TRI-COUNTY TRANSPORTATION FOR SENIORS AND/OR PERSONS WITH DISABILITIES MONTHLY PERFORMANCE REPORTS

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1 DATE: FEBRUARY 27 SUBJECT: TRI-COUNTY TRANSPORTATION FOR SENIORS AND/OR PERSONS WITH DISABILITIES MONTHLY PERFORMANCE REPORTS RIDE CONNECTION. Overall ridership for E&D services for February 27 decreased by 2.6% (-8,3) compared to February 26. Again, Cab Services ridership declined by 63.3% (-5,733) due to the termination of the Title XIX nonmedical program (-4,555). RC East County posted 33.3% higher trip numbers (+,2) compared to the previous year after the Mid-Multnomah County program transition with Project Linkage and an increase in volunteer drivers for the reporting agency. Likewise, MFS (Project Linkage) is up 9.7% (+466). Ride Together trips have also seen a substantial 48.% growth (+55) due to additional drivers in the program. Neighborhood House and Impact Northwest saw a significant decrease of 38.3% (-298) and 22.% (-278), respectively, largely attributed to a decline in STF trips specifically. 2. Total costs in February 27 decreased by 2.9% (-$88,75) for Ride Connection s E&D services. Cab Services under the Title XIX program were responsible for a 59.% decrease (-$2,89) due to the cessation of the Title XIX contract. Offsetting this spending difference from Cab Services were the following providers: Providence ElderPlace (+$2,5), RC East County (+,87), RC Headquarters (+$8,453), and RC Tualatin (+$6,24). There is no obvious reason for the increase on Providence s Vehicle-Only contract, but East County and Tualatin are reporting higher trips that correspond to their costs. 3. The network Cost Per Trip (CPT) increased by 9.7%, to $8.67 per trip compared to February 26 ($7.2). Though this is an increase, it is a major improvement in the month-to-month trends of CPT. The increase can best be explained by some key reporting agencies. Providence increased spending while providing fewer rides, same as RC Headquarters and Clackamas County s 27% slide in trips provided also impacted CPT. February 27 was a very short month in terms of service days and some services may see decreased efficiency as a result. of 7

2 Narrative report includes Clackamas County Consortium numbers as reported to Ride Connection for the month of February 27. RIDEWISE. Service Delivery Analysis. A total of 67 persons were served through RideWise s one-on-one, classroom, group and trip planning by phone/mail training. 2. A total of 24 persons successfully exited out of one-on-one travel training, seven of whom were prior participants returning to learn a new route. There was a 7.2% decrease noted from February 26 to February Under the age of 6 a total of persons successfully exited out of oneon-one travel training with an average of. training hours during February Outreach. The RideWise program continues to increase awareness of the program by attending resource fairs, meeting with agency professionals, mailings and presentations at staff meetings, etc. There was a total of four events held: RideWise met with TriMet staff to discuss the HOP Fastpass. RideWise staff met with Joanne Johnson, the new Disability Program Coordinator for the City of Portland. RideWise attended the Morning Spark, hosted by the Wilsonville Chamber of Commerce. RideWise presented travel options information to an ESL class at Tigard United Methodist Church. 5. Ride Ambassador Program. A total of volunteer hours were recorded for Rider s Club events, committee meetings and outreach. 6. Riders Clubs. The RideWise program supported 6 Rider s Club activities with 4 participants. 7. Referral Sources. There were 47 referrals in February 27. Seven referrals were from new agencies, or new sources at agencies, with whom a relationship had already been established. referrals were the result of our travel options counseling efforts. 2 of 7

3 8. School Program. 4 students received training during the month of February. A total of 3,25 trips were taken as a group and 227 trips were taken as one-on-one trips. 24 teachers and support staff reported,869 hours of training. SANDY AREA METRO (SAM). Total ridership this month was 9,95. Overall ridership decreased by 2%. The SAM-Gresham route ridership decreased by 2.8%. SAM- Estacada ridership was at 5, which is a 4% decrease from the previous year. This decrease was due to route changes in November. Although 5 rides is 4% decline from the previous year, it is steadily increasing in ridership each month since the implementation of changes with a 2% increase since December and a 22% increase last month. We expect the ridership to continue to rebound for this route. 2. STAR ridership decreased by 4%. Due to weather, there were several days when STAR was reduced to life sustaining services only. Elderly and Disabled ridership on STAR remained high at 65%. The Elderly and Disabled program (out-of-town medical rides) experienced a 2.8% increase in ridership as compared to February The new Shopper Shuttle experienced an 8% increase in ridership up to 3 passengers. The Shopper Shuttle was often run using a SUV due to road conditions, but many used it in order to get supplies during the storm. 4. Sandy staff spent many hours preparing for the State Special Transportation Fund (STF) and Federal 53 program grant cycle. Anticipated funding amounts were announced in February. Both STF and 53 experienced decreased funding for this biennium at 2% and 6% reductions. Sandy Transit took the bulk of the funding loss in vehicle replacements to keep STAR, ED, Estacada and preventative maintenance funding as whole as possible. This biennium will be difficult and some policy changes may need to be made, especially to the Elderly and Disabled program as the demand for medical and life sustaining rides into areas outside of the Sandy area continues to increase. 5. The grant agreement for the ITS equipment for SAM and MHX buses is now in place and an RFQ will go out soon. The department has met many vendors and had the privilege of Joe Knapp's presence at the last demonstration. This proved very helpful with data capacity information and the possibility of self-hosting the data that is collected. ITS equipment 3 of 7

