GALILEO. Guide for Booking and Ticketing H1-Air Partners. 1. Booking and Ticketing 1/5. General timetable search:

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1/5 General timetable search: Availability search for a special date: Fare display for H1 fare offerings for this market: >TT15JULGRURAO 15JUL16-11AUG16 MTWTFSS SAO PAULO /RIBEIRAO PRE 1234567 GRU RAO 0800 0904 @H12680 ATR.2.4.67 GRU RAO 0900 1000 JJ3394 319*C 1234567 GRU RAO 1230 1332 @H12672 ATR 1.3.56. GRU RAO 1605 1700 JJ3492 319*C 1234567 GRU RAO 1750 1850 @H12673 ATR 1234567 GRU RAO 2210 2320 @H12670 ATR 25JUL 123456. CGH RAO 0635 0733 JJ3270 319*C 17JUL 24JUL 1234.6. CGH RAO 0635 0733 JJ3270 319*C 16JUL 123456. CGH RAO 0635 0733 JJ3270 319*C 123456. CGH RAO 0705 0805 G31576 73G B 123456. VCP RAO 0816 0917 AD4300 AT7 B...6. VCP RAO 1120 1215 AD6946 E95 B 12345.. VCP RAO 1120 1220 AD4302 AT7 B 18JUL 1234567 CGH RAO 1205 1300 JJ3274 320*C 20JUL 1234567 CGH RAO 1205 1300 JJ3274 320*C 12345.7 VCP RAO 1332 1435 AD4304 AT7 B...6. VCP RAO 1420 1520 AD4354 AT7 B 12345.7 CGH RAO 1750 1858 G31578 738 B 12345.7 VCP RAO 1815 1915 AD4306 AT7 B...6. VCP RAO 1918 2024 AD4380 E95 B 12345.7 CGH RAO 1920 2027 JJ3276 320*C 12345.7 VCP RAO 2004 2105 AD2422 AT7 B...7 CGH RAO 2100 2200 JJ3314 320*C 1234... CGH RAO 2225 2327 JJ3300 319*C...5.. CGH RAO 2225 2327 JJ3300 320*C 12345.7 VCP RAO 2234 2330 AD4308 E95 B END OF DISPLAY >A15JULGRUARO/H1 /CARRIER DISPLAY* SU 15JUL SAO/RAO H1 1 GRU RAO 0800 0904 @H12680 Y4 ATR E 2 GRU RAO 1230 1332 @H12672 Y4 ATR E 3 GRU RAO 1750 1850 @H12673 Y4 ATR E 4 GRU GIG 1935 2026 JJ3668 Y9 B9 E9 U9 S9 M9 H9 K9 G9 Q9#319C*E 5 RAO 2128 2305 @H12667 Y4 ATR E 6 GRU GIG 1335 1428 JJ3530 Y9 B9 E9 U9 S9 M9 H9 K9 G9 Q9#320C*E 7 RAO 1604 1740 @H12669 Y4 ATR E >FDGRURAO15JUL/H1 SAO-RAO TUE-15JUL16 H1 **ADDITIONAL TAXES/FEES MAY APPLY** PUBLIC FARES CX FARE FARE C AP MIN/ SEASONS MR GI DT USD BASIS MAX 1 H1 42.00 KOW22 K + R WH 2 H1 52.00 LOW22 L + R WH 3 H1 60.00 EOW22 E + R WH 4 H1 66.00 TOW22 T + R WH 5 H1 75.00 UOW22 U + R WH 6 H1 82.00 ROW22 R + R WH Selection of a booking class: >01Y1 1. H1 2680 Y 15JUL GRURAO HS1 1220 1332 O SU OFFER CAR/HOTEL >CALí >HOAí Hahn Air Service Desk Phone: +49-6103-7331-200 Email: service@hahnair.com For your local Hahn Air Systems contact please check on www.hahnair.com 1 /5 Aug. 2018

