FIJI AIRWAYS NETWORK BAGGAGE ALLOWANCE & EXCESS BAGGAGE POLICY

Transcription

1 Effective for Sale and Travel on/after 01 August 2018 FIJI AIRWAYS NETWORK BAGGAGE ALLOWANCE & EXCESS BAGGAGE POLICY Changes :- For tickets issued on/after 01Nov18 (noted in red) 1) Checked baggage allowance -Economy BULA Plus fares 2) YBAG (2nd bag) -Prepaid Excess Baggage rates The following tables are included in this Industry Advise : International Domestic 1. Cabin Baggage Allowances 1. Cabin Baggage Allowances 2. Checked Baggage Allowance 2. Checked baggage Allowance 3. Cabin Baggage/Hand Baggage Non-compliant fees Charges 3. Excess Baggage Charges 4. Peak Period Excess Baggage rates for Tongatapu / Apia/ Port Vila flights 4. Oversized Baggage/Bulky item Charges 5. Oversized Baggage/Bulky item Charges 6. Excess Baggage Charges:- i - Prepaid Excess Baggage ii - From all destinations except United States of America / Canada - From United States of America / Canada For Clarification on above information please contact Pricing Department. theresa.fong@fijiairways.com INTERNATIONAL BAGGAGE POLICY 1. CABIN BAGGAGE ALLOWANCES Business Class Economy Class Passenger Type/ Aircraft Type Dimensions Nbr of Pieces /Allowed Weight Dimensions Nbr of Pieces /Allowed Weight (A/C Type : ATR) (A/C Type : B737 /A330) Infants (<2 years) Total dimensions* of the bags must not exceed 126cm (50 ) with maximum dimension of 56cm X 45cm X 25cm (including handles and wheels) 1 pc - Upto 7kg (15lbs) 1 pc - Upto 7kg (15lbs) 2pc - Upto 7kg (15lbs) OR 1pc - Upto 14kg (30lbs) Plus 3kg (7lbs) for accompanying adults Total dimensions* of the bags must not exceed 118cm (46 ) with maximum dimension of 55cm X 40cm X 23cm (including handles and wheels) * Total dimensions are measured by adding together the height, width and depth of the bag 1 pc - Upto 7kg (15lbs) Plus 3kg (7lbs) for accompanying adults Additional complimentary carry-on Items - in addition to the cabin baggage allowances stated in the table above 1. One small personal item such as a laptop/bag or purse or a handbag 2.A pocket book which is appropriate to normal travel dress and is not being used as a container for the transportation of articles which would otherwise be regarded as baggage 3. An overcoat, wrap or blanket 4. An umbrella or walking stick (subject to security approval as these can be considered dangerous article in some member states) 5. A small camera and/or a pair of binoculars 6. A reasonable amount of reading matter for the flight 7. Customers travelling with children below the age of two (2) years are entitled to 3kg free cabin baggage allowance which may include articles for use in the cabin such as nappies and baby food for consumption in flight 8. For infants (less than 2yers) travelling on an adults lap, one(1) collapsible stroller per infant not exceeding total linear dimensions of 148cm. (Length 100cm+Width 25cm + Depth 23cm ) is permitted, may be carried by the accompanying adult, in addition to their own baggage allowance, however these must be hold stowed 9. A pair of crutches, and/or braces or other prosthetic device for the customers use, provided that the customer is dependent upon them 10. A Wedding Dress / Gown x60x11(185cm) Garment Bag 12. Duty Free Bag purchased at the airport prior to boarding Pg. 1

