Chapter 3: Industry Profile

Transcription

1 Chapter 3: Industry Profile 3.1 Introduction: As the title of the study Comparative Study of Branded Budget Hotels Versus Non Branded Budget Hotels This study tries to make a comparison between branded and non-branded budget hotels on the basis of Marketing Strategies related to CRM & Customer Satisfaction and HR Practices followed in these hotels this chapter deals with the detail Profile of the Hotels that have been selected for this study it tries to give a brief Introduction about the hotel, its history, location brand name, future plans and facility s offered by them. 3.2 PROFILE OF THE ORGANISATION 3.3 Profile of Branded Budget Hotels selected for this study 1. Name of the Hotel- Hotel Ginger Brand: Indian Hotels Group Ltd Type: Address and Location of the hotel Pimpri -17 (Mumbai Pune highway) 96 reservations@gingerhostels.com Online booking-: Toll free phone Vision and Mission of the Organisation-To provide best and economical services to the customers Historical background- Indian Hotels Group Ltd was Established in the year 2003, It is the first branded budget hotel in India having more than 50 hotels all over India Organisational Chart- General Manager/F&B Manager/Mark Com Manager/Service associates, HK and FO associates Different product profiles of the company Amenities and Services offered -No of Rooms Reference-: 102

2 -The square meal (Restaurant) -Give and Take laundry services -Wi-Fi/Net Zone -Meeting/Conference Room -Café Coffee Day Outlet -Mini fridge -Gym Rack Rate-Rs 3500 to Rs 4000 (24Hrs) Future Plans of the organisation: To expand its brand in all the major cities of India. About Ginger Hotels - Leading Chain of Budget Hotels in India Roots Corporation (RCL) the wholly-owned subsidiary of Indian Hotels Company Limited (IHCL) operates the Ginger chain of hotels. Established in 2003, RCL runs the first-of-its-kind Smart Basics chain of hotels across India. A leading name in branded budget hotels, Ginger Hotels is an excellent choice for leisure and business travellers - for the unique blend of comfort and efficiency that it provides. IHCL operates Taj Hotels, Resorts and Palaces - one of South Asia's largest and finest group of hotels. Incorporated in 1902 by the founder of the Tata Group, Mr. Jamsetji Nusserwanji Tata, IHCL ushered in India's first luxury hotel - The Taj Mahal Palace Hotel, Mumbai in Launched in June 2004, the Smart Basics concept kicked off a revolution in the Indian hospitality industry. A Gen Next category of hotels, Ginger signifies warmth and friendliness, simplicity with style, convenience and affordability calling all "New- Age" executives and travellers to experience luxury on a budget. Ginger aims to provide a superior product with no compromise on quality, and at no additional cost! 103

3 The concept was developed in association with legendary corporate strategy thinker, Dr C. K. Prahalad. All Ginger hotels in India have been indigenously designed and developed by IHCL.Other Ginger propferties agross India are existing in the following cities Mysore, Nashik, Noida Sector 63, Pantnagar, Pondicherry, Pune-Pimpri, Pune- Wakad, Surat, Thane, Tirupur, Tirupati, Trivandrum, Vadodara and Vizag. RCL currently operates Ginger hotels in Agartala, Ahmedabad, Bangalore Whitefield, Bangalore - Inner Ring Road, Bhubaneshwar, Chandigarh, Chennai IITM, Chennai Vadapalani, New Delhi - Vivek Vihar, New Delhi - IRCTC, Faridabad, Goa, Guwahati, Indore, Jaipur, Jamshedpur, Katra, Manesar, Mangalore, Mumbai Roots Corporation Corporate Office Roots Corporation Limited, Ginger Corporate Office, Godrej & Boyce Complex, Gate no. 8, Plant no. 13 Office Building, Vikhroli (E), Mumbai Phone: Fax: Tata Group: Indian Hotels: #Stay Smart / :00 Hrs. till 23:00 Hrs. Manage Booking Online Booking Take advantage of our online booking service and reserve your rooms today, click here You can also us your reservation details at reservations@gingerhotels.com Phone Booking Ginger offers you the convenience of booking a room over the telephone with the help of our travel advisors. Call us at or all days of the week 104

4 between 08:00 Hrs till 23:00 Hrs Check in & Check out time is 12 Noon. Early arrival and late departure is subject to availability and charges Early Check In Arrival 0-4 hours prior to standard check in time - No Charges Arrival 4-6 hours prior to standard check in time - 50% Charges of the first night of arrival Arrival 6-12 hours prior to standard check in time - 100% Charge of the first night of arrival Late Check Out Departure 0-4 hours Post the standard check in time - No Charges Departure 4-6 hours Post the standard check in time - 50% Charges of the last night of check out Departure 6-12 hours Post the standard check in time - 100% Charges of the last night of check out Cancellation Policy: (Cancellation policy will differ during blackout period and promotional Sale offer. Kindly check the Policy at the time of booking) Cancellation received 24 Hours prior - a service charge of 5% will be applicable on the room tariff. Cancellation received between 0 Hours to 24 Hours of arrival time % Charge of first night Please note the refund will be processed in 30 working days. All reservations for Goa, Mysore, Pondicherry and Jaipur during the period 23rd December 2016 to 3rd Jan 2017 are non-cancellable and non-refundable for the entire duration. 105

5 No Show Policy: In-case of No-show 100% charge for the first night will be applicable Advance Policy: For any stay above 3 nights, there will be minimum 3 Night charge which will be collected at the time of booking to confirm the reservation. What are the documents that are required during Check-in? In keeping with our heightened security procedures we request you to kindly present the government approved photo identity proof with address of you and your companion(s) (if any) while checking-in. Foreign nationals are required to present their Passport and valid Visa. Indian nationals can present any one of these, which is mandatory: Passport, Driving License, Voter ID card, Aadhar Card bearing the holder's photograph and address. Roots Corporation Roots Corporation (RCL) operates the Ginger chain of hotels. This wholly owned subsidiary of Indian Hotels Corporation (IHCL) was established in 2003 and runs the first-of-its-kind Smart Basics hotels across India. Ginger has created a new category for budget segment in the Indian hospitality landscape, while giving a fillip to tourism and other ancillary industries in the country. Perfect for leisure and business travellers, the Ginger hotel is a fine combination of comfort and efficiency. Ginger offers a wide range of modern amenities such as smart rooms, a multi-cuisine restaurant, gymnasium with modern accessories, meeting/conference rooms, along with other facilities such as Wi- Fi and net zone, safe zone, water dispensers, laundry service, etc. 2) Name of the Hotel- Hotel Citrus Brand: Mirah Group Venture Type: 3 Star 106

6 Address and Location of the hotel Pimpri -17 (Mumbai Pune highway) Online booking-: Toll free no Vision and Mission of the Organisation- To surprise 97 the Guest at every turn with heart felt hospitality The Vision of the organisation is to become the leading player in the global market and to impart a never before experience, the group has drawn its inspiration from the Mother-Mirah Alfassa. Historical background-owned by the Mirah group of hotels India s newest chain of hotel was conceived in the year 1986.Since its inception,citrus has grown and evolved on the simple principle of experiential hospitality Spearheaded by a team of young professionals, Citrus has built itself on the foundation of vision, of excellence and innovative thinking. Mirah Group is a well-diversified group engaged in Real Estate, Hospitality, Travel, Wind Energy Generation, Computer Education, Textiles, Corporate Gifts and International Trading. Organisational Chart- General Manager/F&B Manager/HR Executive Sales Manager/Executive Chef, HK Executive and FO assistants Different product profiles of the company Amenities and Services offered -No of Rooms 30 -The Speciality Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room - Coffee Shop-all day dining -Bakery outlet 97 Reference: 107

7 -Bar -In-Room Dinning, Tea & Coffee Maker in Room -Fitness centre -Swimming Poll Rack Rate-Rs 4000 to Rs 4500 (24Hrs) Citrus Hotels At A GLANCE The essence of Citrus, India s newest chain of hotels is one-of-a-kind experience, specially created for the world traveller. Smart and sophisticated with a distinct global life style, every Citrus Hotel is unique in location, look, mood and service. Vibrance that reanimates you, vivacity that frees the essence of your spirit, moments that transcend from tangible pleasures to intangible realm of memories. At Citrus, we go that extra mile to bring together our world of experiences, simply to let you experience the world. Be it the floating restaurant, the scenic villas with nature baths or deluxe suites with an indoor swimming pool, everything at Citrus is a lifestyle statement. With our dynamic service, wide range of cuisines from across the globe and a host of recreational activities tailored to the locations, we offer experience of true wonder. Located in prime business and leisure locations, it caters to the needs of both the business and leisure travellers It aspires to set a benchmark in the mid-market category of hospitality by way of an innovative approach and distinguished offerings to its customers. Awards and Citations 2012: Tripadvisor Travelers Choice Award for 25 best family Hotels in Asia & India - Citrus Chambers Mahabaleshwar 108

8 2012: Tripadvisor Certifcate of Excellence for Citrus Hotels at Pune, Mahabaleshwar, Goa, Alleppey & Lonavala 2011: Tripadvisor Bravo Badge and Certificate of Excellence - Citrus Goa 2011: 7th Hospitality Biz Resort of the Year - Citrus Alleppey 2010: 6th Hospitality Biz Best Emerging Hotel Chain of the year Visit Website EXISTING,OUTLETS 7 Hotels in India at key locations like Alleppey, Bengaluru, Goa, Lonavala, Mahabaleshwar, Pune, and Sriperumbudur Coming soon... Jodhpur Pench Thekaddy Pune Club Gurgaon Vikhroli Lower Parel Nagpur Chennai Alibagh Tadoba Munnar For more information please call us on Write to us at:reservations@citrushotels.in 109

9 Website: Copyright Mirah Group. 3) Name of the Hotel- Fortune Inn Exotica Brand: ITC s hotel group Type: 3 Star Address and Location of the hotel Rajiv Gandhi InfoTech Park, Phase I Hinjewadi Pune-57 innexotica@fortunehotels Online booking-: www. Fortunehotels.in, Tel: Vision and Mission of the Organisation- To provid 98 pleasant and exotic experience to the Guest Historical background- Fortune Inn Exotica is a wholly owned subsidiary of ITC Ltd. Which was set up in 1995 to cater to the mid-market to upscale segment of hotels in business and leisure destinations, today it is a professionally managed Hotels Management Company, with 43 operating hotels and many more to come in coming years. The chain has been a recipient of various accolades and awards for being the best hotels in mid-segment category for the year 2008,2010,2012,2014 Fortune Hotels throughout India 1. My Fortune, Bengaluru 2. My Fortune Chennai 3. Fortune Savoy, Missouri 98 Reference www. Fortunehotels.in, 110

10 4. Fortune Select JP Bengaluru 5. Fortune Select Palms Chennai 6. Fortune Select Regina Goa 7. Fortune Select Excalibus, Gurgaon 8. Fortune Select Global, Gurgaon 9. Fortune Select Landmark, Indore 10. Fortune Select Metropolitan, Jaipur 11. Fortune Select Loudon, Kolkotta 12. Fortune Select Dasve, Lavasa 13. Fortune Select Exotica, Mumbai 14. Fortune Select Grand Ridge, Tiruputi 15. Fortune Select Landmark, Ahmedabad 16. Fortune Select Park Orange, Gurgaon 17. Fortune Select JP Celestial, Bengaluru 18. Fortune Select Vallabha, Hyderabad 19. Fortune Select Bella casssa, Jaipur 20. Fortune Select Centre point, Jamshedpur 21. Fortune Panchwati, Kolkata 22. Fortune Park Klassil Ludhiana 23. Fortune Pandiyan, Madurai Organisational Chart- General Manager/F&B Manager/HRD Executive, Marketing Manager/Executive Chef, HK Executive and FO assistants 111

11 Different product profiles of the company Amenities and Services offered -No of Rooms 54 -The Multicusine Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room - Coffee Shop-all day dining -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Gym Rack Rate- Rs 4300 to Rs 4800(24Hrs) Future Plans of the organisation: HOME / FORTUNE INN JUKASO, PUNE / Rooms ROOM Fortune Inn Jukaso, Pune offers a selection of 44 well-appointed rooms, including 24 Standard Rooms, 16 Fortune Club Rooms and 4 Suites. Stylish, modern and spacious, 112

12 each guest room is well-equipped with a range of modern amenities catering to the requirements of the discerning business traveller. Standard Rooms Fortune Club Rooms Suites In-room features: 24 Hour Room Service Electronic Safe High Speed Wi-Fi (2 Hours Complimentary Wi-Fi Usage in Standard Rooms, 6 Hours Complimentary Wi-Fi Usage in Fortune Club & Suite Rooms) Work Desk Mini Bar Tea/Coffee Maker Satellite LCD TV Hair Dryer 4) Name of the Hotel- Seasons Apartments Brand: Concept Hospitality Pvt. Ltd Type: 3 Stars Address and Location of the hotel Aundh Pune -7 info@seasonaundh.com Online booking-: www. Seasonaundh.co Phone no Vision and Mission of the Organisation- To create 99 happy and satisfied customers 1. Seasons New Delhi 99 Reference: www. Seasonaundh.co 113

13 2. Seasons Inn Indore 3. Seasons Apartment Koregoan park (Pune) Organisational Chart- General Manager, F&B Executive/Training Manager, Sales Manager/ Chef, GRE, and FO assistants Different product profiles of the company Amenities and Services offered -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Swimming Poll -Saloon Spa Rack Rate- Rs 5000 to Rs 6500 (24Hrs) Seasons Apartment Hotel Aundh In the heart of Pune, Seasons Apartment Hotel Aundh is within the vicinity of Balewadi Sports Complex and Shaniwar Wada. This 3-star hotel is within the vicinity of Dagduseth Ganpati Temple and Raja Dinkar Kelkar Museum. Rooms Make yourself at home in one of the 50 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with satellite programming provide entertainment, while complimentary high-speed (wired) Internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers. Rec, Spa, Premium Amenities 114

14 Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a fitness centre. Additional features include complimentary wireless Internet access and a television in the lobby. Dining Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is included. Business, Other Amenities Event facilities at this hotel consist of a conference centre and conference space. A round-trip airport shuttle is complimentary (available on request). Amenities Complimentary breakfast Free Wi-Fi Room service Outdoor pool Restaurant Bar/Lounge Air-conditioned Laundry facilities Meeting/Banquet facilities Coffee shop Safe Free airport shuttle Free Internet Pets not allowed Free parking Steam room 115

15 Hot tub Kitchen/Kitchenette Hotel Information Amenities Parking Facilities Available Lift / Elevator Swimming Pool Front Desk Internet Access - Surcharge Room Service (24 Hours) Laundry Service Available Health Club / Gym Facility Available Power Backup Dining Bar / Lounge, Multi Cuisine Restaurant,Coffee Shop / Cafe, Food Facility Rules Check InFrom 14:00 hours Check OutUntil 12:00 hours Hotel Policy 116

16 The standard check-in time is 02:00 PM and the standard check-out time is 12:00 PM. Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel directly Hotel Facilities 24-hour front desk 24-hour room service airport transfer ATM/cash machine on site bar business centre car hire coffee shop concierge currency exchange dry cleaning elevator executive floor facilities for disabled guests family room laundry service lockers luggage storage meeting facilities newspapers poolside bar restaurant room service safety deposit boxes 117

17 salon shared kitchen shared lounge/tv area shops shuttle service smoking area tours Sports and Recreation fitness center hot tub massage outdoor pool pool (kids) steam room Internet free Wi-Fi in all rooms Wi-Fi in public areas Parking car park valet parking 5) Name of the Hotel- Lemon Tree Hotel 118

18 Brand: Red Fox Hospitality Services Type: 3 Stars Lemon Tree Hotels From Wikipedia, the free 100 encyclopedia Lemon Tree Hotels Industry Hospitality Founded 2002 Headquarters Asset No. 6, Aerocity Hospitality District, New Delhi,110037, India Number of locations Hotels = 26 till 2014 Lemon Tree Hotels is a hotel chain company based in India. Incorporated in 2002, the company owns and operates 27 hotels with over 3000 rooms in 16 cities of India. Lemon Tree Hotels was founded by Patu Keswani in The first Lemon Tree Hotel opened in Gurgaon in June 2004.It is in Udyog Vihar with 49 rooms. The company operates under 3 brands: Lemon Tree Premier (upscale), Lemon Tree Hotels (midscale) & Red Fox Hotels (economy). 100 Reference: lemontreehotels.com 119

19 In India, its hotels are located in major destinations such as Ahmedabad, Aurangabad, Bengaluru, Chandigarh, Chennai, Dehradun, Delhi, Goa, Gurgaon, Ghaziabad, Hyderabad, Indore, Jaipur, Kerala, Noida, Pune and Vadodara. Lemon Tree Hotels plans to expand its portfolio to 8000 rooms by Hotels are currently under development in Mumbai, Pune, Kolkata, Coimbatore, Dahej, Jammu, Manesar, Trichy, Shimla and Udaipur. Pune Address and Location of the hotel Hinjewadi phase-1 Online booking- lemontreehotels.com Phone no Vision and Mission of the Organisation- To provide comfort and luxury to the guests visiting this hotel Historical Background-Lemon tree is a hotel chain company based in India. Incorporated in 2002, the company owns and operates 27 hotels with over 3000 rooms in 16 cities of India, it was founded by Mr Patu Keswani in 2002.The first Lemon Tree opened in Gurgaon, by the name Udyog Vihar with 49 rooms the company operates under three brands i.e. Lemon tree Premier (upscale), Lemon tree (midscale), & Red Fox Hotels (economy) Organisational Chart- General Manager, F&B Executive/Training Manager, Mark Com Executive/ Executive Chef, GRE, HK Executive and FO Executive Different product profiles of the company Amenities and Services offered -No of Rooms 124 -Multicusine Coffee Shop -The Pastry shop -Lounge -Satellite TV 120

20 -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Swimming Poll -Saloon Spa Rack Rate- Rs 9500 to Rs (24Hrs) Future Plans of the organisation: 6) Name of the Hotel- Hotel Centurion Brand: Quality Inn Type: 3 Star Address and Location of the hotel Shivajinagar Pune -5 reserve@the centurionhotel.com. Online booking-: www. The centurionhotel.com Phone no Vision and Mission of the Organisation- To 101 provide comfort to the travellers Other hotels under Citrus Group in India 1. - Hotel Centurion Pune 2. - Hotel Centurion Latur 3. -Quality inn Hotel Centurion Mumbai Organisational Chart- General Manager, F&B Executive/Training Manager, Sales Manager/ Chef, GRE, and FO assistants 101 Reference: www. The centurionhotel.com 121

21 Rack Rate- Rs 5500 to Rs 6500 (24Hrs) Future Plans of the organisation: plans to expand its portfolio to 8000 rooms by 2018 Centurion Inn Shivaji Nagar, Pune, Maharashtra Call us on Starting from Rs. 2,171 - This 3Star Branded Budget hotel located near to the Pune Central Mall is an ideal stay option for business travellers, who demand value for their money. There are three floors maintaining 27 well-appointed business-class guestrooms with all the modern amenities. Three dining outlets include: Hestia Garden Cafe, the Morpheus, a roof-top banquet restaurant and the Aphrodite Restaurant for multi-cuisine palette. Official and unofficial meetings can be conducted in the meeting room and the banquet hall, respectively. Guest amenities include: 24hours front desk, complimentary breakfast, airport transportation on surcharge, wedding services, travel counter, Internet access on surcharge basis, laundry facility, currency exchange and free, valet parking facility. No. of Floors: 3 No. of Rooms : 27 Check-in time : From 12:00 pm Check-out time : Until 12:00 pm Centurion Inn, Pune - Amenities Different product profiles of the company Amenities and Services offered 24 Hour Power Supply Airport transportation Audio-visual equipment Banquet facilities Barbecue grills Breakfast Services Business centre 122

22 Catering Central Air Conditioning Coffee shop or cafe Currency exchange Doorman Front desk Gardens Gift shops or news-stand Gym Housekeeping Internet Access Laundry facilities Lift Luggage storage Medical services Microwave Multilingual staff Newspaper Parking Restaurant Room service Safe Deposit Box Smoke-free property Smoking Rooms Suitable for children Swimming pool Travel counter WIFI Wedding services Room Air conditioning-room 123

23 Attached Bathroom Bottle opener, Wardrobe, water Bottled water in room(complimentary) CD Player Cable/satellite TV Ceiling fan Climate control Complimentary newspaper Complimentary newspaper(m-f) Complimentary toiletries Conditioner DVD player Desk Direct-dial phone Electronic/magnetic keys Extra towels, linens, bedding Global Direct Dial Housekeeping In-room safe Internet access-high speed Internet access-wireless Iron/ironing board(on request) Jetted tub Microwave Moisturiser Premium TV channels Premium bedding Premium bathrooms Reading lamps Separate sitting area Shower Caps Slippers 124

24 Smoking rooms Telephone-Room Television-Room Temperature Control Toothbrush/Razor on request Trouser press Wakeup-calls 7) Name of the Hotel- Hotel Formule 1 Brand: Accor & hotel F1 Type: 3 Star Address and Location of the hotel Pimpri Pune -17 info@accorhotels.com Online booking-: Phone no Historical Background- Hotel- Hotel Formule 1 is an International 102 Chain of Super low Budget or no frills hotels owned by Accor Hotels form France now hotel Fi Accor also has Ibis Budget Brands of hotels, as of 2015 Accor has more than 238 hotels in France, UK, Belgium and India Other hotels under Accor Group in India 1. Hotel Formule 1New Mumbai 2. Hotel Formule 1Noida 3. Hotel Formule 1Ahmedabad 4. Hotel Formule 1Bangalore 102 : Refrence:info@accorhotels.com 125

25 5. Hotel Formule 1Hinjewadi (Pune) Organisational Chart- General Manager, F&B Executive/HR Manager/ Chef, GRE, and FO Executive, Sales Manager Different product profiles of the company Amenities and Services offered No of Rooms 51 Rack Rate- Rs 3000 to Rs 3500 (24Hrs) Future Plans of the organisation: Hotel Formule1 Greater Noida Hotel Formule Greater Noida, a self-service rest assured hotel concept by the world s leading hotel operator ACCORHOTELS. It is located in close proximity to India Expo Centre, Jaypee race track, Akshardham temple and several educational and business corporate houses. The hotel features 137 compact and cozy rooms with Comfortable beds, Refreshing Buffet Breakfast, Free Wi-Fi and flat screen LED television. Hotel promotes Self-service concept. Food and beverage options are provided by our high quality outsourced restaurant partner at the venue. The hotel with its round the clock safety and security, convenient location and express check-in and check-out make it an ideal choice for corporates and leisure travellers. Toll Free Booking : *Our Hotels Hotel Formule1 Pune Hinjewadi Hotel Formule1 Ahmedabad Hotel Formule1 Bengaluru Whitefield 126

26 Hotel FORMULE1 Greater Noida Hotel Formule1 Gurgaon Hotel Formule1 Hyderabad HITEC City Now Open Hotel Formule1 Pune Pimpri Now Open Services & Facilities Breakfast package rates Complimentary Wi-Fi Flat Screen TV with international channels Vending machine 24/7 centrally air-conditioned Services & Facilities Hotel Formule1 in India offers a complete 'Rest Assured' stay experience with a unique Self-service concept, which makes it an ideal choice of hotels for the modern Indian traveller. The hotel rooms are compact and cozy and features flat screen television, storage area, writing desk, hot and cold shower bathroom, sound-proof windows and access control doors. With 24 X 7 security and access control lifts, key card-operated door locks, visual alarm for common areas, and CCTV cameras; the hotel provides undoubted safety to its guests. The hotel also offers great location and is conveniently located near shopping, dining and entertainment options. Hotel Facilities & Services Centrally air-conditioned Free Wi-Fi Flat screen colour television with various entertainment, news and sports channels Complimentary bottled water Parking facility 127

27 Access controlled elevators Refreshing buffet breakfast Restaurant (outsourced) Hotel Formule 1 Number locations of 246 hotels Area served Parent Europe, Asia-Pacific, Latin American and Caribbean, Africa and Middle East Accor Hotels Hotel Formule 1, or hotel F1 in France, is an international chain of "super low budget" or "no frills" hotels owned by Accor Hotels. As of August 2012, the Hotel Formule 1 brand has begun rebranding into the Accor Hotels ibis Styles and ibis Budget brands. In France, some Hotel Formule 1 properties are re-branded into a new, France-only brand called hotelf1. History Most Hotel Formule 1 and Etap hotels have been re-branded into the ibis Budget hotels as part of Accor Hotels budget and economy brands. [1] As of 2015, Accor lists 238 locations in France (hotelf1) and 8 other (Hotel Formule 1) locations in the United Kingdom, Belgium, and India. There was an excess of 600 Hotel Formule 1 / hotelf1 hotels in 13 countries worldwide prior to re-branding. As with Etap, most were located in France..Hotel Formule 1 rooms rent for around 35 per night. The rooms are very basic and whitewashed. The rooms typically each contain a small desk, a television (with cable and international channels dependent on location), a double bed or a double bed with a 128

28 bunk above, and a sink. There is no toilet or shower in the room; bathing facilities are provided by single-person showers and toilets accessible from the common hallways. Toilets and showers are automatically self-cleaned after every use. As with most hotels in this price range the doors and hotel entrances in Europe have number-pad locks, eliminating the cost of keycards or mechanical keys. Formule 1 Hotels in France are known as hotel F1. All hotels are renovated with a new design. Like those in the rest of Europe, they have communal shower and toilet facilities. Outside Europe Previous Formule 1 hotels outside Europe (Australia, Brazil, Japan, Indonesia, New Zealand and South Africa) were more akin to the Etap hotels found in Europe, in that the rooms have their own showers and toilets rather than communal arrangements, and keycards rather than coded locks. Some locations offered the choice of a room with either a double bed with a bunk above, two singles with a bunk above, or a queen bed with a set of two bunks. These hotels operate in the budget end of the market. Communal facilities All Formule 1 hotels have a breakfast area and a reception desk which is only manned between 0630 and 0930 (0730 and 1030 on weekends and bank holidays) and then from 1700 and 2100, with some variations by country. Outside of reception hours, automatic vending machines allow access via credit or debit card. A self-serve breakfast is available at each site from 7am for about $7. In the bedroom areas (which are colurcoded as red, yellow, orange and purple) in European locations, each coloured zone has a communal shower and toilet. 8) Name of the Hotel- Hotel Ambience Excellency Brand Ambience Hotels Pvt Ltd Type: 3 Star 129

29 Address and Location of the hotel Wakad Pune -57 Online booking-: www. Ambiencehotels.in Phone no Other hotels under Ambience Group in India 1. Hotel Ambience Excellency 2. Hotel Ambience Executive Shivajinagar (Pune) 3. Hotel Ambience Udaipur 4. Hotel Ambience Gwalior 103 Organisational Chart- General Manager, F&B Executive/HR Manager, Sales Manager/ Chef, and FO assistants -No of Rooms 38 Hotel Ambience Excellency-Wakad, Pune Check room rates & availability for Hotel Ambience Excellency-Wakad Hotel Ambience Excellency-Wakad 208/3, Kalewadi Phata, Opp. Good Home Store, Wakad Pune Maharashtra, India 3 Star hotel 12:00Check-in 12:00Check-out 40 Rooms 5 Floors About Hotel Ambience Excellency-Wakad 103 Reference: www. Ambiencehotels.in 130

30 Elite Ambience Hotel in Wakad, Pune is a fine choice for leisure, business and budget travellers. This elegant 3 star boutique hotel embodies a perfect balance of ambience and facilities along with impeccable care and service. Conveniently located near the Mumbai Pune expressway it is close to the IT hub Hinjewadi, PCMC and high profile areas of Pune city like Aundh, Baner and Shivajinagar. Pune International Airport: 24 Kms Pune Railway Station: 16 Kms Features Elite Ambience Hotel has two exclusive conference rooms/banquet halls - Opal, Moonstone, which are available for business, social and leisure get together. The meeting rooms are also completely equipped with contemporary communication equipment to ensure the smooth business meeting. For dining option, 'Namah' is an exclusive vegetarian restaurant serving authentic Indian food with Panache, Mughlai, Rajasthani, Chinese and special Jain main course menu. Graffiti is a casual eating joint with an open air environment and a scrumptious array of food which is a perfect hangout place. Also Graffiti is the only place in Pune that serves the exclusive "Pancham Puris". Upper Deck is a terrace lounge bar offering an enchanting view, and the inviting and upbeat ambience of the lounge bar making it ideal for a leisurely evening. It is operational from 07:30 PM onwards. Rooms It promises a comfortable and convenient stay to all its guests. State of the art designs, tasteful interiors and pleasant ambience are evident throughout the hotel. It offers 40 spacious and modern rooms and suites. Each room is provided with top of the line amenities including a Tea/coffee maker, LCD TV, In-room Electronic safe and Wi-Fi Connectivity. 131

31 Hotel Ambience Excellency-Wakad Rooms Get rates Premium Room Safe Telephone Iron Refrigerator Newspaper Hotel Ambience Excellency-Wakad Amenities Basic amenities Wi-Fi Air Conditioner 24h Check in Restaurant Bar Cafe Room Service Internet Business Centre Pool Gym Food & Beverage Bar Restaurant Coffee Shop Lounge Travel Travel Desk 132

32 Parking Free Parking Outdoor Parking Transportation Service Personal Services 24 Hour Front Desk 24 Hour Room Service Laundry Room Service Dry Cleaning Other Amenities Conference facilities Cocktail Lounge Free Newspaper Front Desk Phone Service Wedding Service Recreation Gym Business Services Audio Visual Equipment LCD / Projector Meeting Facility Board Room Conference Hall Meeting Room 133

33 Hotel Amenities 24-Hour Security Basic Room Amenities Wake-Up Call Service 9) Name of the Hotel- Hotel Orritel Brand: Orritel Hotels Pvt Ltd Type: 3 Star Booking.com Online Hotel Reservations Situated within 1 km of Hinjewadi Lake, Orritel Hotel houses 104 a fitness room and dining options. Free Wi-Fi access is provided and complimentary parking spaces are available. The hotel is 25 km from Pune Railway Station and 28 km from Pune Lohegaon Airport. Lonavala Hill Station is 53 km away. Fitted with a seating area, modern air-conditioned rooms at Orritel feature a flat-screen TV with cable channels and a personal safe. The attached bathroom has shower facilities and toiletries. Guests can dine at the 75-seater Ammbiir, or relax with a drink at The Lounge Bar. Inroom dining is possible. Staff at the 24-hour front desk can assist with luggage storage, use of meeting rooms or laundry services. Travel arrangements can be made at the tour desk. This property has been on Booking.com since Jun 12, Hotel Rooms: 72 Guests Love It Because... Free parking 104 Reference Hotels Pvt Ltd 134

34 No credit card needed! Get instant confirmation with FREE cancellation on most rooms Fitness Centre Spa Food & Drink, Restaurant, Bar, Internet Free! Wi-Fi is available in the hotel rooms and is free of charge. Parking Free! Free private parking is available on site (reservation is not needed). Front Desk Services 24-Hour Front Desk Tour Desk, Baggage Storage, Cleaning Services, Laundry, Dry Cleaning, Ironing Service, Business Facilities, Meeting/Banquet Facilities, Room Service, Newspapers, Elevator, Air Conditioning Address and Location of the hotel Hinjewadi Pune -57 Online booking-: www. Orritelpune.com Phone no Vision and Mission of the Organisation- To provide comfort to the travellers Other hotels under Citrus Group in India 1. Hotel Orritel near MIDC Talegaon Pune 2. Hotel Orritel Andheri West Mumbai Organisational Chart- General Manager, F&B Executive/HR Executive, Sales Officer/ and FO assistants Different product profiles of the company Amenities and Services offered No of Rooms 60 Restaurant 135

35 Satellite TV Wi-Fi/Net Zone Meeting/Conference Room Bar In-Room Dinning, Tea &Coffee Maker in Room Rack Rate- Rs 4000 to (24Hrs) 10) Name of the Hotel- Hotel Noorya Homotel Brand: Homotel (Sarovar Hotels & Resorts) Phone no Type : 3 Star Address and Location of the hotel Chichwad Pune noorya hotels@gmailcom Online booking-: hotels.com Other hotels under homotel Group in India Historical Background- Sarovar hotels and resorts is a privately 105 owned hotel chain in India. It is the 3 rd largest hotels chain in India with 70 hotels across India and Overseas,The company s is associated with Carlson hospitality Worldwide the company has launched domestic brands Sarovar Premier, Sarovar Portico and Homotel which is for budget segment OVER 70 HOTELS IN 48 DESTINATIONS Agra o - Crystal Sarovar Premiere Ahmedabad o - Sarovar Portico 105 Reference : noorya hotels@gmailcom 136

36 Baddi o - Legend Sarovar Portico Badrinath o - Sarovar Portico Bengaluru o - Davanam Sarovar Portico Suites o - Radha Hometel- Park Plaza Bhiwadi o - Optus Hometel Bhiwadi Chandigarh o - Hometel o - James Hotels Limited o - Park Plaza Zirakpur Chennai o - Radha Regent o - Abu Sarovar Portico - Kilpauk o - Kalyan Hometel - Vandalur Durgapur o - The Peerless Sarovar Portico Faridabad o - Park Plaza o - Express Sarovar Portico Surajkund Gandhidham o - Ambar Sarovar Portico Gangtok o - The Royal Plaza Ghaziabad - Vaishali o - Mahagun Sarovar Portico Suites Goa o - Lazylagoon Sarovar Portico Suites o - Phoenix Park Inn Gurgaon 137

37 o - Optus Sarovar Premiere o - Park Inn o - Park Plaza Haridwar o - Ambrosia Sarovar Portico Hyderabad o - Radisson Hyderabad Hitec City o - Aditya Park o - Aditya Hometel Jaipur o - Sarovar Portico o - Park Inn o - Nirwana Hometel Jodhpur o - Park Plaza Jalandhar o - Sarovar Portico Kakinada o - Paradigm Sarovar Portico Kerala - Thekkady o - Poetree Sarovar Portico Kerala - Vayalar o - Vasundhara Sarovar Premiere Kochi o - The Gokulam Park Kolkata o - The Peerless Inn Lonavala o - Sahil Sarovar Portico Ludhiana o - City Heart Sarovar Portico o - Park Plaza 138

38 Lucknow o - La Place Sarovar Portico Mathura - Vrindavan o - Nidhivan Sarovar Portico - Vridavan Mumbai o - Marine Plaza o - Grand Sarovar Premiere o - Residency Sarovar Portico o - Majestic Court Sarovar Portico, Navi Mumbai o - Grand Hometel Nashik o - Lily Sarovar Portico New Delhi o - The Muse Sarovar Portico o - The Ashtan Sarovar Portico o - Sarovar Portico Naraina o - Park Plaza East Delhi Noida o - Park Plaza Pondicherry o - Le Dupleix o - The Promenade Port Blair o - The Peerless Sarovar Portico Pune o - Noorya Hometel Rajkot o - Marasa Sarovar Portico Roorkee o - Hometel Salem o - Goldray Sarovar Portico 139

39 Shimla o - Marigold Sarovar Portico Shirdi o - Shraddha Sarovar Portico Siliguri o - Royal Sarovar Portico Solapur o - Balaji Sarovar Premiere Srinagar o - R K Sarovar Portico Thiruvananthapuram o - Classic Sarovar Portico Tirupati o - Marasa Sarovar Premiere International Hotels Dar-Es-Salaam (Tanzania) o - New Africa Hotel & Casino Nairobi - The Heron Portico The Zehneria Port Opening Soon Sarovar Rewardz Sitemap Privacy Policy Organisational Chart- General Manager, F&B Executive/Training Manager, Sales Manager/ Chef, GRE, and FO assistants Different product profiles of the company Amenities and Services offered 140

40 -No of rooms 120 -The Indian Speciality Restaurant -Lounge -Cake shop -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre Rack Rate- Rs 2870 to Rs 4350 (24Hrs) Future Plans of the organisation: To introduce sarovar hotels in small cities of India 11) Name of the Hotel- Hotel Keys Brand: Berggruen Type : 3 Star Address and Location of the hotel -Pimpri Pune -17 info@.Keyshotels com Online booking-: www. Keyshotels.com Phone no Other hotels under Berggruen groups 141

41 Historical Background- Berggruen Hotels was 106 founded in September 2006 to build and operate a new brand of mid-segment business hotels under the brand Keys Hotels in India. The company also operates upscale resorts under its brand Key Resorts Currently Berggruen has 22 hotels operational in India 1. Hotel Keys Gurgaon 2. Hotel Keys Ludhiana 3. Hotel Keys Bangalore 4. Hotel Keys Thiruvananthapuram 5. Hotel Keys Mahableshwar 6. Hotel Keys Goa Organisational Chart- General Manager, F&B Executive/HR Executive, Sales Manager/ Chef, and Front Desk Asst Rack Rate- Rs 5000 to Rs 5500 (24Hrs) Future Plans of the organisation: The Company plans to launch its new brand Keys klub for upscale hotels in India Keys Hotel Pimpri Near PCMC Office, 31/6, Old Mumbai - Pune Highway Pimpri - Chinchwad Maharashtra India Keys Room Max Occupancy: 3 guests (up to 2 children, 1 infant) Keys Room Special Offer Max Occupancy: 3 guests (up to 2 children, 1 infant) 106 Reference: info@.keyshotels com 142

42 Get an overview of this hotel3-star hotel with free valet parking and restaurant Location Situated in Pimpri - Chinchwad, this hotel is within 9 mi (15 km) of Balewadi Sports Complex, Shaniwar Wada, and Dagduseth Ganpati Temple. Tribal Museum and Osho International Meditation Resort are also within 12 mi (20 km). Hotel Features This hotel features a restaurant, a fitness centre, and a coffee shop/café. Free Wi-Fi in public areas and free valet parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service, and a meeting room. Room Amenities Rooms boast fireplaces and offer free Wi-Fi and 24-hour room service. Refrigerators and minibars are standard, as are LCD TVs with cable channels. Hotel Amenities Airport transportation (surcharge) Breakfast available (surcharge) Coffee shop or café Newspapers in lobby (surcharge) Fitness facilities Free Wi Fi One meeting room Free valet parking Restaurant Area shuttle (surcharge) 24-hour business centre Free self-parking 143

43 Internet Available in all rooms: Free WI Fi Available in some public areas: Free WI Fi Parking Free self-parking, free valet parking Room Amenities Fireplace Air conditioning Free newspaper Refrigerator Minibar Coffee/tea maker Free bottled water Daily housekeeping Private bathroom Free toiletries Iron/ironing board Desk Breakfast is available for a surcharge and served each morning between 7 AM and 10 AM. Check-in time starts at 2 PM Check-in time ends at Noon Special check-in instructions: 144

44 To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa. Check-out time is Noon Pets not allowed Extra-person charges may apply and vary depending on hotel policy. Optional extras The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: INR 350 per person (approximately) Airport shuttle fee: INR 1500 per person (round trip) Rollaway bed fee: INR 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 12) Name of the Hotel- Ibis Vimannagar Pune Brand: Accor Hotels Type: 3 Star Address and Location of the hotel -Pune info@ibis.com Online booking-: www. Ibis.com Phone no Vision and Mission of the Organisation- To provide comfort to the travellers 107 Reference: www. Ibis.com 145

45 Historical Background-Ibis hotels was first started in morocco in the year 1974 it has more than 300 hotels overseas Hotel Ibis From Wikipedia, the free encyclopaedia Hotel Ibis Industry Hotel Founded 1974 Number locations of 1,047 hotels throughout 61 Country's as of July 1st, 2015 Area served Parent Website Europe, Asia-Pacific, Latin American and Caribbean, Africa and Middle East AccorHotels ibis is an international hotel company, owned by a holding company of hotels Accor Hotels approximately three times the size, that is listed on the Paris Stock Exchange and was founded in The ibis opened its founding hotel in 1974 and in January 2014 the company opened the 1,000th example in Surabaya, Indonesia. Around 400 ibis Hotels are throughout France and most of the remainder are elsewhere in Europe. The hotels are generally close to city centres, airports or railway stations and offer low rates compared to many global hotel groups of comparable size. 146

46 History The first ibis opened in Bordeaux in 1974 and within a decade had expanded throughout the regions of France, particularly in the cities. [2] Hotel facilities Standard facilities are a feature of Accor's economy hotels, excepting budget sub-brands of Formule 1 and ibis Budget, offering a 24-hour reception. Rooms provide a bathroom/shower room, a desk, a double or two single beds, wardrobe space, and international and local channels on the television. [3] The hotel sometimes includes a restaurant or bar offering food early in the morning to noon (04:00-12:00), and in some hotels a 24-hour snack menu is offered. Generally, the ibis hotels are seen as having an economy emphasis so Accor is endeavouring to change this by advertising all the hotel's achievements, distinctive features and highlighting Accor's satisfaction guarantee. Hotel locations The brand has hotels on all continents, in the countries listed below. As of July 1, 2015 there are 1,047 ibis hotels worldwide. Ibis and Suitehotel at Coquelles, France's Centre HotellierThe three ibis hotels in central Dresden, GermanyThe Ibis hotel in Bilbao (Spain) city center Americas Argentina Brazil Chile Colombia Mexico Paraguay Peru Uruguay 147

47 Africa Algeria Benin Ivory Coast Cameroon Ethiopia Morocco Mozambique Nigeria Togo Tunisia Senegal Asia/Pacific Australia China Hong Kong South Korea Thailand Vietnam Malaysia Singapore Indonesia On January 21, 2014 Indonesian examples numbered 28 with 43 with construction or planning underway The biggest ibis hotel in the Asia-Pacific region lies in Bandung, West Java with 606 guest rooms, opened on 8 March [7] India Japan o ibis entered Japan's market with opening their first ibis at Tokyo Shinjuku 148

48 149 New Zealand Kazakhstan Europe Andorra Austria Belgium Bulgaria Czech Republic France Germany Hungary Ireland Italy Lithuania Luxembourg Macedonia Monaco Netherlands Poland Portugal Romania Russia Slovakia Spain Sweden Switzerland Turkey United Kingdom Ukraine

49 Middle East Iran Saudi Arabia Jordan Kuwait Oman United Arab Emirates Bahrain Other hotels under Group in India 1. Hotel- Ibis Mumbai Airport 2. Hotel- Ibis Delhi 3. Hotel- Ibis Hyderabad 4. Ibis Nasik 5. Ibis Delhi airport 6. Ibis Gurgaon 7. Ibis Bengaluru Tec park 8. Ibis Jaipur 9. Ibis Chennai 10. Ibis Goa Culangute Organisational Chart- General Manager, F&B Executive/ Manager, Sales Manager/ Executive Chef, GRE, and FO Manager Different product profiles of the company Amenities and Services offered -No of Rooms 124 -The Indian Speciality Restaurant 150

50 -The Multicusine Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Swimming Poll -Saloon Spa Rack Rate- Rs 8000 to Rs 8500 (24Hrs) Future Plans of the organisation: Ibis plans to maintain its current pace of expansion by building around 70 more hotels worldwide in future 13) Name of the Hotel- Hotel St Laurn Suites Hinjewadi Brand: St Laurn Hotels and Resorts Type: 3 Star Located in the lively Koregaon Park area, St Laurn Business Hotel offers spacious rooms with a 32-inch flat-screen TV. This non-smoking hotel offers a rooftop swimming 108 pool and 2 dining options. Air-conditioned rooms at St Laurn come with modern interiors and dark wood furniture. All are equipped with a personal safe. A bathtub and hot shower are in each private bathroom. Guests can work out at the fitness centre. With a 24-hour front desk, the hotel also provides free parking. Available for allday dining, Cafà15A serves a variety of local and international dishes. Light snacks and refreshing drinks are offered at the bar. Hotel St Laurn is a 5-minute drive 108 Reference: info@ stlaurn.com 151

51 from Osho Ashram, 2.5 km from Pune Railway Station and 7 km from Pune Airport. Check-out is a leisurely 12:00, so you can relax with another cup of coffee info@ stlaurn.com Online booking-: www. Hotelstlaurn.com Phone no Historical Background- Started in 2009 in Ahmedabad and now expanding to various other cities of India the company has maximum corporate tie ups and tie ups with airline companies for providing service to their crew members. Other hotels under St Laurn Group in India 1. Hotel St Laurn Koregoan park Pune 2. Hotel St Laurn Meditation and Spa, Shirdi 3. St Laurn Hotels and Resorts Andheri West Mumbai 4. St Laurn Tower Ahmedabad Organisational Chart- General Manager, F&B Executive/HR Executive, Training Manager, Marketing Associate/ Executive Chef, and FO assistants Different product profiles of the company Amenities and Services offered -No of Rooms 87 -Kitchen Amenities Microwave, Induction cooking range, Silver ware - Speciality Restaurant -Satellite TV-Wi-Fi/Net Zone-Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre Rack Rate- Rs 5000 to Rs 6500 (24Hrs) Future Plans of the organisation: The Company have very ambitious plans of building more 15 hotels in cities of India within 5years. 152

52 14) Courtyard by Marriot Type: 3 Stars info@ Online booking-: Phone no Historical Background- Founded in 1983 and owned by Marriott International, Courtyard Marriott has Location in North and South America, Asia, Europe and all across the US. As of June 2007, Courtyard by Marriott has 2,800 hotels worldwide. Other hotels of Marriot Group under budget segment in India 1. Courtyard by Marriot Hyderabad 2. Courtyard by Marriot Chennai 3. Courtyard by Marriot Gurgaon 4. Courtyard by Marriot Kochi 5. Courtyard by Marriot Ahmedabad Organisational Chart- General Manager, F&B Manager/Training Manager, HR Manager, Sales Director/ executive Chef, Concierge and FO assistants Different product profiles of the company Amenities and Services offered -No of Rooms 51 -Kitchen Amenities Microwave, Induction cooking range, Silver ware -The Indian Speciality Restaurant -Cake shop -The Oriental Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room 153

53 -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Swimming Poll -Saloon Spa Rack Rate- Rs 5000 to Rs 6500 (24Hrs) Future Plans of the organisation: To build hotels in mid-segment category in tier ii cities of India. 15) Name of the Hotel- Oakwood Premier Koregoan Park Pune Brand: Oakwood Properties Type: 3 Star Address and Location of the hotel - Pune -7 info@oakwoodasia.com Online booking-: www. oakwoodasia.com Phone no Historical Background- Founded in 1960, Oakwood remains 109 the world s leading provider of furnished and serviced corporate apartments and residences. With over 25,000 locations throughout North America, Latin America. Europe, Middle East and Africa and the Pacific region, Oakwood offers a full spectrum of housing solutions and accommodations to meet the needs of business and individuals. Hotel Oakwood Premier, Pune Check room rates & availability for Hotel Oakwood Premier Adults 12+ yrs 109 Reference: www. oakwoodasia.com 154

54 Children 0-11 yrs Need help with this booking? (+91) Hotel Offer: Book a domestic hotel and get upto 70% cashback + use 100% wallet amount for your booking. Hotel Oakwood Premier 81 Mundhwa, Koregaon Park Annex Pune Maharashtra, India 12:00Check-in 12:00Check-out 200Rooms 5Floors About Hotel Oakwood Premier Hotel Oakwood Premier, Pune is an epitome of modern luxury and premium service. The hotel offers close proximity to boutiques, shopping malls and multiplexes which makes it an ideal choice for all people on a short and long trip. The hotel also lies close to the railway station and airport which makes it a most sort out of place for accommodation. Location: Hotel Oakwood Premier is located in Koregoan Park which is the most prestigious place in the city of Pune. Zakaria Masjid (Approx. 1km) and St. Patrick's Cathedral (Approx. 6km) are some of the nearby places of tourist interest. Whereas, Bund Garden which is popular for its well-designed jogging tracks, Aga Khan Palace and Shaniwar Wada which was completed in 1732 are distant places of interest which can also be toured. Distance from Pune International Airport: Approx. 7km Distance from Pune Railway Station: Approx. 5Km 155

55 Hotel Features: The shotel is delightful and comfortable, and offers a stress-free stay. Guests can enjoy an array of amenities during their stay including room service, Internet, 24-hour front desk, air conditioning, elevators, laundry, parking and travel desk. Additionally health conscious guests can burn their calories at the hi-tech health club and also avail of the massage services which will de-stress tired souls. The conference hall at the hotel is well-equipped with all modern amenities. The hotel also houses a private garden for ground floor apartments, tennis court and recreational area and spa services. Additionally, car care/car wash, cyber cafe, full service mail center, gated community and intercom system is also available at the hotel. Children can enjoy play with parents at the playground. Those who want to keep in touch with their fitness regimens can avail of the park and the well-maintained jogging trails. The hotel houses The Oak Lounge which offers an eclectic mix of music and entertainment in its inimitable ambience. Guests can enjoy live music with an impressive selection of wines and whiskies. The Bistro Reflecting serves a selection of teas, coffees, freshly baked breads, cakes and a myriad bakery delights. Guests can also dine with their loved ones by the open kitchen counter or the main dining area while watching chefs prepare delicacies. Rooms: Accommodation at Hotel Oakwood is available in form of studio superior rooms, one bedroom superior apartments, studio apartments with Garden, two bedroom superior rooms, and one bedroom rooms with Garden. The rooms are equipped with kitchen, convection oven, dishwasher, walk-in closets, drench showers, washer & dryer, blinds and much more. The spacious rooms comprises of all modern and basic amenities including AC, TV, direct dial, temperature control and safe. The wooden flooring rooms boasts of its well-designed decor and soothing ambience with Wi-Fi access and tea/coffee maker which makes for a pleasant stay. 156

56 Hotel Oakwood Premier Rooms Get rates Studio Superior Rooms are equipped with kitchen, microwave, convection oven, dishwasher, walk-in closets, drench showers, washer & dryer, blinds, custom shelving, French doors, garbage disposal, granite counter-tops, linen closets, recessed lighting. Newspaper Safe Telephone Iron Get rates One Bedroom Superior Rooms are fully equipped with kitchen, microwave, convection oven, dishwasher, walkin closets, drench showers, washer & dryer, blinds, custom shelving, french doors, garbage disposal, granite counter-tops, linen closets, recessed lighting. Newspaper Safe Telephone Iron Get rates Studio with Garden Rooms are fully equipped with kitchen, microwave, convection oven, dishwasher, walkin closets, drench showers, washer & dryer, blinds, custom shelving, french doors, garbage disposal, granite counter-tops, linen closets, recessed lighting. Safe Telephone Iron 157

57 Hotel Oakwood Premier Amenities Hotel has conference hall that can accommodate 13 people. Hotel provides facilities like private garden for ground floor apartments, tennis court and recreational area, Spa available, car care / car wash, computer room / cyber cafe, full service mail center, gated community, intercom system, playground, park, walking / jogging trails. Food & Drink Senses: Indulge in a unique dining experience at 'Senses', where guests can feast on Indian and international fare while taking in the unique dining setting. Basic amenities WiFi Air Conditioner 24h Check in Restaurant Bar Cafe Room Service Internet Business Center Pool Gym Food & Beverage Bar Restaurant Coffee Shop Lounge 158

58 Business Services Business Center Audio Visual Equipment LCD / Projector Meeting Facility Board Room Conference Hall Meeting Room Recreation Kids Pool Gym Health Club Massage Centre Outdoor Swimming Pool Travel Travel Desk Parking Free Parking Transportation Service Valet Parking Personal Services 24 Hour Front Desk 24 Hour Room Service Babysitting Laundry Room Service 159

59 Other Amenities Conference facilities Business services Body Treatments Free Newspaper Front Desk Hotel Amenities 24-Hour Security Concierge Other hotels under Oakwood Group in India 1. Hotel Oakwood Residence (Bangalore) 2. Hotel Oakwood Premier Naylor Road (Pune) 3. Hotel Oakwood Residence Kapil Hyderabad 4. Hotel Oakwood Hamlet Shimla 5. Hotel Oakwood Premier Mumbai Hotel Oakwood Premier, Pune Rooms Adults 12+ yrs Children 0-11 yrs Need help with this booking? (+91) Hotel Offer: Book a domestic hotel and get upto 70% cashback + use 100% wallet amount for your booking. Bottom of Form Oakwood Premier 160

60 Hotel Oakwood Premier, Pune is an epitome of modern luxury and premium service. The hotel offers close proximity to boutiques, shopping malls and multiplexes which makes it an ideal choice for all people on a short and long trip. The hotel also lies close to the railway station and airport which makes it a most sort out of place for accommodation. Location: Hotel Oakwood Premier is located in Koregoan Park which is the most prestigious place in the city of Pune. Zakaria Masjid (Approx. 1km) and St. Patrick's Cathedral (Approx. 6km) are some of the nearby places of tourist interest. Whereas, Bund Garden which is popular for its well-designed jogging tracks, Aga Khan Palace and Shaniwar Wada which was completed in 1732 are distant places of interest which can also be toured. Distance from Pune International Airport: Approx. 7km 16) Name of the Hotel- Woodland Pune Brand:. Smart inn hotels Talera groups of hotels 110 Type: 3 Star Address and Location of the hotel Pune - info@smartinn.com Online booking-: www. smartinnhotels.com Phone no Vision and Mission of the Organisation- To become best domestic chain of hotels in budget category Brief History- The Talera group of hotels was founded by Shri Motilal Talera in the 1940s, It all started with a small lodge in Wilson garden Pune. The business now has been expanded to six hotels under the brand of Talera groups Other hotels under Talera Group in India 110 Reference: www. smartinnhotels.com 161

61 1. Hotel Sunderban Pune 2. Hotel Smart Inn Pune 3. Hotel Meru Pune 4. The Oakwood Pune 4. Central Lodge Pune Organisational Chart- General Manager, F&B Executive/ Sales & HR Manager Chef, and FO assistants/receptionists Different product profiles of the company Amenities and Services offered -No of Rooms 41 - Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre Rack Rate- Rs 4000 to Rs 3500 (24Hrs) Future Plans of the organisation: With the growth in the domestic tourism, Pune based talera group of hotels will invest about 15,00crore for building 100 fully automated budget hotels under the brand Smart Inn in India in coming five years as stated by the Managing Director of Talera Groups of Hotels Mr Harshad Talera. 17) Name of the Hotel- Hotel Coronet Elegance 162

62 Brand Elegance hotels Pvt. Ltd Type: 3 Star Address and Location of the hotel 1205/4. Apte Road, Deccan Gymkhana, Phone No. : , / 41/ 42/ 43 ID : info@coronethotel.com Website : Type : 3 Star Rooms in Hotel : 35 Maximum Room Rate : INR: 5000/ info@ thecoronethotel.com Online booking-: www. thecoronethotel. Com Phone no , / 41/ 42/ 43 Other hotels under Citrus Group in India 1- Hotel Coronet Kharadi Pune 2- Hotel Coronet Ahmedabad Organisational Chart- General Manager, F&B Executive/HR Manager, Sales Manager/ Chef, and FO assistants Different product profiles of the company Amenities and Services offered -No of Rooms 51 -The Indian Speciality Restaurant -Lounge service -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room 111 Refrence:info@smartinn.com 163

63 -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Saloon Spa Rack Rate- Rs 5000 to Rs 6500 (24Hrs) 112 Future Plans of the organisation: 18) Hotel Cocon Brand Pod hotels Type: 3 Star Address: Survey No. 32, Magarpatta, Pune-18 Fax No. : Maximum Room Rate: Rs 5500 Minimum Room Rate: INR re@cocon.com Online booking-: www. Cocon.com Phone no Vision and Mission of the Organisation- Other hotels under Cocon Hotels in India 1. Hotel Cocon near Railway station Dhanbad Organisational Chart- General Manager, F&B Executive/HR Manager, Sales Manager/ Chef, and FO assistants Different product profiles of the company Amenities and Services offered 112 Reference: info@internationalinn.co.uk 164

64 -No of Room:42 Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Saloon Spa Cocoon - Service with a smile 4 South Hunter St. Liverpool L1 9JG Tel/Fax (0044) info@internationalinn.co.uk Welcome to the International Inn Welcome to the Cocoon Pod the International Inn. We have developed conceptual, innovative, budget pod hotel rooms in the heart of Liverpool's city centre cultural quarter. Each cocoon offers a conceptualised, stylish, compact space with all the comfort and amenities needed for you to sink back, relax and enjoy your stay in Liverpool. The award winning team behind the International Inn understand that when you choose to visit Liverpool, it is the famous sights and sounds of the city that you wish to explore. We want to provide you with the exceptional comfort and value for money accommodation that will enable you to unwind, take it easy and recharge your batteries. Welcome to our Cocoon rooms. 165

65 Intimate internal cabins, each room is encased in American walnut with king size or twin beds, quality bedding and beautifully fitted Ensuite bathrooms with huge rose head rain showers. We have writing desks, luggage storage space, open plan wardrobes and secure safety deposit boxes in all rooms. Every cocoon room comes complete with all the technical amenities you could need to enhance and unwind during your free time in the city. We have large flat screen LCD televisions and i-pod docking stations in all rooms. Free wi-fi internet access is available throughout all public areas of the hotel. We offer 32 cocoon rooms, with both double and twin rooms. The price is per room, not per person and use of all the facilities in your room is free. We do not provide breakfast, but we do have an onsite internet cafe which provides everything from a bowl of muesli to a full English breakfast. There are tea and coffee making facilities in all rooms and cafes, bars and restaurants are all within walking distance. To book call us on or info@internationalinn.co.uk All COCOON are non-smoking! 166

66 Great Business meets perfect pleasure at Cocoon, 113 the exclusive hotel at Magarpatta City. Situated in the 400 acres Magarpatta City; Cocoon is the first all-suite hotel build inside a complete integrated township that lets you enjoy the best of both the worlds. High service standards with a great value statement make Cocoon the ideal stake out for the business traveller. Comfort and convenience are key words that highlight the experience when you are on a business stay here. Enveloped in a comfortable world that wraps the best of convenience living, Cocoon is no different from your second home. Cocoon Hotel, Magarpatta City, Pune Tel.: Fax: inquiry@cocoonpune.com 19) Name of the Hotel- Elite Suites Brand: Elite Group 114 Type: 3 Star Address and Location of the hotel Vimannagar Pune info@.suitesinn.com Online booking-: Phone no Vision and Mission of the Organisation- To provide comfort to the travellers Historical Background- It is independently owned UK-based group originated in1986 in small luxury hotels segment now has around 500 hotels in almost 70 countries Other hotels under Elite Group in India 1. Hotel Elite Inn Indranagar, Bangalore 2. Hotel Elite Inn Turbhe, Navi Mumbai Organisational Chart- General Manager, F&B Executive/HR Manager, Marketing executive/ Chef, and FO Manager/assistants 113 Refrence:info@internationalinn.co.uk 114 Reference: 167

67 Different product profiles of the company Amenities and Services offered -No of Rooms 51 Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre Rack Rate- Rs 5000 to Rs 6500 (24Hrs) 20) Name of the Hotel Plaza Place Address and Location of the hotel Mumbai Pune Highway Chinch wad Brand : Dharamadhikari hotels pvt ltd 115 Type: 3 Star reservations@plazaplacehotel.com Pune-33 Online booking-:wwwhotelplaza.com Phone no Vision and Mission of the Organisation- 1.Hotel Plaza Jalgoan 2.Hotel Plaza Varanasi 3..Hotel Plaza Jalandhar Organisational Chart- General Manager, F&B Executive/Administrative Officer/ Chef, and FO assistants 115 Reference: 168

68 Different product profiles of the company Amenities and Services offered, No of Rooms 63 Restaurant --Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Saloon Rs 4000 to Rs 3500 (24Hrs) Future Plans of the organisation: 21) Name of the Hotel- Hotel Solitaire 116 Address : Phase -2 Hinjewadi ID solitaireservice@vsnl.net Website : Brand: Clark Hotels pvt Ltd Type : 3 Star Hotel Solitaire in Hinjewadi, Pune Overview: An all-encompassing establishment, Hotel Solitaire in Pune offers a quaint and peaceful atmosphere for patrons to enjoy a hassle-free stay. It features a wide range of facilities and modern amenities that make for an enjoyable experience. Charming interiors and stylish décor impart a classy look to the property. Enhancing your stay, the 116 Reference : 169

69 hotel's well trained staff provide complete assistance throughout the stay to make sure all the needs and requirements are met satisfactorily. Whereabouts: The hotel stands located amid commercial centers in Rajiv Gandhi Infotech Park in Hinjewadi. It is approximately 20 kilometers from Pune Railway Station and around 27 kilometres from Pune Airport. The hotel is surrounded by corporates like Wipro, Siemens and Infosys to name a few. This strategic location makes it a preferred choice for travellers, especially those on a business trip as it helps save traveling time. One can make reservations by making online bookings at Solitaire Hotel in Pune by clicking on the 'Book Online' tab. Accommodation and Facilities offered at Hotel Solitaire Accommodation and Facilities: The living spaces at Hotel Solitaire in Hinjewadi are categorized into Standard Rooms, Deluxe Rooms, Executive Rooms and Service Apartments. Each room is spacious and well-appointed to carefully cater to the needs of patrons. Warm lighting imparts a cozy feel while the stylish décor and classy interiors make for a plush living space. Amenities like LCD television with cable connection, electronic safety vault, writing table, wardrobe, telephone with direct dialling and intercom and broadband access enhance the stay adding to the comforts. The service apartments are further equipped with a modern kitchen and dining that also include amenities like hot plate, rice cooker, micro oven, refrigerator and tea/coffee maker. Sitout lobbies at each level of the hotel enable one to enjoy the fresh air and breathe in life. Other services that are made available at this pleasant establishment include travel assistance, doctor on call, 24 hour front desk, house-keeping and room service. Every guest will have a fulfilling and delightful experience. Undoubtedly it is one of the best hotels in Hinjewadi Pune. Vision and Mission of the Organisation- To provide comfort to the travellers Other hotels under Citrus Group in India 1. Hotel Solitaire Andheri International Airport Mumbai 2. Hotel Solitaire Santa Cruz Domestic Airport Mumbai 3. Hotel Grand Solitaire Hyderabad 170

70 4. Hotel Solitaire Chandigarh 5. Hotel Solitaire Laxhminagar New Delhi 6. Hotel Solitaire Nangal Himachal Pradesh 7. Hotel Solitaire Muzaffarnagar Organisational Chart- General Manager, F&B Executive/HR Officer/ Chef, and FO assistants Different product profiles of the company Amenities and Services offered -No of Rooms 51 - Speciality Restaurant -Cake shop -Garden Restaurant -Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room -Bar -In-Room Dinning, Tea &Coffee Maker in Room -Fitness centre -Swimming Poll -Saloon Spa Rack Rate- Rs 5000 to Rs 6500 (24Hrs) Future Plans of the organisation: 171

71 22) Name of the Hotel- Tamanna Residency Address and Location of the hotel Phase 2 Hinjewadi Pune Phone : , Website: www. tamannahotels.com Rooms in Hotel : 47 Brand: tamannahotels pvtltd Type : 3 Star info@tammana hotels.com Online booking-:www. hoteltamanna.co Phone no Vision and Mission of the Organisation- To provide comfort to the travellers Other hotels under Group in India 1.Hotel Tamanna Deluxe Mumbai Organisational Chart- General Manager, F&B Executive/HR & Administrative Officer, and FO assistants Different product profiles of the company Amenities and Services offered -No of Rooms 51 -The Indian Speciality Restaurant-Satellite TV -Wi-Fi/Net Zone -Meeting/Conference Room 117 -Bar 117 Reference: 172