Licence Condition 4.6 (a) and (b) Licence Condition 4.9 (a) Licence Condition 5.6 (a) and (b) National Report To Postcomm and Postwatch
|
|
- Arnold Phillips
- 5 years ago
- Views:
Transcription
1 Licence Condition 4.6 (a) and (b) Licence Condition 4.9 (a) Licence Condition 5.6 (a) and (b) National Report To Postcomm and Postwatch 2007/08 Quarter 1 Report
2 NATIONAL QUARTER 1 REPORT 2007 / 2008 CONTENT PAGE Overview Of Quality Of Service Performance - Quarter / Table 1 Scheduled Service Standards & Standardised Measures 3 Actual Quarter Results Table 2 Postcode Area (PCA) First Class Stamped and Metered Delivered in PCA 4 5 Actual Quarter Results Table 3 Percentage of Deliveries By Latest Delivery Times 6 Actual Quarter Results Table 4 Percentage Of Collections At Or After Final Advertised Time of Collection 7 Actual Quarter Result Table 5 Downstream Access Products 8 Actual Quarter Results Table 6 Business Collections Served Each Day 9 Actual Quarter Results Table 7 Business Collections Made No Earlier Than The Collection Window 10 Actual Quarter Results Commentary on Performance Table 8 Licence Condition 5.6 Complaints Report 15
3 OVERVIEW OF QUALITY OF SERVICE PERFORMANCE This report is produced in accordance with Conditions 4.9(a), 4.6(a) (b) and 5.6(a) (b) of Royal Mail's amended Licence dated 25 May The Annex to Condition 4 of the Licence details twelve Scheduled Services or Standardised Measures. Each of the twelve (apart from Special Delivery) has four performance bands, with the consequences of performance in each band explained in the Licence. This commentary compares actual performance in 2007/08 with the Performance Band 1 standard. The Quarter 1 reporting period for all measures except European International Delivery is 19 March June 2007 ( 11 weeks). The Quarter 1 reporting period for European International Delivery is 1 April June Overall, a good start to the new reporting year. For eleven of the twelve Scheduled Services or Standardised Measures Royal Mail performed in Quarter 1 at or above the full-year Licence requirement, as follows: Quarter 1 Actual cw Full-Year Target Retail First Class At target level Retail Second Class +0.3 Bulk First Class +1.5 Bulk Second Class +0.5 Bulk Third Class +1.9 Standard Parcels +3.8 European International Delivery Special Delivery +0.1 Postcode Area % Delivered -20/118 PCAs % Of Collection Points Served Each Day At target level % Of Delivery Routes Completed Each Day % Of Items Correctly Delivered
4 The only Standard below the Licence full-year target level after Quarter 1 is the geographical Postcode Area (PCA) measure of 1st Class Stamped and Meter Delivered From The UK. 20 Postcode Areas out of the targetted 118 were below the full-year target level. For several of these PCAs the results were adversely impacted by the consequences of industrial action at Edinburgh Mail Centre in Period 1 and weather disruption. However, the rest-of-year performance required in order to achieve the full-year target is achievable, assuming steady-state, at each of the PCAs based on historical performance. (NB. The PCA- level results at Quarter 1 are subject to wide statistical accuracy which will reduce as the year progresses as more samples are taken into account). The underlying performance for all the twelve Scheduled Services and Standardised Measures is on course to meet the full-year Licence targets, assuming no force majeure or indusrial action disruption. (However, the national level industrial action called by the CWU which started in Period 4 and continued throughout Quarter 2, together with the flooding in Yorkshire in Period 4 and the flooding in Gloucestershire, Worcestershire, Warwickshire and Oxfordshire in Period 5, have severely affected the results, which will be confirmed when the Quarter 2 Report is produced in November.) The following report details the results for Quarter 1. In addition, in accordance with the requirement from Postcomm, a written commentary is provided for any Scheduled Service or Standardised Measure, or for any products in the Bulk First Class or Bulk Second Class grouping, which falls into Band 3 or 4 of the performance bands as detailed in the Annex to Licence Condition 4. Cumulatively to the end of Quarter 1 this applies in three cases only: Response Services 1st Class Response Services 2nd Class Postcode Area: 1st Class Stamped And Meter Delivered From The UK The Licence also requires Royal Mail to provide quarterly results against the following Non-Standardised Measures which do not have Licence targetry: the percentage of deliveries in the UK which are made by the latest delivery time the percentage of collections in the UK which are made from Post Office letter boxes and other access points at or after the final advertised time of collection the percentage of Downstream Access products which are delivered on the first working day after receipt by Royal Mail Royal Mail has also agreed to provide from Quarter /08 quarterly information in respect of business collections viz: percentage of business collections served each day percentage of final business collections made no earlier than the collection window 2
5 Table 1. Scheduled Services & Standardised Measures Actual Quarter 1 Results Scheduled Services & Standardised Measures Standard Standards Quarter 1 Quarter 1 % % 95% cl Grouping 1 (Retail First Class) /- 0.2 Grouping 2 (Retail Second Class) /- 0.2 Grouping 3 (Bulk First Class) / st Class Postage Paid Impression / st Class Response Services /- 2.0 Mailsort /- 2.5 Presstream /- 1.0 Grouping 4 (Bulk Second Class) / nd Class Postage Paid Impression / nd Class Response Services /- 1.3 Mailsort /- 1.0 Presstream /- 1.5 Grouping 5 (Bulk Third Class) /- 0.7 Standard Retail Parcels /- 0.9 European International Delivery /- 0.8 Special Delivery # ## Postcode Area Target % (Delivered) 91.5 (in 118/118) 98 of 118 Percentage Of Collection Points Served Each Day Percentage Of Delivery Routes Completed Each Day Percentage Of Items Delivered Correctly / Standard is full-year cumulative. ## Product subject to continuous sampling (confidence limit inapplicable). 95% cl = 95% confidence limit. # The result for Special Delivery is for all Special Delivery (Next Day) items. The Licence target is for Special Delivery (Next Day) other than when sold to users having an account with the licensee buying the service using their account. The Royal Mail measurement system is unable to separate the performance for account and non-account customers in this way. 3
