FLY EMIRATES. Explore the possibilities

Transcription

1 FLY EMIRATES Explore the possibilities

2 Hello world We took off in 1985 with just two aircraft and the enthusiasm of a small team. Now we re flying to over 150 destinations as one of the largest airlines in the world. Through our hub in Dubai, United Arab Emirates, we connect you to new experiences and cultures across six continents. Settle into your flight and enjoy the world-class service of our multilingual, multinational cabin crew. We fly the world s largest fleet of A380 and Boeing 777 aircraft - one of the youngest and most advanced fleet in the sky. Our focus on innovation, sustainability and technology pushes the boundaries of possibility, and creates a complete door-to-door travel experience that s unforgettable from the moment you decide to book. Before you fly Plan and book Choose a destination and start planning your journey using our online guides. You can book and manage your whole journey on emirates.com or through The Emirates App, and get notifications along your journey using our Apple Watch app. Baggage allowance Our standard baggage allowance is 50kg in First Class, 40kg in Business Class, and up to 35kg in Economy Class depending on your fare type. You can buy extra baggage allowance for less online, or you can pay in the terminal. Check our full baggage rules and all our baggage services online before you fly. Online check-in You can check in online up to 48 hours before your flight. You can download and print your boarding pass, or use it digitally on your mobile at many airports around the world. Check if your airport accepts mobile and eboarding passes on emirates.com. Home Check-in Book our convenient Home Check-in service and our check-in agent will come to your home, hotel or office to complete the security checks. They will print your boarding pass and take your bags securely to the airport where they will be loaded on to your flight. Book and pay through emirates.com/home-check-in up to 12 hours before your flight. Chauffeur-drive You can book our complimentary airport Chauffeur-drive service in over 75 cities worldwide when you fly First Class or Business Class. Simply book online up to 48 hours before you fly.

3 At the airport Experience Dubai Emirates Terminal 3 is our hub at Dubai International airport. You can explore restaurants, shops and boutiques, or relax in the Zen Garden. Stay a few hours or overnight at the luxury airport hotel, use the business facilities or enjoy a pampering at the Timeless Spa. If you have a long connection time between your flights in Dubai, we provide accommodation, meals, transport and visas. You can take advantage of the service if your connection time is between six and 24 hours when you fly First Class and Business Class, and between eight and 24 hours when you fly Economy Class. Read through our full terms and conditions on emirates.com. Emirates Terminal 3 Effortless check-in We have separate desks for families, for First Class, Business Class and our Emirates Skywards frequent flyer members, or you can use our self check-in kiosks in Dubai. You can also check in up to 24 hours before your flight in Dubai. Emirates Lounges Ease into your journey from our exclusive airport lounges. Indulge in delicious cuisine, sample our range of fine wines, premium spirits and champagne, freshen up with a shower or keep up with the news. You can relax in our lounges and partner lounges worldwide when you fly First Class or Business Class, or as an Emirates Skywards Platinum or Gold member. You can also enjoy paid access to our lounges in Dubai and selected lounges worldwide if you re flying in Economy Class or you re an Emirates Skywards Blue member. marhaba airport Meet & Greet Book marhaba Meet & Greet services for your arrival, departure or transfer. Enjoy a fast-track through the airport, and add convenient services like chauffeur driven transfers. And for a little extra you can relax in marhaba lounges before you fly, no matter your travel class. Book your marhaba services in Dubai and selected airports around the world through marhabaservices.com. Dubai Connect Book a Dubai Stopover Meet Dubai on your way to the rest of the world. We can arrange for a personalised meet and greet service at the airport, transfers and hotels to help you make the most of your time in the city. And for an extra fee, we can help you to arrange a visa if you need one. Arabian Adventures Let the experts at Arabian Adventures show you the true UAE through stories, insights and unique journeys. Whether it s a city walking tour, a ride through rugged mountain scenery, a moonlit dhow cruise or a thrilling desert safari, you can plan your experience safely and professionally at arabian-adventures.com. Cruises Take a voyage around the waters of the Gulf for a different perspective of Arabia. You can book cruises through our partner Imagine Cruising and experience a journey across the seas with top cruise operators like MSC, Royal Caribbean and P&O Cruises.

