TRI-COUNTY TRANSPORTATION FOR SENIORS AND/OR PERSONS WITH DISABILITIES MONTHLY PERFORMANCE REPORTS

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1 DATE: JUNE 216 SUBJECT: TRI-COUNTY TRANSPORTATION FOR SENIORS AND/OR PERSONS WITH DISABILITIES MONTHLY PERFORMANCE REPORTS RIDE CONNECTION 1. Ride Connection E&D services (all funding sources). As of June, the monthly average rides increased 7.1% when compared to the same period (12 months) the previous year. The primary reason for the increase is due to the Title XIX non-medical program. 2. STF formula ride totals (STF Formula funding). As of June, average monthly rides decreased 7.2% when compared to the same period (12 months) the previous year. This change can be attributed to a significant decrease in average monthly trips within STF-funded Clackamas County Consortium programs. 3. Ride Connection E&D services cost per ride. As of June, average cost per ride increased 6.2% when compared to the same period (12 months) the previous year. Average cost increase for this period can be explained by an increase in cab usage through Floor of Service rides and Title XIX non-medical program. 4. New riders. As of June, average new riders per month increased 12.5% when compared to the same period (12 months) the previous year, which is primarily due to the Title XIX non-medical program. 5. Volunteer hours contributed to the Ride Connection Network. As of June, average monthly volunteer hours decreased 1% when compared to the same period (12 months) the previous year. This is due to 14% dip in Clackamas Consortium volunteer hours, despite a 48% increase in volunteer hours from RC East County. 6. Other funds contributed to the Ride Connection Network. As of June average monthly resources spent by partners in the network increased 11% when compared to the same period (12 months) the previous year. A substantial amount of this increase can be attributed to Providence ElderPlace spending. 1 of 6

2 7. Donations contributed to the Ride Connection Network. As of June, average monthly donations increased 54% when compared to the same period (12 months) the previous year. The ARC/RC Red program is responsible for most of the additional average monthly donations, at a near 3% increase. RIDEWISE 1. Service Delivery Analysis. A total of 112 persons served through RideWise s one-on-one, classroom, group and trip planning by phone/mail training. 2. A total of 29 individuals successfully exited out of the one-on-one travel training, nine of whom were prior participants returned to learn a new route. Percentage of change from June 215 a 32% increase in the number of successful customers was noted. 3. Under the age of 6, a total of 26 persons successfully exited out of oneon-one travel training. Average training hours per individual was 1.5 hours. 4. Outreach. The RideWise program continues to increase awareness of the program by attending resource fairs, meeting with agency professionals, mailings and presentations at staff meetings, etc. A total of five events was held: - Community Pathways Brokerage - UCP Connections Brokerage - Independence Northwest Brokerage - Washington County Vocational Rehabilitation - Mentor Oregon Brokerage 5. Ride Ambassador Program. 87. volunteer hours were recorded for Rider s Club events, committee meetings and outreach. 6. Riders Clubs. The RideWise program supported 1 Rider s Club activities with 83 participants. 7. Referral Sources. There were 37 referrals in June 216. Five referrals were from new agencies, or new sources at agencies with whom a relationship had already been established and five other referrals were the result of our travel options counseling efforts. 2 of 6

3 8. School Program. 292 students received training during the month of June. There were 287 trips taken as a group and 23 one-on-one trips. 13 teachers and support staff reported a total of 429 hours of training. SANDY AREA METRO (SAM) 1. Total ridership this month was 1,5. SAM continues to see a decrease in ridership with the exception of E&D rides. Overall ridership decreased by 11.4% and the SAM-Gresham route decreased by 11.9%. STAR route rides decreased by 1.7% while the SAM-Estacada ridership decreased by 12%. The Elderly and Disabled program saw another large increase in ridership of 42.7%. 2. An analysis of ridership trends and the rise in E&D riders lead SAM to apply for and obtain funding for a new deviated route. This route has been funded through the STF discretionary program and is designed to augment the dial-a-ride program and serve as a feeder service into the main fixed route in the commercial corridor. In June, SAM staff and the Transit Advisory Committee (TAC) tested and compared low floor bus options for the route, discussed roll out timelines, route destinations, times, schedules and outreach material. 3. Ridership and bus replacements are top priorities for SAM. SAM has procured a 35 transit bus to replace a 28 that has surpassed its useful life. The transit manager met with bus personnel at the factory for a 2-day pre-production meeting. Touring the facility was insightful and lead to a few small changes in the final production request. The vehicle is scheduled for production in January 217 and SAM is anxious to receive it. SAM continues to explore funding options for three more heavy duty transit vehicles. 4. SAM and MHX applied for a continuation of funds through a Federal Highway Administration program referred to as FLAP (Federal Land Access Program). Funding approval would maintain SAM s current early Saturday morning and all day Sunday service. These runs serve as vital connector links for the Mount Hood Express system to the greater metro region. The additional service has seen a steady growth in ridership since implementation. The FLAP grant is also the primary funding source for Mount Hood Express. 3 of 6

4 SOUTH METRO AREA REGIONAL TRANSIT (SMART) 1. SMART s June 216 ridership included 3,36 Dial-A-Ride (DAR) trips and 24,691 fixed-route trips, for a total of 27,997 rides. For fiscal year 215/16, SMART s overall ridership continued to drop from 343,793 over the last year. 2. On a brighter note, SMART s DAR ridership increased from 17,872 to 3,5 from the prior fiscal year. That increase in DAR ridership is partly attributed to more accurate counting and to an actual increase in ridership attributed to new services being offered by SMART. CANBY AREA TRANSIT (CAT) 1. ADA Dial A Ride. June ridership was up 2% over May. Same day rides are continually increasing. There have been days when all routes are at capacity, but there were no incidents or accidents in June. 2. Fixed Route. Woodburn ridership continues to grow. Passengers are hoping that at some point Cherriots, Woodburn Transit and CAT can coordinate routes and time together. Traveling from Oregon City to Salem is a challenge as the schedules do not mesh. Fixed Route ridership held steady in June as compared to May. There were no accidents. SOUTH CLACKAMAS TRANSIT DISTRICT (SCTD) 1. Ridership was down 5% for the month of June over last year. 2. The District is awaiting final funding options and a contractual agreement with ODOT prior to starting Phase II and III of the Transit Center. TRIMET 1. System Ridership Summary for Fiscal Year to date (next page). 4 of 6