6 Table 2. Postcode Area (PCA) First Class Stamped and Metered Delivered In PCA Actual Quarter 1 Results Postcode Area Q1 C/L Postcode Area Q1 C/L Postcode Area Q1 C/L AB Aberdeen /- 2.3 DL Darlington /- 2.6 KW Kirkwall /- 2.3 AL St Albans /- 1.9 DN Doncaster /- 1.9 KY Kirkcaldy /- 3.1 B Birmingham /- 1.9 DT Dorchester /- 2.5 L Liverpool /- 2.0 BA Bath /- 2.1 DY Dudley /- 1.9 LA Lancaster /- 2.1 BB Blackburn & Burnley /- 2.5 E London East /- 2.4 LD Llandrindod Wells /- 2.4 BD Bradford /- 1.6 EC City of London /- 1.9 LE Leicester /- 1.9 BH Bournemouth /- 2.1 EH Edinburgh /- 2.6 LL North Wales /- 2.4 BL Bolton /- 2.4 EN Enfield /- 2.1 LN Lincoln /- 2.1 BN Brighton /- 2.4 EX Exeter /- 2.2 LS Leeds /- 2.3 BR Bromley /- 1.6 FK Falkirk /- 2.6 LU Luton /- 1.7 BS Bristol /- 1.8 FY Fylde /- 3.1 M Manchester /- 1.9 BT Northern Ireland /- 2.6 G Glasgow /- 1.8 ME Maidstone /- 2.5 CA Carlisle /- 2.2 GL Gloucester /- 1.9 MK Milton Keynes /- 2.1 CB Cambridge /- 2.5 GU Guildford /- 2.4 ML Motherwell /- 2.4 CF Cardiff /- 2.5 HA Harrow /- 1.8 N London N /- 2.0 CH Chester & Deeside /- 2.1 HD Huddersfield /- 2.0 NE Newcastle /- 2.2 CM Chelmsford /- 2.4 HG Harrogate /- 2.2 NG Nottingham /- 2.3 CO Colchester /- 2.6 HP Hemel Hempstead /- 2.2 NN Northamptonshire /- 2.2 CR Croydon /- 1.6 HR Hereford /- 2.3 NP Newport /- 2.4 CT Canterbury /- 2.1 HS Hebrides /- 3.6 NR Norwich /- 2.1 CV Coventry & Warwickshire /- 2.4 HU Hull /- 2.7 NW London NW /- 2.0 CW Crewe /- 2.4 HX Halifax /- 2.0 OL Oldham /- 2.3 DA Dartford /- 2.0 IG Ilford /- 2.1 OX Oxford /- 2.3 DD Dundee /- 2.9 IP Ipswich /- 2.2 PA Paisley /- 2.3 DE Derby /- 2.0 IV Inverness /- 2.1 PE Peterborough /- 1.9 DG Dumfries /- 2.4 KA Kilmarnock /- 2.4 PH Perth /- 2.8 DH Durham /- 2.2 KT Kingston upon Thames /- 1.8 PL Plymouth /- 2.4 = Areas below full-year target = Areas meeting or exceeding full-year target = Exempted from postcode area targets 4
7 Table 2. (Continued) Postcode Area (PCA) First Class Stamped and Metered Delivered In PCA Actual Quarter 1 Results Postcode Area Q1 C/L Postcode Area Q1 C/L PO Portsmouth /- 2.4 TW Twickenham /- 1.7 PR Preston /- 2.0 UB Uxbridge /- 1.9 RG Reading /- 2.2 W London West /- 1.7 RH Redhill /- 1.7 WA Warrington /- 2.1 RM Romford /- 2.1 WC London West Central /- 1.9 S Sheffield /- 2.1 WD Watford /- 1.6 SA Swansea /- 2.6 WF Wakefield /- 1.8 SE London SE /- 2.1 WN Wigan /- 2.4 SG Stevenage /- 1.8 WR Worcester /- 2.4 SK Stockport /- 2.2 WS Walsall /- 2.1 SL Slough /- 1.9 WV Wolverhampton /- 2.1 SM Sutton /- 2.1 YO York /- 2.2 SN Swindon /- 2.2 ZE Lerwick /- 5.0 SO Southampton /- 2.7 SP Salisbury /- 2.2 SR Sunderland /- 2.9 SS Southend-on-Sea /- 2.1 ST Stoke-on-Trent /- 2.6 SW London SW /- 2.0 SY Shrewsbury & Mid Wales /- 2.6 TA Taunton /- 2.1 TD Borders /- 3.1 TF Telford /- 2.3 TN Tonbridge /- 1.9 TQ Torquay /- 2.1 TR Truro /- 2.0 TS Teesside /- 2.3 = Areas below full-year target = Areas meeting or exceeding full-year target = Exempted from postcode area targets 5
8 Table 3. Non-Standardised Measure: Percentage of Deliveries By Latest Delivery Times Standard Urban Rural Quarter 1 Quarter 1 UK
9 Table 4. Non-Standardised Measure: Percentage Of Collections At Or After Final Advertised Time of Collection Percentage Of Collections (From All Access Points Except Business Collections) At Or After Final Advertised Time of Collection National Result Quarter 1 UK
10 Table 5. Non-Standardised Measure: Downstream Access Products Percentage Delivered On The First Working Day After Receipt By Royal Mail National Result Quarter 1 UK /
11 Table 6. Non-Standardised Measure: Business Collections Served Each Day Percentage Of Business Collections Served Each Day National Result Quarter 1 UK
12 Table 7. Non-Standardised Measure: Business Collections Made No Earlier Than The Collection Window Percentage Of Final Business Collections Made No Earlier Than The Collection Window National Result Quarter 1 UK
13 1 ST CLASS RESPONSE SERVICES Quarter 1 Result Confidence Level /- 2.0 OVERVIEW 1 st Class Response Services is within the overall Grouping 3 (Bulk First Class) Scheduled Service which has a Licence Standard of 91.0 for full year performance. Quarter 1 result for the Grouping was 92.5, well above Standard. Royal Mail have consistently stated that the previous Licence target levels (which became the Grouping target levels from 2006/7) were not realistic for the RS product specification. It was for this reason that Royal Mail developed and launched in 2004/05 a new but complementary set of products, Response Plus, which give customers a choice. We have told Postcomm and Postwatch that we do not consider that the residual controlled Response Services products in the amended Licence are able to achieve the targets for the groupings. The actual results for RS should not be automatically considered against the grouping targets. 11
14 2 nd CLASS RESPONSE SERVICES Quarter 1 Result Confidence Level /- 1.3 OVERVIEW 2 nd Class Response Services is within the overall Grouping 4 (Bulk Second Class) Scheduled Service which has a Licence Standard of 97.5 for full year performance. Quarter 1 result for the Grouping was 98.0, above Standard level. As explained in the commentary for 1 st Class Response Services, the actual results for RS should not be automatically considered against the grouping targets. 12
