Fact Sheet - Updated

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Fact Sheet - Updated 16.08.17 Company name: SHAFR TURISTIC S.A. Company reg.

1 Fact Sheet - Updated Company name: SHAFR TURISTIC S.A. Company reg. Nº: A Address: C/Las Dunas S/N Corralejo - La Oliva Fuerteventura - Islas Canarias Official rating: 4 **** Latitude: 28º N Longitude: 13º " W Director: Mr. José Manuel Alonso-Patallo Valerón Telephone: Fa: Commercial Director: Mrs. Sandra Waldherr-Hansen Telephone: comercial@atlantishotels.com Marketing: Mrs. Ingrid Frühauf Telephone: Fa: marketing@atlantishotels.com Reservations: Mrs. Meri Carballo Telephone: reservations@atlantishotels.com Web: Link-to the gallery for professionals: Content available in the professionals gallery: Images & videos of the hotel, in high resolution. Construction year: 1989 Last renovation: 2016 Key Selling Points Suites recently remodeled. Renovated facilities: theater, restaurants, "La Plaza", "Adults Only Premium Club". Free high-quality WIFI. Cozy atmosphere surrounded by tropical gardens with native plants. Customized service and attention to detail. Only 50m. from the nearest beach. At 300m. from the "Coco Beach" Beach. The hotel offers a complimentary free bus service to the "Grandes playas" beaches Corralejo. Gastronomy: 4 restaurants. NEW: Restaurant "Atrium" and "La Scala" (an "Adults Only Premium Club" eclusivity). 7 pools. Diverse leisure and entertaiment offer. Sports activities: wide range of sports "Adults Only Premium Club": eclusively for persons over 16 yrs. NEW addition: Chill Out area with Balinese beds and delue comfort sunloungers. Inde 1) General information 2) Distances & Connections 3) Beaches 4) Hotel facilities - Interior 5) Hotel facilities - Eterior 6) Restaurants 7) Bars 8) Accomodation & Facilities 9) Children facilities a) Atlantini Mini Club b) Atlantis Kids Club c) Atlantis Teen Lounge d) Children's pool 10) Sport a) Indoor sports b) Outdoor sports & activities 11) Other activities - Entertainment 12) "All Inclusive" 13) Other areas reserved for adults 14) "Adults Only Premium Club" a) Accomodation b) Bars & facilities 15) Handicap friendly Accomodation & Facilities. 16) Summary of TV Channels 17) Map of the hotel 1 of 10

2 1) General information Remarks Total area of comple m² Number of rooms 383 Number of buildings 23 Number of floors 2 Garden Isolated location On beach On a side road, quiet one-way street Quiet Wheelchair access, use of ramp with companion Rooms adapted for handicapped guests 5 Junior Suites n-smoking rooms Smoking, only permitted on the balcony or terrace pertaining to the room Description of immediate area Residential area Activities and services Some depend on climate conditions Open air restaurants and bars Some depend on climate conditions Activities for kids and teens Some depend on climate conditions and number of participants Parasols and awnings in pool and bar areas Depend on climate conditions 2) Distances & Connections Remarks Bus Stop 300 m. Shuttle transfer hotel-town center Direct access to the nearest beach 50 m. Natural Park (large beaches of Corralejo) " Grandes Playas" 1.1 Km. Harbour 2.7 Km Center of town (Main High Street - Nuestra Sra del Carmen) 1.4 Km Name of the town Corralejo Supermarket 50 m. Bank (Automatic cash machine) 750 m Restaurants, bars, boutiques (Shopping Center El Campanario) 750 m Airport 35.5 Km. Tai rank 300 m. 3) Beaches Remarks Public beach-distance Sand teture 50 m. (Cove in front of hotel) Fine white coraline sand & volcanic rock Public beach - Blue Flag - Distance Sand teture 300 m. (Beach, in front of the Gran Hotel Atlantis Bahía Real) Fine white sand Length 300 m. Width m. Sun-loungers Parasols, with charge (Sun-beds & Balinese beds), with charge Restaurants 1 Bar-restaurant on the pier Platforms 2 Platforms with sun decks and ramps, direct access into the sea Public beach - Blue Flag - Distance Sand teture Sun-loungers Parasols Suitable for children 750 m. (Corralejo Viejo- La Goleta beach) Fine white sand, with charge, with charge Public beach - Blue Flag - Distance 1.1 Km Natural Park (large beaches of Corralejo) "Grandes Playas". The hotel offers a free shuttle transfer service to the Grandes Playas Sand teture Fine white sand Length 9 km. Width 200 m. Sun-loungers, with charge Parasols, with charge Suitable for children Life guard / Red Cross, Grandes Playas beach Handicap friendly access Some areas have difficult access 2 of 10

