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Central Florida Hotel & Lodging Association 6675 Westwood Boulevard, Suite 210 Orlando, FL 32821 (407) 313-5000 FAX (407) 313-5050 WEB: www.cfhla.org Board of Directors Stephanie Banks DoubleTree by Hilton Orlando Downtown Lana Burke Homewood Suites Orlando Convention Center Ross Burke Blue Heron Beach Resort Charles Fisher Four Seasons Resort Orlando at Walt Disney World Resort Marylouise Fitzgibbon Disney s Grand Floridian Resort & Spa DeAngelo Hammond Hampton Inn Orlando International Dr./Convention Center Jorg Heyer Sheraton Vistana Villages Carlton Hudson Hard Rock Hotel at Universal Orlando Resort Jay Hunt Massey Services, Inc. Johann Krieger Gaylord Palms Resort & Convention Center Anthony Lazzara Crowne Plaza Orlando Universal Craig Leicester Aloft Orlando Downtown Jay Leonard Wyndham Lake Buena Vista Resort John McCracken Marriott Village Orlando Bruce McDonald Hyatt Regency Orlando International Airport Jon McGavin Ritz-Carlton Orlando, Grande Lakes Ron Nagy Bohemian Hotel Celebration Rod O Connor Avanti Resort Orlando Keith Odza Wyndham Vacation Rentals Thomas Petrillo JW Marriott Orlando Grande Lakes Mark Politte DoubleTree by Hilton at the entrance for Universal Orlando Frank Quallen Renaissance Orlando Airport Hotel Louis Robbins Key Performance Hospitality Management Ralph Scatena Orlando World Center Marriott Cheryl Seckman Courtyard by Marriott Orlando Downtown Bruce Skwarlo Orlando Marriott Lake Mary Cindy Staley Sheraton Lake Buena Vista Resort Robert Stanfield Omni Orlando Resort at ChampionsGate Jeff Swirsky Holiday Inn Resort Lake Buena Vista Bill Thompson Disney s Saratoga Springs Resort & Spa Cindy Traenkner Domino s Glen Vlasic Sheraton Vistana Resort Bob Walsh Renaissance Orlando at SeaWorld Duane Winjum SpringHill Suites Orlando at Flamingo Crossing Brian Wong Celebration Suites President / CEO Richard J. Maladecki, CAE November 8, 2017 Dear CFHLA Member, FOR 2018 CFHLA MEMBERS ONLY For your information, CFHLA is preparing for the Golden Pineapple Awards Dinner. This program invites Member Lodging establishments to nominate deserving Front Line / Hourly / Non- Supervisory / Non-Management employees for Central Florida recognition. Please consider nominating your deserving employees for these prestigious awards. This year CFHLA will maintain the program as a special reception and dinner. Attached is the nomination form for all thirteen categories: Back Office (Accounting, Administrative, IT, HR) Front Office (PBX, Reservations, etc.) Bell Person / Concierge Housekeeping Community Service Laundry Convention Center / Banquet Recreational (Pool/Spa/Golf/Kids Activities) Culinary Security / Loss Prevention Engineering Steward / Dishwasher Food & Beverage Service Each honoree will receive a gift basket and a commemorative plaque. In addition, every nominee will be given a special certificate of achievement and will be recognized during the program. For your information, each of the thirteen honorees will be certified as a Certified Guest Service Professional (CGSP) by the American Hotel & Lodging Educational Institute. NOMINATION GUIDELINES Each property may submit ONLY ONE nomination FOR EACH CATEGORY. An employee may be nominated for the Community Service category for their contributions outside of the workplace IN ADDITION to another category for their actual employment achievements. All nominees must be Front Line / Hourly / Non-Supervisory / Non-Management employees. A digital headshot must be submitted with the nomination form or it will not be accepted. o Please forward via e-mail to Paula Fiuza at frontdesk@cfhla.org. o Headshot must be in high-resolution, JPEG format, with a plain background. o Headshots will be utilized to recognize all nominees on the night of the activity. Deadline for submissions is Friday, December 15, 2017. Please invite your nominee(s) to save the date for the dinner tentatively scheduled for Wednesday, January 24 or Wednesday, January 31. Sincerely, Richard J. Maladecki, CAE President / CEO 2017 Executive Committee Chairperson, Dave Bartek, Loews Hotels at Universal Orlando 1st Vice Chairperson, Fred Sawyers, Walt Disney World Swan and Dolphin Resort 2nd Vice Chairperson, Brian Comes, Hyatt Regency Orlando Secretary, Keith Wolling Treasurer, Jesse Martinez, The Alfond Inn at Rollins Assistant Treasurer, Sonja Giselbrecht, Sheraton Suites Orlando Airport Historian, Peter Kacheris, Hilton Orlando Bonnet Creek / Waldorf Astoria Orlando Immediate Past Chairperson, Gerald Urquiola, Caribe Royale Orlando `

Please complete this form and "Save As" a new file for each nominee. CENTRAL FLORIDA HOTEL & LODGING ASSOCIATION 2017 GOLDEN PINEAPPLE AWARDS NOMINATION FORM Each nomination is for the Outstanding Employee of the Year in one of the following categories: * Nominations MUST be typed and all fields must be completed * * Each individual may only be nominated for ONE category per entry form * * PLEASE LIMIT ANY ADDITIONAL ATTACHMENTS TO ONE TYPED PAGE * * Only Front Line / Hourly / Non-Supervisory / Non-Management employees may be nominated * Back Office (Accounting, Administrative, IT, HR) Bell Person/Concierge Community Service (See Page 2 #5) Convention Center / Banquet Culinary Engineering Food & Beverage Service Front Office (PBX, Reservations, etc.) Housekeeping Laundry Recreational (Pool/Spa/Golf/Kids Activities) Security / Loss Prevention Steward / Dishwasher Each of the thirteen honorees will be certified as a Certified Guest Service Professional (CGSP) by the American Hotel & Lodging Educational Institute. PLEASE TYPE Nominee s Name: Nominee s Name Phonetic Spelling: Nominee s Position: Start Date at Property: Years in Industry: Length of Service in Job Category: Property Name: Address (include zip code): Telephone Number: Submitted by: Title: E-mail of Person Submitting Application: * Please complete the second page (supporting document) and submit both, along with headshot (JPEG format), to Paula Fiuza at frontdesk@cfhla.org * ALL NOMINATIONS ARE DUE BY FRIDAY, DECEMBER 15TH (NOMINATION FORM PAGE 1 OF 4)

CENTRAL FLORIDA HOTEL & LODGING ASSOCIATION 2017 GOLDEN PINEAPPLE AWARDS NOMINATION FORM SUPPORTING DOCUMENT (Please limit to 250 words per comment, and additional attachments to one typed page) 1. Provide a brief summary of Nominee s professional experience: 2. Highlights of job performance: (NOMINATION FORM PAGE 2 OF 4)

3. Hotel commitments beyond job duties: 4. Awards or recognition received: (NOMINATION FORM PAGE 3 OF 4)

5. Personal Accomplishments (Please include community service ONLY if nominating for that award category): 6. General Comments: (NOMINATION FORM PAGE 4 OF 4)