Be fast with fares. Be first with customers

Transcription

1 Be fast with fares. Be first with customers

2 Agenda The challenges of fare management Get on the fast track The elements of success 2

3 Facing the challenges of fare management Keeping tariffs and rules up to date Don t know when new fares have been added or existing fares are amended by the carrier Managing, marking-up/down and distributing tariffs and rules Complex and time consuming Manual process Cat 25 and 35 fares Need the ability to mark-up/down all private fare types available in my country today 3

4 Get on the fast track Travelport Net Fare Manager What is it? - Web-based tool for smart, simple and fast fare changes Who s it for? - For agencies who have Net Fares filed by the airlines How can it help you? - Manage, mark-up/markdown and control the onward distribution of fare tariffs and rules 4

5 Do more and do it better Increase Efficiency Automated end-to-end process Latest airline fares and rules direct to the desktop Single screen to mark-up/down fares Distribute net fares faster and more efficiently than ever before Intuitive fare status codes to accelerate your workflow Integrated within Travelport Agency Private Fares or standalone Boost Profitability Profitable mark-ups with up-to-the minute intelligent fares Offer the best fares; increase customer satisfaction and profits More time to focus on new sales Through automation reduce your cost per booking Power Productivity Confidence that you access a complete range of available fares and rules in a single inbox Unrivalled flexibility gives you control through keyboard commands Use as few as 4 screens, 80% time saving 5

6 See it from every angle Access new, updated and discontinued tariffs and rules filed by the airlines with ATPCO and SITA to your pseudo city code / subscriber ID View carriers; minimum and maximum selling ranges; routing and booking classes, accounting and passenger type codes Identify fares not approved for mark up View applied fares set to expire within 30 days Perform end-to-end processing from a single screen Apply multiple mark-ups and discounts to a wide range of travel elements Distribute fares to your agents swiftly Make every step quicker and slicker 6 Travelport Net Fare Manager

7 Accelerate access to latest tariffs and rules Inbox Displays the number and details of new, updated and discontinued net tariffs and rules Tariff and rule types are easily identified by the status code Save Time - Highlights fares that you have permission to mark up/down and distribute Increase Efficiency - The latest airline fares and rules direct to your desktop 7

8 Increase agent productivity Global Selling Level Automated end-to-end process enables users to mark-up/mark-down Distribute multiple rules and tariffs from different carriers from a single screen Reduce Costs - Automated changes with no time wasted - up to 80% time saving 8

9 Mark ups made easy Detailed & General Selling Level Apply multiple mark-ups to a wide range of travel elements and speed up the data loading process Apply different mark-up values for each route, manage multiple tariff and rules via keyboard commands mouse-free! Increase Revenue - Unrivalled flexibility and control using only keyboard commands 9

10 React rapidly to market changes to retain competitive edge Cat 25 and 35 fares Ability to mark-up/down CAT25 fare by rule net fares Same process for CAT25 fares as that of CAT35 (Specified fares) Improve Profitability - Up to the minute Intelligent fares insight (new and amended fares) on one screen 10

11 Demonstration

12 Main Menu Located within the Travelport Agency Private Fares GUI. Choice of a standalone product or within Travelport Agency Private Fares. 12

13 Search Screen The search screen displays the screens within Travelport Net Fare Manager that you can access. Definition of the categories e.g. All, new, updated, existing selling levels, deferred, no update authority, expiring- either as a green bubble or as bullet points here. 13

14 Inbox The status code shows the life cycle of the C/T/R. NEW A new Category /Tariff /Rule loaded Minimum/Maximum that the customer has Selling Levels. The PTC (Primary passenger type code), not applied a selling level to. This will display to customers the minimum Account Code, Tour Box and Ticket Designator UPDATED Displays when an airline makes and maximum a specific mark change up to they can apply to the are displayed for customers to be aware of the Category /Tariff /Rule that the customer has tariff a selling & rule set level by the airline. what the airline loaded and used for already applied to it. This can be a new/change fare, change of account Customers code for have example. 2 methods to applying a informational purpose. Customers Customers can defer can any ignore C/T/R an to Customers can update a selling level DISC. markup Displays to the when net fare the and airline distributing discontinues to remove the UPDATED Tariff from & Rule. the Category/Tariff Inbox. They can /Rule to (markup) on a C/T/R that has a status other PCCs/SIDs. access delete these again if no work using is the required Deferred from code of UPDATED directly from the Inbox. Global Selling Level & Detailed Selling search on the airline search update. screen. Level The primary screen showing all the available Category /Tariffs /Rules. For a Category/Tariff/Rule to be returned it must be loaded as NET and given the PCC/SID with the authority to update and redistribute. 14

