CONTRACT AWARD NOTIFICATION. Address Inquiries To: Description

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1 State of New York Executive Department Office Of General Services Procurement Services Group Corning Tower Building - 38th Floor Empire State Plaza Albany, New York CONTRACT AWARD NOTIFICATION Title : Group AIR TRAVEL SERVICES 2001 Award Number : (Replaces Award 4157) Contract Period : December 1, 2000 to November 30, 2001 Bid Opening Date : August 16, 2000 Date of Issue : November 27, 2000 Specification Reference : As Incorporated Herein Name : Title : Phone : Fax : All State Agencies Hal Bartley Purchasing Officer Address Inquiries To: Non-State Agencies Name : Judy Gibbons Title : Purchase Coordinator Phone : Fax : Description Contracts with various airlines for Air Travel to and from various City-Pair locations throughout the United States and a few Foreign countries. This service will be for use by all New York State employees of The Executive, Legislative and Judicial Branches of government including *New York State Public Authorities and Boards. Political subdivisions are eligible to utilize contract service only as agreed by individual bidders (see Attachment 1, Entities Previously Approved For Use of New York State Air Travel Centralized Contract). Some replacement air travel contracts may include the use of contract services by "Previously Approved Entities" at either the same or increased contract costs. Travel tickets are 100% refundable with no minimum stay or other purchase requirements and contract airfares are not subject to charges for exchanging tickets. * All New York State Public Authorities, Boards and other entities not utilizing the New York State Office of the State Comptroller designated payment mechanism are required to utilize the New York State Contract Travel Agent (Group 79005), or authorized travel agent participating in the NYS travel program, to schedule all contract travel. PR # 00121

2 Group AIR TRAVEL SERVICES 2001 AWARD Page 2 Using entities are required to arrange all travel via New York State contract travel agents or authorized travel agents participating in the NYS travel program.. Any contact with contract airlines by using entities concerning contract issues should be by the designated Purchasing Officer listed on page 1 of this contract Award. CONTRACT # CONTRACTOR & ADDRESS FED ID # PS57170 Air Tran Airways 9955 Airtran Blvd. Orlando, FL PS57171 PS57172 PS57173 PS57174 PS57175 PS57176 Delta Air Lines 1030 Delta Blvd. Dept. 760 Atlanta, GA JetBlue Airways Corporation Kew Gardens Road Kew Gardens, NY Southwest Airlines Co Love Field Drive Dallas, TX Trans World Airlines One City Centre 515 North Sixth Street St. Louis, MO United Airlines World Headquarters 1200 E. Algonquin RD. Elk Grove Village, IL US Airways Crystal Park Four 2345 Crystal Dr. Arlington, VA * We require agencies to contact (usually by telephone) one of the New York State designated travel agent contractors, or an authorized travel agent participating in the NYS travel program, for reservations. Cash Discount, If Shown, Should be Given Special Attention. INVOICES MUST BE SENT DIRECTLY TO THE ORDERING AGENCY FOR PAYMENT. AGENCIES SHOULD NOTIFY THE PROCUREMENT SERVICES GROUP PROMPTLY IF THE CONTRACTOR FAILS TO MEET THE DELIVERY TERMS OF THIS CONTRACT. PRODUCT WHICH DOES NOT COMPLY WITH THE SPECIFICATIONS OR IS OTHERWISE UNSATISFACTORY TO THE AGENCY SHOULD ALSO BE REPORTED TO THE PROCUREMENT SERVICES GROUP. FOR TAX FREE TRANSACTIONS UNDER THE INTERNAL REVENUE CODE, THE NEW YORK STATE REGISTRATION NUMBER IS K. NOTE TO AGENCY:

3 Group AIR TRAVEL SERVICES 2001 AWARD Page 3 The letters SB listed under the Contract Number indicate the contractor is a small business. Additionally, the letters MBE and WBE indicate the contractor is a Minority-owned Business Enterprise and/or Woman-owned Business Enterprise, respectively. NOTE TO ALL CONTRACT USERS: The terms and conditions of the solicitation which apply to the award appear at the end of this document. We strongly advise all contract users to familiarize themselves with all terms and conditions before issuing a purchase order. TABLE OF CONTENTS Page No. Background/Use... 3 Procurement Instructions... 4 City Pair Use Instructions... 4 City Pair/Item Pricing... 5 Definitions...21 Statutory Requirements...22 Service Requirements...22 Daily Flight Frequency...22 Flight Connections/Stopovers...22 Reservations and Ticket Sales...22 Fare Basis Codes...23 Applicability of Fares...24 Dates of Travel..24 Travel Incentives...24 Traveler Identification...24 Electronic Ticketing...24 Prepaid Ticketing...25 Term of Contract...25 Cancellation For Convenience...25 Suspension of Contract Services...25 Administrative and Reporting Requirements...25 Contract Migration...25 Use of Contracts by Others...26 Procurement Instructions...26 Method of Payment...26 Attachment 1 Previously Approved Entities..27 Attachment 2 Contract Performance Report..29 BACKGROUND/USE: This group of contracts replaces the contracts under Award 4157 that expires November 30, 2000, and provides discounted airfares directly with airlines to a total approximately 350 city pairs across the United States and certain international flights. Unrestricted Fare Unrestricted fares (e.g., no Saturday night stay, etc.) are listed for all city pairs. These fares are available on a last seat availability basis with no advance purchase requirement or other restrictions (e.g. no Saturday night stay, etc.). These fares may be used for last minute travel or instances when other restrictions (e.g. advance purchase, minimum stay or Saturday night stay) are not conducive to business plans. Capacity Controlled Fare Capacity Controlled Fare shall mean fares with no advance purchase requirements, or penalties for changes and /or nonrefundable restrictions. Unrestricted guaranteed capacity shall be forty (40) percent per flight of available aircraft seats applicable to total aircraft capacity.

