2011, HaptiMap, FP7-ICT

Transcription

1 CONTEXT C ARDS

2 2011, HaptiMap, FP7-ICT HaptiMap (Haptic, Audio and Visual Interfaces for Maps and Location Based Services) is a project which receives financial support from the European Commission in the Seventh Framework Programme, under the Cooperation Programme ICT Information and Communication Technologies (Challenge 7 Independent living and inclusion).

3 AT THE STATION 01

4 AT THE STATION You might be there to pick someone up, you might be there to take the train home, or you might be there to buy a ticket. Train stations are often crowded and noisy. Loud public announcements are common and someone wanting to sell you something or ask for a question might approach you. You have to find your way to the right platform, often with luggage, and check constantly changing timetables while in a hurry. 01

5 AT A FESTIVAL 02

6 AT A FESTIVAL Festivals, fairs and concerts are social experiences. You want to connect to people to share experiences, but you don t want to miss what s going on at the stage. You want to move between different stages to hear your favorite bands, but don t want to lose your friends in the crowd. How do you find a friend at a loud and dark concert venue? 02

7 PUBLIC TRANSPORTATION 03

8 PUBLIC TRANSPORTATION Vibrations and noise might cause you to miss an incoming call or text message. Establishing a network connection can be difficult at times. There might be quiet cabins on trains. People push past you to get on and off, often with luggage. Public announcements might be called once in a while. People might peer at you from a seat behind you, and you might want to interact with others while protecting your privacy. 03

9 AT THE STORE 04

10 AT THE STORE You might push a shopping cart and/or a stroller with your kids. You might carry a shopping basket. You need to keep checking your shopping list. You need to pick things off the shelves and put them in your cart or basket. The staff might ask if you need help. You might ask the staff for help. You need to load your items onto the belt, pay for them, pack the bags and bring the bags or the cart out from the store. 04

11 AT THE RESTAURANT 05

12 AT THE RESTAURANT You might sit there and wait for a friend that is late. You might want to pass time with a game without disturbing other guests. You might want to check your social network to see if anyone has menu recommendations. You might want to see if someone is interested in joining you for drinks afterwards. You might want to check up on your parents while you re waiting for the food. You might want to take a photo for your blog. 05

13 PUSHING A STROLLER 06

14 PUSHING A STROLLER When one or both of your hands are used to push a stroller, interacting with a mobile device could be difficult, especially since you are also helping the kids to a sip of water, wiping their mouths, and picking up the hat that they continuously throw on the ground. 06

15 C ARRYING BAGS 07

16 C ARRYING BAGS Walking home from the supermarket or shopping center with bags in your hands might make it difficult to interact with a mobile device without having to stop and put the bags down. 07

17 ON THE STAIRS 08

18 ON THE STAIRS Walking up or down a staircase, especially one that you are not familiar with, forces you to watch your step. For steep staircases, you might want to hold on to the handrail for balance. 08

19 HIKING 09

20 HIKING When you are out hiking, you want to see and experience nature while making sure that you don t get lost in the process. You might also want to learn more about plants, animals and historic landmarks. You might get sweaty, wet and dirty, and even bruises from bumping into trees and rocks. 09

21 HORSEBACK RIDING 10

22 HORSEBACK RIDING Horses are powerful animals, so you better pay attention to maintain balance and control. Moving between walking, trotting and galloping will require more of your attention and more use of your hands and arms. Device vibrations would be difficult to discern, and using a helmet might impact your hearing. 10

23 IN A MEETING 11

24 IN A MEETING Sometimes you might choose to have your mobile device on silent mode to avoid disturbing the meeting. Other times, you might be expecting a very important message or call. Being able to interact with others outside of the meeting room can be very useful, but you might want to do it in a subtle way. 11

25 AT THE HOSPITAL 12

26 AT THE HOSPITAL Often when you visit a hospital, you are not allowed to use devices with radio transmitters. You might have to go outside, or go to a special room or section. At the same time, hospitals can be scary and lonely, and you spend a lot of time waiting for information and visits. 12

27 AT THE BEACH 13

28 AT THE BEACH Spending a day on the beach might expose your mobile device to sand, water, sun protection lotion, wind, bright sunshine, and so on. You might want to keep your things safe while you take a swim, and keep track of the weather reports. You might also try, surfing, kayaking kiteboarding and other watersports. 13

