Enhancing customer experience for travel to and from East Timor

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Hector Simpson
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1 5 Qantas code share flights per week between and Dili Dili Dili Flights operated by Airnorth codeshare with Qantas Flights operated by Qantas Flights operated by Airnorth Dili Gove Groote Eylandt Airport Kununurra Groote Eylandt A Kununurra Rewarding customers with more benefits: Enhancing customer experience for travel to and from Offering opportunities for all Qantas Frequent Flyer members to earn Qantas Points and Status Credits on eligible flights with a QF flight number. Access for Qantas Gold, Platinum, Platinum One Frequent Flyers and Business passengers to Qantas Lounge in when travelling on Qantas codeshare. Seamless travel with Through Check of baggage and boarding passes when travelling Dili via. Our codeshare partner

2 The benefits in detail when travelling Airnorth to Customer proposition QF ticket on QF codeshare Business Platinum or Platinum One in Economy Gold in Economy Silver in Economy Qantas Club in Economy Bronze in Economy Points earn* to Dili 4,050 7,425 2,900 5,400 2,544 4,725 2,175 4,050 1,450 2,700 1,450 2,700 Status Credits earn* to Dili 100 Lounge access Baggage Through Check from QF operated flights* to Dili Boarding Pass Through Check from QF operated flights Inflight meal Checked Baggage Qantas to * For qualified QF FF members only. Frequent Flyer Points are not available to members who are restricted from earning points on flight activity. Correct as at 25 March Schedules subject to change.

3 More than 120 Qantas-operated services per week across the Tasman Up to 7 QF flights per week from BNE Air Niugini on 10 flights per week from BNE and SYD Solomon Airlines on 4 flights per week from BNE Nadi Fiji Airways on 51 flights per week from BNE, ADL, MEL, SYD, AKL, WGL and CHC to Fiji Santo Air Vanuatu on 1 flight per week from BNE and on services between VLI and SON for connections with SYD and BNE Queenstown Daily QF flights from SYD JQ on up to 7 flights per week from MEL and 3 flights per week from OOL and up to 7 per week from SYD Port Vila Air Vanuatu on 9 flights per week from BNE and SYD Qantas to New Zealand and South West Pacific: Connecting to New Zealand and islands across the South West Pacific Network Whether for business or leisure Qantas and its codeshare partners offer 11 destinations across New Zealand and the South West Pacific from multiple n gateways. Fleet Noumea Papeete 4 QF flights per week from SYD and BNE Aircalin on 5 flights per week from SYD and BNE Air Tahiti Nui on 3 flights per week from SYD, MEL and BNE via AKL Auckland 79 QF flights per week from SYD, MEL, BNE and PER Wellington 21 QF flights per week from SYD and MEL LATAM on 7 flights per week from SYD JQ on 4 flights per week from OOL JQ on 7 flights per week from OOL, MEL and SYD Christchurch 7 QF flights per week from SYD Emirates on 7 flights per week from SYD. JQ on 9 flights per week from MEL and SYD 400 Codeshare flights per week across domestic New Zealand Across the Tasman, Qantas operates next generation Boeing and A aircraft with an all-inclusive service in Business and Economy. All the frills Once you ve booked your flight, sit back and enjoy the journey with a contemporary menu, premium award-winning wines, inflight entertainment and baggage. Loyalty Be rewarded. Qantas Frequent Flyer members can earn and redeem Qantas Points on eligible flights between, New Zealand and the South West Pacific. Escape to New Zealand and 6 island destinations across the South West Pacific with our partners: Emirates LATAM Jetstar Fiji Airways Air Vanuatu Air Niugini Aircalin Air Tahiti Nui Solomon Airlines

