JARAT Company Profile

Transcription

1 JARAT Company Profile

2 JARAT Company Profile Background Jarat Tours was founded by Johnny Christodoulides in 1996 and started primarily as a touring company. Over the past 19 years we have extended our services and now offer complete transportation solutions. We have established ourselves as a reputable tour and chauffeur company and have gained a reputation through our services and relationships with many 5-star hotels, Travel Agents, Tour Operators and Private Clients. We have also hosted many celebrities and international delegations. Jarat Premier was launched in 2009 to meet the requests and demands of our existing and new clients by offering a more exclusive premier fleet. We have a reputation for our impeccable attention to detail, customisation of services and surpassing our client s expectations. We have built the Jarat Brand on the foundation of our passion for service excellence and personalised service. We specialise in a variety of luxury services which can be tailored to meet all our client s travel requirements and individual needs. The success of our company would not be without our highly skilled, knowledgeable and experienced team who share the same unconditional commitment to deliver a reliable, personalised and exceptional service. Employee training and development plays a significant role in maintaining our high levels of service and enhancing our client s experience. This is what makes us THE EXCLUSIVE CHOICE Vision To be The Exclusive Choice To be the pioneers of luxury transport and tourism standards To be the preferred operator with in the Hospitality and Tourism Industries Consistently deliver high quality, reliable, personalized service Objective To uphold the reputation of being the leading provider of luxury transportation and superior quality service within the tourism industry Surpass our client s expectations, with our personalised services and impeccable attention to detail Continuously evolve to keep ahead of the market requirements To offer our clients the highest calibre team through ongoing customised training and skills development

3 Luxury Services Offered Services include and are not limited to: Luxury Private Tailor made Day Tours Chauffeur Services Airport Transfers Personal Meet & Greet Airside Meet & Greet Point to Point Transfers Concierge Services Weddings and special occasions Close Protection Rentals Point to point transfers Conferences Incentives Value Adds Experience Jarat Tours has extensive experience in the transport and tourism industry. Over our 18 years we have worked with a broad customer base. This has enabled us to provide the best level of service to all types of clients and guests. We are able to deal with Complicated logistics Large groups Specialized clients needs Team We supported by a team with a passion for high quality personalised service. Our ongoing customised training equips our staff with the skills and motivation necessary to elevate and consistently offer the superior quality service we pride ourselves in and are recognised for. Our team who are committed to carry out the highest level of customised service include: Operation Managers - oversee all transport requests to ensure a high-end service delivery is provided. Personal Meet & Greet- welcome client off flight, provide assistance and accompany client to chauffeur-driven car. VIP Airside meet can be arranged Chauffeurs are trained in etiquette protocol and customer service. Our chauffeurs are well groomed and appropriately dressed in suits. All chauffeurs knowledgeable, experienced, responsible and helpful Concierge Consultants - have the knowledge and experience to handle all client s personal requirements. Tour Guides - Our dynamic team have extensive local knowledge to meet any client s needs Booking Consultants efficient quotes and confirmations

4 Luxury Amenities Jarat Tours provides the following complimentary luxury amenities Daily Newspapers Waters Sparkling and Still Hot / Cold refresher towels Hand sanitizer Facial Spray Sun Block Sunglass cleaner Tissues Mints Atmosphere Spray Universal Cell Phone Chargers Weather reports Music menu Umbrellas ipad Vehicles are created as WIFI Zones Extensive Luxury Fleet JARAT offers the most extensive and premier fleet, consisting of approx. 70 vehicles Our brands are synonymous with quality, safety, comfort, luxury and style. Vehicles are continually maintained and updated to ensure that our clients always travel in the very best and current vehicles available. All vehicles are tracked via satellite We offer the following vehicles in our fleet: Mercedes E class Mercedes S class Mercedes GL ( luxury SUV ) Mercedes Vito (7 Seater mini van ) Mercedes Viano (luxury 6 seater) Range Rover Vogue Toyota Quantum (13 seater ) Mercedes Sprinter (16 seater) Bentley Flying Spur

5 Clients Listed are some of our clients: Hotels: Cape Grace Hotel and Spa One &Only Resort Cape Town Radisson Blu Cape Royale Hotel Vineyard Hotel and Spa Saxon, Johannesburg Four Seasons Hotel Westcliff Tour Operators: Absolute Travel Abercrombie and Kent Africa Zovet &Beyond Champion Tours Classic Escapes Dragonfly Ecco Tours Grosvenor Tours Giltedge Travel Ker & Downey Latitude Ventures LuxuryScapes Mushinda Tours New Frontiers Personal Africa Private Safaris Salute Africa Springbok Atlas Tamrich Tours Tour d Afrique Travel Artistry Triumph Travel Wilderness Safaris XO Africa

6 Corporate Clients: African Rainbow Minerals (ARM) Bush Telegraph CAMAC Development Danzit Greater Than PR OOBA Oracle Pearson SA YPO Mining Indaba ExecuJet Oil and Gas Conferences Virtuoso Jarat Tours is the only transportation Company (Service Provider) in Africa, and 5 th in the world, to be accredited in this category The Virtuoso portfolio features an impressive collection of the world s top luxury tour and specialty travel companies that provide the Virtuoso global network coverage of activities, interests and specialties, as well as global destinations