Staff Travel Restrictions. Winter 2017/2018

Transcription

1 Staff Travel Restrictions Winter 2017/2018 Sunday 10 December 2017 to Saturday 19 May 2018

2 Index 2 Restrictions Information 3 Codes used in the Facilities barred & Exceptions columns and Index 4 Overview of Restriction Changes & Arriva Trains Wales 5 Caledonian Sleeper & Chiltern Railways 6 CrossCountry Trains 7 East Midlands Trains 8 East Midlands Trains (continued) & First Hull Trains 9 First Hull Trains (continued) 10 Great Western Railway 11 Great Western Railway (continued) & Greater Anglia 12 Greater Anglia (continued) & Scotrail 13 Scotrail (continued) & Southeastern, Southern, Gatwick Express, Thameslink and Great Northern 14 South Western Railway & Transpennine Express 15 Virgin Trains East Coast 16 Virgin Trains East Coast (continued) & Virgin Trains West Coast 17 Virgin Trains West Coast (continued) & Eurostar International Ltd 18 Shipping Services - Caledonian MacBrayne 19 Isle of Man Steam Packet Company, P&O Ferries & Stena Line Ltd. - SLL 20 Stena Line Ltd. - SLL (continued) 21 Stena Line Ltd. - SLL (continued), Wightlink - Isle of Wight 22 Leisure Railways - East Lancashire Railway & Mid Hants Railway (Watercress Line) 23 North Yorkshire Moors Railway 1

3 This is your guide to the restrictions on the use of free and privilege staff travel facilities. If a service is not listed then specific restrictions do not apply. You should refer to this and the Where Can I Go? document when planning your journey as they will help you in getting the best out of your benefits. Trains shown in the passenger timetable with U or S stops cannot be used for either alighting or joining at the stations designated. Buy your privilege tickets in advance before boarding the train. If you don t you will be charged the STD single fare for the journey or a penalty fare if appropriate. Where the facility to purchase a privilege ticket does not exist at your commencing station, you should actively seek to obtain a ticket at the first available opportunity, either on the train or from gateline staff. If you wish to use a sleeper service, book as early as possible. Only a limited number of reservations may be available for staff travel on each service and this can sometimes be reduced if demand is high. If you wish to travel on a train marked with the symbol R in the passenger timetable you must obtain a seat reservation. This will be issued free of charge to ticket holders. On those services designated R seat reservations are strongly recommended (a fee, where applicable, will be payable). When travelling using your staff travel facilities, priority should be given to fare-paying passengers. Whenever possible, cardholders should travel on lightly-loaded trains. If a train is crowded, cardholders should allow fare-paying passengers to take seats. Grand Central are an open access operator. They have no agreement to exchange travel facilities with the franchised Train Operating Companies and as such free and privilege rate travel facilities are not available for use on Grand Central services. 2

4 Codes used in the facilities barred and exceptions columns Facilities barred A All 1 st Class National Rail free and privilege travel facilities B C D E F G (including privilege season tickets). All 1 st Class National Rail free travel facilities. All 1 st Class National Rail privilege travel facilities (including privilege season tickets). All 1 st Class National Rail free and privilege travel facilities (including privilege season tickets) in 1 st Class accommodation (may be used in STD accommodation). All STD National Rail free and privilege travel facilities (including privilege season tickets). All STD National Rail free travel facilities. All STD National Rail privilege travel facilities (including privilege season tickets). Exceptions X Gold Status Passes Y Z Silver Status Passes Blue Status Passes Unless otherwise stated, the restrictions listed apply to the use of both leisure and residential travel facilities. Index STD Standard class travel 3

