LIMITED PERIOD OFFER

Transcription

1 LIMITED PERIOD OFFER

2 EVERYTHING YOU NEED TO KNOW ABOUT THE 10 KA JOSH OFFER Q1. What is the Cox and Kings 10 Ka Josh Offer? A1. Cox and Kings has an incredible offer where you book an International or a Domestic Holiday and get upto 10 of the offers mentioned below : 1. Free International Holidays. 2. Discount upto 20%. 3. Free Domestic Holidays. 4. Free Hotel Upgrade. 5. Free Goodies. 6. Across the counter offers. 7. Guaranteed Departures. 8. Free Cruise Cabin Upgrade. 9. Gift Vouchers % Cash Back extra on Yes Bank Debit Cards Q2. Can we get all the offers on one tour? A2. No. All 10 offers are not applicable on any one tour. You can pick and choose any tour from the list given, and any one or more offers will be applicable on that tour. Please check with your sales officer for exact details. Please refer to Table A for details. Q3. What is the validity of this offer? A3. This offer is valid for bookings received from 26th August till 01st September 2015 and will be available either till stocks run out or till 01st September 2015 whichever is earlier. Q4. What is the offer on Duniya Dekho International Escorted Group Tours? A4. Book any International Escorted Group Tours and get 7 Night Stay in Switzerland Free. + You can also get any one or more of the above mentioned 10 Ka Josh offer depending upon the tour you choose. Q5. When do I have to actually travel on the main holiday? A5. You can choose to travel on dates available between 01st October 2015 till 31st March Q6. How do I become eligible? A6. As soon as you make the full and final payment for your booking, you are eligible for the 10 Ka Josh Offer. For International Holidays, in case you do not have a valid passport, then you must get one but keep in mind the date of departure. Q7. When can I avail the 7 Night Stay in Switzerland Free? A7. You can avail the 7 Night Free stay in Switzerland once you made the full tour cost payment for your main tour. This Offer is Valid for travel from 1st NOV 2015 to 31st MAR 2016 and again from 1st NOV 2016 to 31st MAR 2017 (Barring blackout periods check for details). The Best is yet to come. The first 1000 passengers, who would like to avail the 7 Night Free stay in Switzerland offer, can travel during 01 April till 30 June This offer is valid for the first 1000 passengers on first come first serve basis only or till bookings received till 01st September 2015 whichever is earlier. Once the first 1000 passengers are booked or after 1st September 2015 whichever is earlier the said offer will not be applicable and rest all the passengers will have to travel on the dates from 0-1st Nov to 31st March as mentioned above Q8. When can I give my booking request for the Free 7 Night stay in Switzerland? A8. You will have to give your booking request for Free 7 Night stay in Switzerland atleast 60 days prior to your departure Q9. Do I have to pay any supplements or charges to avail the Free 7 Nights stay in Switzerland? A9. No. You don t have to pay any supplement charges if you are one of the first 1000 passengers or for all passengers booked till 1st September 2015 whichever is earlier. However you can buy any services like the air tickets, insurance, visa services, meals, sightseeing s etc. at a very reasonable price. Please check with our sales officer for further details. For all passengers booked after 1st Sept or the first 1000 passengers are booked, to avail the 7 night Free holiday, you would need to compulsorily buy the Airtickets and sightseeing and meals package from Cox & Kings only.

