The fi rst edition of the mega

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1 THE INDIA SHOW REPORT APR 23-25, 2015, PRAGATI MAIDAN, NEW DELHI GES 2015: Guiding Services Growth The fi rst edition of Global Exbhibition on Services has brought in new energy to the Indian services sector and promises to be a guiding light The fi rst edition of the mega event, which was inaugurated by Hon ble Prime Minister Narendra Modi on April 23, saw a large number of participants both from India and abroad. GES 2015 brought together 350 exhibitors, participation from 60 countries and 18 Indian states and initiated 3000 B2B meetings. Over 20 knowledge sessions took place during GES PM Mr. Modi extolled the services sector for bringing India into the world stage. He recalled how not very long ago India was struggling with brain drain but how now in the last years it has changed to brain gain. As India is all set to go global, the services sector has emerged as one of the key engines of growth and is to play an important role in this endeavour. Block your dates for 2nd GES edition February 24-26, 2016, New Delhi Prime Minister Narendra Modi at the Global Exhibition on Services, at Pragati Maidan, in New Delhi on April 23 The Union Minister for Finance, Corporate Affairs and Information & Broadcasting, Shri Arun Jaitley addressing the Valedictory Session of Global Exhibition on Services, in New Delhi on April 25, 2015 PM Narendra Modi at the SEPC SAARC Trade Mart stall inaugurating the health portal. Also seen, Shri J P Nadda, Union Minister of Health and Family Welfare, Mr Rajeev Kher, Commerce Secretary, MOCI, Ms Aditi Das Rout, Director, MOCI and Mr J S Deepak, Additional Secretary, MOCI The Minister of State for Commerce & Industry (Independent Charge), Smt. Nirmala Sitharaman with the Prime Minister Prime Minister, Shri Narendra Modi at the Global Exhibition on Services at Pragati Maidan in New Delhi on 23 April (L-R) Dr Harsh Vardhan, Minister, Ministry of Science and Technology and Ministry of Earth Sciences, Shri Jagat Prakash Nadda, Union Minister, Ministry of Health & Family Welfare, Shri Kalraj Mishra, Union Cabinet Minister, Ministry of Micro, Small and Medium Enterprises, Smt Nirmala Sitharaman, Minister of State for Commerce & Industry(Independent Charge), Shri Ravi Shankar Prasad, Union Minister, Ministry of Communications and Information Technology and Shri Smriti Irani, Minister, Ministry of Human Resource Development. GES Show Report GES_2015_Newsletter_Report.indd :08:53

2 Brain Drain to Brain Gain Prime Minister Narendra Modi at the Global Exhibition on Services, at Pragati Maidan, in New Delhi on April 23 TAKEAWAYS FROM PM S SPEECH: India s demographic dividend, government policies along with private sector initiatives expected to push services sector growth In his inaugural address at the GES 2015 Prime Minister Mr. Narendra Modi said India has made the transformation from a country worried about its brain drain, to a country that thinks of brain-gain. He said India should assess its service capabilities in the global perspective. The Prime Minister said Indian doctors are now playing important role in running successfully the medical infrastructure of many countries of the world which without them would collapse. He said India had vast potential to meet the skilled manpower needs of the entire Hon b n ble Pri me Ministist ster Nar end dra Mod iw wit ith Shri Sum it Maz umd er, Pr esiden t, Con nfed edera tio on of Indian Ind ust ry (on th el eft )a nd Mr Cha ndr aji t Bane anerje e, Dir ector General, era Confederation era of findi Indian Industry(right) rig at the CII Stall world, and called for a careful mapping of global needs, which India could fulfill over the next decade. Mr. Modi said that India s young population in near further would need skills and training to join the global work force. He noted that the skilled talent pool of India can be more attractive if only they were to possess knowledge of foreign languages and social etiquettes of the countries they were intended to work in. The Prime Minister mentioned sectors such as nursing, highend financial services, arbitration, tourism, music and vegetarian cooking as examples of what India had to offer to the world, besides the already established IT and other core sectors. We need to find out in which specific countries and sectors we can utilize our demographic dividend, he said. Yoga and IT services already have earned a reputation for India, Prime Minister Modi said. We, however, can do some out of the box thinking to leverage India s rich social and cultural diversity. Tourism can play an important role here. We can make such schemes which allow foreign tourist to learn about our food and musical heritage and take India to the world. India has vast potential to meet the skilled manpower needs of the entire world. The PM called for a careful mapping of global needs, which India could fulfil over the next decade. We need to come out of the protection mentality and be confident enough to embrace the world and technology. For in doing so, more jobs are expected to open up in the services sector. PM stated that sectors such as nursing, high-end financial services, arbitration, tourism, music and vegetarian cooking as examples of what India had to offer to the world. Yoga and IT services already have earned a reputation for India in the services. However, we can do some out of the box initiatives too, such as leveraging India s rich social and cultural diversity. GES IN NUMBERS 350 EXHIBITORS 3000 B2B MEETINGS 60 PARTICIPATING COUNTRIES 18 INDIAN STATES 2 GES Show Report 2015 GES_2015_Newsletter_Report.indd :22:14

