Global IP Infrastructure
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1 Study Visit: Intellectual Property Focal Persons of the African Regional Economic Communities and Executive Bodies of the African Union Global IP Infrastructure Gregory Sadyalunda Project Manager IP Office Business Solutions Division (IPOBSD)
2 IP Offices Business Solutions Roadmap
3 WIPO s Assistance in Africa More than 15 years of supporting IP Offices to effectively use ICT to improve service delivery
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6 Use of WIPO Systems World Wide
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8 TUNISIA MOROCCO SAHARA ALGERIA MAURITANIA MALI NIGER LIBYA CHAD EGYPT SUDAN ETHIOPIA DJIBOUTI ERITREA SOMALIA KENYA TANZANIA DEMOCRATIC (ZAIRE) CENTRAL RWANDA GABON EQUATORIAL ANGOLA CONGO NIGERIA BENIN DTVOIRE SIERRA SENEGAL GHANA THE LIBERIA CAMEROON MALAWI ZAMBIA MOZAMBIQUE MADAGASCAR ZIMBABWE BOTSWANA SWAZILAND LESOTHO NAMIBIA ANGOLA WESTERN UGANDA OF THE CONGO REPUBLIC BURUNDI REP. OF TOGO COTE BURKINA LEONE GAMBIA BISSAU SOUTH REPUBLIC AFRICAN THE AFRICA 2002 North: 2 Sub-Saharan: 2 Total: 4
9 TUNISIA MOROCCO SAHARA ALGERIA MAURITANIA MALI NIGER LIBYA CHAD EGYPT SUDAN ETHIOPIA DJIBOUTI ERITREA SOMALIA KENYA TANZANIA DEMOCRATIC (ZAIRE) CENTRAL RWANDA GABON EQUATORIAL ANGOLA CONGO NIGERIA BENIN DTVOIRE SIERRA SENEGAL GHANA THE LIBERIA CAMEROON MALAWI ZAMBIA MOZAMBIQUE MADAGASCAR ZIMBABWE BOTSWANA SWAZILAND LESOTHO NAMIBIA ANGOLA WESTERN UGANDA OF THE CONGO REPUBLIC BURUNDI REP. OF TOGO COTE BURKINA LEONE GAMBIA BISSAU SOUTH REPUBLIC AFRICAN THE AFRICA 2005 North: 2 Sub-Saharan: 11 Total: 13
10 TUNISIA MOROCCO SAHARA ALGERIA MAURITANIA MALI NIGER LIBYA CHAD EGYPT SUDAN ETHIOPIA DJIBOUTI ERITREA SOMALIA KENYA TANZANIA DEMOCRATIC (ZAIRE) CENTRAL RWANDA GABON EQUATORIAL ANGOLA CONGO NIGERIA BENIN DTVOIRE SIERRA SENEGAL GHANA THE LIBERIA CAMEROON MALAWI ZAMBIA MOZAMBIQUE MADAGASCAR ZIMBABWE BOTSWANA SWAZILAND LESOTHO NAMIBIA ANGOLA WESTERN UGANDA OF THE CONGO REPUBLIC BURUNDI REP. OF TOGO COTE BURKINA LEONE GAMBIA BISSAU SOUTH REPUBLIC AFRICAN THE AFRICA 2010 Arab: 4 Sub-Saharan: 13 Total: 17
11 TUNISIA MOROCCO SAHARA ALGERIA MAURITANIA MALI NIGER LIBYA CHAD EGYPT SUDAN ETHIOPIA DJIBOUTI ERITREA SOMALIA KENYA TANZANIA DEMOCRATIC (ZAIRE) CENTRAL RWANDA GABON EQUATORIAL ANGOLA CONGO NIGERIA BENIN DTVOIRE SIERRA SENEGAL GHANA THE LIBERIA CAMEROON MALAWI ZAMBIA MOZAMBIQUE MADAGASCAR ZIMBABWE BOTSWANA SWAZILAND LESOTHO NAMIBIA ANGOLA WESTERN UGANDA OF THE CONGO REPUBLIC BURUNDI REP. OF TOGO COTE BURKINA LEONE GAMBIA BISSAU SOUTH REPUBLIC AFRICAN THE AFRICA 2015 North: 6 Sub-Saharan: 22 Total: 28 OAPI Members
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15 IP Office Service Delivery Model A model for improving quality, efficiency and service delivery by utilizing information technologies
16 IP Office Service Delivery Online Service (Internet) IPO Front Office IPO BackOffice Application Receiving Document Digitization Formality Checking Payment Applicant Application Tracking Industrial Property Administration System (IPAS) Document Processing Office Staff Agents Internet User Online filing, document submissions Information Search Notification Application Receiving Registration Publication Document Digitization WIPO Platform v IPAS Web v IPAS Work Flow Designer v EDMS v WIPO Publish v WIPO File v Madrid & PCT Modules Formality Checking Searching Examination Examination Decision Support Examiner Manager IPAS Database Worldwide z WIPO Other Partners Document Archive Search Index System Configuration Data Center IT Personnel