2 2. CHECKED BAGGAGE ALLOWANCES Passenger Type Dimensions Business Class Allowed weight Allowed Nbr of pieces Up to 40kg (88 lbs) 1pc - Up to 30kg (66lbs) 3pc- Up to 30kg (66lbs) *Economy Class-L,H,B,Y Allowed weight Allowed Nbr of pieces 1 piece should not exceed 158cm (62in) Up to 30kg (66 lbs) 1pc - Up to 30kg (66lbs) 1pc - Up to 30kg (66lbs) All other Economy Class Allowed weight Allowed Nbr of pieces Infants (<2 years) 1 piece should not exceed 158cm (62in) Up to 23kg (50 lbs) 1pc - Up to 23kg (50lbs) 1pc - Up to 23kg (50lbs) All classes Allowed weight Allowed Nbr of pieces Up to 10kg (22 lbs) + Stroller 1pc upto 10kg (22 lbs) + Stroller 1pc upto 10kg (22 lbs) + Stroller * Tickets issued on/after 01 November'18 - Passengers that purchase Economy Bula Plus Fares ;( Fare is booked in or fare basis starts with L,H,B,Y); are entitled to 30kg baggage or on US routes 30kg Note : 1. A piece weighing more than 30kg (66 lbs) will not be accepted as checked baggage, and will either need to be re-packed as separate piece or sent as Freight. Any piece exceeding the total dimensions will be charged the oversized/bulky item fee. And exceeding the weight of 23kg (50lbs) but less than 30kg (66lbs) will be charged the excess baggage rate. 2. For passengers travelling to/from FJ international and connecting to/from Fiji Link domestic flights, the following rule will apply :- a) If FJ international & FJ domestic sectors are ticketed on the same ticket (FJ/260 paper), FJ's international baggage allowance will apply. b) If FJ international and FJ domestic are ticketed separately, baggage allowance shown on each ticket will apply. 3. If part of journey includes code share flights :- a) The marketing carrier (codeshare carriers) baggage rule will apply throughout the entire journey. b) For all other destinations, the US DOT (US Department of Transport) and MSC (Most significant carrier ) baggage rules applies throughout the entire journey. Baggage allowances will be honored per what is ticketed. 4. Tabua Club members will have to Log onto to view their excess baggage entitlements. 5. Mattresses will not be accepted for carriage as unchecked baggage. (Accepted as Freight only) 3. Hand Baggage Non-Compliant TO Charge per bag Fiji FJ network (excluding USA) FJD100 Fiji USA FJD200 United States Fiji USD120 Hong Kong Fiji HKD400 Singapore Fiji SGD70 Narita Fiji JPY5600 Australia FJ network AUD100 New Zealand FJ network NZD100 Pacific Islands FJ network FJD100 converted to POS currency 1. All bags must not exceed the maximum dimensions (including handles and wheels). 2. If a cabin bag exceeds the permissible allowances at check in, customer may be asked to check in the oversized cabin bag or the excess weight ; as such excess charges may be applicable if the customer exceeds the checked baggage allowance, which is charged at the gate Pg. 2