4 Group AIR TRAVEL SERVICES 2001 AWARD Page 4 The Air Travel contracts are intended to be utilized in conjunction with New York State contract Travel Agents available under Group or authorized travel agents participating in the NYS travel program. This service will be for use by all New York State employees of The Executive, Legislative and Judicial Branches of government including *New York State Public Authorities and Boards. Some contract airline fares are extended to "Previously Approved entities" (see attachment 1) at either the same or increased costs. * All New York State Public Authorities Boards and other entities not utilizing the New York State Office of The State Comptroller designated payment mechanism are required to utilize the New York State American Express Corporate Procurement Card (Group 79008) for payment and a New York State contract Travel Agent (Group 79005), or authorized travel agent participating in the NYS travel program, to schedule all contract travel. All rates are available for business use only. PROCUREMENT INSTRUCTIONS: A. Authorized entities will review the list of rates and services (city pair rates) that best fit their needs. B. We require agencies to contact (usually by telephone) one of the New York State designated travel agent contractors, or an authorized travel agent participating in the NYS travel program, for reservations. C. Agency shall provide the travel agent or airline with the necessary traveler and designated contract payment information. These orders are effective and binding on the contractor when presented. City Pair Use Instructions To determine contract information for air travel, lookup travel segment by Departure City (any city or airport noted in city pair may be utilized as a departure city). City pairs are arranged on the following pages alphabetically as indicated below: Primary alphabetization is by the New York State Departure City. Secondary alphabetization is by the Destination City. All fares are for one way travel.

5 Group AIR TRAVEL SERVICES 2001 AWARD Page 5 Office of General Services - Procurement Services Group Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines Albany, NY - Albuquerque, NM ALB - ABQ Delta Air Lines Albany, NY - Atlanta, GA ALB - ATL Delta Air Lines Albany, NY - Austin, TX ALB - AUS Southwest Airlines Albany, NY - Baltimore, MD / Washington, DC ALB - BWI Delta Air Lines Albany, NY - Birmingham, AL ALB - BHM United Airlines Albany, NY - Boise, ID ALB - BOI US Airways Albany, NY - Boston, MA ALB - BOS US Airways Albany, NY - Buffalo, NY ALB - BUF Delta Air Lines Albany, NY - Charleston, SC ALB - CHS Delta Air Lines Albany, NY - Charleston, WV ALB - CRW Delta Air Lines Albany, NY - Charlotte, NC ALB - CLT Delta Air Lines Albany, NY - Chicago (O'Hare), IL ALB - ORD Delta Air Lines Albany, NY - Cincinnati, OH ALB - CVG Southwest Airlines Albany, NY - Cleveland, OH ALB - CLE Delta Air Lines Albany, NY - Columbia, SC ALB - CAE Delta Air Lines Albany, NY - Columbus, OH ALB - CMH US Airways Albany, NY - Dallas/Ft Worth, TX ALB - DFW Delta Air Lines Albany, NY - Denver, CO ALB - DEN Delta Air Lines Albany, NY - Des Moines, IA ALB - DSM * Only one flight per day ** Cumulative stopover longer than 2 hours

6 Group AIR TRAVEL SERVICES 2001 AWARD Page 6 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) United Airlines Albany, NY - Detroit, MI ALB - DTW Delta Air Lines Albany, NY - Fort Myers, FL ALB - RSW Southwest Airlines Albany, NY - Ft Lauderdale, FL ALB - FLL * United Airlines Albany, NY - Green Bay, WI ALB - GRB Delta Air Lines Albany, NY - Greensboro / High Point, NC ALB - GSO United Airlines Albany, NY - Houston (Int'l), TX ALB - IAH Delta Air Lines Albany, NY - Huntsville, AL ALB - HSV Delta Air Lines Albany, NY - Indianapolis, IN ALB - IND US Airways Albany, NY - Islip, NY ALB - ISP *, ** United Airlines Albany, NY - Jackson Hole, WY ALB - JAC Southwest Airlines Albany, NY - Jacksonville, FL ALB - JAX Delta Air Lines Albany, NY - Kansas City, MO ALB - MCI United Airlines Albany, NY - Lansing, MI ALB - LAN Southwest Airlines Albany, NY - Las Vegas, NV ALB - LAS Delta Air Lines Albany, NY - Lexington, KY ALB - LEX Delta Air Lines Albany, NY - Little Rock, AR ALB - LIT Southwest Airlines Albany, NY - Los Angeles, CA ALB - LAX Delta Air Lines Albany, NY - Madison, WI ALB - MSN Delta Air Lines Albany, NY - Memphis, TN ALB - MEM US Airways Albany, NY - Miami, FL ALB - MIA Delta Air Lines Albany, NY - Milwaukee, WI ALB - MKE * Only one flight per day ** Cumulative stopover longer than 2 hours

