Disaster Relief Resources: Individuals and Families

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Resources for Hurricane Victims in Texas Disaster Relief Resources: Individuals and Families Helpful Mobile Information Evacuation Information/Immediate Needs: 2-1-1 National Guard (Immediate Needs): 281-464-4851; 281-464-4852; 281-464-4853; 281-464-4851; 281-464-4855 Roadside Assistance: 1-800-525-5555 TxDOT Statewide Road Closures: 1-800-452-9292 Relay Service: 7-1-1 Text SHELTER, Zip Code to: 43362 (assistance for finding temporary housing) Download: FEMA Mobile App Storm Cleanup: 1-800-451-1954; 844-965-1386 Harris County Emergency Management: http://readyharris.org/ IPS Resources IPS EAP Benefit (immediate counseling needs/financial consultation): 888-371- 1125 Employer ID: Integrated Power Services HR Service Line: 864-451-5606 Immediate Assistance For food, clothing, evacuation/transportation assistance, or other immediate assistance, please contact: The American Red Cross: (www.redcross.org/find-help) or call toll free 1-866-438-4636; or 2-1-1 Texas (www.211texas.org) or dial 2-1-1 or call toll free 1-877-541-7905. Federally Declared Disasters Those impacted by a federally declared disaster are encouraged to register for assistance from the Federal Emergency Management Agency (FEMA) at www.disasterassistance.gov or call 1-800-621-3362. People with speech or hearing impairment may call toll free TTY 1-800-462-7585. For those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

Disaster Relief Resources: Communities and Nonprofits TDHCA's Disaster Relief Role Not a first responder. Apply Department expertise and resources to help local administrators assist eligible Texans impacted by disasters. Provide immediate and short term community service and housing support, and long term affordable housing relief. TDHCA Disaster Relief Program Funding The Department does not receive funds designated for disaster relief, but as available, may provide deobligated, discretionary, or other funds for disaster relief support. o TDHCA s practice is to maintain a HOME Disaster Relief ( HOME DR ) fund balance of $1 million from deobligated funds and program income whenever possible. o See TDHCA HOME Disaster Relief page for details As with all TDHCA programs, funding for the Department s disaster relief activities is subject to availability. All activities supported through TDHCA funding must follow applicable program rules, including but not limited to eligible applicants, beneficiaries, activities, etc. Some programs require an application through a Notice of Funding Availability. Eligible TDHCA Program Beneficiaries Eligible beneficiaries vary by program and are subject to income eligibility, which is typically identified as Area Median Family Income (AMFI). See Income and Rent Limits for details. TDHCA programs typically target lower to moderate income populations, generally serving households earning up to 80% AMFI. Some programs may give assistance priority to a variety of special needs populations, such as: o Colonia residents; o Migrant farm workers; o Persons with alcohol and/or drug addictions; o Persons with disabilities; o Persons with HIV/AIDS; Homeless populations; o Public housing residents; o Seniors; o Veterans; o Victims of domestic violence; and o Youth aging out of foster care.

TDHCA Immediate - Short Term Relief Programs Shelter Support Community Services Block Grant (CSBG) Program (http://www.tdhca.state.tx.us/communityaffairs/csbg/index.htm) Eligible Applicants: Entities designated by the Governor as Eligible Entities Eligible Activities: Food; clothing; gift cards for food, gas, toiletries; medical items Beneficiaries: Impacted households earning up to 125% Federal Poverty Level Contact: Michael DeYoung - (512) 475-2125 michael.deyoung@tdhca.state.tx.us Community Affairs - (512) 475-3951 Temporary Housing Low Income Home Energy Assistance Program (LIHEAP) (http://www.tdhca.state.tx.us/communityaffairs/ceap/index.htm) LIHEAP is the funding source for TDHCA s Comprehensive Energy Assistance Program (CEAP) Eligible Applicants: Existing administrators of TDHCA's LIHEAP-funded Comprehensive Energy Assistance Program (CEAP) Eligible Activities: Temporary housing assistance, such as hotel vouchers Beneficiaries Impacted households earning up to 125% Federal Poverty Level whose supply of power to the dwelling is disrupted causing temporary evacuation Contact: Michael DeYoung - (512) 475-2125 michael.deyoung@tdhca.state.tx.us Community Affairs - (512) 475-3950 Federal Resources for Communities and Nonprofits Federal (Texas) Disaster Declarations A list of federally declared disasters in Texas is available at www.fema.gov/states/texas For a list of designated areas included in federally declared disasters in Texas: 1. Visit www.fema.gov/states/texas; 2. Select a specific disaster; then 3. Click on the Designated Areas link on the left side of the screen. Texas Resources Texas Prepares (http://www.texasprepares.org): Make a plan, Build a kit. Get informed. Texas Department of Insurance: StormLink Resources (http://www.tdi.texas.gov/consumer/storms/index.html)