4 will allow real time arrival data, on board automated announcements and upgrade data collection for much improved reporting. SOUTH METRO AREA REGIONAL TRANSIT (SMART). February brought some changes to SMART s Dial-a-Ride programs. Mainly, a shopper shuttle in the Villebois neighborhood was transitioned to a deviated fixed-route due to its consistency in healthy ridership. This, in turn, caused a 43% decrease in ridership for the Dial-a-Ride program from 2,76 trips in 26 to,598 trips in Weather once again played a role in decreased ridership for both paratransit and fixed route services. The City of Wilsonville closed for two days in February while SMART decreased service to in-town-only routes. With many businesses closed and limited service, SMART saw a decrease for those days. 3. Fixed route saw a decrease of 5.5% in ridership as compared to 26. This would have been much more significant due to weather; however, the addition of the Villebois Shopper Shuttle as a deviated fixed route helped boost numbers during days of decreased service. 4. SMART has continued work on its Transit Master Plan and is hoping to have it finalized and approved by City Council by the end of the fiscal year. Implementation of the Transit Master Plan is currently unknown but expected in early 28. CANBY AREA TRANSIT (CAT). During the month of February, total CAT ridership was down 23.64%. Demand Response ridership was up 7.29% as compared to the same month in the previous year. 2. Ridership continues to slip presumably for the same reasons mentioned in previous reports, which includes the implementation of a fare, TriMet service changes associated with the Orange Line opening, relocation of Albertina Kerr and CERP outside the Oregon City s limits, decreasing unemployment and the low gas prices. 3. The City and Jarrett Walker + Associates continue to make good progress on the Transit Master Plan update process. In February the Choices Report was presented at a public meeting and other several other locations and events to Spanish speakers. If you would like to follow the 4 of 7

5 progress check out the Transit Master Plan webpage. SOUTH CLACKAMAS TRANSIT DISTRICT (SCTD). Ridership continued to drop during February. Staff was unable to determine the cause for the drop. Assuming inclement weather conditions could be the cause. 2. The engineering firm is preparing the bid document for the office building. Bids are due to be opened April 4. TRIMET. System Ridership Summary for Fiscal Year to date (next page). 5 of 7

6 TRIMET-SYSTEM RIDERSHIP SUMMARY Measure Feb 7 Feb 6 % Change FY7-TD FY6-TD % Change Avg Weekday Boardings Fixed Route Bus-Other Service 87,6 9,5-4.3% 85,775 9,2-4.9% Bus-Frequent Service*,7 6,6-5.5% 98,25 3,79-5.3% Subtotal All Bus 88,3 98, -4.9% 84,25 94, -5.% MAX 23,4 25,4 -.6% 23,663 23,5.5% Commuter Rail,75,78 -.7%,769,77 Fixed Route Total 33,45 325,3-3.6% 39,458 38,82-2.9% Paratransit LIFT& Cabs 3,567 3, % 3,449 3,62-4.5% System Total 37,7 329,44-3.7% 32,97 322,432-3.% Avg Weekly Boardings Fixed Route Bus-Other Service 53,4 526,3-4.4% 495,838 52,53-4.7% Bus-Frequent Service* 69,4 656,4-5.6% 69, , % Subtotal All Bus,22,8,82,7-5.%,5,63,6, % MAX 754,5 777,3-2.9% 768, ,668.2% Commuter Rail 8,75 8,9 -.7% 8,847 8,859 -.% Fixed Route Total,886,5,968,9-4.2%,882,374,935, % Frequent Bus % of Total Bus 55.2% 55.5% -.3% 55.% 55.% Paratransit LIFT & Cabs 2,42 2,24-5.5% 9,47 2, % System Total,96,92,99,4-4.2%,9,79,956, % Operations Cost / Boarding Ride ** Fixed Route Bus-Other Service $4.3 Bus-Frequent Service* $2.97 Subtotal All Bus $3.49 MAX $2.64 Commuter Rail $4.6 $3.75 $2.74 $3.9 $2.52 $9.68.3% 8.39% 9.4% 4.76% -25.8% $4.6 $2.96 $3.45 $2.53 $3.32 $3.57 $2.6 $3.4 $2.35 $ % 3.4% 3.49% 7.66% -2.37% Fixed Route Total $3.2 $ % $3.2 $ % Paratransit LIFT & Cabs $37.66 $ % $36.44 $ % System Total $3.57 $ % $3.45 $ % * Frequent Bus lines are those operating at headways of 5 minutes or less. All other bus lines, plus special services are included under "Other Bus Services". ** Operations Cost: Expenses for labor, energy and expendable supplies required to provide transit service and maintain vehicles and plant facilities. Does not include General and Administrative, interest or depreciation. TK i

7 TRIMET RIDE CONNECTION ELDERLY AND DISABLED TRANSPORTATION REPORT 2 Month Averages TRIMET Feb 27 Feb 26 % Change Current Year Previous Year % Change Bus Monthly Rides 4,49,2 Monthly Cost $5,678,352 Monthly Vehicle Mile,896,44 On Time Performance 82.5% Cost per Ride $3.49 Cost per Mile $8.27 Miles per Roadcall 8,862 Light Rail (MAX) Monthly Rides 3,8, Monthly Cost $7,973,92 Monthly Vehicle Mile 348,465 On Time Peformance 86.7% Cost per Ride $2.64 Cost per Mile $22.88 Miles per Roadcall 3,556 4,928,9 $5,76,625,95, % $3.9 $8.5,478 3,234,6 $8,248, , % $2.55 $ ,7 8.9%.2% 2.8%.2% 9.4% 2.7% 22.8% 6.7% 3.3% 5.% 3.% 3.5%.8% 4.7% 4,82,567 $6,292,99 2,28,7 8.3% $3.38 $8.3,679 3,338,29 $8,426,32 372,89 84.% $2.52 $22.6,45 5,99,883 $5,22,648 2,5,7 8.8% $2.97 $7.54,622 3,258,6 $7,488, , % $2.3 $2.62, % 7.7%.%.5% 3.8% 6.5% 8.% 2.4% 2.5% 2.7% 4.3% 9.6% 9.6% 6.% Commuter Rail (WES) Monthly Rides 35, Monthly Costs $5,96 Monthly Vehicle Mile 9,379 On Time Performance 95.6% Cost per Ride $4.6 Cost per Mile $54.48 Miles per Roadcall 2,345 37,38 $735,636 9, % $9.68 $ ,76 6.4% 3.5% 3.9%.6% 25.8% 27.7% 76.% 37,772 $55,33 9, % $4.6 $ ,5 38,27 $565,784 9, % $4.78 $56.78,958.3% 2.6%.5%.2%.2% 2.% 28.9% Paratransit LIFT and Cab Monthly Rides 8,73 Monthly Cost $3,9,664 Monthly Vehicle Mile 687,738 On Time Performance 88.7% Cost per Ride $37.66 Cost per Mile $4.39 Miles per Roadcall 7,475 88,63 $2,922,9 739, % $32.97 $3.95 9,36 9.5% 3.3% 7.% 3.5% 4.2%.% 2.% 85,63 $3,4, , % $35.2 $4.4 6,926 87,85 $2,89, , % $32.93 $3.97 6,53 2.5% 4.3%.%.7% 6.9% 4.3% 6.% RIDE CONNECTION* Feb 27 Feb 26 % Change 2 Month Averages Current Year Previous Year % Change Monthly Rides 32,242 Monthly Cost $563,7 Monthly Vehicle Mile 45,29 New Riders This Month 763 Cost per Ride $7.47 Cost per Mile $3.88 Miles per Ride 4.5 4,53 $68,26 85, $6.79 $ % 7.2% 2.8% 2.6% 4.% 6.% 2.2% 35,99 $68,575 62,98,37. $7.57 $ ,82 $639,37 8,22,425.3 $6.47 $ % 3.2% 9.5% 3.9% 6.7% 7.% *Excludes Mt. Hood Express Service and Rural Transit District Transportation Thursday, March 23, 27 TriMet and Ride Connection Summary