7 Group AIR TRAVEL SERVICES 2001 AWARD Page 7 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines Albany, NY - Minneapolis, MN ALB - MSP *, ** United Airlines Albany, NY - Monterey, CA ALB - MRY Southwest Airlines Albany, NY - Nashville, TN ALB - BNA US Airways Albany, NY - New Orleans, LA ALB - MSY US Airways Albany, NY - Newark, NJ ALB - EWR Delta Air Lines Albany, NY - Norfolk, VA ALB - ORF Delta Air Lines Albany, NY - Oklahoma City, OK ALB - OKC Southwest Airlines Albany, NY - Orlando, FL ALB - MCO US Airways Albany, NY - Philadelphia, PA ALB - PHL Southwest Airlines Albany, NY - Phoenix, AZ ALB - PHX US Airways Albany, NY - Pittsburgh, PA ALB - PIT US Airways Albany, NY - Portland, ME ALB - PWM Delta Air Lines Albany, NY - Portland, OR ALB - PDX US Airways Albany, NY - Raleigh/Durham, NC ALB - RDU Delta Air Lines Albany, NY - Reno, NV ALB - RNO Delta Air Lines Albany, NY - Richmond, VA ALB - RIC US Airways Albany, NY - Rochester, NY ALB - ROC Delta Air Lines Albany, NY - Sacramento, CA ALB - SMF Delta Air Lines Albany, NY - Salt Lake City, UT ALB - SLC Delta Air Lines Albany, NY - San Antonio, TX ALB - SAT Delta Air Lines Albany, NY - San Diego, CA ALB - SAN * Only one flight per day ** Cumulative stopover longer than 2 hours

8 Group AIR TRAVEL SERVICES 2001 AWARD Page 8 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines Albany, NY - San Francisco, CA ALB - SFO Delta Air Lines Albany, NY - San Juan, PR ALB - SJU Delta Air Lines Albany, NY - Santa Ana, CA ALB - SNA Delta Air Lines Albany, NY - Savannah, GA ALB - SAV Delta Air Lines Albany, NY - Seattle, WA (Tacoma Int'l) ALB - SEA Delta Air Lines Albany, NY - St Louis, MO ALB - STL US Airways Albany, NY - Tampa, FL ALB - TPA US Airways Albany, NY - Washington (Dulles), DC ALB - IAD US Airways Albany, NY - Washington (Nat'l), DC ALB - DCA * United Airlines Binghamton, NY - Dallas/Ft. Worth, TX BGM - DFW Delta Air Lines Buffalo, NY - Albuquerque, NM BUF - ABQ Delta Air Lines Buffalo, NY - Atlanta, GA BUF - ATL Delta Air Lines Buffalo, NY - Austin, TX BUF - AUS Southwest Airlines Buffalo, NY - Baltimore, MD / Washington, DC BUF - BWI Delta Air Lines Buffalo, NY - Charleston, SC BUF - CHS Delta Air Lines Buffalo, NY - Charlotte, NC BUF - CLT Delta Air Lines Buffalo, NY - Chicago (O'Hare), IL BUF - ORD Delta Air Lines Buffalo, NY - Cincinnati, OH BUF - CVG Delta Air Lines Buffalo, NY - Cleveland, OH BUF - CLE Delta Air Lines Buffalo, NY - Columbus, OH BUF - CMH Air Tran Airways Buffalo, NY - Dallas/Ft Worth, TX BUF - DFW * Only one flight per day ** Cumulative stopover longer than 2 hours

9 Group AIR TRAVEL SERVICES 2001 AWARD Page 9 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines Buffalo, NY - Dayton, OH BUF - DAY Delta Air Lines Buffalo, NY - Denver, CO BUF - DEN Delta Air Lines Buffalo, NY - Detroit, MI BUF - DTW Delta Air Lines Buffalo, NY - Fort Myers, FL BUF - RSW Southwest Airlines Buffalo, NY - Ft Lauderdale, FL BUF - FLL Air Tran Airways Buffalo, NY - Greensboro / High Point, NC BUF - GSO Delta Air Lines Buffalo, NY - Honolulu, HI BUF - HNL Delta Air Lines Buffalo, NY - Houston (Int'l), TX BUF - IAH Delta Air Lines Buffalo, NY - Indianapolis, IN BUF - IND Southwest Airlines Buffalo, NY - Jacksonville, FL BUF - JAX United Airlines Buffalo, NY - Kansas City, MO BUF - MCI Southwest Airlines Buffalo, NY - Las Vegas, NV BUF - LAS US Airways Buffalo, NY - Los Angeles, CA BUF - LAX Air Tran Airways Buffalo, NY - Memphis, TN BUF - MEM Delta Air Lines Buffalo, NY - Miami, FL BUF - MIA United Airlines Buffalo, NY - Milwaukee, WI BUF - MKE United Airlines Buffalo, NY - Minneapolis, MN BUF - MSP Southwest Airlines Buffalo, NY - Nashville, TN BUF - BNA Air Tran Airways Buffalo, NY - New Orleans, LA BUF - MSY * JetBlue Airways Buffalo, NY - Oakland, CA BUF - OAK * JetBlue Airways Buffalo, NY - Ontario, CA BUF - ONT * Only one flight per day ** Cumulative stopover longer than 2 hours

10 Group AIR TRAVEL SERVICES 2001 AWARD Page 10 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Southwest Airlines Buffalo, NY - Orlando, FL BUF - MCO Southwest Airlines Buffalo, NY - Phoenix, AZ BUF - PHX Southwest Airlines Buffalo, NY - Raleigh/Durham, NC BUF - RDU Delta Air Lines Buffalo, NY - San Antonio, TX BUF - SAT Delta Air Lines Buffalo, NY - San Diego, CA BUF - SAN Delta Air Lines Buffalo, NY - San Francisco, CA BUF - SFO Delta Air Lines Buffalo, NY - San Juan, PR BUF - SJU United Airlines Buffalo, NY - Santa Ana, CA BUF - SNA United Airlines Buffalo, NY - Seattle, WA (Tacoma Int'l) BUF - SEA Delta Air Lines Buffalo, NY - St Louis, MO BUF - STL Southwest Airlines Buffalo, NY - Tampa, FL BUF - TPA Delta Air Lines Buffalo, NY - Washington (Dulles), DC BUF - IAD US Airways Buffalo, NY - Washington (Nat'l), DC BUF - DCA JetBlue Airways Buffalo, NY - West Palm Beach, FL BUF - PBI JetBlue Airways Burlington, VT - Fort Lauderdale, FL BTV - FLL * JetBlue Airways Burlington, VT - Orlando, FL BTV - MCO * JetBlue Airways Burlington, VT - Tampa, FL BTV - TPA United Airlines Chicago (O'Hare), IL - Detroit, MI ORD - DTW Trans World Airlines Chicago (O'Hare), IL - Los Angeles, CA ORD - LAX United Airlines Chicago (O'Hare), IL - Minneapolis, MN ORD - MSP United Airlines Chicago (O'Hare), IL - Washington (Nat'l), DC ORD - DCA * Only one flight per day ** Cumulative stopover longer than 2 hours