3 4. PEAK PERIOD These excess baggage rates are applicable only when travel is between "15 May to 15July " and "15November - 31December" EXCESS BAGGAGE Los Angeles (LAX) / San Francisco (SFO) direct / Honolulu (HNL) -*PACIFIC ISLANDS Vancouver (YVR) -*PACIFIC ISLANDS USA (US) - *PACIFIC ISLANDS Canada (CA) - *PACIFIC ISLANDS Nadi (NAN) - *PACIFIC ISLANDS Fiji (FJ) - *PACIFIC ISLANDS BULKY ITEM Ex USA (US) - *PACIFIC ISLANDS Canada (CA) - *PACIFIC ISLANDS Ex Fiji (FJ) - *PACIFIC ISLANDS *Pacific Islands in the table above denotes Tonga, Samoa and Vanuatu only Peak Rate USD200pc CAD200pc USD250pc CAD250pc FJD18.00kg FJD23.00kg Peak Rate USD200pc CAD200pc FJD140pc Tonga (TBU) /Samoa (APW)/ Vanuatu (VLI) Baggage Limitations a) Fiji Airways accepts excess baggage on a space-available basis only. therefore if the excess/overweight baggage is accepted, it may not be carried on the same flight the passenger is travelling on. c) Every effort will be made to transport the baggage on the next available flight with sufficient load capacity. d) There is no guarantee that additional baggage/weight will be carried. e) This is at Fiji Airways sole discretion and is subject to aircraft loads. f) As an alternative to paying excess baggage charges passengers may wish to consider sending any clothes or personal items as unaccompanied baggage g) These rates are applicable to both Fiji and TBU/APW/VLI departures h) These baggage rates can also be purchased as pre-pay.. 5. BULKY / OVERSIZED ITEMS Oversize/Bulky items Charge Per piece on International Travel All destinations (except United States of America/Canada) USA / Honolulu /Canada Australia Fiji / Pacific Islands AUD 50 AUD 120 Hong Kong AUD 100 Fiji Australia / New Zealand /Pacific Islands FJD 100 Hong Kong / Singapore/ Narita FJD 150 FJD 300 Fiji AUD 50 Kiribati Australia / New Zealand AUD 50 AUD 120 Hong Kong / Singapore AUD 100 New Zealand Fiji / Pacific Islands NZD 100 NZD 150 Hong Kong / Singapore NZD 100 Fiji WST 70 Samoa Australia / New Zealand WST 100 WST 270 Hong Kong / Singapore WST 150 Fiji SBD 200 Solomon Islands Australia / New Zealand SBD 300 SBD 720 Hong Kong / Singapore SBD 300 Fiji TOP 110 Tongatapu Australia / New Zealand TOP 145 TOP 200 Hong Kong / Singapore TOP 150 Fiji VUV 2700 Vanuatu Australia / New Zealand VUV 2700 VUV Hong Kong / Singapore VUV 5000 Fiji AUD 50 Tuvalu Australia / New Zealand AUD 50 AUD 120 Hong Kong / Singapore AUD 100 Hong Kong Fiji /Australia / New Zealand /Pac Islands HKD 1000 Singapore Fiji /Australia / New Zealand /Pac Islands SGD 180 Narita Fiji /Australia / New Zealand /Pac Islands JPY 8500 All destinations USA /Honolulu All FJ Destinations USD 120 Canada All FJ Destinations CAD Bulky items consist of any 'one' piece exceeding 158cm (62in) but not exceeding 277cm (109in) in total dimension, at a maximum weight of 23kg (50lbs), Some examples of items that can exceed the required dimension or weight are (but not limited to) surfboards, golf bags, and other sporting or music equipment. 2. Bulky items are subject to the bulky item fee plus the rate of excess weight or piece beyond each passenger's allowance 3. Any piece exceeding 277cm (109in) in total dimension must be carried as Freight. Pg. 3