8 RIDE CONNECTION RED PROVIDER() 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Pervious Year % Change Central Beaverton Monthly Rides 63 Monthly Cost $8,22 Monthly Vehicle Mile 3,67 New Riders This Month 9 Cost per Ride $3.3 Cost per Mile $2.24 Miles per Ride 5.8 King City Shuttle Monthly Rides 33 Monthly Cost $4,235 Monthly Vehicle Mile,3 New Riders This Month 7 Cost per Ride $3.53 Cost per Mile $3.75 Miles per Ride 3.6 N/NE Shuttle Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride STF Service Monthly Rides 469 Monthly Cost $9,75 Monthly Vehicle Mile 3,478 New Riders This Month 4 Cost per Ride $2.79 Cost per Mile $2.8 Miles per Ride 7.4 TriMet ADS Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride TriMet Service Monthly Rides 57 Monthly Cost $3,76 Monthly Vehicle Mile,245 New Riders This Month 8 Cost per Ride $9.59 Cost per Mile $2.47 Miles per Ride $6,96 3,6 25 $.25 $ $4,643,29 8 $4.2 $ $3,28,534 $24.75 $ $9,843 3,83 35 $7.83 $ $6 385 $6,99 2,89 28 $5.84 $ % 8.%.7% 24.% 5.8% 6.% 4.3% 8.8% 7.3% 2.5% 4.7%.6% 2.7% %.9% 9.2% 6 6.6% 8.9% 7.2% % 49.6% 56.9% 7.4% 23.7% 7.% 5.3% 744 $7,488 3, $.7 $ $5,92,2 7.8 $8.7 $ $ $3.5 $ $9,95 2, $9.7 $ $2. 8 $3,25, $8.5 $ $7,63 3, $.87 $ $4,83,259.8 $5.82 $ $3,486, $24.4 $ $9,855 3, $8.64 $ $9. 54 $6,777 3, $3.8 $ %.6% 5.8% 3.% 5.2% 6.9% 8.5% 3.9% 22.6% 3.8% 33.9% 8.2% 27.3% 7.3% 93.% 9.8% 92.2% 9.3% 23.6% 5.4% 7.8%.7% 6.7% 7.5% 5.% 5.7% 3.3% 7.2% 77.8% 65.% 52.% 54.6% 57.9% 36.9% 5.4% 3.5% () Ride Connection Took Over American Red Cross as of July 24 Ride Connection Red Page of

9 CAB SERVICES PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change Dialysis Monthly Rides 69 Monthly Cost $3,232 Monthly Vehicle Mile 326 New Riders This Month Cost per Ride $9.2 Cost per Mile $9.9 Miles per Ride.9 General Public Monthly Rides 943 Monthly Cost $24,739 Monthly Vehicle Mile 8,44 New Riders This Month 7 Cost per Ride $26.23 Cost per Mile $2.94 Miles per Ride 8.9 Multnomah Co. ADS Premium Monthly Rides 253 Monthly Cost $5,579 Monthly Vehicle Mile,3 New Riders This Month 2 Cost per Ride $22.5 Cost per Mile $4.29 Miles per Ride 5. STF Service Monthly Rides 73 Monthly Cost $5,888 Monthly Vehicle Mile 3,9 New Riders This Month 34 Cost per Ride $22.28 Cost per Mile $4.7 Miles per Ride 5.5 Title XIX Non Medical Monthly Rides,45 Monthly Cost $25,325 Monthly Vehicle Mile 5,86 New Riders This Month 4 Cost per Ride $22.2 Cost per Mile $4.32 Miles per Ride 5. Wa Co DAVS Monthly Rides 7 Monthly Cost $3,98 Monthly Vehicle Mile 827 New Riders This Month 5 Cost per Ride $29.89 Cost per Mile $3.87 Miles per Ride $8,558,865 4 $24.38 $ $24,8 8,68 7 $27. $ $6,44,784 $5.4 $ ,543 $28,86 7,9 228 $8.67 $ ,7 $7,56 28,7 52 $2.62 $ $4,28,34 2 $27.62 $ % 62.2% 82.5% 5 2.6% 5.9% 64.2% 3.%.2% 3.% 3.2% 2.8% 6.3% 36.6% 9.2% 27.% 43.2% 24.7% 3.3% 53.8% 44.8% 5.6% 4.2% 9.3%.5% 7.8% 79.9% 78.5% 79.6% 73.% 7.3% 5.6% 2.% 3.% 25.3% 38.3% 58.3% 8.2% 2.3%.5% 35 $9,586,982 3 $27.33 $ $23,7 7,654 6 $24.84 $ $3, $2.25 $ ,55 $32,9 8, $2.39 $ ,233 $27,446 6, $22.26 $ $4,94,4 $26.99 $ $5,7,86 2 $2.57 $ $2,37 7,32 8 $24.69 $ $5,3 2,6 22 $3.4 $ ,354 $24,74 7,25 28 $8.27 $ ,836 $2,37 29,55 32 $2.74 $ $2,78 67 $26.98 $ % 89.% 67.% 8.3% 26.7% 3.3% 4.% 3.% 3.7% 4.5%.%.6% 9.% 7.9% 53.4% 24.6% 63.% 3.8% 6.7% 3.% 2.9%.2% 3.% 2.7% 3.7% 7.% 8.% 7.7% 78.9% 77.3% 77.2% 82.% 7.3%.5% 7.8% 97.4% 97.% 7.% 5.8% 3.8% Thursday, March 23, 27 Cab Services Page of