11 Group AIR TRAVEL SERVICES 2001 AWARD Page 11 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines Islip, NY - Atlanta, GA ISP - ATL Southwest Airlines Islip, NY - Baltimore, MD / Washington, DC ISP - BWI Southwest Airlines Islip, NY - Chicago (Midway), IL ISP - MDW Delta Air Lines Islip, NY - Chicago (O'Hare), IL ISP - ORD Delta Air Lines Islip, NY - Cincinnati, OH ISP - CVG Southwest Airlines Islip, NY - Ft Lauderdale, FL ISP - FLL Southwest Airlines Islip, NY - Orlando, FL ISP - MCO Southwest Airlines Islip, NY - Tampa, FL ISP - TPA Trans World Airlines New York (Kennedy), NY - Albuquerque, NM JFK - ABQ Delta Air Lines New York (Kennedy), NY - Amsterdam, Netherlands JFK - AMS Delta Air Lines New York (Kennedy), NY - Atlanta, GA JFK - ATL Trans World Airlines New York (Kennedy), NY - Austin, TX JFK - AUS Delta Air Lines New York (Kennedy), NY - Boston, MA JFK - BOS Delta Air Lines New York (Kennedy), NY - Brussels, Belgium JFK - BRU JetBlue Airways New York (Kennedy), NY - Buffalo, NY JFK - BUF JetBlue Airways New York (Kennedy), NY - Burlington, VT JFK - BTV Trans World Airlines New York (Kennedy), NY - Chicago (O'Hare), IL JFK - ORD Delta Air Lines New York (Kennedy), NY - Dublin, Ireland JFK - DUB JetBlue Airways New York (Kennedy), NY - Fort Lauderdale, FL JFK - FLL * JetBlue Airways New York (Kennedy), NY - Fort Myers, FL JFK - RSW Delta Air Lines New York (Kennedy), NY - Frankfurt, Germany JFK - FRA * Only one flight per day ** Cumulative stopover longer than 2 hours

12 Group AIR TRAVEL SERVICES 2001 AWARD Page 12 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines New York (Kennedy), NY - Geneva, Switzerland JFK - GVA Delta Air Lines New York (Kennedy), NY - Hartford, CT JFK - BDL United Airlines New York (Kennedy), NY - Hong Kong, Hong Kong JFK - HKG Trans World Airlines New York (Kennedy), NY - Indianapolis, IN JFK - IND Trans World Airlines New York (Kennedy), NY - Jackson, MS JFK - JAN Delta Air Lines New York (Kennedy), NY - Las Vegas, NV JFK - LAS Trans World Airlines New York (Kennedy), NY - Little Rock, AR JFK - LIT United Airlines New York (Kennedy), NY - London, England JFK - LHR Trans World Airlines New York (Kennedy), NY - Los Angeles, CA JFK - LAX Trans World Airlines New York (Kennedy), NY - Madison, WI JFK - MSN Trans World Airlines New York (Kennedy), NY - Memphis, TN JFK - MEM Trans World Airlines New York (Kennedy), NY - Miami, FL JFK - MIA Delta Air Lines New York (Kennedy), NY - Milan, Italy JFK - MXP Trans World Airlines New York (Kennedy), NY - Milwaukee, WI JFK - MKE Trans World Airlines New York (Kennedy), NY - Nasville, TN JFK - BNA Trans World Airlines New York (Kennedy), NY - New Orleans, LA JFK - MSY Delta Air Lines New York (Kennedy), NY - Norfolk, VA JFK - ORF * JetBlue Airways New York (Kennedy), NY - Oakland, CA JFK - OAK Trans World Airlines New York (Kennedy), NY - Oklahoma City, OK JFK - OKC Trans World Airlines New York (Kennedy), NY - Ontario, CA JFK - ONT Trans World Airlines New York (Kennedy), NY - Orlando, FL JFK - MCO * Only one flight per day ** Cumulative stopover longer than 2 hours