2/5 Creating a PNR for H1 flight: Generating GDS RLOC (1G): Retrieving H1 RLOC: 1. H1 2680 Y 15JUL GRURAO HS1 1220 1332 O SU RCVD-P TKTG-T* 96CX2C/27 XDBKR C209775 AG 23493750 20APR 1. H1 2680 Y 15JUL GRURAO HK1 1220 1332 O* SU ** VENDOR LOCATOR DATA EXISTS ** >*VLí TKTG-T* >*VL VENDOR LOCATOR VLOC-H1*A5XM7V/20APR 1730 Automated pricing with plating on HR-169: >FQCHR PSGR FARE TAXES TOTAL PSG DES FQG 1 EUR 109.00 33.45 142.45 ADT GUARANTEED AT TIME OF TICKETING GRAND TOTAL INCLUDING TAXES **** EUR 142.45 **ADDITIONAL FEES MAY APPLY**SEE >FOí ADT RATE USED IN EQU TOTAL IS BSR 1USD - 0.9338EUR ADT LAST DATE TO PURCHASE TICKET: 23APR16 ADT FARE HAS A PLATING CARRIER RESTRICTION ADT E-TKT REQUIRED BAGGAGE ALLOWANCE ADT 2Z SAORAO BAGGAGE ALLOWANCE DATA NOT AVAILABLE CARRY ON ALLOWANCE H1 SAORAO CARRY ON ALLOWANCE DATA NOT AVAILABLE Displaying automated pricing: >*FFALL FQ1 - S1 AP 20APR16 27/AG >FQCHR/ET P1 HAHN/AIR ADT G 20APR16 * EUR 142.45 FARE USD116.00 EQU EUR109.00 TAX 10.10BR TAX 23.35YQ TOT EUR142.45 ***ADDITIONAL FEES MAY APPLY*SEE>FO1í S1 FB-YOW22 BG- NB-15JUL NA-15JUL OP BY PASSAREDO 1 BG- 23KG PLATE ON 169/ NON REF LAST DATE TO PURCHASE TICKET: 23APR16 T S1/CHR/ET Please note: You may also use FQL to display the automated pricing. Adding a commission (0%) and form of payment (cash): >TMU1Z0/FS TICKET MODIFIERS UPDATED Hahn Air Service Desk Phone: +49-6103-7331-200 Email: service@hahnair.com For your local Hahn Air Systems contact please check on www.hahnair.com 2 /5 Aug. 2018

3/5 Issuing ticket: Retrieving the booking with ticket: >TKP ELECTRONIC TKT GENERATED TTL FARE EUR 142.45 SUPPORTING DOCUMENTS GENERATED RECORD LOCATOR: >*96CX2C ------------------------------------- 96CX2C/27 XDBKR C209775 AG 23493750 20APR 1. H1 2680 Y 15JUL GRURAO HK1 0750 0904 O* SU ** FILED FARE DATA EXISTS ** >*FF ** VENDOR LOCATOR DATA EXISTS ** >*VL ** SERVICE INFORMATION EXISTS ** >*SI ** TINS REMARKS EXIST ** >*HTI ** ELECTRONIC DATA EXISTS ** >*HTE TKTG-T*XDB 20APR1742Z 27 AG Displaying the ticket from the booking: >*HTE OPEN H1 2680 Y 15JUL GRURAO 1220 OK YOW22 1 NV15JUL NVA15JUL Generating Itinerary/ Invoice (i.e. ticket receipt) if not generated at the time of ticket issuance: Voiding the ticket: >TKPDID ITIN/INVOICE GENERATED RECORD LOCATOR: >*96CX2C ------------------------------------- OPEN H1 2680 Y 15JUL GRURAO 1220 OK YOW22 1 NVB15JUL NVA15JUL >TRV/1699900054512 TICKET NO. 1699900054512 CHANGED TO VOID STATUS Please note: Hahn Air / H1-Air policy only allows voiding of tickets within 24 hours of booking. Hahn Air Service Desk Phone: +49-6103-7331-200 Email: service@hahnair.com For your local Hahn Air Systems contact please check on www.hahnair.com 3 /5 Aug. 2018

4/5 Displaying the voided ticket: VOID H1 2680 Y 15JUL GRURAO 1220 OK YOW22 1 NVB15JUL NVA15JUL Displaying ticket history: >*TEH HAHN AIR LINES ELECTRONIC TICKET HISTORY CPN ACTION CR FLT CLS DATE BRD OFF 1 VOID H1 2680 Y 15JUL GRU RAO SAC 169MOCK54JEGG 15JUL16 : Z Cancelling booking by entering XI: ITINERARY CANCELLED > Hahn Air Service Desk Phone: +49-6103-7331-200 Email: service@hahnair.com For your local Hahn Air Systems contact please check on www.hahnair.com 4 /5 Aug. 2018

2. H1-Air Travel Details 5/5 You can view your booking details on mytrip.hahnair.com. To check your H1-Air Travel Details: enter the last name of the passenger enter the PNR Locator (GDS/H1 reservation code/airline locator) accept the Terms and Conditions click Search You will see the travel information for the passenger and can download/print it as a PDF or send it to multiple email addresses. Hahn Air Service Desk Phone: +49-6103-7331-200 Email: service@hahnair.com For your local Hahn Air Systems contact please check on www.hahnair.com 5 /5 Aug. 2018