The Ohio Lottery newsletter for KENO bars, taverns, restaurants and clubs. Get your Keno game on this fall.

Transcription

1 The Ohio Lottery newsletter for KENO bars, taverns, restaurants and clubs Get your Keno game on this fall.

2 For Starters Intralot terminal service issues Hotline General retailer services Instant ticket ordering Claims questions Regional Sales Offices Region 1: Cleveland regional office Region 2: Toledo regional office Region 3: Dayton regional office Region 4: Cincinnati regional office Region 5: Columbus regional office Region 6: Athens regional office Check out: Holiday EZPLAY, Touch & Win and Tap games Page 4, 5 Retailer spotlight Parma Tavern, Parma Page 6, 7 Taking Care of Business Helping customers when vending goes offline. Page 8 Photon training Updates and reminders. Page 9 The 10-year anniversary promotion: All about the 10s Check out the recap. Page 9 Happy Anniversary KENO! Page Region 7: Akron-Canton regional office Region 8: Youngstown regional office Region 9: Lorain regional office Winning Numbers line Website Kenotes! Fall/Winter 2018 Blog Facebook /OhioLottery Instagram /ohlottery/ Compulsive gambling can be treated. If you or someone you know has a gambling problem, call the Problem Gambling Helpline at

3 Welcome to Kenotes a publication for bars, taverns, restaurants and clubs selling the Ohio Lottery KENO game. The Ohio Lottery s staff is focused on Photon terminal training and installation as we enter fall. And, we need your help to get this done. Make sure you re aware of training opportunities in and around your region. Retailers are being provided with hand-delivered post cards with timely local training options. Looking for more? You can find both local and statewide training options and other Photon resources on our website. Training sites have been chosen to make travel as convenient as possible. Please make training a priority and come to one of these sessions. Have other Photon-related questions? We have detailed resources available at We look forward to getting you trained and quickly back to business. Focusing on the holidays? Fresh and festive holiday-themed EZPLAY and Touch & Win games specifically tailored to bar/tavern retailers like you can be found on pages 4 and 5. The first games are scheduled for release Oct. 12. Consider including some eye-catching point-of-sale material to let customers know about these limitedtime holiday games. Talk to your sales representative for assistance on your display. We d like you all to be holiday ready. Have any pressing Ohio Lottery needs? Please do not hesitate to contact your sales representative or regional office. Have a great fall and holiday season! The 10-year anniversary celebration of Keno continues. 3

4 WE WON T JUDGE OVER $83 MILLION IN TOTAL CASH PRIZES Cashless payments accepted. Daily limits apply. Lottery players are subject to Ohio laws and Commission regulations. Please play responsibly. Kenotes! Fall/Winter 2018.OHIOLOTTERY.COM LOTTERY.COM LOTTERY.COM $10 to P y Scan Now! PRINTED ON 01/22/ :42: WIN UP TO $5,000! ODDS 1:3.75 PAYOUT 73.75% Match Just One & Win! BLUSTERY BUCKS NUMBERS (05-55) YOUR NUMBERS (05-55) HOW TO WIN Match 1 or more of YOUR NUMBERS to the BLUSTERY BUCKS NUMBERS and WIN. DOUBLE YOUR PRIZE when ALL of your matched umbers end in 5 (05, 15, 25, 35, 45, or 55). for prize amounts. YOUR NUMBERS $500 3 $500 8 $500 HOW T Match any of YOUR NEW YEARS CELE and win the prize a NEW YEAR S CELEB EACH GAME PLAYE OHIOLOTTERY.COM P TOTAL= FOR DISPLAY PURP OVERALL ODDS Game Rule # * AFECS DA22D6306FB8AA