13 Group AIR TRAVEL SERVICES 2001 AWARD Page 13 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines New York (Kennedy), NY - Paris, France JFK - CDG Delta Air Lines New York (Kennedy), NY - Phoenix, AZ JFK - PHX Delta Air Lines New York (Kennedy), NY - Pittsburgh, PA JFK - PIT Delta Air Lines New York (Kennedy), NY - Richmond, VA JFK - RIC JetBlue Airways New York (Kennedy), NY - Rochester, NY JFK - ROC Delta Air Lines New York (Kennedy), NY - Rome, Italy JFK - FCO Delta Air Lines New York (Kennedy), NY - Salt Lake City, UT JFK - SLC Delta Air Lines New York (Kennedy), NY - San Diego, CA JFK - SAN Trans World Airlines New York (Kennedy), NY - San Francisco, CA JFK - SFO Trans World Airlines New York (Kennedy), NY - San Juan, PR JFK - SJU Delta Air Lines New York (Kennedy), NY - Seattle, WA (Tacoma JFK - SEA United Airlines New York (Kennedy), NY - Seoul, S. Korea JFK - SEL * Trans World Airlines New York (Kennedy), NY - Shreveport, LA JFK - SHV United Airlines New York (Kennedy), NY - Singapore JFK - SIN Trans World Airlines New York (Kennedy), NY - St Louis, MO JFK - STL JetBlue Airways New York (Kennedy), NY - Tampa, FL JFK - TPA United Airlines New York (Kennedy), NY - Tokyo, Japan JFK - NRT Trans World Airlines New York (Kennedy), NY - Tulsa, OK JFK - TUL Delta Air Lines New York (Kennedy), NY - Washington (Nat'l), DC JFK - DCA JetBlue Airways New York (Kennedy), West Palm Beach, FL JFK - PBI Delta Air Lines New York (Kennedy). NY - Philadelphia, PA JFK - PHL * Only one flight per day ** Cumulative stopover longer than 2 hours

14 Group AIR TRAVEL SERVICES 2001 AWARD Page 14 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines New York (LaGuardia), NY - Albuquerque, NM LGA - ABQ Air Tran Airways New York (LaGuardia), NY - Atlanta, GA LGA - ATL Trans World Airlines New York (LaGuardia), NY - Austin, TX LGA - AUS Delta Air Lines New York (LaGuardia), NY - Birmingham, AL LGA - BHM US Airways New York (LaGuardia), NY - Boston, MA LGA - BOS Delta Air Lines New York (LaGuardia), NY - Buffalo, NY LGA - BUF Delta Air Lines New York (LaGuardia), NY - Charleston, SC LGA - CHS Delta Air Lines New York (LaGuardia), NY - Charlotte, NC LGA - CLT Delta Air Lines New York (LaGuardia), NY - Chicago (Midway), IL LGA - MDW Delta Air Lines New York (LaGuardia), NY - Chicago (O'Hare), IL LGA - ORD Delta Air Lines New York (LaGuardia), NY - Cincinnati, OH LGA - CVG United Airlines New York (LaGuardia), NY - Cleveland, OH LGA - CLE Delta Air Lines New York (LaGuardia), NY - Columbia, SC LGA - CAE Delta Air Lines New York (LaGuardia), NY - Columbus, OH LGA - CMH Delta Air Lines New York (LaGuardia), NY - Dallas/Ft Worth, TX LGA - DFW United Airlines New York (LaGuardia), NY - Denver, CO LGA - DEN Delta Air Lines New York (LaGuardia), NY - Detroit, MI LGA - DTW Delta Air Lines New York (LaGuardia), NY - Dothan, AL LGA - DHN Delta Air Lines New York (LaGuardia), NY - Fayetteville, NC LGA - FAY Delta Air Lines New York (LaGuardia), NY - Ft Lauderdale, FL LGA - FLL * Only one flight per day ** Cumulative stopover longer than 2 hours

15 Group AIR TRAVEL SERVICES 2001 AWARD Page 15 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines New York (LaGuardia), NY - Greensboro / High LGA - GSO Point, NC Delta Air Lines New York (LaGuardia), NY - Greenville, SC LGA - GSP Air Tran Airways New York (LaGuardia), NY - Houston (Hobby), TX LGA - HOU Delta Air Lines New York (LaGuardia), NY - Houston (Int'l), TX LGA - IAH United Airlines New York (LaGuardia), NY - Indianapolis, IN LGA - IND Trans World Airlines New York (LaGuardia), NY - Jackson, MS LGA - JAN Delta Air Lines New York (LaGuardia), NY - Jacksonville, FL LGA - JAX Trans World Airlines New York (LaGuardia), NY - Kansas City, MO LGA - MCI Trans World Airlines New York (LaGuardia), NY - Las Vegas, NV LGA - LAS Trans World Airlines New York (LaGuardia), NY - Los Angeles, CA LGA - LAX Delta Air Lines New York (LaGuardia), NY - Memphis, TN LGA - MEM Air Tran Airways New York (LaGuardia), NY - Miami, FL LGA - MIA United Airlines New York (LaGuardia), NY - Milwaukee, WI LGA - MKE Trans World Airlines New York (LaGuardia), NY - Minneapolis, MN LGA - MSP Delta Air Lines New York (LaGuardia), NY - Montgomery, AL LGA - MGM Delta Air Lines New York (LaGuardia), NY - Montreal, Quebec, LGA - YUL Canada Delta Air Lines New York (LaGuardia), NY - Nashville, TN LGA - BNA Air Tran Airways New York (LaGuardia), NY - New Orleans, LA LGA - MSY United Airlines New York (LaGuardia), NY - Norfolk, VA LGA - ORF Delta Air Lines New York (LaGuardia), NY - Orlando, FL LGA - MCO * Only one flight per day ** Cumulative stopover longer than 2 hours