5 TRIMET-SYSTEM RIDERSHIP SUMMARY Measure Jun 16 Jun 15 % Change FY216 FY215 % Change Avg Weekday Boardings Fixed Route Bus-Other Service 85,4 93,2-8.4% 89,967 94,69-5.% Bus-Frequent Service* 98,6 15,1-6.2% 13,625 18,9-4.1% Subtotal All Bus 184, 198,3-7.2% 193,592 22,78-4.5% MAX 124,6 112,9 1.4% 123, ,84 5.9% Commuter Rail 1,85 1,84-1.9% 1,779 1,87-4.9% Fixed Route Total 31,45 313, -.8% 319,62 321,49 -.8% Paratransit LIFT& Cabs 3,674 3, % 3,655 3, % System Total 314,79 316, % 322, ,77 -.7% Avg Weekly Boardings Fixed Route Bus-Other Service 496,7 54,7-8.1% 518, ,48-5.2% Bus-Frequent Service* 616,1 651,4-5.4% 639, , % Subtotal All Bus 1,112,8 1,192,1-6.7% 1,158,383 1,211, % MAX 82,7 73,7 9.9% 773, ,984 6.% Commuter Rail 9,25 9,2-1.9% 8,894 9, % Fixed Route Total 1,924,525 1,932, -.4% 1,94,761 1,95, % Frequent Bus % of Total Bus 55.4% 54.6%.7% 55.2% 54.8%.4% Paratransit LIFT & Cabs 2,789 2, % 2,581 2, % System Total 1,945,314 1,952, % 1,961,343 1,971, % Operations Cost / Boarding Ride ** Fixed Route Bus-Other Service $4.15 Bus-Frequent Service* $3.4 Subtotal All Bus $3.54 MAX $2.59 Commuter Rail $17.8 $3.74 $2.68 $3.16 $2.5 $ % 13.43% 12.3% 3.6% 8.72% $3.61 $2.64 $3.7 $2.36 $15.3 $3.36 $2.4 $2.83 $2.14 $ % 1.% 8.48% 1.28% 13.33% Fixed Route Total $3.21 $ % $2.85 $ % Paratransit LIFT & Cabs $33.37 $ % $33.13 $ % System Total $3.53 $ % $3.16 $ % * Frequent Bus lines are those operating at headways of 15 minutes or less. All other bus lines, plus special services are included under "Other Bus Services". ** Operations Cost: Expenses for labor, energy and expendable supplies required to provide transit service and maintain vehicles and plant facilities. Does not include General and Administrative, interest or depreciation. TK i

6 TRIMET RIDE CONNECTION ELDERLY AND DISABLED TRANSPORTATION REPORT 12 Month Averages TRIMET Jun 216 Jun 215 % Change Current Year Previous Year % Change Bus Monthly Rides 4,819,2 Monthly Cost $17,55,946 Monthly Vehicle Mile 2,29,95 On Time Performance 8 Cost per Ride $3.54 Cost per Mile $8.41 Miles per Roadcall 11,595 5,165, $16,371,15 2,8, % $3.17 $ , % 4.2% 1.%.6% 11.7% 3.2% 6.5% 5,,167 $15,373,83 2,21,81 8.7% $3.7 $7.6 11,47 5,27,383 $14,758,111 1,971, % $2.83 $7.48 1,269 4.% 4.2% 2.5% 8.5% 1.6% 11.1% Light Rail Monthly Rides 3,46, Monthly Cost $8,956,526 Monthly Vehicle Mile 378,429 On Time Peformance 85.1% Cost per Ride $2.59 Cost per Mile $23.67 Miles per Roadcall 1,97 3,148,6 $7,87,39 338, % $2.5 $ , % 13.8% 11.8% 8.4% 3.6% 1.8% 1.8% 3,334,963 $7,854, , % $2.36 $2.9 1,172 3,149,579 $6,746,6 337, % $2.14 $ , % 16.4% 11.2%.1% 1.3% 4.7% 17.3% Paratransit LIFT and Cab Monthly Rides 9,51 Monthly Cost $3,2,23 Monthly Vehicle Mile 757,474 On Time Performance 91.7% Cost per Ride $33.37 Cost per Mile $3.99 Miles per Roadcall 7,146 88,449 $2,964, , % $33.52 $4.8 7, % 1.9% 4.2% 1.6%.4% 2.2% 7.6% 88,714 $2,939,298 74, % $33.13 $3.97 6,84 86,856 $2,821, , % $32.49 $3.94 6, % 4.2% 3.3%.9% 2.%.8% 2.% MTP Title XIX Non Medical Waiver Contract Ended Effective January 1, Month Averages RIDE CONNECTION* Jun 216 Jun 215 % Change Current Year Previous Year % Change Monthly Rides 39,31 Monthly Cost $813,86 Monthly Vehicle Mile 181,792 New Riders This Month 1,435 Cost per Ride $2.7 Cost per Mile $4.48 Miles per Ride ,442 $621, , $15.77 $ % 3.8%.8% 7.6% 31.3% 32.2% 38,68 $652,51 178,178 1,466.5 $16.89 $ ,34 $572,77 164,872 1,33.9 $15.9 $ % 13.8% 8.1% 12.5% 6.2% 5.5% *Excludes Mt. Hood Express Service and Rural Transit District Transportation Friday, August 5, 216 TriMet and Ride Connection Summary