4 6. i) PREPAID- EXCESS BAGGAGE CHARGES PREPAID EXCESS BAGGAGE RATES upto 23kg per bag /piece Effective 01 Nov'18 issuance From To 1 ST Bag (XBAG) 2 nd Bag (YBAG) 2 nd Bag (YBAG) Nadi (NAN) Auckland (AKL)/ Christchurch (CHC) / Wellington (WLG) FJD85 FJD140 FJD85 Suva (SUV) Auckland (AKL) FJD85 FJD140 FJD85 Nadi (NAN) Los Angeles (LAX) / San Francisco (SFO) FJD220 FJD230 FJD220 Nadi (NAN) Hong Kong (HKG) / Singapore () FJD320 FJD350 FJD320 Nadi (NAN) Narita () FJD220 FJD220 FJD220 Auckland (AKL)/ Christchurch (CHC) / Wellington (WLG) Nadi (NAN) NZD60 NZD100 NZD60 Auckland (AKL) Suva (SUV) NZD60 NZD100 NZD60 Nadi (NAN) Sydney (SYD) / Brisbane (BNE)/ Melbourne (MEL)/ Adelaide (ADL) FJD100 FJD200 FJD100 Suva (SUV) Sydney (SYD) FJD100 FJD200 FJD100 Sydney (SYD) / Brisbane (BNE) / Melbourne (MEL) / Adelaide (ADL) Nadi (NAN) AUD55 AUD 110 AUD55 Sydney (SYD) Suva (SUV) AUD55 AUD 110 AUD55 Los Angeles (LAX) / San Francisco (SFO) Nadi (NAN) USD120 USD 150 USD120 Hong Kong (HKG) Nadi (NAN) HKD1600 HKD 1700 HKD1600 Singapore () Nadi (NAN) SGD265 SGD 285 SGD265 Narita () Nadi (NAN) JPY12200 JPY12200 JPY st / 2 nd bag - Is available both Online/Offline 2. Maximum of 2 pieces/bags can be purchased for adults and children 3. Infants are exempted from purchasing prepaid baggage 4. Prepaid excess baggage is charged per bag/piece, upto 23kg per bag 5. Prepaid baggage is on space available basis 6. Airports are strictly not permitted to sell these rates 7. Cut off Time - Prepaid baggage is only available for purchase upto 4 hours prior to departure 8. Within 4 hours of departure, excess baggage is purchased at the airport, at the normal per kg rate 6. ii) Airport Excess Baggage (may also be pre-purchased at FJ sales offices) ( Except USA/CA) TO CUR Per KG/2.2lb AUSTRALIA NAN AUD SUV (direct) AUD SYD/MEL/BNE/ADL OTHER DOMESTIC FIJI PORTS AUD TBU/VAV/APW/VLI/CXI/HIR/TRW AUD HKG / / AUD AU OTHER CITIES NAN AUD OTHER DOMESTIC FIJI PORTS AUD TBU/VAV/APW/VLI/CXI/HIR/TRW AUD HKG / / AUD NEW ZEALAND NAN NZD OTHER DOMESTIC FIJI PORTS NZD AKL/CHC/WLG TBU/VAV/APW/VLI/CXI/HIR/TRW NZD HKG / NZD NZD AKL SUV NZD NAN NZD SUV NZD NZ OTHER CITES OTHER DOMESTIC FIJI PORTS NZD TBU/APW/VLI/CXI/HIR/TRW/VAV NZD HKG / NZD NZD HONG KONG NAN HKD HKG OTHER DOMESTIC FIJI PORTS HKD SYD/MEL/BNE/ADL/AKL/CHC/WLG HKD TRW/HIR/APW/FUN/VLI/TBU/VAV HKD GAPORE NAN SGD OTHER DOMESTIC FIJI PORTS SGD SYD/MEL/BNE/ADL/AKL/CHC/WLG SGD TRW/HIR/APW/FUN/VLI/TBU/VAV SGD Pg. 4

5 TO CUR Per KG/2.2lb FIJI NAN TRW/FUN/CXI FJD APW/TBU/VAV FJD HIR/VLI FJD FJD SYD/MEL/BNE/ADL/AKL/CHC/WLG/ HKG / FJD OTHER DOMESTIC TRW/FUN FJD HIR/CXI/APW/VLI/TBU/VAV FJD FIJI PORTS SYD/MEL/BNE/ADL/AKL/CHC/WLG/ HKG / FJD SUV JAPAN TUVALU FUN TONGATAPU TBU/VAV SAMOA APW SOLOMON ISLANDS HIR KIRIBATI CXI TRW VANUATU VLI ( Except USA/CA) TBU/VAV FJD FUN FJD APW/VLI (direct) FJD VLI VIA NAN FJD AKL/SYD (direct) FJD NAN JPY OTHER DOMESTIC FIJI PORTS JPY SYD/MEL/BNE/ADL/AKL/CHC/WLG JPY TRW/HIR/APW/FUN/VLI/TBU/VAV JPY NAN/SUV AUD OTHER DOMESTIC FIJI PORTS AUD HKG/SYD/MEL/BNE/ADL/AKL/CHC/ WLG/ AUD NAN/SUV TOP OTHER DOMESTIC FIJI PORTS TOP VLI/APW/HIR TOP SYD/MEL/BNE/ADL/AKL/CHC/WLG TOP HKG / TOP NAN WST SUV WST OTHER DOMESTIC FIJI PORTS WST VLI/HIR/TBU/VAV WST SYD/MEL/BNE/ADL/AKL/CHC/WLG WST HKG / WST NAN SBD OTHER DOMESTIC FIJI PORTS SBD VLI (Direct) SBD VLI/APW/TBU/VAV SBD SYD/MEL/BNE/ADL/AKL/CHC/WLG SBD HKG/ SBD NAN AUD OTHER DOMESTIC FIJI PORTS AUD SYD/MEL/BNE/ADL/AKL/CHC/WLG AUD NAN AUD OTHER DOMESTIC FIJI PORTS AUD