29 DRIVING 14

30 DRIVING Interacting with mobile devices while driving is dangerous. Simply don t do it. Ever. But just as people still cross the street at a red light (because they think they have everything under control), people still do it. How can mobile devices and services stimulate and reward safer and more enjoyable driving? 14

31 BRIGHT LIGHT 15

32 BRIGHT LIGHT Bright light can cause reflections and glare in many different situations, such as when checking the weather report on a sunny day at the beach, writing an under a streetlight, or surfing the web for price comparisons in a brightly lit shop. 15

33 DUSK 16

34 DUSK In dusky settings, buttons might be hard to see and users might search for additional light sources, such as streetlights or windows. They might need to ask someone else for help, or slow down to concentrate harder. They might also simply stop using the device. 16

35 DARK 17

36 DARK Users might send text messages while being at the movies, or set the alarm clock while someone is sleeping beside them. They might use the mobile device to look for lost things, to find their way in a dark garage, or wave it around during slow songs at a concert. 17

37 COLD 18

38 COLD In cold weather, a mobile device could be uncomfortable to touch, hold in your hands or press against your ear. A touch screen might not work while using gloves. If you are on a ski trip, the wind chill factor might be extra problematic. 18

39 WINDY 19

40 WINDY Windy conditions might cause the audio to break up, and users often have to shield the microphone with their clothes and hands, or by turning in a different direction. 19

41 RAINY 20

42 RAINY When it is raining, users might want to keep the device in their pockets. For those using touch screens, this causes obvious problems. Even if it is not raining, there could also be problems due to sweaty, lubricated, or sticky hands, for example in industrial use situations. 20

43 VIBRATION 21

44 VIBRATION A lot of people miss calls or text messages if they are in en environment where the vibration function is not strong enough, such as when riding a train or a mountain bike. 21

45 NOISE 22

46 NOISE Noise could be consistent, like music or people talking in a restaurant, or sudden, like a jetplane flying by or a car honking the horn. In industrial environments, or in a busy city environment, these disturbances are particularly common. 22

47 REVERBERATION 23

48 REVERBERATION If you are in a sports arena, a church, a train station, or any other large space, reverberation effects create overlapping sound that blurs the clarity of what you are trying to hear. 23

49 QUIET 24

50 QUIET There are places where we want to avoid talking or making noise, either to avoid disturbing others or to ensure your own privacy, such as a quiet train cabin, at the library, or at a hunting trail. 24

51 WALKING 25

52 WALKING When we are out walking, we need to continuously turn our attention to the changes in our immediate surroundings. We need to watch for traffic as we cross the street, watch out for other pedestrians as we walk down a crowded street (and lamp posts and waste bins, and ), and make sure that we don t miss to say hello to friends we meet along the way. 25

53 RUNNING 26

54 RUNNING Whether we are running to stay healthy or running to catch the last bus home, we need to interact with devices without having to slow down or stop. Being forced to stand still while in a hurry is not a pleasurable user experience. 26

55 BIKING 27

56 BIKING Interacting with mobile devices while riding a bike is dangerous, because the speed you are moving at means that even the shortest gap of attention could be devastating. But people don t want to stop moving just to interact. How can mobile devices and services stimulate and reward safer and more enjoyable bike rides? 27

57 USING ELEVATORS 28

58 USING ELEVATORS When you step into an elevator, there might be other people there. Privacy could be a concern. You also have to push the button to get where you want to go, and pay attention to when you have arrived. Network connections can often be lost. 28

59 USING ESC AL ATORS 29

60 USING ESC AL ATORS When you step onto an escalator, you might want to hold on to the handrail to maintain balance. Getting on and off the escalator is always a concern if you are not paying attention, especially if you are riding with luggage or children. You also need to watch out for other people that might squeeze past you in a hurry. 29

61 AT THE PL AYGROUND 30

62 AT THE PL AYGROUND Being at a playground with smaller kids means constantly watching out for potential hazards. Kids run around and some equipment might be unsuitable for kids of certain ages. You might want to take photos of your child, but don t want to violate the privacy of others. You might want to get some work done without feeling like a terrible parent. 30