5 TR: D1DADF48878 Preparing for the Holiday Season Holiday games from the Ohio Lottery Make the most of the seasonal games available to complement Keno play at your location. They re fun and festive! Contact your sales representatives for tips on getting holiday ready. Holiday-themed EZPLAY Games (and more) Starting Nov. 18, 2018 $1 Santa s Snowball $3 Black Cherry Bingo $2 Snowflake Melt $3 Jingle Bell Bucks $2 Stocking Stuffer $10 Blustery Bucks On sale Dec. 19, 2018 New Year s Celebration NEW YEAR S CELEBRATION NUMBERS 6 $5 10 $5 9 $5 GAME 1 GAME 2 GAME 3 4 $20 6 $20 2 $20 O WIN INTED ON 01/22/ :42: $50 7 $50 6 $50 NUMBERS to the RATION numbers mount under the RATION number. D SEPARATELY. $2.00 Holiday-themed Touch & Win games (and more) Nov. 9, 2018 Snowman Surprise HiLo Bowling (tentative) Holiday-themed Tap games (and more) Oct. 12, 2018 Thanksgiving Cash Hidden Fortune: Mysteries of the Nile Nov. 9, 2018 Merry Merry Money Dec. 7, 2018 New Year s Cash Have any creative holiday displays? We d love to see them! OSES ONLY 1: 4.80 :

6 Retailer Spotlight: Parma Tavern, Parma Take a trip to the Parma Tavern, located in the northeastern Ohio suburb of Parma, and you ll see it s hopping. You can find local businesses treating employees to an evening out, a steady stream of regular customers and other groups enjoying food and fun at the tavern. It s right in the heart of Parma, says Lottery sales representative Chuck Parise. It s a blue collar town. People can t get enough of the Lottery. Notably, the Parma Tavern is one of Ohio s original Keno retailers and is one of Ohio s top Keno retailers. Chuck and one of the owners, John Ryerson, took a few minutes to share more about the business. What effect has Keno had on the Parma Tavern? It s been great for business. It gives customers something to do and it s free entertainment (for the tavern), says John. Money from selling Lottery games been used toward a few capital improvements too. It s been mutually beneficial, he says. Use of Lottery vending The Parma Tavern has a ticket vending machine selling both draw and instant games, along with MP and Touch & Win terminals where customers can play Keno, draw games and interactive Touch & Win games. Most sales come through vending. Outside of Keno, instant games and EZPLAY Games are its most popular. Kenotes! Fall/Winter 2018

7 Taking advantage of special promotion The Parma Tavern hosted a Lucky One party in March for the kickoff of The Lucky One monitor game. Chuck, who s served as the business Lottery sales representative for the past year, has organized Keno promotions specifically for the Parma Tavern. How are Lottery sales? Sales have grown more than 80% since They do a wonderful job and make Lottery a priority, says Chuck. Parma Tavern Employees Melissa, Katie and Alea with Ron (center), one of their favorite customers. 7

8 Taking Care of Business: Helping customers with credit when vending goes offline If weather or technical issues pull your Ohio Lottery vending machines off line, you may have customers needing help. Take these steps to help customers with credit left in vending: For MP-style vending (MP, Touch & Win or MPNG vending) 1. Turn to the Admin screen. 2. Press the Admin button and sign in. 5. At the Server Accounting screen press Pay Voucher (Clear Cr). 3. At the Main Menu screen, press Accounting. 6. At the next screen, press the clear credits button. You will be asked to confirm your choice. 4. Press Sever Accounting. Note: you can only get to this last screen if the intranet connection on your machine is down. Once you complete these steps, an offline pay voucher will print. Customers can redeem their voucher once the system comes back online or can take the voucher to another retailer for processing. Kenotes! Fall/Winter 2018

9 Photon Training Updates and reminders Photon terminal training continues. Over the next 8 weeks, all bar/tavern retailers will be prepared for the state-of-the-art Photon terminal. Find the training schedule and other Photon details: The training schedule can also be found in the October Ticket Seller. Pick the training site and schedule that works for you. Training is an hour long, offered on the hour, beginning at 9 a.m. at the scheduled sites, with the final training starting at 4 p.m. Reserve your spot today: All About the 10 s brings a boost to Keno Retailers: Thank you for making the most of the Ohio Lottery s All About the 10 s Keno promotion, which ran Aug The promotion, celebrating Keno s 10th anniversary, generated $36.6 million in Keno sales, up $2.7 million or 7.9% compared to August About one third of the Ohio Lottery s total retailer base, or 3,296 retailers, increased Keno sales 5% or more from July to August