5 Overview of Restriction Changes Since Summer 2017 Timetable East Midlands Trains have added eleven new advisory services, updated the time of the restricted service and added guidance on non-timetabled loco-hauled services. Great Western Railway have added one advisory service Scotrail have added advisory wording Virgin Trains West Coast have added one advisory service Caledonian MacBrayne have clarified which services are covered for staff travel facilities P&O Ferries have updated the age bracket for children Stena Line Limited have updated the age bracket for children and some changes to port tax charges for children New excluded dates provided by East Lancashire Railways, Mid Hants Railway (Watercress Line) and North Yorkshire Moors Railway Arriva Trains Wales There are currently no specifically restricted Arriva Trains Wales services. However, holders of active 1 st Class staff travel facilities are advised that Business Class accommodation should only be used where seats are available. These seats should be vacated whenever required for fare paying customers. Business Class seat reservations for active staff are not permitted. On a limited number of Arriva Trains Wales services free meals are offered in Business Class accommodation. Holders of 1 st Class travel facilities are not permitted to accept these. However meals can be purchased on the day of travel from the catering staff. Where seats are available, and only on the trains where this service is offered, holders of STD Class travel facilities may travel in Business Class accommodation upon payment of the relevant Upgrade for the journey being made and meals will be included. This information is provided by the Head of Revenue, Arriva Trains Wales Ltd, St. Mary s House, 47 Penarth Road, Cardiff, CF10 5DJ. 4

6 Sleeper Accommodation Inclusive privilege rate fares are available for travel in the sleeping accommodation on services from London Euston to Edinburgh/Glasgow/ Aberdeen/Inverness/ Fort William. Holders using free travel facilities (e.g. a Status Pass or dated Staff Travel Card) or privilege rate Off-peak/Anytime tickets for the journey will have to purchase a separate berth supplement, unless they hold a Gold Status Pass endorsed for free travel in Sleeping Berths. Holders of STD facilities may not travel in 1 st Class accommodation, at a discounted rate. Those with STD facilities wishing to travel in 1 st Class should pay the full public price. Seated Accommodation Caledonian Sleeper Staff travel holders are not permitted to travel in the overnight seated accommodation on these services. However, they may travel in the seated accommodation on the legs of the journey between Fort William and Edinburgh and vice versa, and Kingussie and Inverness where the sleeper train forms a day service (reservations are not required). Free or privilege rate travel facilities can be used on these services. It should be noted that the seated section of the train is STD Class only. For further information on making a reservation please refer to the Rail Staff Travel website Holders of staff travel facilities with confirmed reservations in 1 st Class on the sleeper may use the Caledonian Sleeper Lounge up to 2 hours before boarding and until on the morning of arrival. This information is provided by Retail & Pricing Manager, Caledonian Sleeper, 1 Union Street, Inverness, IV11PP. Chiltern Railways Please note that the Business Zone on Chiltern Railways Mainline Silver Trains services is not 1 st Class accommodation, but an additional facility available to all staff travel facilities holders upon payment of the full public supplement (currently 10 off-peak / 25 peak). This information is provided by the Pricing and Ticketing Manager, Chiltern Railways, Great Central House, Marylebone Station, Melcombe Place, London, NW1 6JJ. 5

7 There are no restrictions to users of free and privilege rate travel facilities on any CrossCountry service. However the following should be noted: 1) Active staff holders of National Rail 1 st Class travel facilities must give priority to fare-paying 1 st Class customers. 2) Active staff holders of National Rail STD travel facilities are requested to vacate their seats if fare-paying customers are standing. Please note Whilst there are no specified restrictions on CrossCountry services as outlined above, due to high demand and limited capacity in 1 st class accommodation, CrossCountry respectfully asks all active staff travel facilities holders using free and reduced rate 1 st class and reduced rate 1 st class travel facilities to refrain from occupying 1st class accommodation on the following routes/services as outlined below: Routes: Bristol/Birmingham/Manchester/York/Reading Times: & Day(s): Monday Friday only Catering CrossCountry Staff with 1 st Class travel facilities may partake of complimentary tea, coffee and soft drinks on CrossCountry services with the exception of the following routes where Turbostar rolling stock operate and catering is provided by an external supplier: Cardiff Nottingham, including local flows between Birmingham and Nottingham Birmingham Stansted Airport, including local flows between Birmingham and Leicester Acceptance of alcohol or complimentary food is not permitted on any CrossCountry service. Additionally, staff travel holders are not provided with free Wi-fi on these services as this is only available to full fare paying passengers. This information is provided by the Pricing and Revenue Manager, CrossCountry, 5th Floor, Cannon House, 18 Priory Queensway, Birmingham, B4 6BS. 6