4 New Zealand Qantas operates more than 100 services from,, and to Auckland, Wellington, Christchurch and Queenstown. From the Gold Coast, Qantas codeshares on daily Jetstar services to Auckland, 3 flights per week to Christchurch, and 3 flights per week to Wellington and Queenstown. From, Qantas codeshares on Jetstar s daily services to Queenstown, 5 flights per week to Christchurch and 4 flights per week to Auckland. Additionally, codeshare partners Emirates and LATAM offer daily services to Auckland and Christchurch from. Jetstar s extensive domestic network in New Zealand provides Qantas customers with 400 codeshare flights per week between major cities Auckland, Wellington, Christchurch, Dunedin and Queenstown. Qantas Tasman services are operated by next generation Boeing and A aircraft with an all-inclusive service offering meals and award-winning n and New Zealand wines, baggage and inflight entertainment which can be used gate-to-gate. Customers travelling in Business enjoy menus designed by Qantas Chef Neil Perry. Eligible3 Qantas customers enjoy the Qantas International Business Lounge in Auckland, Business Lounge in Wellington, as well as the Manaia Lounge in Christchurch. South West Pacific Qantas partners with a range of carriers across the South West Pacific offering a comprehensive network to Island destinations including New Caledonia, Papua New Guinea, Fiji, Tahiti and Vanuatu. New Caledonia Together with codeshare partner Aircalin, Qantas offers 6 daily services to Noumea from and 3 flights per week from. Eligible customers travelling from Noumea on a Qantas codeshare flight can access the Aircalin lounge in Noumea3. Papua New Guinea Vanuatu Qantas operates 7 services per week to from. Partner airline Air Niugini offers codeshare services to from and with interline options across Papa New Guinea. Eligible customers travelling from on a Qantas codeshare flight can access Air Niugini s refurbished Paradise Lounge3. Qantas codeshares on Air Vanuatu to Port Vila on 6 flights per week from and 3 flights per week from (2 to Port Vila, 1 to Santo). Qantas codeshares on Santo Vila services, which connect to services to and. Frequent Flyer Solomon Islands Benefits of membership: Qantas codeshares on Solomon Airlines to on four flights per week from BNE. Qantas also offers lounge access to Business and Qantas tiered Gold, Platinum, Platinum One and Chairman s customers travelling on a Qantas code share. Earn and redeem Qantas Points on eligible2 flights to and throughout New Zealand and the South West Pacific with Qantas and our partner airlines Air Niugini, Air Vanuatu, Emirates, Fiji Airways, Jetstar LATAM and Solomon Airlines4. Fiji Qantas codeshares on Fiji Airways to Nadi 18 flights per week from and daily from and. Additionally, Qantas codeshares on Fiji Airways services Suva from (twice a week), from Nadi to: Los Angeles, Honolulu, Auckland, Wellington and Christchurch. Customers also have interline options with Jetstar from. Eligible customers travelling from Nadi and Gold Coast on a Qantas codeshare flights have access to Fiji Airways Tabua lounge3. Tahiti French Polynesia Qantas to New Zealand and the South West Pacific Qantas codeshares on Air Tahiti Nui to Papeete on 3 flights per week via Auckland, as well as offering codeshare services through to Los Angeles. Earn Status Credits on eligible3 Qantas, Jetstar, Fiji Airways, LAN and Qantas codeshare flights (with a QF flight number) which count towards your tier status and more privileges. When travelling beyond the Qantas-operated network on codeshare flights (with a QF flight number) operated by our partners airlines Aircalin, Air Niugini, Air Tahiti Nui, Air Vanuatu, Emirates, Fiji Airways, Jetstar, LATAM and Solomon Airlines, Frequent Flyer s can: Earn Qantas Points and Status Credits at the same rate as flying on a Qantas aircraft. Enjoy extra benefits for eligible members including priority, extra baggage and lounge access where available3. Lounge access not available for tiered and Qantas Club members travelling on Jetstar NZ domestic services out of Queenstown. 1 2 n eligible flight for the purpose of this promotion means any flight with a QF flight number on your ticket where Status Credits or A Qantas Points are normally earned. Status Credits and Qantas Points may not be earned on some fare types and booking classes. Please visit qantas.com.au/terms. antas Lounge access is only available to eligible members when travelling onward that day on eligible flights with a QF or JQ flight Q number on your ticket, or a flight operated by a oneworld alliance airline with a oneworld alliance airline flight number on your ticket. You must be over 18 years of age to access any lounge if not accompanied by an adult. Other lounge access conditions apply. Please visit qantas.com/lounges. 3 4 Earn only. Correct as at 25 March Schedules subject to change.

5 7 Up to QF flights per week from BNE. 10 QF code share flights from BNE and SYD Papua New Guinea Papua New Guinea Momote Rabau Momote Mount Hagen Rabaul Lae Flights operated by Air Niugini codeshare with Qantas Flights operated by Qantas Mount Hagen Lae Flights operated by Air Niugini Hobart Enhancing customer experience for travel to and from Papua New Guinea Hobart Rewarding customers with more benefits: Offering opportunities for Qantas Frequent Flyer members to earn Qantas Points and Status Credits on eligible flights with a QF flight number. Priority check in for Qantas Gold, Platinum, Platinum One Frequent Flyers and Business passengers in, and. Access for Qantas Gold, Platinum, Platinum One Frequent Flyers and Business passengers to the refurbished Paradise Lounge, the Air Niugini Lounge in. Our codeshare partner Seamless travel with Through Check of baggage and boarding passes when travelling beyond onto other Air Niugini locations.