3 Q10. When will I get the Free 2 Nights Domestic Holiday? A10. You will get the anytime after completing your main tour or when you paid the tour cost of your main tour (where free Domestic Holiday is applicable). You can avail the Free 2 Nights Domestic Holiday on dates of your choice but complete the free holiday before 31st March However these holidays cannot be availed during peak periods, long weekends, Trade Fair, Diwali, Christmas, New Year, etc. Q11. Where do I book my holiday? A11. You can book your holiday at any of our Cox and Kings offices, franchisees SR NO. TOUR NAME TOUR OFFER 1 2 European Whirl European Glimpse Cash Discount + Goodies + 2 Nights Domestic Holiday 3 Marvels of Europe Discount Offer 4 Twin Treats Discount Offer Discount + Free Upgrade to Ocean 5 Voyage Of Asia View Cabin + Free 2N stay at Sentosa + Free Universal Studios 6 Voyage Of Asia - Diwali Special Discount Offer 7 Fascinating Far East Discount Offer 8 Orienrtal Getaway Discount Offer 9 Oriental Magic Discount Offer + Goodies 10 Spirit Of Australia Discount + 1N Free at seaworld + Helicopter Ride at Sea World 11 Highlights Of Australia Discount Offer 12 Australian Discovery Discount Offer 13 Glimpse Of Australia Discount Offer 14 Magical Australia Discount Offer 15 South African Sojourn Free 2 N Domestic Holiday 16 Captivating Kenya No Offer (Straight Price) or preferred agents or on our website or by paying a minimum amount of Rs. 3,000 per person to reserve your holiday. Q12. Can I book ONLINE and OFFLINE? A12. Yes the offer is valid both online and offline. Q13. What are the tours covered by this offer? A13. You can choose from our Marvellous platter of Duniya Dekho escorted group holidays listed in this booklet. Please refer to the table no A table A FREE STAY SWITZERLAND VALID Y/N Yes GIFT VOUCHER WORTH INR 2000 PP INR 1000 PP INR 3000 PP INR 2000 PP YES BANK OFFER VALID Y/N Yes. One can get 10% or INR 2000 whichever is lower as cash back directly from Yes bank. The amount will be credited to their statement by Yes Bank directly. 2.5% swiping charges are applicable. ON THE COUNTER DISCOUNT VALID Y/N Yes

4 Q14. Is an infant eligible for offer? A14. No, an infant upto the age of 02 years is not eligible for this offer. Q15. Is a child eligible for the offer? A15. Entrants above 02 years holding a valid passport can participate in this offer. Q16. I have a promo code. Will I still get the discount? A16. Yes. This is a guaranteed offer. If you have a valid promotion code, you can use that to make a booking and still be eligible for this offer Duniya Dekho Escorted Group Holidays. Q17. How much would I have to pay for the holiday? A17. Please refer to the Price Grids for all costs of tours and for the inclusions and exclusions and any other information that you need under 10 Ka Josh Offer Q18. Do I need to pay anything in addition to the tour price of the holiday packages? A18. Apart from the applicable price mentioned in the price grids, each passenger will have to pay for GST and any optionals if selected. High season charges will be extra (if any, during Peak Period / certain holidays trade fairs / or any other period specifically mentioned). For this offer, we recommend that you process the visas, the overseas mediclaim insurance policy and other appropriate insurances and basic travel quota through Cox & Kings. NOTE: VISA: It is recommended to do your visa application through Cox & Kings. Please note this service is only a facilitation service and Cox & Kings does NOT guarantee a visa. The consulate / embassy is entitled to ask you to provide additional documents and / or make a personal appearance and they have a right to reject your application. INSURANCE: It is recommended that you purchase a Travel / Medical Insurance Policy to cover the risk to life, limb and property whilst on tour from an insurance company identified and named by Cox & Kings. You must check the accuracy and correctness of the policies and in case of any errors report the same to the Insurance Company to rectify it as Cox & Kings will not be responsible for the same. Please note that any claim would have to be referred directly to the insurance company and Cox & Kings is only a facilitator. You must ensure that you carry the insurance policy with you on the tour. Q19. What is INCLUDED in the Free 7 Night Stay in Switzerland offer? A19. Your Free 7 night stay in Switzerland includes only 7 Night stay in a standard room in any 3 star basic hotel in Switzerland. Q20. What is INCLUDED in the Free 2 Night Domestic Holiday offer? A20. For 2 Nights Domestic Holiday (where Free Domestic holiday is applicable) tour price Includes: 2 nights Hotel accommodation in a standard room Breakfast Q21. What is EXCLUDED in the Free 7 Night Stay in Switzerland offer? A21. Your Free 7 Night Stay in Switzerland offer does not include Airfare Airport Taxes + Govt. Taxes Government service taxes (GST) Meals, sightseeing & services which are not mentioned Services of a tour manager Cost of your overseas mediclaim policy Any increase in the rate of exchange ( presently calculated at Euro1 = INR 74 Leading to an increase in the tour cost, coming into effect. Porterage at hotels, airports & sea ports, tips, Laundry, mineral water, telephone charges and all item of personal nature & also food and drinks not forming part of mentioned Anything which is not specifically mentioned in the Tour price includes section Q22. What is EXCLUDED in the Free 2 Night Domestic Holiday offer? A22. For 2 Nights Domestic Holiday (where Free Domestic holiday is applicable) tour price Excludes : Airfare Airport taxes & government taxes

