Appendix: Sources for Research

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1 Appendix: Sources for Research PROFESSIONAL BODIES Association of Quality Management Consultants 4, Beyne Road Olivers Battery Winchester S022 4JW Tel: British Institute of Management Management House Cottingham Road Corby NN17 1 TI Tel: British Production and Inventory Control Society University of Warwick Science Park Sir William Lyons Road Coventry CV 4 7EZ Tel: Chartered Society of Designers 29 Bedford Square London WClB 3EG Tel: Institute of Directors 116 Pall Mall London SWl Y SED Tel: Institute of Export Export House 64 Clifton Street London EC2A 4HB Tel:

2 104 How to Become a Consultant Institute of Logistics and Distribution Management Douglas House Queens Square Corby NN171PL Tel: Institute of Management Consultants 32 Hatton Garden London EC1N 8DL Tel: Institute of Manufacturing Engineers Rochester House 66 Little Ealing Lane London W5 4XX Tel: Institute of Materials Management Cranfield Institute of Technology Cranfield MK43 OAL Tel: Institute of Personnel Management 35 Camp Road Wimbledon SW19 4UW Tel: Institute of Practitioners in Advertising 44 Belgrave Square London SW1X 8QS Tel: Institute of Purchasing and Supply Easton-on-the-Hill Stamford PE9 3NZ Tel: Institute of Quality Assurance 8 Grosvenor Gardens London SW1 ODQ Tel:

3 Appendix: Sources for Research 105 Institute of Training and Development Marlow House Marlow SL7 1 BN Tel: Institute of Translation and Interpreting 318a Finchley Road London NW3 5HT Tel: Management Consultants Association 11 West Halkin Street London SW1X 8JL Tel: TRADE ASSOCIATIONS Agricultural Engineers Association Ltd Samuelson House Paxton Road Orton Centre Peterborough PE2 OLT Tel: Association of British Health Care Industries Consort House 26 Queensway London W2 3RX Tel: Association of Database Producers c/o Royal Society of Chemistry University Park Nottingham NG7 2RD Tel: Association of Manufacturers of Domestic Electrical Appliances Leicester House 8 Leicester Street London WC2H 7BN Tel:

4 106 How to Become a Consultant British Aerosol Manufacturers' Association Kings Buildings Smith Square London SW1P 3JI Tel: British Ceramic Manufacturers' Association Station Road Stoke-on-Trent ST4 2SA Tel: British Consultants Bureau 1 Westminster Palace Gardens 1-7 Artillery Road London SW1P 1RJ Tel: British Exporters Association 16 Dartmouth Street London SW1H 9BL Tel: British Footwear Manufacturers' Association Royalty House 72 Dean Street London W1 V 5HB Tel: British Franchise Association Thames View Newtown Road Henley-on-Thames RG9 1HG Tel: British Furniture Manufacturers' Federated Association 30 Harcourt Street London W1H 2AA Tel:

5 Appendix: Sources for Research 107 British Hardware and Housewares Association 35 Billing Road Northampton NN1 500 Tel: British Industrial Truck Association Buckhurst Hill Ascot SL5 7RP Tel: British Insurance Association Aldermary House 10 Queen Street London EC4 1NT Tel: British International Freight Association Redfern House Browells Lane Feltham TW13 7EP Tel: British Plastics Federation 5 Belgrave Square London SW1X 8PH Tel: British Printing Industries Association 11 Bedford Row London WC1 Tel: British Pump Manufacturers' Association Artillery House Artillery Row London SW1P 1RT Tel: British Textiles Confederation 24 Buckingham Gate London SW1E 6LB Tel:

6 108 How to Become a Consultant Business Equipment and Information Technology Association 8 Southampton Place London WClA 2EF Tel: Chemical Industries Association Kings Buildings Smith Square London SWlP 3JJ Tel: Clothing and Footwear Institute 71 Brushfield Street London El 6AA Tel: Computing Services Association Hanover House 73 High Holborn London WCl V 6LE Tel: Cosmetic Toiletry and Perfumery Association 35 Dover Street London WlX 3RA Tel: Display Producers and Screen Printers' Association 243 Gray's Inn Road London WClX 8RB Tel: Electronic Components Industry Federation Romano House 399 The Strand London WC2R OLT Tel: Electronic Engineering Association Leicester House 8 Leicester Street London WC2H 7BN Tel:

7 Appendix: Sources for Research 109 Engineering Industries Association 16 Dartmouth Street London SW1H 9BL Tel: Federation of British Hand Tool Manufacturers Light Trades House Melbourne Avenue Sheffield S10 2QT Tel: Federation of Garden and Leisure Equipment Exporters 96 Church Street Great Bedwyn Marlborough SN8 3PF Tel: Federation of Manufacturers of Construction Equipment Carolyn House 22 Dingwall Road Croydon CRO 9XF Tel: Glass and Glazing Federation 44 Borough High Street London SE1 1XP Tel: Glass Manufacturers' Association 19 Portland Place London W1N 4BH Tel: Heating, Ventilating and Air Conditioning Manufacturers Association Sterling House 6 Furlong Road Bourne End SL8 5DG Tel:

8 110 How to Become a Consultant Lighting Industry Federation Swan House 207 Balham High Road London SW17 7BQ Tel: Machine Tool Trades Association 62 Bayswater Road London W2 3PH Tel: National Metal Trades Association 14 Pall Mall London SW1 Y 5LZ Tel: Scientific Instrument Manufacturers' Association Leicester House 8 Leicester Street London WC2H 7BN Tel: Society of Motor Manufacturers and Traders Ltd Forbes House Halkin Street London SW1X 70S Tel: Tool and Gauge-Makers Association 24 White Hart Street High Wycombe HP11 2HL Tel: GOVERNMENTAL AND OTHER SOURCES Advisory Conciliation and Arbitration Service 27 Wilton Street London SW1X 7 AZ Tel:

9 Appendix: Sources for Research 111 British Council 10 Spring Gardens London SW1A 2BN Tel: British Standards Institution Linford Wood Milton Keynes MK14 6LE Tel: Commission of the European Communities 8 Storey's Gate London SWlP 3AT Tel: Confederation of British Industry Centre Point 103 New Oxford Street London WC1A lou Tel: Council of British Chambers of Commerce Sovereign House 212a Shaftesbury Avenue London WC2H SEW Tel: The Design Council 28 Haymarket London SWl Y 4SU Tel: Department of Trade and Industry 1-19 Victoria Street London SWlH OET Tel: Department of Transport 2 Marsham Street London SWlP 3EB Tel:

10 112 How to Become a Consultant Export Marketing Research Scheme Association of British Chambers of Commerce 4 Westwood House Westwood Business Park Coventry CV 4 8HS Tel: International Chamber of Commerce Centre Point 103 New Oxford Street London WC1A 1QB Tel: Management Consultancy Information Service 38 Blenheim A venue Gants Hill Ilford IG2 6SQ Tel: Ministry of Agriculture, Fisheries and Food 3 Whitehall Place London SW1A 2HH Tel: National Physical Laboratory Teddington TW11 OLW Tel: United Nations Information Centre Ship House 20 Buckingham Gate London SW1 B 6LB Tel: World Bank New Zealand House Haymarket London SW1 Y 4TE Tel:

11 Index Accountant 19, 20 Administration of practice 22 Advertising 39 Appointments 45, 46-8 Assessment meeting 48 Assignment meeting 60 validity of 61 client's view of 63 conduct of 82 work programme 83 influencing elements 87 Bank loan 21 Bank manager 20 Body language 65 British Standards 4 Brochure 34 Budgeting 24, 75 Business name 14 Business organisations, structure of 6 Business plan 19 Buying signals 55 Cash-flow forecast 23 Change resistance 9~ Client company ethos 86 personnel 83 Closing the sale 57 Competitors 36, 64, 75 Computer science 5 Concern, the age of 1 Consultants opportunities for 2 future for 6 personal qualities of 8 integrity of 94 Contacts 34 Credit control 24-7 Decision-making unit 50-2, 56, 71, 81 relations with 85 Diagnosis Differential benefits 54 Direct mail 37-9 Diversification 42 Energy conservation 4 Expenses 76 Fee rates 41, 42, ~' 73 'Flexible firm' 6 Franchising 5 Gratuitous services 60, 77 Home, conducting business from 16 Income tax 15 Insurance 16, 17 Introductory letter 46 Invoicing 22 Leasing 22 Market 11, 36, 41 Marketing 12, National Insurance contributions 16 Negligence, claims for 36 Networks 35, 42, 68-9 Objections to proposals 56 Overdraft Partnerships 13, 15 Presentations Private limited company 14 Progress meetings 64 Promotion of the practice 5, 33 Proposals 71-9 Public relations 5, 37 Recommenqations 96 Record systems 23 Recycling 4 Redundancy 7 Referrals 59 Rejecting assignments 66-8 Reports 64, 97-9 Selling 45, 53 Settlement terms 77 Slow payers

12 114 Sole proprietorship 13, 15 Solutions analysis 91-4 Start-up costs 18 'SWOT' analysis 29-30,33-5,41 Telecommuting 7 Terms of reference 81 Index Time management 69, 70 Training 5 Utilisation rate 76 Value Added Tax 16

164 Buckingham. Palace Road, London. The Strand, London. Bryanston Street, London W1H 7EH Princess Square, 30 Leinster Gardens, 49 Queensborough

164 Buckingham. Palace Road, London. The Strand, London. Bryanston Street, London W1H 7EH Princess Square, 30 Leinster Gardens, 49 Queensborough All Hotels Nearest Pick Hotel Name Location Underground UpTime 164 Buckingham Palace, London Victoria Coach Station SW1W 9TP Victoria 8.45am Amba Hotel Charing The Strand, London Cross WC2N 5HX Charing