Readers Choice Survey. BUSINESS JET TRAVELER S 8 th ANNUAL

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1 BUSINESS JET TRAVELER S 8 th ANNUAL Readers Choice Survey 26 BJTonline.com October/November 18 Here are the results of our 18 Readers Choice Survey, which attracted 1,487 respondents, a record number and a 24 percent increase from last year s total of 1,182. As promised, we have made a contribution for every completed survey to Corporate Angel Network, which arranges flights on business aircraft to treatment centers for cancer patients. Note: Percentages don t always total 0 due to rounding. 18 AIN Publications. All Rights Reserved. For reprints, go to bjtonline.com/reprints.

2 Flying Privately What are the three most important reasons you fly privately? How has your private flying changed in the past year, compared with the year before? BJT s 8 th Annual Readers Choice Survey Save time Ability to use airports that airlines don't serve Flew much more Number of respondents More Ability to comfortable work & hold flight business meetings en route Privacy Security Flew a bit more 22 Flew a bit less Flew about the same Flew much less Most important Second most important Third most important Which three of these aircraft features are most important to you? How do you expect your flying to change in the year ahead? Range Economical operation Will fly a bit more Cabin size Will fly much less Speed Aircraft manufacturer Cabin amenities & technology Will fly much more Will fly a bit less Age of aircraft Aircraft model's accident history Runway performance Will fly about the same Cockpit technology Number of respondents Most important Second most important Third most important October/November 18 BJTonline.com 27

3 Might you ever be willing to fly on a pilotless aircraft? Where is your typical flight? Definitely not 4 8 Definitely Probably Maybe Intercontinental Within South America Within Asia-Pacific Other Within Western Europe 9 34 Probably not 71 Within North America How many passengers does your typical trip involve? Do you have catering on your typical flight? 27 3 No 2 8 Just me or more 48 Yes How long is your typical flight? 29 Do you have a flight attendant on your typical flight? No 6 Shorter than ,000 1,499 1,0 1,999 2,000 2, ,0 2, ,000 or more 76 Yes 28 BJTonline.com October/November 18

4 How many pilots are on your typical flight? Are you typically the pilot or one of the pilots? Yes 71 Three 4 Two 2 28 No One Fractional-Share Providers Please rate the fractional aircraft provider you ve used the most on each of these factors*: Excellent Very Good Average Fair or Poor Weighted Average** Aircraft model choices Availability of aircraft on short notice Customer Service Peak-day policies Residual-value terms Overall satisfaction Flexjet NetJets * *Asked of respondents who owned a fractional share in the past three years. Companies listed are the ones for which we received sufficient response to allow for meaningful results. ** Weighted averages were determined by assigning points to ratings: Excellent (), Very Good (4), Average (3), Fair (2), Poor (1) October/November 18 BJTonline.com 29

5 Charter and Jet Card Providers and Membership Clubs Please rate your most recent experience with a charter, jet card, or membership club on each of these factors*: Excellent Very Good Average Fair or Poor Weighted Average ** Aircraft model choices Availability of aircraft on short notice Customer service Peak-day policies Value for price paid Overall satisfaction Delta Private Jets Executive Jet Management Jet Aviation JetSmarter JetSuite Million Air NetJets Sentient Jet VistaJet Wheels Up XOJet * Asked of respondents who used a charter operator, jet card, or membership club in the past three years. Companies listed are the ones for which we received sufficient response to allow for meaningful results. ** Weighted averages were determined by assigning points to ratings: Excellent (), Very Good (4), Average (3), Fair (2), Poor (1) BJTonline.com October/November 18

6 Owned Airplanes Please rate the owned airplane you use the most on each of these factors*: BJT s 8 th Annual Readers Choice Survey Excellent Very Good Average Fair or Poor Weighted Average** Aircraft reliability Aircraft value for price paid Cabin amenities & technology Cost of maintenance Manufacturer's product support Overall satisfaction Beechcraft (Textron Aviation) Boeing Business Jets Cessna (Textron Aviation) Daher Dassault Falcon Hawker (Textron Aviation) Mitsubishi Pilatus Piper * Asked of respondents who said that they or their companies have owned an airplane in the past three years. Companies listed are the ones for which we received sufficient response to allow for meaningful results. ** Weighted averages were determined by assigning points to ratings: Excellent (), Very Good (4), Average (3), Fair (2), Poor (1) October/November 18 BJTonline.com 31

7 Owned Helicopters Please rate the owned helicopter you use the most on each of these factors*: Excellent Very Good Average Fair or Poor Weighted Average** Airbus Helicopters (formerly Eurocopter) Bell Helicopter (formerly Finmeccanica, AgustaWestland) Aircraft reliability Aircraft value for price paid Cabin amenities & technology Cost of maintenance Manufacturer's product support Overall satisfaction Robinson Helicopter Sikorsky Aircraft * Asked of respondents who said that they or their companies have owned a helicopter in the past three years. Companies listed are the ones for which we received sufficient response to allow for meaningful results. ** Weighted averages were determined by assigning points to ratings: Excellent (), Very Good (4), Average (3), Fair (2), Poor (1) 32 BJTonline.com October/November 18

8 Preferred Aircraft BJT s 8 th Annual Readers Choice Survey If you could regularly fly on any of these aircraft, which would you choose in each category? Single-engine turboprops Twin turborpops Very light jets (VLJs) Pilatus PC Daher TBM 900/9 Cessna Caravan Piper M0 Beechcraft King Air Piaggio Avanti P1 7 Nextant G90XT 1 Cessna Citation 2 M2 Phenom 0 Honda Aircraft HondaJet 4 3 Eclipse Cirrus Vision SF Small-cabin/light jets Phenom 0 Cessna Citation CJ4 Learjet /7 Pilatus PC-24 Hawker/ Beechjet 0 Nextant 0/0XTi Midsize-cabin jets Super-midsize-cabin jets Cessna Citation Latitude Legacy 4 G1 Hawker 0/900 Challenger 0/3 G2 Cessna Citation X+ Legacy 0 October/November 18 BJTonline.com 33

9 Preferred Aircraft Large-cabin jets Ultra-long-range/heavy jets Bizliners G4 Dassault Falcon 900LX Challenger 6 Legacy 6 G6/G6ER Dassault Falcon 8X Global 00 Boeing BBJ/ Airbus ACJ318/ BBJ2/BBJ3 ACJ319/ACJ3 Lineage 00 Light single-turbine helicopters Bell Helicopter Airbus Helicopters H MD Helicopters MD 0 series AW119 Robinson R66 2 Enstrom 4/4B Light twin-turbine helicopters Medium twin-turbine helicopters Large twin-turbine helicopters 9 21 Bell Helicopter Airbus 427/429 Helicopters H13 12 AW9 series 7 MD Helicopters MD Explorer Sikorsky S-76 series 34 Bell Helicopoter Airbus Helicopters H14 AW139 or Sikorsky S Airbus Helicopters H17 12 AW BJTonline.com October/November 18

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