3 4) Hotel facilities - Interior Without charge With charge Remarks Reception - Lobby 24 h. Located in the hall an interactive screen (offers clients general information regarding the hotel & the island). Languages English, French, German, Italian, Spanish Luggage service Currency echange Credit cards Visa, Mastercard, Eurocard Debit-cards Visa Electron, Maestro, Tarjeta 6000 High Speed Wi-Fi, unlimited and free for all our hotel guets. Fa, at the Reception Check-in 15.00h Check-out Late Check-out after 11.00h. 11:00 h. (All Inclusive service ends at Check-out), but depending on availability Courtesy room, but depending on availability Luggage room Laundry service Boutique / Souvenir shop Parking Public Air-conditioned public areas Public bathrooms Public bathrooms- handicap friendly access Car Rental Medical service On request - On call 24h, for emergencies. 5) HoteL facilities - Eterior Without charge With charge Remarks Tropical garden Swimming pools, 7 pools (5 adults + 1 childrens + 1 infants splash pool). Heated in the winter season. 1. Pool (Adults only Premium Club-eclusivity) 196 m² / depth ma m. / depth min m. / entry with ladder Also heated in the summer at 25º C 2. Pool (Tropic) 129 m² / depth ma m. / depth min. 80 cm. / entry with ladder 3. Pool (Rela) 242 m² / depth ma m. depth min. 90 cm. / entry with steps 4. Pool (Activities) 230 m²/depth ma m. /depth min. 1 m. /entry with ladder 5. Pool (Plaza) 279 m² / depth ma m. / depth min. 90 cm. / entry with ladder & steps. Children's pool (in front of the Mini Club) 36 m² / depth ma. 65 cm. / depth min. 60 cm. /entry with steps Also heated in the summer at 25 C Infant's pool 16.5 m² / depth ma. 30 cm. / depth min. 30 cm. / Also heated in the summer at 25 C Filtered Chlorinated Swimming caps mandatory Warning signs Showers Sun terrace Sun beds Parasols Towel service with 20 deposit / 1 change per week free of charge Amphitheater, with area for games and activities 3 of 10

