense your feet for 5 seconds, then relax them. Repeat with each muscle group, including your calves, thighs, buttocks, shoulders, neck, forearms, and hands. Drop your head forward. Then slowly move it to your right and continue rotating your head to the back, to the left, and to the front again. Repeat four times. Then reverse direction and repeat five times. Raise both shoulders, then move them back, down, and forward in a circular motion.

Reaching toward the ceiling, stretch your right arm. Then repeat with your left arm. To promote leg circulation Flex and extend your feet, pointing your toes up and down. Try to get up and walk at least once every 2 hours, if possible. You should also make an effort to breathe slowly and deeply. Aircraft air is lower in oxygen than outdoor air. Deep breathing helps you to get enough oxygen into your blood and avoid fatigue or sluggishness. 19

20 Preventing Motion Sickness Aboard a ship Spend as much time as you can on deck in the fresh air. If you re going to be spending nights on a boat, try to get a cabin near the middle and close to the waterline where there s less pitching and rolling. On a plane Request a seat over the wings. Avoid sitting in the tail section as it s the bumpiest. Open the overhead vents and direct air at your face.

On a train or car Fix your gaze on the scenery straight ahead, not to the side. Sit by an open window for fresh air unless in a polluted area. If you re traveling by car, offer to drive. The driver doesn t usually get motion sickness. Other Tips Get plenty of rest before setting out. Fatigue makes you more vulnerable to motion sickness. Avoid drinking alcohol before or during travel and don t overindulge the night before. 21

Take an OTC medication (i.e., Dramamine ) 30 minutes before travel begins. If OTC products don t bring relief, ask your doctor about a prescription medication with scopolamine (a patch). Don t read while traveling and don t try to focus on any other stationary object. Aboard a ship, lie down on your back and close your eyes. If any of your traveling companions get motion sickness, move away, otherwise you may get sick. 22

Tipping Table Amt. 15% 20% Amt. 15% 20% Amt. 15% 20% $2.00.30.40 $40.00 6.00 8.00 $78.00 11.70 15.60 4..60.80 42. 6.30 8.40 80. 12.00 16.00 6..90 1.20 44. 6.60 8.80 82. 12.30 16.40 8. 1.20 1.60 46. 6.90 9.20 84. 12.60 16.80 10. 1.50 2.00 48. 7.20 9.60 86. 12.90 17.20 12. 1.80 2.40 50. 7.50 10.00 88. 13.20 17.60 14. 2.10 2.80 52. 7.80 10.40 90. 13.50 18.00 16. 2.40 3.20 54. 8.10 10.80 92. 13.80 18.40 18. 2.70 3.60 56. 8.40 11.20 94. 14.10 18.80 Do 20. Not 3.00 4.00 58. Reproduce 8.70 11.60 96. 14.40 19.20 22. 3.30 4.40 60. 9.00 12.00 98. 14.70 19.60 24. 3.60 4.80 62. 9.30 12.40 100. 15.00 20.00 26. 3.90 5.20 64. 9.60 12.80 102. 15.30 20.40 28. 4.20 5.60 66. 9.90 13.20 104. 15.60 15.80 30. 4.50 6.00 68. 10.20 13.60 106. 15.90 21.20 32. 4.80 6.40 70. 10.50 14.00 108. 16.20 21.60 34. 5.10 6.80 72. 10.80 14.40 110. 16.50 22.00 36. 5.40 7.20 74. 11.10 14.80 112. 16.80 22.40 38. 5.70 7.60 76. 11.40 15.20 114. 17.10 22.80 23