8 East Midlands Trains Train From To Days Dates Barred Facilities Barred Exceptions Sheffield London St. Pancras Monday - Friday 10/12/17-19/05/18 E Note 1 Note 1 The STD Class Facilities shown as barred apply only for passengers joining at Bedford for travel to London St. Pancras. In addition to the above restriction, please note the points below: 1) Users are respectfully asked to avoid travelling in 1 st Class on the following service departing from Derby/Leicester (Mon- Fri): Sheffield - London St. Pancras 2) The following services are extremely busy in both 1 st and STD Class accommodation from London St. Pancras, and users are strongly recommended to travel on alternative services (Mon-Fri): Derby - London St. Pancras Derby - London St. Pancras Sheffield - London St. Pancras Nottingham - London St. Pancras Nottingham - London St. Pancras London St. Pancras - Nottingham London St. Pancras - Sheffield London St. Pancras - Nottingham London St. Pancras - Sheffield London St. Pancras - Nottingham London St. Pancras - Sheffield London St. Pancras - Nottingham London St. Pancras - Sheffield London St. Pancras - Nottingham 3) The following services are extremely busy in STD Class accommodation between Liverpool Lime Street and Manchester Piccadilly and users are strongly recommended to travel on alternative services (Mon- Fri): 7

9 06.47 Liverpool - Norwich Liverpool - Norwich Liverpool - Norwich Manchester - Liverpool On special non-timetabled loco-hauled services that EMT may operate from time to time, rail staff travel facilities will not be valid. Please Note All active staff travel facilities holders are requested to vacate their seats if fare paying customers are standing. Users of active 1 st Class travel facilities should always give fare paying 1 st Class passengers priority on all trains. This means under no circumstances should 1 st Class seats be booked in advance on East Midlands Trains services. 1 st Class travel facility holders are respectfully requested to refrain from accepting the complimentary glass of wine, fruit juice, breakfast and snacks, but are welcome to accept tea, coffee and mineral water. Breakfast is available to purchase on-train for 5.00 (Mondays - Fridays). 1 st Class lounges are not available to any 1 st Class travel facility holders before This information is provided by the Pricing Manager, East Midlands Trains, 1 Prospect Place, Millennium Way, Pride Park, Derby DE24 8HG. First Hull Trains Holders of First Hull Trains staff travel passes and National Rail staff travel cards and passes are not permitted to make seat reservations on First Hull Trains services. Pass holders are required to give up seats to fare paying customers if requested by the Train Manager. There is limited capacity, so travel with these cards and passes on the following First Hull Trains services is only available at the discretion of the Train Manager (pass holders should confirm with the Train Manager prior to boarding). 8

10 Train From To Days Dates Barred Facilities Barred Exceptions Hull Kings Cross Kings Cross Kings Cross Hull Monday - Friday Monday - Friday Note 1 Restriction applies to passengers joining at Kings Cross. Boarding at other stations en-route is permitted. 1 st Class Travel Holders of First Hull Trains 1 st Class passes and National Rail staff 1 st Class cards and passes may occupy seats in 1 st Class accommodation, subject to availability. Pass holders are required to give up seats for fare paying customers if requested by the Train Manager or 1 st Class host, or move to other seats so as to afford full fare paying passengers the benefit of their choice of seats, at any point during the journey. Holders of all staff STD passes will be required to pay the appropriate 1 st Class fare for the journey being taken if they wish to travel in 1 st Class. When available, payment of the Weekend 1 st upgrade is sufficient. Holders of 1 st Class staff passes may partake of complimentary tea, coffee, water and biscuits/light snacks as available. However, acceptance of any other food or drink is not permitted unless a catering voucher (currently 4) has been purchased on board that train from the Train Manager; the receipt for this should be retained and shown to the 1 st Class host if requested. Vouchers purchased on one train are not valid for use on another, and are not refundable. In all cases, priority of stock will be given to full fare paying customers, and the provision of food and drink to holders of staff passes and PRIV/FIP discounted tickets is not guaranteed for shorter journeys, although every effort will be made to serve all passengers. Staff and their dependents who have purchased PRIV/FIP discounted 1 st Class fares, or a Weekend 1 st upgrade, are entitled to partake of the full catering offer without the need to purchase the voucher. This information is provided by the Revenue Development Manager, First Hull Trains, Premier House, Ferensway, Hull, HU1 3UF. 9 10/12/17-19/05/18 10/12/17-19/05/18 Hull Friday 10/12/17-19/05/18 All All (Note 1) All (Note 1) Nil Nil Nil