3 Arun Jaitely & Rajeev Kher at the valedictory function Charting New Avenues of Growth Mr Arun Jaitley, Union Minister of Finance, during the GES Valedictory session stated that the services sector provide opportunity to unleash its own energy and foster growth as it is not entirely dependent on availability of quality infrastructure or natural resources. Moreover, it is an area where chartering new territories would also depend on the creativity and imagination of the human mind. Citing examples of the largest retailer, which has operations worldwide but does not own a single retail store or the largest taxi service which does not own a single vehicle, he said that numerous changes have been happening in the last few years which have made the the brick and mortar model less relevant. New avenues are being opened up in cyberspace eg in education, banking, etc. Our aim should be to be a creator rather than the recipient of services. It needs to be realised that sectoral limits on FDI no longer make sense in an era when prohibitions can be breached by technology. Expanding Global Footprint THE INDIA The Commerce Ministry is looking at exploring new geographies for promoting the services sector Mrs Nirmala Sitharaman, Minister for Commerce and Industry (Independent charge), talked about opening up of FDI in services sectors more recently the opening up the insurance sector to 49%. She pointed how India at various trade and multilateral trade platforms is promoting the movement of people in services and that India is committed to defend this. The Ministry is also actively looking at exploring new geographies for promoting the services sector as also diversifying the services export basket. She said that the exhibition will be an annual global event to be held in February of every year. It would be a platform for showcasing and sharing experiences Smt Nirmala Sitharaman in the services sector. She said that the Prime Minister had not only inaugurated the Exhibition but also given a lot of ideas for making Indian services more competitive. She hoped that the services sector would be able to double its income in the next four years. GES 2015 LEADER VOICES The government is determined to take tourism to the next level and make the country one of the most attractive destinations for tourists. Dr Mahesh Sharma, Minister of State for Tourism (Independent Charge), Culture (Independent Charge) and Civil Aviation This is the first of its kind exhibition on services being held in India and high foreign participation is testimony to the success of India s services sector. Rajeev Kher, Commece Secretary, Ministry of Commerce & Industry The Indian services sector is soon expected to encounter a problem on account of our focussing on English speaking countries only. We need to immediately address this and move our focus on non-english speaking countries too. Naresh Trehan, Chairman, SEPC India s success in IT has driven the brand image of the country as a key player in the evolving global knowledge economy. This success can be replicated across other areas. Sumit Mazumder, President, Confederation of Indian Industry We need to have movement of people as part of our world trade agenda. India must strive to take the lion s share of the 500 million jobs that are going to be created globally by Sunil Bharati Mittal Chairman, Bharti Enterprises and Past President, CII Information and Technology in healthcare is expected to create a significant impact and open up great potential for extending healthcare services. We should utilize it to create India as the premier healthcare destination for the world. Prathap C. Reddy, Chairman, Apollo Group of Hospitals The size of banking assets in the country has crossed $2 trillion and the sector has the potential to become fifth largest in the world by TM Bhasin, Chairman Indian Banks Association GES Show Report GES_2015_Newsletter_Report.indd :22:26

4 Education GOING GLOBAL To strengthen its global footprint, India the fi rst edition of Global Exhibition on S Space Students interact with representatives of educational institutes at the education pavilion Healthcare Healthcare is expected to reach US$112.6 billion in value by 2016 Services offered by the Indian space sector are R & D Logistics Professional S India is fast emerging as a R&D hub An effi cient, reliable and safe transport system is vital for fostering rapid economic growth Banking is crucial to the grow 4 GES Show Report 2015 GES_2015_Newsletter_Report.indd :22:32

5 on Services MEDIA & ENTERTAINMENT has embarked on a journey through ervices. Here are 10 focus sectors... Over 40 exhibitors participated at the M&E pavilion projecting India s strength in the sector. IT & Telecom are not only reliant but also cost-effective The sector continues to be India s strength in services space Services SMEs Tourism rowth of India s economy The SMEs at the GES display various kinds of services offered by them The tourism State Pavilion at GES 2015 GES Show Report