7 RIDE CONNECTION RED PROVIDER(1) 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Pervious Year % Change Central Beaverton Monthly Rides 984 Monthly Cost $16,459 Monthly Vehicle Mile 4,861 New Riders This Month 16 Cost per Ride $16.73 Cost per Mile $3.39 Miles per Ride 4.9 King City Shuttle Monthly Rides 385 Monthly Cost $1,454 Monthly Vehicle Mile 1,38 New Riders This Month 4 Cost per Ride $27.15 Cost per Mile $7.99 Miles per Ride 3.4 N/NE Shuttle Monthly Rides Monthly Cost ($6) Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride STF Service Monthly Rides 434 Monthly Cost $12,587 Monthly Vehicle Mile 2,722 New Riders This Month 23 Cost per Ride $29. Cost per Mile $4.62 Miles per Ride 6.3 TriMet ADS Monthly Rides Monthly Cost $2 Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride TriMet Service Monthly Rides 148 Monthly Cost $4,323 Monthly Vehicle Mile 1,182 New Riders This Month 8 Cost per Ride $29.21 Cost per Mile $3.66 Miles per Ride $6,798 3,832 2 $8.29 $ $4,129 1,428 8 $12.63 $ $3,266 1,35 1 $23.5 $ $1,696 3,64 31 $21.96 $ $ $7,187 3, $13.87 $ % 26.9% % 91.5% 4.3% 17.7% 153.2% 8.4% % 176.5% 22.7% % % 17.7% 24.5% 25.8% 32.1% 55.6% 14.9% 94.3% 71.4% 39.8% 67.8% 78.4% 11.6% 86.7% 12.7% 68 $8,317 3, $12.23 $ $5,57 1, $17.41 $ $2,671 1, $26. $ $9,696 3, $18.55 $ $7. 46 $6,34 2, $14.87 $ $7,52 4, $1.49 $ $4,39 1, $12.96 $ $3,75 1, $21.5 $ $9,3 3, $17.54 $ $ $4.81 $ $7,135 3, $1.54 $ % 1.9% 4.1% 14.6% 16.6% 15.7% 5.1% 27.8% 2.1% 33.3% 34.3% 3.7% 2.6% 4.1% 27.9% 31.4% 22.7% 2.9% 5.1% 14.3% 1.6% 7.4% 9.6% 7.9% 5.8% 18.8% 11.% % % 33.% 28.1% 41.1% 26.3% 12.7% (1) Ride Connection Took Over American Red Cross as of July 214 Ride Connection Red Page 1 of 1

8 CAB SERVICES PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change Dialysis (NEW) Monthly Rides 417 Monthly Cost $11,793 Monthly Vehicle Mile 2,384 New Riders This Month 9 Cost per Ride $28.28 Cost per Mile $4.95 Miles per Ride 5.7 General Public Monthly Rides 1,83 Monthly Cost $26,565 Monthly Vehicle Mile 8,825 New Riders This Month 1 Cost per Ride $24.53 Cost per Mile $3.1 Miles per Ride 8.1 Multnomah Co. ADS Premium Monthly Rides 236 Monthly Cost $4,8 Monthly Vehicle Mile 1,284 New Riders This Month 13 Cost per Ride $2.34 Cost per Mile $3.74 Miles per Ride 5.4 STF Service Monthly Rides 2,787 Monthly Cost $62,26 Monthly Vehicle Mile 16,185 New Riders This Month 733 Cost per Ride $22.26 Cost per Mile $3.83 Miles per Ride 5.8 Title XIX Non Medical Monthly Rides 1,334 Monthly Cost $31,173 Monthly Vehicle Mile 7,825 New Riders This Month 53 Cost per Ride $23.37 Cost per Mile $3.98 Miles per Ride 5.9 Wa Co DAVS Monthly Rides 192 Monthly Cost $4,782 Monthly Vehicle Mile 1,299 New Riders This Month 5 Cost per Ride $24.91 Cost per Mile $3.68 Miles per Ride $19,259 6,837 1 $24.47 $ $4,157 2, $11.17 $ ,21 $2,692 5, $17.1 $ ,629 $118,991 29,32 2 $21.14 $ $1, $25.85 $ % 37.9% 29.1%.2% 6.7% 6.9% 36.6% 15.5% 54.6% 18.2% 82.1% 154.4% 28.9% 13.3% 199.8% 185.4% 696.7% 3.2% 4.9% 23.4% 76.3% 73.8% 73.3% 73.5% 1.5% 2.% 13.5% 249.1% 236.3% 181.2% 28.6% 3.6% 19.5% 19.% 99 $23,516 8, $25.86 $ $5,266 2, $15.1 $ ,492 $28,845 7, $19.33 $ ,378 $9,944 22, $2.77 $ $3,375 1,15 12 $26.56 $ $16,989 6, $21.22 $ $3,79 1, $14.19 $ ,25 $21,558 6, $17.25 $ ,44 $62,987 15, $2.69 $ $1, $24.54 $ % 38.4% 23.6% 58.3% 21.9% 11.7% 8.4% 34.5% 42.% 27.8% 91.7% 5.8% 11.2% 4.8% 19.4% 33.8% 23.3% 63.% 12.1% 8.6% 3.9% 43.8% 44.4% 43.9% 63.6%.4%.2% 176.1% 21.3% 151.9% 1 8.2% 19.8% 9.1% Cab Services Page 1 of 1

9 CLACKAMAS COUNTY CONSORTIUM PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change Canby Senior Center Monthly Rides 296 Monthly Cost $2,368 Monthly Vehicle Mile 1,239 New Riders This Month 7 Cost per Ride $8. Cost per Mile $1.91 Miles per Ride $1, $8. $ % 38.3% % 1.% 2.4% 273 $2,187 1, $8. $ $2,657 1, $8.29 $ % 17.7% 1.1% 75.1% 3.5% 8.2% 4.7% Estacada Senior Center Monthly Rides 217 Monthly Cost $1,686 Monthly Vehicle Mile 611 New Riders This Month 7 Cost per Ride $7.77 Cost per Mile $2.76 Miles per Ride $2, $7.86 $ % 25.3% 3.6% 1.1% 7.8% 9.7% 236 $1, $7.85 $ $2, $7.73 $ % 12.1% 14.2% 266.7% 1.6% 2.8% Gladstone Senior Center Monthly Rides 238 Monthly Cost $1,811 Monthly Vehicle Mile 64 Cost per Ride $7.61 Cost per Mile $2.83 Miles per Ride 2.7 Hoodland Senior Center Monthly Rides 24 Monthly Cost $2,943 Monthly Vehicle Mile 1,356 Cost per Ride $14.43 Cost per Mile $2.17 Miles per Ride $1, $7.72 $ $3,231 1,158 1 $15.24 $ % 31.8% 7.9% 1 1.4% 22.% 18.2% 3.8% 8.9% 17.1% 1 5.3% 22.2% $1, $7.83 $ $2,996 1, $19.72 $ $1, $8.15 $ $3,692 1, $19.68 $ % 7.2% 69.7% 6.6% 3.9% 36.8% % 18.9% 4.4% 64.9%.2% 15.% 17.1% Lake Oswego Adult Comm. Center Monthly Rides 264 Monthly Cost $1,98 Monthly Vehicle Mile 993 Cost per Ride $7.5 Cost per Mile $1.99 Mile per Ride $2,4 867 $7.5 $ % 17.5% 14.5% 28.2% 4.7% 268 $2, $7.5 $ $2, $7.5 $ % 1.2% 12.2% 18.8% 2.4% 3.3% Clackamas County Consortium Page 1 of 2