10 Big Winners! JULY 1 SEPT KENO winners of $5,000 and up at Ohio s bars, restaurants, taverns and clubs. KENO play made the day for more than 7.0 million winners from July through September Here are just a few. Date won Prize won Winner Retailer 7/1/18 $8,200 Viktor Szlanyi, Canal The Duggie Sports Bar, Reynoldsburg Winchester 7/3/18 $5,515 Kelly Nagy, North Blue Turtle Tavern, North Olmsted Olmsted 7/11/18 $10,000 Tressie Burdorff, Grafton The Depot At Union Station, LaGrange 7/19/18 $10,004 Richard Oline, Bay Village Hooley House, Westlake 7/23/18 $5,510 Thomas Limpert, Grayton Road Tavern, Cleveland Cleveland 7/23/18 $5,540 William Wallenfelsz, Fern Cafe, Findlay Findlay 7/26/18 $10,012 Timothy Glueck, North Blue Turtle Tavern, North Olmsted Olmsted 7/31/18 $10,000 George Howard, The Palms Lounge & Grill, Dayton Cincinnati 7/31/18 $10,032 Tressie Burdorff, Grafton The Depot At Union Station, LaGrange 8/1/18 $8,814 Paul Fresty, Rocky River Smitty s, Elyria 8/3/18 $6,150 Silvia Escalante, Berea Tony K s Bar & Grille, Berea 8/3/18 $12,324 Andrew Simpson, Powell Average Joe s Taphouse, Powell 8/4/18 $10,000 Dana Peters, Dayton Shiloh Athletic Club, Dayton 8/8/18 $8,200 Michael Rolfe, Warren University at Larchmont, Warren 8/9/18 $10,000 Carrie Herman, Medina Barley Jack s Pub & Eatery, Brunswick Hills 8/11/18 $10,000 Shiela Hanlin, Columbus American Legion #532, Columbus 8/14/18 $10,012 Gail Wunderle, Parma Inn Cahoots, Seven Hills 8/14/18 $5,502 Patrick Canaan, Hamilton Grub Pub, Hamilton 8/16/18 $5,522 Richard Staffan, Walbridge Denny s Time Out Tavern, Northwood 8/20/18 $10,000 Colin Call, Eugene Winners Sports Bar & Grill, Cleveland 8/25/18 $11,035 Daniel Baron, Independence Grayton Road Tavern, Cleveland 8/27/18 $6,608 Tara Johnson, Mason Signatures, Gahanna 8/31/18 $11,000 Phillip Ginnis, Tarpon Springs Quality Inn & Suites, Montpelier 9/1/18 $8,014 Anna Vogt, Westerville Woody s Wing House, Columbus 9/2/18 $20,004 David Brunk, Beavercreek Beaver-Vu Bowl, Beavercreek 9/4/18 $10,000 Kathryn Stacy, Piqua Fricker s #123, Troy 9/5/18 $5,500 Michael Stinnette, Granville Mug & Jug, Gahanna Kenotes! Fall/Winter 2018

11 Top Ten Sellers, FY18 Among bars, taverns, restaurants and clubs Congratulations to all our bars, taverns, restaurants and clubs for another great performance! Fricker s #1054, Findlay, earned a Retailer Incentive Program commission boost (Q2 2018) KENO PJ s Pub, Powell Parma Tavern, Parma Coaches Bar & Grill, Columbus Fricker s Mason #128, Cincinnati Islander, Middleburg Hts Fricker s #116, Huber Hts Johnny Malloy s, Medina Fricker s #110, Maumee Buffalo Wings & Rings, Columbus Red Oak Pub, Newark The Lucky One Silver Spring House, Cincinnati The Public House, Cleveland Lucky Dog Grille, Mason Jerzee s Sports Grill, Canton Willie s Sports Café, Cincinnati Cheers Too, Columbus Mac s Cabana #9, Akron Next Door Pub, Toledo Danny s Tavern, Maple Hts. Maumee BG Elks Lodge #1850, Maumee 11

