WHY INVEST IN PULLMAN Pullman Kuala Lumpur City Center, Malaysia Abaca Corporate / Aaron Joel Santos
Pullman Bangkok King Power Michael Spencer IN-STYLE UPPER UPSCALE HOTELS OUR WORLD IS YOUR PLAYGROUND Hotels and resorts in tune with today s mobile world, connecting performance with enjoyment, always in tempo, definitely in style. COSMOPOLITAN IN-STYLE AMBITIOUS INPIRED 2
Pipeline as of end June Other figures as of end 2016 Pullman London St Pancras - UK Abaca Corporate/Jacques-Yves Gucia ACCORHOTELS NEW GENERATION OF UPPER UPSCALE HOTELS DYNAMIC DEVELOPMENT 53 hotels and 14,500+ rooms in the pipeline VERY SATISFIED GUESTS 90% of Pullman customers are either satisfied or very satisfied by their stay experience CONNECTIVITY & BUSINESS 55% Business Guests 3
Network & Pipeline as of end June A DYNAMIC DEVELOPMENT A NETWORK OF 117 HOTELS, 126 HOTELS BY END OF NETWORK VS PIPELINE 34,917 rooms 14,736 rooms 100% 6% AMERICAS 7 hotels 2,211 rooms 24% EUROPE 31 hotels 8,353 rooms Pipeline +639 rooms Pullman Paris Tour Eiffel France Abaca Corporate/Boris Zuliani 58% Geographical split ASPAC 67 hotels 20,357 rooms Pipeline +12,703 rooms 12% MIDDLE-EAST & AFRICA 12 hotels 3,996 rooms Pipeline: +1,394 rooms Pullman Miami Airport - USA Abaca Corporate/Bob Coscarelli Pullman Dubai Creek City Centre - UAE Victor Romero Pullman Beijing South - CHINA Jack Burlot OPERATING MODE MANAGEMENT CONTRACT 68% FRANCHISE CONTRACT 18% 4
Key upcoming openings, from June to December 2020 UPCOMING OPENINGS EUROPE Georgia, Pullman Tbilissi, 228 rooms ASPAC China, Pullman Beijing Luneng, 270 rooms China, Pullman Shanghai Qingpu Excellence, 292 rooms Japan, Pullman Tokyo Tamachi, 143 rooms New Zealand, Pullman Auckland Airport, 250 rooms MIDDLE-EAST - AFRICA Iran, Pullman Tehran Vanak Square, 400 rooms Kenya, Pullman Nairobi, 340 rooms Qatar, Pullman Doha Bridge Towers, 468 rooms United Arab Emirates, Pullman Sharjah Canal, 186 rooms 5
Abaca Corporate / Boris Zuliani FLAGSHIPS PARIS TOUR EIFFEL France 6
Abaca Corporate / Jacques-Yves Gucia FLAGSHIPS LONDON ST PANCRAS United Kingdom 7
Carlos Piratinninga FLAGSHIPS SAO PAULO IBIRAPUERA Brazil 8
Michael Su FLAGSHIPS The Park Lane Hong Kong, Hong-Kong 9
Geoff Lung FLAGSHIPS PHUKET ARCADIA Thailand PARIS TOUR EIFFEL France 10
Ant Clausen Aleksandrs Kendenkovs Ian Fraser Gibb Meizi Hu LATEST OPENINGS PHUKET PANWA BEACH RESORT Thailand SYDNEY AIRPORT Australia LIVERPOOL United Kingdom RIGA OLD TOWN Latvia 11
Pullman Saigon Centre - Hô Chi Minh Ville - Vietnam Nguyen Hai Dong THE «WELCOMER» SERVICE Pullman has created a dedicated profession for guests, the Welcomer accompanies guest from their arrival to their departure and anticipates their needs. 12
Pullman London St Pancras UK Abaca Corporate/Jacques-Yves Gucia BUSINESS PLAYGROUND Pullman Connectivity - In partnership with Microsoft, Pullman offers the latest design and technologic equipment, available from the lobby to the swimming pool. 13