16 Group AIR TRAVEL SERVICES 2001 AWARD Page 16 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Trans World Airlines New York (LaGuardia), NY - Phoenix, AZ LGA - PHX Delta Air Lines New York (LaGuardia), NY - Raleigh/Durham, NC LGA - RDU Delta Air Lines New York (LaGuardia), NY - Richmond, VA LGA - RIC US Airways New York (LaGuardia), NY - Rochester, NY LGA - ROC Trans World Airlines New York (LaGuardia), NY - Salt Lake City, UT LGA - SLC Trans World Airlines New York (LaGuardia), NY - San Diego, CA LGA - SAN Trans World Airlines New York (LaGuardia), NY - San Francisco, CA LGA - SFO Trans World Airlines New York (LaGuardia), NY - San Jose, CA LGA - SJC Trans World Airlines New York (LaGuardia), NY - Seattle, WA (Tacoma LGA - SEA Trans World Airlines New York (LaGuardia), NY - St Louis, MO LGA - STL US Airways New York (LaGuardia), NY - Tampa, FL LGA - TPA United Airlines New York (LaGuardia), NY - Toronto, Ontario, LGA - YYZ Canada (Pearson int'l) United Airlines New York (LaGuardia), NY - Washington (Dulles), LGA - IAD US Airways New York (LaGuardia), NY - Washington (Nat'l), LGA - DCA Trans World Airlines New York (LaGuardia), NY - West Palm Beach, FL LGA - PBI Trans World Airlines Newark, NJ - Acquadilla, PR EWR - BQN Air Tran Airways Newark, NJ - Atlanta, GA EWR - ATL Delta Air Lines Newark, NJ - Charleston, SC EWR - CHS Delta Air Lines Newark, NJ - Charlotte, NC EWR - CLT United Airlines Newark, NJ - Chicago (O'Hare), IL EWR * Only one flight per day ** Cumulative stopover longer than 2 hours

17 Group AIR TRAVEL SERVICES 2001 AWARD Page 17 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) Delta Air Lines Newark, NJ - Cincinnati, OH EWR - CVG Delta Air Lines Newark, NJ - Cleveland, OH EWR - CLE Delta Air Lines Newark, NJ - Columbia, SC EWR - CAE Delta Air Lines Newark, NJ - Dallas/Ft Worth, TX EWR Trans World Airlines Newark, NJ - Denver, CO EWR - DEN Delta Air Lines Newark, NJ - Detroit, MI EWR United Airlines Newark, NJ - Green Bay, WI EWR - GRB Delta Air Lines Newark, NJ - Houston (Int'l), TX EWR - IAH Air Tran Airways Newark, NJ - Jacksonville, FL EWR - JAX Trans World Airlines Newark, NJ - Kansas City, MO EWR - MCI Delta Air Lines Newark, NJ - Las Vegas, NV EWR - LAS Delta Air Lines Newark, NJ - Miami, FL EWR - MIA Delta Air Lines Newark, NJ - Nashville, TN EWR - BNA Air Tran Airways Newark, NJ - New Orleans, LA EWR - MSY Delta Air Lines Newark, NJ - Orlando, FL EWR Delta Air Lines Newark, NJ - San Diego, CA EWR - SAN Trans World Airlines Newark, NJ - San Francisco, CA EWR - SFO Delta Air Lines Newark, NJ - San Juan, PR EWR - SJU Trans World Airlines Newark, NJ - Seattle, WA (Tacoma Int'l) EWR - SEA Trans World Airlines Newark, NJ - St. Louis, MO EWR - STL * Only one flight per day ** Cumulative stopover longer than 2 hours

18 Group AIR TRAVEL SERVICES 2001 AWARD Page 18 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) United Airlines Newark, NJ - Tokyo, Japan EWR - NRT United Airlines Newark, NJ - Vancouver, BC, Canada EWR - YVR Delta Air Lines Newburg (Stewart Int'l), NY - Atlanta, GA SWF - ATL Delta Air Lines Newburg (Stewart Int'l), NY - Cincinnati, OH SWF - CVG Delta Air Lines Newburg (Stewart Int'l), NY - Raleigh/Durham, NC SWF - RDU Delta Air Lines Pittsburgh, PA - Houston (Int'l), TX PIT - IAH JetBlue Airways Rochester, NY - Fort Lauderdale, FL ROC - FLL Delta Air Lines Rochester, NY - Houston (Int'l), TX ROC - IAH * JetBlue Airways Rochester, NY - Oakland, CA ROC - OAK *, ** JetBlue Airways Rochester, NY - Ontario, CA ROC - ONT JetBlue Airways Rochester, NY - Orlando, FL ROC - MCO JetBlue Airways Rochester, NY - Tampa, FL ROC - TPA Delta Air Lines Syracuse, NY - Atlanta, GA SYR - ATL Delta Air Lines Syracuse, NY - Charlotte, NC SYR - CLT Delta Air Lines Syracuse, NY - Dallas/Ft Worth, TX SYR - DFW Delta Air Lines Syracuse, NY - Denver, CO SYR - DEN Delta Air Lines Syracuse, NY - Detroit, MI SYR - DTW Delta Air Lines Syracuse, NY - New Orleans, LA SYR - MSY Delta Air Lines Syracuse, NY - Orlando, FL SYR - MCO Delta Air Lines Syracuse, NY - Washington (Dulles), DC SYR - IAD Delta Air Lines Syracuse, NY - Washington (Nat'l), DC SYR - DCA * Only one flight per day ** Cumulative stopover longer than 2 hours

19 Group AIR TRAVEL SERVICES 2001 AWARD Page 19 Air Travel Services Contract Award Notification Capacity List Price Unrestricted Controlled Elapsed Selected One Way Fare Fare Time (In Airline City Pair City Code Fare (One Way) (One Way) Minutes) United Airlines Westchester Cnty, NY - Chicago (O'Hare), IL HPN - ORD United Airlines Westchester Cnty, NY - Detroit, MI HPN - DTW * Only one flight per day ** Cumulative stopover longer than 2 hours