10 CLACKAMAS COUNTY CONSORTIUM PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change Canby Senior Center Monthly Rides 94 Monthly Cost $,552 Monthly Vehicle Mile 9 New Riders This Month Cost per Ride $8. Cost per Mile $.7 Miles per Ride $, $8. $ % 4.5%.6% 2.8% 4.6% 23 $,84, $8. $ $2,242, $8.2 $ % 7.9%.8% 23.4%.2% 6.9% 6.5% Estacada Senior Center Monthly Rides 73 Monthly Cost $,337 Monthly Vehicle Mile 473 New Riders This Month 2 Cost per Ride $7.73 Cost per Mile $2.83 Miles per Ride $, $7.92 $ % 22.6% 38.7% 33.3% 2.4% 26.3% 22.9% 25 $, $7.78 $ $, $7.83 $ % 6.6% 5.9%.6%.8% Gladstone Senior Center Monthly Rides 2 Monthly Cost $,588 Monthly Vehicle Mile 45 New Riders This Month 2 Cost per Ride $7.56 Cost per Mile $3.53 Miles per Ride 2. Hoodland Senior Center Monthly Rides 9 Monthly Cost $3,42 Monthly Vehicle Mile,68 Cost per Ride $27.9 Cost per Mile $2.6 Miles per Ride.7 73 $, $7.5 $ $3,64 2,38 $9.37 $ % 22.4% 6.9%.8% 4.6% 2.5% 4.4% 5.6% 49.4% 44.% 66.7% 3.7% 93 $, $7.67 $ $2,367,58.8 $2.96 $ $, $7.75 $ $3,289, $9.99 $ % 3.8% 46.% 3.5%.% 59.2% 37.5% 3.5% 28.% 9.2% 55.% 4.9%.9% 8.4% Lake Oswego Adult Comm. Center Monthly Rides 244 Monthly Cost $,83 Monthly Vehicle Mile 775 New Riders This Month Cost per Ride $7.5 Cost per Mile $2.36 Mile per Ride $2,75 7 $7.5 $ % 5.9% 9.2% 22.9% 33.3% 226 $, $7.5 $ $2, $7.5 $ % 2.8% 3.2% 37.9%.2%.7% Thursday, March 23, 27 Clackamas County Consortium Page of 2

11 CLACKAMAS COUNTY CONSORTIUM PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change Milwaukie Senior Center Monthly Rides 832 Monthly Cost $7,954 Monthly Vehicle Mile 2,233 New Riders This Month 7 Cost per Ride $9.56 Cost per Mile $3.56 Miles per Ride 2.7 Molalla Senior Center Monthly Rides 3 Monthly Cost $2,869 Monthly Vehicle Mile 799 New Riders This Month 5 Cost per Ride $9.53 Cost per Mile $3.59 Miles per Ride 2.7 Pioneer Senior Center Monthly Rides 63 Monthly Cost $4,978 Monthly Vehicle Mile,93 New Riders This Month Cost per Ride $8.25 Cost per Mile $2.6 Miles per Ride 3.2 Sandy Senior Center Monthly Rides 24 Monthly Cost $2,777 Monthly Vehicle Mile,365 New Riders This Month 6 Cost per Ride $3.6 Cost per Mile $2.3 Miles per Ride 6.7 Transportation Reaching People Monthly Rides,945 Monthly Cost $24,534 Monthly Vehicle Mile 2,986 New Riders This Month 37 Cost per Ride $2.6 Cost per Mile $.7 Miles per Ride.8 Transp Reaching People School/Work() Monthly Rides 32 Monthly Cost $2,63 Monthly Vehicle Mile 877 Cost per Ride $6.39 Cost per Mile $2.47 Miles per Ride $7,475 2,33 $9.49 $ $4, $.2 $ $4,723,969 3 $8.2 $ $2,3 779 $.62 $ ,247 $26,682 8,38 4 $.87 $ $2,476,29 $6.29 $ % 6.4% 4.7% 7.7%.7% 7.% 29.5% 7.6% 5 5.% 4.5% 4.7% 5.4% 2.8% 5.4%.6% 8.3% 5.9% 3.% 2.8% 75.2% 7.% 3.2% 7.8% 3.4% 8.% 5.7% 9.8% 6.2% 2.4% 33.3% 3.2% 2.6% 27.5%.6% 2.5% 7.5% 734 $7,84 2,9 9.3 $9.79 $ $4, $2.97 $ $5,779 2, $8.29 $ $2,925, $2. $ ,93 $25,544 2, $.65 $ $3,2,28 $9.64 $ $8,4 2, $9.52 $ $4, $.99 $ $5,283 2, $8.27 $ $2,859,87.9 $.8 $ ,25 $26,859 2, $2.64 $ $2,957,33 $6.2 $ %.4% 4.9% 5.9% 2.8% 5.8% 2.% 7.5% 2.7%.% 7.4% 8.%.7% 9.% 9.% 9.4% 4.% 5.3%.2% 5.2% 3.%.8% 2.3% 2.4% 2.6%.8%.4% 2.% 3.2% 4.9%.% 5.7% 7.8% 5.4% 3.% 6.4%.9% 5.3% 2.8% 2.3%.4% () This program replaced the discontinued JARC, effective July 24. Clackamas County Consortium Page 2 of 2

