TITLE COMMUNICATIONS - LINK 2000+ CPDLC AND VHF ACARS CONFIGURATION VERIFICATION EFFECTIVITY MODEL 525B (CJ3+) SERIAL NUMBERS -0451 thru -0517 with Link 2000+ CPDLC or VHF ACARS options REASON The equivalent of this service letter has been incorporated on production airplanes -0518 and On. The Aircraft Settings may not be appropriately configured for data link communications including Link 2000+ CPDLC or VHF ACARS functionality. DESCRIPTION This service letter provides instructions to do an inspection of the Aircraft Configuration settings and correct these settings as needed. COMPLIANCE RECOMMENDED. This service letter should be accomplished at a scheduled maintenance period or inspection. LABOR HOURS WORK PHASE LABOR-HOURS Modification 1.0 WARRANTY Eligibility: Parts Coverage: Labor Coverage: Airplanes identified within the serial number effectivity of this service document must have active Airframe warranty coverage on the original issue date of this document and the coverage must be active on the day the work is accomplished. Textron Aviation-owned and Textron Aviation-authorized Service Facilities, operators, or other maintenance facilities may submit a claim for the parts required to accomplish this service document as defined in the Material Information section of this document. Textron Aviation-owned and Textron Aviation-authorized Service Facilities rated to perform maintenance on the specific model of Cessna Aircraft may submit a claim for the labor necessary to accomplish this service document as defined in the Labor Hours section of this document. January 25, 2017 Page 1 of 7 Textron Aviation Customer Service, P.O. Box 7706, Wichita, KS 67277, U.S.A. 1-316-517-5800 This document contains technical data and is subject to U.S. export regulations. This information has been exported from the United States in accordance with export administration regulations. Diversion contrary to U.S. law is prohibited. ECCN: 9E991 COPYRIGHT 2017
Credit Application: After this service document has been accomplished, a claim must be submitted to Textron Aviation within 30 days of the service document completion. Claims for compliance of this service document are to be filed as a W3 type claim. Please submit your claim form online at ww2.txtav.com/parts or email the completed Textron Aviation Claim Form to warranty@txtav.com. If submitted on-line a Return Authorization will be provided. If a paper claim is submitted your claim will be entered into the system and a Return Authorization will be sent to you. The Return Authorization must accompany any required return parts (see Material Information), to the point of purchase. Expiration: Parts to be returned to Textron Aviation Parts Distribution should be forwarded to: Textron Aviation Parts Distribution Warranty Administration 285 South Greenwich Road Bldg B89, Docks 1-4 Wichita, KS 67206 USA January 24, 2019 (after this date the owner/operator assumes the responsibility for compliance costs) Textron Aviation reserves the right to void continued airplane warranty coverage for the parts affected by this service document until the service document is accomplished. NOTE: As a convenience, service documents are now available online to all our customers through a simple, free-of-charge registration process. If you would like to sign up, please visit the Customer Access link at www.txtavsupport.com to register. REFERENCES None PUBLICATIONS AFFECTED None ACCOMPLISHMENT INSTRUCTIONS 1. Prepare the airplane for maintenance. A. Make sure that the airplane is electrically grounded. B. Make sure that all switches are in the OFF/NORM position. C. Apply external electrical power to the airplane. 2. Make sure that the AVN CONFIG MISMATCH CAS message is not present. A. Set the BATTERY switch to the ON position and allow the avionics to stabilize for one minute. B. Look at the messages on the GTC. C. Make sure that the AVN CONFIG MISMATCH CAS message is not displayed. NOTE: The AVN CONFIG MISMATCH CAS message must be corrected before this service letter can be accomplished. D. Set the BATTERY switch to the OFF position. 3. Place the G3000 Avionics System into Standard Configuration Mode. A. Make sure that there is NOT a software card present in the L PFD top slot. Page 2 January 25, 2017