10 CLACKAMAS COUNTY CONSORTIUM PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change Milwaukie Senior Center Monthly Rides 77 Monthly Cost $7,675 Monthly Vehicle Mile 2,14 New Riders This Month 5 Cost per Ride $9.97 Cost per Mile $3.59 Miles per Ride 2.8 Molalla Senior Center Monthly Rides 337 Monthly Cost $5,885 Monthly Vehicle Mile 1,23 New Riders This Month 4 Cost per Ride $17.46 Cost per Mile $5.75 Miles per Ride 3. Pioneer Senior Center Monthly Rides 845 Monthly Cost $6,864 Monthly Vehicle Mile 2,387 New Riders This Month 19 Cost per Ride $8.12 Cost per Mile $2.88 Miles per Ride 2.8 Sandy Senior Center Monthly Rides 268 Monthly Cost $2,69 Monthly Vehicle Mile 613 New Riders This Month 3 Cost per Ride $1.4 Cost per Mile $4.39 Miles per Ride 2.3 Transportation Reaching People Monthly Rides 2,45 Monthly Cost $28,52 Monthly Vehicle Mile 23,428 New Riders This Month 45 Cost per Ride $11.66 Cost per Mile $1.2 Miles per Ride 9.7 Transp Reaching People School/Work(1) Monthly Rides 167 Monthly Cost $2,695 Monthly Vehicle Mile 1,42 Cost per Ride $16.14 Cost per Mile $1.92 Miles per Ride $8,656 2,14 7 $9.77 $ $4, $9.5 $ $4,658 2,236 2 $8. $ $4,87 1, $12.13 $ ,214 $28,534 23, $12.89 $ $3,332 1,43 $15.8 $ % 11.3% 28.6% 2.% 11.1% 16.7% 27.5% 33.2% 28.5% % 3.6% 76.5% 45.2% 47.4% 6.8% % 38.5% 26.3% 2.5% 34.2% 59.6% 82.4% 17.2% 63.2% 48.9% 8.6% 1.7% 1.3% 8 9.5% 2.4% 6.7% 24.4% 19.1% 2.% 7.% 17.6% 29.2% 87 $7,767 2, $9.63 $ $4, $12.49 $ $5,587 2, $8.27 $ $2,778 1, $11.74 $ ,162 $26,516 2, $12.26 $ $2,772 1,279 $16.41 $ $8,465 2, $9.88 $ $6,318 1,8 1.5 $11.3 $ $5,246 2, $8.3 $ $3,324 1, $11.7 $ ,227 $27,19 23, $12.21 $ $3,141 1,438 $15.55 $ % 8.2% 3.4% 86.8% 2.5% 5.1% 4.% 29.3% 21.9% 3.1% 32.4% 1.5% 19.5% 38.9% 7.% 6.5% 7.1% 72.2%.4%.4% 16.5% 16.4% 27.7% 1.4%.3% 15.6% 13.5% 2.9% 2.5% 11.9% 39.3%.4% 11.3% 9.4% 16.3% 11.7% 11.1% 5.5%.5% 7.% (1) This program replaced the discontinued JARC, effective July 214. Clackamas County Consortium Page 2 of 2

11 EAST COUNTY OFFICE PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Pervious Year % Change Cherry Blossom Monthly Rides % % Monthly Cost $142 $ % $136 $ % Monthly Vehicle Mile % % Cost per Ride $4.9 $ % $5.4 $ % Cost per Mile $1.39 $ % $1.75 $ % Miles per Ride % % Multnomah Co. ADS Premium Monthly Rides 124 Monthly Cost $78 Monthly Vehicle Mile 28 New Riders This Month 1 Cost per Ride $5.71 Cost per Mile $3.4 Miles per Ride 1.7 STF Discretionary Monthly Rides 19 Monthly Cost $1,355 Monthly Vehicle Mile 114 New Riders This Month 6 Cost per Ride $545. Cost per Mile $9.83 Miles per Ride 6. STF Service Monthly Rides Monthly Cost $9,532 Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride TriMet Service Monthly Rides 2,34 Monthly Cost $5,35 Monthly Vehicle Mile 5,65 New Riders This Month 15 Cost per Ride $2.48 Cost per Mile $.99 Miles per Ride 2.5 Veterans Volunteers Monthly Rides 12 Monthly Cost $879 Monthly Vehicle Mile 1,524 New Riders This Month 7 Cost per Ride $7.33 Cost per Mile $.58 Miles per Ride $ $3.96 $ $9,5 2, $13.16 $ $8,131 1,41 3 $15.73 $ ,294 $4,662 4, $3.6 $ $946 1, $5.38 $ % 257.6% 85.7% 44.2% 92.1% 22.7% 97.4% 9.% 94.8% 66.7% 441.3% 217.2% 93.5% % % 8.% 23.1% 11.8% 31.1% 12.4% 21.9% 31.8% 7.1% 18.5% 46.2% 36.2% 13.7% 19.8% 57 $ $5.16 $ $1,562 1, $19.1 $ $8,837 1, $18.45 $ ,523 $6,38 5, $3.96 $ $1,28 2, $7.24 $ $ $3.73 $ $11,139 2, $15.38 $ $8,121 1, $16.19 $ $3,354 2, $4.15 $ $1,22 1, $5.82 $ % 19.% 32.8% 12.9% 38.3% 2.7% 15.8% 23.6% 5.2% 18.6% 27.9% 24.2% 16.6% 6.3% 4.6% 8.8% 9.7% 2.2% 14.% 2.5% 6.5% 88.7% % 45.5% 4.6% 5.7%.6% 25.2% 16.8%.6% 24.4% 7.1% 15.2% East County Office Page 1 of 1