12 10th Keno anniversary celebration Congratulations Original Keno Retailers More than 340 bars, taverns, restaurants and clubs have been with the Ohio Lottery since Today, we celebrate all our original Keno retailers, those that signed up in 2008, our first year of Keno, and are still with us today. Original Keno retailers from central and southern Ohio, as well as along the Mahoning Valley and northwest part of the state are listed below.* Original Keno Retailers from north and north central Ohio will be acknowledged in a future issue. Thank you for being a part of the Ohio Lottery! Region 3, Dayton Airway Billiards Bar & Grill, Dayton Alpha Cafe, Wapakoneta Bargo s Grill & Tap, Dayton Bolts Sports Cafe, Englewood Clancy s Tavern, Dayton Fricker s #102, Dayton Fricker s #108, Vandalia Fricker s #116, Huber Hts Fricker s #119, Dayton Fricker s #120, Springfield G & J High Spot, Miamisburg Greenville Memorial VFW Post 7262, Greenville Inn Between, Botkins Kelley s Cafe, Jamestown Keyhole Pizza, Fort Loramie Maggie s Place, Dayton Marian Lanes, Huber Hts Meyer s Tavern, Botkins Oscar s Sports Bar & Grill, Vandalia Plaza Bowling Lanes, Celina Poelking Lanes Inc, Kettering Poelking Lanes South, Centerville Poelking Woodman Lanes, Kettering Red Front Inn, New Paris Stage Door, Dayton Stan s Bar & Grill, Xenia Sure Shots, Kettering The Upper Deck Tavern, Moraine Toby s Tavern, Dayton Victory Lanes, Springfield Vinny s, Moraine Region 4, Cincinnati Alley 21, Hillsboro Angilo s Pizza, Cincinnati Ann s Tavern, Cleves Kenotes! Fall/Winter 2018

13 Back Porch Saloon, Hamilton Bill s Open Door Cafe, Middletown Bramble Patch, Cincinnati Brentwood Bowl, Cincinnati Champions Grille, Cincinnati Cherry Grove Lanes, Cincinnati Curnayn s Tavern, Cincinnati Double E Café, Williamsburg Dug Out, Cincinnati Eli s Sports Bar & Grill, Mainesville FOE Aerie #528, Middletown Fraternal Order Of Orioles #193, Middletown Fricker s #107, Cincinnati Fricker s #113, Middletown Greenies, Milford Hamilton Lodge #36, Hamilton Happy Hollow Inn LLC, Cincinnati J Taps Sports Bar, Cincinnati Lu Lu s Tap Room, Cincinnati Lucky Dog Grille, Mason Madison Inn Bar & Grill, Middletown McDog s Lakeside Saloon, Cincinnati Miami Valley Gaming, Lebanon Montgomery Towne Tavern, Cincinnati Murray s Wings Pub & Grill, Cincinnati Nick & Tom s, Cincinnati Par s Place, Fairfield Rick s Tavern & Grille, Fairfield Roosters, Springdale Roosters, Milford Scoreboard, North Bend Silver Spring House, Cincinnati Skins Place, Cincinnati Sports Page Cafe & Patio, Cincinnati Stanley s Pub, Cincinnati Sydni s Saloon, Cincinnati Towerview Sport Pub, Cincinnati Town & Country Lanes, Aberdeen Turner Gill s, Hamilton Wildwood Pub, Fairfield Region 5, Columbus Average Joe s Grill, Columbus BPOE Lodge 77, Circleville Buffalo Wings & Rings, Grove City Dakota s Roadhouse, Chillicothe Eagle Sticks Golf Club, Zanesville Eldorado s Food & Spirits, Columbus Fracasso s Village Pizza, Galena Gabby s, Columbus H P Lanes, Columbus Hey Hey Bar & Grill, Columbus Kingy s Pizza Pub, Canal Winchester Little Italy Pizza, Groveport Main Event, Lancaster Mugs & Jugs Draft House, Washington Court House BPOE 51, Springfield, earned a Retailer Incentive Program bonus (Q2 2018) 13