11 Great Western Railway Train From To Days Dates Barred Facilities Barred Exceptions Portsmouth Harbour Cardiff Central Friday 10/12/17-19/05/18 AE Note 1 X Portsmouth Harbour Cardiff Central Friday 10/12/17-19/05/18 AE Note 1 X Note 1 Between Portsmouth Harbour and Bristol Temple Meads only. In addition to the above restrictions, please note the points below: The following trains are extremely busy (often with passengers standing) Monday to Friday in both STD and 1 st Class accommodation and it is strongly recommended that staff travel facilities holders use alternative services: London Paddington Swansea London Paddington Taunton London Paddington Bristol Temple Meads London Paddington Penzance London Paddington Bristol Temple Meads (Fridays only) London Paddington Swansea London Paddington Weston-super-Mare In addition please note: 1) Active staff holders of National Rail 1 st Class travel facilities must give priority to fare-paying 1 st Class customers. 2) Active staff holders of National Rail STD travel facilities are requested to vacate their seats if fare-paying customers are standing. 10

12 3) In respect of journeys terminating at Paddington on services which arrive between and and journeys departing from Paddington between and 19.15, holders of all staff travel facilities should only use accommodation where spare seats are available. Whenever required by fare-paying customers, including those joining en-route, seats should be vacated immediately. 4) 1 st class free pass facilities holders may partake of complimentary tea, coffee, hot chocolate, water and Borders twin pack biscuits on Great Western Railway services. However, regardless of the type of free 1 st Class staff travel facilities held, acceptance of other complimentary food items, fruit juice, fizzy or alcoholic drinks is not permitted. Travel facilities holders who have PRIV/FIP discounted 1 st Class tickets, or at weekends who have purchased a Weekend 1 st upgrade, are entitled to partake of the full complimentary catering offer. This information is provided by the Pricing Manager, Great Western Railway, Milford House, 1 Milford Street, Swindon SN1 1HL. Greater Anglia Train From To Days Dates Barred Facilities Barred Exceptions Norwich Liverpool Street Monday - Friday 10/12/17-19/05/18 AE Note 1 XY Norwich Liverpool Street Monday - Friday 10/12/17-19/05/18 AE Note 1 XY Note 1 This restriction applies only to staff making journeys between Manningtree or Colchester and London and vice versa. However, owing to capacity issues holders travelling from Ipswich are asked to avoid using the above trains where possible. Alternative services commencing from Ipswich are the 06.29, and 07.38, or the (commencing at Stowmarket). 11

13 Staff travel holders are also respectfully asked to avoid travelling in 1 st Class accommodation on the following services (Mon-Fri): Norwich to Liverpool Street (South of Ipswich) Liverpool Street to Norwich On all other Greater Anglia services, holders of 1 st and STD Class free and privilege travel facilities are asked only to occupy seats that are not required by fare-paying passengers. If at any point during the journey seats become required by fare-paying passengers, staff are requested to vacate them immediately. This ruling does not apply to retired staff. In addition, active staff and dependants must not make 1 st or STD seat reservations on any Greater Anglia service booked to arrive in London before 10.00, or to depart London between and (inclusive) on Mondays to Fridays. Catering Please note that the complimentary refreshments served in 1 st Class on Stansted Express services or from the café bar on InterCity services are not available to staff travel holders regardless of the level of facilities held. This information is provided by the Head of Revenue, Greater Anglia, Floor 11, One Stratford Place, Montfitchet Road, London E20 1EJ. ScotRail Daytime services There are currently no specific 1 st Class restrictions on free and privilege travel facilities on any ScotRail daytime services. However, active staff and dependants are reminded of the following: Wherever possible staff travel facilities holders should seek to travel on lightly loaded trains When this is not possible and travel is undertaken on a crowded train, it is expected that staff travel facilities holders should stand back to allow fare-paying passengers to obtain seats Failure by staff travel facilities holders to take this action will result in consideration being given to the imposition of a travel restriction on the service(s) in question 12