B. Disengage the circuit breakers that follow. L PFD MFD R PFD L Touch Control R Touch Control C. Set the BATTERY switch to the ON position. D. Push and hold the GTC 1 right inner knob while you engage the L TOUCH CONTROL circuit breaker. E. Release the knob when the 'INITIALIZING SYSTEM' message is shown on the GTC. F. Push and hold the GTC 2 right inner knob while you engage the R TOUCH CONTROL circuit breaker. G. Release the knob when the 'INITIALIZING SYSTEM' message is shown on the GTC. H. Make sure that the GTCs have initialized and display the CONFIG MODE screen. I. Set the R PFD to the software configuration mode as follows: (1) Push and hold the right most softkey (No.12) on the R PFD and engage the R PFD circuit breaker. (2) When the R PFD shows the 'INITIALIZING SYSTEM' message, release the softkey. (3) Make sure that the SYSTEM STATUS page is shown on the R PFD. J. Set the MFD to the software configuration mode as follows: (1) Push and hold the right most softkey (No.12) on the MFD and engage the MFD circuit breaker. (2) When the MFD shows the 'INITIALIZING SYSTEM' message, release the softkey. (3) Make sure that the SYSTEM STATUS page is shown on the MFD. K. Set the L PFD to the software configuration mode as follows: (1) Push and hold the right most softkey (No.12) on the L PFD and engage the L PFD circuit breaker. (2) When the L PFD shows the 'INITIALIZING SYSTEM' message, release the softkey. (3) Make sure that the SYSTEM UPLOAD page is shown on the L PFD. 4. Verify the Aircraft Configuration page settings. A. On the L GTC, touch the GDU CONTROLS button, then touch the PFD 1 button. B. Turn the L GTC, right outer knob until the SYSTEM tab is selected. C. Turn the L GTC, right inner knob to highlight the AIRCRAFT CONFIGURATION line. January 25, 2017 Page 3
Aircraft Configuration Page (V2.3, GDU V4.10 Software) A102714 Aircraft Configuration Page (V3.2, GDU V5.10 Software) A102715 D. Make sure that the AIRCRAFT CONFIGURATION page fields are properly configured. (1) Find the column that corresponds to the software and options loaded to the aircraft in the Datalink Configuration Settings table. Page 4 January 25, 2017
(2) Make sure that each field on the AIRCRAFT CONFIGURATION page contains the data that corresponds to the correct column in the Datalink Configuration Settings table. (a) If the settings on the AIRCRAFT CONFIGURATION page are correct, go to Step 7. (b) If the settings on the AIRCRAFT CONFIGURATION page are NOT correct, go to Step 5. Datalink Configuration Settings Garmin Software Version V2.3 (GDU V4.10) Garmin Software Version V3.2 (GDU V5.10) Options Installed Link 2000+ CPDLC Link 2000+ CPDLC VHF ACARS PFD Aircraft Configuration Setting ICAO Region Domain Identifier ICAO Airline Designator IATA Airline Designator Country Code Not Applicable Not Applicable ICAO Airline Code if the aircraft is part of an airline or if requested. (2) Leave Blank 3 letter ISO Country Code. (1) (2) Select the Region from the drop down box that correlates to the Domain Identifier. 2 letter ISO Country code. The ICAO Airline Code may be substituted if the aircraft is part of an airline or if requested (1) Select the Region from the drop down box that correlates to the Domain Identifier. 2 letter ISO Country code. The ICAO Airline Code may be substituted if the aircraft is part of an airline or if requested (1) Link 2000+ and VHF ACARS Select the Region from the drop down box that correlates to the Domain Identifier. 2 letter ISO Country code. The ICAO Airline Code may be substituted if the aircraft is part of an airline or if requested (1) Not Applicable Not Applicable Not Applicable Not Applicable Auto fills based off the ACARS Unlock option selected (XA, GS, or UV). Auto fills based off the ACARS Unlock option selected (XA, GS, or UV). Leave Blank Leave Blank Leave Blank 1.) The ISO Country Code (ISO 3166) can be found at http://www.iso.org/iso/country_codes. Select the Online Browsing Platform link within this website. When connecting to the ARINC Test service, use the 3 letter ISO Country Code. 2.) An entry is required in either the ICAO AIRLINE DESIGNATOR or the COUNTRY CODE, but not both. January 25, 2017 Page 5