12 INDIVIDUAL PROVIDER PROGRAM 12 Month Averages Provider Program Jun 216 Jun 215 % Change Current Year Previous Year % Change African American N/NE Shuttle (Financial Only) Monthly Cost $3,646 $5, % $2,759 $3, % David's Harp STF Service Monthly Rides 143 Monthly Cost $1,18 Monthly Vehicle Mile 169 New Riders This Month 1 Cost per Ride $7.75 Cost per Mile $6.56 Miles per Ride 1.2 NW Pilot Project STF Service Monthly Rides 197 Monthly Cost $13,152 Monthly Vehicle Mile 1,54 New Riders This Month 15 Cost per Ride $66.76 Cost per Mile $12.48 Miles per Ride 5.4 Providence Elderplace STF Service Monthly Rides 38 Monthly Cost $4,533 Monthly Vehicle Mile 1,141 New Riders This Month 58 Cost per Ride $14.72 Cost per Mile $3.97 Miles per Ride 3.7 Ride Together New Freedom (Mult., Wash.) Monthly Rides 493 Monthly Cost $2,56 Monthly Vehicle Mile 2,823 New Riders This Month 3 Cost per Ride $5.8 Cost per Mile $.89 Miles per Ride 5.7 Urban League N/NE Shuttle Monthly Rides 525 Monthly Cost $5,973 Monthly Vehicle Mile 1,74 Cost per Ride $11.38 Cost per Mile $5.56 Miles per Ride $2, $1.3 $ $9, $6.29 $ $3,79 1, $9.82 $ $1,282 1,941 $4.77 $ $4, $9.37 $ % 53.6% 33.2% 24.8% 3.5% 9.1% 2.1% 33.% 14.4% % 16.2% 3.6% 2.2% 19.6% 17.7% 49.9% 45.4% 2.8% 83.3% 95.5% 45.4% 6.5% 34.8% 2.8% 3.8% 26.% 27.6% 21.5% 1.2% 17.6% 174 $1, $7.69 $ $12,165 1,1 1.5 $67.61 $ $3,26 1, $1.55 $ $2,45 1, $6.13 $ $4, $9.26 $ $2, $13.13 $ $9,478 1, $56.73 $ $3,28 1, $9.6 $ $1,888 1, $6.81 $ $4, $8.53 $ % 52.1% 19.7% 34.5% 41.4% 4.3% 7.7% 7.8% 28.3%.7% 2.5% 19.2% 29.3% 6.7% 9.%.1% 16.% 12.1% 9.9% 18.8% 7.9% 2.6% 8.3% 7.1% 52.4% 1 1.% 1.6% 6.4% 1.7%.9% 31.4% 8.6%.9% 6.3% Individual Provider Page 1 of 2

13 INDIVIDUAL PROVIDER PROGRAM 12 Month Averages Provider Program Jun 216 Jun 215 % Change Current Year Previous Year % Change Mt. Hood Express Service Fixed Route (1) Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile 3,48 $35,259 16,8 217 $1.13 $ ,531 $25,697 13, $7.28 $1.97 3,449 $33,537 16, $9.72 $ % 23.4% 2 31.% 25.1% 4.4% Miles per Ride % (1) Not Ride Connection Program Individual Provider Page 2 of 2

14 MFS PROJECT LINKAGE PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change Cherry Blossom Monthly Rides % % Monthly Cost $672 $ % $364 $ % Monthly Vehicle Mile % % New Riders This Month Cost per Ride $8.84 $ % $8.5 $ % Cost per Mile $5.89 $ % $4.32 $ % Miles per Ride % % Gateway Shuttle Monthly Rides 16 Monthly Cost $237 Monthly Vehicle Mile 264 New Riders This Month 2 Cost per Ride $1.48 Cost per Mile $.9 Miles per Ride 1.7 Mid Multnomah County Monthly Rides 358 Monthly Cost $6,169 Monthly Vehicle Mile 1,91 New Riders This Month 2 Cost per Ride $17.23 Cost per Mile $5.65 Miles per Ride 3. Multnomah Co. ADS Premium Monthly Rides 17 Monthly Cost $35 Monthly Vehicle Mile 4 New Riders This Month 3 Cost per Ride $2.6 Cost per Mile $.88 Miles per Ride 2.4 N/NE Shuttle Monthly Ride 479 Monthly Cost $18,756 Monthly Vehicle Mile 1,465 New Riders This Month 5 Cost per Ride $39.16 Cost per Mile $12.8 Miles per Ride 3.1 STF Service Monthly Ride 732 Monthly Cost $13,681 Monthly Vehicle Mile 3,876 New Riders This Month 41 Cost per Ride $18.69 Cost per Mile $3.53 Miles per Ride 5.3 TriMet Service Monthly Ride 89 Monthly Cost $6,951 Monthly Vehicle Mile 3,989 New Riders This Month 28 Cost per Ride $8.59 Cost per Mile $1.74 Miles per Ride $ $4.8 $ $16,685 4, $18.4 $ $5 29 $3.13 $ $1,942 1,391 3 $14.85 $ $14,5 2,58 25 $33.5 $ $4,87 1,738 1 $11.85 $ % 7.4% 8.3% 63.7% 67.6% 13.3% 6.5% 63.% 75.1% 92.3% 6.4% 48.3% 37.5% 6.3% % 34.2% 48.8% 33.3% 35.% 71.4% 5.3% 66.7% 163.7% 62.6% 63.2% 75.1% 2.3% 88.3% 64.% 44.2% 48.2% 8.2% 134.5% 7.1% 129.5% % 26.% 2.% 194 $ $4.32 $ $13,22 3, $17.22 $ $ $2.29 $ $1, $25.76 $ $12,83 2, $3.23 $ $4,4 2, $8.67 $ $ $5.45 $ $13,175 4, $16.15 $ $ $3.24 $ $9,536 1, $15.58 $ $14,38 1, $34.83 $ $3,779 1, $9.4 $ % 4.9% 12.1% 2.4% 2.7% 6.3% 12.5% 7.4% 1.2% 2.5% 6.4% 6.6% 24.3% 13.5% 44.% 58.8% 46.7% 75.% 29.3% 25.6% 5.6% 35.6% 6.3% 6.5% 39.3% 65.3% 13.7% 47.1% 3.2% 1.3% 26.1% 14.4% 13.2% 28.8% 22.% 21.3% 16.4% 3.5% 32.2% 4.1% 1.6% 8.9% MFS Project Linkage Page 1 of 1