15 POSTCODE AREA 1 ST CLASS STAMPED AND METER DELIVERED The Schedule Of Standardised Measures requires all Postcode Areas (excluding HS, KW and ZE) to achieve an average performance of 91.5% next day delivery for 1 st Class Stamped and Meter Delivered in the PCA throughout the 12 months period ending March 2008, excluding the Christmas period. Progress against this standard is shown in the table below: Number Of Postcode Areas Averaging 91.5% Or Above For 1 st Class Delivered Stamped And Meter Quarter 1 Result Full Year Cumulative Standard 98 out of out of 118 The End-to-End measurement system is designed to produce results which have meaningful statistical accuracy on an annual basis. The results for a single quarter have wider statistical accuracy. We do not expect all Postcode Areas to be achieving the full-year target level at the beginning of the year as a single month of weaker performance with wide statistical accuracy can have a significant effect on the cumulative result. Obviously, as the year progresses the impact of that single month will decrease. The table below summarises the performance of the 20 Postcode Areas which after Quarter 1 are below the full year target level, together with the performance which is required during the remainder of the year in order for each to achieve its full year standard. In all cases, the rest-ofyear requirement is achievable assuming no force majeure or indusrial action disruption. (However, as stated in the Overview above, the national level industrial action called by the CWU which started in Period 4 and continued throughout Quarter 2, together with the flooding in several areas of the country in Periods 4 and 5, have severely affected the results, which will be confirmed when the Quarter 2 Report is produced in November.) 13
16 Postcode Area Quarter 1 Results Rest Of Year Requirement 2006/7 Full Year Performance BN Brighton / BT Northern Ireland / CF Cardiff / CM Chelmsford / CO Colchester / CW Crewe / DD Dundee / DL Darlington / DT Dorchester / EH Edinburgh / FK Falkirk / GU Guildford / HU Hull / KY Kirkcaldy / LS Leeds / PH Perth / SA Swansea / SO Southampton / ST Stoke-on-Trent / TD Borders / of the 20 PCAs (DD, EH, FK, KY, PH and TD) were affected by the Unofficial Industrial Action which took place at Edinburgh Mail Centre and Edinburgh Airport on 24 th and 25 th March Each of these PCAs is served by Edinburgh Mail Centre. The dispute was regarding working practices at the unit. In addition, in Period 1 adverse weather disrupted air network services into and out of Scotland. As can be seen from the actual results for 2006/7 summarised above, all the PCAs except DD and PH achieved or exceeded the level of performance required in the remainder of this year to achieve the full-year Licence target. This both supports the need to take account of the statistical accuracy of a single quarter s results and also provides confidence of their ability to recover without the need for remedial action plans over and above business as usual performance management. The 2 PCAs which need a step change in performance above last year s level have focused action plans 14
17 Table 8. Licence Condition 5.6 Complaints Report The number of complaints unresolved at the beginning of period Q1 Report (a), 5.6 (b) (i), (iii) The number of complaints received in the period The number of complaints resolved in the period The number of complaints unresolved at the end of period Total Compensation Value Royal Mail Letters Total 21, , ,495 19,308 2,710,854 Main Causes: Loss 12, , ,853 11,983 1,859,361 Redirection Failure 1,715 35,172 36,467 1,188 71,719 Mis-Delivery ,751 28, ,273 Delivery Procedures ,577 26, ,104 Delay 1,084 18,360 18, ,813 Damage 1,296 12,299 12,817 1, ,182 Delivery Frequency 339 4,100 4, ,972 Redirection Centre Failure 46 4,108 4, ,432 Part Loss 115 3,868 3, ,138 Other Complaints 3,253 44,157 45,307 2, ,861 Q1 Report (b) (ii) % Calls answered to quality standard aim 80% in 20 seconds % Cases closed to quality standard aim - 100% (inland) in 30 calendar days Royal Mail 69.0% 87.3% 15
National Report To Postcomm and Postwatch
Licence Condition 4.6 (a) and (b) Licence Condition 4.9 (a) Licence Condition 5.6 (a) and (b) National Report To Postcomm and Postwatch 2008/09 Quarter 1 Report NATIONAL QUARTER 1 REPORT 2008 / 2009 CONTENT
More information2008 Manchester Flats Cancelling Machine
2008 Manchester Flats Cancelling Machine A NEC (Nippon Electric Company) Flats Cancelling Machine was introduced at Manchester Mail Centre in late November 2008. Its purpose was to cancel all Flat items
More informationTechnical specification: BS 4449:2005 GRADE B500B BAR AND COIL
BS 4449:2005 GRADE B500B BAR AND COIL DIAMETER SIZE EXTRA* COIL EXTRA* 8 mm 40.00 15.00 10 mm 25.00 15.00 12 mm 20.00 15.00 Base price + the following extras per size and/or format (coil) 16 mm - 15.00
More informationreallymoving.com Quarterly Migration Monitor
reallymoving.com Quarterly Migration Monitor Q2 2011 - September Contents Part 1: Migration from major UK cities to smaller towns 2 continues Part 2: Movement from South East of England 3 continues through
More informationHappiness is a town called Harrogate destination named happiest place to live for THIRD year running
Rightmove plc 3 rd & 4 th Floor 33 Soho Square London W1D 3QU Under embargo until 00.01 Thursday 6 th August Happiness is a town called Harrogate destination named happiest place to live for THIRD year
More informationBirmingham B20 B20. Darlington DL17 DL17 Durham DH4 DH4. Newcastle upon Tyne NE6 NE6. Sunderland SR2 SR2 Teesside TS3 TS3
Area/Town Location Fundraising posarea postcod NEWCASTLE Boots 121-125 Shields Rd, Newcastle upon Tyne NE6 1DN NE6 1DN SWINDON The Brunel Shopping Centre, Swindon SN1 1LF SN1 1LF MANCHESTER The Range Unit
More informationVisit rswww.com/branches for information and the latest news from your local RS.