14 Specifically, we would encourage 1 st Class staff travel facilities holders to take note of the above on the following services: Glasgow Queen Street Edinburgh Waverley (and vice versa) express services departing between and 08.00, and between and Glasgow Queen Street - Aberdeen services departing 07.41, and This information is provided by the Revenue Development Team, ScotRail, Atrium Court, 50 Waterloo Street, Glasgow, G2 6HQ. Southeastern Southeastern asks you to be pro-active in considering their 1 st and STD Class fare paying passengers by allowing them to take their seats first. Where fare paying passengers are standing, please offer to give up your seat. This does not apply to retired staff. This information is provided by the Passenger Services Director, Friars Bridge Court, Blackfriars Road, London SE1 8PG. Southern, Gatwick Express, Thameslink and Great Northern There are no specific restrictions on Southern, Gatwick Express, Thameslink and Great Northern services. However you are asked to be pro-active in considering fare paying passengers by allowing them to take their seats first. Where a train has passengers standing, rail staff are requested to give up their seats for fare paying passengers. This does not apply to retired staff. This information is provided by the Head of Revenue & Development, Govia Thameslink Railway, 2nd Floor, Monument Place, 24 Monument Street, London EC3R 8AJ. 13

15 South Western Railway Train From To Days Dates Barred Facilities Barred Exceptions Portsmouth Harbour Waterloo Monday - Friday 10/12/17-19/05/18 AE Note XY Note Restriction applies between Haslemere and Waterloo (including all intermediate stations). This service is free of restrictions between Portsmouth Harbour and Haslemere, but staff travel facilities holders (as outlined above) will need to de-train at Haslemere onto alternative services to continue their journey. General Restrictions Active holders of 1 st Class free travel facilities are requested to give priority to fare paying passengers on peak period services and to relinquish 1 st Class seats if fare-paying passengers are standing. This does not apply to retired staff. This information is provided by the Pricing Manager, South Western Railway, Friars Bridge Court, Blackfriars Road, London SE1 8NZ. TransPennine Express There are no restrictions to users of free and privilege travel facilities on TPE services, however the following should be noted: 1) Active staff holders of 1 st Class travel facilities are advised that 1 st Class accommodation should only be used where seats are available. These seats should be vacated whenever required by fare paying customers. 1 st Class seat reservations for active staff and dependants are not permitted. 2) Active staff holders of STD Class travel facilities are requested to vacate their seats if fare paying customers are standing. This information is provided by the Pricing Manager, TransPennine Express, 7th Floor, Bridgewater House, 60 Whitworth Street, Manchester M1 6LT. 14

16 Virgin Trains East Coast There are no restrictions to users of free and privilege rate travel facilities on Virgin Trains East Coast services. However, please observe the following: 1) Holders of 1 st Class and STD free and privilege travel facilities may use respective accommodation whenever there are seats unoccupied by fare-paying passengers. In addition if during the journey the seat is required by fare paying passengers however, staff are requested to vacate them immediately. This ruling does not apply to retired staff. 2) On all Virgin Trains East Coast services, fare-paying passengers should be allowed to occupy their choice of seats first. 3) Active staff and their dependants must not make 1 st Class seat reservations on any Virgin Trains East Coast service, Mondays to Fridays. Additionally, active and retired staff and their dependants must not make STD seat reservations from Peterborough or Stevenage to London arriving before 09.40, nor from London to Stevenage or Peterborough inclusive, Mondays to Fridays. 4) 1 st Class free travel facilities holders may partake of tea, coffee, water, fruit juice, biscuits and savoury snacks on Virgin Trains East Coast services. However, regardless of the type of free 1 st Class staff travel facilities held, acceptance of complimentary food, fizzy or alcoholic drinks is not permitted unless a catering voucher has been purchased in advance from the designated member of ontrain staff. In all cases the voucher should be handed to the member of the on board crew before ordering or accepting food or drink. A voucher costs 5.00 per person and no child discounts are available. Vouchers purchased on one train are not valid for use on another. 15