15 NEIGHBORHOOD HOUSE PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change STF Service Monthly Rides 555 Monthly Cost $9,35 Monthly Vehicle Mile 1,196 New Riders This Month 21 Cost per Ride $16.77 Cost per Mile $7.78 Miles per Ride 2.2 SW Shuttle Service Monthly Rides 99 Monthly Cost $2,618 Monthly Vehicle Mile 199 New Riders This Month 2 Cost per Rider $26.44 Cost per Mile $13.16 Miles per Ride 2. Downtown RideAbout(1) Monthly Rides 141 Monthly Cost $1,134 Monthly Vehicle Mile 98 Cost per Ride $8.4 Cost per Mile $11.57 Miles per Ride $8,74 1,123 1 $21.16 $ $1, $12.97 $ $ $5.7 $ % 6.5% 6.5% % 18.5% % 9.9% % 67.% 25.% 27.7% 14.8% 24.% 58.6% 51.% 532 $7,714 1, $14.5 $ $2, $22.58 $ $ $4.27 $ $7,272 1, $13.66 $ $2, $15.53 $ $ $4.37 $ % 37.2% 14.% 6.1% 22.6% 36.4% 27.9% 4.8% 28.2% 38.1% 45.4% 45.6% 7.1% 4.5% 1.8% 15.4% 2.3% 2.4% 14.3% 1) Downtown Ride About service began September 213. Neighborhood House Page 1 of 1

16 IMPACT NORTHWEST PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change Cherry Blosson Monthly Rides 56 Monthly Cost $2,558 Monthly Vehicle Mile 36 Cost per Ride $45.68 Cost per Mile $71.6 Miles per Ride.6 Multnomah Co. ADS Premium Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride STF Discretionary Monthly Rides 781 Monthly Cost $17,12 Monthly Vehicle Mile 2,88 New Riders This Month 22 Cost per Ride $21.9 Cost per Mile $6.9 Miles per Ride 3.6 STF Service Monthly Rides 543 Monthly Cost $16,432 Monthly Vehicle Mile 2,149 New Riders This Month 3 Cost per Ride $3.26 Cost per Mile $7.65 Miles per Ride 4. Dialysis (NEW) Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride Title XIX Non Medical (NEW) Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride 52 $28 34 $4. $ $4 45 $5. $ $11,853 2,41 33 $18.55 $ $14,157 1,612 2 $3.58 $ % % 5.9% 142.% 161.1% 14.3% % 44.3% 37.6% 33.3% 18.1% 4.8% 12.5% 17.3% 16.1% 33.3% 5 1.% 12.9% 14.3% 51 $ $9.52 $ $ $5. $ $12,689 2, $17.96 $ $1,425 2, $21.64 $ $ $12.2 $ $ $4.93 $ $14,761 2, $24.2 $ $8,6 1, $19.46 $ % 11.2% 55.9% 2 22.% 42.5% 37.5% 3.8% 27.4% 19.8% 1.4% 9.9% 13.% 15.7% 14.% 12.5% 18.5% 25.8% 23.6% 2.6% 9.% 21.2% 6.7% 8.9% 11.2% 13.6% 2.3% Impact Northwest Page 1 of 1

17 RIDE CONNECTION HEADQUARTER OFFICE PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change Multnomah Co. ADS Premium Monthly Ride 7 1 Monthly Cost $98 Monthly Vehicle Mile 87 $ $ Cost per Ride $14. Cost per Mile $1.13 Miles per Ride 12.4 $8.99 $ STF Service Monthly Ride % 127 Monthly Cost $9,521 $ % $1,963 Monthly Vehicle Mile 2, % 1,18 New Riders This Month % 36 Cost per Ride $31.63 Cost per Mile $3.44 Miles per Ride 9.2 $4.79 $ % 258.3% 84.% $15.49 $ Title XIX Non Medical Monthly Ride % 9 Monthly Cost $1,48 Monthly Vehicle Mile 558 New Riders This Month 5 Cost per Ride $23.8 Cost per Mile $2.52 Miles per Ride 9.1 $1, $17.66 $ % 21.1% 64.3% 3.7% 73.8% 25.4% $ $6.76 $ Dialysis Monthly Ride % 92 Monthly Cost $2,424 Monthly Vehicle Mile 756 New Riders This Month 1 Cost per Ride $42.53 Cost per Mile $3.21 Miles per Ride 13.3 $ $15.68 $ % 164.3% 171.2% 134.3% 16.7% $1, $2.64 $ Ride Connection Headquarter Office Page 1 of 1