Texas Department of State Health Services: Emergency Response (https://www.dshs.state.tx.us/preparedness/e-prep_public.shtm) Elderly, Persons with Disabilities Special Needs registration for disaster evacuation: 2-1-1 Texas (http://www.211texas.org) or dial 2-1-1 or call toll free 1-877-541-7905 Texas Department of Aging and Disability Services: Register for Evacuation Assistance (http://www.dads.state.tx.us/hurricane/index.cfm) Texas Health and Human Services Commission: Disaster Precautions and Preparedness for Individuals with Brain Injury (https://www.hhsc.state.tx.us/hhsc_projects/abj/disaster- Precautions.shtml) Federal Resources FEMA: Family Communication Plan for Parents and Kids (http://www.fema.gov/medialibrary/assets/documents/34330) Ready.Gov (http://www.ready.gov) Persons with Disabilities or Access and Functional Needs DisasterAssistance.gov: Persons with Disabilities or Access and Functional Needs (https://www.disasterassistance.gov/information/disabilities-access-and-functional-needs) Federal online resources, guides and videos to help people with disabilities or access and functional needs learn how to prepare for a disaster. Older Americans DisasterAssistance.gov: Older Americans (https://www.disasterassistance.gov/information/olderamericans) Federal online resources, guides and videos to help seniors learn how to prepare for a disaster. General Resources Pets American Red Cross Disaster Safety Library (www.redcross.org/prepare/disaster-safety-library) Tools and resources to prepare your home, school and workplace for disasters or emergencies. US Humane Society: Disaster Preparedness (http://www.humanesociety.org/about/departments/disaster_preparedness.html?credit=web_glo balfooter_id93480558) or visit Resources for Texans (http://www.humanesociety.org/about/state/texas/resources_texas.html?credit=web_globalfoote r_id93480558)

American Society for the Prevention of Cruelty to Animals (ASPCA): Disaster Preparedness (https://www.aspca.org/pet-care/disaster-preparedness) Health and Safety Evacuation Resources Special Needs registration for disaster evacuation: 2-1-1 Texas (http://www.211texas.org) or dial 2-1-1 or call toll free 1-877-541-7905 Texas Department of Aging and Disability Services: Register for Evacuation Assistance (http://www.dads.state.tx.us/hurricane/index.cfm) Housing, Hotel, Lodging Resources Register for FEMA assistance (http://www.disasterassistance.gov/) or call toll free 1-800-621-3362. People with speech or hearing impairment may call toll free TTY 1-800-462-7585. For those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. 2-1-1 Texas (http://www.211texas.org) or dial 2-1-1 or call toll free 1-877-541-7905 American Red Cross: Get Assistance (http://www.redcross.org/find-help) or call toll free 1-866- 438-4636 Texas Apartment Association: Disaster Preparedness and Response (http://www.taa.org/renterinfo/disaster-preparedness/) or call 512-479-6252 Texas Hotel and Lodging Association (https://texaslodging.com/lodging) or call 512-474-2996 U.S. Postal Service Change of Address Form (https://moversguide.usps.com/icoa/home/icoamain-flow.do?execution=e1s1&_flowid=icoa-main-flow&) Immediate Needs (Food, Clothing, and Shelter) Register for FEMA assistance (http://www.disasterassistance.gov/) or call toll free 1-800-621-3362. People with speech or hearing impairment may call toll free TTY 1-800-462-7585. 2-1-1 Texas (http://www.211texas.org) or dial 2-1-1 or call toll free 1-877-541-7905 American Red Cross: Get Assistance (http://www.redcross.org/find-help) or call toll free 1-866- 438-4636 US Department of Agriculture: Food Assistance for Disaster Relief (http://www.fns.usda.gov/disaster/disaster-assistance) or call toll free 1-800-221-5689 Women, Infants and Children (WIC) (https://www.dshs.state.tx.us/wichd/) Program or call toll free1-800-942-3678 Texas Department of Housing and Community Affairs: Help for Texans (http://www.tdhca.state.tx.us/texans.htm) or call toll free 1-800-525-0657 (Look/ask for Emergency & Homeless Services resources.) Missing Persons