14 No Attitude Bar & Grille, Columbus Paint Grill, Chillicothe Park Street Tavern, Columbus Rackums, Grove City Ralphie s #6, Marion Roosters, Circleville Roosters, Chillicothe Roosters 161, Columbus Roosters German Village, Columbus Roosters Grove City, Grove City Roosters Henderson, Columbus Roosters Lancaster, Lancaster Rooster s Marysville, Marysville Roosters Newark, Newark Roosters Olentangy, Columbus Roosters W Broad, Columbus Roosters Wch, Washington Court House Roosters Whitehall, Columbus Scioto Downs, Columbus Sequoia Pro Bowl, Columbus Shawnee Lanes, Chillicothe Sloopy s Pub (The Place To Be), Columbus Spoonz Pub, Columbus The Derby, Grove City The Filling Station Bar & Grill, Powell Timberview Golf Club, Marysville Varsity Club, Columbus Village Inn, Kingston Woody s Cafe II, Washington Court House Zeno s, Columbus Ziggy s, Pataskala Region 6, Athens and southwestern Ohio American Legion Post #64, Marietta American Legion Post 142, Waverly Boathouse of Marietta, Marietta Chestnut Lanes, Barnesville Dakota s Roadhouse of Jackson, Jackson Denny s Blue Angel, Bellaire Eagles Aerie 2279, McArthur Fiore Enterprises, New Lexington Gloeckner s Cafe, Pomeroy Golden Nugget, Bridgeport Hank s Place, Powhatan Point Lawnsdale Carryout and Bar Inc, Belpre Loyal Order of Moose #2263, Waverly Marie Lauveaus Bar & Grill II, Jackson Matts Tiger Pub LLC, Shadyside North Hills Lanes, Marietta Norwood Tavern, Marietta Oasis Bar & Grill, Belle Valley Portsmouth Elks BPOE #154, Portsmouth St Clair Lanes, St. Clairsville The End Zone Pizzaria, Ironton Veterans of Foreign War Post 8850, Ironton Wooden Shoe Bar, Woodsfield Ozzy s Pub, Akron; Judy Morgan, owner. Original Keno Retailer. Kenotes! Fall/Winter 2018

15 Region 8, Youngstown A 1 Quick Stop Drive Thru, East Liverpool American Legion Post #76, Sebring Blue Wolf Tavern, Boardman Brennan s Pub, Ashtabula Broadway Brew House, New Philadelphia Carroll Meadows Golf Course, Carrollton Casa De Emanuel Restaurant, East Liverpool Chicks Bar, Ashtabula Echo Lanes, Warren Erin s Pub, Hubbard Finish Line, Lowellville Gasoline Alley, Niles Gavin s, New Philadelphia Grand Valley Lane, Rome Holiday Bar, Warren Holiday Bowl, Struthers Ice House Inn, Austintown Irish Bob s Pub, Youngstown Mark s Landing, Lisbon McKinley Lanes, Niles Patsy s Bar & Grille, Campbell Railroad Cafe, Minerva Sons of Italy Lodge 1169 Ashtabula, Ashtabula St George 66, Youngstown T J s Restaurant & Lounge, Stone Creek Teenie s Tavern, Youngstown The Dash Inn, Youngstown Tucker s Tavern, Toronto Up a Creek Tavern, Warren White Front Cafe, Toronto *Note: Retailers in bold are members of the Ohio Lottery s Keno Million Dollar Club. Windsor Pub, Akron. Kelly & Jenni. Original Keno Retailer. 15

16 Ohio Lottery to attend the Buckeye Bar Expo Oct. 15 at the Hollywood Casino Columbus The Ohio Lottery will be among the vendors at the 2018 Buckeye Bar Expo, presented by the Ohio Licensed Beverage Association. Stop by the Lottery booth #205 to say hello and see the latest equipment.... The Ohio Lottery is an Equal Opportunity Employer and Service Provider Please Play Responsibly John Kasich, Governor Dennis Berg, Director Patrick McDonald, Commission Chair Contributors Marie Kilbane Seckers, Editor Molly Fanta 24/7 Problem Gamblers Helpline Total copies printed: 6,100 Unit Cost: $0.486 Publication Date: 10/18 THE OHIO LOTTERY 615 West Superior Ave. Cleveland, Ohio PRESORTED FIRST-CLASS MAIL U S POSTAGE PAID Cleveland OH PERMIT NO. 2484