SYD/MEL/BNE/ADL/AKL/CHC/WLG/ HKG/CXI/ AUD NAN VUV SUV (direct) VUV OTHER DOMESTIC FIJI PORTS VUV HIR (Direct) VUV APW/HIR/TBU/VAV VUV SYD/MEL/BNE/ADL/AKL/CHC/WLG VUV HKG / VUV EXCESS BAGGAGE CHARGES -cont'd - (may also be pre-purchased at FJ sales offices) Excess Baggage Charges - From TO US/CA TO Additional Baggage Overweight / Excess 1pc up to 23kg 1 pc >23kg but<=30kg AU LAX/HNL/SFO AUD 50 AU OTHER US CITIES AUD 70 AU OTHER CITES LAX/HNL/SFO AUD 70 AU OTHER CITES OTHER US CITIES AU - US/CA AUD150 AUD 70 AU YVR AUD 50 AU OTHER CA CITIES AUD 70 AU OTHER CITES YVR AUD 70 AU OTHER CITES OTHER CA CITIES AUD 70 AKL/CHC/WLG LAX/HNL/SFO NZD 60 AKL/CHC/WLG OTHER US CITIES NZD 80 NZ OTHER CITES LAX/HNL/SFO NZD 90 NZ OTHER CITES OTHER US CITIES NZ - US/CA NZD150 NZD 90 AKL/CHC/WLG YVR NZD 60 AKL/CHC/WLG OTHER CA CITIES NZD 80 NZ OTHER CITES YVR NZD 70 NZ OTHER CITES OTHER CA CITIES NZD 80 Pg. 5

6 Additional Baggage 1pc up to 23kg Overweight / Excess 1 pc >23kg but<=30kg NAN LAX/HNL/SFO FJD 90 NAN OTHER US CITIES FJD 110 OTHER FJ PORTS LAX/HNL/SFO FJD 110 OTHER FJ PORTS OTHER US CITIES FJ - US/CA FJD250 FJD 130 NAN YVR FJD 90 NAN OTHER CA CITIES FJD 110 OTHER FJ PORTS YVR FJD 110 OTHER FJ PORTS OTHER CA CITIES FJD 130 TBU/VAV HNL TO - HNL TOP 250 TOP 110 TBU/VAV LAX/SFO TOP 110 TBU/VAV OTHER US CITIES TO - US/CA ( Excl HNL) TOP 270 TOP 110 TBU/VAV YVR TOP 110 TBU/VAV OTHER CA CITIES TOP 110 APW HNL WS - HNL WST 300 WST 130 APW LAX/HNL/SFO WST 130 APW OTHER US CITIES WS - US/CA ( Excl HNL) WST 330 WST 130 APW YVR WST 130 APW OTHER CA CITIES WST 130 HIR HNL SB - HNL SBD 1150 SBD 420 HIR LAX/SFO SBD 420 HIR OTHER US CITIES SB - US/CA ( Excl HNL) SBD 1230 SBD 420 HIR YVR SBD 420 HIR OTHER CA CITIES SBD 420 CXI HNL KI - HNL AUD 150 AUD 60 CXI LAX/SFO AUD 60 CXI OTHER US CITIES KI - US/CA (Excl HNL) AUD 175 AUD 60 CXI YVR AUD 60 CXI OTHER CA CITIES AUD 60 TRW HNL TV - HNL AUD 150 AUD 60 TRW LAX/SFO AUD 60 TRW OTHER US CITIES AUD 60 TV - US/CA (Excl HNL) AUD 175 TRW YVR AUD 60 TRW OTHER CA CITIES AUD 60 VLI HNL VU - HNL VUV VUV 5800 VLI LAX/SFO VUV 5800 VLI OTHER US CITIES VU - US/CA (Excl HNL) VUV VUV 5800 VLI YVR VUV 5800 VLI OTHER CA CITIES VUV 5800 HNL SG - HNL SGD 250 LAX/SFO OTHER US CITIES YVR OTHER CA CITIES Excess Baggage Charges - From TO USA/CA TO SG - US/CA (Excl HNL) SGD 270 HNL JP - HNL JPY 18,000 LAX/SFO OTHER US CITIES YVR JP - US/CA (Excl HNL) JPY 20,000 OTHER CA CITIES EXCESS BAGGAGE CHARGES -cont'd - (may also be pre-purchased at FJ sales offices) Excess Baggage Charges - From USA/CA TO Additional Baggage 1pc up to 23kg Overweight / Excess 1 pc >23kg but<=30kg LAX/HNL/SFO NAN/SYD/MEL/ADL/BNE/CHC/AKL/WLG LAX/HNL/SFO Domestic FJ Ports HNL Pacific Islands (except FUN) LAX/HNL/SFO Other AU/NZ Cities US - FJ/AU/NZ/PI USD Other US Ports NAN Other US Ports Domestic FJ Ports Other US Ports AU/NZ Other US Ports Other AU/NZ Cities LAX/SFO Pacific Islands (except FUN) US-PI (Excl HNL) USD Other US Ports Pacific Islands (except FUN) YVR NAN/SYD/MEL/BNE/ADL//CHC/AKL/WLG YVR Domestic FJ Ports YVR Pacific Islands (except FUN) YVR Other AU/NZ Cities CA - FJ/AU/NZ/PI CAD Other CA Ports NAN Other CA Ports Domestic FJ Ports Other CA Ports AU/NZ Other CA Ports Other AU/NZ Cities YVR Pacific Islands (except FUN) CA-PI CAD Other CA Ports Pacific Islands (except FUN) Pg. 6