6 KNOWLEDGE SESSIONS AT GES 2015 Unleashing Opportunities in Bio-services Including Contract Research The bio-services sector, which is currently valued at $ 5-6 billion, is set to increase to $50 billion soon. India makes pharmaceutical products worth $30 billion every year. It is a world leader in generics. But soon bio-pharmaceuticals will take over the sector. This was stated by Mr V K Subburaj, Secretary, Department of Pharmaceuticals, Ministry of Chemicals & Fertilisers at a roundtable on Unleashing Opportunities in Bio- Services Including Contract Research & Manufacturing. One of the focus areas of GES is bio-services which is the second largest sector of biotechnology and pharmaceutical industry in India with about 33 per cent market share. The round-table discussed some of the challenges which needed to be addressed to further this growing opportunity and revitalise the sector with enabling policies. Mr Sudhanshu Pandey, Joint Secretary, Department of Commerce, Ministry of Commerce and Industry said the first edition of GES was to highlight the strengths of India in services sector. He said the new policy on clinical trials is on anvil and will be in place in three months time. STRENGTHS & OPPORTUNITIES BETWEEN INDIA AND GULF/ MIDDLE EAST/WEST ASIA/ NORTH AFRICA India-Africa Health Forum Mr. Bhupinder Singh Bhalla, Joint Secretary, Department of Commerce, Ministry of Commerce and Industry, noted that the services sector in India accounts for 57% of its GDP and has high potential to create jobs. He added that the government acknowledges this and is committed to promote the sector. India welcomes investments by the Sovereign Wealth Funds (SWFs) of the Gulf countries, he said. India has millions of expats staying in the MENA region and the country s trade with the GCC countries stands at $150 billion. However, there is great potential to expand and diversify the trade basket, he added. India s pole position in software, KPO s and BPO s should be leveraged and the growing scope in medical tourism should also be encouraged. Mr. Mani Hasan Fetyani highlighted the opportunities present in education, healthcare, and ICT s sector of the Kingdom. Medical Value Travel in India The export of medical services in India will be the next sector to reach the commanding heights which ITEs enjoys today, said Mr J S Deepak, Additional Secretary, Ministry of Commerce & Industry in the conference on Medical Value Travel in India with the theme The India opportunity: opening new avenues of partnerships and collaboration. Highlighting the four pillars for any service export viz competitiveness, market access, incentives and export promotion, Mr Deepak said Indian industry in the sector was well equipped in all. Dr Shubnum Singh, Dean-Education, Max Healthcare Institute Ltd. highlighted opportunities in medical travel. She emphasized on strategic partnerships with target countries and need to look into various aspects related to foreigners coming for treatment. Dr Harinder Singh Sidhu, Africa Business Head, Apollo Hospitals Group highlighted the various other nuances related to the services provided to foreign customers related to accessing right information. Appreciating the recently announced Health Portal, he said that this is the right forum for accessing information. India and the African countries should consider forming a working group to explore healthcare cooperation, especially in sharing local level experiences in healthcare of both the regions to tackle the spread of diseases, said Mr B S Bhalla, Joint Secretary, Ministry of Commerce & Industry. He said there were similarities in the healthcare scenarios of India and Africa like inability to eliminate communicable diseases and high burden of communicable diseases. He was speaking at the session on Affordable, Accessible & Preventive Healthcare in the India- Africa Health Forum as a part of GES. Speaking at the session, Hon ble Dr. Kebwe Stephen Kebwe (MP), Deputy Minister for Health and Social Welfare, Government of Tanzania and Hon ble Dr. Chitalu Chilufya, Deputy Minister of Health, Government of Zambia, emphasized the importance of improving and strengthening their relation with India in providing high quality and affordable health services in their respective countries. 6 GES Show Report 2015 GES_2015_Newsletter_Report.indd :22:48