12 EAST COUNTY OFFICE PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Pervious Year % Change Cherry Blossom Monthly Rides % % Monthly Cost $586 $ % $236 $ % Monthly Vehicle Mile % % New Riders This Month % Cost per Ride $5.92 $ % $6.87 $ % Cost per Mile $2.6 $ % $.92 $ % Miles per Ride % Multnomah Co. ADS Premium Monthly Rides 46 Monthly Cost $5 Monthly Vehicle Mile 29 Cost per Ride $3.26 Cost per Mile $.68 Miles per Ride 4.8 STF Discretionary Monthly Rides 626 Monthly Cost $,695 Monthly Vehicle Mile 2,364 New Riders This Month 29 Cost per Ride $8.68 Cost per Mile $4.95 Miles per Ride 3.8 STF Service Monthly Rides 28 Monthly Cost $4,844 Monthly Vehicle Mile 75 New Riders This Month Cost per Ride $23.29 Cost per Mile $6.45 Miles per Ride 3.6 TriMet Service Monthly Rides 2,29 Monthly Cost $6,345 Monthly Vehicle Mile 5,48 New Riders This Month 5 Cost per Ride $2.77 Cost per Mile $.6 Miles per Ride 2.4 Veterans Volunteers Monthly Rides 6 Monthly Cost $996 Monthly Vehicle Mile,474 New Riders This Month 2 Cost per Ride $8.59 Cost per Mile $.68 Miles per Ride $27 84 $.84 $ $,993 2,27 4 $6.66 $ $8,23,565 7 $5.8 $ ,537 $9,854 5, $6.4 $ $,87 2,477 $5.4 $ % 455.6% 6.7% 288.% 2.5% 84.6% 5.2% 6.4% 4.% 29.3% 2.% 2.3%.8% 6.% 4.% 52.% 35.3% 47.4% 22.6% 2 49.% 35.6% 3.7% 44.4% 56.8% 37.6% 29.4% 47.3% 6.% 4.5% 9.% 59.% 4.7% 2.4% 86 $ $7.79 $ $,3, $2.73 $ $8,73, $2.79 $ ,24 $6,447 5, $3.9 $ $,26, $7.83 $ $ $5.23 $ $,9, $6.39 $ $8,242, $6.46 $ ,264 $5,5 4, $4.36 $ $,29 2, $6.26 $ % 88.8% 69.9% 566.7% 48.9% 7.4% 2.% 23.% 2.% 8.5% 3.2% 32.6%.5% 9.4% 2.4% 5.6%.% 6.4% 32.4% 5.4% 25.% 6.% 7.% 27.6% 3.4% 26.8% 7.7% 8.2% 32.% 5.% 3.5% 2.6% 25.% 22.2% 2.6% Thursday, March 23, 27 East County Office Page of

13 INDIVIDUAL PROVIDER PROGRAM 2 Month Averages Provider Program Feb 27 Feb 26 % Change Current Year Previous Year % Change African American N/NE Shuttle (Financial Only) Monthly Cost $ $2,833 - $2,63 $3, % David's Harp STF Service Monthly Rides 97 Monthly Cost $,65 Monthly Vehicle Mile 5 New Riders This Month 4 Cost per Ride $2. Cost per Mile $7.77 Miles per Ride.5 NW Pilot Project STF Service Monthly Rides 89 Monthly Cost $3,67 Monthly Vehicle Mile,322 New Riders This Month 27 Cost per Ride $72.33 Cost per Mile $.34 Miles per Ride 7. Providence Elderplace STF Service Monthly Rides 22 Monthly Cost $,688 Monthly Vehicle Mile 5 New Riders This Month 6 Cost per Ride $7.96 Cost per Mile $3.3 Miles per Ride 2.4 Ride Together New Freedom (Mult., Wash.) Monthly Rides 477 Monthly Cost $2,568 Monthly Vehicle Mile 2,762 Cost per Ride $5.38 Cost per Mile $.93 Miles per Ride 5.8 Urban League N/NE Shuttle Monthly Rides 39 Monthly Cost $3,53 Monthly Vehicle Mile 89 New Riders This Month Cost per Ride $.7 Cost per Mile $4.36 Miles per Ride $975 9 $4.39 $ $,346,7 2 $63.74 $ $2,98,68 44 $8.98 $ $,448,976 3 $4.5 $ $4, $.6 $ % 9.5% 2.5% 73.6% 52.4% 66.7% 6.2% 2.5% 8.4% %.8%.% 36.% 43.4% 56.3% 63.6%.4% 29.8% 3.4% 48.% 77.3% 39.8% - 9.6% 27.4% 4.9% 27.% 9.7% 22.% 34.2% 66.7% 26 $, $8.2 $ $3, $77.23 $ $2, $.77 $ $2,478 2, $5.54 $ $4, $.9 $ $, $. $ $, $6.99 $ $3,88,32 6. $9.9 $ $,86,89.3 $6.27 $ $4, $9.3 $ % 42.4% 33.8% 7.% 8.9% 3.3% 7.7%.8% 26.5%.9% 93.% 24.6% 27.6%.7% 6.8% 9.6% 4.%.5% 8.7% 5.3% 2.9% 55.% 36.5% 64.% 9.6% 6.% 6.5% 5.5% 2.2% 23.8% 4.% 2.8% 7.4% 5 Thursday, March 23, 27 Individual Provider Page of 2

14 INDIVIDUAL PROVIDER PROGRAM 2 Month Averages Provider Program Feb 27 Feb 26 % Change Current Year Previous Year % Change Mt. Hood Express Service Fixed Route () Monthly Rides 7,72 Monthly Cost $25,59 Monthly Vehicle Mile 29,599 New Riders This Month 44 Cost per Ride $3.25 Cost per Mile $.85 5,228 $33,429 9, $6.39 $ % 25.% 49.% 36.5% 49.% 49.4% 5,24 $28,435 8, $5.43 $.5 4,76 $33,649 7, $8.6 $ % 5.5%.7% 23.6% 32.6% 23.5% Miles per Ride % () Not Ride Connection Program, Current Month Data Preliminary. Individual Provider Page 2 of 2

