inside? what s About Us Christmas Breaks 8-23 New Year Breaks Christmas Markets Christmas Themed Breaks Turkey n Tinsel 35-39

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2 Protection for your holiday what s inside? CITO Quality Service Bakers Dolphin has been a member of CITO (Consortium of Independent Tour Operators) for the last 9 years. Comprised of regionally based coach and operators, our aim is to provide a higher standard of holiday through the CITO Quality Award. Tours have to meet certain criteria in order to qualify for the award. At Bakers Dolphin we fully endorse the aims of CITO and are delighted to confirm that a very high proportion of our holidays meet those criteria, as indicated by the CITO logo. About Us Welcome 3 About Us 4 Service 5 Tour & Home Link Service 6-7 Frequently Asked Questions 7 Bonded Coach Holidays Bakers Dolphin is fully bonded with the Confederation of Passenger Transport UK s Bonded Coach Holiday Group protecting your holiday by a financial bond guarantee which is Government approved. This scheme has been adopted by many of the leading coach holiday operators and provides financial guarantees to safeguard customers holiday money. Christmas Breaks 8-23 A wide selection of Festive breaks, all with entertainment and lovely excursions. Year Breaks See in 2018 with one of our lovely short breaks to choose from. Christmas Markets Find that exclusive gift on one of our wonderful Christmas Market breaks and sample some of the wonderful food and Gluhwein on offer. Christmas Themed Breaks A lovely selection of s to get you in the Christmas spirit. Turkey n Tinsel Fun filled pre-christmas breaks, that are just the tonic! UK Festive Party Breaks 40 Join us on one of our new UK Festive Party Breaks which really are fantastic value for money! Christmas Shoppers 41 2 day weekend breaks, where you can shop till you drop, all featuring some fantastic shopping centres. Important Information Trading Charter and Booking Conditions Travel Insurance 43 2 To book call us on or visit

3 A VERY WARM WELCOME TO OUR FABULOUS festive and new year brochure 2017/18 Dear Traveller, Welcome to our new Festive Breaks brochure for 2017/18. Packed with over 35 new s for the Festive period which offer you much more choice for a fabulous break during this exciting time for everyone. Our brochure also contains the ever popular Christmas Markets, Turkey n Tinsel s and Christmas shoppers and we are sure that you will find something to suit your individual taste within the colourful pages. At Bakers Dolphin our commitment to personal service and customer care is as strong as ever, with over 128 years experience since the Baker family first commenced business. We have worked hard to ensure the best value holidays and we guarantee NO SURCHARGES on any of our s featured in this brochure. Also not forgetting, the economical and environmental advantages of coach travel proven to be the most efficient method of transport! 37 new s I know that our Coaches are proving to be a very popular choice with our customers and I am delighted to let you know that we have added even more Coach s to this year s fantastic range of breaks. You also know that we take your financial protection seriously and we are a fully bonded operator which means that your holiday money is safe with us. I do hope you enjoy browsing our new brochure and we look to the pleasure of your company in the very near future. Best wishes, AMANDA HARRINGTON F.inst.T.T. Sales & Marketing Director Tourism Director of the Year Coach Monthly special award winner EASY WAYS TO BOOK YOUR FESTIVE BREAK Call our team Our Reservations Team will guide you every step of the way. To speak to one of our travel experts call us on Book online You can book all our holidays, days out, shows and events at our website, and find out more about our services. bakersdolphin.com Weston-super-Mare Visit us at: Sovereign Centre, Weston-super-Mare, BS23 1HL Bristol INDEPENDENT TRAVEL AGENCY Our new Bristol travel agency is completely independent offering you coach holidays, days out, air s, cruises and tickets to your favourite concerts and events. We also create bespoke packages from a day out at Alton Towers to a weekend in York. Anything is possible, so come and visit our Travel Experts. Visit us at: 30 The Arcade, Broadmead, Bristol, BS1 3JD Visit us at our shops in Weston-super-Mare or Bristol Welcome 3

4 Memories are made WITH BAKERS DOLPHIN COACH HOLIDAYS Festive breaks are a time for fun, trying new things and relaxing. We ve been helping you create memorable coach holidays for 128 years, and today we re still as passionate about giving you the perfect break as we were back in In recent years we have been awarded many Industry Awards including Coach Operator of the Year and UK Holiday Programme of the Year and we hope this brochure underlines to you our ongoing commitment to ensure your holiday is memorable. Book with confidence and if you would like to know more before you book just visit or call our helpful reservations team on You can also book your festive break by going to our travel shops in Weston-super-Mare or Bristol. Why you should book with us... Hand picked hotels All our hotels are hand-picked by us for their comfort and hospitality. Rest assured, you will enjoy en suite accommodation and many more unique comforts on your Bakers Dolphin holiday. Hotel bedroom tax Please note some Continental hotels may incur a hotel bed tax which is payable locally in the resort at a cost of between 1-5 Euros per person per night. Great food & in-house entertainment Most of our trips include dinner, bed and breakfast at your accommodation and many of them also have in-house entertainment such as bingo, quizzes, afternoon tea dances and much more! Please see individual itinerary for details. Only the best excursions During your holiday enjoy brilliant excursions to cultural cities, trips to historic homes and gardens, shopping havens and picturesque scenery. These days out will make your holiday a truly memorable experience. Meet old friends & make new ones too! Bakers Dolphin holidays are a great way to meet new and like-minded people, as well as spending quality time with old friends and loved ones. Create lasting memories to cherish for years to come, whilst enjoying stunning scenery, luxury hotels and experiencing new cultures. 4 About Us To book call us on or visit

5 Make your journey EXTRA SPECIAL THIS CHRISTMAS! ENJOY THESE EXTRAS WHEN TRAVELLING ON A GOLD COACH! Why not join us this year on our luxurious Coaches where you will find unsurpassed comfort and exciting facilities to make your journey extra special including: Soft leather and fully reclining seats On-board gold bistro Hostess service ON-BOARD ENTERTAINMENT Panoramic views and unsurpassed comfort including on-board DVD entertainment, sound system and magazines. FREE WI-FI & REFRESHMENTS Enjoy complimentary tea and coffee on-board with the Bistro and take full advantage of our hostess service with refreshments served at your seat. Toilet facilities are also found on board. 50% MORE LEGROOM Just 36 fully reclining, soft leather seats with over 50% more legroom than a standard coach, so you can really stretch out and relax. Our s are highlighted throughout this brochure! Visit us at our shops in Weston-super-Mare or Bristol Service 5

6 Making your journey PART OF YOUR FESTIVE BREAK FREE Tour Link with ALL TOURS in this brochure FREE local pick-up with our Tour Link service Enjoy the convenience of meeting us at a local joining point en route, and we ll take you direct to the coach, hassle free. Available on all s in this brochure. Join your nearest Tour Link route at one of its designated pick-up points shown on the map. Alternatively, head straight to Gordano Services (M5) in Bristol to board your coach ready for departure. Tour Link Pick-up Routes FREE Home Link on all Christmas & Year Breaks* Available as a supplement on all other Festive Breaks. Please ask at time of booking. Get your holiday off to a flying start with our Home Link service, where your journey begins and ends at your front door. There s no heavy suitcases to carry here we ll collect you and your luggage from your home and deliver you safely back at the end of a memorable. Easy! If you live within 10 miles of any of the towns listed below on the map you can take full advantage of FREE Home Link. Please note, there is no Devon or Cornwall Home Link for s to Cornwall, Devon and Dorset. Home Link Prices Please note: The above prices are per person and include your outward and return journey. For Holidays in an eastbound direction our interchange point may also be Leigh Delamere Services. You can of course choose to travel straight to Leigh Delamere to join your coach. For holidays in a northbound direction you may also join your coach at Michael Wood Services or the Little Chef, M5 Junction 13. *On holidays of four days or more. Gloucester Plymouth Gordano Services Minehead Gordano Services Yeovil Gordano Services Shepton Mallet Gordano Services Cirencester Gordano Services Bristol Anchor Road Bedminster Downend Filton Fishponds Kingswood Knowle Redfield Westbury on Trym Gordano Services, M5 Motorway Minehead Weston-super-Mare Wellington Burnham-on-Sea Highbridge Bridgwater Portishead Clevedon Taunton Worle Street Thornbury Gordano Services Chippenham Keynsham Bath Melksham Bradford-on-Avon Trowbridge Midsomer Norton Bristol Wells Somerton Yeovil Stroud Frome Shepton Mallet Yate Chipping Sodbury Cirencester Westbury Exeter Junction 27 Tiverton Exeter Services FOR CORNWALL pick ups Home Link is available at a supplement please enquire at the time of booking. Liskeard ton Abbot Teignmouth Plympton Ivybridge Totnes Plymouth Plymstock Torquay Paignton Brixham Truro St Austell 6

7 Tour Link Routes BS Postcodes BS1 BS2 BS3 BS4 BS5 BS6 BS7 BS8 BS9 BS10 BS11 BS12 BS13 BS14 BS15 BS16 BS20 BS21 BS22 BS23 BS24 BS25 BS26 BS27 BS28 BS29 BS30 BS31 BS32 BS34 BS35 BS36 BS37 BS39 BS40 BS41 BS48 BS49 BA Postcodes BA1 BA2 BA3 BA4 BA5 BA6 BA7 BA8 BA9 BA10 BA11 BA12 BA13 BA14 BA15 BA16 BA20 BA21 BA22 SN Postcodes * Please select the correct sector for your postcode SN1 SN2 SN3 SN4 SN5 SN6 SN8 1 * SN8 2 * SN10 SN11 SN12 SN13 SN14 SN15 SN16 SN25 SN26 TA Postcodes *Please select the correct sector for your postcode TA1 TA2 TA3 TA4 1 * TA4 2 * TA4 3 * TA4 4 * TA5 1 * TA5 2 * TA6 TA7 TA8 TA9 TA10 TA11 TA12 TA13 TA14 TA15 TA16 TA17 TA18 TA19 TA20 TA21 TA22 TA23 TA24 EX Postcodes Please note, there will be no Devon departures for s to Cornwall, Devon and Dorset. *Please select the correct sector for your postcode. EX1 EX2 EX3 EX4 EX5 EX6 EX7 EX8 EX9 EX10 EX11 EX12 EX13 EX14 EX15 EX16 EX17 1 * EX17 2 * EX17 3 * EX17 4 * EX17 5 * EX17 6 * TQ Postcodes Please note, there will be no Devon departures for s to Cornwall, Devon and Dorset TQ1 TQ2 TQ3 TQ4 TQ5 TQ6 TQ7 TQ8 TQ9 TQ10 TQ11 TQ12 TQ13 TQ14 PL Postcodes Please note, there will be no Devon departures for s to Cornwall, Devon and Dorset. PL1 PL2 PL3 PL4 PL5 PL6 PL7 PL8 PL9 PL10 PL11 2 * PL11 3 * PL11 4 * PL12 4 * PL12 5 * PL12 6 * PL13 1 * PL13 2 * PL14 3 * PL14 4 * PL14 5 * PL14 6 * PL15 7 ** PL17 7 * PL17 8 ** PL18 8 ** PL18 9 ** PL19 8 ** PL19 9 ** PL20 6 ** PL20 7 ** PL21 PL22 PL23 PL24 PL25 PL26 PL30 4 ** PL30 5 * PL31 1 ** * Please select the correct sector for your postcode. ** Please check your postcode is applicable for pick-up at time of booking. DT Postcodes Please note, there will be no Dorset departures for s to Cornwall, Devon and Dorset DT6 DT8 DT9 DT10 SP Postcodes SP7 SP8 GL Postcodes GL1 GL2 GL3 GL4 GL5 GL6 GL7 GL8 GL9 GL10 GL11 GL12 GL13 GL16 GL17 GL18 GL19 GL50 GL51 GL52 GL53 GL54 TR Postcodes Please note, there will be no Cornish departures for s to Cornwall, Devon and Dorset TR1 TR2 TR3 TR4 TR5 TR6 TR7 * TR8 * TR9 6 * TR10 9 * TR11 * TR15 * TR16 4 * TR16 6 * *Please check your postcode is applicable for pick-up at time of booking Please ask for details at time of booking. If your postcode is not shown above please refer to our local pick up points on the map on page 6. Frequently asked questions How much is the deposit and when is my final balance due? Please see the Terms and Conditions in the back of the brochure for deposits payable and when the final balances would be due. If you wish not to pay the full balance in one go; the remaining sum is due 6 weeks before departure. Will I get a more detailed itinerary to take with me? Yes, your full itinerary will be posted approximate four weeks prior to departure along with your final confirmation documents (luggage label s, pick up timings, etc.) What time will I get picked up and returned home? UK Holidays. Most Pick Ups are between 7.30am and 10 am, although this will vary depending on the distance to be covered. The routes are finalised four weeks prior to departure, and our journeys are planned carefully to ensure that you get to the hotel in good time for your evening meal (where applicable). Continental Holidays. Pick Ups will be earlier. On the way home we depart after breakfast and usually return to your drop off point late afternoon/early evening. Your driver will be able to provide more specific information. How much luggage can I bring? One medium sized suitcase weighing no more than 20 kilograms (40 pounds), plus one item of hand luggage. Porterage is included at most hotels. The Company s drivers will load and unload customer s luggage. I have limited mobility; will these s be suitable for me? The s offer a varied level of activity and you can participate as much or as little as you wish. Any specific restrictions are indicated in the brochure. Most properties offer a good level of access but others due to their historic nature, may have some upstairs sections without lift access or gardens with limited walkways. Most hotels featured in our brochures offer lift access. If you are unable to manage stairs please check with our reservations staff at the time of booking on suitability. Any physical condition which may necessitate special requirements (for example, the need of a walk in shower or ground floor rooms) must be reported at the time of your reservation, and we advise that you bring a companion with you if you need assistance. Coach space and weight restrictions limit the number of walking aids that we can accept on each. Mobile aids You must advise us at time of booking if you are bringing a lightweight foldable wheelchair/pusher/wheeler. In the case of a scooter or wheelchair powered with a dry cell battery you must be able to break it down into separate parts each weighing no more than 20 kgs, and able to be reassembled by yourself. If not you must travel with a companion to help you. All passengers must be fit and able to travel independently, and get on and off the coach at all times when requested by the driver. The company s staff will be polite and respectful, but are not permitted to assist passengers with their eating or personal care services. Please note. Some itineries may be subject to change Tour & Home Link Service 7

8 Christmas in Switzerland 7 DAY Home Link included 2 night s with bed & breakfast Junfrau train journey hotel Lucerne 799 Grindelwald Join us on a wonderful Swiss Christmas where the scenery and surroundings are simply spectacular. Friday We travel to Dover and Calais and onwards to Metz where we spend the night with bed and buffet breakfast. Saturday We depart after breakfast and continue onwards through eastern France to Switzerland and the Hotel Krone. A welcome drink awaits our arrival and after dinner there will be free time to explore the area. Christmas Eve After breakfast we make our way to Lucerne and its fascinating old town. Lucerne ranks high amongst the world s prettiest cities and has a great deal to offer, such as the world famous Chapel Bride and Water Tower, the Musegg wall and the Lion Monument. After dinner you have the opportunity to attend Midnight Mass at the nearby church. Christmas Day Merry Christmas Today we enjoy a Christmas turkey dinner and the rest of the day is at leisure. Boxing Day Today we travel to the village of Lauterbrunn, from where we join the Jungfrau Railway system, the longest cogwheel railway route in Switzerland and travel up through lush meadows and amidst wonderful scenery to the Kleine Scheidegg Mountain railway station located at the foot of the notorious Eiger North Face. Our return journey takes us to the alpine resort of Grindelwald for some free time before we return to our hotel. Wednesday We must leave Switzerland and make our way back to Metz for our final overnight with bed and buffet breakfast. Thursday After breakfast we return to Calais for the short sea crossing, then on to the West Country. Hotel Krone The Hotel Krone is situated in Giswill. The bedrooms are en suite with TV, telephone, radio and tea/coffee making facilities. The hotel has a lovely restaurant with spectacular views of the lake. Hotel has a lift. Lion of Lucerne Welcome drink Christmas turkey dinner Guided of Lucerne Journey on the Jungfrau train time in Grindelwald 22nd Dec 799 Single room supplement: 106 Please Note: Hotel bedroom tax may apply (see page 4) Hotel Krone 8 Christmas Breaks To book call us on or visit

9 Christmas in Austria 8 DAYS Home Link included 2 night s with bed & breakfast 5 night s with dinner, bed & breakfast Innsbruck City Tower Landeck Castle, Tyrol Innsbruck 729 Enjoy the true spirit of a Christmas holiday with breath taking views across Landeck and into the Valley. Thursday We travel via Dover to Calais and onwards to Metz where we spend the night with bed and buffet breakfast. Friday Continuing our journey we arrive in Austria and our hotel where a welcome drink awaits. After dinner there will be free time to explore your surroundings. Saturday Today you can enjoy a day at leisure in Landeck to meander around the shops or perhaps take a scenic walk. Later you have the opportunity to decorate the Christmas tree with your host. Christmas Eve Today we will visit beautiful Seefeld, set amid breathtaking scenery on a sunny plateau above Innsbruck. The colourful village has a pedestrianised centre allowing you to wander around the shops and cafés to your heart's content. Take a horse-drawn buggy(extra) to see the beautiful meadows and mountains or enjoy the Rosshütte Mountain Railway(extra) up towards the peaks - the views are wonderful. Christmas Day Merry Christmas! Enjoy a morning at leisure before tucking into a traditional Christmas lunch. Later enjoy a Christmas evening buffet. Boxing Day Today we will visit the Tyrolean capital of Innsbruck a charming Alpine city. There is plenty of time to explore the lovely shops before we return to the hotel in time for dinner. Wednesday We must sadly leave Austria and make our way back to Metz for our final night with bed and buffet breakfast. Thursday After breakfast we return to Calais for the short sea crossing, then on to the West Country. Sonne Hotel, Landeck Family owned since 1882, the 3 star Hotel Sonne is set high on a hillside with wonderful views across Landeck and into the Valley. The hotel has a very welcoming atmosphere and leisure facilities include billiard room, fitness area, sauna and 9 pin bowling alley. Rooms are en suite with hairdryer and TV. The hotel has a lift. Welcome drink Traditional Turkey Christmas lunch Take a horse-drawn buggy(extra) to see the beautiful meadows and mountains Enjoy the Rosshütte Mountain Railway (extra) up towards the peaks - the views are wonderful Visits to Innsbruck and Seefeld 21st Dec 729 Single room supplement: 92 Please Note: Hotel bedroom tax may apply (see page 4) Sonne Hotel, Landeck Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 9