7 DOMESTIC BAGGAGE POLICY Fiji Link Baggage Allowance & Excess Baggage Policy for Domestic travel CABIN BAGGAGE ALLOWANCES Passenger Type Class of Travel Dimensions Infants (<2 years) Economy All classes Total dimensions* of the bags must not exceed 115cm (45in) Within Fiji/ TBU-VAV Allowed weight Up to 7kg (15lbs) N/A *** Total dimensions are measured by adding together the height, width and depth of the bag 1. For passengers travelling to/from FJ international and connecting to/from Fiji Link domestic flights will be entitled to FJ's international cabin baggage allowance. CHECKED BAGGAGE ALLOWANCES Passenger Type Class of Travel Dimensions Within Fiji/ TBU-VAV Allowed weight Economy Total dimensions* of the bags must not Up to 15kg (33lbs) Infants (<2 years) All classes exceed 115cm (45in) 0kg (0lbs) plus 1 stroller *** Total dimensions are measured by adding together the height, width and depth of the bag All Fiji Link flights are weight restricted for safety reasons and depending on load; bags/surfboards etc. may not be carried on the same flight as the passenger Note: 1. For passengers travelling to/from FJ international and connecting to/from Fiji Link domestic flights, the following rule will apply:- a) If FJ international & FJ domestic sectors are ticketed on the same ticket (FJ/260 paper), FJ's international baggage allowance will apply. b) If FJ international and FJ domestic are ticketed separately, baggage allowance shown on each ticket will apply. 2. For passengers on domestic travel connecting from an international flight, if part of journey includes code share flights:- a) The marketing carrier (codeshare carriers) baggage rule will apply throughout the entire journey. b) For all other destinations, the DOT and MSC (Most significant carrier ) baggage rules applies throughout the entire journey. Baggage allowances will be honored per what is ticketed. EXCESS BAGGAGE CHARGES - (may also be purchased at FJ sales offices) Route - From / To Rate / Per 1KG NADI - SUVA FJD $3.50 NADI - LABASA FJD $5.00 SUVA - LABASA FJD $5.50 NADI - SAVUSAVU FJD $6.50 SUVA - SAVUSAVU FJD $5.50 NADI - TAVEUNI FJD $7.00 SUVA- TAVEUNI FJD $5.50 NADI - KADAVU FJD $5.50 SUVA - KADAVU FJD $5.50 SUVA - CICIA FJD $5.50 SUVA-VANUABALAVU FJD $7.00 SUVA-LAKEBA FJD $7.00 NADI-ROTUMA FJD $10.00 SAVUSAVU-TAVEUNI FJD $3.80 SUVA-KORO FJD $3.50 TONGATAPU - VAVA'U TOP $4.50 Note: Rates are VAT inclusive and apply vice versa. BULKY / OVERSIZED ITEMS CHARGE 1. Fiji Link charges FJD per item for bulky items which may include surf boards and golf clubs. This fee is in addition to any excess baggage fees that may apply. This fee is separate from FJ international bulky item charge. 2. Bulky items consist of any 'one' piece exceeding 158cm (62in) but not exceeding 277cm (109in) in total dimensions, (maximum weight of 23kg (50lbs)), Some examples of items that can exceed the required dimension or weight are (but not limited to) surfboards, golf bags, and other sporting or music equipment. 3. Any bulky item in excess of 23kg (50lbs) will be charged per the excess baggage weight or piece in addition to the bulky item charge. Pg. 7