15 MFS PROJECT LINKAGE PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change Cherry Blossom Monthly Rides % % Monthly Cost $79 $ % $39 $388.5% Monthly Vehicle Mile 49 6.% % % Cost per Ride $5.49 $ % $8.4 $.9 2.% Cost per Mile $7.82 $7.86.5% $4.3 $ % Miles per Ride % % Gateway Shuttle Monthly Rides 23 Monthly Cost $89 Monthly Vehicle Mile 243 New Riders This Month 2 Cost per Ride $3.86 Cost per Mile $3.67 Miles per Ride. Mid Multnomah County Monthly Rides 44 Monthly Cost $4,537 Monthly Vehicle Mile,27 New Riders This Month 3 Cost per Ride $.3 Cost per Mile $3.76 Miles per Ride 2.7 Multnomah Co. ADS Premium Monthly Rides 6 Monthly Cost $25 Monthly Vehicle Mile 42 New Riders This Month Cost per Ride $4.23 Cost per Mile $.6 Miles per Ride 7. N/NE Shuttle Monthly Ride 452 Monthly Cost $9,289 Monthly Vehicle Mile 885 New Riders This Month 2 Cost per Ride $2.55 Cost per Mile $.5 Miles per Ride 2. STF Service Monthly Ride 73 Monthly Cost $2,624 Monthly Vehicle Mile 4,348 New Riders This Month 5 Cost per Ride $3.76 Cost per Mile $4.97 Miles per Ride 6.2 TriMet Service Monthly Ride,76 Monthly Cost $4,67 Monthly Vehicle Mile 5,98 New Riders This Month 54 Cost per Ride $4.34 Cost per Mile $.79 Miles per Ride $95 25 $4.38 $ $3,453 4, $5.36 $ $2 $2. $ $9, $24.34 $ $,9,28 5 $3.7 $ $3,889,822 5 $7.7 $ % 6.2% 3.2%.9% 2.9% 8.3% 49.8% 66.3% 7.9% 88.9% 32.9% 2.% 44.9% 4 25.% 32.5% %.6%.3% 33.3% 5.6%.6% 22.5% 5.8% 239.4% 24 3.% 36.4% 5.2% 95.6% 2.% 224.8% % 62.9% 66.7% 89 $ $4.5 $ $6,64, $2.84 $ $4 3.9 $3.26 $ $3,64, $3.92 $ $6,764 3, $28.4 $ $6,774 4, $8.3 $ $ $4.59 $ $4,6 4,2 4.4 $7.42 $ $ $2.79 $ $8, $8.79 $ $3,579, $36.2 $ $3,7, $9.67 $ %.6%.% 2.2% 9.6% 2.5% 38.5% 54.7% 6.% 65.6% 26.3% 6.6% 36.7% 7.7%.% 2 25.% 6.8% 6.8% 26.3% 2.% 6.2% 69.5% 86.% 64.6% 4.9% 73.7% 59.% 23.5% 95.7%.3% 22.4% 36.9% 23.4% 6.9% 82.6% 73.2% 5.3% 5.9% 33.2% 26.7% Thursday, March 23, 27 MFS Project Linkage Page of

16 NEIGHBORHOOD HOUSE PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change STF Service Monthly Rides 275 Monthly Cost $7,84 Monthly Vehicle Mile,6 New Riders This Month 4 Cost per Ride $28.5 Cost per Mile $7.4 Miles per Ride 3.9 SW Shuttle Service Monthly Rides 6 Monthly Cost $,43 Monthly Vehicle Mile 34 New Riders This Month 3 Cost per Rider $9.5 Cost per Mile $8.53 Miles per Ride 2.2 Downtown RideAbout() Monthly Rides 45 Monthly Cost $792 Monthly Vehicle Mile 73 Cost per Ride $5.46 Cost per Mile $.84 Miles per Ride $8,672, $7.52 $ $3, $37.48 $ $ $2.65 $ % 9.6% 42.% 36.4% 62.7% 55.8% 5.4% 3.2% 64.5% 8.8% 49.2% 56.3% 5.8% 26.4% 5.7% 4.6% 6.% 59.3% 6.7% 45 $7,497, $8.7 $ $, $9.29 $ $ $4.59 $ $7,478, $4.4 $ $, $2.7 $ $ $4. $ %.3%.7% 3.7% 27.8% 3.4% 4.8% 8.2% 22.% 8.% 4.2% 4.4% 5.%.% 2.9%.%.% 33.3% 4.8% 3.% ) Downtown Ride About service began September 23. Neighborhood House Page of

17 IMPACT NORTHWEST PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change Cherry Blosson Monthly Rides 56 Monthly Cost $,73 Monthly Vehicle Mile 44 New Riders This Month Cost per Ride $9.6 Cost per Mile $24.38 Miles per Ride.8 Multnomah Co. ADS Premium Monthly Rides 2 Monthly Cost $3 Monthly Vehicle Mile Cost per Ride $6.35 Cost per Mile $.27 Miles per Ride 5. STF Discretionary Monthly Rides 546 Monthly Cost $3,363 Monthly Vehicle Mile 2,29 New Riders This Month 2 Cost per Ride $24.48 Cost per Mile $5.84 Miles per Ride 4.2 STF Service Monthly Rides 379 Monthly Cost $9,699 Monthly Vehicle Mile,558 New Riders This Month 24 Cost per Ride $25.59 Cost per Mile $6.23 Miles per Ride 4. Dialysis (NEW) Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride Title XIX Non Medical (NEW) Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride 72 $ $6.74 $ $ $5. $ $8,294 2, $26.9 $ $2,339 2,63 23 $26.4 $ $ $. $ $ $5. $ % 2.2% 8.4% % 89.3% 75.8% 7.4% 62.9% 92.3% - 27.% 37.4% 73.% 9.7% 27.% 6.2% 9.% 9.% 2.7% 5.% 9.7% 2.4% 4.8% 4.3% 2.% 32.8% 26.8% $ $.87 $ $24 3. $5.65 $ $3,38 2, $2.68 $ $,454, $25.6 $ $36 26 $9.56 $ $ 48 $ $5.82 $ $ $5. $ $2,985 2, $9.34 $ $9,3, $9.68 $ % 2.4% 24.% 33.3% 86.8% 89.8% 36.4% % 35.3% 3.% 22.4% 8.% 4.% 2.6% 3.6% 2.2% 6.9%.%.5% 3.7% 25.5% 3.9% 7.2% 3.% 3.8% Thursday, March 23, 27 Impact Northwest Page of

18 RIDE CONNECTION HEADQUARTER OFFICE PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change Multnomah Co. ADS Premium Monthly Ride % Monthly Cost $65 Monthly Vehicle Mile 29 $ % 73.% $67 25 $ % Cost per Ride $6.34 Cost per Mile $2.25 Miles per Ride 7.3 $. $ % % $39.78 $ $.9 $ % 94.6% 7.4% STF Service Monthly Ride % % Monthly Cost $4,57 Monthly Vehicle Mile 2,443 New Riders This Month 4 $ % 338.6% 78.3% $6,888,97 6 $ % 282.7% 85.7% Cost per Ride $52.24 Cost per Mile $5.79 Miles per Ride 9. $.36 $ % 238.6% 36.4% $32.32 $ $9.42 $ % 2.5% 53.3% Title XIX Non Medical Monthly Ride % % Monthly Cost ($48) Monthly Vehicle Mile 4 Cost per Ride ($48.25) Cost per Mile ($37.6) Miles per Ride 4. $529,497 9 $3.53 $ % 99.7% % 688.6% 6 $ $28.29 $ $ $6.4 $ % 62.7% 72.7% 368.4% 38.8% 2.7% Dialysis Monthly Ride % Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride Wa Co DAVS $2,643,32 $9.58 $ $2, $4.22 $ $, $7. $ %.7% 25.% 42.5% 94.7% 23.8% Monthly Ride Monthly Cost ($) Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride Thursday, March 23, 27 Ride Connection Headquarter Office Page of