Down the road or across the country, you re never far from the products you need. Visit rswww.com/branches for information and the latest news from your local RS. Follow us on twitter @RSLocal YOUR LOCAL
More informationCensus 2011: City snapshot
Census Snapshot September 2012 Census 2011: snapshot Rachel Smith, September 2012 On 16 July 2012 the first outputs from the Census 2011 for England and Wales were released, followed on 19 September 2012
More informationCity employment: An overview from the Business Register & Employment Survey (BRES)
employment September 2012 employment: An overview from the Business Register & Employment Survey (BRES) Rachel Smith, September 2012 On 28 September, the latest employment estimates for 2011, taken from
More informationPress Release 23/05/11
Press Release 23/05/11 Savings balances by postal areas shows residents of Richmond upon Thames and Aberdeen are Streets Ahead of the Nation Just a short stroll from the famous Richmond Park lives some
More informationPQ Local Authorities with exceedances of NO 2 annual mean limit value (based on 2015
PQ 47949 - Local Authorities with exceedances of NO 2 annual mean limit value (based on 2015 compliance assessment) Local Authorities with exceedances of NO 2 annual mean limit value (based on 2015 compliance
More information75,402 sq ft. 88,866 sq ft NOTTINGHAM. panattoni park CONSTRUCTION UNDER. Two industrial/warehouse units TO LET AVAILABLE Q3 2018
panattoni park Two industrial/warehouse units 88,866 sq ft TO LET AVAILABLE Q3 2018 75,402 sq ft TO LET AVAILABLE Q4 2018 /J26 UNDER CONSTRUCTION INDICATIVE IMAGE www.pp.com panattoni park NG16 NN7 4DE
More informationArea/Town/site Postcode Postcode. The Range, Sunderland SR3 1PD SR3 1PD
Area/Town/site Postcode Postcode The Range, Sunderland SR3 1PD SR3 1PD Wilkos Interchange Centre, West Street, Gateshead NE8 1BH NE8 1BH South Shields, North Side Bridge NE33 2RL NE33 2RL Iceland, 2-10
More informationYouGov PlaceIndex results
YouGov PlaceIndex results PlaceIndex is an exciting new way of scoring Britain s major cities. It can help understand why people want to visit, work and live in certain cities and this information can
More informationHealthwatch is the independent champion for people who use health and social care services.
B R I E F I N G State of Support Local Healthwatch Funding 2017/18 30 November 2017 Overview Healthwatch is the independent champion for people who use health and social care services. Across the country
More information1.6 million sq ft TO LET/FOR SALE AVAILABLE Q4 2019
ON SITE NOW 1.6 illion sq ft TO LET/FOR SALE AVAILABLE Q4 019 / WEEDON ROAD NN7 4DE Build-to-suit and speculative buildings Direct access to Junction 16 Clear height up to 18 Three speculatively built
More informationCurrent Toyota Apprenticeship Vacancies
Current Toyota Apprenticeship Vacancies Service Technician Apprenticeship Inchcape Oxford Oxford Motor Park Langford Lane Kidlington Oxford OX5 1FJ Jemca Bracknell John Nike Way Bracknell Berkshire RG12
More informationSchool improvement monitoring and brokering grant provisional allocations for illustrative purposes
School improvement monitoring and brokering grant provisional allocations for illustrative purposes The school improvement monitoring and brokering grant was announced on 30 November 2016. This grant of
More informationS31 Grant determination for a high needs strategic planning fund in : DCLG ref 31/2916
S31 Grant determination for a high needs strategic planning fund in 2016-17: DCLG ref 31/2916 Purpose of the fund Local authorities can use this fund to carry out a strategic review of their high needs
More informationProgramme of Asbestos Training UK dates for 2014 International courses available
Programme of Asbestos Training UK dates for 2014 International courses available Course booking form To book on any one of our Scheduled courses you can: either complete this form and email it to enquiries@aaa-training.com
More informationNumbers achieving 3 A grades in specific A-Level combinations by school type and LEA
Numbers achieving 3 A grades in specific A-Level combinations by school type and LEA Statistics Report Series No. 9 Joanne L. Emery February 2009 Research Division Statistics Group Assessment, Research
More informationAffordability of city homes hits ten-year low
NOT FOR BROADCAST OR PUBLICATION BEFORE 00.01 HRS FRIDAY 2 FEBRUARY Affordability of city homes hits ten-year low Affordability in cities has worsened with the ratio between house prices and average annual
More informationCONSTRUCTION UNDER. Cross-docked warehouse/distribution unit 550,270 sq ft TO LET AVAILABLE Q M1/J26 PANATTONI PARK NOTTINGHAM NOTTINGHAM 550
UNDER CONSTRUCTION PANATTONI PARK NOTTINGHAM Cross-docked warehouse/distribution unit 550,270 sq ft TO LET AVAILABLE Q1 2019 /J26 INDICATIVE IMAGE NN7 NG16 4DE 3RY /J26 Panattoni Park Nottingham is a 55
More informationSixth Form University Open Days
Sixth Form Open Days 2017-2018 A of Aberdeen Abertay Aberystwyth Anglia Ruskin Saturday 7 th Wednesday 8 th Saturday 11 th Aston Saturday 7 th Saturday 4 th B Bangor Sunday 15 th Bath Spa of Bedfordshire
More informationInverness LOCH NESS CALEDONIAN LOCH OICH LOCH LOCHY WATERWAY MAP Key SCALE 0 50 kilometres Fort William Managed by British Waterways 0 10 20 30 miles Managed by British Waterways Scotland Perth Dundee
More informationBuy-to-Let Index Quarterly Report