18 RIDE CONNECTION WASHINGTON CO. OFFICE PROVIDER 12 Month Averages Programs Jun 216 Jun 215 % Change Current Year Previous Year % Change General Public Monthly Ride 1 Monthly Cost $947 Monthly Vehicle Mile 11 Cost per Ride $947. Cost per Mile $86.9 Miles per Ride 11. Job Access Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride STF Service Monthly Rides 471 Monthly Cost $8,77 Monthly Vehicle Mile 1,747 New Riders This Month 6 Cost per Ride $18.62 Cost per Mile $5.2 Miles per Ride 3.7 Title XIX Non Medical Monthly Rides Monthly Cost $114 Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride Veterans Volunteers Monthly Rides 187 Monthly Cost $1,692 Monthly Vehicle Mile 3,9 New Riders This Month 4 Cost per Ride $9.5 Cost per Mile $.55 Miles per Ride 16.5 Wa Co DAVS Monthly Rides Monthly Cost $114 Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride 3 $ $ $ $ 368 $5,731 1,281 6 $15.57 $ $ $4. $ $2,31 3,397 5 $8.64 $ $ % 4.5% 35.3% 321.5% 117.1% 93.% 28.% 53.% 36.4% 19.6% 12.3% 5.7% % % 16.7% 9.% 2 4.7% 8.4% 14.3% 267.7% 5 $ $ $ $ 453 $5,968 1,47 1 $13.19 $ $99 4 $197.7 $ $1,864 3,332 1 $.56 $ $57 21 $ $44.69 $ $ 4 $5,82 1, $14.5 $ $ $64.12 $ % 12.4% 76.% 75.% 243.5% 261.7% 4.8% 13.3% 2.9% 14.9% 9.1% 9.% 2.8% 25.6% % 71.4% % 119.6% 39.7% Thursday, August 4, 216 Ride Connection Washington Co Office Page 1 of 1

19 VEHICLE ONLY PROGRAM 12 Month Averages Providers Jun 216 Jun 215 % Change Current Year Previous Year % Change Albertina Kerr (Mult.) Monthly Rides 691 Monthly Cost $12,795 Monthly Vehicle Mile 3,486 Cost per Ride $18.52 Cost per Mile $3.67 Miles per Ride $3,34 3,26 $4.14 $ % 283.1% 6.9% 347.3% 259.8% 25.% 75 $7,417 3,4 1.4 $1.52 $ $4,559 3, $7.2 $ % 62.7% 4.4% 17.6% 46.1% 7.6% 14.% American Cancer Society (Clack., Mult., Wash. Monthly Rides Monthly Cost $4,687 $791 Monthly Vehicle Mile 2, New Riders This Month Cost per Ride $15.73 $6.38 Cost per Mile $2.19 $.83 Miles per Ride % 492.5% 125.3% 281.8% 146.6% 163.9% 6.5% 158 $1,376 1, $8.69 $ $ $6.23 $ % 74.% 14.8% 47.6% 39.5% 51.2% 8.2% Edwards Center (Clack., Wash.) Monthly Rides 1,383 Monthly Cost $5,9 Monthly Vehicle Mile 2,293 1,88 $3,51 2, % 42.7% 17.5% 1,99 $4,243 2,22 85 $3,557 2, % 19.3% 12.6% Cost per Ride $3.62 Cost per Mile $2.18 Miles per Ride 1.7 $3.23 $ % 73.% 34.6% 2.8 $3.86 $ $4.42 $ % 36.4% 37.5% Maryville Nursing Home Monthly Rides 7 Monthly Cost $711 Monthly Vehicle Mile 15 Cost per Ride $1.16 Cost per Mile $6.77 Miles per Ride $ $14.51 $ % 19.7% 18.% 3 2.% 28.6% 39 $ $13.82 $ $ $9.21 $ % 14.% 35.3% 5.1% 75.6% 15.% Mary's Woods Monthly Rides 1,525 Monthly Cost $6,142 1,43 $8, % 3.7% 1,144 $6, $8, % 26.7% Monthly Vehicle Mile 1,868 Cost per Ride $4.3 Cost per Mile $3.29 Miles per Ride 1.2 1,826 $8.5 $ % 52.6% 32.3% 33.3% 1,85. $5.33 $ ,851. $8.47 $ % 37.1% 26.7% 15.8% Friday, August 5, 216 Vehicle Only Program Page 1 of 2

20 VEHICLE ONLY PROGRAM 12 Month Averages Providers Jun 216 Jun 215 % Change Current Year Previous Year % Change Michael's Place Monthly Rides % % Monthly Cost $1,1 Monthly Vehicle Mile 613 New Rider This Month 1 Cost per Ride $1.49 Cost per Mile $1.63 Miles per Ride $ $1.9 $ % 12.6% 36.7% 21.6% 12.5% 729 $ $1.15 $ $ $1.1 $ % 18.9% 15.4% 4.5% 13.4% 16.7% Providence Elderplace Monthly Rides 9,75 Monthly Cost $342,28 Monthly Vehicle Mile 42,22 New Riders This Month 23 Cost per Ride $35.8 Cost per Mile $8.1 Miles per Ride 4.3 9,155 $19,561 39, $2.81 $ % 79.5% 6.6% 68.6% 68.% 9,147 $226,561 37, $24.77 $ ,982 $22,234 35, $22.52 $ % 12.% 6.6% 82.3% 1 5.2% 5.1% Tualatin Valley Workshop Monthly Rides 413 Monthly Cost $6,67 Monthly Vehicle Mile 582 Cost per Ride $14.69 Cost per Mile $1.42 Miles per Ride $2, $22.24 $ % 121.8% 44.8% 33.9% 53.2% 57.6% 36 $5, $17.78 $ $2, $16.22 $ % 121.5% 76.8% 9.6% 25.5% 13.3% West Linn Monthly Ride 11 Monthly Cost $348 Monthly Vehicle Mile 14 Cost per Ride $3.16 Cost per Mile $2.49 Miles per Ride $33 36 $11.79 $ % 5.5% 288.9% 73.2% 72.8% 12 $ $2.78 $ $ $2.32 $ % 8.5% 11.7% % 19.8% 23.5% Vehicle Only Program Page 2 of 2

