Cambridge International Examinations Cambridge International General Certificate of Secondary Education

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1 Cambridge International Examinations Cambridge International General Certificate of Secondary Education * * TRAVEL AND TOURISM 0471/01 Core Module May/June hours Candidates answer on the Question Paper. No Additional Materials are required. READ THESE INSTRUCTIONS FIRST Write your Centre number, candidate number and name on all the work you hand in. Write in dark blue or black pen. You may use an HB pencil for any diagrams or graphs. Do not use staples, paper clips, glue or correction fluid. DO NOT WRITE IN ANY BARCODES. Answer all questions. All the Figures referred to in the questions are contained in the Insert. At the end of the examination, fasten all your work securely together. The number of marks is given in brackets [ ] at the end of each question or part question. This document consists of 14 printed pages, 2 blank pages and 1 insert. DC (SLM) 80824/5 [Turn over

2 2 Question 1 Refer to Fig. 1 (Insert), a world map showing the location of important cruise circuits (labelled A, B, C and D) and destinations that act as ports of call. (a) Using Fig. 1 (Insert), complete the following table by identifying the letter that marks the position of each cruise circuit. Cruise circuit Letter The Baltic Sea The Norwegian Fiords The Caribbean Sea The Mediterranean Sea [4] (b) State the following: the term that best describes the climatic conditions in Cape Town whether local time in Dubai is in advance of or behind local time in Singapore whether St Petersburg s high season for cruise arrivals is January or July [3]

3 3 (c) Explain three positive economic impacts at ports of call which result from cruise ship arrivals [6] [Turn over

4 4 (d) Once cruise ship passengers reach a port of call, they are likely to visit local attractions. Explain why the members of staff employed at attraction ticket offices are likely to need the following: good communication skills... good numeracy skills... good ICT skills... [6]

5 5 (e) Many destinations have built attractions that offer tourists a view of the area. Discuss the likely reasons for the appeal of these attractions to international visitors....[6] [Total: 25] [Turn over

6 6 Question 2 Refer to Fig. 2 (Insert), a press release about tourism in Myanmar (Burma). (a) Identify from Fig. 2 (Insert) the following: Myanmar s second largest tourist market for visitors in 2011 the percentage increase in visitors to Shwedagon Pagoda between 2010 and 2011 the number of tourists visiting Shwedagon Pagoda in 2011 [3] (b) Visitors to the Shwedagon Pagoda have to follow a dress code to show respect for the local culture. Visitors should dress appropriately and modestly. Explain two ways in which information about the Shwedagon Pagoda s dress code for visitors will encourage positive sociocultural impacts in the destination [4]

7 7 (c) Historic attractions, such as the Shwedagon Pagoda, can suffer negative impacts caused by large numbers of visitors. Explain three ways in which historic attractions can minimise the risk of damage caused by visitors [6] (d) Historic visitor attractions may earn additional revenues from business tourism. Explain three ways in which such attractions provide a service for business customers [6] [Turn over

8 8 (e) With reference to one historic attraction with which you are familiar, discuss the ways in which it meets the needs of family visitors. Name of chosen historic attraction......[6] [Total: 25]

9 9 Question 3 Refer to Fig. 3 (Insert), information about the Hugenote Tunnel in South Africa. (a) Identify from Fig. 3 (Insert) the following: the name of the road on which the tunnel is to be found the name of the mountain the tunnel passes through the distance saved by using the tunnel for a journey from Paarl to Worcester [3] (b) In the following table, circle the four advantages to tourists of travelling by car rather than travelling by rail. Direct city centre to city centre route Can stop and break journey at any time Door-to-door travel Can save money purchasing tickets in advance A fast and frequent service Can carry more luggage Departure time of your choice Seat reservations are possible [4] [Turn over

10 10 (c) Many international tourists will hire a car for use during their holiday. State three ways in which car hire can be booked and explain why an international tourist would find each booking method helpful [6] (d) Traffic congestion is a major problem in many city destinations. Explain three ways in which city destinations can manage traffic congestion [6]

11 11 (e) With reference to one visitor attraction in a destination of your choice, discuss the methods of public transport that make it accessible to visitors. Name of chosen destination... Attraction......[6] [Total: 25] [Turn over

12 12 Question 4 Refer to Figs 4(a) and 4(b) (Insert), information about Sri Lanka s tourism industry in (a) Identify from Figs 4(a) and 4(b) (Insert) the following: the most popular month for tourist arrivals the percentage of tourists that were on business the least popular month for tourist arrivals [3] (b) Explain three factors which are likely to account for the seasonal pattern of arrivals shown in Fig. 4(a) (Insert) [6]

13 13 (c) Sri Lanka has a number of arrivals for the purpose of attending conventions and meetings. Explain two ways in which a convention is likely to differ from a meeting [4] (d) Explain three services which many international airlines provide for the convenience of their business class passengers before boarding takes place [6] [Turn over

14 14 (e) Discuss the reasons why there has been a significant increase in the number of tourists visiting friends and relatives....[6] [Total: 25]

15 15 BLANK PAGE

16 16 BLANK PAGE Permission to reproduce items where third-party owned material protected by copyright is included has been sought and cleared where possible. Every reasonable effort has been made by the publisher (UCLES) to trace copyright holders, but if any items requiring clearance have unwittingly been included, the publisher will be pleased to make amends at the earliest possible opportunity. Cambridge International Examinations is part of the Cambridge Assessment Group. Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge.

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