4 On board First Class Slide the doors closed on your own Private Suite and enjoy personal space to relax. Savour global cuisine and exclusive wines whenever the mood takes you, and relax to awardwinning entertainment. Our game-changing suites on our latest Boeing 777 are fully enclosed, with seats inspired by a Mercedes-Benz S-Class. Set your seat to zero gravity mode and find your body s natural resting position. And if you re in a middle suite, you can enjoy HD projections of the outside world through your virtual window. Business Class Sink into your spacious seat with a drink from your mini-bar. You can select a movie using your touchscreen tablet controller and dine on multicourse meals matched with fine wines. When it s time to sleep, you can recline your seat into a fully flat bed with mattress to arrive rested and refreshed. Inflight entertainment Choose from up to 3,500 channels on our award-winning inflight entertainment system, ice, in every travel class. Watch movies, your favourite TV shows or challenge fellow travellers to games. You can listen to music from every genre, and even learn a new language. And on selected flights you can stay tuned to breaking news and sports with ice TV Live. Stay connected You can call, and text from your seat and connect to our free onboard Wi-Fi. Use the in-seat power to keep your phone and laptop charged. You ll find Wi-Fi on virtually all our flights. ice TV Live is available on all Boeing 777s and selected A380s. Economy Class Experience an Economy Class that feels like an upgrade. Recline in comfort and enjoy movies, TV shows, music and games on the largest Economy Class seatback screens in the sky. Choose from our regional menu and our full range of complimentary drinks. Relax with ambient lighting that helps you adjust to your new time zone. Experience the Emirates A380 Refresh mid-flight in our exclusive First Class Shower Spas, complete with luxury natural spa products. And if you re flying in First Class or Business Class, you can join the conversation in our Onboard Lounge over cocktails and canapés.

5 Young flyers Children can make new friends with our cuddly Emirates Fly With Me Animals or delve into our Lonely Planet Kids packs. Disney Classics and popular cartoons will keep the kids entertained all the way. They can tuck in to our tasty and nutritious children s meals, and our infant care kits help the little ones stay comfortable on the journey. You can also book our Unaccompanied Minors service for children aged between five and 15 who are travelling alone. We ll look after them right through to meeting their guardians at their final destination. Book ahead through your travel agent or local Emirates office. Emirates Skywards Enjoy more rewarding journeys Join our frequent flyer programme online for free and start enjoying the rewards and privileges. You can earn Skywards Miles and Tier Miles every time you fly with us or with our participating airline partners. Tier Miles move you through Silver, Gold and Platinum membership levels. Skywards Miles are like currency. You can spend them on flights and upgrades with us, or with our global partners. You can also redeem them for tickets to sports and cultural events, or spend them at The Emirates High Street online store. You can also pay for flights using a combination of Cash+Miles top up your Miles with cash, or use your Miles to pay the rest of your fare. Emirates Business Rewards If you re part of a company, club or charity, you can earn Business Rewards Points every time you, your employees or guest travellers fly with us. Spend your Points like cash on Dynamic Reward Flights and Upgrades, with no restriction on class or fare type. Emirates Skywards members can also earn Miles on the same flight. You can book, track and manage all your travel in one convenient place online and get reports on your business trips. Skywards Skysurfers Skywards Skysurfers is our loyalty programme for kids aged two to 16. They will earn Miles in the same way as Emirates Skywards members and as well as special treatment on board, they can spend their Skywards Miles on flights, day trips, toys and more.