American Red Cross: Register/Search Safe and Well (http://www.redcross.org/find-help/contactfamily/register-safe-listing) or call toll free 1-877-568-3317 Missing Persons Registry call toll free 1-877-568-3317 National Center for Missing and Exploited Children (http://www.missingkids.com/home) or call toll free 1-800-843-5678 Next of Kin Registry (http://www.nokr.org/nok/restricted/home.htm) Road Conditions Texas Department of Transportation: Road Conditions and Closures (http://www.txdot.gov/inside-txdot/division/traffic/safety/weather/hurricane.html) or call toll free 1-800-452-9292 Drive Texas: Statewide Highway Conditions (http://drivetexas.org/#/7/32.340/-99.500) or call toll free 1-800-452-9292 Pets Pets911 (http://www.pets911.com/) or call 480-344-7760 PetFinder (https://www.petfinder.com/) Texas Animal Health Commission: Emergency Management & Response (http://www.tahc.texas.gov/emergency/) or call toll free 1-800-550-8242 American Society for the Prevention of Cruelty to Animals (ASPCA): Find a Lost Pet (https://www.aspca.org/pet-care/finding-lost-pet) or call toll free 1-888-666-2279

Texas Hotels and Lodging Corp Brand Website Toll-Free Number America's Best America's Best Inn & Suites americasbestinn.com 855.537.4573 Country Hearth Inn & Suites countryhearth.com 888.4HEARTH (443.2784) Vagabond Inns vagabondinn.com 800.522.1555 Best Western bestwestern.com 800-780-7234 Budget Host budgethost.com 800.BUDHOST (283.4678) Budget Suites budgetsuites.com 866.877.2000 Carlson Country Inns & Suites countryinns.com 800.830.5222 Park Inn parkinn.com 800.670.7275 Radisson radisson.com 800.967.9033 Choice Hotels choicehotels.com 877.424.6423 Ascend Collection ascendcollection.com 877.424.6423 Cambria Suites cambriasuites.com 877.424.6423 Clarion clarionhotel.com 877.424.6423 Comfort Inn comfortinn.com 877.424.6423 Comfort Suites comfortsuites.com 877.424.6423 EconoLodge econolodge.com 877.424.6423 MainStay Suites mainstaysuites.com 877.424.6423 Quality Inn qualityinn.com 877.424.6423 Rodeway Inn rodewayinn.com 877.424.6423 Sleep Inn sleepinn.com 877.424.6423 Suburban Extended Stay suburbanhotels.com 877.424.6423 Drury Hotels druryhotels.com 800.DRURYINN (378.7946) Extended Stay Hotels extendedstayhotels.com 800.804.3724 Crossland Economy Studio crosslandstudios.com 877.398.3633 Extended Stay America extendedstayamerica.com 800.804.3724 Extended Stay Deluxe extendedstaydeluxe.com 800.804.3724 Homestead Studio Suites homtesteadhotels.com 800.804.3724 StudioPLUS Deluxe Studios studioplus.com 800.804.3724 Fairmont Hotels fairmont.com 800.257.7544 Four Seasons fourseasons.com 800.819.5053 Hilton hilton.com 800.HILTONS (445.8667) // 800.368.1133 Doubletree 800.HILTONS (445.8667) // 800.368.1133 Embassy Suites 800.HILTONS (445.8667) // 800.368.1133 Hampton Hotels 800.HILTONS (445.8667) // 800.368.1133 Hilton Garden Inn 800.HILTONS (445.8667) // 800.368.1133 Hilton Hotels & Resorts 800.HILTONS (445.8667) // 800.368.1133 Home2 Suites 800.HILTONS (445.8667) // 800.368.1133 Homewood Suites 