7 Digital transformation is not a luxury but a dire necessity in present times. This was stated by Ms. Aruna Sundararajan, Additional Secretary & Administrator (USOF) and Chairman & Managing Director, Bharat Broadband Network Limited. Speaking at the session on Accelerating the Digital Transition at GES, she noted that the industry has to play a key role towards highlevel innovation and technology. Mr. Kiran Karnik, Chairman, CII National Mission on Digital India, emphasized on the need to improve India s ranking by 2018 in the UN egovernance Development Index to 75 from the present 118. Mr. Bhaskar Pramanik, Chairman, Microsoft India Pvt. Ltd., said documents like Aadhaar could make online verifi able ID a reality. Mr. Prashant Shukla, National Technology Offi cer, Microsoft India, highlighted the need for last mile connectivity and how deploying different business models and alternate technologies like local cable networks, postoffi ces and satellites can complement the current solutions for rural India. Mr. Anurag Malik, Partner-Advisory Services, Ernst &Young LLP, said digital literacy is to be for all citizens, adding that its meaning has to be standardized and clear targets need to be set to develop a digital workforce. THE INDIA Accelerating the Digital Transition National Conference on MSME in Services The services sector has tremendous potential, stressed Mr Madhav Lal, Secretary, Ministry of Micro, Small and Medium Enterprises, Government of India. He was speaking at a session on MSMEs in Services at the GES. For many years, he elaborated, the focus has been on the manufacturing sector, even though the contribution of the services sector to the economy has been significant, and the sector offers huge potential. And within services, he said, the MSMEs play a significant role and account for a substantial contribution to the sector. Sharing figures, he said that the MSME segment contributes 7% to GDP towards manufacturing, but nearly 31% to the services sector. Therefore, there is a need to enhance the services sector, and MSMEs, to boost economic growth. Speaking on the role of the Government, he reiterated Prime Minister Modi s statement saying that the segments within services which have grown fastest have been those where Government presence has been minimal. He therefore stressed on the role that industry can play in boosting this sector, with support from the Government. He spoke about initiatives such as the formation of clusters, and how technology could be effectively used to connect and disseminate information by way of virtual clusters. GES Show Report 2015 Building Partnerships in Media & Entertainment Services Market In a session on Opportunities for Cooperation in Services in South Asia, Mr. Arvind Mehta, Joint Secretary, Department of Commerce, said there was an immediate need to make access of people and goods more freely in the SAARC region. Mr Chandrajit Banerjee, DG, CII, said there was a need to focus seriously on B2B interactions in the region. Mr. Ajith Wattuhewa, President, Federation of Chamber of Commerce & Industry, Sri Lanka, said his country s improved trade Media and entertainment services in India has emerged as one of the key engines of growth contributing to the creative talent pool of the country and introducing new avenues in areas of fi lm and television production, technology and engineering. This was stated by Mr Sudhanshu Pandey, Joint Secretary, Ministry of Commerce and Industry in his address at the session on Building Partnerships in M&E at the Global Exhibition on Services.Mr. J S Mathur,Additional Secretary, Ministry of Information & Broadcasting, emphasized that co-production treaties with players like Korea are on and that these will provide excellent opportunities for exchange of knowledge in areas of capital access, technology and skills which will further enable India in becoming the destination for imagination and creativity. Mr. pacts with South Asian countries, including India, has allowed for opening up a huge market, especially in services. Mr. Hammed Akhtar Chaddha, Vice President, Federation of Pakistan Chambers of Commerce & Industry, called upon easing way of access to increase peace and friendship not just among two countries but also in the entire South Asian region. H E Mr. Abdul Latheef Mohamed, Minister of State for Economic Development of Maldives stated Sudhanshu Vats, Chairman, CII National Committee on Media & Entertainment and Group CEO, Viacom 18 Media Pvt. Ltd. shared that Indian Media & Entertainment sector through its movies spread happiness all across the world. Opportunities for Co-operation in Servicers in South Asia that 40% of his country s GDP came from the services sector. He stated that some of the other sectors which his country would seek cooperation from countries in the region included healthcare, construction and IT. H E Mr. Shaida Mohammad Abdali, Ambassador of Afghanistan to India stated that the services sector had made a tremendous impact in his country. Today more that 60% of the population were using mobile phones. 7 GES_2015_Newsletter_Report.indd :22:53

8 India Trade Promotion Organisation 24 2nd edition of Global Exhibition on Services (GES) The Government of India, Ministry of Commerce and Industry in association with Services Export Promotion Council (SEPC), India Trade Promotion Organization (ITPO) and Confederation of Indian Industry (CII) is organizing the second edition of the Global Exhibition on Services from 24 to 26 February 2016 at Pragati Maidan, New Delhi. Highlights Global Exhibition Sector specific seminars One on One business meetings Country specific International delegations Networking events Cultural evenings Food festival Film festival Key Sectors at GES IT and Telecom 2. Tourism 3. Media and Entertainment 4. Healthcare 5. Logistics 6. Professional services 7. Education 8. Financial Services 9. Research & Development 10. Space 11. SME in services Global Exhibition on Services 2016: A Global platform for increased trade in services, enhance strategic cooperation and strengthen multilateral relationships between all stakeholders. Opportunity to understand the potential for services exports and to increase FDI flow in the Sector. Platform for Service sector Industry to interface with world statesmen, business leaders, academia, policy makers and media leaders. Platform offering opportunities for networking with business delegations from across the world. For more information, please contact Ms Anjula Singh Solanky anjula.solanky@cii.in Ms Neha Mathur neha.mathur@cii.in 8 GES Show Report 2015 las page ges show report 2015.indd 8 6/18/2015 8:59:08 AM

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