Buy-to-Let Index Quarterly Report With special feature 'Biggest Climbers of 2017' December 2017 020 7118 1900 lendinvest.com Two Fitzroy Place, 8 Mortimer Street, London, W1T 3JJ 1 Manchester takes top
More informationWD17,WD18,W D19,WD24 and WD25. WD17,WD18,WD 19,WD24 and WD25 Milton Keynes. Watford. MK1 to MK17 MK1 to MK17. Northampton NN1 to NN7 NN1 to NN7
Fundraising Area London UB6 UB6 London KT9 KT9 London E1 E1 London HA1 HA1 London N7 N7 London NW10 NW10 London SM5 SM5 London W8 W8 London BR6 BR6 London CR0 CR0 London CR2 CR2 London CR8 CR8 London UB6
More informationTotal ABC1 C2DE Total
NRS Readership Estimates - Newspapers and Supplements AIR - Latest 12 Months: April 2013 - March 2014 Adults Men Total ABC1 C2DE 15-34 35+ Total UNWEIGHTED SAMPLE 36102 21246 14856 8809 27293 16052 EST.POPULATION
More informationRegional Spread of Inbound Tourism
Regional Spread of Inbound Tourism Foresight issue 164 VisitBritain Research, January 2019 1 Contents Introduction Summary Key metrics by UK area Analysis by UK area Summary of growth by UK area Scotland
More informationPlanned Expenditure by Local Authorities: Services for Young People
Planned Expenditure by Local Authorities: Services for Young People Section 251 Under Section 251 of the Apprenticeships, Skills, Children and Learning Act 2009, local authorities are required to submit
More informationSupplementary information for Parliamentary Questions UIN : VOA Closures and UIN : VOA Staff. 15 December 2017
Supplementary information for Parliamentary Questions UIN 117327: VOA Closures and UIN 117328: VOA Staff 15 December 2017 Notes about this release All dates shown in the attached pack are provisional and
More informationOriel 2018 (2019intake) Hospital and Health Board Employers
Oriel 2018 (2019intake) Hospital and Health Board Employers Employer Name ABERTAWE BRO MORGANNWG UNIVERSITY HEALTH BOARD AINTREE UNIVERSITY HOSPITAL NHS FOUNDATION TRUST AIREDALE NHS FOUNDATION TRUST ALDER
More information#element of bullying / harassment South West 2gether NHS FT Mental Health Small
1 South West 2gether NHS FT Mental Health Small 3 2 0 3 0 Aintree University Hospital NHS FT Yorks and Humber Airedale NHS FT Combined Acute and Community Small 28 0 8 7 1 North West Alder Hey Children's
More informationWorkless households for areas across the UK in 2010
Workless households for areas across the UK in 2010 Coverage: UK Date: 08 September 2011 Geographical Area: Local Authority County Theme: Labour Market Animated YouTube Video A short video podcast explaining
More information550,270 sq ft TO LET AVAILABLE Q1 2019
UNDER CONSTRUCTION 10 EASTWOOD NG16 3RY CROSS-DOCKED WAREHOUSE/DISTRIBUTION UNIT,270 sq ft TO LET Q1 2019 junction 26-7 minutes Ample car & HGV parking with potential for more 50m yards on both sides 15m
More informationEMPIRE. Bromley Clydebank Newcastle Sunderland ODEON UK & IRELAND
CINEWORLD ABERDEEN UNION SQUARE ALDERSHOT ASHFORD ASHTON-UNDER-LYNE BEDFORD BEXLEYHEATH BIRMINGHAM BROAD STREET BOLDON BOLTON BRADFORD BRAINTREE BRIGHTON BRISTOL BURTON-ON-TRENT CARDIFF CASTLEFORD CHELTENHAM
More information2016-BASED HOUSEHOLD PROJECTIONS
2016-BASED HOUSEHOLD PROJECTIONS PLANNING DESIGN ENVIRONMENT PEGASUSGROUP.CO.UK ECONOMICS 2016-BASED HOUSEHOLD PROJECTIONS The Office for National Statistics (ONS) released its 2016-household projections
More informationgrade A space grade a location FOR SALE TO LET
grade A space grade a location FOR SALE TO LET www.lancashire.gov.uk/lancsbusinesspark Grade A space Grade A location A MAJOR NEW DEVELOPMENT Lancashire Business Park is one of the North West s premier
More informationNHS OH providers for health clearance to join the National Performers List please contact your local provider for enquiries
NHS OH providers for health clearance to join the National Performers List please contact your local provider for enquiries Location Address Contact details East of England Bedford (working towards SEQOHS
More informationNHS OH providers for health clearance to join the National Performers List please contact your local provider for enquiries
NHS OH providers for health clearance to join the National Performers List please contact your local provider for enquiries Location Address Contact details East of England Bedford (working towards SEQOHS
More informationHome affordability in cities at its worst since 2008
NOT FOR BROADCAST OR PUBLICATION BEFORE 00.01 HRS SATURDAY 25 TH FEBRUARY 2017 Home affordability in cities at its worst since 2008 Average city house prices outpace earnings growth over last five years
More informationCONNECTIVITY IMPROVEMENTS ACHIEVED BY HS2 AND HIGH SPEED UK FOR: (extract from HS2 High Speed to Nowhere)
APPNDIX L2 CONNCTIVITY IMPROVMNTS ACHIVD BY HS2 AND HIGH SPD UK FOR: LICSTR (extract from HS2 High Speed to Nowhere) Appendix L2 : Leicester Page 262 Introduction & key results Page 263 Timeline of comparative
More information550,270 sq ft TO LET AVAILABLE Q1 2019
UNDER CONSTRUCTION 10 EASTWOOD NG16 3UA CROSS-DOCKED WAREHOUSE/DISTRIBUTION UNIT 550,270 sq ft TO LET Q1 2019 J26-7 minutes Ample car and HGV parking with potential for more 50m yards on both sides 15m
More informationThe Wallpaper Collection - Selected Patterns On Display. The Wallpaper Collection - All 148 Patterns On Display
Our s have a wide range of wallpaper in-store and available to order. Check the list below to see what wallpaper options are at your local branch. s s On SCOTLAND ABERDEEN AB11 5QL 01224 211990 3 3 3 SCOTLAND
More informationgrade A space grade a location FOR SALE TO LET