10 Christmas in The Black Forest 7 DAY Home Link included 2 overnight s with dinner, bed & breakfast The Ravenna viaduct Cuckoo Clock Laufenburg 659 This marvellous area of southern Germany is dotted with high peaks, deep ravines and clear blue lakes. The Black Forest is a magical place at any time of year but even more so over the Festive season. Friday We depart for Dover and the ferry to Calais. We continue to our overnight stop Liege, with dinner, bed and breakfast. Saturday We make our way to the Hotel Baeren in Oberhamersbach for the next four night s with dinner, bed and breakfast. Christmas Eve We head to Triberg today, the town where the cuckoo clock was first made. Enjoy some last minute Christmas shopping and explore the town. We return to the hotel for dinner followed by music. Christmas Day After a leisurely breakfast take time to relax before enjoying a traditional Christmas lunch. This evening enjoy a 5-course candlelit dinner followed by music. Boxing Day Today we the Black Forest and visit the historic town of Freudstadt and the icy Mummelsee Lake. This afternoon we head into France to the cultural town of Strasbourg before returning to the hotel for our farewell dinner. Wednesday Today we head back to our final evening stay in Liege with dinner, bed and breakfast. Thursday We depart and make our way back to Calais and the ferry to Dover. We then travel homewards to the West Country. Hotel Baeren Situated in the heart of the pretty village our hotel exudes Black Forest charm with its style and quality of décor. The bedrooms have a private bathroom, satellite TV and hairdryer. There is a lift at the hotel. Mummelsee Lake Welcome drink at the Hotel Baeren Traditional turkey lunch Entertainment Visit to Triberg Visit to Strasbourg and Freudstadt 22nd Dec 659 Single room supplement: 40 Please Note: Hotel bedroom tax may apply (see page 4) Hotel Baeren 10 Christmas Breaks To book call us on or visit

11 Christmas in Lake Garda 8 DAYS Home Link included 7 night s with dinner, bed & breakfast Innsbruck City Tower Trento Christmas Market Lake Garda 769 Verona Malcesine Stretching over thirty miles from rolling plains in the south to the Dolomite Mountains in the north. From historic old towns to modern cosmopolitan resorts, Lake Garda appeals to all tastes whether for relaxing or enjoying our fabulous excursions and is an ideal location for this new Christmas holiday. Thursday An early start for Dover and the ferry to Calais. We continue to Saarbrucken for our overnight inclusive of dinner, bed and breakfast Friday Continuing via the Austrian Tyrol we take the spectacular crossing into Northern Italy and to Riva del Garda where we spend the next 5 nights with dinner, bed and breakfast and lunch on Christmas Day. Christmas Eve Today we visit old Verona, city of Romeo and Juliet s tragic love. We return to our hotel in time to relax, before enjoying our Christmas Eve dinner followed by live music. Christmas Day After a leisurely breakfast and maybe a stroll before returning to the hotel for a turkey Christmas lunch. This afternoon, relax at the hotel then this evening we enjoy a Trentino dinner (typical of the region). Boxing Day This morning we travel to the pretty walled village of Lazise with its paved lakefront promenade and fine sandy beach. We return to the hotel via the stunning village of Malcesine. Tuesday After a leisurely breakfast we make our way to the Trento Christmas Market staged in the charming scene of Piazza Fiera and Piazza Cesare Battisti. Wednesday We depart after breakfast and make our way back for our final overnight in Saarbrucken with dinner, bed and breakfast. Thursday Returning to Calais for the crossing home and our return to the West Country. Sole Hotel, Riva The 4 star Sole Hotel sits on the lakefront alongside the main square of Riva del Garda, where lies a wide choice of shops, bars, restaurants and the ferry stop is a stone s throw away. The hotel is furnished in a very traditional style, with an elegant restaurant overlooking the lake, comfortable public areas and a popular bar/gelateria. All bedrooms are en suite with hairdryer, TV, mini bar and air-conditioning. The hotel has a lift. Welcome Drink Beautiful 4 star Hotel in Riva del Garda Traditional Turkey Christmas lunch Typical Trentino dinner Visit to Verona & Malcesine Visit to Trento Christmas Market 21st Dec 769 Single room supplement: 146 Please Note: Hotel bedroom tax may apply (see page 4) Sonne Hotel, Landeck Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 11

12 Join us on a new Christmas break in Flanders, a culturally fascinating and beautiful area. Saturday We travel to Dover and our ferry crossing to Calais then on to Mechelen and our hotel for the next four nights with dinner, bed and hot/cold buffet breakfast. Christmas Eve After breakfast we make our way to the historic Flanders port of Ghent where we can enjoy a leisurely stroll around the city s stunning centre and admire the triple towers of St. Nicholas Church, the Belfort and St Bavo s Cathedral. and enjoy some free time before returning to the hotel for dinner. Wednesday After breakfast we return to Calais for the short sea crossing then onwards to the West Country. Christmas in Mechelen 5 DAYS Home Link included 629 Welcome drink Christmas turkey lunch 4 course Gala Dinner and entertainment on Christmas Day Visit to Antwerp & Ghent Christmas Day Merry Christmas Today we enjoy a Christmas turkey lunch with the rest of the day at leisure before a 4 course gala dinner with music and dancing. Boxing Day We travel to nearby Antwerp, famous for its chocolate Novotel Mechelen Centre Located within the historic city centre and within easy walking distance of Mechelen attractions. The bedrooms are en suite with TV, hairdryer and tea/coffee making facilities. The hotel has fitness facilities and a Turkish bath. The hotel has a lift. 23rd Dec 629 Single room supplement: 97 Please Note: Hotel bedroom tax may apply (see page 4) hotel Valkenburg lies near the borders of Germany and Belgium the perfect base for this 6 day Christmas break. Friday We travel to Dover and board the ferry to Calais and onwards to Valkenburg and the Hotel Riche where you enjoy the next five nights stay. Time to settle in before dinner this evening. Saturday Enjoy a free day to explore the markets in Valkenburg. You see, smell, hear and taste Christmas in everything and there is always something special to do at this time of year. Wednesday We must leave Valkenburg today and make our way back to Calais for the ferry then onwards to the West Country. Christmas in Valkenburg 6 DAYS Home Link included 5 night s with dinner, bed & breakfast 729 bar each evening from 4pm on local brands spirits, wines, beers and soft drinks 6 course gastronomic dinner on Christmas Day & Boxing Day Live music on one evening Visits to Monschau and Aachen Valkenburg Christmas Markets Christmas Eve After breakfast we make our way to the cathedral city of Aachen for some free time to explore before returning to Valkenburg for an afternoon at leisure. Tonight after dinner, you will have the opportunity to attend Midnight Mass at the nearby Church with coffee/tea and cake awaiting your return. Christmas Day Merry Christmas! We celebrate with a buffet brunch with extensive Dutch specialities then this evening we enjoy a 6 course gastronomic dinner. Boxing Day Today we travel to the quaint German town of Monschau. A stroll through its winding alleys will soon reveal the romantic half-timbered houses. Tonight enjoy another 6 course gastronomic dinner to end our stay in Valkenburg. Hotel Riche The Hotel Riche is a lovely cosy hotel on the outskirts of the city. All bedrooms are en suite with hairdryer, alarm clock, phone, TV and radio. The hotel has a lift. 22nd Dec 729 Single room supplement: 138 Please Note: Hotel bedroom tax may apply (see page 4) 12 Christmas Breaks To book call us on or visit

13 Join us on a new Scottish festive holiday to Dumfries staying at the lovely Cairndale Hotel with visits to Kirkcudbright and Gretna Green. Saturday We depart and make our way to Dumfries arriving late afternoon in time for tea/coffee, cake and Christmas biscuits on arrival. Later we enjoy a 3 course dinner and welcome party. Christmas Eve This morning we are off to Gretna Green known historically for its runaway weddings. We later head back for a Christmas banquet together with live Boxing Day Enjoy a morning at leisure then a visit later to Kirkcudbright. For our final evening there will be live entertainment after a three course dinner. Wednesday After breakfast we leave and begin our journey home. Christmas in Dumfries 5 DAYS Home Link included Hotel entertainment each evening Traditional Christmas lunch Excursions to Kirkcudbright and Gretna Green 569 Christmas Day Merry Christmas to all! Enjoy a leisurely breakfast and morning, before a 4 course traditional Christmas day lunch followed by the Queen s speech when Christmas cake will be served. Later we enjoy afternoon tea/ coffee and cakes. This evening a buffet dinner will be served followed by The Cairndale The Cairndale is family-run Victorian-style hotel, a short journey into Dumfries and the Galloway Aviation Museum. All rooms are en-suite, and have television, telephone hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 569 Single room supplement: 88 You ll be perfectly situated for exploring the beautiful Royal Deeside valley and some of Scotland s glorious Lochs and Glens. Saturday After an early start we depart and make our way to Pitlochry to arrive and enjoy festive afternoon tea served in the Atholl Lounge. Time to settle in before enjoying a 3-course dinner followed by light Christmas in Pitlochry 5 DAY Home Link included Hotel Entertainment Christmas Lunch Carol Service Tour of Royal Deeside 569 Christmas Eve Breakfast is served and then why not visit the beautiful surrounding area of Pitlochry? Later enjoy a carol service with a wee tipple followed by dinner and another evening of light Mulled wine and mince pies will be served in the hotel lounge after Watch Night Service. Christmas Day After having enjoyed a hearty Scottish breakfast enjoy a relaxing Christmas morning stroll. Christmas Lunch will be served from 1pm-3pm with a special visit from Santa. Dinner this evening will be a delicious buffet followed by a night of live entertainment Boxing Day After a full Scottish breakfast, we set off for Royal Deeside for a to the forest and the town of Braemar, home of one of the most famous Highland gatherings as well as Crathie and its royal church. Wednesday After Breakfast we will bid you a fond farewell. Fishers Hotel The lovely Fishers Hotel is conveniently located in its own pleasant grounds. Bedrooms are en suite with TV and tea/coffee making facilities. The hotel has a lift. See pg5 for service details 23rd Dec 569 Single room supplement: 66 Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 13

14 Christmas in Brighton 5 DAYS Home Link included Welcome drink Visit to Lewes Scenic drive to the South Downs 599 This new to Brighton includes a visit to Lewes and scenic drive to the South Downs. Saturday We depart and make our way to Brighton arriving late afternoon in time to settle in for a welcome drink before dinner and entertainment Christmas Eve After breakfast we take a to Lewes which was the site of the Battle of Lewes in Its landmarks include Lewes Castle, one of the oldest castles in England and the Barbican House Museum (extra). We return to the hotel for dinner and entertainment followed by a Midnight service at a local church for those who wish to attend. Christmas Day Merry Christmas - Enjoy a leisurely morning and maybe take a stroll along the promenade of Brighton. Make your way back to the hotel to indulge yourself in a traditional Christmas Day lunch with all the trimmings. This evening a light evening buffet will be served followed by Christmas bingo. Boxing Day After breakfast we have a leisurely morning before we take a trip to South Downs. We make our way back to the hotel ready for our final evening at the hotel which is a dinner and dance. Wednesday Sadly we must depart and make our way back to the West Country. Mercure Brighton Seafront Hotel This grand seafront Victorian hotel is located near to The Churchill Square shopping centre with Brighton Pier nearby. All rooms are en-suite, and have television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 599 Single room supplement: 132 The sheer beauty of the Lake District is inspirational at Christmas time. Based in Shap we explore the spectacular Lakeland scenery and enjoy a fabulous entertainment programme. Christmas in the Lake District 5 DAYS Home Link included Pre dinner drinks Traditional Christmas dinner Nightly entertainment Buffet Lunch on Boxing day 589 Saturday We depart for the Lake District arriving late afternoon. The evening starts with pre-dinner drinks hosted by the hotel. Dinner is followed by live Christmas Eve This morning we visit Lake Ullswater and head over Kirkstone Pass with its lonely pub, into Ambleside and from here we head north to Keswick. We return to the hotel for dinner this evening followed by live For those wishing to attend Midnight Mass details of church services are available from the hotel reception. Christmas Day Enjoy a buffet breakfast, then maybe take a stroll to work up an appetite for traditional Christmas Lunch, served in the Birkbeck restaurant. Take it easy this afternoon, listen to the Queen s Speech and enjoy tea and Christmas cake. This evening there will be a festive dinner before live Boxing Day This morning we make the short journey to Bowness, on the shore of Lake Windermere. We have time to explore before we travel back to the hotel in time for a light buffet lunch. Enjoy a relaxing afternoon before getting ready for tonight s farewell dinner followed by a Race Night and Quiz to round off the evening. Wednesday After breakfast we make our way back to the West Country. Shap Wells Hotel Set in 30 acres of tranquil surroundings amongst the Lakeland fells. The hotel offers a choice of lounges and a spacious restaurant. All bedrooms are en suite and have television, radio, hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 589 Single room supplement: Christmas Breaks To book call us on or visit

15 Bournemouth provides a wealth of attractions and amenities to complement your Festive Break on the South Coast. Our selected hotel is conveniently located on the West Cliff of Bournemouth and only five minutes from the town centre. Bournemouth Tourism Christmas in Bournemouth 5 DAYS Home Link included Traditional lunch on Christmas Day The South Coast s Premier resort Hotel entertainment programme Excursion to Swanage and Poole 599 Saturday We arrive in the afternoon in time to relax after your journey, settle in to your room and get ready for dinner. Christmas Eve There is free time to relax or enjoy Bournemouth town centre for some last minute shopping and a chance to obtain lunch. Tea and Scones will be served this afternoon. Tonight enjoy dinner followed by Christmas Day A Very Merry Christmas to everyone! Enjoy a leisurely breakfast. This morning take part in the hotel treasure hunt and there is a visit from Santa with gifts for all. Enjoy a traditional Christmas Lunch with a glass of wine. Afternoon tea is served with Christmas cake and dinner tonight is buffet style followed by more Boxing Day Today we have an excursion via Corfe Castle to Swanage where we have time to explore before returning across the Sandbanks ferry to Poole, with its interesting quayside, busy harbour and pedestrianised shopping areas. Later we return to Bournemouth for tea, coffee and pastries, and an evening of music and dancing. Wednesday After breakfast we leave and begin our journey home. Wessex Hotel Situated in its own grounds on the popular West Cliff in Bournemouth, the hotel facilities include an indoor swimming pool and all bedrooms are en suite with television and tea/ coffee making facilities. The hotel has a lift. 23rd Dec 599 The City of Plymouth has a great naval history, stretching back to the time of Sir Francis Drake and the Spanish Armada to today s ultra modern navy dockyards. We feature two half day excursions, one to Cornwall and the other to rugged Dartmoor. Christmas in Plymouth 5 DAYS Home Link included 649 Traditional Christmas Day Lunch, Hotel entertainment Visit to Looe and an excursion along the Tamar Valley Entertainment at your hotel including cabaret, music and dancing Saturday Depart for Plymouth arriving late afternoon at the Holiday Inn. Before dinner we meet the hotel team for a drinks reception and afterwards we enjoy an evening of cabaret, music and dancing. Christmas Eve This morning we cross the Tamar Bridge at Saltash into Cornwall for a visit to the resort of Looe, returning to the hotel for lunch. The afternoon is free for you to explore and tea and mince pies are available later. Relax before dinner and tonight s Christmas Day Merry Christmas to all! Enjoy a leisurely breakfast, enter the Chef s Christmas Cake Competition, and then perhaps a stroll in the city or along the Hoe to work up an appetite for traditional Christmas Lunch. Have a relaxing afternoon with Christmas cake and a game of bingo to take you up to this evenings buffet followed by more Boxing Day A morning excursion along the Tamar Valley to Tavistock and the edge of Dartmoor before returning for lunch. Pastries and tea are served this afternoon and tonight is our Farewell Gala Dinner and a final night of Wednesday After breakfast we leave and head for home. The 4 star Holiday Inn Overlooking the famous Hoe and out towards Plymouth Sound. The hotel offers extensive facilities, including leisure club with indoor swimming pool. All bedrooms are en suite, and have satellite TV, telephone and tea/coffee making facilities. The hotel has a lift. 23rd Dec 649 Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 15

16 hotel Christmas in Chester 5 DAYS Home Link included Home Link Included Hotel entertainment Christmas Day lunch Christmas quiz Visits to Liverpool and Chester 609 Chester is always a popular destination for a festive break and our holiday includes a new hotel this year staying at the lovely Mercure Chester Abbots Well. Saturday We depart for Cheshire arriving at The Mercure Chester Abbots Well late afternoon. This evening pre-dinner drinks will be served before a relaxing 3 course dinner followed by a Christmas Quiz. Christmas Eve This morning we make our way into Liverpool and the Albert Dock complex. There are many attractions to enjoy including Tate Liverpool and the Beatles Story. This evening s dinner is served with mulled wine followed by a midnight service at a local church for those who wish to attend. Christmas Day We start Christmas Day with a delicious breakfast, open your presents and maybe enjoy a swim or a stroll to work up your appetite for a traditional Christmas Day lunch. Enjoy a relaxing afternoon listening to the Queen s speech. This evening we will have Christmas bingo and a buffet selection supper. Boxing Day After breakfast we enjoy a drive through the pleasant countryside to the historic city of Chester, with lots to see. We return to the hotel for a dinner and dance evening. Wednesday Sadly we must depart and make our way back to the West Country. Mercure Chester Abbots Well Located in 2 acres of beautiful gardens. Less than 3 miles from the city centre, its grounds lead to the pretty canal-side walkways of Christleton. Hotel facilities include a Feel Good Health Club, free high-speed Wi-Fi. All bedrooms are en-suite and have television and tea/coffee making facilities. The hotel has a lift. 23rd Dec 609 Single room supplement: 220 The English Riviera with its well known resorts of Torquay, Paignton and Brixham needs little introduction. Our family run hotel combined with good entertainment makes for a memorable stay. Christmas in Torquay 5 DAYS Home Link included Live entertainment at the hotel Enjoy a ride around the bay to Paignton and Brixham 569 Saturday Arriving in Devon in the afternoon you will have plenty of time to freshen up before we join the management for a glass of fizz and a mince pie. Dinner this evening is followed by live Christmas Eve This morning after a full English breakfast enjoy the hotel facilities or maybe join in the fun of today's activities. After lunch we enjoy a ride around the bay to Paignton and Brixham before returning to the hotel and time to get ready for tonight s dinner followed by Christmas Day Enjoy a leisurely breakfast then late morning we have a visit from Santa with time to open your presents. Maybe take a stroll before your seven course grand Christmas dinner with all the trimmings followed by the Queen s speech. Dinner this evening will be buffet style and the day will end with live Boxing Day Enjoy breakfast this morning at your leisure. After lunch you have the opportunity of visiting the local pantomime (optional extra). We return to the hotel with plenty of time before evening dinner, which will be followed by our final evening of Wednesday We depart after breakfast and begin our homeward journey. The Marquis Hotel The Marquis Hotels aim is to provide a warm welcome and comfort. The hotel is adjoined to Torre Abbey Gardens and has its own private entrance to the Riviera International Centre. The beach is just a three minute stroll from the hotel. All bedrooms are en suite with flat screen TV and tea/coffee making facilities. The hotel does not have a lift. 23rd Dec Christmas Breaks To book call us on or visit