5 Transportation cost to reach your destination Travel insurance Meals, sightseeing, transfers, Services of tour manager Optional tours, upgradation cost, High season surcharges (if applicable) Any item which is not specifically mentioned in tour price includes NOTE: All statutory taxes if any (direct or indirect, including local levies, TDS registration fees, insurance) on the holiday shall be payable by the passenger (s) and Cox and Kings will not be responsible / liable for the same. Please refer to the inclusions and exclusions box in the Price Grids Booklet. Q23. What is the payment and cancellation policy for this offer? A23. Please refer to the payment and cancellation charts (Table B & C) in this booklet. table B PAYMENT POLICY - Duniya Dekho (International Escorted Group Holidays) Sr.No. Payment Item Amount in INR Per Person Date of payment 1 Unsecured Reservation Fee Rs Immediately 2 Interest free non-refundable Booking amount Rs. 20,000 Immediately or within 10 days from the date of booking Immediately or within 3 Documentation As per your 10 days from the Amount selected tour booking date along with Visa documents 4 Balance Payments (For Europe, Rest of the world) As per your selected tour Before 45 days from the departure of your tour 5 Balance Payments (For USA, Austrlia & New Zealand) As per your selected tour Before 60 days from the departure of your tour There will be a GST of 3.50% applicable over and above all mentioned charges

6 table C table D When the cancellation is made (INTERNATIONAL) Cancellation Charges Per Person (Europe & Rest Of The World) When the cancellation is made (INTERNATIONAL) Cancellation Charges Per Person (USA, Australia & New ZEALAND) Clear 45 working days or more prior to the date of departure of the Tour or for non-payment of the balance Tour Cost. Booking Amount Clear 60 working days or more prior to the date of departure of the Tour or for nonpayment of the balance Tour Cost. Booking Amount Clear 44 to 31 working days prior to the date of departure of the Tour. Rs. 50,000/- Clear 59 to 41 working days prior to the date of departure of the Tour. Rs. 70,000/- Clear 30 to 16 working days prior to the date of departure of the Tour. Rs. 60,000/- Clear 40 to 20 working days prior to the date of departure of the Tour. Rs. 80,000/- Clear 15 to 07 working days prior to the date of departure of the Tour. Rs. 70,000/- Clear 19 to 10 working days prior to the date of departure of the Tour. Rs. 90,000/- Less than 07 clear working days prior to the date of departure of the Tour. 100% Less than 10 clear working days prior to the date of departure of the Tour. 100% FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS Less than clear working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100% FOR TOURS WITH CRUISE / THIRD PARTY OPERATORS Less than clear working days (depending on the cancellation policy of the particular cruise liner) prior to the date of the departure of the tour for the Cruise portion. 100% GST of 14% applicable over and above all mentioned charges. GST of 14% applicable over and above all mentioned charges.