grade A space grade a location FOR SALE TO LET www.lancashire.gov.uk/lancsbusinesspark Grade A space Grade A location A MAJOR NEW DEVELOPMENT Lancashire Business Park is one of the North West s premier
More informationCertificate of Approval
Certificate of Approval This is to certify that the Management System of: Cromwell Tools Ltd and Cromwell Group (Holdings) Ltd Companies 65 Chartwell Drive, Wigston, Leicester, LE18 2FS, has been approved
More informationIR UK Interface Requirement 2066
IR 2066 - UK Interface Requirement 2066 High Density Fixed Satellite Service Systems Publication date: October 2010 98/34/EC Notification number: 2006/0426/UK Contents Section Page 1 References 3 2 Foreword
More informationNHS OH providers for health clearance to join the National Performers List please contact your local provider for enquiries
NHS OH providers for health clearance to join the National Performers List please contact your local provider for enquiries Location Address Contact details East of England Bedford (working towards SEQOHS
More informationAutumn 2017 Customer Report
Autumn 2017 Customer Report Glasgow Motherwell Dundee Inverkeithing Haymarket Cupar Markinch Edinburgh Waverley Aberdeen Leuchars Ladybank Kirkcaldy Arbroath Stonehaven Montrose Dunbar Berwick-upon-Tweed
More informationSpring 2017 Customer Report
Spring 2017 Customer Report Aberdeen Stonehaven Montrose Dundee Arbroath Glasgow Central Motherwell Inverkeithing Haymarket Cupar Markinch Leuchars Ladybank Kirkcaldy Edinburgh Waverley Dunbar Berwick-upon-Tweed
More informationCertificate of Approval
Certificate of Approval This is to certify that the Management System of: Thomson Airways Limited Wigmore House, Wigmore Lane, Luton, LU2 9TN, has been approved by LRQA to the following standards: David
More informationUK Factoids. The Highest Waterfalls In England, Scotland And Wales. Country Waterfall Height Location Grid Ref Map
UK Factoids The Highest Waterfalls In England, Scotland And Country Waterfall Height Location Grid Ref Map England Cauldron Snout 200ft (61m) Durham - Teesdale NY814287 EXP OL19 / LRM 91 Pistwll Rhaeadr
More informationIMPORTANT. Anyway, here is the list of the sections of routes on which passes may be used: 007 Deal Canterbury Bluewater Eltham Eltham VCS
Whilst passes are not valid on most of the National Express network, on certain sections which have been registered as "local routes", they may be used for free travel. IMPORTANT Free passes are accepted
More informationFind your local IRV in NORTH WEST ENGLAND (listed in postcode order) (FIRVs are in blue)
Find your local IRV in NORTH WEST ENGLAND (listed in postcode order) (s are in blue) IRV BLACKBURN BB1 7JE Tel: 01254 670022 www.peterjackson.co.uk Janet Isherwood Jwlry ROSSENDALE BB4 7LS Tel: 01706 831257
More informationWorkshop Name Address Opening Hours
Workshop Name Address Opening Hours Aberdeen Wellington Circle, Altens, ABERDEEN, AB12 3TT 06:00-18:00 Monday-Friday Aberystwyth Glan Yr Afon Industrial Estate, Aberystwyth, SY23 3JQ 06:00-16:00 Monday-Friday
More informationProforma Portfolio Summary Big Yellow Stores
Strategic Report (continued) Proforma Portfolio Summary Big Yellow Stores 2016 2015 Mature (1) Established Developing Total Mature Established Developing Total Number of stores (2) 56 11 4 71 56 11 2 69
More informationLOGISTICS 175 TO LET M61/J4 BOLTON BL5 1BT. New build
1/J4 BOLTON BL5 1BT 175 New build TO LET New 175,212 sq ft industrial/distribution unit Adjacent to junction 4, 1 Ready for immediate occupation Transforming Regenerating Revitalising wwwlogisticsnorthcom
More informationDear Louise. I can confirm that the full list of approved sites for this study is:
From: TOTENHOFER, Ashley (HEALTH RESEARCH AUTHORITY) Sent: 28 June 2018 13:06 To: SAVIC, Louise (LEEDS TEACHING HOSPITALS NHS TRUST) Subject: RE: DALES 232512 Dear Louise I can confirm that the full list
More informationLOGISTICS 175 TO LET M61/J4 BOLTON BL5 1BT. New build
1/J4 BOLTON BL5 1BT 175 New build TO LET New 174,940 sq ft industrial/distribution unit Adjacent to junction 4, 1 Ready for immediate occupation LET TO Transforming Regenerating Revitalising wwwlogisticsnorthcom
More informationNHS South Warwickshire CCG
1 West Midlands South Worcestershire, Redditch, Bromsgrove & Wyre Forest (Fast Track with 2 & 3) NHS Redditch and Bromsgrove Worcestershire West Midlands NHS South Worcestershire NHS Wyre Forest 2 West
More informationNOT FOR BROADCAST OR PUBLICATION BEFORE HRS Saturday 26 th January 2013
NOT FOR BROADCAST OR PUBLICATION BEFORE 00.01 HRS Saturday 26 th January 2013 The Halifax Cities Review tracks house price movements in cities in the UK. The review is based on the Halifax's own extensive
More informationFundraising postcode
Area/Town Location Fundraising postcode Area postcode B&Q Meir Park, Whittle Rd, Stoke-on-Trent ST3 7QA ST3 7QA BOOTS-15, Old Basing Mall, Basingstoke RG21 7LW RG21 7LW BP-Bagshot Rd, Bracknell RG12 0SH
More informationFirearms licensing contacts (England and Wales) Tuesday, 21 October 2014
Firearms licensing contacts (England and Wales) Tuesday, 21 October 2014 Avon & Somerset Licensing Bureau (F) The Bridewell PO Box 3115 Bristol BS1 9GF Phone: 01179 455175 Fax: 01179 455532 E: firearms.licensing@avonandsomerset.pnn.police.uk
More informationVisitor Attractions Trends in England 2014
Visitor Attractions Trends in England 2014 Annual Report for Heritage Counts Prepared for Historic England 1. Introduction and Background This report presents key tables from the historic properties element