800.HILTONS (445.8667) // 800.368.1133 Hyatt hyatt.com 800.233.1234 // 800.323.7249 Hyatt Hotels 800.233.1234 // 800.323.7249 Hyatt Place 800.233.1234 // 800.323.7249 InterContinental Hotels Group ihg.com 877.424.2449 Candlewood Suites 877.CANDLEWOOD (226.9663) Crowne Plaza 877.2CROWNE (227.6963) Holiday Inn holidayinn.com 888.HOLIDAY (465.4329) Holiday Inn Express hiexpress.com 888.HOLIDAY (465.4329) Hotel Indigo 877.8INDIGO (846.9446) Intercontinental Hotel 888.ICHOTELS(424.68357) Staybridge Suites 877.238.8889 La Quinta Inn & Suites lq.com 800.SLEEPLQ (753.3757) Marriott marriott.com 888.236.2427 Courtyard 888.236.2427 Fairfield Inn & Suites 888.236.2427 JW Marriot 888.236.2427 Marriott Hotels & Resorts 888.236.2427 Renaissance 888.236.2427 Residence Inn 888.236.2427 The Ritz-Carlton 800.542.8680 Springhill Suites 888.236.2427

TownePlace Suites 888.236.2427 Motel 6 motel6.com 800.899.9841 Studio 6 staystudio6.com 800.899.9841 Omni Hotels omnihotels.com 888.444.6664 Red Lion Hotels redlion.com 844.248.7467 Red Roof redroof.com 800.REDROOF (733.7663) Starwood starwoodhotels.com 888.625.4988 Aloft Hotels 877.462.5638 Element by Westin 877.353.6368 Four Points 800.368.7764 Le Meridien 800.543.4300 The Luxury Collection 800.325.3589 Sheraton 800.325.3535 St. Regis Hotels & Resorts 877.787.3447 W 877.WHOTELS (946.8357) Westin 800.WESTIN1 (937.8461) Crossland Studios crosslandstudios.com 877.398.3633 Home-Towne Suites crosslandstudios.com/hometownesuites.aspx 877.876.9487 Wyndham Hotel Group wyndhamhotelgroup.com 800.407.9832 Baymont Inn & Suites baymontinns.com 800.337.0550 Days Inn daysinn.com 800.225.3297 Hawthorn Suites hawthorn.com 800.337.0202 Howard Johnson hojo.com 800.221.5801 Knights Inn knightsinn.com 800.843.5644 Microtel Inn & Suites microtelinn.com 800.337.0050 Emergency Management Officials Texas.gov Emergency Portal Texas Division of Emergency Management Federal Emergency Management Agency Basic Preparedness Tips Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information. Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.

Make a family emergency communication plan. Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word alerts. Keep your car in good working condition, and keep the gas tank full; stock your vehicle with emergency supplies and a change of clothes. After a Hurricane Listen to local officials for updates and instructions. Check-in with family and friends by texting or using social media. Return home only when authorities indicate it is safe. Watch out for debris and downed power lines. Avoid walking or driving through flood waters. Just 6 inches of moving water can knock you down, and one foot of fast-moving water can sweep your vehicle away. Avoid flood water as it may be electrically charged from underground or downed power lines and may hide dangerous debris or places where the ground is washed away. Photograph the damage to your property in order to assist in filing an insurance claim. Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.