TORBAY. Pre-arrival Information. lalschools.com

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1 TORBAY Pre-arrival Information

2 LAL Torbay Conway Road Paignton Devon, TQ4 5LH +44 (0) (Monday-Friday from ) Emergency Number +44 (0) (For use outside of office hours only) We would like to thank you for choosing LAL Torbay. We are confident that you have made the right choice. We very much value your choice and we will do everything we can to make the experience educational as well as enjoyable. This document will give you all the information you need in advance of your stay to make sure you have a satisfying time with LAL. What s App +44 (0) Vicki Lyall General Manager Lorna Howe Customer Services Manager Glynis Ferrer Acdemic Manager TBC Assistant Academic Manager Ben Cowell Operations Manager Dave Hughes Operations Co-ordinator Romana Albert-Overlid Accommodation Co-ordinator Ben Massey Leisure and Welfare Assistant Gerri Hawkins Receptionist Ashley Bloomfield Finance and Payroll Officer Lisa Haley Head of Young Learners Cat Furneaux Long Stay Tutor

3 CHECKLIST BEFORE YOU LEAVE Toiletries Passport Towels Visa Electric Plug Adaptor Driving Licence (if you intend to hire a car) Phone/tablet/laptop Umbrella Phone charger/cable Raincoat Cash in GBP Clothes and shoes, appropriate for the season Debit/Credit Card

4 TRANSFERS Booked a transfer with LAL? Make sure LAL has your flight details at least two weeks before departure Our representative will have a board with your name on it and LAL Anyone meeting you will be waiting in the Arrivals Hall and not where you collect your baggage. They may also be wearing an LAL t-shirt They will take you directly to our arrival point Airports in London are very busy with lots of people arriving and waiting for passengers Can t find the driver? Find the terminal information desk Call the emergency number at the front of this guide book Flight delayed before you leave? Call or send an SMS or send a What sapp message to the number at the front of this guide book No transfer with LAL? LAL needs your flight details if you have booked LAL accommodation at least two weeks prior to arrival Make sure you have the full postal address of your accommodation, including the postcode Any problems? Call our emergency number or send a message on What s App.

5 LAL ADVANTAGE LAL Advantage is our student portal helping you with all aspects of your stay with us, including lessons, placement test, useful information and our feedback forms. You should have received a log in. If not, your booking confirmation will have an LAL student ID number (6 digits). Go to /advantage enter lal then your ID number in both fields. For example lal Please fill in your registration form and placement test online before arrival as this will save time on your first day. Please let us know your first impressions by completing our First Week Feedback Form in LAL Advantage.

6 ACCOMMODATION Residence (Sunday only) Let us know at least one week in advance by what time you intend to arrive at the residence but please be aware of the check-in times. Make sure you have the full address with you Check in and out times Arrival Departure There will be a supplement of GBP 20 to pay on arrival should you check in outside of these times. Address Hunters Lodge 10 Roundham Road Paignton TQ4 6DN How to get to school 10 minute walk Walk down Roundham Road until you get to the bottom of the hill Turn left onto Whitstone Road and walk to the bottom of the hill Cross the road turning right towards Fisher Street Turn right onto Fisher Street and walk for 2 minutes Turn left onto St Michael s Road Turn right soon after onto Conway Road Homestay (Sunday only) Let your homestay know, at least one week in advance, when you will arrive You should have all information in your accommodation confirmation, including the address If you do not, please the school Remember, you are staying in someone s home so please treat them and their family with respect Check in and out times Arrival Departure There will be a supplement of GBP 20 to pay on arrival should you check in outside of these times If your flight is delayed, or you are held in immigration, please call the emergency number. Late arrival at a homestay without letting us know may lead to non-admittance to the homestay and you may need to stay at a hotel overnight at your own expense. How to get to school Your homestay host will advise you of the best and quickest method to school This could be on foot or by bus Homestay hosts are not obliged to take you to or collect you from school

7 Hotel (any day) Check in and out times Arrival Departure If you arrive earlier, you can leave your luggage at the hotel for no charge. You can also leave your luggage if you want to do some sightseeing before you fly. Address of LAL partner hotels St Marguerite 3 The Riviera Paignton TQ4 5EX Summerhill Hotel Braeside Road Goodrington Sands Paignton TQ4 6BX The Bronte Guest House 7 Colin Road Paignton TQ3 2NR How to get to school 5 minute walk Turn right when you exit the hotel and walk to the end of the road Turn right onto Fisher Street and walk for 2 minutes Turn left onto St Michael s Road Turn right soon after onto C onway Road How to get to school 10 minute walk Walk to the top of the hill and turn left onto Roundham Road Walk down Roundham Road until you get to the bottom of the hill Turn left onto Whitstone Road and walk to the bottom of the hill Cross the road turning right towards Fisher Street Turn right onto Fisher Street and walk for 2 minutes Turn left onto St Michael s Road Turn right soon after onto Conway Road How to get to school 25 minute walk Turn right outside your hotel and walk to the end of the road Turn right onto Marine Drive and follow the road. It will bear right onto Esplanade Road, stay on this road for 8 minutes At the end of the road turn left onto Sands Road. Follow the road over the train tracks and cross onto Elmsleigh Road At the end of the road cross onto St Michael s Road Turn right soon after onto Conway Road Own Accommodation Arrangements Bring the address of your accommodation on the first day