4 6) Restaurants Without charge Remarks Main Restaurant "Gaudi" AI Breakfast, lunch & dinner Breakfast: schedule & details Lunch: schedule & details Cena: schedule & details Buffet Restaurant "Rambutan Asian & Veggie" AI 07:30-10:30 h. / buffet & show cooking. Selection of wholegrain & low-fat items. 12:30-15:00 h. / buffet & show cooking, mediterranean suitable for vegetarians. 18:30-21:30 h. / buffet & show cooking, mediterranean suitable for vegetarians. (19:00-22:00 h. - Summer schedule). Thematic buffets (dinner),several weekly. Selection of dietetic, wholegrain & vegetarian. Gluten and lactose free items are available, on request. Thematic, Asian and vegetarian fusion cuisine (prior reservation required) 19:00-22:00 h. Please note that themed restaurants open on alternate evenings. New! Restaurant "Atrium" AI Thematic Spanish/Brasserie, Regional & National specialities (prior reservation required) 19:00-22:00 h. Please note that themed restaurants open on alternate evenings. New! Restaurant "La Scala" AI National & international cuisine. Eclusively for "Adults Only Premium Club" guests. Breakfast: schedule 07:30-10:30 h. Dinner: schedule 19:00-22:00 h. (prior reservation required). n-smoking areas Restaurant dress code In accordance with Spanish law & regulations, smoking is forbidden in restaurants and closed public spaces. Gentlemen are required to follow a dress code for Dinner,long trousers (in restaurants). 7) Bars Without charge With charge Remarks Lobby bar Refer to "All inclusive" 17:00-00:00h. Pool Bar Refer to "All inclusive" 10:00-18:00h. Refer to "All inclusive" 12:00-17:00h. Sandwich corner Refer to "All inclusive" 12:30-16:00h. Snacks & Ice-cream Refer to "All inclusive" 16:00-17:00h. Coffée & cakes Tropic Connect Bar (pool bar) Refer to "All inclusive" 11:00-18:00h. (New service: guests can connect & recharge their electronic devises at this pool bar). Bar Bahía (pool bar) "Adults only Premium Club" Eclusivity-refer to"all inclusive" 11:00-18:00h. (for the eclusive use of "Adults only Premium Club" guests). Plaza bar / Disco Refer to "All inclusive" 18:30-00:00h. Bar "Scala" "Adults only Premium Club" Eclusivity-refer to"all inclusive" 20:00-00:00h (for the eclusive use of "Adults only Premium Club" guests). Bar located above the "La Scala" restaurant. 8) Accomodation & Facilities Junior Suite Suite 2 bedrooms Suite 1 bedroom Junior Suite Premium Club Total suites M² (incl. Balcony or terrace) 42 m² 53 m² 45 m² Min. capacity Ma. capacity adults Ma. capacity adults & children 2+2 or or 3+1 Width of door (entrance) 80 cm. 80 cm. 80 cm. Width of door (balcony or terrace) 60 cm. 60 cm. 60 cm. Furnished balcony or terrace Folding/slidding door (in some units) Separates the living area from the bedroom, in some Separates one of the two bedrooms from the living units. area. Living area Bedroom 2, with one open plan to 1, seperated by slidding door. living area and another 1, seperated by slidding door in some of the units. Separates the Living area from the bedroom in all units. with slidding door. Width of door (bathroom) 62 cm. 62 cm. 62 cm. Bathroom & WC, fully equiped, fully equiped, fully equiped 86 (Reserved for "Adults Only Premium Club" guests). Please refer to section 13 of this fact sheet for details. Air conditioning or central heating* Safety deposit bo (with charge 2.50 per day) (free, in this room type) Small fridge Satellite TV ** Music channel via TV Telephone (direct dial) High Speed Wi-Fi, free, free, free USB Port Sofa bed,2 individual matresses,2 individual matresses, 2 individual matresses Shower or Bath Shower or Bath Shower or Bath Shower or Bath Wash-basin WC in bathroom Hairdryer Make-up mirror Bath products Cleaning Daily Daily Daily Towel change Daily, on request Daily, on request Daily, on request Linen change Every three days Every three days Every three days Kettle Child Gift in the room, on arrival 1 per child. Volts 220V 220V 220V * Air Conditioning & Heating are both centralised and are activated depending on weather conditions, both systems unable to run simultaneously. However the room temperature can be individually regulated. ** Channels: English, Dutch, French, German, Italian, Spanish, Swedish & Polish. 4 of 10

5 9) Children's Facilities a) Atlantini Mini Club Without charge With charge Remarks Mini Club and activities depend on the number of participants & weather conditions! Mini club 6 days per week Ages 4-6 years Supervised Handcrafts Pool Olympiad Kids Yoga Party Carneval Childrens show Mini disco Themed days Swimming school Privately run- Dolphin Swim School b) Atlantis Kids Club Without charge With charge Remarks Kids Club and activities depend on the number of participants & weather conditions! Kids Club 6 days per week Ages 7-12 years Supervised Handcrafts Kids Olimpiad Kids Party Kids Carnaval Childrens show Mini disco Geocaching, GPS treasure hunts Themed days Swimming school Privately run- Dolphin Swim School Mermaids Privately run- learn to swim like a mermaid. b) Atlantis Teen Lounge Without charge With charge Remarks (Teenagers) Teen Club and activities depend on the number of participants & weather conditions! Teenager activities 6 days per week Ages years Supervised Teen games, Playstation & X-Bo consoles are available and a cinema. Teen Olympics Geocaching, GPS treasure hunts Teen shows Soccer School Privately run - Soccer Academy c) Children's pool Without charge With charge Remarks Children's pool 2 (1 has a depth of 30 cm.), heated. Fresh water Playground 5 of 10