17 N.B Holders who have purchased Staff/FIP Privilege 1 st Class fares, or at Weekends who have purchased a Weekend 1 st upgrade, are entitled to partake of the offer without the need to purchase the voucher. Trains starting/terminating at Glasgow, Edinburgh, Aberdeen and Inverness are exceptionally busy, especially during school holidays and whenever possible, these trains should be used only by staff who are travelling to/from stations north of Newcastle. For further information please contact: Nigel Cross, Virgin Trains East Coast Pricing and Revenue Management Support, East Coast House, Skeldergate, York, YO1 6DQ. Virgin Trains West Coast Train From To Days Dates Barred Facilities Barred Exceptions Euston Edinburgh Monday - Friday 10/12/17-19/05/18 D Note X Note Restriction only applies to holders boarding the service at Euston and alighting at Milton Keynes. There are no restrictions to users of free and privilege rate travel facilities on any other Virgin Trains West Coast service. However, the following trains are extremely busy (often with passengers standing) in both STD and 1 st Class accommodation Monday to Friday, and it is strongly recommended that staff travel facilities holders use alternative services: Euston - Manchester Piccadilly Euston - Birmingham New Street Euston - Liverpool Lime Street Euston - Holyhead Euston - Glasgow 16

18 In addition please note: 1) Active staff holders of National Rail 1 st Class travel facilities must give priority to fare-paying 1 st Class customers. 2) Active staff holders of National Rail STD travel facilities are requested to vacate their seats if fare-paying customers are standing. 3) Owing to overcrowding, holders of National Rail and Virgin Trains 1 st Class staff travel facilities are not permitted to use the 1 st Class lounge at London Euston on Thursdays and Fridays between and At all other times admittance is at the discretion of lounge staff. 1 st Class travel facilities holders may partake of complimentary tea, coffee and soft drinks on West Coast services. However, regardless of the type of staff travel facilities document held acceptance of alcohol or complimentary food is not permitted. This information is provided by the Head of Revenue and Analysis, Virgin Trains, North Wing Offices, Euston Station, London, NW1 2HS. Eurostar International Ltd Availability of FIP fares on Eurostar: FIP fares are subject to availability, (this is limited between and on Fridays) and staff are reminded that the further in advance the FIP tickets are booked the greater the choice of trains available. 17

19 Shipping Services Caledonian MacBrayne Travel facilities are available only to staff who entered the service prior to 1 January 1971 and only on the routes listed below. Reduced rate travel facilities are available to all eligible active and retired staff on these services upon presentation of a valid undated Staff Travel Card at the Company s booking offices. Free travel facilities, obtained by use of a dated Staff Travel Card, are granted to all eligible active and retired staff on routes only. On routes 1 12 free travel is granted only to eligible active salaried staff who should make an application for specific journeys (maximum 2 per annum) to their usual travel facilities administration point. 1) Ullapool - Stornoway 2) Uig - Tarbert 3) Uig - Lochmaddy 4) Mallaig - Armadale 5) Oban - Craignure 6) Oban - Castlebay 7) Oban - Lochboisdale 8) Oban - Coll 9) Coll - Tiree 10) Oban - Tiree 11) Oban - Colonsay 12) Kennacraig - Islay 13) Ardrossan - Brodick 14) Wemyss Bay - Rothesay 15) Gourock - Dunoon This route is now operated by Argyll Ferries 18