6 Explore further with our partners Airline partners Enjoy easy connections to even more destinations outside of our network through our partnerships with over 20 airlines. You can book your whole journey with us and fly to where you want to be in the world. You can also earn and spend Skywards Miles with some of our partners. See the full list on emirates.com. Alaska Airlines Fly with us to and from Seattle and connect beyond the city to over 90 destinations with Alaska Airlines. You can earn Skywards Miles across the Alaska network and book reward flights to cities throughout the continental United States, Canada, Mexico and four Hawaiian Islands. Bangkok Airways Fly with us to and from Bangkok and Phuket, and connect to further destinations in the region with Bangkok Airways. Reach Koh Samui and Chiang Mai in Thailand, Siem Reap in Cambodia and many more must-see holiday destinations. flydubai Discover more destinations across Africa, Asia, Europe and the Middle East with our partner flydubai. You can reach over 80 codeshare destinations, with easy and convenient connections. Check in once, and your baggage will be checked through to the final destination. JetBlue Airways Travel beyond our 12 US destinations with JetBlue. Reach over 70 cities in the US, and 12 countries in the Caribbean and South America. Enjoy the convenience of one combined ticket that takes you right through to your final destination. You can earn and spend Skywards Miles on JetBlue flights. Jetstar Airways Connect to destinations beyond our network across Asia and the Pacific with Jetstar Airways and fly on one ticket. Fly with Jetstar Airways on 22 domestic Australian routes, nine domestic New Zealand routes, five Trans-Tasman routes, and between Singapore and Bali. Malaysia Airlines Explore more of South East Asia with Malaysia Airlines. Fly with us to Kuala Lumpur, then choose from more than 50 destinations across the region with Malaysia Airlines. You ll earn Skywards Miles on the way, and you can spend your Miles on one-way and return reward flights. Qantas Enjoy seamless connections internationally and across Australia, as well as shared frequent flyer benefits. Enjoy one-stop convenience in Dubai on your way to and from Australasia. And you can connect seamlessly to over 55 cities on the Qantas domestic network with some 5,000 flights per week.

7 Rail partners Deutsche Bahn Rail&Fly If your journey starts in Germany, you can enjoy complimentary rail travel on select fares to the airport using Deutsche Bahn. Simply add your Rail&Fly Deutsche Bahn tickets when you book your flights with us. If your journey starts outside Germany, you can still enjoy special rail fares to Munich, Düsseldorf, Hamburg and Frankfurt. SNCF Combine your flight and rail travel across France into one convenient ticket with our SNCF partnership. Add a train journey between the TGV station at Paris Charles de Gaulle Airport and 19 other train stations across France. Trenitalia Plan your travel across Italy with Trenitalia. Book rail connections to and from the airport in Milan, Rome, Venice and Bologna, and connect to over 700 further stations across Italy, including Florence and Naples. Add your rail fare when you book your flight. Enjoy straightforward global travel Americas Pass Explore more of the Americas on one ticket with our Americas Pass. Fly with us to 12 US destinations and connect to over 90 cities across the USA, Canada and South America through five partner airlines. As well as competitive fares, enjoy our generous baggage allowance across your entire journey. Arabian Pass Extend your travels in the Middle East with the Arabian Pass. With Dubai as your base, you can visit more than 10 cities across the region outside of our network, with special fares and convenient connections with our partner airlines. Australia Pass (Walkabout Pass) Discover more of Australasia with the Walkabout Pass. It s easy to plan your journey and connect seamlessly to destinations in our shared network with Qantas and JetStar Airways. You can fly with us from or through Dubai to five destinations in Australia and two in New Zealand, then connect further with our partners Qantas and JetStar. Book your whole journey with us including flights with our partners.

8 LET'S GET READY TO FLY Business travel Meetings, incentives, conferences and events We can be your travel partner when you re flying groups to meetings, incentives, conferences and events. Enjoy special group fares and personalised services. We can also work with you to attract attendees to your large-scale conference or exhibition by offering special fares to your event. Global Marine travel If you work in the marine, offshore and cargo industry, make the most of our Global Marine programme. You can enjoy special fares in Economy Class and Business Class that have flexible terms and conditions to suit the way you travel. You can make last minute changes without having to pay the fees. Fares are based on one-way flights to help you plan your journey to and from multiple destinations, and you can enjoy 40kg baggage allowance even in Economy Class. You can also connect to flights with our participating partner airlines and travel on one ticket all the way. Just for our agents Log in to emiratesagents.com, our exclusive website for trade partners. You can access everything you need to book trips for your clients, and you can stay up to date with the latest offers including travel agent fares. Let s get ready to fly Start planning your next trip. You can speak to your travel agent or call your local Emirates office (which you can find listed online). You can also book on emirates.com or through The Emirates App. We re looking forward to welcoming you on board. All the information in this brochure is correct at the time of going to print. Products and services may vary depending on the type of aircraft, the route, and as we develop new products and experiences. Group travel Whether it s your wedding party or you re organising a school trip, fly as a group of 10 or more people and take advantage of our special group fares. Make simple group bookings and manage your journey easily. If you re flying in a group of 40 or more you can personalise your trip, such as putting your initials or school logo on our headrest covers and booking celebratory cake and champagne packages. Follow us at: 2017 Emirates. Updated as on March 2018.