17 IP Office Service Delivery Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Establish a good foundation with the right staff, structures, budget and IT equipment Use the IP Admin System to standardise workflows, respect legal requirements, record data and automate office functions The IP Admin system should be the authoritative source of all information, replacing paper registers and used for all official communications and records Paper dossiers are replaced with digitized documents, scanned and indexed on receipt Applicants can interact with the office online and the public can search and access all relevant information online Benefits: Reliability of systems Standardization of work practices and conformity to legislation Quality and efficiency of service Quality and efficiency of service More responsive to applicants, better outreach better information for all stakeholders
18 Category I Infrastructure and Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Goal IP Office WIPO Support Office has managed IT infrastructure Appropriate human and financial resources are available Modern equipment, regular upgrades Purpose-designed computer room Policies and procedures for backups, security, etc Dedicated IT staff, represented on senior management. Updated staff profiles. Appropriateskills. Dedicated IT budget. Recommendations, specifications and advice Recommendations, proposed staff profiles
19 Category II IP Administration System Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Goal IP Office WIPO Support An IP Administration system is used to record data about IP applications and to perform some functions, such as printing certificates. The office has WIPO IPAS operational, or an equivalent system. of IP administration system. Definition of workflows. Data quality improvement. Staff to support system. Assessment of existing systems, recommendations and advice. Provision of IPAS software and implementation services. Assistance with workflow design, document template design. Assistance with data migration and quality improvement.
20 Category III Electronic Registry Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Goal IP Office WIPO Support The IP administration system supports the main business processes (formalities, examination, publication, registration, opposition). Official documents, certificates and journal produced by IP Admin System All backfile data is captured and the administration system supports search and examination Registration and other legal actions are recorded electronically Standardize business processes. Ensure all users are trained to use the system. Implement IPAS for all IP rights. Enforce use of the system and discontinue ad-hoc processes outside the system. Provide resources to capture backfile data or to support outsourced project. Ensure quality and accuracy of data in IPAS. Enforce use of the system and discontinue ad-hoc processes. Discontinue use of paper registers. Review of business processes and workflow design. Training to IT and end-users. Design workflows and templates, train staff. Possible out-sourcing of data capture projects. Designworkflows and train staff.
21 Category IV Document Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Goal IP Office WIPO Support Incoming (frontfile) documents are digitized Backfile documents are digitized Document management system provides appropriate tools for authenticity and integrity (full electronic dossier) Signature requirements are met digitally where necessary Create scanning and data capture unit. Ensure equipment is available. Modify business processes. Provide management support and logistical support to digitization projects. Policy decision to move to fullyelectronic documents. Paper records are no longer the authentic record. Review legal framework and policies on digital signature. Decision to implement digital signatures. Provision of WIPO Scan and EDMS software. Training of staff. Provision of WIPO Scan and EDMS. Training of staff. Possible out-sourcing of digitization projects. IPAS and EDMS provide functions for fully electronic creation and archiving of documents. IPAS and EDMS provide electronic signature functions.