7 Q24. If you dont want the Free 7 Night Stay in Switzerland offer would you be eligible for a discount? A24. NO, If you do not want the Free 7 Night Stay in Switzerland offer, you cannot get any discount in lieu of the same. Q25. Is the Free 7 Night Stay in Switzerland offer And Free 2 Nights Domestic Holiday Transferable? A25. Yes, the Free 7 Night Stay in Switzerland offer and Free 2 Nights Domestic Holiday is transferable. Q26. Is the Free 7 Night Stay in Switzerland offer or 2 Nights FREE domestic holiday encashable? A26. No, the Free 7 Night Stay in Switzerland offer and Free 2 Nights Domestic Holiday is not encashable. Q27. Is this offer valid during Peak Period / certain holidays / trade fairs or any other period? A27. No, the offer is not valid for travel during Festival / Peak period, Christmas, New Year, Chinese New Year, etc, or on long weekends, black out period. Q28. What happens if my visa is rejected and / or my passport is delayed due to any procedural delays? A28. In case you are not granted your visa and / or you did not get the visa and / or your passport in time and if you have proof of the consulate rejecting your visa, you may be able to shift to another tour of a similar value. This will be subject to availability and this change should be at least 60 days prior to the departure of the tour. In case of visa rejection the documentation amount is non-refundable. You will be given a choice to travel on any holiday which does not require a visa (subject to availability) from the list, upto 60 days prior to departure and will still be eligible for your Free Holiday. If the change is less than 30 days prior to departure date, then the transfer will not be allowed and you will not be entitled to any benefit or amount in lieu thereof with this offer. The cancellation charges listed in this booklet shall apply. The payment made towards the foreign exchange component would be refunded at the bankers buying rate prevailing on the date of signing of the cheque. Q29. What if the visa of the Free 7 Night Stay in Switzerland offer is rejected? A29. If the visa for the Free 7 Night stay in Switzerland tour is rejected then we regret to inform that you will not be able to avail the said offer. There would not be any refund or cash in lieu of the offer payable. Please refer to the point in Q 27 the said policy will apply Q30. What if Cox and Kings cancels my tour? A30. We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours.if the alternative date / tour is not acceptable, we would refund the money paid by you. However, we would not be responsible or liable to pay any compensation on or damages or consequential loss or to refund any other expenses incurred by you. However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure / itinerary after it has been booked but prior to eparture, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour / holiday, which the Company may offer. In either of these above cases the ompany shall not be liable to you for any damage, additional expenses, consequential loss suffered by you or to pay any amount as refund. Please Note: This condition does not apply due to cancellation of tours by the company due to Force Majeure conditions. Q31. What if I do not pay on time? A31. If your full payment (reservation amount, booking amount, documentation charges or full payment) is not received by the due date and / or you do not comply with other terms and conditions of the offer, you would not be entitled to receive the benefit under such offer. You will then be automatically charged the regular brochure price or any prevalent promotional price (with its applicable conditions) available at the time when you make your full payments. If you do not wish to travel then, you will be subject to the applicable cancellation charges as per the cancellation schedule. Q32. What if I cancel my booking made under this Offer? A32. In case you decide to cancel your booking which you have done under this Offer, you would have to pay the cancellation charges listed in this booklet and you will not be eligible for this offer.