21 Rural Transit District Transportation Report 12 Month Averages Rural Cities Jun 216 Jun 215 % Change Current Year Previous Year % Change Canby(CAT) Fixed Route Monthly Rides 6,298 7, % 6,224 7, % Monthly Cost $38,592 $33, % $37,456 $32, % Monthly Vehicle Miles 12,46 1, % 12,32 9, % On Time Performance 99.% 99.% 99.1% 98.9%.2% Cost per Ride $6.13 $ % $6.2 $ % Cost per Mile $3.11 $ % $3.11 $ % Miles per Roadcall 12,46 1, % 12,32 9, % Canby(CAT) Paratransit LIFT and Cab Monthly Rides 1,26 Monthly Cost $35,525 Monthly Vehicle Miles 4,8 On Time Performance 99.% Cost per Ride $28.19 Cost per Mile $8.71 Miles per Roadcall 4,8 Molalla(SCTD) Demand Response Monthly Rides 9,379 Monthly Cost $5,14 Monthly Vehicle Miles 21,989 On Time Performance 97.% Cost per Ride $5.35 Cost per Mile $2.28 Miles per Roadcall 21,989 Sandy(SAM) Fixed Route Monthly Rides 8,649 Monthly Cost $65, Monthly Vehicle Miles 21,219 On Time Performance 1 Cost per Ride $7.52 Cost per Mile $3.6 Miles per Roadcall 21,219 Sandy(SAM) Paratransit LIFT and Cab Monthly Rides 1,356 Monthly Cost $2, Monthly Vehicle Miles 7,531 On Time Performance 96.7% Cost per Ride $14.75 Cost per Mile $2.66 Miles per Roadcall 7,531 Wilsonville(SMART) Fixed Route Monthly Rides 24,691 Monthly Cost $329,45 Monthly Vehicle Miles 47,56 On Time Performance Cost per Ride $13.34 Cost per Mile $6.93 Miles per Roadcall 47,56 Wilsonville(SMART) Paratransit LIFT and Cab Monthly Rides 3,36 Monthly Cost $58,138 Monthly Vehicle Miles 9,136 On Time Performance Cost per Ride $17.59 Cost per Mile $6.36 Miles per Roadcall 9,136 1,447 $3,372 4,75 99.% $2.99 $6.39 4,75 9,961 $57,121 22, % $5.73 $2.5 22,856 9,818 $65, 21, % $6.62 $3.6 21,237 1,473 $2, 7, % $13.58 $2.53 7,97 25,867 $328,239 47,588 $12.69 $6.9 47,588 1,498 $57,925 1,433 $38.67 $5.55 1, % 17.% 14.1% 34.3% 36.3% 14.1% 5.8% 12.2% 3.8% 1.% 6.6% 8.8% 3.8% 11.9%.1%.1% 13.6%.1% 7.9% 4.8%.5% 8.6% 5.1% 4.8% 4.5%.4%.1% 5.1%.4%.1% 12.7%.4% 12.4% 54.5% 14.6% 12.4% 2,165 $32,99 4, % $14.82 $7.17 4,475 8,638 $51,121 21, % $5.92 $2.38 1,752 9,86 $65, 2, % $7.15 $3.1 2,965 1,364 $2, 6, % $14.66 $2.88 6,953 23,931 $332,217 45,731 $13.88 $ ,731 2,68 $58,627 9,27 $21.87 $6.37 9,27 1,548 $34,736 5, % $22.44 $6.52 5,326 8,474 $48,876 22, % $5.77 $ ,33 9,876 $65, 2, % $6.58 $3.18 2,447 1,48 $2, 7, % $13.51 $2.8 7,142 27,16 $321,381 45,99 $11.83 $ ,99 1,489 $56,714 1,198 $38.8 $5.56 1, % 7.6% 16.%.1% 34.% 1 16.% 1.9% 4.6% 2.6% 8.3% 2.6% 7.7% 2.6% 8.% 2.5%.2% 8.7% 2.5% 2.5% 7.8% 2.6%.7% 8.5% 2.9% 2.6% 11.9% 3.4%.6% 17.3% 3.9%.6% 8 3.4% 9.7% 42.6% 14.6% 9.7% Friday, August 5, 216 Rural Transit District Page 1 of 1

22 One-on-one travel training One-on-one travel training work trips One-on-one travel training general trips Specialized travel training (contractor) Phone or mail personalized travel training RideWise Performance Report - June 216 Number Served Expected trips per week by unduplicated individuals Expected annual trips Annual avoided cost ,356 $14, ,612 $42, $. Subtotal ,968 $182,7.96 Group travel training with schools $. Group travel training general $. Riders Club participants 83 Subtotal 83 $. Total ,968 $182,7.96 Supportive services support of travel training Staff Total number of students in training Number of students trained 1- on-1 Number of trips taken with students 1-on-1 Number of trips taken with groups of students Total hours spent training 1-on-1 and with groups of students New supportive service contacts sites 2 Transitional staff support only 1 Transitional staff support and pass plan Total 16 Ride Connection RideWise monthly costs: RideWise RC program monthly cost $5, Total trainer hours monthly Ride Ambassador hours monthly 87. Value of volunteer hours monthly $2,7.9 Value of transitional staff hours monthly $12, of 6

23 One-on-one travel training One-on-one travel training work trips One-on-one travel training general trips Specialized travel training (contractor) Phone or mail personalized travel training RideWise Performance Report - YTD 216 Number Served Expected trips per week by unduplicated individuals Expected annual trips Annual avoided cost ,48 $1,8, ,432 $43,847.4 $. Subtotal 269 1,56 54,912 $1,439, Group travel training with schools 32 1,169 $3, Group travel training general $22,46.77 Riders Club participants 64 Subtotal 1,194 2,23 $53,48.51 Total 1,463 1,56 56,935 $1,492, Supportive services support of travel training Staff Total number of students in training Number of students trained 1- on-1 Number of trips taken with students 1-on-1 Number of trips taken with groups of students Total hours spent training 1-on-1 and with groups of students New supportive service contacts sites 29 Transitional staff support only 1 Transitional staff support and pass plan ,196 5,812 9,351 Total 25 Ride Connection RideWise annual costs: RideWise RC program $598, annual cost Annual cost avoidance of $1,492, trips Total cost avoidance $893, Total trainer hours annual 8,319.6 Ride Ambassador hours annual 1, Value of volunteer hours annual $53,24.71 Value of transitional staff hours annual $248, of 6