ACI-NA Marketing & Communications Cleveland Best Location in the Nation, OH June 21, 2011

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1 ACI-NA Marketing & Communications Cleveland Best Location in the Nation, OH June 21, 2011

2 Who are the regional airlines Safe. Professional. Reliable. Regional airlines are the major leagues. At any given moment, there are nearly 5,000 flights in the national airspace. NTSB Chair Deborah Hersman at the RAA Annual Convention in Milwaukee May 2010

3

4 Regional Airlines Then Safe. Professional. Reliable. 1980

5 RAA Member Airlines Safe. Professional. Reliable. 30 member airlines (2 international, 1 on-demand) Provide the only scheduled service to 498 of 673 airports with commercial service (74%) Fly more than half of the scheduled flights in the United States (52%) Serve nearly 164 million passengers Employ 52,000 airline professionals

6 US Airports Served Exclusively by Regional Airlines Safe. Professional. Reliable.

7 Regional Service at the 10 busiest US airports (as of April 2011) Atlanta 31% Chicago O Hare 61% Denver 45% Dallas/Ft. Worth 36% Los Angeles 28% Charlotte 59% Houston 55% Detroit 64% Minneapolis 54% New York-JFK 23% CLEVELAND 78%

8 Regional Airline Industry Stats Revenue Passenger Miles

9 Regional Airline Industry Stats Revenue Passenger Miles

10 Regional Airline Industry Stats Revenue Passenger Miles Passengers

11 Regional Airline Industry Stats Revenue Passenger Miles Passengers

12 Regional Airline Industry Stats Revenue Passenger Miles Passengers Average Seating Capacity

13 Regional Airline Industry Stats Revenue Passenger Miles Passengers Average Seating Capacity

14 Regional Airline Industry Stats Revenue Passenger Miles Passengers Average Seating Capacity Average Passenger Trip Length

15 Regional Airline Industry Stats Revenue Passenger Miles Passengers Average Seating Capacity Average Passenger Trip Length

16 Majors/Regionals Share of Airline Service Revenue Passenger Miles billions Available Seat Miles billions Majors Regionals Average Seating Capacity seats Average Passenger Length miles

17 Majors/Regionals Share of Airline Service Revenue Passenger Miles billions % change billions % change 4000% % 3500% 3000% 2500% 2000% 1500% 1000% 500% 0 Available Seat Miles % 1500% 1000% 500% 0 Average Seating Capacity seats 180 Majors Regionals % change Majors % change Regionals Average Passenger Length % change miles % change 250% % % 150% 100% 50% % 200% 150% 100% 50%

18 Regional Airline International Service (as of July 2010) North Transborder Routes South Transborder Routes

19 Regional Partnerships Now 2011 Safe. Professional. Reliable.

20 The System we have developed: one ticket to take passengers anywhere in the world

21 The System we have developed: one ticket to take passengers anywhere in the world Santa Fe Santa Fe Dallas American Eagle Flight 2850 ERJ140...connecting Dallas Buenos Aires American Airlines Flight 997 Boeing 777 Dallas Buenos Aires

22 The System we have developed: one ticket to take passengers anywhere in the world Appleton Chicago O Hare United Express ExpressJet Flight 5877 ERJ145...connecting Chicago O Hare Beijing American Airlines Flight 187 Boeing 777 Santa Fe Appleton Chicago Beijing Dallas Santa Fe Dallas American Eagle Flight 2850 ERJ140...connecting Dallas Buenos Aires American Airlines Flight 997 Boeing 777 Buenos Aires

23 The System we have developed: one ticket to take passengers anywhere in the world Appleton Chicago O Hare United Express ExpressJet Flight 5877 ERJ145...connecting Chicago O Hare Beijing American Airlines Flight 187 Boeing 777 Santa Fe Santa Fe Dallas American Eagle Flight 2850 ERJ140...connecting Dallas Buenos Aires American Airlines Flight 997 Boeing 777 Appleton Chicago Dallas Atlanta Montgomery Madrid Prague Montgomery Atlanta Delta Connection Atlantic Southeast Airlines Flight 5506 CRJ900...connecting Atlanta Madrid Delta Airlines Flight 108 Boeing connecting Madrid Prague Czech Airlines Flight 701 Airbus 319 Beijing Buenos Aires

24 The traveling experience for the passenger Modern aircraft Seamless service with majors Coordinated schedules Baggage check One level of Safety 1980 NO NO NO NO NO 2010 YES YES YES YES YES

25 Parting thoughts Changing regional business models Back to the future? More than just flying, i.e, ground handling Trans-border growth opportunities Listen to your customer the airline(s) Focus on real world, start small Build local partnerships Find high profile cheerleader Attitude is everything

26 Save the date! May 21-24, Minneapolis

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