The benefits in detail when travelling with Air Niugini to Papua New Guinea Business Platinum or Platinum One in Economy Gold in Economy Silver in Economy Qantas Club in

Credits earn* Lounge access Baggage Through Check from QF operated flights* 2,500 4,625 2,000 3,500 1,750 3,063 1,500 2,625 1,000 1,750 1,000 1,750 to 80 90 to 80 90 25-40

SYD & BNE in SYD & BNE in SYD & BNE * For qualified QF FF members only.

6 The benefits in detail when travelling with Air Niugini to Papua New Guinea Business Platinum or Platinum One in Economy Gold in Economy Silver in Economy Qantas Club in Economy Bronze in Economy to 2,500 4,625 2,000 3,500 1,750 3,063 1,500 2,625 1,000 1,725 1,000 1,750 to Customer proposition QF ticket on QF codeshare Points earn* Status Credits earn* Lounge access Baggage Through Check from QF operated flights* 2,500 4,625 2,000 3,500 1,750 3,063 1,500 2,625 1,000 1,750 1,000 1,750 to to to Papua New Guinea Boarding Pass Through Check from QF operated flights Inflight meal Checked Baggage Premium boarding Priority Check-in Qantas to Papua New Guinea,, in SYD & BNE in SYD & BNE in SYD & BNE * For qualified QF FF members only. Frequent Flyer Points are not available to members who are restricted from earning points on flight activity by members whose conditions of employment and business travel policy prohibit such rewards or incentives. Correct as at 25 March Schedules subject to change.

7 4 Qantas code share flights per week between and The Solomon Islands Solomon Islands Solomon Islands Flights operated by Solomon Airlines codeshare with Qantas Suavanao Flights operated by Qantas Gizo Munda Flights operated by Solomon Airlines Suavanao Seghe Gizo Munda Seghe Tavanipupu Canberra Canberra Hobart Hobart Enhancing customer experience for travel to and from The Solomon Islands Rewarding customers with more benefits: Offering opportunities for all Qantas Frequent Flyer members to earn Qantas Points and Status Credits on flights with an eligible QF flight number. Access for Qantas Gold, Platinum, Platinum One Frequent Flyers and Business passengers to the Belama Lounge the Solomon Airlines Lounge in Seamless travel with Through Check of baggage and boarding passes when travelling beyond onto other Solomon Airlines locations. Priority check in for Qantas Gold, Platinum, Platinum One Frequent Flyers and Business passengers in and. Pick up / Drop off service between international and domestic terminals in. Our codeshare partner

1,100 2,200 963 1,925 825 1,650 800 1,200 800 1,200 Status Credits earn* to (vv) 60 70 Lounge access Baggage Through Check from QF operated flights* to Solomon Islands Boarding Pass Through Check

8 The benefits in detail when travelling with Solomon Airlines to. Customer proposition QF ticket on QF codeshare Business Platinum or Platinum One in Economy Gold in Economy Silver in Economy Qantas Club in Economy Bronze in Economy Points earn* to (vv) 1,650 3,050 1,100 2, , , , ,200 Status Credits earn* to (vv) Lounge access Baggage Through Check from QF operated flights* to Solomon Islands Boarding Pass Through Check from QF operated flight Inflight meal in all ports in all ports in all ports in in Checked Baggage Premium boarding, Priority Check-in Qantas to The Solomon Islands *For qualified QF FF members only. Frequent Flyer Points are not available to members who are restricted from earning points on flight activity by members whose conditions of employment and business travel policy prohibit such rewards or incentives. ^Passengers going from to and beyond need to pick up their bags and deposit at the bag drop at domestic terminal. Correct as at 25 March Schedules subject to change.

oneworld connect Frequently Asked Questions

oneworld connect Frequently Asked Questions 1 INTRODUCTION TO ONEWORLD & ONEWORLD CONNECT 2 1.1 What is oneworld connect? 2 1.2 Why is oneworld introducing oneworld connect? 2 1.3 Which airlines are currently