6 10) Sports Activities depend on the number of participants & weather conditions. a) Indoor sports Without charge With charge Remarks Atlantis Wellness Center Monday- Saturday schedule 09:00-13:00 h. & 15:00-20:00 h. Sunday schedule 09:00-12:00 h. Min. age > 16 years Gym, min. age > 16 years, modern machinery Personal trainer, Privately run - price 75 per hour. Sauna, one for ladies and another for gents, min. age >16 years Beautician / masseuse 5 treatment rooms b) Outdoor sports & activities Without charge With charge Remarks Sports Aerobic Aquaerobic Step Stretching Yoga Beach-volley 1 Tournament per week Table-Tennis Water-polo Basketball Tennis Tennis courts 3 courts (quartz sand - surface) Equipment Illumination Tennis school Privately run Tennis school, at the hotel Mountain bike Privately run Bike Center, at the hotel Mountain Bike - Ecursion Privately run Bike Center, at the hotel Bike - Rental & Workshop Privately run Bike Center, at the hotel Golf At 45 km, 2 courses of 18 holes each Buceo Privately run firm,eternal-punta AMANAY-certified PADI RESORT-NITROX Windsurf Privately run school, on the beach-in front of the hotel. Kitesurf Privately run school, on the beach-in front of the hotel. Surf Privately run school, on the beach-in front of the hotel. Deep-sea Fishing Ecursions Paddle 5 courts in Corralejo. Paddle-board Privately run school, on the beach-in front of the hotel. Sailing Privately run school in Corralejo Kayak Privately run school, on the beach-in front of the hotel. Activities Billards Darts Board Games Pool games French Bowls Tournament 1 week Shuffleboard Tournament 1 week Creative workshop Various times per week. T-shirts, caps, ties etc with charge Quad rental Ecursions / in Corralejo Waterpark Acua Waterpark - in Corralejo Trekking Ecursions 11) Other activities - Entertainment Entertainment Without charge With charge Remarks Evening shows & animation 6 nights per week Radio Live music Weekly 6 of 10

7 12) "All Inclusive" Description Remarks All inclusive schedule 07:30 h h. (All Inclusive service ends at Check-out) Main restaurant "Gaudí" Breakfast Lunch (Gaudi or Pool bar) 07:30 h. - 10:30 h. / varied selection Buffet & show cooking. Dietetic & vegetarian options available. 12:30h - 15:00h / varied buffet selection and show cooking. Mediterranean menus, Dietetic & vegetarian options available. Sanwich corner Snacks, ice-cream at the Pool bar "Rambutan" Cakes, pastries, tea and coffee at the Pool bar "Rambutan" (16h - 17h) Dinner Restaurant "Rambutan Asian & Veggie" New! Restaurant "Atrium" New! Restaurant "La Scala" 18:30h - 21:30h winter schedule /varied buffet and show cooking, mediterranean. (19:00h - 22:00h Summer schedule) Evening specials: themed buffets (several nights per week) Dietetic & vegetarian options available every night. Children's corner - Childrens buffet, available during school holiday periods On request: gluten and lactose free products Thematic, Asian & vegerterian fussion (Dinner 19:00-22:00 h, prior reservation required) Thematic, national & international cuisine (Dinner 19:00-22:00 h, prior reservation required) National & international cuisine. Reserved for the "Adults Only Premium Club" guests. 07:30 h. - 10:30 h. Breakfast 19:00 h - 22:00 h. Dinner (prior reservation required) Beverages Selection of national & international brand beverages, alcoholic & non as indicated on the A.I. menu until 00:00 h. (other labels with charge). Diving Gym & Sauna Animation for adults Animation for children Test dive in the pool for persons over 12 years, 1 per stay. Minimum age 16 years. Live music, shows etc. (refer to section 10 & 11 of this fact sheet). Refer to section 9 of this fact sheet. 13) Other areas reserved for adults Remarks Restaurants Thematic restaurants "Rambutan: Asian & Veggie" and "Atrium" - Reserved for adults on determined days during the week. Atlantis Wellness Center Pool Reserved for persons over 16 years (gym, wellness & sauna). Rela pool - pool located near the "Atlantis Wellness Center", reserved for adults with sun loungers & parasols free at your disposal. 7 of 10