15 Global Selling Screen The C/T/R and MIN/MAX Selling level. Multiple is displayed as multiple C/T/R s were selected from the INBOX. Selling Fare Rules Allows customers to amend dates, and apply free format text that will display on the fares in the GDS. Selling Fare Account Code Customers can select if to use the airline account code, no account code or there own account code on the Net Fare Manager fare. Set Selling Level Distribution Groups Apply the markup to the net Customers fare. Customers create can distribution apply a groups that have within percentage, amount or both that all will the PCC/SIDs be applied to to send the the net new fare selling and if required loaded by the airline. Customers net can fare add to. the They mark will up select by cabin from the list a singular or Customers then select what fares to send to the and/or individual PTC. multiple distribution groups. distribution PCC/SIDs. They can send both the net and selling or just the selling fare. Apply a mark-up to a single or multiple Categories /Tariffs /Rules. On a single screen, create multiple scenarios of mark ups to distribution groups. Apply different mark-ups by cabin type, passenger type code and account code. 15

16 Global Selling Screen The summary box displays what you have built up on the global selling screen. You can edit or delete any option built. Once completed, just click the Commit button and the data is sent. 16

17 Detailed selling Screen Before the screen becomes activate customers must add the distribution group being used. The Carrier, Tariff and Rule being worked in. The number of rows Loc1, displayed. Dir, Loc2 We show 250 rows per This is the routing associated with screen. the fare Fare Basis Codes basis code. Cabin, OW/RT, MIN/MAX Selling and PTC displaying again what the airline have loaded. Opening the magnifying glass on a row will display the fare and any footnotes, routings codes, and account codes applicable to the row. Updates will display more detailed updates made by the carrier to the specific row. The Detailed Selling Screen gives you a different approach to applying selling levels. You will be shown from a singular Category /Tariff /Rule the data loaded, enabling you to apply separate markets to more specific data. For example LON NYC 5% / LON LAX 10%. Displaying this data, all you now have to do is add the mark-up value to the selling level box or General Selling Level area. 17

18 Detailed Selling Screen Distribute & Rules Apply dates that over write the airline filed dates, apply an account code, add free format text, apply the distribution group and whether both the selling and net fare are sent or just the sell fare. Add a default selling level to apply to any new fare added if no match can be found from the main screen. This means you have selling fares available at all times. 18

19 Detailed Selling Screen Split into 2 areas: the Detail Selling Level and General Selling Level. This mark up value has been taken from the first General Selling Level row below. Customers can create a General Selling Level by Fare Basis, Routing, Cabin, OW/RT and PTC. Once applied NFM will automatically assign the mark up value to the rows within the Detailed Selling Level. The General Selling Level allows you to build your requirements based off the data shown and pre-fill a number of lines (notified by the grey shadow box). You can also apply a different markup to each row displayed and add an amount, percentage or both to any row. 19

20 Detailed Selling Screen Unrivalled flexibility - included on top of NFM displaying key data the airline loaded and the ability to create your own requirements. Row 1 has been expanded by the PTC so the Adult and Child mark ups can differ. Row 4 has been expanded and LHR, LGW rows created off this so customers can apply separate markup levels. Ability to take a city code LON loaded by a carrier and turn this into two separate lines as airport codes (meaning, for example, LHR can have a different mark-up to LGW). PTCs can also be expanded so you can apply different mark-ups for adult, children, infant. 20

21 Detailed Selling Screen CAT25 Screen displays a CAT25 loaded private fare. Opening the magnifying glass on a row will display the formula used by the carrier to create the CAT25 fare. In this example they took 10% off the published fare. Zones Airlines can file zones that include a number of airport, city and country codes. Clicking the icon will display the zone data. There is less data displaying, due to how airlines file CAT25 over CAT35 fares. D* indicates any fare basis starting with D. 21

22 Other Screens A list of the other screens that are available in NFM are the Existing Selling Level results: No Update Authority screen shows customers any C/T/R s load as net to them but no with security to update The Deferred and/or screen redistribute. This shows screen all This displays C/T/R s a view the to customers customers only all have of there moved from The screen Expiry the Inbox. but Results C/T/R s the This information lists they like any have a C/T/R holding selling allows that area level are to applied keep to. the within Inbox customers clear 30 days of to They C/T/R s of contact the can expiry. that edit the are and airline This not delete expiry in planned case from is the to this be screen. customer selling of worked fare mis-filing. which on. they can load for up to 3 years. Deferred Results, No Update Authority, Expiry. 22

23 Detect and effect fare changes automatically To be first, you must be fast Increase Efficiency Boost Profitability Power Productivity The latest fares accessible from a single screen to mark-up and distribute Profitable mark-up with up-to-the-minute intelligent fares insight 80% time saving, apply mark-ups using only keyboard commands 23

24 Be fast with fares. Be first with customers. From a single screen to save time and money on every booking

25 Copyright 2013 Travelport. All rights reserved. All trademarks herein are the property of their respective owners. Travelport and the Travelport logo are trademarks of Travelport. Notes About Examples All screen examples and other inserts associated with system output are provided for illustration purposes only. They are provided as illustrative examples of system functionality and are not meant to represent actual screen responses, rates, etc.

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