20 Isle of Man Steam Packet Company The Isle of Man Steam Packet has requested that all active and retired staff who are entitled to free/discounted travel on their services make reservations in advance of travel. This is to avoid disappointment at not being able to board owing to the ship having insufficient space for privilege rate passengers. P&O Ferries There are no restrictions on the short Dover - Calais route operated by P&O Ferries. Staff who wish to travel on a specific sailing must complete a Concessionary Travel Application form (available from staff offices) and send it together with a photocopy of their Staff Travel Card and Photo Identity Card (where applicable) to P&O Ferries, Channel House, Channel View Road, Dover, Kent CT17 9TJ. Port Taxes The following port taxes are payable on P&O Ferries services in each direction: Route Adult Child (4-15 yrs) Dover - Calais Stena Line Ltd. - SLL Passengers should report at least 45 minutes prior to departure on all routes except Belfast - Liverpool where check-in is at least 90 minutes prior to departure. CAIRNRYAN-BELFAST / FISHGUARD-ROSSLARE / HOLYHEAD- DUBLIN / LIVERPOOL-BELFAST The routes tend to be exceptionally busy throughout the Summer months, Christmas, New Year, Easter, Halloween and Bank Holiday periods. 19

21 Notes: 1) All free and concessionary travel holders must have the correct documentation before travelling. 2) All Stena Line services are single class. Reservations are compulsory on all sailings - Anyone wishing to travel should telephone Stena Line in advance on to make a booking. It is recommended that bookings are made as early as possible throughout the year as space for concessionary travel is subject to availability. An alternative sailing can however be requested if the first choice sailing has no space left for concessionary travel. Please note that bookings cannot be made at the Port on the day of departure. Vehicles - Stena Line operate a pricing structure in which fares are generally cheaper the earlier the booking is made. As such the 50% discount available to staff for conveyance of vehicles will be on the flexi fare available at the time of booking. Port Taxes The following port taxes are payable on Stena Line services in each direction: Route Adult Child (4-15 yrs) Fishguard Rosslare Rosslare - Fishguard Holyhead - Dublin Dublin - Holyhead Cairnryan - Belfast Liverpool - Belfast Belfast - Liverpool

22 HARWICH-HOOK OF HOLLAND (Stena Line BV FIP International Coupon Tickets) Route Adult Child (4-15 yrs) Harwich - Hook of Holland 5.00** 3.00** **Only if obtained at Harwich. Please note that Cabins / Stena Plus / Meals can also be pre-booked. These are available at brochure prices which can be found at www. stenaline.co.uk Wightlink - Isle of Wight There are no restrictions on the use of free and privilege travel facilities by eligible staff* as foot passengers on Wightlink services during the Winter 2017/2018 timetable. * Safeguarded employees who entered the service prior to 1 April

23 Leisure Railways East Lancashire Railway Owing to extremely high passenger demand, privilege fares are not available for the Day Out With Thomas event on: Saturday 5 to Monday 7 May 2018 Also owing to high demand to travel on the Santa Specials, privilege fares are not available between Bury and Rawtenstall from Saturday 25 November to Sunday 24 December Privilege fares remain available on our Heywood to Bury shuttle, operated by a heritage diesel unit. Mid Hants Railway (Watercress Line) Staff Privilege Fares will not be available on the Mid Hants Railway on the following dates in the Winter 2017/18 timetable: Dates Saturday 2 to Sunday 24 December 2017 inclusive Friday 30 March to Sunday 8 April 2018 inclusive Event Santa Special Day out with Thomas 22

24 North Yorkshire Moors Railway On normal operating days and for many special events, concessionary fares will be calculated at 75% discount. To obtain this discount staff travel holders must present their National Rail Staff Travel Card or TOC Privilege Card at a NYMR station ticket office. Privilege rate tickets cannot be purchased on the train. Concessionary fares will not be available on our Pullman Dining Trains, selected NYMR services on the ESK Valley Line to Battersby, Santa Specials, or during the following special events: Tornado Visit - 3, 4, 6, 7, 8, 10 & 11 March 2018 (however, discount will apply to other services not hauled by Tornado). 23

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