22 Category V Online Services Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Goal IP Office WIPO Support Office Web Site is online and managed by the office Official publication (journal/gazette) on-line On-line databases are fully searchable (including full-text search) Assign responsible staff with appropriate skill profiles. Ensure equipment is provided and security is in place. Review work flows. Policy decision. Assign responsible staff with appropriate skill profiles. Ensure equipment is provided and security is in place. Recommendations, specifications and advice. Possible out-sourcing support. IPAS supports generation of Gazette in digital format. WIPO Publish includes a Gazette function for a fully online, searchable Gazette. WIPO Publish provides fully searchable online databases for all IP rights.
23 Category V Online Services Infrastructure, IP Administration System Electronic Registry Document Online Services for Users Goal IP Office WIPO Support On-line application filing Review legal framework and policies for onlinetransactions. Review online payment options. Policy decision to implement. WIPO File provides online filing functionality, and may be integrated with national payment systems. WIPO specifications and advice. On-line portfolio management and e-communication with applicants On-line file access to applicants and 3rd parties Data exchange with regional and international databases Active in regional portals for data and work sharing Review legal framework and policies for onlinetransactions. Review online payment options. Policy decision to implement. Policy decision to allowfile access. Review fee structure. Policy decision. Review fee structure. Policy decision. WIPO File enables users to see application status and to implement all transactions online. WIPO Publish includes functions to make electronic dossier available online. IPAS Madrid Module. IPAS PCT Module. ARIPOMember State Module. WIPO Publish. WIPO Publish includes regional data sharing. Integration with WIPO CASE.
24 Challenges for Future Automation Projects
25 Opportunities at IPO Level
26 TANZANIA BURUNDI EQUATORIAL ANGOLA REP OF THE CONGO Libreville Kananga Ndola Nacala Dar es Salaam Zanzibar Mombasa Beira Kalemie Antananarivo Maputo Lusaka Bulawayo Harare Gaborone Johannesburg Durban Port Elizabeth Maseru Mbabane Cape Town Luderitz Walvis Bay Windhoek Namibe Menongue Lobito Malanje Lilongwe Mbeya Lake Tanganyika Nyasa MALAWI ZAMBIA MOZAMBIQUE MADAGASCAR ZIMBABWE BOTSWANA SWAZILAND Indian Ocean Indian Ocean LESOTHO SOUTH AFRICA Luanda NAMIBIA ANGOLA Kinshasa Brazzaville Pointe-Noire Toliara Pretoria Agadez Zinder NIGER CHAD Faya-Largeau N' Djamena Maiduguri Kano Abuja Red Sea SUDAN ETHIOPIA Khartoum Al Fashir Juba Waw Asmara Addis Ababa Port Sudan DJIBOUTI ERITREA UGANDA SOMALIA KENYA DEMOCRATIC REPUBLIC OF THE CONGO (ZAIRE) CENTRAL AFRICAN REPUBLIC RWANDA GABON NIGERIA Malabo Yaounde Bangui CAMEROON Djibouti Berbera Mogadishu Kisangani Bujumbura Nairobi Kampala Lake Lake Victoria Kigali Africa Bechar Tripoli Al Jawt Oran Algiers Tunis Cairo Aswan Constantine Rabat Marrakech Casablanca El Aaiun Lombouctou Nema Nouakchott Tamanrasset TUNISIA MOROCCO WESTERN SAHARA ALGERIA MALI LIBYA Niamey Bamako Mediterranean Sea EGYPT Alexandria Banghazi BENIN TOGO COTE DTVOIRE BURKINA SENEGAL GHANA LIBERIA Abidjan Accra Loma Porto-Novo Ouagadougou Lagos MAURITANIA Dakar SIERRA LEONE GAMBIA BISSAU Monrovia Freetown Banjul THE Conakry Bissau SOUTH SUDAN
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