19 RIDE CONNECTION WASHINGTON CO. OFFICE PROVIDER 2 Month Averages Programs Feb 27 Feb 26 % Change Current Year Previous Year % Change General Public Monthly Ride 39 Monthly Cost $,567 Monthly Vehicle Mile 227 New Riders This Month Cost per Ride $4.7 Cost per Mile $6.9 Miles per Ride $, $95.8 $ % 26.8% 66.7% 57.8% 58.7%.8% 7 $ $42.45 $ $8 55 $9.84 $ % 8.9% 96.4% 53.8% 53.8% STF Service Monthly Rides 64 Monthly Cost $6,87 Monthly Vehicle Mile 2,2 New Riders This Month 7 Cost per Ride $.9 Cost per Mile $3. Miles per Ride 3.6 Title XIX Non Medical Monthly Rides Monthly Cost $3 Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride Veterans Volunteers Monthly Rides 75 Monthly Cost $2,2 Monthly Vehicle Mile 3,8 New Riders This Month 2 Cost per Ride $2.63 Cost per Mile $.72 Miles per Ride 7.6 Wa Co DAVS Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride 682 $5,722,988 7 $8.39 $ $53 2 $,892 3,6 4 $8.97 $.6 5. $35 2.%.2% 42.9% 33.4% 8.% 24.% 94.3% 7.% 6.8% 2.5% 5 4.9% 9.8% 7.6% $7,924,9 6 $4.85 $ $52 3 $62.9 $ $2,234 3,8 8 $.73 $ $5 4 $55.68 $ $5,339,388 $3.22 $ $9 8 $72.9 $ % 48.4% 37.6% 6 2.3% 7.8% 5.9% 42.9% 62.5% - 4.7% 44.5% 4.9% Thursday, March 23, 27 Ride Connection Washington Co Office Page of

20 VEHICLE ONLY PROGRAM 2 Month Averages Providers Feb 27 Feb 26 % Change Current Year Previous Year % Change Albertina Kerr (Mult.) Monthly Rides 6 Monthly Cost $3,662 Monthly Vehicle Mile 2,473 Cost per Ride $6. Cost per Mile $.48 Miles per Ride $8,23 3,78 $.72 $ % 55.4% 9.7% 43.% 44.6% 2.5% 677 $7,596 2,982. $.22 $ $5,428 3,3.4 $7.96 $ % 39.9%.6% - 4.% 42.5% American Cancer Society (Clack., Mult., Wash. Monthly Rides Monthly Cost $,497 $837 Monthly Vehicle Mile New Riders This Month 25 Cost per Ride $.9 $6.59 Cost per Mile $.54 $.7 Miles per Ride % 78.9% 35.9% % 3.6% 28.6% 75 $,742, $9.96 $ $ $7.76 $ % 7.2% 84.8% % 7.4%.4% Edwards Center (Clack., Wash.) Monthly Rides 9 Monthly Cost $3,33 Monthly Vehicle Mile,755,78 $4,395 2,8 23.5% 24.2% 5.7%,83 $4,89 2, $3,755 2,6 29.%.6% 5.6% Cost per Ride $3.7 Cost per Mile $.9 Miles per Ride.9 $3.73 $2..8.8% 5.6%. $3.54 $ $4. $ % 5.6% 7.4% Maryville Nursing Home Monthly Rides Monthly Cost $ Monthly Vehicle Mile Cost per Ride Cost per Mile Miles per Ride 24 $45 4 $6.88 $ $ $3.3 $ $ $2.47 $ % 42.6% 5 6.7% 7.% 6.3% Mary's Woods Monthly Rides,75 Monthly Cost $5,643,476 $5,78 2.4%.%,448 $5,85, $6, % 5.5% Monthly Vehicle Mile,67 Cost per Ride $4.8 Cost per Mile $3.49 Miles per Ride.4,896 $3.87 $ % 24.% 5.9% 7.7%,73. $4.4 $3.38.2,832. $6.92 $ % 4.6%.6% 33.3% Thursday, March 23, 27 Vehicle Only Program Page of 2

21 VEHICLE ONLY PROGRAM 2 Month Averages Providers Feb 27 Feb 26 % Change Current Year Previous Year % Change Michael's Place Monthly Rides % Monthly Cost $75 Monthly Vehicle Mile 48 New Rider This Month Cost per Ride $.7 Cost per Mile $.8 Miles per Ride.6 85 $ $.4 $ % 2.9% 2.5% 2.9% 682 $ $.9 $.63.7 $ $. $ % 6.9% 7.4% 8.2% 4.5% Providence Elderplace Monthly Rides 8,576 Monthly Cost $236,554 Monthly Vehicle Mile 32,795 New Riders This Month 36 Cost per Ride $27.58 Cost per Mile $7.2 Miles per Ride 3.8 9,88 $223,256 38,967 8 $24.57 $ % 6.% 5.8% % 25.8%.6% 9,69 $247,878 39, $27.33 $ ,96 $25,384 36,83 2. $23.4 $ % 2.7% 8.9% 526.7% 8.6%.7% 4.9% Tualatin Valley Workshop Monthly Rides 32 Monthly Cost $5,892 Monthly Vehicle Mile 942 Cost per Ride $44.64 Cost per Mile $6.25 Miles per Ride $5, $32.35 $ % 7.8% 4.9% 38.% 2.6% 34.% 2 $4, $24.48 $ $4, $6.7 $ % 8.4% 26.% % 4.% 69.2% West Linn Monthly Ride 26 Monthly Cost $274 Monthly Vehicle Mile Cost per Ride $.55 Cost per Mile $2.49 Miles per Ride $ $4.3 $ % 69.2% 6.8% 4.% $29. $4.46 $ $ $2.37 $ %.5% 24.7% % 28.4% 66.7% Vehicle Only Program Page 2 of 2