8 FIRST DAY What to bring 33 Passport 33 Proof of health insurance (if you are under 18 and have not booked it with LAL 33 Phone/tablet/personal device 33 Pen and notebook (but you will get a pen when you arrive so don t worry) Monday Arrive at school for the placement test (written and oral only for students who have done theirs online prior to arrival) Welcome talk and student induction including online registration Break First lesson Lunch break (if you have no lessons in the afternoon, you are free to go) Afternoon lesson End of afternoon lesson Walking tour of the area Welcome event in a local pub (first drink included) Tuesday First lesson Break and LAL Advantage induction in the internet room Second lesson Lunch break Afternoon lesson End of afternoon lesson Lessons are two 45 minute sessions together so you will be in class for 90 minutes Class sizes vary from 6-12, depending on your course (15 in July and August)

9 SCHOOL FACILITIES Classrooms with large screen computer-based TVs Vending Machines (snacks and drinks) WCs Water fountain Wifi Computers Student Lounge Reception

10 LOCAL INFORMATION 5-15 minutes from the school c Bank/ATM T Cafes Pharmacist l Pubs/Bars _ Post Office 3 Bus Stops (local) 2 Train Station S Supermarket t Shops (newspapers, magazines, books, snacks, tobacco, alcohol) Cost of Living (1 GBP = 0.9 EUR) Bread 1.20 Milk (400 ml) 0.65 Rice (1kg) 2.00 Eggs (12) 4.00 Banana (1kg) 1.70 Bottle of water (5 litre) 4.00 Cereal 2.50 Frozen Meal 2.00 Beer (500ml) 3.50 Wine (mid-range) 8.00 Coffee 2.75 Coke/Pepsi 1.50 Meal for 1 at McDonalds 5.00 Meal for 1 at mid-range restaurant Weekly bus pass Day bus pass 5.50 School to Airport 300 *Exchange rate is approximate and should be checked with up to date rates. Weather, Climate & Time Temperate weather but unpredictable Usually not too hot and not too cold Humidity can make it feel hotter or colder November February are the coldest months Doesn t rain all the time but could rain anytime The time zone is GMT (sometimes called UTC+0) March: clocks go forward one hour on the last Sunday October: clocks go backward one hour on the last Sunday Typical temperatures: Month High / Low( C) Rain January 9 / 4 11 days February 9 / 5 9 days March 12 / 6 9 days April 15 / 7 9 days May 18 / 10 9 days June 21 / 13 7 days July 23 / 15 6 days August 23 / 15 6 days September 20 / 13 7 days October 16 / days November 12 / 7 10 days December 9 / 5 10 days

11 LEISURE (prices are in GBP and indicative only so may change) Totnes Dartmoor Kents Cavern Exeter Plymouth Mystery Pub Tour Greenway Gardens Bath and Wells Land End and St Ives Cardiff Eden Project 35.00

12 INSURANCE AND WELL-BEING It is highly recommended that you take out travel and health insurance. You can book this with LAL. Please or go to our website for more information. National Health Service (NHS) UK has nationalised health, free for UK citizens or residents Non-UK citizens may have to pay for health care UK has a reciprocal agreement with a number of non EU/EEA countries, so no charge for care will be made EU/EEA citizens will receive the same level of care as a UK citizen Prescription medicine has to be paid for EU/EEA/Swiss Citizen? Bring your EHIC card Only covers you for treatment in the UK Does not cover repatriation or private health costs Planned treatment is not covered by the EHIC Forgot your EHIC card? You may have to pay for health care Don t feel well? Not serious visit a pharmacist or ask a staff member to help you call 111 for advise A bit serious make an appointment with the local doctor Serious dial 999 or go straight to the nearest hospital by taxi

13 UNDER 18s Accreditation compliance and safeguarding for under 18s means that we need to treat our under 18s a little differently: You need to be back with your homestay host by You will need to sign in and sign out of the school The minimum age for drinking and smoking in the UK is 18 You will need to provide proof of health and travel insurance on arrival. If you cannot do this, you will have to take LAL s insurance for the duration of your stay or until you can provide LAL with proof of alternative cover There is no included leisure programme Parents or legal guardians of students under 18 must complete our welfare and consent form BEFORE arrival: forms./welfare-form

14 Terms and Conditions Finally, we would ask you to check our terms and conditions, available on our website: