MAXIMIZING INVESTMENT AND UTILIZATION

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1 MAXIMIZING INVESTMENT AND UTILIZATION November 2013 Luis Ajamil Bermello, Ajamil & Partners

2 Two perspectives How to increase use of the facility OPTIMIZATION How to improve the capacity of the facility

3 issues

4 Issues Cruise terminals have a very low utilization rate Seasonally Weekly Daily Hourly Whenever ports begin to optimize use, new competitive facilities are created lowering the use Cruise lines push for certain dates and times keeping utilization low Terminals are becoming increasingly more expensive Low utilization = low capital capacity

5 What drives low utilization? Interport competition Come to my port I will offer a Saturday berth Lack of cruise line competition Inability for ports to have meaningful discussions with cruise lines Lack of desire by cruise lines to change timing Imagine an airport where people only begin vacations in the weekend? Lack of recognition of the strategic place of the port

6 berth utilization

7 Paxs ('000) Global growth 25,000 20,000 15,000 10,000 5,000 0 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 ' North America Europe Asia

8 Global expansion

9 Growth factors affecting ports Natural potential for development Timing of cruise line expansion and strategy Interline competition Seasonality (by month) Daily fluctuations

10 The 5 phases of port growth Growth through small ships Growth through increases in ships and ship size Growth through increases in ship size and decreases in numbers of ships Growth through increases in size and number of ships Back to growth in ship size

11 Passengers North American passengers 14,000,000 12,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000,000 0 '95 '97 '99 '01 '03 '05 '07 '09 '11

12 Regional homeport passengers (multi-day) 4,500,000 4,000,000 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000, , Port of Miami Port Everglades Port Canaveral Port of Tampa Source: B&A, 2009.

13 Florida homeport passengers 13,000,000 12,000,000 11,000,000 10,000,000 9,000,000 8,000,000 7,000,000 6,000, Source: B&A, 2009.

14 Keys Growth is not unlimited or linear Growth occurs in steps as capacity is added Lines tend to compete with each other at the same port, therefore causing large and fast increases There are glass ceilings at each port Growth will diffuse to many ports as the lines continue to globalize Lines do not compete with themselves Capacity issues

15 Seasonality S E A S O N A L Y E A R R O U N D S E A S O N A L

16 Warm weather seasonality (Los Angeles) Low season JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

17 Cold weather seasonality (Alaska) Low season Low season

18 low season transit to Alaska transit from Alaska low season Yearly seasonality (SF) jan feb mar apr may jun jul aug sep oct nov dec

19 Berth demand by day 100% 80% 60% HOMEPORT PORT OF CALL HOMEPORT 40% 20% 0%

20 Current trigger for facility demand Very specific for each port Driven by: Seasonality Peaking patterns On average each homeport should handle 300,000 passengers per berth increasing to 500,000 Designing a new facility cannot be triggered by a single event A port cannot build for a single peak day or week Provide facilities once the weekend berth occupancy reaches 90% Most ports wait for a customer to request a berth they don t have

21 North America homeport terminal demand If we add 100 more ships in the next 15 years Assume 50% to other markets These 50 ships will require = 75 homeport berths/week If 40% are seasonally deployed that translates into 105 berths/week Utilization of 4 days a week = 25 terminals Utilization of 5 days a week = 20 terminals

22 WE WILL OUTSTRIP NA CRUISE PORT CAPACITY IN LESS THAN10 YEARS AND ONLY IF: - build larger ships - weekday departures - full use of the entire coastal port system

23 costs

24 Both scenarios offer challenges Start-up ports Lack of certainty High start-up costs Low volumes Slow ramp up to profitability Legacy ports Fixing an old terminal could be as expensive as a new one Incremental increases Rare that legacy ports have huge jumps in traffic Usually large incremental costs

25 Cost (millions) Development costs $90 $80 $70 $60 $50 $40 $30 $20 $10 $ terminal pier

26 What is driving the costs? Inflation Size Parking Equipment Security Two level operations Multiple gangways Elevators, escalators

27 20 TO 25 TERMINALS AT $50 TO $100 MILLION = $1 TO $2.5 BILLION IN INVESTMENT

28 income

29 Marine gross income per passenger (major US home ports) $25.00 $20.00 $15.00 $10.00 $5.00 $0.00

30 Revenues On average the total per passenger charge in the US is $14.52 This varies widely by region West coast is lowest at $9.01 North Atlantic is highest at +$19.00 Legacy ports average at $15.51

31 Gross revenues per terminal $16,000,000 $14,000,000 $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $

32 Evolution of cruise line involvement NO AGREEMENTS VOLUME GUARANTEES DIRECT INVESTMENT VOLUME AND RATE GUARANTEES

33 Agreements Cruise lines are strategically looking for longer agreements They know that cost will be switching more favorably to the ports in the future They want to control the remaining berths Ports are signing agreements at record rates

34 Optimization Agreements and pricing need to begin to reflect the pricing realities of the peaking patterns to: Incentivize higher utilization De-incentivize overbuilding Differences need to be meaningful to affect change The concept can be developed for the full group of itineraries to make it meaningful to all

35 Two perspectives How to increase use of the facility OPTIMIZATION How to improve the capacity of the facility

36 What does this mean Getting it right from the start Building for expansion Building for changes Do not overbuild

37 designs

38 Two types of development Legacy ports Are redeveloping older terminals for the new realities Start-up ports Are developing for new capacity from the on-set

39 solutions

40 Realities today All ports started with low cost solutions Using existing abandoned berths and warehouses Low investments Those easy solutions are all exhausted Few if any berths are available Ports are building new

41 Concepts New concepts must be utilized More expensive at first but cheapest in the long-run Break the mold and look to future common sense solutions

42 Legacy vs. new ports Legacy ports The legacy ports have huge problems Most built cheap and fast and now the solutions are complicated and expensive Most terminals over 10 years old are obsolete Yet the volumes are marginally larger New ports Have huge jumps in volumes No track record to be decisive

43 Existing growth development model Ports wait for the cruise line to call Then you have at best 24 months to deliver a facility But. Terminals are now much more complicated, expensive and difficult to execute Planning is essential

44 criteria

45 Terminals More complex Security CBP Baggage handling More expensive Ever changing Transportation issues

46 Cruise terminal area comparison (mt 2 ) 25,000 20,000 15,000 10,000 5,000 0 ARRIVE DEPART OTHER

47 How do we measure success? PORT AUTHORITY SATISFACTION PASSENGER SATISFACTION CRUISE LINE SATISFACTION MORE VOLUME MORE PROFIT THIRD PARTY OPERATOR SATISFACTION

48 General guidelines (homeport) Currently depending on region or size: North American terminals can vary from 3.5 to 7.0 mt 2 per passenger European terminals vary from 1.6 to 3.0 mt 2 per passenger Asian terminal are being designed with +4.0 mt 2 per passenger

49 Performance standards Passenger experience Time Flow Queues Spaciousness Direction Friendliness Cruise company Cost Efficiency Labor Turn around time Passenger experience Ports Revenues and costs Volumes

50 Performance standard Establish levels of terminal performance to match frequency or likelihood of demand Size the terminal with the Base Design Load (BDL) Time to clear the ship Provide processing capacity for Peak Design Load (PDL) Flow and capacity Concentrate on throughput improvements to reduce space needs

51 conclusions

52 Conclusions Optimize traffic Do not over build Create pricing to reflect the scarcity of the asset and the demand Adjust pricing to incentivize full use Promote 24-7 use of the facilities Optimize design Get it right Master plan Design to a standard

53 MAXIMIZING INVESTMENT AND UTILIZATION November 2013 Luis Ajamil Bermello, Ajamil & Partners

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