8 14) "Adults Only Premium Club" (Reserved for adults > 16 years, no cots allowed) a) Alojamiento y equipamiento Junior Suite Premium Club Total Junior Suites 86 M² (incl. Balcony or terrace) 42m² Min. capacity > 16 years 1, (infants not admited) Ma. capacity adults > 16 years 3, (infants not admited) Width of door (entrance) 62 cm. Width of door (balcony or terrace) 60 cm. Furnished balcony or terrace Folding/slidding door Living area, Open plan Width of door (bathroom) 62 cm. Bathroom & WC, fully equiped Air conditioning or central heating* Safety deposit bo (Free of charge in Junior Suite Premium) Small fridge, a "one time" free welcome pack (water, soft drinks & beer). Satellite TV ** Music channel via TV Telephone (direct dial), with charge High Speed Wi-Fi, free USB Port Sofa bed Shower Wash-basin 1 WC in bathroom Hairdryer Make-up mirror Bathrobe & Slippers, free in the room Bath products Pilow menu, free in the room Beach bag, free in the room Cleaning Daily Towel change Daily, on request Linen change Every three days Kettle, with tea & coffee making facilities in the room. Volts 220V * Air Conditioning & Heating are both centralised and are activated depending on weather conditions, both systems unable to run simultaneously. However the room temperature can be individually regulated. ** Channels: English, Dutch, French, German, Italian, Spanish, Swedish & Polish. b) "Adults Only Premium Club" - Bars & Facilities Remarks "Adults Only Premium Club" Pool "Bahía Bar" - Pool bar New! "Buffet style" in Premium Area "Adults Only Premium Club" Lounge New! Sun terrace Swimming Pool in the " Adults Only Premium Club" area, with comfortable sun loungers and parasols. Pool bar, schedule 11:00h. - 18:00h. Continental Breakfast 08:00-10:30h and Salad Lunch Buffet 13:00-15:00h (from onwards). "Adults Only Premium Club" Lounge offers: internet access, daily international press, buffet corner (pastries & tea & coffee making facilities), Card tables corner, reading area and large flat screen TV (all free of charge). Delue sun Loungers - height of comfort (free). New! "Adults Only Premium Club" Chill Out Eclusive area offering Balinese style beds (free). New! " La Scala" - Restaurant New! " Scala" - Bar Theater National & international cusine for "Adults Only Premium Club" guests, breakfast & dinner " a la carte". "Adults only Premium Club" guests also have at their disposal the "adults only" area at the Gaudi restaurant. Bar located on the first floor of the "La Scala" restaurant. Eclusive area reserved for "Adults only Premium Club" guests, the first floor of the theater. 8 of 10