More informationCONNECTIVITY IMPROVEMENTS ACHIEVED BY HS2 AND HIGH SPEED UK FOR: (extract from HS2 High Speed to Nowhere)
APPNIX H2 CONNCTIVITY IMPROVMNTS ACHIV BY HS2 AN HIGH SP UK FOR: HURSFIL (extract from HS2 High Speed to Nowhere) Appendix H2 : Page 244 Introduction & key results Page 245 Timeline of comparative journey
More informationPHASE 2 UNDER CONSTRUCTION
PRACTICAL COMPLETION SUMMER 2017 / J11 OX16 4XD INDICATIVE CGI PHASE 2 UNDER CONSTRUCTION BUILDING 7-95,000 SQ FT (8,826 SQ M) BUILDING 8-78,000 SQ FT (7,246 SQ M) www.central.co.uk / J11 BUILDING 7 SPECIFICATION
More informationHouse prices fall in most regions during the third quarter
www.nationwide.co.uk/hpi Q3 2010 Embargoed until 0700 Thurs 30 Sep 2010 House prices fall in most regions during the third quarter House prices fell in nine out of thirteen UK regions in the third quarter
More informationCouncil Performance Ratings 2010
Council Performance Ratings 2010 Tameside Metropolitan Borough Council North West 4 - Performs excellently Wandsworth Borough Council London 4 - Performs excellently City of Westminster Council London
More informationIntroduction to European Commission Funding: ERDF and JESSICA
Developing interest - appendix: March 2013 Appendix 1: Introduction to European Commission Funding: ERDF and JESSICA European Regional Development Funding (ERDF) aim[s] to strengthen economic and social
More informationCONNECTIVITY IMPROVEMENTS ACHIEVED BY HS2 AND HIGH SPEED UK FOR: and Merseyside conurbation. (extract from HS2 High Speed to Nowhere)
APPENDIX 3 CNNECTIVITY IMPRVEMENTS ACHIEVED BY HS2 AND HIGH SPEED UK FR: IVERP and Merseyside conurbation (extract from HS2 High Speed to Nowhere) Appendix 3 : iverpool Page 268 Introduction & key results
More informationStore Name Store Address County Boots, Bon Accord Centre, Aberdeen. The Bon Accord Centre, George Street, Aberdeen, AB25 1HZ
Store Name Store Address County Boots, Bon Accord Centre, Aberdeen The Bon Accord Centre, George Street, Aberdeen, AB25 1HZ Aberdeenshire Boots, The Oracle Centre, Reading Upper Ground Level, The Oracle
More informationScotland, The North East & Manchester to The South West & South Coast
Scotland, The North East & Manchester to The South West & South Coast Train Times: 10 December 2017 to 19 May 2018 Live train times online and on our Train Tickets app. 1 online mobile app Welcome to CrossCountry
More informationVisitor Attractions Trends in England 2016
Visitor Attractions Trends in England 2016 Annual Report for Heritage Counts Prepared for England 1. Introduction and Background This report presents key tables from the properties element of the Survey
More information2018 TOWN HALL RICH LIST. Theo Hutchinson April 2018
2018 TOWN HALL RICH LIST Theo Hutchinson April 2018 For the eleventh comprehensive list of local authority employees in the United Kingdom whose total annual 6-17 financial year, the most recent full year
More informationLocation Phone number Address. ABERYSTWYTH /38 Great Darkgate Street Aberystwyth
Location Phone number Address ABERYSTWYTH 01970 611194 36/38 Great Darkgate Street Aberystwyth Ceredigion Wales, SY23 1DE ANDOVER 01264 323652 62 High Street Andover Hampshire England, SP10 1NG AYLESBURY
More informationSTAMP IDENTIFICATION NUMBERS
STAMP IDENTIFICATION NUMBERS DEPARTMENT OF TRADE AND INDUSTRY WEIGHTS AND MEASURES (PRESCRIBED STAMP) REGULATIONS 1968 LIST OF IDENTIFICATION NUMBERS National Weights and Measures Laboratory Stanton Avenue
More informationVisitor Attractions Trends in England 2017
Visitor Attractions Trends in England 2017 Annual Report for Heritage Counts Prepared for Historic England Report Contents 1. Introduction and Background 2 1.1 Visitor Attraction Definition 2 1.2 Research
More informationPHASE 3 UNDER CONSTRUCTION
UNIT 5 AVAILABLE SPRING 2019 / J11 OX16 4XD INDICATIVE CGI PHASE 3 UNDER CONSTRUCTION BUILDING 5 333,000 SQ FT (30,937 SQ M) www.central.co.uk / J11 Gas & Elec Sub. tpa th Chalker Way Chalker Way 20 No.
More informationManufacturing/distribution opportunities 20, ,000 sq ft
/J4 GREATER MANCHESTER BOLTON BL5 1BT Manufacturing/distribution opportunities 20,000-375,000 sq ft Speculative build Plots available Adjacent to junction 4 on 1.8 million sq ft completed or under construction
More informationScotland, The North East & Manchester to The South West & South Coast
Scotland, The North East & Manchester to The South West & South Coast Sunday 9 December 2018 Saturday 18 May 2019 Live train times online and on our Train Tickets app. Aberdeen Stonehaven Inverkeithing
More informationBBC Local Democracy Reporter allocation
BBC Local Democracy Reporter allocation Map shows distribution of reporters by BBC Nation and Region see page two, Table B for detail Page The distribution of reporters in Northern Ireland will be undertaken
More informationCONNECTIVITY IMPROVEMENTS ACHIEVED BY HS2 AND HIGH SPEED UK FOR: MANCHESTER AIRPORT. (extract from HS2 High Speed to Nowhere)
APPNDIX M2 CONNCIVIY IMPOVMNS ACHIVD BY HS2 AND HIGH SPD UK FO: MANCHS AIPO (extract from HS2 High Speed to Nowhere) Appendix M2 : Airport Page 292 Introduction & key results Page 293 imeline of comparative
More informationFManaging Director. This is to certify that the Quality Management System of:
This is to certify that the Quality Management System of: Rexel UK Zone John O'Gaunts Industrial Estate, John O Gaunts Trading Estate, Leeds Road, Rothwell, Leeds, LS26 0DU, (Central function listed above.