22 Rural Transit District Transportation Report 2 Month Averages Rural Cities Feb 27 Feb 26 % Change Current Year Previous Year % Change Canby(CAT) Fixed Route Monthly Rides 4,27 6,5 3.8% 5,283 6,63 2 Monthly Cost $34,466 $36, % $37,588 $35,73 5.3% Monthly Vehicle Miles,39, % 2,97,5 6.% On Time Performance 99.%.% 99.2% 99.%.2% Cost per Ride $8.35 $ % $7.2 $ % Cost per Mile $3.4 $3. 2.3% $3.8 $3..% Miles per Roadcall,39, % 2,97,5 6.% Canby(CAT) Paratransit LIFT and Cab Monthly Rides,4 Monthly Cost $3,96 Monthly Vehicle Miles 6,292 On Time Performance Cost per Ride $22.62 Cost per Mile $5.7 Miles per Roadcall 6,292 Molalla(SCTD) Demand Response Monthly Rides 7,492 Monthly Cost $47,48 Monthly Vehicle Miles 2,268 On Time Performance 98.% Cost per Ride $6.34 Cost per Mile $2.34 Miles per Roadcall 2,268 Sandy(SAM) Fixed Route Monthly Rides 7,9 Monthly Cost $65, Monthly Vehicle Miles 2,395 On Time Performance 99.2% Cost per Ride $8.22 Cost per Mile $3.9 Miles per Roadcall 2,395 Sandy(SAM) Paratransit LIFT and Cab Monthly Rides,285 Monthly Cost $2, Monthly Vehicle Miles 7,4 On Time Performance 96.3% Cost per Ride $5.56 Cost per Mile $2.84 Miles per Roadcall 7,4 Wilsonville(SMART) Fixed Route Monthly Rides 22,95 Monthly Cost $33,857 Monthly Vehicle Miles 43,966 On Time Performance Cost per Ride $4.42 Cost per Mile $7.53 Miles per Roadcall 43,966 Wilsonville(SMART) Paratransit LIFT and Cab Monthly Rides,598 Monthly Cost $58,386 Monthly Vehicle Miles 4,9 On Time Performance Cost per Ride $36.54 Cost per Mile $.89 Miles per Roadcall 4,9,23 $32,974 4, % $27.4 $7.38 4,466 8,856 $6,366 2,28 97.% $6.82 $2.85 7,73 9,25 $65, 2,337 $7.2 $3.2 2,337,327 $2, 7, % $5.7 $2.8 7,47 24,284 $363,43 43,496 $4.97 $ ,496 2,76 $64,32 9,7 $23.23 $7. 9,7 7.3% 3.2% 4.9%.% 7.5% 3.3% 4.9% 5.4% 2.3% 4.5%.% 7.% 7.9% 86.6% 3.3%.3%.8% 5.4%.3%.3% 3.2%.5%.% 3.3%.4%.5% 5.5% 9.%.% 3.7% 9.9%.% 42.% 9.% 45.5% 57.3% 67.2% 45.5% 2,53 $33,94 4, % $5.77 $7.6 4,86 8,274 $49,773 2, % $6.2 $2.32 2,48 8,625 $65, 2, % $7.54 $3. 2,896,283 $2, 7, % $5.59 $2.8 7,47 22,996 $327,368 44,25 $4.24 $ ,25 3,84 $57,77 7,399 $8.73 $7.8 7,399,362 $3,69 4, % $23.26 $6.75 4,698 8,657 $52,34 2, % $6.5 $2.42,89 9,372 $65, 2, % $6.94 $3. 2,886,47 $2, 6, % $4.22 $2.87 6,964 24,948 $332,54 45,65 $3.33 $ ,65,97 $58,679 9,635 $29.78 $6.9 9, % 7.% 2.3%.2% 32.2% 4.6% 2.3% 4.4% 4.9%.7%.2%.5% 4.% 98.5% 8.%.4% 8.6% 8.8% 2.6%.4% 9.6% 2.4% 2.6% 7.8%.5% 3.6% 6.8% 2.2% 3.6% 56.5%.5% 23.2% 37.% 28.2% 23.2% Thursday, March 23, 27 Rural Transit District Page of

23 One-on-one travel training One-on-one travel training work trips One-on-one travel training general trips Specialized travel trainings (contractor) Phone or mail personalized travel training Group travel training RideWise Performance Report - February 27 Number Served Expected trips per week by unduplicated individuals Expected annual trips Annual avoided cost 46 2,392 $62, ,392 $62,78.24 $. Subtotal ,784 $25, Group travel training with schools 7 62 $, Group travel training general 85 3 $8,39.2 Riders Club participants 4 Subtotal $9,767.5 Total ,57 $35,23.53 Supportive services support of travel training Staff Total number of students in training Number of students trained - on- Number of trips taken with students -on- Number of trips taken with groups of students Total hours spent training -on- and with groups of students New supportive service contacts sites 5 Transitional staff support only Transitional staff support and pass plan ,25,869 Total 2 Ride Connection RideWise monthly costs: RideWise RC program monthly cost $54,79.8 Total trainer hours monthly Ride Ambassador hours monthly Value of volunteer hours monthly $,56.85 Value of transitional staff hours monthly $55, of 7

24 One-on-one travel training One-on-one travel training work trips One-on-one travel training general trips Specialized travel training (contractor) Phone or mail personalized travel training RideWise Performance Report - YTD 27 Number Served Expected trips per week by unduplicated individuals Expected annual trips Annual avoided cost ,324 $663, ,6 $37,68.52 $. Subtotal ,44 $98,676.8 Group travel training with schools 383,399 $36, Group travel training general $2,8.64 Riders Club participants 576 Subtotal,69 2,66 $56, Total, ,66 $,38, Supportive services support of travel training Staff Total number of students in training Number of students trained - on- Number of trips taken with students -on- Number of trips taken with groups of students Total hours spent training -on- and with groups of students New supportive service contacts sites 48 Transitional staff support only Transitional staff support and pass plan ,39 9,232 Total 433 Ride Connection RideWise annual costs: RideWise RC program $38, annual cost Annual cost avoidance of $,38, trips Total cost avoidance $657, Total trainer hours annual 6,532.6 Ride Ambassador hours annual Value of volunteer hours annual $2, Value of transitional staff hours annual $27, of 7

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