9 15) Handicap friendly Accomodation & Facilities Parking Without charge With charge Remarks Disabled parking area 1, in front of the hotel Parking Public Reception Accessibility for disabled Ramp to access the hotel Width ramps in the comple 4.5 m. Width main entrance door 110 cm. Toilets for disabled with handles, door 80 cm. Accessibility pool area Disabled access to the pool area With Ramp Ramp level 1 m. Width of ramp 2 m. & 15 m. long Pools with disabled access 2 pools / 402 m² & 200 m² Entrance Stairs & steps Restaurants & Bars Access to the main restaurant "Gaudi" Width of the restaurants door Height of Buffet Floor Access to the thematic restaurant "Atrium" Floor Access to the thematic restaurant "Rambutan Asian & Veggie" Floor Access to the bars Plaza bar, Lobby bar & Tropic Bar Floor 3 restaurants & 3 bars have easy access, desde la plaza con rampa 110 cm. 92 cm. Tiles, Spanish restaurante, easy access, ground floor. Tiles, Asian & Vegeterian fussion restaurant, easy access ground floor. Tiles 3 of the 5 bars have easy access, ground floor or with ramp. Tiles Areas that are inaccesible: Adults Only Premium Club, Atlantis Wellness Center, gym & saunas. Accommodation & equipment Total number of rooms 5 Junior Suites M² (incl.terrace) 42 m² Location Ground floor Width of front door 78 cm. Height of bed 57 cm. Space between bed & walls 67 cm. / 96 cm. Furnished terrace Terrace door without rail Air conditioning or central heating* Safety deposit bo (with charge 2.50 per day) Small fridge Satellite TV ** Music channel via TV Kettle High Speed Wi-Fi Free, unlimited USB Port Sofa bed, double matress Telephone (direct dial) With charge Telephone in the bathroom Plugs / easy access Cleaning Daily Sheets change Every three days Towels change Daily, on request * Air Conditioning & Heating are both centralised and are activated depending on weather conditions, both systems unable to run simultaneously. However the room temperature can be individually regulated. ** Channels: English, Dutch, French, German, Italian, Spanish, Swedish & Polish. Special bathroom installations Bathroom door width 80 cm. M² of Bathroom 6.50 m² Shower Adapted Walk-in shower- Adapted Handles Faucet shower 120 cm. Shower chair Sink, 1 Sink's height 81 cm. WC in the bathroom with handles WC height 46 cm. Space between sink & WC 94 cm. Bath Hairdryer Bath products Bathrobe Slippers Cosmetic mirror Height of plugs 1 m Volts 220V 9 of 10

10 16) Summary of TV Channels TV Channels Information not binding, can be subject to modifications without prior notice - last update 22/07/16 Hotel Channel 1 INFO Channel BBC 1 (English) Eurosport (German) Hotel Channel 2 INFO Channel BBC 2 (English) ARD (German) La 1 HD (Spanish) Eurosport (English) ZDF (German) La 2 (Spanish) BBC News (English) KIKA (German) Antena 3 HD (Spanish) Travel Channel (English) SAT.1 (German) Cuatro HD (Spanish) CBS Reality (English) RTL (German) Telecinco HD (Spanish) Horror Chanel (English) RTL 2 (German) La Seta HD (Spanish) Channel AKA (English) PRO SIEBEN (German) TV Canaria HD (Spanish) Vintage TV (English) Kabel Eins (German) Teledeporte HD (Spanish) Vo (German) CANAL 24 (Spanish) STV (Swedish) Euronews (German) Discovery Ma (Spanish) SUPER RTL (German) Energy (Spanish) BVN (Dutch) SAT 1 GOLD (German) Telecinco (Spanish) PRO SIEBEN MAX (German) Clan TV (Spanish) TV Polonia (Polish) 3 SAT (German) Disney Channel (Spanish) ZDF INFO (German) Boing (Spanish) Neo (Spanish) TF1 (French) La 1 HD (Spanish) M6 (French) FDF (Spanish) TV5 Monde (French) va (Spanish) Paramount Channel (Spanish) RAI1 (Italian) Divinity (Spanish) RAI2 (Italian) 13 TV (Spanish) RAI3 (Italian) Cuatro (Spanish) RAI NEWS (Italian) La Seta (Spanish) 17) Map of the hotel 10 of 10

Free High Speed Wi-Fi hotel

Suite Hotel Atlantis Fuerteventura Resort Fact Sheet Updated 14/09/16 Free High Speed Wi-Fi hotel Company name: CH Gestión S.L. Company reg. Nº: B-35267178 Address: Las Dunas - Urb. Corralejo Playa 35660