17 A popular Christmas. From our base on the outskirts of Darlington we have two contrasting excursions Durham, a delight to visit at this festive time then into North Yorkshire across the scenic Cleveland Hills. A festive entertainment programme is offered at this hotel. Christmas in Durham and the Cleveland Hills 5 DAYS Home Link included 589 Festive entertainment Hotel with indoor swimming pool Traditional Christmas lunch Cathedral city of Durham Thirsk and Helmsley Little Switzerland Bilsdale Saturday We travel to County Durham arriving late afternoon to a welcome drink. After dinner tonight relax and enjoy music from the hotel pianist. Christmas Eve Today we visit Thirsk, home of James Herriot where we enjoy a short break before we climb spectacular Sutton Bank on the way to Helmsley, with its huge market square. In the afternoon we drive through Bilsdale - Little Switzerland, on our return to the hotel. Tonight we are entertained by carol singers from a local church. For those wishing to attend Midnight Mass details of local church services will be available. Christmas Day Merry Christmas! Enjoy a relaxing morning. Open your presents, maybe take a stroll or have a swim to work up an appetite for Christmas Day Lunch. This afternoon listen to the Queen s speech, maybe watch a movie, and get ready for tonight s Christmas Day Buffet, followed by bingo, a quiz and music from our resident DJ. Boxing Day Today s visit is the historic city of Durham, acclaimed as a World Heritage Site and dominated by the magnificent cathedral and Norman Castle nearby, high above the River Wear. We have chance to explore the historic city, maybe visit the cathedral. There is a wide range of shops to explore and lots of opportunities for lunch. This evening we have a tea dance, with dancing to the salsa etc. to round off the day. Wednesday After breakfast we leave and begin our journey home. Blackwell Grange Hotel The 3 star Blackwell Grange Hotel is a beautiful 17th century mansion peacefully situated in its own grounds. Hotel facilities include leisure club with heated indoor swimming pool, spa and saunas. All bedrooms are en suite and have television, radio, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 589 Single room supplement: 44 We feature three of Yorkshire s most popular destinations, as well as a visit to the Boxing Day Pantomime. This lovely hotel offers a variety of entertainment to keep you busy, and if you fancy a stroll the stunning en Acre Park Wildlife Reserve is located right next to the hotel. Christmas in Yorkshire 5 DAYS Home Link included Traditional lunch on Christmas Day Festive entertainment Visit to Skipton time to explore Harrogate 569 Saturday We depart for West Yorkshire arriving at the Mercure Leeds Parkway Hotel where we enjoy tea/coffee and mince pies. This evening enjoy a 3 course dinner followed by Christmas Eve After breakfast we leave for a visit to the market town of Skipton for some free time before continuing to Haworth, home of the Bronte sisters. Dinner tonight is followed by festive Christmas Day Open your presents and enjoy a buffet breakfast and then maybe take a leisurely stroll in delightful en Acre Park. A traditional Christmas Day Lunch is served with all the trimmings. Enjoy the Queen s Speech and later we have afternoon tea and Christmas cake. Tonight dinner is buffet style and later there is an evening of fun and games. Boxing Day After breakfast we leave for the delightful Spa town of Harrogate for some free time. This afternoon we take our seats at the Carriage Works in Leeds for the traditional Boxing Day Pantomime an afternoon of fun and laughter. Tonight s dinner will be followed by live Wednesday After a hearty breakfast we must sadly leave and make our way home. The Mercure Leeds Parkway Hotel Situated in a tranquil spot in open countryside to the north of Leeds. Facilities include Health and Leisure Centre, with indoor swimming pool, sauna and gym. All bedrooms are en suite and have television and tea/coffee making facilities. The hotel has a lift. 23rd Dec 569 Single room supplement: 132 Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 17

18 Christmas in Llanberis 5 DAYS Home Link included Festive Entertainment Visit to historic City of Caernarfon Traditional Christmas lunch Visit to local Pantomime 549 Snowdonia National Park is an area of outstanding natural beauty abutting the North Wales coastline a wonderful area for a relaxing festive break. Saturday We make our way to Llanberis, arriving at our hotel for a welcome drink and pastries. Time to relax before dinner and hotel Christmas Eve Today after breakfast we take a trip to the historic city of Caernarfon, dominated by its castle and overlooking the Menai Straits. Enjoy some free time here before returning to the hotel for afternoon tea. Live music will follow dinner this evening and for those who wish to attend Midnight Mass, mulled wine will be served on your return to the hotel. Christmas Day Enjoy a leisurely morning before indulging in your traditional Christmas Day lunch with all the trimmings. This afternoon enjoy the Queen s speech with tea/coffee and Christmas cake. Tonight enjoy a cold buffet dinner followed by Boxing Day Enjoy a morning at leisure before being served with a light lunch. We then head off to take our seats at the local Pantomime. We return to the hotel for light afternoon tea and then dinner this evening will be followed by musical entertainment and dancing. Wednesday After a hearty breakfast we must sadly leave and make our way home. The Royal Victoria Hotel A comfortable hotel in a delightful setting in its own grounds at the foot of the Llanberis Pass. The bedrooms are en suite with TV and tea/coffee making facilities. There is a lift to all floors. 23rd Dec 549 Christmas in Cardigan Bay 5 DAYS Home Link included Traditional lunch on Christmas Day Festive entertainment Visits to Aberystwyth The Elan Valley Visitor Centre 549 On this holiday we feature two superb scenic days out taking in some of the best scenery Wales has to offer, from the mountain ranges to the coast of Cardigan Bay. Saturday We depart and make our way to Llandrindod Wells arriving in the afternoon at the Hotel Commodore. Mulled Wine and Homemade Ginger Bread will be served on arrival. Relax after your journey and enjoy Happy Hour in the bar. Christmas Eve We have a full day excursion to Aberystywyth. Enjoy a stroll along the seafront promenade, explore the town centre and the opportunity for a bite to eat and a drink. Later we make our way inland to Devil s Bridge, with the Mynach Falls nearby, returning to the hotel in time for evening meal and live entertainment to round off the day. Christmas Day Merry Christmas to all! Santa calls this morning. Enjoy your Traditional Turkey Christmas Lunch, finishing with Coffee & Mince Pies. This afternoon relax and listen to the Queens Speech before Jackpot Bingo. Tonight enjoy a buffet dinner followed by a music quiz and dancing. Boxing Day This morning we have a short drive to the Elan Valley Visitor Centre. The Elan Valley offers some of the most stunning scenery in Wales and we enjoy a ride around the dams and reservoirs. Later we return to the hotel for buffet lunch. This afternoon we visit the Hall at Abbey-Cwm-Hir, just a short drive from Llandrindod Wells. Christmas at the Hall is a magical time. All 52 rooms of the house are decorated with individual themes for the festive season. Wednesday After breakfast we leave and begin our journey home. The Commodore Hotel The Commodore Hotel is set in its own grounds and stands in the centre of the Victorian Spa Town of Llandrindod Wells, in the heart of Wales. All bedrooms are en suite and have television, telephone and tea/coffee making facilities. The hotel has a lift. 23rd Dec Christmas Breaks To book call us on or visit

19 Christmas in Caernarfon 5 DAYS Home Link included time to explore Caernarfon Tour of Llandudno 559 This new includes a of Llandudno, Portmeirion and of Anglesey. Saturday We depart and make our way to Caernarfon arriving late afternoon in time to settle in for a welcome drink before dinner and Christmas Eve After breakfast we take a to the Victorian seaside resort of Llandudno known as the Queen of Welsh Resorts. Take a stroll along the promenade and marvel at its wonderful seaside architecture as well as the sea views. We return to the hotel for dinner and Christmas Day Merry Christmas - Enjoy a leisurely morning maybe a walk along the promenade of the historic town of Caernarfon where its castle is built on the shoreline. Make your way back to the hotel to indulge in a traditional Christmas Day lunch with all the trimmings. After lunch you will have a visit from Santa with a small gift. This evening a light evening buffet will be served followed by Boxing Day After breakfast we travel south to Portmeirion the background for the TV series The Prisoner. This unique village is set on its own peninsula on the southern shore of Snowdonia. We make our way back to the hotel for tea/coffee and mince pies this afternoon. Following dinner tonight we will have in house entertainment of bingo, quiz or a Treasure Hunt. Wednesday Sadly after breakfast we leave and begin our journey home. Celtic Royal Hotel This stylish hotel is located in the town of Caernarfon known for its famous castle. All rooms are en-suite and have television, telephone, hairdryer and tea/coffee making facilities. There is also a superb leisure club with a gym and a swimming pool. Hotel has a lift. 23rd Dec 559 Single room supplement: 97 Christmas in Telford 5 DAYS Home Link included Hotel entertainment Excursions to Ludlow and Shrewsbury 609 A lovely new staying at the four star Telford Hotel and Golf Resort with trips to Ludlow and Shrewsbury. Saturday We depart and make our way to Telford arriving late afternoon in time for tea/coffee, cake and biscuits. Later we enjoy a 3 course dinner. Christmas Eve This morning we are off to Ludlow where you can visit the Ludlow Christmas Eve Market or wander around the shops. We later head back for a champagne reception and Christmas Banquet together with live For those wishing to attend Midnight Mass church details will be available at reception. On return hot drinks and mulled wine will be served together with mince pies. Christmas Day Merry Christmas to all! Enjoy a leisurely breakfast and morning. Later we are served mulled wine in the lounge before a 4 course traditional Christmas lunch followed by the Queen s speech. Later we enjoy afternoon tea, sherry & Christmas cake. This evening a 3 course buffet dinner will be served followed by entertainment by our in house host in the form of fun and games. Boxing Day A morning at leisure then later we visit Shrewsbury or for those who prefer to stay in the hotel, family favourite films will be shown in the lounge throughout the day. Afternoon tea/coffee with festive treats will be served and for our final evening there will be live entertainment after a 3 course dinner. Wednesday After breakfast we leave and begin our journey home. The Telford Hotel This hotel is set in 170 green acres and this countryside hotel is just outside Blists Hill. All rooms are en-suite and have television, telephone hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 609 Single room supplement: 97 Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 19

20 Christmas in Penzance 5 DAYS Home Link included Traditional lunch on Christmas Day Visit to Truro Visit to Lands End 659 Defined by its magnificent coastlines, smugglers coves, picturesque harbour towns and exotic gardens, Cornwall is the perfect place for a relaxing Christmas break. Saturday We make our way to Penzance, arriving at the Queens Hotel where a welcome drink awaits. Here we enjoy the next 4 nights with dinner, bed and breakfast. Christmas Eve Today we make our way to Truro, Cornwall s cathedral city for some free time to browse the many shops. Later we return to the hotel and after dinner this evening you have the opportunity to attend Midnight Mass and hot chocolate and mince will be served on your return. Christmas Day Merry Christmas everybody! Time to exchange gifts. Lunch is a traditional spread complete with all the trimmings, then at 3pm we are invited to tune into Her Majesty s Christmas Day address. Enjoy games this afternoon and tonight there will be a Christmas buffet. Boxing Day After breakfast we will visit the most westerly part of the UK mainland, Land s End. Admire the spectacular scenery and cliff views to Longships and Wolf Rock lighthouses and the Isles of Scilly. We return to the hotel for a cream tea and time to relax before dinner this evening. Wednesday Sadly after breakfast we must leave for the homeward journey. The Queens Hotel The Queens Hotel is a 3 star family run hotel which has been welcoming visitors since Situated on the promenade in Penzance, it is perfectly positioned to enjoy a lovely stroll. All bedrooms are en suite with hairdryer, TV and tea/coffee making facilities. There is a lift at the hotel. 23rd Dec 659 Scarborough enjoys an unrivalled position as one of Britain s oldest seaside resorts. It has 2 bays divided by a rugged headland on which sits the remains of a medieval castle. Christmas in Scarborough 5 DAYS Home Link included Lunches on 3 days 549 Traditional lunch on Christmas Day Festive Entertainment Lunch on Christmas Eve and Boxing Day time to explore Scarborough Visit to Whitby Saturday This morning we make our way to Scarborough arriving at the Delmont Hotel in time to settle in before a bucks fizz reception. Dinner tonight is followed by Christmas Eve Enjoy a free morning in Scarborough to visit the shops for those last minute presents before returning to the hotel for lunch. This afternoon join in the hotels activities or maybe take a stroll. Later enjoy a drink before dinner followed by Christmas Day Merry Christmas to all! Enjoy a leisurely breakfast and have a relaxing morning. Later we have a sherry reception and a visit from Santa. Traditional Christmas Lunch is served followed by the Queen s speech. Later we enjoy tea/coffee and mince pies and tonight is High Tea followed by Boxing Day This morning we follow the coast road to Whitby, the famous fishing port which was once the home of Captain James Cook. We have time to wander around the narrow streets and busy harbour side before returning to the hotel for lunch and Dinner this evening is Party night followed by Wednesday After breakfast we leave and begin our journey home. The Delmont Hotel The family run Delmont Hotel offers splendid views over Scarborough s North Bay and just a short distance from the town centre. Scarborough Castle and North Bay Beach are also nearby. All bedrooms have private bathroom, colour TV, telephone and tea/coffee making facilities. The hotel has a lift. 23rd Dec Christmas Breaks To book call us on or visit

21 Enjoy a trip to Liverpool Christmas in Bolton 5 DAYS Home Link included Hotel Entertainment Visit to Liverpool time in Bolton 499 A lovely new based at The Georgian House Hotel, Bolton with a visit to Liverpool. Saturday We depart and make our way to Bolton arriving late afternoon with time to settle in. Later enjoy tea/coffee and mince pie before dinner and festive music. Christmas Eve After breakfast we take a into Bolton, then the afternoon is free to enjoy the local surroundings and make use of the hotels facilities before your candle lit evening meal. A relaxing evening is planned with a game of bingo and quiz. Christmas Day Merry Christmas - Enjoy a traditional cooked breakfast in the hotel restaurant, then maybe take a stroll before your full traditional Christmas lunch. This afternoon will consist of guess the weight of the Christmas cake competition, a visit from Santa and the Queen s speech. A hot and cold buffet will be served for dinner followed by an evening of fun and games. Boxing Day After breakfast we have a leisurely morning before we take a trip to Liverpool which is home to the Beatles Story and Merseyside Maritime Museum (extra extra). We make our way back to the hotel ready for our final evening which will be a 3 course candle lit dinner with live Wednesday Sadly we must depart and make our way back to the West Country. Mercure Hotel Georgian House Hotel Relax in one of the most beautiful spots of Lancashire countryside, built around the former Georgian manor house. All rooms are en-suite, and have television, telephone, hairdryer and tea/ coffee making facilities. The hotel has a lift. 23rd Dec 499 Single room supplement: 110 Christmas in Suffolk & Historic Colchester 5 DAYS Home Link included Trip to Constable Country Visit to Clacton on Sea 609 This lovely new Christmas enjoys trips to Constable Country and Smugglers Coast, Clacton on Sea and to Britain s oldest recorded town of Roman Colchester. Saturday We depart and make our way to East Anglia to arrive at the Ipswich Hotel late afternoon. Enjoy dinner tonight with a complimentary glass of wine. Later we have music and dancing with the resident pianist playing the Christmas classics. Christmas Eve After breakfast we make our way to Constable Country and the Smugglers Coast together with the villages of Dedham and East Bergholt and then we meander along the coast to the popular resort of Clacton on Sea. We head back to the hotel for afternoon tea and cakes and later enjoy a glass of mulled wine before dinner. Tonight s entertainment will be a keyboard player and for those wishing to attend Midnight Mass details of local church services will be available in the hotel. Christmas Day Open your presents and enjoy a leisurely breakfast. During the day board games, cards and a quiz will be available. Following traditional Christmas lunch you can listen to the Queen s speech with tea and Christmas cake. Tonight s dinner is buffet style followed by in-house entertainment, quiz and bingo. Boxing Day This morning we take you to Colchester where you have time to look around this historic town where there is lots to explore. We return to the hotel for afternoon tea and Danish pastries, and then you have a relaxing afternoon before dinner and our final night with live Wednesday After breakfast we leave and begin our journey home. Ipswich Hotel The Ipswich Hotel is located in the village of Copdock just outside historic Ipswich. All rooms are en-suite and have television. An ideal place to unwind after your day out is the comfortable bar overlooking the walled garden. Bedrooms are en-suite with telephone, radio hairdryer and tea/coffee making facilities. Hotel has a lift. 23rd Dec 609 Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 21

22 Christmas in Worcester & Stratford-Upon-Avon 5 DAYS Home Link included Visit to Stratford-Upon- Avon Hotel entertainment time to explore Worcester 619 This new enjoys hotel entertainment together with a trip to Stratford-Upon-Avon and free time to explore historic Worcester. Saturday We depart and make our way to Worcester arriving at the hotel late afternoon. Tea/coffee and biscuits will be served on arrival. After dinner entertainment will be provided. Christmas Eve After breakfast we head to Shakespeare Country, Stratford upon Avon. We have time to look around and search for that last minute present and obtain lunch before we return in the afternoon to Worcester. For those wishing to attend Midnight Mass church details will be available at reception. Christmas Day Enjoy a leisurely breakfast, open your presents, and maybe take a short walk before Christmas lunch is served. Relax this afternoon to the Queen s speech and after dinner tonight we have Boxing Day Today we have the chance to explore the city of Worcester and its magnificent cathedral and shops. Stroll by the River Severn and enjoy lunch in one of the many bars and restaurants (extra). Tonight after dinner we have our final evening of Wednesday After breakfast we leave for home. The Fownes Hotel The Fownes Hotel was formally a Victorian Glove Factory and situated just two minutes walk from Worcester city centre. All rooms are en-suite and have television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 619 A vibrant, friendly city for this new Christmas break where past and present harmonises perfectly to create a unique destination offering something for everyone especially during the festive season. Christmas in Nottingham 5 DAYS Home Link included Christmas Day Lunch Hotel programme of entertainment Sherwood Forest Visitor Centre Visit to Chesterfield 499 Saturday We depart and make our way to Nottingham and arriving in time for afternoon tea. Settle in to your room before dinner this evening. Christmas Eve This morning we have a ride into Sherwood Forest to the Visitor Centre where we take a break and have chance to learn about Robin Hood and the Major Oak. Dinner tonight is followed by For those wishing to attend Midnight Mass details of local church services will be available at reception. Christmas Day Merry Christmas to all! Enjoy a leisurely breakfast and open your presents, maybe take a stroll before lunch. During the day the hotel entertainment team will provide details of the day s events. Afternoon Tea and cake is served and you have chance for a walk or maybe a snooze before tonight s dinner. Boxing Day After a leisurely breakfast we make our way to Chesterfield where you can enjoy some free time here. We later return to the hotel for our dinner followed by Wednesday After breakfast we leave and begin our homeward journey. Mercure Nottingham Hotel The Mercure Nottingham Hotel is situated in the fashionable Lace Market area and is an 8-minute walk from the town centre. All rooms are en-suite, and have television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 499 Single room supplement: Christmas Breaks To book call us on or visit

23 Christmas in The Forest 5 DAYS Home Link included In House Entertainment Visit to the Forest & Portsmouth 499 A lovely new Christmas break on England s Maritime Coast, including visits to the stunning Forest and Portsmouth. Saturday We depart and make our way to Eastleigh arriving at the Holiday Inn where a tea/coffee reception and the chance to meet the staff who will be looking after you during your stay await. Tonight enjoy a 3 course dinner followed by Christmas Eve After a full English breakfast we enjoy a leisurely jaunt through the tranquil Forest before returning to the hotel so that you can make use of the leisure facilities. Later in the afternoon join in with some Christmas Carols and a glass of mulled wine. After your 3 course dinner this evening entertainment will be provided. Christmas Day After breakfast enjoy a relaxing morning before a traditional 3 course Christmas lunch is served during which there will be a visit from Santa with a small gift. After lunch, sit down to the Queens speech with tea/coffee and Christmas cake. Dinner will be provided in the evening followed by Boxing Day After breakfast enjoy a visit to maritime Portsmouth, perhaps a brisk walk along the harbour or visit Old Portsmouth with its cobbled streets. Entertainment is again provided after your 3 course dinner this evening. Wednesday We leave after breakfast and begin our journey home. Holiday Inn Hotel The Holiday Inn Hotel is located in Eastleigh where the hotel facilities include indoor swimming pool, steam room and Jacuzzi. All bedrooms are en-suite and have a television and tea/coffee making facitiies. The hotel has a lift. 23rd Dec 499 Single room supplement: 84 Warwick Christmas in Leamington Spa 5 DAYS Home Link included Hotel entertainment Visit to Warwick 539 A new festive break based in beautiful Leamington Spa with a visit to Warwick included. Saturday We depart and make our way to Leamington Spa arriving late afternoon in time in time for tea/coffee and a mince pie on arrival. Later we enjoy a 3 course dinner followed by a Christmas Classic quiz. Christmas Eve This morning we are off to Warwick for maybe a visit to the castle (extra) or a wander around the shops or maybe visit the cathedral. For those wishing to attend Midnight Mass church details will be available at reception. On return from Midnight Mass hot drinks will be served at the hotel. Christmas Day Merry Christmas to all! Enjoy a leisurely breakfast and morning. Later we have a glass of bucks fizz or sparkling wine in the lounge before a 3 course traditional Christmas day lunch followed by the Queen s speech. During late afternoon we enjoy tea, sherry and Christmas cake followed in the evening by a hot and cold buffet and later a looking back at 2017 quiz. Boxing Day Enjoy a morning at leisure with maybe a visit into Leamington Spa. For those who prefer to stay in the hotel, family favourite films will be shown in the lounge throughout the day. Afternoon tea/ coffee with festive treats will be served in the lounge. For our final evening there will be live entertainment after a 3 course dinner. Wednesday After breakfast we leave and begin our journey home. Holiday Inn Hotel The Holiday Inn is located on the outskirts of Leamington Spa. All rooms are en-suite, and have television, telephone hairdryer and tea/coffee making facilities. The hotel has a lift. 23rd Dec 539 Visit us at our shops in Weston-super-Mare or Bristol Christmas Breaks 23

24 Year in Holland 4 DAY Home Link included 3 night s with dinner, bed & breakfast Year in Arras, France 4 DAY Home Link included 3 nights with bed & buffet breakfast Year in Scotland, Pitlochry 5 DAY Home Link included A chance to see in the Year in Holland staying at the lovely Apollo Hotel in Breda. Saturday We depart for the ferry crossing to Calais then on to Breda, where a welcome drink awaits at the Apollo Hotel. We will stay here for the next three night s with dinner, bed and breakfast. Year s Eve Today we travel to visit the Paleis of Het Loo (entry extra). This magnificent palace dates back 300 years and up until 1975 was still used by the Dutch Royal Family. We return to the hotel in time to prepare for tonight s Year s Eve dinner with entertainment and dancing to see in the Year. Year s Day Happy Year! After a leisurely breakfast we make our way to Amsterdam, famous for its romantic canals and elegant gabled townhouses. Take a leisurely stroll or maybe take a gentle boat trip (extra)? We return to the hotel for our farewell dinner. Tuesday We make our way back for the ferry to Dover then onwards to the West Country. Join us on a new to Arras which includes a visit to Le Touquet where you can witness some very brave Year s Day swimmers! Saturday We travel to Dover and our ferry crossing to Calais then on to Arras and our hotel for the next three nights with bed and hot/cold buffet breakfast. Years Eve After breakfast we make our way to the city of Amiens, divided by the Somme River. It s known for the Gothic Amiens cathedral and nearby medieval belfry. You can visit the Christmas Market which is still taking place in the town centre. Years Day Today we make our way Le Touquet for a seaside day out at the lovely up market resort. It has a real party feel on the beach with some very brave Year swimmers! Tuesday After breakfast we must depart and make our way back for the ferry crossing from Calais, then onwards to the West Country. Join us on a lovely Year based in Pitlochry, perfectly situated for exploring the beautiful Royal Deeside valley and some of Scotland s glorious Lochs and Glens. Saturday After an early depature this morning we make our way to Pitlochry to arrive and enjoy festive afternoon tea served in the Atholl Lounge. Time to settle in before enjoying a 3-course dinner followed by light Hogmanay After having enjoyed a hearty Scottish Breakfast have a relaxing day and get ready for the party! Join us for a pre- Gala Dinner drinks reception in the Hotel Lounge and enjoy entertainment from Tommy Swing of the Kilt. Year s Day Brunch will be served in the Ballroom and then get ready for the annual Pitlochry Street Party which takes place right at our front door - join in the dancing! Entertainment will follow dinner as we enjoy our last night of the Festive Break. Tuesday Today we enjoy a visit to the House of Bruar where you can enjoy some retail therapy and perhaps obtain some lunch. Later we return to the hotel in time for our final dinner. Wednesday Sadly after breakfast we must depart and make our way back to the West Country. The Apollo Hotel The Apollo Hotel is a four star property located in the heart of the historic city of Breda. All bedrooms are en suite with mini bar, air conditioning, hair dryer and trouser press. The hotel has a lift. Mercure Arras Centre Gare The Mercure Arras Centre Gare is located in the very centre of Arras and makes an excellent base to visit the area. The bedrooms are en suite with TV, hairdryer and tea/coffee making facilities. The hotel has a lift. The Fishers Hotel The lovely Fishers Hotel is conveniently located in its own pleasant grounds. Bedrooms are en suite with TV and tea/coffee making facilities. The hotel has a lift. 30th Dec th Dec 379 Single room supplement: 59 Single room supplement: 96 Please Note: Hotel bedroom tax may apply (see page 4) Please Note: Hotel bedroom tax may apply (see page 4) 30th Dec 679 Single room supplement: Year Breaks To book call us on or visit

25 Year in London 3 DAYS Tour Link included 2 night s with bed & breakfast Year in Carmarthen 4 DAYS Home Link included 3 night s with dinner, bed & breakfast Year in Lincoln 4 DAYS Home Link included 3 night s with dinner, bed & breakfast A lovely Year break on the bank of the River Thames which is a great central location for sightseeing and shopping at your leisure. Maybe take the opportunity of seeing a West End Show during your stay. Highlights Opportunity for sightseeing and shopping in the Capital. Cooked Buffet Breakfast. Celebrate the Year at the lovely Ivy Bush Royal Hotel with fantastic entertainment and visits to the Gowar Peninsula and Tenby. Saturday We arrive in the afternoon at Ivy Bush Royal Hotel and settle in with a welcoming cup of tea with scones, jam and cream. Dinner this evening is followed by relaxing music from the hotel pianist in the lounge. Year s Eve After breakfast we enjoy a beautifully scenic ride to the Gower Peninsular, and on to Mumbles in Swansea Bay. We return to the hotel for a Year Gala Dinner and musical Year s Day A short sightseeing ride to Saundersfoot and the ancient walled town of Tenby, one of South Wales best known resorts. Explore the town, or take a stroll to the harbour. We return to the hotel for a light lunch and a relaxing session of bingo. After dinner, we enjoy a performance from a musical trio. Tuesday After breakfast we leave and begin our journey home. Saturday We travel to Lincolnshire arriving late afternoon at Wyndham Garden Hotel Grantham. Tea/coffee and biscuits will be served on arrival. Enjoy a drinks reception before dinner tonight. Hotel entertainment is provided on three evenings. Year s Eve Today s excursion takes us to Oakham and Rutland Water as we make our way to the beautiful town of Stamford -packed full of art and craft shops. Get ready for tonight s Year party with dancing, fun and games. Enjoy a glass of bubbly to see in the Year at midnight. Year s Day Happy Year! We drive to the historic city of Lincoln with its magnificent cathedral. Tonight we enjoy live entertainment after dinner. Tuesday After breakfast we leave and begin our journey home. Guoman Tower Hotel The Guoman Tower Hotel is located by Tower Bridge. The hotel facilities include indoor swimming pool and Jacuzzi. All bedrooms are en-suite and have a television and tea/coffee making facilities. The hotel has a lift. 30th Dec 339 Single room supplement: 154 Ivy Bush Royal Hotel This 3 star hotel manages to retain its old world charm. En suite bedrooms with TV, telephone and tea/coffee making facilities. The hotel has a lift. 30th Dec 459 Wyndham Garden Hotel Grantham The AA 3 star rated hotel is a delightful, tranquil retreat set in the beautiful countryside near the village of Marston, not far from Grantham. The hotel prides itself on its delicious food and the facilities include a health club and spa, an indoor swimming pool and sauna. All bedrooms are en suite and have TV, hairdryer, telephone and tea/ coffee making facilities. The hotel has a lift. 30th Dec 459 Single room supplement: 50 Visit us at our shops in Weston-super-Mare or Bristol Year Breaks 25

26 Year in Paignton 4 DAYS Home Link included 3 night s with dinner, bed & breakfast Year in Bournemouth & Poole 4 DAYS Home Link included 3 nights with dinner, bed & breakfast and 2 lunches Year in Lancashire Luxury 4 DAYS Home Link included 3 night s with dinner, bed & breakfast This new includes visit to Dartmouth and Torquay. 489 Saturday We depart and make our way to Paignton arriving late afternoon in time to settle in before dinner. Years Eve After breakfast we take a to Dartmouth where we can take a stroll around the town or enjoy the stunning views of the estuary. We return to the hotel for a Year s Eve Gala Dinner with live Later a glass of bubbly with hot snacks will be served to welcome in the Year. Years Day Happy Year! - Enjoy a leisurely morning before we take a trip around Torquay with the opportunity of a walk along the harbour. We make our way back to the hotel for our final night with 3 course evening meal Tuesday After breakfast we depart and begin our homeward journey. 549 This new holiday includes a of Poole and free time to explore Bournemouth. Saturday We depart and make our way to Bournemouth arriving in time for afternoon tea. We have a welcome drinks reception before dinner followed by Years Eve This morning we have an excursion to nearby Poole with its huge harbour, quayside and pedestrianised main shopping street. We return to hotel in time for buffet lunch. There is time for a stroll before tea and cake at the hotel, then relax before tonight s Gala Dinner with entertainment and a glass of bubbly at midnight to toast in the Year. Years Day Enjoy a leisurely breakfast and a gentle stroll to work up an appetite for our buffet lunch, then the afternoon is free for you to explore Bournemouth before tonight s dinner and final evening of Tuesday After breakfast we depart for home. 539 A new staying at the beautiful Premier Leyland Hotel with visits to the Ribble Estuary and Lytham St. Annes. Saturday We depart and make our way to Lancashire arriving in time for afternoon tea at The Best Western Premier Leyland Hotel. Here we enjoy 3 nights stay with dinner, bed and breakfast, plus two lunches. A program of hotel entertainment is provided during your stay. Years Eve We begin with a visit to Bygone Times, in Chorley. unique experience with enjoyment for historians of all ages, with antiques, collectables, memorabilia from yesteryear and much more. From here we return to the hotel for a buffet lunch. There is time for a stroll before tea and cake at the hotel, then relax before tonight s Gala Dinner and entertainment with a glass of bubbly at midnight to welcome in the Year. Years Day We ride along the shore of the Ribble Estuary to delightful Lytham St Annes. Here we have a short break with a chance to enjoy the sea air before we head back inland on the way to the hotel for a buffet lunch and the opportunity to relax before tonight s dinner and Tuesday After breakfast we leave for home. Torbay Court Hotel This family run hotel is a 2 minute walk away from the seafront of Paignton. All rooms are en-suite, and have television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 30th Dec 489 Hallmark Hotel Westcliff A beautiful hotel with stunning decor and a well-equipped health club and spa with indoor swimming pool. All rooms are en-suite with television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 30th Dec 549 Single room supplement: 50 Best Western Premier Leyland Hotel The perfect base for our Lancashire. Hotel facilities include leisure club with indoor swimming pool. All bedrooms are en suite and include television, hairdryer and tea/coffee making facilities. Hotel does not have a lift. 30th Dec 539 Single room supplement: Year Breaks To book call us on or visit

27 Aachen & Valkenburg Christmas Markets 4 DAY Tour Link included 3 night s with bed & breakfast Trier Christmas Markets 4 DAY Tour Link included 3 night s with dinner, bed & breakfast Cologne & Bonn Christmas Markets 4 DAY Tour Link included 3 night s with bed & breakfast 289 Go underground for a traditional taste of the Christmas Markets in Valkenburg, where the caves that once provided shelter for soldiers are transformed into candlelit corridors full of decorated stalls. Friday We depart from our joining point and make our way to Dover for the crossing to Calais. We continue our journey to Liege and the Post Hotel for the next 3 night s with bed and breakfast. Saturday Today we go underground with a visit to the Valkenburg Christmas Markets. Enjoy a day exploring the candlelit caves with handmade arts and crafts on sale. Sunday This morning we will enjoy the Liege Christmas Market which is one of the biggest in Belgium before travelling to Aachen Market for the afternoon. Enjoy the bright lights, mulled wine and plenty of bargains! Monday Sadly we must depart from our hotel after breakfast and make our way back to Calais and the return ferry for an arrival home early evening. 309 The lovely old town of Trier is one of Germany s most historic cities with traces of the Roman occupation still to be seen. It also enjoys a picturesque location between the hills and forests of Luxembourg and the meandering Mosel Valley. Friday We depart for Dover and the ferry to Calais. On arrival we travel through the Belgian Ardennes to arrive in Trier where we enjoy the next 3 night s with dinner, bed and breakfast. Saturday Spend the day strolling around historic Trier and the Christmas market which begins late morning and runs through to the evening. A leisurely evening spent soaking up the atmosphere. Sunday A scenic drive along the lovely Moselle Valley to Bernkastel Christmas Market. The historical half-timbered houses, romantic corners and narrow streets form the most picturesque background for the Christmas market. We then visit the Christmas Market at Cochem before returning to Trier for the night. Monday We return to Calais to take the ferry back to Dover and our homeward journey. 299 This is specially designed for the been there, seen that brigade. We witness the different styles of festive markets in Germany and you re sure to take home some unique Christmas gifts. Friday We make our way to Dover and the ferry to Calais. We then continue onto the Ibis Koeln City Messe Arena Hotel where we spend the next 3 night s with bed and breakfast. Saturday A full day to enjoy the splendours of Cologne. The city boasts no less than six separate, colourful markets including one aboard a ship. Each market takes place in one of Cologne s many impressive squares, surrounded by ornate, historic buildings. Sunday Today we travel to Bonn, the former capital of Germany and the 19th largest city. The impressive illuminated façades on Münsterplatz and its neighbouring streets are the festive backdrop for Bonn s Christmas market. Later we return to the hotel. Monday After breakfast we head for Calais and the ferry back to Dover and our journey to the West Country. The Post Hotel, Liege You ll be welcomed as royalty by the staff. Completely renovated, all bedrooms have private bathroom, colour TV and telephone. The hotel has a lift. Hotel Heil The Hotel Heil is a lovely hotel set in a beautiful village with the hotel gardens running down to the Moselle River. All bedrooms are en suite with TV. The hotel has a lift. Ibis Koeln City Messe Arena Hotel Located on the right bank of the Rhine in the city s Deutz area, close to the exhibition centre and Cologne Arena, the Ibis offers a comfortable and modern base for your stay. Cologne's old town is a 20 to 30 minute walk over the Hohenzollernbrücke bridge or by taking the underground from the Kolnmesse station which is just 250 yards away. All bedrooms are en suite and have flat screen TV. The hotel has a lift. 8th Dec 289 8th Dec 309 1st Dec 299 Single room supplement: 45 Single room supplement: 35 Single room supplement: 80 Please Note: Hotel bedroom tax may apply (see page 4) Please Note: Hotel bedroom tax may apply (see page 4) Please Note: Hotel bedroom tax may apply (see page 4) Visit us at our shops in Weston-super-Mare or Bristol Christmas Markets 27

28 Rüdesheim & Frankfurt Christmas Markets 5 DAY Tour Link included Belgium Christmas Markets 4 DAY Tour Link included 3 night s with dinner, bed & breakfast Keukenhof Christmas Market & Amsterdam Lights 4 DAY Tour Link included 3 night s with dinner, bed & breakfast 459 The Christmas Markets in Rüdesheim bring a distinctive, festive feel to the romantic old quarter of this popular city. There are over 120 stalls representing 12 different countries, all displaying a variety of customs and traditions. Monday We depart via Dover to Calais and then on to Rüdesheim and the Park Hotel where we enjoy the next four night s with dinner, bed and breakfast. Tuesday Today enjoy the lovely markets in Rüdesheim. This Christmas market transports you to the romantic era of the river Rhine. You will discover the special hospitality, the goods and the craftsmanship of a German Christmas. Wednesday Today we travel to Frankfurt. Dating back to 1393, Frankfurt Christmas Market is one of the oldest in Germany. Come and enjoy hot Applewine and Bethmännchen almond candies under Germany s tallest Christmas tree! Thursday Today we make a visit to the old spa town of Wiesbaden on the banks of the river Rhine. Explore the historic old quarter with its narrow, winding streets lined with 18th century buildings. Friday We must leave Rüdesheim to make our way back for the ferry to Dover then on to the West Country. 349 The historic settings of Ghent and Bruges make an ideal backdrop for this Christmas Market weekend. With magnificent Flemish architecture the squares and canals combine with thriving shopping centres to provide the most festive shopping experience. Friday We depart and make our way to Dover and the ferry to Calais. We continue our journey to De Haan and the Ibis Hotel where we enjoy the next three nights stay with dinner, bed and breakfast. Saturday After breakfast we visit Ghent, staying long enough for you to enjoy the cathedral, the medieval castle, the narrow streets and alleyways and of course, the shops. There s so much to see - not forgetting the Festive Market which is also taking place. Sunday Today we enjoy a full day to explore the intimate Christmas Market in Bruges. It really is a perfect place to shop for those traditional Belgian gifts including delicious chocolates and handmade lace. Monday Sadly we must depart from our hotel after breakfast and make our way back to Calais and return ferry for an arrival home early evening. 2 hrs FREE bar each evening with selected beer, wine & soft drinks 319 Get inspired for Christmas at one of the best Christmas Market locations in the Netherlands. This year the event promises to be bigger and even more fun with numerous stands, stalls and chalets. You can walk for hours around the market tasting, experiencing and buying and you can also see the winter wonderland, gardens and visit the castle (entry extra). Friday We depart and make our way to Dover for the ferry crossing to Calais. We then continue arriving at the Hotel Hof van Putten for the next three nights with dinner, bed and breakfast. Saturday Today we visit one of the largest Christmas market events in the Netherlands at Castle Keukenhof, a magical experience that will leave you fully prepared for the ultimate Christmas. Sunday A full day to explore the cosmopolitan city of Amsterdam. We will enjoy a visit to Gassan Diamonds (optional extra) to have a guided of this famous diamond factory. The rest of the day is free for you to explore Amsterdam at your own pace. Monday Sadly we must depart after breakfast and make our way back to the ferry port then onwards to the West Country. The Park Hotel The Park Hotel is situated in the centre of the historic town of Rüdesheim. There are views of the river and it s within easy walking distance of the world famous Drosselgasse. All bedrooms are en suite with TV and telephone. The hotel has a lift. Ibis de Haan Hotel The hotel is situated in the most beautiful seaside Belle Epoque village of the Belgian Coast. All bedrooms have the newest Ibis design with en suite bathroom and flat screen TV. The breakfast room has a view of the terrace and swimming pool. The hotel has a lift. The Hotel Hof van Putten The Hotel Hof van Putten is just a 10 minute walk from Putten town centre and the forests of the Veluwe are within walking distance. The stylish rooms feature free Wi-Fi and flat-screen TV with some having private terraces. The hotel has a lift. 4th Dec th Nov 349 1st Dec 319 Single room supplement: 50 Single room supplement: 70 Single room supplement: 30 Please Note: Hotel bedroom tax may apply (see page 4) Please Note: Hotel bedroom tax may apply (see page 4) Please Note: Hotel bedroom tax may apply (see page 4) 28 Christmas Markets To book call us on or visit

29 Rhineland Christmas Markets 4 DAY Tour Link included 3 night s with dinner, bed & breakfast Metz & Luxembourg Christmas Markets 4 DAY Tour Link included 3 night s with bed & breakfast Antwerp, Brussels & Leuven Christmas Markets 4 DAYS Tour Link included 3 nights with bed & breakfast A lovely based in Konigswinter with visits to Koblenz Christmas Market and delightful Bonn Christmas Market. Thursday We depart and make our way to Dover and the ferry crossing to Calais. We then continue to Konigswinter and the Maritim Hotel where we enjoy the next three nights with dinner, bed and breakfast. Friday Today we follow the course of the mighty Rhine as far as Koblenz, dominated by the imposing Deutsches Ecke monument. Visit the Christmas Market with over 100 wooden stalls selling delightful gifts and spicy mulled wine. From here, we follow the beautiful River Lahn to the city of Limburg. The fairytale looking cathedral is well worth a visit, as is the old town with its ancient half-timbered buildings. We return to the hotel for dinner. Saturday This morning we have a short journey to the historical city of Bonn. The Christmas market is located in the old town and the town hall is transformed into an enormous Advent Calendar. From here, we drive through the Ahr Valley with a stop in the idyllic little town of Ahrweiler with its narrow streets. Sunday After breakfast today, we make the journey back to Calais for the short sea crossing and continue home to the West Country. Maritim Konigswinter This hotel is located on the banks of the River Rhine and in the idyllic wine-growing area of Konigswinter. The restaurant enjoys panoramic views of the Rhine, and other features of the hotel include 2 bars, an indoor pool, sauna and massage room. Bedrooms are en-suite with hairdryer, TV, safe, and telephone. The hotel has a lift. The stalls lining the city square of Metz are perfumed with mulled wine and gingerbread when the Christmas Market arrives. The whole Place Saint-Louis and the Esplanade is illuminated with enchanting waterfalls of lights and wonders to behold. Friday We travel south for the crossing to Calais. We then travel on to the Novotel where we enjoy the next three nights stay with bed and breakfast. Saturday Today the day is yours to enjoy the Market where for the last 15 years the city of Metz has played host to a beautiful Christmas market. Town s folk and visitors alike will find abundant stalls as well as carol singing, folk dancing and plenty of street Almost 100 wooden cottages and stalls will be erected along the Esplanade and amongst the medieval arcades of Place St Louis. Sunday Today we drive to Luxembourg where we spend the day exploring the market located in the Place de la Constitution. With over 60 wooden chalets offering culinary and artistic gifts, we can taste mulled wine specially prepared by Vinsmoselle. Monday After breakfast we journey back to Calais with a stop at a Hypermarket along the way. On arrival in Dover we then make our way back to the West Country. Novotel Metz Hauconcourt A firm favourite with Bakers Dolphin and is set in a peaceful area surrounded by wooded parkland. All bedrooms are en suite with cable TV, minibar, air conditioning and hairdryer. The hotel has a lift. Join us on a lovely new Christmas Markets taking in Antwerp, Brussels and Leuven Markets and also observe the finest Flemish architecture. Friday We make our way to Dover and the ferry crossing to Calais to arrive in Antwerp where we spend the next three nights on a bed and breakfast basis. Saturday A full day to enjoy Antwerp with its shops, quayside and old town centre before discovering the delights of the Christmas Market in front of the main railway station where there is musical entertainment with choirs singing in the square. Sunday Today we head to Leuven to explore the market before we make our way to Brussels with its cheerful lights, delicious aromas and vast number of stalls. Later we make our way back to Antwerp. Monday We head towards Calais and the ferry to Dover before returning to the West Country. The Leonardo Hotel Antwerp The Leonardo Hotel Antwerp is located amidst the popular diamond quarter and is an ideal starting point for discovering Belgium. All bedrooms are en suite with hairdryer, TV and telephone. The hotel has a lift. 7th Dec 479 1st Dec 289 Single room supplement: 90 Single room supplement: 20 Please Note: Hotel bedroom tax may apply (see page 4) Please Note: Hotel bedroom tax may apply (see page 4) 8th Dec 299 Single room supplement: 96 Please Note: Hotel bedroom tax may apply (see page 4) Visit us at our shops in Weston-super-Mare or Bristol Christmas Markets 29

30 Royal Marines Christmas Spectacular 5 DAYS Tour Link included 4 nights with dinner, bed & breakfast Ulverston Dickensian Christmas Festival 3 DAYS Tour Link included 2 night s with dinner, bed & breakfast Chatsworth at Christmas 3 DAYS Tour Link included 2 night s with dinner, bed & breakfast hotel 369 The world famous Band of Her Majesty s Royal Marines present this military music spectacular featuring festive music, military marches, big band hits and popular showstoppers. This entertaining band delights audiences wherever they perform. From Royal occasions through to public concerts they are a joy to hear and watch. Their world-renowned Corps of Drums will also demonstrate the precision, accuracy and skill of playing coupled with marching for which they have become famous across the globe. Monday We make our way south to Bournemouth to arrive at the Suncliff where we enjoy four nights stay with dinner, bed and breakfast. Included during your stay Tickets to the Royal Marines Christmas Spectacular Live musical entertainment at the Suncliff Hotel use of indoor heated pool and sauna A traditional Christmas dinner on one evening with all the trimmings Afternoon tea dance Hotel entertainment including a quiz and bingo Visits to Poole and Swanage 209 This popular returns for Enjoy the 17th Century Dickensian Christmas Festival and take in the wonderful atmosphere of a traditional market town in the Dickensian era. Friday We make our way to the Lake District to arrive at our hotel where we enjoy the next two nights with dinner, bed and breakfast. Saturday After a leisurely breakfast, we travel to Ulverston for the 17th century Dickensian Christmas Festival. It attracts thousands of people every year. Wander around and take in the wonderful atmosphere of a traditional market town in the Dickensian era where there is a beautiful traditional fairground and lots of music from Folk to Brass bands. The fabulous Christmas market has a great choice of unusual gifts and festive food and you will have plenty of time for Christmas shopping in a great atmosphere. Sunday After a hearty breakfast we head to Ullswater where we have a trip on the Ullswater Steamer. Without doubt this is one of the Lakeland s best-kept secret which offers visitors a calmer more relaxing experience on the lake. Later we make our way back to the West Country. 249 Chatsworth is the magnificent Derbyshire home of the Duke and Duchess of Devonshire. It is a place of great beauty and history set amid breath-taking scenery. This special weekend break takes us to see the house all dressed up for the Christmas season. Decorated with foliage, lights and candles, as well as scenes to evoke the spirit of Christmas, the house is a superb Peak District gem. Friday We depart in the morning and travel to South Yorkshire arriving late afternoon for the next 2 nights stay with dinner, bed and breakfast. Tea, coffee and biscuits will be served on arrival. There will be entertainment at the hotel on one evening of your stay. Saturday This morning we make the short journey to Bakewell where we have time to look around the town and enjoy a coffee break, perhaps with a slice of Bakewell Tart from the Original Pudding Shop. We leave around midday for Chatsworth House, delightfully decorated for Christmas, where you can explore the house and have an opportunity to visit the shop which will be well stocked with seasonal gifts. Sunday After breakfast we leave and begin our journey home. The Suncliff Hotel The Suncliff Hotel has a unique position on Bournemouth s East Cliff. All bedrooms are en suite with hairdryer, TV and hairdryer. The leisure centre includes an indoor swimming pool and sauna. The hotel has a lift. 20th Nov 369 The Cumbria Grand Hotel The Cumbria Grand Hotel was built in the 1880 s and is located in 20 acres of a private gardens just a short drive from majestic Lake Windermere. All bedrooms are en suite with TV, hairdryer, telephone and tea/coffee making facilities. The hotel has a lift. 24th Nov 209 Single room supplement: 40 Hellaby Hall Hotel The 4 star Hellaby Hall Hotel in South Yorkshire is a commanding 17th century building steeped in history. Facilities include leisure centre with heated swimming pool, spa and sauna. All bedrooms are en suite, and have satellite television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 24th Nov 249 Single room supplement: Christmas Themed Events To book call us on or visit

31 Thursford Spectacular 3 DAYS Tour Link included 2 night s with bed & breakfast, dinner on Friday, lunch or dinner on Saturday depending on performance time Salisbury Christmas Markets 4 DAYS Tour Link included 3 night s with dinner, bed & breakfast Lincoln Christmas Markets 3 DAY Tour Link included 2 night s with dinner, bed & breakfast 299 Based on the outskirts of Norwich this delightful pre-christmas weekend break features the fabulous Christmas show at Thursford. An exciting blend of Christmas songs, carols, dazzling dancers, beautiful costumes, outstanding music and singing from a cast of over 100. Friday We depart from our local area travelling to East Anglia and arriving late afternoon at the Brook Hotel Norwich. We will enjoy two night s stay with bed and breakfast, dinner on Friday, lunch or dinner on Saturday depending on time of performance. Saturday Today we enjoy: time in Norwich Lunch or dinner before the show at the hotel Thursford and its Christmas Spectacular Sunday After breakfast we leave and begin our journey home. 259 Join us on a new weekend break to Salisbury Christmas Market which is very similar to those to be found in Germany and you are sure to find that unusual Christmas gift here. Friday We make our way south to arrive at our hotel where we enjoy the next three nights with dinner, bed and breakfast. Saturday After a leisurely breakfast we travel to Salisbury to experience a Christmas Market of traditional German style and atmosphere. Taking place in Salisbury s historic Guildhall Square, you ll find over 75 chalets offering everything from the finest fudge to unique hand-crafted gifts. Sunday After a leisurely morning and free time to explore Bournemouth we travel along the coast to Weymouth for a wander around this wonderful seaside town. Monday We depart after breakfast and make our way back to our home area. 199 Lincoln Christmas market is set around the historic cathedral and castle area and based on an idea from Lincoln s German twin town, Neustadt an der Weinstrasse. It is now one of the oldest and biggest markets in the UK and not to be missed! Friday We depart from the West Country and travel to Lincoln arriving late afternoon for the next two nights stay with dinner, bed and breakfast. Saturday After breakfast we head for Lincoln, dominated by the magnificent cathedral towering over the red roofs of the city. The day is free for you to explore and search for that special gift at one of the many fabulous Christmas Market stalls. Brass Bands, Morris Men and Bell Ringers provide street entertainment and the whole event is a memorable experience. Leaving Lincoln late afternoon we return to our hotel. Sunday Leaving the hotel after breakfast we head for home. Brook Hotel Norwich Our base for this fantastic weekend is the 3 star rated Brook Hotel Norwich. The hotel is situated to the west of the city. All bedrooms are en suite, and have TV, telephone, hairdryer and tea/coffee making facilities. The hotel does not have a lift. 24th Nov 299 The Hallmark Hotel, West Cliff Bournemouth A lovely spacious hotel in a fabulous location, within easy reach of sandy beaches and a vibrant town centre, coupled with a superb health club, spa and pool. All bedrooms are en suite with TV, telephone and tea/coffee making facilities. The hotel has a lift. 24th Nov 259 Single room supplement: 50 The Urban Hotel The Urban Hotel is located in the market town of Grantham in the heart of East Midlands. All bedrooms are en-suite with free WiFi and tea/ coffee making facilities. Guests also benefit from free use of leisure facilities including a gymnasium, swimming pool, sauna and steam room. Fully equipped health club with pool, sauna, steam room and Jacuzzi to help you re-energise. After all this is your Urban escape. The hotel does not have a lift. 8th Dec 199 Single room supplement: 38 Visit us at our shops in Weston-super-Mare or Bristol Christmas Themed Events 31

32 Leeds & Castle Howard Christmas 3 DAYS Tour Link included 2 night's with dinner, bed & breakfast Fizz & Fayre in Historical Harrogate 5 DAYS Tour Link included 4 night's with dinner, bed & breakfast A lovely new festive short break to Leeds Christmas Markets and also Castle Howard which is decorated for the season with foliage and berries gathered from the estate. Friday We depart and make our way to Bradford arriving at our hotel for the next 2 nights stay with dinner, bed and breakfast. Saturday After a leisurely breakfast we travel into Leeds. The market has traditional wooden stalls, festive greenery, a Christmas carousel ride and twinkling colourful lights all creating a unique festive atmosphere in the heart of Leeds city centre. We later return to the hotel for dinner. Sunday After breakfast we make our way to Castle Howard. The house will be festooned with fresh fruits, berries and foliage gathered from the estate and soaring fresh trees sparkle with lights. Later we depart for home and make our way back to the West Country. The Cedar Court Hotel The Cedar Court Hotel is situated on the outskirts of Bradford which offers a contemporary restaurant, bar and health club with swimming pool, sauna and steam room. All bedrooms are en suite with TV, hairdryer and tea/coffee making facilities. The hotel has a lift. 24th Nov 219 Single room supplement: 33 Christmas at Ripon Cathedral There are so many beautiful and unusual sights to see in Harrogate. Famous for its horticulture, historic buildings, stunning scenery and natural springs makes Harrogate the perfect place for sightseeing. Monday We depart for Harrogate and arrive at the Cairn Hotel for the next four nights stay with dinner, bed and breakfast. During your stay you enjoy the following: Mulled Wine drinks reception Live entertainment each evening Festive themed Mini Afternoon Tea Glass of Festive Fizz York St Nicholas Fayre Visit to St Nicholas Festival in York Visit to the Christkindlmarket in Leeds Sunday We depart and make our way back to the West Country. The Cairn Hotel, Harrogate A grand Victorian hotel centrally situated. The traditional-style rooms all include en suite bathrooms and have tea/coffee making facilities. The hotel has a lift. 4th Dec 329 Single room supplement: 66 3 DAYS Tour Link included 2 night's with dinner, bed & breakfast 3 DAYS Tour Link included 2 night's with dinner, bed & breakfast A new weekend break to Ripon with an evening of traditional carols and seasonal music performed by Ripon Cathedral Choir. Friday We depart from your home area in the morning travelling to Yorkshire and arriving at the Mercure Wetherby Hotel for 2 nights stay with dinner, bed & breakfast. Saturday Enjoy a day spent exploring Harrogate s arcades, Valley Gardens, historic Pump Room and the famous Betty s tea rooms. Return to the hotel in time for an early evening dinner and then our excursion to Ripon. Ripon has a huge market square dominated by an obelisk which is just minutes from the stunning cathedral. After the concert the coach returns us to our hotel. Sunday After a leisurely breakfast we leave and begin our journey home. The Mercure Wetherby Hotel The Mercure Wetherby Hotel is set in a peaceful location amid the Yorkshire countryside between York and Harrogate and just minutes from the market town of Wetherby. All bedrooms are en suite with satellite TV, trouser press and hairdryer. 1st Dec 249 Single room supplement: 88 Enjoy a traditional Christmas celebration on this new. York is a living record of English history with it s magnificent Minster and narrow medieval streets, many of which are surrounded by massive walls and reminds us of times gone by. Friday We depart in the morning travelling to Yorkshire, arriving late afternoon at The Mercure Wetherby Hotel where we will stay for 2 nights with dinner, bed and breakfast. Saturday A full day to explore York to make the most of the city and enjoy the atmosphere of the St Nicholas Fayre. You can wander around the medieval shopping complex or enjoy the fashionable shops of Parliament Street. Here you will find Morris Men, jugglers, a traditional fairground and interesting market stalls. Sunday After breakfast we leave for home. Mercure Wetherby Hotel Set in a peaceful setting amid the Yorkshire countryside, this modern hotel with comfortable facilities is just minutes from the market town of Wetherby. All bedrooms are en suite and have television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 24th Nov 229 Single room supplement: Christmas Themed Events To book call us on or visit

33 Ludlow Medieval Fayre Chester Xmas Markets 3 DAYS Tour Link included 2 night's with dinner, bed & breakfast 3 DAYS Tour Link included 2 night's with dinner, bed & breakfast Ludlow Medieval Christmas Fayre, is held in Ludlow s magnificent castle and features over 100 stalls selling seasonal gifts with a medieval nature. Friday We make our way to Birmingham to soak up the atmosphere of the festive season at their exciting German market. Later we arrive at the Buckatree Hall Hotel for 2 nights stay with dinner, bed and breakfast. Saturday This morning we head south for the journey to Ludlow, where we remain until late afternoon. The day is yours to explore the Medieval Fayre and the historic town. Sunday We depart after breakfast and travel to Stratford-upon-Avon for a chance to catch up with any last minute Christmas shopping. There is opportunity for lunch before we are on our way home in the afternoon. Buckatree Hall Hotel The 3 star Buckatree Hall Hotel is a renowned comfortable country house, with its own mature gardens and private lake. All bedrooms are en suite and have television and tea/ coffee making facilities. The hotel has a lift. 24th Nov 205 This new to Chester is a delight, especially at the festive season. Explore the Christmas market, wander down to the River Dee or stroll around the City Walls. More retail therapy in Liverpool just in case you missed anything! Monday We depart from your home in the morning and make our way to the Mercure Hotel where we enjoy the next two nights with dinner, bed and breakfast. Saturday After a leisurely breakfast we travel to the historic city of Chester. The day is then free for you to explore the unique 2 storey Rows of shops or you may fancy a gentle stroll to the River Dee, enjoy lunch, take a walk around the ancient Roman Walls and later in the afternoon we return to the hotel. Sunday After breakfast depart for Liverpool, through the Mersey Tunnel, to the Albert Dock. Where we visit the superb Liverpool One shopping complex and the thriving city centre. During the afternoon we leave and begin our journey home. The Mercure Chester North Woodhey House Hotel Located in a quiet rural setting near Little Sutton, on the Wirral Peninsular. Hotel facilities include indoor swimming pool, gym and steam room. All bedrooms are en suite and have television and tea/ coffee making facilities. The hotel has a lift. 24th Nov 199 Single room supplement: 33 Norton Grange Festive Fun 5 DAYS Tour Link included 4 night's with dinner, bed & breakfast Holme Lacy Festive Fun 5 DAYS Tour Link included 4 night's with dinner, bed & breakfast This all new Warner Leisure Hotel break includes stylish accommodation, full English or continental breakfasts, 3-course evening meals, leisure and sport activities, live music and performances and temptingly they are exclusively for adults. Monday-Thursday We depart and make our way to Norton Grange Isle of Wight for the next 4 nights with dinner, bed and breakfast. Included during your stay: Festive programme of entertainment at the hotel Isle of Wight A trip around the island with time to shop and explore Friday After breakfast we make our way back to the West Country Warners Norton Grange, Isle of Wight Set in a chalet village with stunning views of the Solent. seaside chalets built by Warner provide peaceful spaces to relax in after a night enjoying a range of excellent live entertainment, as well as a wide range of daily activities. The hotel does not have a lift. 18th Dec 239 All Warner Leisure Hotel breaks include stylish accommodation, 3-course evening meals, live music and performances and, temptingly, they are exclusively for adults. Monday We depart and make our way to Holme Lacy, Hereford, for the next 4 nights with dinner, bed and breakfast. Included during your stay: Festive programme of entertainment at the hotel Hereford A visit to the cathedral city with time to shop and explore A visit to Abergavenny and the Brecon Beacons, via the ancient market town of Talgarth and the Book Town of Hay on Wye. A visit to the historic town of Tewkesbury, where time stood still for 150 years ensuring the preservation of its medieval character and layout. Friday After breakfast we make our way back to the West Country Warners Holme Lacy A glorious country mansion set in impressive grounds with private lake. Modern bedrooms offer the best facilities. The hotel has a heated indoor pool, sauna, steam room and gym, and you can also enjoy archery, croquet and tennis in the grounds. Enjoy live nightly entertainment and dancing. The hotel has a lift. 18th Dec 329 Visit us at our shops in Weston-super-Mare or Bristol Christmas Themed Events 33

34 Gems of the Heart of Wales 5 DAYS Tour Link included 4 nights with dinner, bed & breakfast Festive Fun in Penzance 5 DAY Tour Link included Holly & Haggis in Pitlochry 5 DAY Tour Link included 439 A lovely and fascinating new taking in some of the most beautiful places situated in Llandrindrod Wells with a visit to Brecon Cathedral and The Hall at Abbey Cwm Hir House. Monday We depart and make our way to Wales to arrive at our hotel where we enjoy the next 4 nights stay with dinner, bed and breakfast. Included during your stay: Visit to Brecon Cathedral Visit to The Hall at Abbey Cwm Hir, a breath-taking beautiful Hall set in 12 acres. Christmas at the Hall is a magical time where all 52 rooms of the house are decorated to individual themes. Visit to the Wye Valley and cathedral city of Hereford Excursion to Aberystwyth Friday We must sadly depart today for our homeward journey back to the West Country. 339 Join us on a relaxing festive fun break to the lovely Queens Hotel with visits to Falmouth, Bodmin Moor and the Jamaica Inn. Monday We make our way to Penzance, arriving at the Queens Hotel where a welcome drink awaits. Here we enjoy the next 4 night s with dinner, bed and breakfast and evening During your stay you will enjoy the following: Entertainment each night Excursion to Maritime Falmouth Excursion to the highly atmospheric, 18th Century Jamaica Inn on Bodmin Moor, home to one of the largest and best collections of smuggling artefacts in the UK. Visit to the most westerly part of the UK mainland, Land s End. Admire the spectacular scenery and cliff views to Longships and Wolf Rock lighthouses and the Isles of Scilly. Friday Sadly after breakfast we must leave for the homeward journey. 399 You ll be perfectly situated for exploring the beautiful Royal Deeside valley and some of Scotland s glorious lochs and glens. Monday We travel to Pitlochry and on arrival at the hotel there will be a mulled wine drinks reception with the management team. Time to settle in before dinner this evening. Tuesday A morning in Pitlochry before setting off for Blair Castle with entry included. We return to the hotel with plenty of time before dinner and Wednesday We set off for Royal Deeside where our to the forest and estate of Balmoral Castle will include the town of Braemar. Thursday After breakfast we enjoy a visit to Blair Atholl distillery. Later we return to Pitlochry to enjoy some free time. Friday We make our way home to the West Country. The Metropole Hotel The Metropole Hotel is a stately Victorian hotel and spa and is situated central to Llandrindod Wells. All bedrooms offer en suite bathroom, cable TV, direct dial telephone, hair dryer and tea/coffee making facilities. The hotel has a lift. 20th Nov 439 Single room supplement: 66 The Queens Hotel This 3 star family run hotel has been welcoming visitors since Situated on the promenade in Penzance, it is perfectly positioned to enjoy a lovely stroll. All bedrooms are en suite with hairdryer, TV and tea/coffee making facilities. There is a lift at the hotel. 20th Nov 339 The Fishers Hotel The Fishers Hotel is situated in the centre of town with all local amenities close at hand. The hotel really is fabulous with all bedrooms en-suite and have TV and tea/ coffee making facilities. The hotel has a lift. 13th Nov 399 Single room supplement: Christmas Themed Events To book call us on or visit

35 An Irish Turkey n Tinsel 5 DAY Tour Link included Tartan n Tinsel in Blairgowrie 5 DAY Tour Link included Turkey n Tinsel in Scotland, Dunoon 5 DAY Tour Link included 2 lunches A lovely and fascinating new taking in some of the most beautiful places situated on Dublin s doorstep, including a visit to the beautiful Irish National Stud and Japanese Gardens. Sunday We depart and make our way to North Wales for the ferry crossing to Dublin. We then continue to the Hamlet Court where we enjoy the next four nights stay with dinner, bed and breakfast. A mulled wine reception awaits before dinner this evening. Included during your stay: Visit to the Irish National Stud, with a private and visit to the Japanese Gardens. Visit to the bridge Silverware shop and visitor centre which boasts its own Museum of Style Icons, housing an extensive collection of artefacts and memorabilia on Stars of the Silver Screen and modern day icons. Live music on one evening Traditional Christmas dinner with mulled wine Thursday We depart for the ferry crossing to North Wales and homeward to the West Country Join us on a lovely new Tartan n Tinsel break in the Highlands of Scotland with superb evening entertainment at the hotel including a Hogmanay dinner dance. Sunday We depart and make our way to the Angus Hotel, Blairgowrie for the next 4 nights with dinner, bed and breakfast. Included during your stay: Festive drinks reception on one evening Christmas Dinner with all the trimmings Visit from Father Christmas Spirit of Scotland entertainment Festive disco and Christmas quiz Hogmanay Dinner Dance Visit to Pitlochry Visit to Perth, once Scotland s capital city which is rich in history Visit to Braemer and Balmoral Thursday Today we must leave after breakfast and make our way home to the West Country. A seaside resort with a difference! Dunoon is uniquely located in the shadow of the Cowal Peninsula. Sometimes referred to as the Highlands in miniature, it s the perfect place to spend a turkey n tinsel break. Monday We head into Scotland and to the Firth of Clyde, where a short ferry ride across to Dunoon takes us to our hotel where we spend four night s with dinner, bed and breakfast (plus 2 lunches) with entertainment provided most evenings. Included during your stay Tuesday to Thursday: Morning exploring this lovely resort A scenic drive along the shores of Holy Loch to Ardentinny and Benmore Loch Lomond Visit the town of Rothesay Friday After breakfast we leave and begin our homeward journey. The Hamlet Court Nestled in the heart of the quaint hamlet village of Johnstownbridge. this 3 star hotel oozes all the character and charm of a boutique hotel in rural surrounds. Each bedroom has en suite bathroom, cable TV, direct dial telephone, hair dryer, iron and ironing board and tea/coffee making facilities. The hotel has a lift. Angus Hotel, Blairgowrie This traditionally styled Scottish 3 star hotel is located in the centre of this delightful Highland town. All bedrooms have private bathroom, hairdryer, satellite TV and tea/coffee making facilities. The hotel has good leisure facilities with an excellent indoor swimming pool. The hotel has a lift. Selborne Hotel Situated looking south across the Clyde with pleasant lawns reaching down to the promenade and water s edge. All bedrooms have private bathroom, hair dryer and TV and tea/coffee making facilities. The lift serves almost all rooms. 26th Nov 429 3rd Dec th Nov 319 Single room supplement: 31 Visit us at our shops in Weston-super-Mare or Bristol Turkey n Tinsel 35

36 Turkey n Tinsel in Bournemouth 5 DAYS Tour Link included Turkey n Tinsel in Eastbourne 5 DAYS Tour Link included Turkey n Tinsel in Lake District 5 DAY Tour Link included FROM Bournemouth needs little introduction. One of England s best loved seaside resorts and is popular all year round with holiday makers, for the summer sun or a pre-christmas getaway. Monday We depart for Bournemouth, arriving in the afternoon for the next 4 nights stay with dinner, bed and breakfast. Enjoy afternoon tea and biscuits on arrival, relax and settle in before tonights dinner followed by Tuesday Today we have an excursion to Swanage and the Isle of Purbeck, stopping in the pretty village of Corfe Castle on the way. We have time to explore Swanage and maybe take a stroll along the seafront, later we return to the hotel for afternoon tea and Christmas cake. Tonight, traditional Christmas dinner is served, Santa calls bearing gifts and afterwards enjoy festive entertainment with dancing. Wednesday A day to explore Bournemouth. Take a stroll along the cliff top or promenade and maybe visit Bournemouth s wide range of shops. Enjoy a Dorset cream tea in the hotel this afternoon and dinner tonight is followed by music and dancing to see in the Year. Thursday We visit Poole with its busy harbour and famous pottery. There is time to explore and obtain lunch before we return to the hotel for afternoon tea and biscuits. This evening we have Chef s special dinner and the evening ends with Grand End of Year Quiz. Friday After breakfast we journey home. The Durley Dean Hotel The Durley Dean Hotel stands on Bournemouth s West Cliff just a short walk from the cliff top and town centre. Hotel facilities include Leisure Club with indoor swimming pool, sauna and gym. All bedrooms are en suite and have television and tea/coffee making facilities. The hotel has a lift. 27th Nov 289 Eastbourne and elegance go hand in hand. Regency architecture abounds and the seafront esplanade has delightful gardens. Monday We travel to Eastbourne where there will be tea/coffee and mince pies waiting for us on arrival. We will enjoy four night s with evening meal, bed and breakfast. The hotel offers a half price bar from 6-9pm each evening. Tuesday Today we head for the Norman town of Lewes for a short coffee break and later travel to enjoy some free time in Brighton. Later return to the hotel in time for tonight s dinner, followed by Wednesday A free day to explore the delights of Eastbourne, or perhaps this morning you ll take the opportunity to visit Carr Taylors Vineyards (extra) for a chance to the winery bottling plant and sample some of the delicious wine. Later return to the hotel for a free afternoon. Thursday After breakfast we make our way to Rye for the local market and later on to Battle Abbey for an afternoon tea stop. Friday After breakfast we begin our journey home. The Oban Hotel (6th Nov) The Oban Hotel is situated in the fashionable west end area. Bedrooms have private bathroom, colour TV, telephone, radio and tea/coffee making facilities. The hotel has a lift. The Queens Hotel (13th Nov and 4th Dec) The Queens Hotel is a magnificent Victorian hotel situated in an outstanding position overlooking the pier. All bedrooms are en suite with telephone, hairdryer, TV and tea/coffee making facilities. The hotel has a lift. 6th Nov th Nov 289 Single room supplement: 31 4 Dec 289 Single room supplement: 31 Lovely Turkey 'n' Tinsel break based at the popular Shap Wells Hotel with visits to Morecambe, Kendal and Ulverston. Monday We make our way to Grange-over- Sands, arriving at the Shap Wells Hotel for 4 night s with dinner, bed and breakfast and evening Tuesday Today s excursion takes us around Morecambe Bay for a short visit to Morecambe itself, before continuing to the town of Kendal. Wednesday After breakfast we make the short journey to Lakeside, where we board the steamer for a sail along Lake Windermere to Bowness. Leaving the ship we visit The World of Beatrix Potter (entry extra). We continue via Ambleside and Coniston before returning to our hotel. Thursday This morning we visit Ulverston for market day. Enjoy free time in Grange-over- Sands this afternoon. Friday We leave after breakfast for the homeward journey. The Shap Wells Hotel The Shap Wells Hotel is set in 30 acres of grounds and offers a well stocked bar, lounges and a spacious restaurant. All bedrooms are en suite and have television, radio, hairdryer and tea/ coffee making facilities. The hotel has a lift. 20th Nov 319 Single room supplement: Turkey n Tinsel To book call us on or visit

37 Turkey n Tinsel in Great Yarmouth 5 DAYS Tour Link included 4 night's with dinner, bed & breakfast Turkey n Tinsel in St Ives 5 DAYS Tour Link included Plus 2 lunches Turkey n Tinsel in Tenby All Inclusive 5 DAY Tour Link included Enjoy an out of season festive break on this new in Great Yarmouth when the resort is less crowded. Monday We set off for Great Yarmouth and the Beach Hotel where we enjoy the next four nights with dinner, bed and breakfast. Included during your stay: 2 lunches at the hotel Visit from Father Christmas Sherry reception on arrival Hotel entertainment each evening Visit to the popular resort of Cromer Visit to the Norfolk Broads and Norwich Visit to Southwold Friday After breakfast we depart Great Yarmouth and make our way home arriving early evening. A pretty seaside town in which to enjoy this fun filled festive break. Monday We make our way to the Cottage Hotel, St Ives where we spend the next four night s with dinner, bed and breakfast. (Plus 2 lunches) During your stay Tuesday to Thursday you will enjoy the following excursions: A full day scenic including the market town of Truro, Cornwall s cathedral city, and the ancient seaport of Falmouth. A free day a lesure to explore the delights of St.Ives. Lunch is available for you at the hotel today. A scenic coastal drive today Friday We must sadly depart St. Ives today and make our way home arriving late afternoon. Tenby is one of the most picturesque harbour towns in Wales and, consequently, is very popular with locals and ists alike. Included during your stay: 3 packed lunches Afternoon tea bar each evening from 6pm until 11pm including draught beer, lager and cider. Wine, house spirits, soft drinks and tea/coffee Years Eve party night Visit to the resort of Saundersfoot & Carmarthen time to explore Tenby Journey through the beautiful Pembrokeshire coast National Park Visit to Cardigan Bay Day 5 After breakfast we depart and make our way back home. The Beach Hotel This hotel is conveniently situated on the seafront and close to all local attractions. All bedrooms have private bathroom, TV and tea/ coffee making facilities. The hotel has a lift. 20th Nov 289 Single room supplement: 31 The Cottage Hotel The Cottage Hotel is situated in seven acres of grounds overlooking Carbis Bay. All bedrooms have private bathroom, radio, TV, telephone and tea/coffee making facilities. The hotel has a lift. 20th Nov 275 4th Dec 275 Single room supplement: 31 The Belgrave Hotel Situated in an excellent position and within walking distance of all amenities. All bedrooms have private bathroom, TV and tea/coffee making facilities. The hotel has a lift. 11th Dec 319 Visit us at our shops in Weston-super-Mare or Bristol Turkey n Tinsel 37

38 Turkey n Tinsel in Carmarthen 5 DAYS Tour Link included Turkey n Tinsel in Scarborough 5 DAYS Tour Link included 2 lunches included Turkey n Tinsel in Shrewsbury & Ludlow 5 DAYS Tour Link included The natural beauty of the Pembrokeshire coast and southwest Wales are famed all over the world and are a delight to visit at any time of year. Monday We travel to Carmarthen arriving late afternoon at Ivy Bush Royal Hotel for the next 4 nights stay with dinner, bed and breakfast. Enjoy a welcome drink on arrival. Tuesday This morning we travel west to the popular small seaside resort of Saundersfoot, where you have time to explore the little harbour, before leaving for the short ride to Tenby. Tenby is South West Wales s main holiday resort and is always a pleasant and friendly place to visit. Our return takes us via Pendine Sands and Laugharne, former home of Dylan Thomas. Wednesday Our excursion today takes us to the City of Swansea. We visit the Welsh National Waterfront Museum on Oystermouth Road, and we have a break in Mumbles before returning to the city for an afternoon of exploration and maybe a stroll around Swansea s beautiful marina. Thursday Today's excursion takes us first to castle Emlyn for a short break, moving on to Cardigan, at the mouth of the Teifi River, which flows into Cardigan Bay. We have time for lunch and a look around before we head around the Preseli Mountains and make our way back to Carmarthen. Friday After breakfast we leave and begin our homeward journey. The Ivy Bush Royal Hotel The 3 star rated Ivy Bush Royal Hotel is within walking distance of Carmarthen town centre and was once a favourite retreat for Lord Nelson and Lady Hamilton. The hotel retains its old world charm blended with modern day facilities. All bedrooms are en suite, with television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. Scarborough features one of Britain s oldest seaside resorts. It has two bays divided by a rugged headland on which sits the remains of a medieval castle. Monday We depart and make our way to Scarborough arriving at the Cumberland Hotel for the next 4 nights with dinner, bed and breakfast. Tuesday Thursday Excursion to Whitby Enjoy a day at leisure and lunch today is provided at the hotel. A excursion to Bridlington & York Friday After breakfast we depart and make our way home. The Cumberland Hotel The Cumberland Hotel is situated on the South Cliff a few minutes walk from the spa complex, beach and town centre. All bedrooms are en suite with tea/coffee making facilities, hairdryer and TV. The hotel has a lift. Join us on a lovely Turkey and Tinsel break based at the popular Buckatree Hall Hotel, with visits to the Ironbridge Gorge, Shrewsbury and Wenlock Edge. Monday We travel to Shropshire arriving late afternoon at Buckatree Hall Hotel, with tea and biscuits served on arrival. Hotel entertainment is provided on two evenings during your stay. Included in your stay Tuesday - Thursday: Visit to Wenlock Edge and Stokesay Castle Visit to Shrewsbury & Much Wenlock Visit to Ironbridge Gorge Opportunity to visit Blist s Hill Open Air Museum (entry extra) Friday After breakfast we head for home. Buckatree Hall Hotel The 3 star Buckatree Hall Hotel is a renowned comfortable country house, with its own mature gardens and private lake, offering a relaxing retreat. Many of the rooms enjoy scenic views of the hotels own lake and gardens, providing a memorable setting in which to relax. All bedrooms are en suite and have television and tea/coffee making facilities. The hotel has a lift. 13th Nov 339 4th Dec th Nov 329 Single room supplement: Turkey n Tinsel To book call us on or visit

39 Turkey n Tinsel in Torquay 5 DAYS Tour Link included Turkey n Tinsel in Bideford 5 DAYS Tour Link included Turkey n Tinsel in Exmouth 4 DAYS Tour Link included 3 night s with dinner, bed & breakfast 269 Monday We depart on a relaxing drive to Torquay to arrive at the Marquis Hotel where we will enjoy the next four night stay with dinner, bed and breakfast. Enjoy a Bucks Fizz Reception before dinner this evening followed by Tuesday This morning we enjoy a morning to Brixham returning to Torquay for an afternoon at leisure. Later enjoy a Sherry & Mince Pie Reception before our Grand Christmas Dinner is served followed by Wednesday We visit the attractive quayside town of Dartmouth, returning to the hotel in plenty of time before dinner this evening followed by Thursday After breakfast enjoy shopping, sightseeing or simply relax before tonight s dinner followed by this evenings Friday After breakfast we begin our journey home. 239 A lovely Turkey 'n' Tinsel to Bideford with visits to Barnstaple, Bude, Appledore and the Atlantic Shopping Village. Monday We depart and make our way to Bideford arriving at our hotel for the next 4 nights stay with dinner, bed and breakfast. Included in your stay Tuesday to Thursday: Visit to Barnstaple Visit from Santa Visit to the seaside towns of Bude and Appledore Visit to Atlantic Village Visit to Ilfracombe Evening entertainment Party night with optional fancy dress Friday After breakfast we leave and begin our journey home. 219 Devon is a lovely place to visit and on our new, out of season, short festive break we include visits to Seaton and Lyme Regis. Friday We depart for Exmouth arriving at the Cavendish Hotel for the next 3 nights stay with dinner, bed and breakfast. During your stay you enjoy the following: Sherry reception on arrival Christmas Lunch at the hotel Visit from Father Christmas Nightly hotel entertainment Excursion to Seaton Visit to Lyme Regis time to explore Exmouth Monday After breakfast we depart for home. The Marquis Hotel The Marquis Hotels aim is to provide a warm welcome and comfort. The hotel is adjoined to Torre Abbey Gardens and has its own private entrance to the Riviera International Centre. The beach is just a three minute stroll from the hotel. All bedrooms are en suite with flat screen TV. The hotel does not have a lift. 27th Nov th Dec 269 The Durrant House Hotel The Durrant House Hotel overlooks the estuary, making it superbly situated for exploring this beautiful area. All bedrooms are en suite with TV, hairdryer and tea/coffee making facilities. The hotel has a leisure centre including pool, sauna, solarium and mini gym. The hotel has a lift. 11th Dec 239 The Cavendish Hotel The Cavendish Hotel is a delightful hotel wonderfully situated on the level seafront next to Exmouth s fine golden sands, just a few minutes walk from the shops. All bedrooms are en suite and have hairdryer, television and tea/coffee making facilities. The lift serves most rooms. 10th Nov 219 Single room supplement: 31 Visit us at our shops in Weston-super-Mare or Bristol Turkey n Tinsel 39

40 s UK Festive Party Breaks Join us on one of our new UK Festive Party Breaks which really are fantastic value for money! Exmouth Party Break 2 DAYS Tour Link included 1 night with dinner, bed & breakfast They include overnight stay at a lovely hotel and resort including dinner, bed and breakfast which consists of a Christmas Dinner with all the trimmings, entertainment after dinner plus brunch on Sunday. This short break really will get you in the Christmas spirit. Bournemouth Party Break 2 DAYS Tour Link included 1 night with dinner, bed & breakfast During your stay you enjoy the following: Sherry Reception Christmas dinner with all the trimmings Entertainment Brunch on Sunday Visit to Sidmouth Visit to Exeter Cavendish Hotel Situated in one of the best positions in Exmouth, on the level Esplanade being a few yards from the beach and a short walk from the shops and harbour. All bedrooms are en suite and have tea/coffee making facilities, internal telephone, hairdryer and view TV with radio channels. The hotel has a lift. During your stay you enjoy the following: Sherry Reception Christmas dinner with all the trimmings Entertainment Brunch on Sunday Visit to Poole Visit to Swanage Devon Towers Hotel The 3 star Devon Towers Hotel is ideally situated on the West Cliff, a short walk from the seafront, Bournemouth International Centre, shops and pier. All bedrooms are en suite, have TV, hairdryer and tea/ coffee making facilities. The hotel has a lift. 9th Dec th Nov 109 Single room supplement: 8 Single room supplement: 8 St Ives Party Break 2 DAYS Tour Link included 1 night with dinner, bed & breakfast Eastbourne Party Break 2 DAYS Tour Link included 1 night with dinner, bed & breakfast During your stay you enjoy the following: Sherry Reception Christmas dinner with all the trimmings Entertainment Brunch on Sunday Visit to Sidmouth Visit to Exeter The Cottage Hotel The Cottage Hotel overlooks Carbis Bay, just 300 yards from the beach. The hotel has a television lounge and sun lounge. All bedrooms have en suite facilities with tea/coffee making facilities. The hotel has a lift. During your stay you enjoy the following: Sherry Reception Christmas dinner with all the trimmings Entertainment Brunch on Sunday Visit to Brighton Visit to Rye The Queens Hotel The Queens Hotel is located in Eastbourne's most central and lively location directly overlooking the pier. All bedrooms are en suite with TV, telephone and tea/coffee making facilities. The hotel has a lift. 4th Nov 109 2nd Dec 109 Single room supplement: 8 Single room supplement: 8 40 Party Breaks To book call us on or visit

41 Hyde Park Winter Wonderland & Westfield Christmas Shopping 2 DAY Tour Link included 1 night with dinner, bed & breakfast St Albans & Bicester Christmas Shopping 2 DAYS Tour Link included 1 night with dinner, bed & breakfast Saturday We depart and make our way to London and Hyde Park, where the famous Winter Wonderland will be in full festive swing with fairground rides, shows, Christmas market and plenty of food and drink stalls. There s also the breath-taking Magical Ice Kingdom*, where you will find hundreds of sculptures created from over 200 tonnes of ice and snow. After our visit we travel to our hotel for a relaxing evening with dinner, bed and breakfast included. *The Magical Ice Kingdom at Winter Wonderland is an extra charge and must be pre-booked before travel to ensure entrance. Sunday After breakfast we make our way to the wonderful Westfield shopping centre where you can Lakeside & Bluewater Christmas Shopping 2 DAY Tour Link included 1 night with dinner, bed & breakfast shop until you drop, before we make our way back to our home area. Ibis London Earls Court Surrounded by Fulham, Chelsea and Kensington, the Ibis London Earls Court is a 10 minute journey to the Westfield Shopping Centre. The hotel offers comfortable bedrooms, innovative restaurant and a London style pub. All bedrooms are en suite with TV, hairdryer and tea/coffee making facilities. The hotel has a lift. 25th Nov 129 Single room supplement: 36 Saturday We make our way eastwards towards the Thames Valley and the Roman City of St Albans. At the city s historic core you will find the magnificent cathedral dating back to 1077 which is well worth a visit. Here we have time to explore the shops before continuing on to our overnight hotel with dinner, bed & breakfast. Sunday Leaving the hotel after breakfast we head into Oxfordshire and the Bicester Outlet Village where you will find an amazing range of shops, many offering luxury goods at bargain prices. There are many opportunities for a drink and bite to eat before we continue on our way home to the West Country. Novotel Situated at the entrance to Knebworth Park, which contains its historic house and gardens, the 3 star Novotel is an ideal base for our overnight stay. Hotel features include large open plan lounge bar and smartly appointed restaurant. Bedrooms are nicely decorated and all are en suite and have television and all modern day facilities. The hotel has a lift. 25th Nov 129 Single room supplement: 17 Shrewsbury & Worcester Christmas Shopper 2 DAYS Tour Link included 1 night with dinner, bed & breakfast Saturday Depart from your home area in the morning travelling east towards East Anglia and the Lakeside shopping centre in Thurrock. Enjoy a session of retail therapy and when you are ready to drop we will continue to the Park Inn Hotel for our overnight stay with dinner, bed and breakfast. Sunday After a leisurely breakfast we head across the Queen Elizabeth II Bridge to Bluewater. This is the best of the High Street, designer and boutique Kings Road, Regent and Oxford Streets, and Covent Garden all come to Kent. Bluewater boasts an unrivalled selection of stores to satisfy even the most devoted shopaholic. Later, after a great day shopping, we leave for home. The Park Inn Hotel We stay in Essex just outside Harlow at the Park Inn Hotel. The hotel has an indoor pool and spa to relax in after a hard day shopping. Unwind in the bar after a hectic day. All bedrooms are en suite and have television, telephone, hairdryer and tea/coffee making facilities. The hotel has a lift. 11th Nov 129 Single room supplement: 19 Saturday We depart and travel along the scenic Welsh Marches to the historic town of Shrewsbury. Set within a loop of the meandering River Severn in the heart of Shropshire it is one of England s splendid heritage towns, with over 600 listed buildings. The black & white timber buildings and picturesque cobbled alleyways house a selection of independent shops, cafes, restaurants & pubs. Late afternoon we make our way to our overnight hotel with dinner, bed and breakfast. Sunday Leaving the hotel after breakfast we head for Ironbridge and the scenic Gorge, to Bridgnorth, along the Severn Valley to Kidderminster and on to the cathedral City of Worcester. Here we take a break with the chance to find what you missed yesterday whilst shopping. From Worcester we head for home in the afternoon. Buckatree Hall Hotel The 3 star hotel is a comfortable country house. Many of the rooms enjoy scenic views of the hotel s lake and gardens. All bedrooms are en suite and have television and tea/coffee making facilities. The hotel has a lift. 2nd Dec 129 Visit us at our shops in Weston-super-Mare or Bristol Christmas Shoppers 41