More informationArea1 Area Code Cut-off Date In Bank Date Area North East Essex. 28th 14th Mid Essex South East Essex
North East Essex 5PW Mid Essex 5PX West Essex 5PV 28th 14th Mid Essex South East Essex 5P1 South West Essex 5PY Somerset 5QL 27th 15th Somerset York 5NV 27th 15th North Yorkshire and Humber Rotherham 5H8
More informationPHASE 3 UNDER CONSTRUCTION
UNIT 5 AVAILABLE SPRING 2019 / J11 OX16 4XD INDICATIVE CGI PHASE 3 UNDER CONSTRUCTION BUILDING 5 333,000 SQ FT (30,936 SQ M) www.central.co.uk / J11 Gas & Elec Sub. tpa th Chalker Way Chalker Way 20 No.
More informationMost regions saw price falls during 2012
www.nationwide.co.uk/hpi Embargoed until 0700 Thurs 3 Jan 2013 Most regions saw price falls during 2012 11 out of 13 UK regions saw annual price falls during 2012 London best performing region in 2012
More informationNRPSI Newsletter January 2009
NRPSI Newsletter January 2009 1. Chairman s Introduction Dear Registered Interpreter Welcome to the January 2009 NRPSI Newsletter. As the Annual Report that follows indicates, the Register has continued
More informationLiverpool ONE. Russian Council of International Shopping Centres 20 th June 2012
Liverpool ONE Russian Council of International Shopping Centres 20 th June 2012 Agenda Background to Liverpool How Liverpool ONE came about Liverpool ONE Today - Old Liverpool Recession in 1980 s resulting
More informationLOGISTICS 225 & LOGISTICS 175
1/ BOLTON BL5 1BT & Speculative build TO LET - Available Q4 2016 A6/Salford Road 1 175,000 sq ft 225,000 sq ft Transforming Regenerating Revitalising www.logisticsnorth.com A RARE OPPORTUNITY IN AN EXCEPTIONAL
More informationIdentifying Pro-Growth Locations in England. May 2018
Identifying Pro-Growth Locations in England May 2018 About Turley Turley is a national planning and development consultancy which, since being founded in 1983, has established a strong reputation for providing
More informationCITIES IN FOCUS 2018 GLOBAL STUDENT ACCOMMODATION INDICATOR
CITIES IN FOCUS 2018 GLOBAL STUDENT ACCOMMODATION INDICATOR KEY FINDINGS Globally, students in ALBACETE spend the least on their accommodation rent, followed by students in JOHANNESBURG and SINGAPORE.
More informationIdentifying Pro-Growth Locations in England. June 2018
Identifying Pro-Growth Locations in England June 2018 About Turley Turley is a national planning and development consultancy which, since being founded in 1983, has established a strong reputation for
More informationWinners of the Exemplar Awards 2016
Winners of the Exemplar Awards 2016 Winner of the Exemplar Award 2016 Leeds City Council Winner of the Peer Award 2016 David Lloyd, Huntingdonshire District Council Data Quality & Performance Awards 2016
More informationHouse prices in London continue to climb
www.nationwide.co.uk/hpi Q2 2014 Embargoed until 0700 Wed 2 Jul 2014 House prices in London continue to climb All UK regions saw annual price rises in Q2 2014 London continues to lead, with annual price
More informationLOGISTICS 225 & LOGISTICS 175. TO LET
225 & 175. TO LET AVAILABLE AUTUMN 2016 www.logisticsnorth.co.uk/a6 A6/Salford Road 1 175 175,000 sq ft 225 225,000 sq ft J4 www.harworthestates.co.uk THE SITE A RARE OPPORTUNITY IN AN EXCEPTIONAL LOCATION
More informationCivils & Drainage Solutions
Edition 5 Now with new suppliers and products Civils & Drainage Solutions Introduction This updated version of the number one guide to Civils and Drainage Solutions contains some important changes including:
More informationAddress Tel No Showroom Able Care Ltd 60 Seafield Road Inverness Invernessshire IV1 1SG
Address Tel No Email Showroom Able Care Ltd 60 Seafield Road Inverness Invernessshire IV1 1SG 01463 233 900 inverness@ablecare.co.uk Yes Able Care Ltd Aberdeen Affordable Mobility 40 York Street Clitheroe
More informationTHE LARGEST AVAILABLE WAREHOUSE IN THE UK 614,497 SQ FT (57, SQ M)
SAT NAV S9 1RF SHEPCOTE LANE J34 M1 THE LARGEST AVAILABLE WAREHOUSE IN THE UK 614,497 SQ FT (57,087.98 SQ M) HARWICH CARDIFF 90% 610K 40 MINS DRIVE TIME 1.4MIL 60 MINS DRIVE TIME GLASGOW SWANSEA OXFORD
More informationUNITS 4 & 5 AVAILABLE TO LET CV35 9JY TWO NEW INDUSTRIAL / WAREHOUSE OPPORTUNITIES ON AN ESTABLISHED PARK
IMMEDIATELY AVAILABLE TO LET UNITS 4 & 5 CV35 9JY TWO NEW INDUSTRIAL / WAREHOUSE OPPORTUNITIES ON AN ESTABLISHED PARK SAY HELLO TO THE SWEET SP T UNIT 5 66,500 SQ FT UNIT 4 51,500 SQ FT Strategic location
More informationAnnex 3: CCGs confirmed for waves 1, 2, 3 and 4 for authorisation
Annex 3: s confirmed for waves 1, 2, 3 and 4 for authorisation Below is a list of the clinical commissioning groups (s) which will be put forward for authorisation in wave 1, split by Commissioning Board
More information