Discover The Junction, the new lobby by Pullman where barista meets pop-up bar. As a definitive reference point for global nomads, The Junction offers the perfect blend of business and pleasure with its 3 zones: Welcome area, cosmopolitan hub, and rotative food and beverage offers for sit-in and take away. A PLACE TO MEET ALWAYS ON THE MOVE Pullman Bangkok King Power is proud to be the first in the world to feature The Junction, the new lobby by Pullman. 14 Pullman King Power, Bangkok, Thailand Michael Spencer THE JUNCTION AT PULLMAN
Pullman Sao Paulo Vila Olimpia BRAZIL Tadeu Brunelli ARTIST PLAYGROUND Each hotel builds an art collection around emerging and established living artists who bring a fresh perspective to cultural identity and its roots in the modern world. Artnight is one of Pullman artistic rendez-vous with live representation, exhibitions and VIP event. 15
Pullman Quay Grand Sydney Harbour AUSTRALIA Abaca Corporate/Jacques-Yves Gucia ENERGY, BALANCE, CONVIVIALITY PULLMAN FIT: a sleek and elegant space with the latest training equipment, swimming pools, sauna, etc. 24/7 PULLMAN SPA: a space dedicated to pleasure and offers well-being treatments, massages and beauty care. 16
Pullman Hanoi- Vietnam Abaca Corporate/Boris Zuliani PULLMAN KEY COMMUNICATION FACTS PULLMAN MAGAZINE 1 EDITION EACH YEAR 100,000 COPIES OUR WORLD IS YOUR PLAYGROUND TV, PRINT & DIGITAL CAMPAIGN GLOBAL MEDIA BUDGET 2015-2016: 1,5M 17
Net figures as of end 2016 ACCORHOTELS DISTRIBUTION SOLUTIONS 64% ACCORHOTELS CENTRAL RESERVATION SYSTEM CONTRIBUTION RATE (GLOBAL ROOM REVENUE THROUGH ACCORHOTELS CENTRAL RESERVATION SYSTEM ON AVERAGE) CALL CENTERS, INTRA HOTEL & CLUSTER SERVICES FOCUS WEB DIRECT PULLMANHOTELS.COM + ACCORHOTELS.COM + MOBILE WEBSITES ACCORHOTELS WEB WEBSITE, MOBILE SITES & APP 18% 35% DIRECT SALES 649,000 96M +77% PULLMAN ROOM NIGHTS PULLMAN ROOM REVENUE MOBILE GROWTH (PULLMAN ROOM REVENUE) 64% ACCORHOTELS CENTRAL RESERVATION SYSTEM 17% 22% 7% 36% HOTEL PMS WEB PARTNERS (OTAS) 29% INDIRECT SALES GDS/IDS 18
South America 11% North America 6% Africa 2% Asia 18% Pacific 9% Middle East 3% MORE THAN 32 MILLION MEMBERS WITH 20,000 NEW MEMBERS EVERY DAY 19 596 LE CLUB ACCORHOTELS MEMBERS REPRESENT LE CLUB ACCORHOTELS MEMBERS STAY AT PULLMAN IS PULLMAN AVERAGE REVENUE BY LE CLUB ACCORHOTELS MEMBERS 26% 2 TIMES OF PULLMAN GLOBAL REVENUE MORE OFTEN THAN NONMEMBER CUSTOMERS. Rest of Europe 20% Germany 6% France 13% UK & Irlande 12% LE CLUB ACCORHOTELS IS AN INTERNATIONAL PROGRAM CARD MEMBER S COUNTRY OF RESIDENCE As of end 2016 - Pullman Aachen Quellenhof GERMANY Abaca Corporate/Uwe Noelke A GLOBAL & MULTIBRAND LOYALTY PROGRAM
As of end 2016 - STR or Hospitality On source: only subsidiary or managed hotel RGI versus its competitive set *Figure as of end 2015 PULLMAN PERFORMANCE REVPAR INDEX, AS OF END 2016 LONDON 1 Pullman Hotel RevPAR INDEX = 143 MIAMI 1 Pullman Hotel RevPAR INDEX* = 108 PARIS 2 Pullman Hotels with RevPAR INDEX = 95 to 108 MADRID & BARCELONE 2 Pullman Hotels with RevPAR INDEX = 104 to 112 DUBAI 2 Pullman Hotels with RevPAR INDEX = 99 to 103 SHANGHAI & BEIJING 3 Pullman Hotels RevPAR INDEX = 95 to 138 SYDNEY 3 Pullman Hotels RevPAR INDEX = 107 to 126 20
Pullman Bangkok King Power, Thailand Michael Su