42 Bonded Coach Holidays Group - Trading Charter Bakers Coaches Limited trading as Bakers Dolphin Coach Travel, 48 Locking Road Weston-Super-Mare, North Somerset BS23 3DN OUR TRADING CHARTER WITH YOU 1. Does this Trading Charter Apply to My Booking? Yes, if you are booking a package to which the Package Travel, Package Holidays and Package Tours Regulations 1992 apply and which does not comprise a flight. In brief, those Regulations apply to a booking of at least two of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than twenty-four hours or includes overnight accommodation, transport, accommodation, other ist services not ancillary to transport or accommodation and accounting for a significant proportion of the package. 2. Why should I read this? Because it is very important. Our Trading Charter forms a key part of our agreement with you because it not only comprises the booking terms and conditions for the booking of your package, but also the Consumer Guarantee (described below) from The Bonded Coach Holidays Group ( BCH Group ), part of the Confederation of Passenger Transport UK, providing protection for the money you pay to us for the booking should we go out of business. Both the booking terms and conditions and the Consumer Guarantee, together with the confirmation of booking we give you at the time we commit to your booking for you, together make up the legally binding contract between you as the lead name making the booking, anyone else in your party and us. Please visit the BCH website on: When you make this booking as the lead name you undertake that you are 18 and have the authority to accept, and do accept, on behalf of your party the terms of this Trading Charter. This contract is made subject to the terms of this Trading Charter, which are governed by English Law, and the non-exclusive jurisdiction of the English Courts. However, if you are resident in Scotland or Northern Ireland, you are able to choose the law and courts in your country, but if you wish to do so we would ask you to request this before placing your booking. This Trading Charter and the Consumer Guarantee will not apply to any booking involving any type of flight. Instead, if you are booking a holiday which includes a flight, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday with whom you have a contract. Your booking agent will have a copy or alternatively you can request one prior to booking your holiday. The holidays that we feature in this brochure where different booking conditions apply are Jersey by Air - Guernsey by Air Rome by Air Budapest by Air, please ask at the time of booking for more information about these booking conditions. 3. How and when do I make this contract with you? We welcome you making contact with us in a number of ways. You can write to us, phone us, use a travel or booking agent, , or visit our website. Whichever way you contact us, the contract is made when your booking is entered on to our reservation system and we issue a confirmation of booking. We will send you, or your booking agent the confirmation of your booking within 7 working days. Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors. 4. How is my money for the package I book protected? Your money is protected by the Consumer Guarantee described below and provided to you by the BCH Group. This is possible because we subscribe to the Code of Conduct of the BCH Group, which requires us to take out a bond from a financial entity in favour of the BCH Group for it to use to provide protection for your package money in the unlikely event that, for financial reasons, we can t carry out our booking obligations to you. 5. BCH Group Consumer Guarantee The Bonded Coach Holiday Group guarantees to you that in the event of our failure through insolvency to provide your package as booked, BCH Group will: 5.1 wherever possible, arrange for your package to be completed; 5.2 where failure occurs after your package has begun, arrange for you and those in your party covered by the booking to be returned by an appropriate means of transport to their UK area of departure; 5.3 if the package cannot be completed as booked, to reimburse your booking-payments received by us, provided that BCH Group will first take in to account and withhold an appropriate amount if any part of the service has already been provided (including any substituted service) or you are entitled to a refund from your credit card provider. In the event that you are to be reimbursed under the BCH Group consumer guarantee, you will be asked to assign absolutely to BCH Group any right, claim or cause of action which you may have arising out of or connected with the subject matter and will be asked to assist BCH Group in any claim brought by them connected with the subject matter. 6. Payments by Credit Card If you made payment for the booking of any services using a credit card it is likely in many circumstances that you have recourse against the credit card company in the event of services not being supplied in whole or in part due to the supplier s financial failure. In those circumstances, you will be advised to check that you have exhausted your remedies against the credit card company. 7. When do I need to pay for my package and how much? We reserve the right to alter the prices of any of the packages that we advertise. At the time of booking you will be told the current price of the package. You can book by paying a deposit for each person named on the booking. You will be told at what point in time you will become committed to a booking, but we are not committed to the booking until such time as we provide you with our confirmation of booking. Our commitment is always conditional upon any balance being paid before the dates listed below. If you book within our balance due period you will need to pay the total package cost at the time of your booking. If you do not pay the outstanding balance for your package on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below. The date of cancellation will normally be the date on which we receive your written confirmation that you intend to cancel or 15 days after the balance due date, whichever comes first. Deposit all coach holidays 50 per person Your balance is due 6 weeks prior to departure. Where optional items are purchased as part of the package these are payable on the balance due date except where items, such as theatre tickets, have been specifically purchased for you. In this case the cost will be payable at a separate date notified to you and will not normally be refundable unless we obtain a refund from the supplier we use. 8. If I use an agent who does my money belong to? Your agent will hold your deposit on your behalf until we issue a confirmation of your booking, which confirms there is a contract between us. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward to us. 9. Can you change the price of my package after you have issued the booking confirmation? On all our coach holidays we operate a no surcharge guarantee. The price of your holiday is fully guaranteed and will not be subject to any surcharge, once you have made your booking and paid a deposit. All air and cruise holidays are subject to surcharges linked to fuel costs. The only surcharge which we apply which are levied by air lines or cruise companies which are beyond our control. 10. Can I change my package arrangements? After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so. Any changes must be notified to us in writing and signed by the person who signed the booking form. If we are able to make the changes an amendment fee of will be payable plus the cost that we incur in making the amendment. The costs of making a change increases the closer to the departure date you want to make it. Some arrangements, like particular types of tickets, cannot be changed without paying a cancellation charge of up to 100% of the cost of the ticket. 11. Can I transfer my booking to someone else? You can transfer your booking to someone else provided you give us reasonable notice. This person must be able to satisfy all the conditions for the package and a change cannot normally be made later than seven days prior to departure. We will make an administration charge of per booking for every transfer we make plus any reasonable additional costs caused by the transfer. You will remain responsible for ensuring that the package is paid for by the balance due date. This is in addition to (and does not affect) the separate liability of the transferee to us. Where air travel is included in your holiday the administration charge may differ dependant on the induvial airline involved and the charge they make for the transfer of a booking. 12. How can I cancel my package? You, or any member of your party, may cancel at any time provided that the cancellation is made by the person in whose name we issued the confirmation of booking and is communicated to us in writing via the office at which you made your original booking. You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers. Your cancellation will take effect from the date when either the travel agent or we receive your written confirmation of your cancellation. You must also return any tickets or vouchers that you have received. A reduction in room occupancy may increase the charges for the remaining passengers by the application of supplements for low occupancy of rooms. 13. Scale of Cancellation Charges Coach holidays Period before departure within which written cancellation of package price is received More than 42 days days days days 13-1 days Departure day or later including voluntary termination during the package Air & Cruise Holidays Period before departure within which written cancellation of package price is received More than 56 days days days 28-7 days Less than 7 days Departure day or later including voluntary termination during the package Amount of cancellation Charge as a % of total package cost Deposit only 40% or Deposit, if greater 60% 80% 100% Total package cost Amount of cancellation Charge as a % of total package cost Deposit only 30% or Deposit, if greater 60% 90% 100% 14. What happens if you change my package? The arrangements for your package will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them at any time. Most of these changes are likely to be minor and we will do our best to keep you or your booking agent informed. If, after booking and before departure, we make a significant change to your package you will have the option of withdrawing from the package without penalty or alternatively you may transfer to another package without paying an administration fee. In either case we will pay you compensation according to the scale set out below. A significant change includes a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or type of hotel, (excluding single overnight hotels on ing packages where the quality of the hotel is comparable). For all the European Holidays featured in this brochure our mode of transport will be by a ferry operator for the short sea crossing to France. However we reserve the right to use either Ferry or Channel Tunnel. If you withdraw from the package because we have made a significant change or if we have to cancel your package for any reason other than non-payment by you we will offer you the choice of: A comparable replacement package if available; or: a replacement package of lower quality together with a refund of the price difference; or: a full refund of the money you have paid. When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may set bearing in mind the need to safeguard the booking arrangements of other customers. 15. Scale of Compensation We will pay you compensation for significant changes on the following scale: Period before departure in which significant change is notified to you or your agent Amount per person Period before departure in which significant change is notified to you or your agent More than 42 days 29 to 42 days 15 to 28 days 8 to 14 days 0 to 7 days Total package cost Amount per person Nil Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied. If, prior to departure, we make a significant change to your package arrangements or cancel your package we will pay you compensation on the above scale unless:- the package is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing or where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by Force Majeure. Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier s reasonable control. These events include but are not limited to strikes, riots, political/civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation problems, airport closures, and severe weather conditions. We suggest that you take out adequate travel insurance to cover such eventualities. [In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers)] Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. We will follow the advice given by the Foreign Office. Payment of compensation according to the scale set out above will not affect your statutory right to claim further compensation if, in all the circumstances, you remain dissatisfied. If, after departure, we need to make a change to a significant proportion of your package we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to, Unless the change is as a result of unusual and unforeseeable circumstances beyond our control (force majeure as described above), you will also be entitled to compensation. 16. What is the extent of our liability? Your package contract with us will be performed or provided with reasonable skill and care. We accept responsibility if you or customers named in the booking suffer death or personal injury, or the contractual arrangements are not provided as promised as a result of the failure of us or our agents or suppliers or the employees of each whilst acting in the course of their employment unless the failure or improper performance is due to:- you, or any of the following: - a third party unconnected with the provision of the travel arrangements, or - unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or - an event which we or our suppliers, even with all due care, could not foresee or forestall provided that in these 3 events we would still endeavour to give prompt assistance if you are in difficulty and, if you inform us that you don t believe you have received the contracted service, we will make prompt efforts to find appropriate solutions. For claims which involve death or personal injury we do not impose any restriction upon our liability to the extent that it arises from our negligence. For all other claims which do not involve personal injury or death: the most we will have to pay if we are liable to you is twice the price you ve paid for your package (not including insurance premiums and amendment charges). Our liability will also be limited in accordance with/or in line with all relevant international conventions. The above suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions may limit or remove the relevant transport provider s or other supplier s liability. You can get copies of such conditions from our offices, or the offices of the relevant supplier. We will pay you in accordance with these conditions which are incorporated into the Trading Charter. If we make any payment to you or any member of your party for death or personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness. NB: this clause does not apply to any separate contracts that you may enter into for excursions or activities during or outside of your package. 17. What do I need to do if I have to complain? If you have a complaint during your package you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. If they are unable to resolve the problem to your satisfaction you should complete a Holiday Report Form which is available from the driver/representative. You will be given a copy of this report which you should keep. If, on your return from your package, you remain dissatisfied you should write within 28 days to Quality Co-ordinator. In your letter you will need to quote your booking reference number, holiday number, departure date and the number of the Holiday Report Form which you completed at the time. If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it at the time. We will take into account the date you first drew the problem to the attention of our driver/ representative or supplier when responding to your complaint and it may affect your rights under this Trading Charter if we have not been able to investigate and remedy the situation at the time. The Confederation of Passenger Transport UK has an Alternative Disputes Resolution scheme (ADR) and full details are available from them. This scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury. It can only be used if all avenues of resolution have failed. 18. Our Coaches We will always use our reasonable endeavours to provide a coach to the specification as described in our brochure or advertisement but reserve the right to substitute an alternative vehicle should unforeseen circumstances arise. There is a seating plan of the coach for each package, but it is possible that on occasions operational reasons will require a coach with a different configuration to be used. We therefore reserve the right to alter a coach-seating plan and allocate seats other than those you have booked. We reserve the right to move single travellers on a coach so that they are sharing a double seat with other single passengers Requests for particular seats can be made on most packages when booking but because allocations are made on a first come, first served basis you are recommended to book early. When your booking is confirmed you will be offered the best seats that are available at that time. If you know someone who may want to book later but sit near you please discuss this with the booking clerk at the time you make your booking. Specific seats will not be allocated on coaches which operate on feeder services between joining points and main package departure points or on coaches which carry out transfers to and from seaports, airports etc. 19. Hotel Facilities Some hotel facilities, such as indoor or outdoor swimming pools or leisure facilities may from time to time be withdrawn for routine maintenance or be subject to seasonal availability. The provision of these facilities is therefore not guaranteed. 20. Health & Safety during your package In some foreign countries, standards of infrastructure, safety and hygiene may be lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection. Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet Health Advice for Travellers published by the Department of Health. Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you 42 Trading Charter/Booking Conditions

43 should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor s certificate confirming that you are fit to travel. During the journey we will provide comfort stops as frequently as possible. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration. 21. Passenger behaviour We want all our customers to have a happy and carefree holiday. But you must remember that you are responsible for your behaviour and the effect it may have on others. If you or any member of your party is abusive or disruptive or behaves in a way which, in our reasonable opinion, could cause damage or injury to others or affect their enjoyment of their holiday, or which could damage property, we have the right, after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you. The coach driver/representative, ship s captain, or authorised official of other means of transport is entitled to refuse you boarding if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive. If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale set out above. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you. 22. No smoking policy Smoking is not permitted on our coaches, this includes E-Cigarettes. 23. Pets We do not allow pets to taken on our packages. Registered Assistance Dogs will normally be accommodated on UK packages but not on overseas packages. 24. Pick up point, itineraries, travel documents and passport You are responsible for ensuring that you are at the correct departure point, at the correct time, with the correct documents and we cannot be held liable for any loss or expense suffered by you or your party because of an incorrect passport or late arrival at the departure point. If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of three months after your scheduled date of return. Non-UK citizens must seek passport and visa advice from the relevant consulates or embassies of the countries you plan to visit prior to making a booking for one of our packages (and you are advised to check with the relevant consulate or embassy to ensure you allow sufficient time before your departure to apply for a visa). The name on the passport must match the name on the ticket. If someone in your party changes name after the booking is made you must tell us immediately so that we can issue the ticket in the new name. Four weeks before departure we will send you or your booking agent all the necessary labels so that you receive them in good time for your holiday. Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement. Bakers Coaches Limited reserve the right to modify itineraries to conform with requests from the competent authorities in the United Kingdom and any other sovereign state through which the will operate. We recommend that you read the British Foreign and Commonwealth Office (FCO) advice about your holiday at www. fco.gov.uk. Excursions which are included in the cost of your booking and are part of your package are detailed on the relevant brochure page and refunds will not be made for any excursion not taken. Optional excursions may be booked and paid for in resort but these will not form part of your booking. Admission fees to buildings, grounds etc. are ncluded in the price of the package unless otherwise stated on the relevant brochure page. 25. What happens if I am delayed? Your travel insurance may cover you for some delays. In addition where you are delayed for more than six hours in any one day we will seek to minimise any discomfort and where possible, arrange for refreshments and meals. 26. Do I need to take out travel insurance? We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges. If you do not have adequate insurance and require our assistance during your package, we reserve the right to reclaim from you any medical repatriation or other expenses which we may incur on your behalf which would otherwise have been met by insurers. 27. What assistance will you give me if things go wrong when it is not your fault? In addition to what has already been stated (and without affecting that), if you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us in the UK, we shall at our discretion, offer advice, guidance and assistance. Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves. We limit the cost of our assistance to you and any member of your party to 5000 per party. 28. Passengers with disabilities We want to ensure the arrangements for your package are suitable and appropriate. Not all the packages in this brochure may be suitable for you and if we reasonably consider we cannot provide what is required, we will not accept the booking. Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing, or by telephone. If a particular issue is identified, we reserve the right to request a doctor s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking in the absence of such doctor s certificate being produced upon request. If a passenger requires personal assistance (for example but not limited to assistance with feeding/dressing/toileting/mobilising) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking. Coach drivers/ managers are unable to offer such assistance. Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline the booking. We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger. This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs of returning the passenger home. We want you to enjoy your package and will try to help you select an appropriate trip. If you need advice or further information either you or your booking agent should contact (option 2). 29. Special requests If you require a special diet please tell us before booking, or as soon as you are medically advised, and send us a copy of the diet. We will notify the hotel or hotels identified in your booking but please note that some hotels may not have facilities to provide special diets and we cannot be held liable for their failure to do so unless the hotel has confirmed in writing that a special diet will be catered for. Where we think that a hotel is likely to be unable to cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your package booking without charge. Any extra costs incurred by you during your package must be paid to the hotel by you prior to departure from the hotel. You should also detail any other requests, for example, low floor rooms, particular rooms or locations on the special requests section of the booking form [or other method of confirming in writing that the request was made.] We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is a guaranteed requirement 30. Ground or Low Floor Rooms You should also notify your booking agent of any other request, for example, low floor rooms, particular rooms or locations, at the time of booking. We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is a guaranteed requirement. 31. Luggage Please restrict your luggage to one medium sizes suitcase weighing no more than 20 kgs per person. A small holdall can also be taken on board the coach. We cannot accept responsibility for loss or damage to luggage unless it is established that it is caused by our negligence. On holidays that include an overnight stop you may take a small overnight bag with you. Please do not leave items of value in your main suitcase which is left on the coach. 32. Emergency 24 hour telephone number A member of staff is always on hand 24 hours a day to help either before your holiday or on the day of departure by telephoning This number should be used should you require any assistance during your holiday. 33. Mobility Scooter Policy Please note that we can accept one compact electric mobility scooter per holiday. Our definition of compact is that the scooter is a class 2 specification ie it must be designed to be dismantled, so that it can be loaded into a boot of a car. We cannot accept class 3 scooters as these are too large and heavy to lift. Furthermore would all users of scooters and wheelchairs kindly note that you must be able to negotiate the steps to board the coach in order to manage and enjoy our holidays. 34. Single Occupancy Single occupancy of rooms when available may be subject to a supplementary charge and this will be shown on the brochure page. Also these charges may vary once we have exceeded the available rooms within in our initial allocation from the hotel. Any applicable supplementary charges will be advised to you at the time of booking by a member of our reservations team. 35. Entertainment Some of our hotels arrange additional Where this is part of the package details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons. 36. Data Protection Act In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc. The information may also be supplied to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your package is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons. Please note that where information is held by your travel agent, this is subject to your agent s own data protection policy. Your data controller is our Finance Director. You are entitled to a copy of your information held by us. If you would like to see this, please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive the further information about our products and services please write to the data controller. 37. Publication date and details This brochure was printed in the United Kingdom March European Tourist Taxes Local Authorities in many Towns and Cities throughout Europe have introduced new ist taxes which must be paid directly to the hotel by all guests in person. No such taxes are included to our prices to you and we cannot make payment on your behalf or include this tax in your invoices. As soon as we become aware of any changes to such taxes affecting your holiday we will notify you. Travel Insurance Information with no age restrictions on UK s Choosing the right travel insurance is an essential part of you holiday plans. That is why we have arranged a comprehensive travel insurance policy at a great price with the travel insurance specialists Travel & General Insurance Services Limited. Your premiums should be added to your deposit when booking your holiday. The schedule of the cover below sets out a summary of the cover provided by our tailored insurance. Bakers Coaches Limited is an Appointed Representative of Travel & General Insurance Services Limited. All companies are authorised and regulated by the Financial Conduct Authority, full details can be found at Important declaration An insurance policy provides cover in respect of an event/occurrence which is sudden, unforeseen and beyond your reasonable control. Any facts known to you, which could possibly result in a claim, must be disclosed otherwise you may not be covered. In addition, anyone named under this policy must answer the following questions: For trips to the UK, Isle of Man, Republic of Ireland or Channel Islands You do not need to complete a medical screening unless: Have You or a Close Relative ever received treatment (including surgery, tests or investigations by Your doctor, a consultant or specialist), or been prescribed drugs or medication for any respiratory condition (relating to the lungs or breathing), heart condition, stroke, Crohn s disease, epilepsy, allergy, or cancer? Have You or a Close Relative received surgery, in-patient treatment or investigations in a hospital or clinic or been prescribed drugs or medication, within the last twelve months, for any other medical condition? Are You aware of any circumstances that could reasonably be expected to give rise to a claim on this policy? Travel insurance from just per person * Duration UK Europe Up to 3 days Up to 5 days Up to 6 days Up to 10 days Up to 12 days For insurance on air holidays, please enquire at time of booking. You or a Close Relative is on a waiting list or has the knowledge of the need for surgery If you are travelling to Europe, you do not have to complete a medical screening unless: You or a Close Relative has a pre-existing medical condition You or a Close Relative has received a terminal diagnosis You are travelling against medical advice You or a Close Relative is aware of a medical condition but has not received a formal diagnosis You or a Close Relative is on a waiting list or has knowledge of the need for surgery in a hospital If you have answered yes to any of these questions, you must contact Healthcheck on Healthcheck will confirm whether or not cover is available for the pre-existing condition. An additional premium may be payable. If, after reading the policy, it does not meet your requirements, please return it within 14 days of issue and your premium will be fully refunded, provided you have not travelled or made a claim. Single trip policy Schedule of cover Section Sum insured Excess per person per person Cancellation or curtailment 1,500 50** Emergency medical expenses 5,000, Hospital benefit (Not UK) 20 for each 24 hour Nil period to a maximum of 600 Personal accident 10,000 Nil Travel delay 60 Nil Cancellation due to travel delay 1, Missed departure (not UK) Missed departure (UK) Personal effects: 1, Single item limit 200 Valuables limit 200 Money Tickets Passport or visas Delay baggage (after 12 hours) 100 Nil Personal liability 1,000, Legal expenses 5,000 Nil Eligibility: Please note that this travel insurance is only available to UK and ROI residents * These insurance prices are valid up until 31st December 2017 and new insurance rates will apply for holidays starting from 1st January 2018 ** Loss of Deposit excess UK, 20 Europe NB. Please note no age restrictions on UK Tours Travel Insurance and Healthcheck telephone number is Trading Charter/Travel Insurance 43

44 To book your festive break... Speak to one of our travel experts on Book your holiday online at Visit us in store: Sovereign Centre, Weston-super-Mare BS23 1HL location in Bristol Visit us in store: 30 The Arcade, Broadmead, Bristol, BS1 3JD Visit one of our appointed travel agents: Hays Travel - Bridport Hays Travel - Budleigh Salterton Hays Travel - Chard Hays Travel - Crewkerne Hays Travel - Dawlish Hays Travel - Dorchester Hays Travel - Exeter Hays Travel - Exmouth Hays Travel - Honiton Hays Travel - ton Abbott Hays Travel - Paignton Hays Travel - Shaftesbury Hays Travel - Sherborne Hays Travel - Sidmouth Hays Travel - Taunton Hays Travel - Tiverton Hays Travel - Torpoint Hays Travel - Topsham Hays Travel - Torquay Hays Travel - Totnes Hays Travel - Teignmouth Hays Travel - Weymouth Hays Travel - Yeovil Butterfly Travel - Nailsea Canon Travel - Wotton Bassett Co-Op Travel - Plymouth Co-Op Travel - Plympton Co-Op Travel - Radstock Dartmouth Travel - Dartmouth Dave Criddle - Taunton Go Travel - Barnstaple Global Independent Travel - Clevedon Global West Travel - Chippenham Howard Travel - Trowbridge Mid-Counties Co-Op - Cinderford Mid-Counties Co-Op - Cheltenham Mid-Counties Co-Op - Gloucester Mid-Counties Co-Op - Chard Mid-Counties Co-Op - Frome Mid-Counties Co-Op - Gillingham Mid-Counties Co-Op - Lydney Mid-Counties Co-Op - Melksham Mid-Counties Co-Op - Street Mid-Counties Co-Op - Warminster Miles Morgan - Bath Miles Morgan - Cheltenham Miles Morgan - Cirencester Miles Morgan - Clifton, Bristol Miles Morgan - Gloucester Bakers Coaches Ltd, 48 Locking Road, Weston-Super-Mare, North Somerset, BS23 3DN Miles Morgan - Malmesbury Miles Morgan - Nailsworth Miles Morgan - Portishead Miles Morgan - Taunton Miles Morgan - Wells Miles Morgan - Yeovil ells - Bodmin ells - Falmouth ells - Kingsbridge ells - Liskeard ells - quay ells - Redruth ells - Saltash ells - Tavistock Ottery Travel - Ottery St. Mary Peter Goord Travel - Plymouth Spear Travel - Sturminster ton Tourist Information - Taunton Travelwise - Devizes Travelworld - Exmouth Travel Options 4 U - Bradford on Avon Wotton Travel - Wotton Under Edge Your World - Lyme Regis Design by Hive.