20 Group AIR TRAVEL SERVICES 2001 AWARD Page 20 Airline Contractors Extending Contract Pricing to Previously Approved Entities: Airline Contractor Pricing Extended to Surcharge Applicable to Designated Entities Pricing Extended to Government or Pricing Extended to Persons Designated Unrestricted Capacity Private Sector Traveling for NYS Entities Fare Controlled Fare Contractors Employment Interviews Air Tran Airways YES 0 0 YES YES Delta Airlines YES 0 0 NO YES JetBlue Airways YES 0 0 YES YES Southwest Airlines YES 0 0 NO YES Trans World Airlines YES 0 0 NO YES United Airlines NO N/A N/A NO NO US Airways NO N/A N/A NO NO Additional Cost for Prepaid Ticketing (if Applicable): Airline Air Tran Airways Delta Air Lines JetBlue Airways Southwest Airlines Trans World Airlines United Airlines US Airways Cost Per Ticket Issued N/A $75.00 N/A N/A $75.00 $75.00 N/A Contractors Designated Code for Capacity Controlled Fares: Airline Air Tran Airways Delta Air Lines JetBlue Airways Southwest Airlines Trans World Airlines United Airlines US Airways Capacity Controlled Fare Code N/A Varies G N/A N/A Domestic: SCANY, International: BCANY HYCANY Please note that large metropolitan areas may have service from more than one airport. Some of the alternative airports may offer better pricing. Therefore, it is in the user agency's best interest to require the traveler to arrange for the best value departure or destination location, that is the airport that provides flights that will meet the traveler's schedule at the least possible cost, taking into consideration ground transportation, time, and cost. Examples of cities with more than one airport: Chicago served by Midway & O'Hare New York City served by Kennedy, LaGuardia & Newark Washington DC served by Dulles, National & Baltimore DEFINITIONS:

21 Group AIR TRAVEL SERVICES 2001 AWARD Page 21 A. "Agency Representative" shall mean the authorized representative of a contract using entity. B. "Aircraft" shall mean aircraft having nineteen (19) or more passenger seats with restroom facilities. C. "Airport Code" shall mean the three-letter code that identifies the specific points of origin and destination for each item. D. "Average Elapsed Flight Time" shall mean the average of the shortest flights for that city pair/item meeting the minimum number of flights per day. E. "Capacity Controlled Fare" shall mean fares with no advance purchase requirements, no penalties for changes and completely refundable under the computer reservation system code designated by the contractor. Unrestricted guaranteed capacity shall be forty (40) percent per flight of available aircraft seats applicable to total aircraft capacity. F. "Centrally Billed Account" shall mean the designated New York state centrally billed travel account(s), currently under New York State contract. The current designated Centrally Billed Account provider is American Express Corporate Travel. G. "Certificated Air Carrier" shall mean an air carrier holding a Certificate of Public Convenience and Necessity granted under Section 401 of the Federal Aviation Act. H. "Commuter Air Carrier" shall mean an air carrier under Section 204 or 298 of the Economic Regulations of the United States Department of Transportation carrying passengers on at least five round trips per week between two points according to its published schedules, but which does not hold a Certificate of Public Convenience and Necessity granted under Section 401 of the Federal Aviation Act. I. "Daily Flights" shall mean everyday from Monday through Friday. J. "Domestic" when applied to city pairs in this solicitation shall mean all city pairs within the fifty states, the District of Columbia, the United States Virgin Islands and the Commonwealth of Puerto Rico. K. "Eligible Travelers" shall mean employees of The New York State Executive, Judicial and Legislative Branches of government, The State University of New York, New York State Public Authorities and Boards, who are traveling on official State business, and whose travel expenses are paid by the official payment instrument. Specifically included are New York State Department of Health Board members when travelling on board business when travel is paid with the contract method of payment. Specifically excluded unless indicated by individual contractors (see previous page of this Contract Award Notification) are all contractors from government or private sector employed by New York State under cost reimbursable contracts; and persons travelling for New York State employment interview purposes at any eligible entity. L. "Excursion" shall mean round trip stay over Saturday night, ticket with at least 7 day advance purchase. In some instances advance purchases are made 14 or 21 days in advance in order to obtain better fare prices. M. "FAA" shall mean the Federal Aviation Agency. N. "Federal Aviation Act" shall mean the Federal Aviation Act of 1958 and any applicable statutory changes incorporated. O. "Invitation For Bid (IFB)" shall refer to this proposal and the resultant submission of a Contractor s bid for performance and later, the awarded contracts. P. "International" when applied to city pair routes in this solicitation shall mean a domestic city point and a foreign city point of destination. Q. "Kennedy, LaGuardia and Newark airports" shall mean New York City airport location for the City Pairs designated in the bid proposal form of this solicitation R. "Passenger Facility Charges" shall mean mandatory fees assessed by airports / or cities which airlines are mandated to collect for these entities. S. "Pre-Paid Ticket Charges" shall mean air travel contract service charges paid by a using entity at a site remote from the ticket pickup location.