5. (Airplanes that are not configured correctly) Correct the Aircraft Configuration page settings. A. Do Steps 5B thru 5K to correct the applicable fields that follow with the information in the Datalink Configuration Settings table. NOTE: The Aircraft Registration (Tail) number, ICAO Address, and VFR Code should not be changed unless it is found to be incorrect. NOTE: If the Aircraft Registration (Tail) Number is altered, the ICAO address will auto-update if the Aircraft Registration is an N-Number otherwise it must be manually entered if changes are required. (1) ICAO Region (2) Domain Identifier (3) ICAO Airline Designator (4) IATA Airline Designator (5) Country Code B. Push the L GTC, right inner knob to activate the cursor in the AIRCRAFT CONFIGURATION page. NOTE: The cursor will appear in the AIRCRAFT REGISTRATION line. C. Use the L GTC, right outer knob, to position the cursor in the desired field. D. Use the L GTC, turn the right inner knob to activate the cursor in that field. E. Use the L GTC, turn the right outer knob to move the cursor within the field and turn the right inner knob to scroll through the characters. F. Touch ENTER on the L GTC to accept the entry. G. Do Steps 5C thru 5F again for each field that needs corrected. H. Push the L GTC, right inner knob to deactivate the cursor. I. Set Transponder 1. (1) Push the SET GTX1 softkey on PFD1 to program the #1 GTX-3000. (2) Push the OK softkey on the L PFD to set the transponder. (3) Touch ENTER to close the confirmation window on the L GTC. J. Set Transponder 2. (1) Push the SET GTX2 softkey on PFD1 to program the #2 GTX-3000. (2) Push the OK softkey on the L PFD to set the transponder. (3) Touch ENTER to close the confirmation window on the L GTC. K. Set the TCAS. (1) Push the SET GTS softkey on PFD1 to program the GTS-8000. (2) Push the OK softkey on the L PFD to set the TCAS. (3) Touch ENTER to close the confirmation window on the L GTC. L. (Airplanes with Garmin Software V3.2 (GDU V5.10)) Do a check for the AVN CONFIG MISMATCH CAS message. NOTE: Changing the values in the configuration fields does not change the Fleet ID (CRC) but will change the Aircraft ID. An AVN CONFIG MISMATCH CAS message is expected and should be cleared. (1) Cycle power to the aircraft. Page 6 January 25, 2017
(2) Set the BATTERY switch to the ON position and allow the avionics to stabilize for one minute. (3) Look at the messages on the GTC. (4) Make sure that the AVN CONFIG MISMATCH CAS message is not displayed. (5) Clear the AVN CONFIG MISMATCH CAS message, if displayed. (a) (b) (c) (d) (e) (f) (g) (h) (i) (j) (k) Do Step 3 again. On the L GTC, touch the GDU CONTROLS button, then touch the PFD 1 button. Turn the L GTC, right outer knob until the SYSTEM tab is selected. Turn the L GTC, right inner knob to highlight the CONFIGURATION MANAGER line. Compare the ACTUAL FLEET ID and AIRCRAFT ID values to the EXPECTED FLEET ID and AIRCRAFT ID values. If the ID numbers do not match, then pressing the CNFRM CFG will synchronize them. Select YES to confirm the update. Cycle power to the aircraft. Set the BATTERY switch to the ON position and allow the avionics to stabilize for one minute. Look at the messages on the GTC. Make sure that the AVN CONFIG MISMATCH CAS message is not displayed. 6. Aircraft Configuration setting Verification. A. Cycle power to the aircraft and attempt to connect to the Link 2000+ CPDLC and/or VHF ACARS network if equipped. NOTE: Connection to these networks is contingent on aircraft hardware equipage, active accounts with network providers, provider network coverage, and signal availability of the network. VHF Data communication is line of sight with the supporting VHF towers and may be affected by terrain. A flight may be required to establish VHF data communications if the data transmission are not available on the ground. If a connection cannot be made to these services during a flight please contact Textron Aviation Customer Service for further assistance. NOTE: Operators that conduct operations in Europe should have their aircraft registered on the Eurocontrol White List if they wish to take advantage of the Link 2000+ CPDLC functionality. Information on the Eurocontrol Link 2000+ CPDLC can be found at https://ext.eurocontrol.int/wikilink/index.php/white_lists. B. A successful connection indicates the correct Aircraft Configuration settings have been entered. 7. Move the BATTERY switch to the OFF position. 8. Remove external electrical power from the airplane. 9. Make an entry in the airplane logbook that states compliance and method of compliance with this service document. NOTE: Textron Aviation recommends that compliance with all service documents is reported to Camp Systems International. Complete a record of compliance. (Maintenance Transaction Report, Log Book Entry, or other record of compliance.) Put a copy of the completed record of compliance in the airplane logbook. Send a copy of the completed record of compliance to: Camp Systems International Incorporated, 8201 East 34th Street North, Building 1100 Suite 1101 Wichita, KS 67226. January 25, 2017 Page 7