8 HOW TO BOOK YOUR INTERNATIONAL / INDIAN HOLIDAY ONLINE Just follow these simple steps: Step 1: Go to our website and click on Duniya Dekho / Bharat Deko to choose your holiday. Step 2: Read the itineraries, Inclusions, Exclusions, How to Book rules, Terms and Conditions, Promotion Offer (if any), the prices, visas, taxes, optional, Webpages and User Agreement and Cancellation policy carefully before accepting them online. Step 3: Pay a token reservation amount of ` 3,000 ONLINE through a debit or credit card for International Tours / Pay an interest free non-refundable booking amount of ` 3,000/- per person ONLINE through a debit and or a credit card or Net Banking or you can pay the full amount of the package in one go. OR You can pay an advance of ` 23,000 and the Documentation Amount ONLINE (for international holiday) through a debit card or a credit card which includes the following: i) Reservation amount. ii) Interest free non-refundable booking amount. iii) Documentation amount which will vary as per the destination. (only for international holidays). Step 4: Print out the Booking form and Terms and Conditions form and physically sign the same. Step 5: If you have only paid the token amount, then you must pay the interest free non-refundable booking amount of ` 20,000 (for international holidays). You must also pay the documentation amount which will vary as per the destination. This payment must be made within 10 days from the date of your booking. You will also have to submit your visa documents (only for International Holidays). Step 6: You have a choice on our website to courier the following documents within 10 days to the address listed. Cox & Kings Limited, Attention: Operations Manager Vaman Centre, B - Wing, Marol Makwana Road, Near Marol Fire Brigade, Andheri (East), Mumbai DOCUMENTS REQUIRED: a. If you have not paid the balance online, then issue a Cheque / Demand draft in favour of Cox & Kings Ltd. b. Physically signed booking form by the traveller. c. Physically signed Terms and Conditions form by the traveller. d. Filled and signed copy of your answers to the 3 questions & slogan by the traveller. e. Signed Photocopy of the first 2 pages and last 2 pages of your passport. f. Physically signed BTQ form by the traveller. (Only for international travel) g. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc. h. Visa documentation (only for international travel) Step 7: The full and final balance amount can be paid online or offline, 45 days prior to the departure date, to be eligible for this Offer. For tours to USA and Australia New Zealand full and final balance amount to be paid atleast 60 days prior to the departure to be eligible for this Offer. NOTE If your balance payment reaches us after the due date or you have not followed the payment deadlines as per the chart shown in Table B, you would no longer be eligible for the Cox & Kings 10 Ka Josh Offer. You would automatically be charged the regular brochure price or any current promotional price (with its applicable conditions) available at the time when you make your full payments. On payment of the booking amount and documentation amount / full payment you will receive an acknowledgement for the amount paid. For ONLINE bookings, on the website via credit card, you will be able to view the monies paid under the View Transaction listed on the site. You will have to pay all bank charges including charges relating to cheque / demand draft at the applicable rate in addition to the tour cost. The Courier charges will be applicable. The Company reserves the right to decline your booking/s for any Tour or to cancel your booking without assigning any reason. In case of an international holiday, the prevailing rate of exchange on the date of the transaction would be applicable.

9 HOW TO BOOK YOUR INTERNATIONAL / INDIAN HOLIDAY OFFLINE Just follow these simple steps: Step 1: You can call for a brochure or download the brochure on the website or visit any of our Cox & Kings offices, franchisees or agents for the brochure, price grid etc. Step 2: After reading and understanding the tour Itineraries, Inclusions, Exclusions, How to Book rules, Visas, Optional, Taxes, Terms and Conditions, Promotion Offer (if any), Price grid etc, select your chosen tour. Step 3: Read the Booking Conditions and Terms and Conditions carefully and accept and sign them. Step 4: Answer 3 simple questions and write a slogan asked at the end of the booklet as to why you would like to travel to your chosen destination with Cox & Kings. Step 5: Pay a minimum token reservation amount of ` 3,000 to the sales staff of our Cox & Kings offices / Franchisees / Preferred Agents / Agents who will pay us. OR You can also pay all these at one time. i) Token reservation amount of ` 3,000 per person. ii) Interest free non refundable booking amount of ` 20,000 iii) Documentation Amount which will vary as per the destination (only for international travel). Step 6: If you have only paid the Token reservation amount, then you must pay the interest free non-refundable booking amount and the documentation amount within 10 days from the date of your booking by cheque / demand draft or cash. Step 7: You have to visit the outlet where you had made your Reservation Amount payment and submit all these documents listed below: a. If you have not paid the balance online, then issue a Cheque / Demand heque / Demand draft in favour of Cox & Kings Ltd b. Physically signed booking form by the traveler c. Physically signed Terms and Conditions form by the traveler d. Filled and signed copy of your answers to the 3 questions and a slogan. e. Signed Photocopy of the first 2 pages and last 2 pages of your passport (only for international holidays) f. Physically signed BTQ form by the traveler (Only for international travel) g. Proof of Address by way of copies of Bills of utility services like Telephone Bill, Electricity Bill or Ration Card etc. h. PAN No. / Form 60 in case the payment is in cash Step 8: The full and final balance amount has to be paid 45 days prior to the departure date to be eligible for this Cash Back Offer. You have to submit these payments at the same outlet where you did your previous payments. NOTE If you are making cash payment above 20,000/- you would have to submit a copy of your PAN Card to us and an Income Tax declaration. Any payment made to your travel agent by you would not constitute payment to the Company until the same is remitted to the account of the Company and cleared. If your balance payment reaches us after the due date or you have not followed the payment deadlines as per the chart shown in A24, you would no longer be eligible for the Cox & Kings 10 Ka Josh. You would automatically be charged the regular brochure price or any current promotional price (with its applicable conditions) available at the time when you make your full payments. On payment of the booking amount and documentation amount / full payment you will receive an acknowledgement for the amount paid. You will have to pay all bank charges including charges relating to cheques / demand draft at the applicable rate in addition to the tour cost. The Courier charges will be applicable if used. The Company reserves the right to decline your booking / s for any Tour or to cancel your booking without assigning any reason. In case of an international holiday, the prevailing rate of exchange on the date of the transaction would be applicable.