22 Group AIR TRAVEL SERVICES 2001 AWARD Page 22 T. "Y Class" shall mean unrestricted fare with last seat availability or other booking codes used by contractors to designate normal unrestricted coach class seats with no minimum stay or other purchase requirements and no additional cost for change or refund. U. "YCANY" Shall mean the New York State designation for Y Class fares under this contract. STATUTORY REQUIREMENTS: All contractors shall be a Certified Air carrier or Commuter Air Carrier recognized by the United States Department of Transportation and other applicable regulatory agencies. Any contractor offering a city pair shall have received United States Department of Transportation certification to provide scheduled service between the cities designated and shall have tickets for sale to the general public by the date and time of bid opening. SERVICE REQUIREMENTS: Travelers of eligible purchasing entities shall not be subject to any additional purchase or use restrictions except as noted under each category below. Contract passengers shall be provided all services and considerations which are provided to the general public including but not limited to toll-free reservations and ticketing, inter-airline agreements, standard free baggage allowance, food and beverage service and compensation for denied boarding. DAILY FLIGHT FREQUENCY: All domestic item/city pairs meets the minimum number of flights Monday - Friday in each direction between the hours of 6:00 A.M. and 10:15 P.M. in accordance with the estimated yearly use level indicated below: Estimated Yearly Travel Segments Minimum Number of Flights Per Day 900 or more or less 2 International Item/city pairs have one (1) minimum flight scheduled daily, Monday through Friday. Where no bids were received meeting daily flight frequency requirements New York State awards contracts to offers for city pairs with fewer scheduled flights or more stopovers. STOP-OVERS: Domestic city pair connecting flights shall have maximum two (2) hour cumulative stopover; and international city pairs shall have three hours (3) maximum cumulative stopover. RESERVATIONS AND TICKET SALES: Reservations and tickets shall be available through one of the New York State contractors of record on the NYS Travel Agent Services contract, or authorized travel agents participating in the NYS travel program. These travel agents are members of the Airlines Reporting Corporation (ARC) and the International Airlines Travel Agent Network (IATAN). Reservations for contract passengers shall be confirmed on the same basis that reservations are confirmed for the general public with no consideration given in favor of passengers paying higher fees in the same class of service. Please refer to the list below for names and information for contract travel agents. New York State contract travel agents are required by contract to book fares on contract routes awarded as a result of this bid solicitation in lieu of any possible matched fares. CONTRACTOR S RESERVATION IATAN / ARC NAME & ADDRESS TELEPHONE NO. NUMBERS Carlson Wagonlit / Albany Travel Corporation Drive (518)

23 Group AIR TRAVEL SERVICES 2001 AWARD Page 23 Clifton Park, NY Carlson Wagonlit Genesee Travel 79 Main Street Geneseo, NY (716) Austin Travel - following locations: any location Spagnoli Road (516) Melville, NY Central Ave., Suite 200 (516) Woodmere, NY S Broadway (516) Hicksville, NY Long Beach Road (516) Oceanside, NY Arrival Avenue (516) Ronkonkoma, NY Jackson Avenue (516) Syosset, NY Hofstra University (516) Hempstead, NY Library Plaza (516) Stony Brook, NY For a list of additional travel agent's authorized to participate in the New York State travel program please refer to the OGS web site: FARE BASIS CODES: The contractor shall have all contract fares entered in its electronic reservations system and any other electronic reservation system in which it participates. Unrestricted Fare, Fare code YCANY (New York State Contract designated Y Class Fare ) shall be established to identify all fares provided at the proposed Unrestricted Fare contract rate. Capacity Controlled Fare, Fare codes shall be established as follows to identify any fares provided at the proposed Capacity Controlled Fare contract rate. Airline Air Tran Airways Capacity Controlled Fare Code N/A

24 Group AIR TRAVEL SERVICES 2001 AWARD Page 24 Delta Air Lines JetBlue Airways Southwest Airlines Trans World Airlines United Airlines US Airways Varies G N/A N/A Domestic: SCANY, International: BCANY HYCANY APPLICABILITY OF FARES: Fares shall apply only between city pairs listed in this solicitation or subsequently offered by the bidder and shall not be applicable to or from intermediate points. All item/city pricing shall include the total cost excluding Passenger Facility Charges (PFC), segment fees and other ancillary fees but including taxes, fees, commissions or prepaid ticket charges. Passenger Facility Charges (PFC) and segment fees or other ancillary fees assessed by political entities and collected by airlines normally passed through to corporate and public customers may be assessed at the time of ticketing. DATES OF TRAVEL: Travel booked and ticketed within the term of this contract(s) will be allowed thirty (30) days after the term of the contract, provided it is booked by the last day of the contract term. New York State warrants that it will not make contract fares from any subsequent contract year s Invitation for Bid available for use to travelers or travel agencies prior to the termination of the current year s agreement. TRAVEL INCENTIVES: Records of any Travel Incentives granted Individual Travelers under any contract(s) resulting from this solicitation will be outside the scope of this contract. TRAVELER IDENTIFICATION: The following forms of identification (in conjunction with the contract method of payment) will authorize state business travelers to utilize contract services under the New York State contract payment form indicated: New York State drivers license or New York State entity picture ID. Previously approved entities and non New York State employees require a letter of identification and authorization from the procuring entity. The letter shall be signed by the entity chief financial officer and be on file with the authorized or contract travel agent. MODIFICATIONS OF SCHEDULE OR FLIGHT FREQUENCY: Contractors under any contract resulting from this solicitation may change, increase, decrease or terminate service to any destination provided the contractors schedule changes are effective for the general public also. The New York State contract administrator identified in this solicitation shall be advised in writing a minimum of thirty (30) days in advance of any changes that would result in the overall schedule for that city/pair item falling below the requirements defined under the "DAILY FLIGHT FREQUENCY" or "STOP OVERS" defined in this solicitation. In the event any contractor city pair service decreases below the requirements defined in this solicitation New York State reserves the right to re-award that specific city/pair to a bidder offering the next best value service or accept offers for replacement service in the best interests of New York State. ELECTRONIC TICKETING: The use of electronic ticketing (E-ticketing) by the New York State travel agent contractor will be encouraged to reduce the use of paper ticketing. PRE-PAID TICKETING: Pre-Paid ticketing charges, if designated by the contractor, will be applicable only for using entities not utilizing electronic ticketing equipment. TERM OF CONTRACT: It is the intention of the State to enter into a contract for a term of one (1) year, commencing December 1, 2000 with an option to extend for up to an additional one (1) year (upon written consent of the State and the contractor) or until a new contract is issued,

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