10 Terms & Conditions of the Offers Ka Josh offer is subject to the prevailing laws including law relating to Foreign Exchange and RBI Regulations. In case of products for which payment in Foreign Exchange is required to be made, the client will have to pay the same as part of the basic travel quota at the applicable rate from Cox & Kings. 2. Please refer to our 10 Ka Josh offer booklet, Cox & Kings brochures and price booklet for complete details, booking conditions and terms and conditions. 3. Subject to RBI / GOI approval and current rules and also subject to terms and conditions of Cox & Kings Ltd. 4. Festival and high season surcharge will apply. All kind of taxes, fuel hikes as and when received, would be applicable with immediate effect. Above mentioned tour prices is available for travel in select months only. 5. For international packages the prices are calculated as per respective currencies (USD 1 = INR 65, EURO 1 = INR 74, 1 AUD = INR 50, 1 ZAR = INR 5.5). However the payment will be calculated at the prevailing rates on the day of payment. 6. The benefit under the scheme is guaranteed subject to the above and shall not be withdrawn by the company voluntarily. This is however subject to clause In case of any dispute or difference arising concerning the 10 Ka Josh offer or any alleged defect or deficiency of service availed, the same shall be resolved through arbitration as per the arbitration and the conciliation act 1996 and said will be at Mumbai. 8. The 10 Ka Josh offer does not amount to endorsement of the goods or services provided by organization / concerns like airlines, hotels, transport provider, cruise companies etc. whose services / products are availed by clients redeeming the 10 Ka Josh offer or assurance as to their quality by Cox & Kings Ltd. and the company shall not be liable for any defect or deficiency therein. 9. Employees (and their relatives) of Cox & Kings Ltd., MEC Global, Against The Flow, Think Why Not and Metal Communications., are not eligible to participate in the contest. 10. All statutory taxes (direct or indirect, including local levies, TDS, registration fees, Insurance) on the 10 Ka Josh offer shall be payable by you. Cox & Kings will not be responsible / liable for the same. 11. All disputes related to the contest shall be subject matter of the exclusive jurisdiction of the Mumbai High Court. The prevailing statutory laws of India shall be applicable to the contest. 12. All decisions pertaining to the Cox & Kings 10 Ka Josh offer are at the sole discretion of Cox & Kings. 13. This offer is funded from a special promotional budget created by Cox & Kings and is subject to change at any time at the sole discretion of the management. 14. If your booking is not accepted by the company, the amount paid by you towards this booking would be refunded by the company.

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12 Cox & Kings LIMITED Turner Morrison Building, 16 Bank Street, Fort, Mumbai Tel: (022) /30 Fax: (022)