Train times 14 December March 2015

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1 Customer helpline For comments and enquiries telephone Train times 14 December March 2015 Access, disabled information or cycle assistance or freephone assistance@northernrail.org textphone Lost property northernrail.org/lostproperty Parking available Staff in attendance Bicycle store facility Disabled assistance available Middlesbrough to Whitby The Esk Valley Railway Fares and service information National Rail Enquiries telephone textphone website nationalrail.co.uk Middlesbrough James Cook Northern working in partnership with the charity Crimestoppers Marton Gypsy Lane Nunthorpe Whitby Ruswarp Sleights British Transport Police telephone Correspondence Customer Relations Department Northern Rail Freepost (RLSL-ABEC-BGUU) Leeds LS1 4DY Battersby Great Ayton Kildale Commondale Castleton Moor Danby Lealholm Grosmont Egton Glaisdale Goathland North Yorkshire Moors Railway Levisham scan to download our mobile app Pickering Northern Rail Limited: a joint venture of Serco and Abellio Registered No: Registered Office: Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook,Hampshire RG27 9UY, UK northernrail.org

2 This timetable shows all trains between Middlesbrough and Whitby. Through trains and connections At the side of the station name a means arrival time and d means departure time. If the train times are in bold type you won t have to change trains. If your arrival time is shown in light type, change at the previous station whose time is printed in bold type unless a footnote gives other instructions. If your departure time is shown in light type, change at the next station whose time is printed in bold type unless a footnote gives other instructions. Buying your ticket It s a legal requirement to have a valid ticket or pass before you start your journey and you risk prosecution if you travel without one. You must buy your ticket from the ticket office or ticket vending machine before getting on the train. If the ticket office is closed or you board at an unstaffed station you can buy your ticket from the conductor on the train. If you avoid using the ticket office or vending machine when they re available, the conductor will charge you the full Anytime Single/Return fare. Alternatively buy your ticket online at northernrail.org #getaticket. Group travel We may give discounts for groups of ten or more. For details please call to 1700 Monday to Friday. Off-Peak/Anytime tickets Some of our routes require an Anytime Day ticket to travel between the hours of 1601 and 1829 on weekdays. For affected routes, and more information please visit: northernrail.org/off-peak National Rail Enquiries Phone for full details of all trains times and fares or visit nationalrail.co.uk Train running The latest information on train running is available by phoning TrainTracker from National Rail Enquiries on or by texting TrainTracker. Text your station name to Whilst every care has been taken to ensure the accuracy of the information contained in this timetable, we can accept no liability for any inaccuracies, and reserve the right to change information without further notice. Engineering work Engineering work sometimes affects services, particularly at weekends and bank holidays. Please check with National Rail Enquiries before travelling by phoning or visiting northernrail.org/improvements You can follow planned engineering updates to this timetable on No smoking Smoking is not permitted on stations or on trains. This includes electronic cigarettes. Local transport enquiries For all your local public transport enquiries phone from 0800 to 2000 daily. Customers with disabilities Northern aims to make its services available to all, including people with disabilities or restricted mobility. We have a Disabled People s Protection Policy (DPPP) that sets out the services available to disabled customers. You can view it on our website or request a copy from our Customer Relations team. To book assistance: or Freephone: to 2000 Monday to Saturday 0900 to 1700 Sunday Textphone: assistance@northernrail.org Wheelchairs, pushchairs and bikes To make it easier for you to board the train with a wheelchair, pushchair or bike, please look out for stickers on the outside of our trains, showing the best doors to use. Mobility scooters We cannot accept any type of mobility scooter for travel on our trains, unless it can be folded and carried on board (similar to a piece of luggage), due to their restricted manoeuvrability and stability. Bicycles Most of our trains can take up to two bikes, subject to space being available, particularly during peak times. Folded bikes can be taken on trains as luggage without restrictions. For further details call our Customer Relations Team on or see our Passenger s Charter. Passenger s Charter We aim to deliver services that meet the needs and expectations of our customers. We set out our promises and standards in a Passenger s Charter. You can view it on our website, ask for a copy at any staffed station or request a copy by post from our Customer Relations Team. We welcome your feedback and suggestions about any aspect of our services. Passenger Focus Telephone: Address: Website: Passenger Focus FREEPOST RTEH-XAGE-BYKZ PO Box 5594 Southend On Sea SS1 9PZ passengerfocus.org.uk Customer Relations If you have comments or enquiries about any of our services please contact us. Telephone: to 2000 Monday to Saturday 0900 to 1700 Sunday customer.relations@northernrail.org Address: Customer Relations Department Northern Rail Ltd Freepost (RLSL-ABEC-BGUU) Leeds LS1 4DY Christmas 2014 and New Year 2015 Trains will stop running around 2000 on Christmas Eve and New Year s Eve and start later than normal on 27 December and 2 January. Contact Customer Relations or visit our website for details. Trains don t run on Christmas Day, Boxing Day or New Year s Day.

3 Bus pick-up points Battersby on the main road near the station entrance. Castleton Moor at the station entrance, on the main road. Commondale on the main road outside the Cleveland Inn for Middlesbrough, and opposite for Whitby. Danby on the main road, at the junction with the station road. Egton on the main road, at the station entrance. Glaisdale on the main road, at the station entrance. Great Ayton at the bus stops on Great Ayton High Street opposite the Royal Oak pub for Whitby, and outside the pharmacy for Middlesbrough. Grosmont at the level crossing next to the Co-opertive store for Middlesbrough, and next to the station car park for Whitby. Gypsy Lane on the junction of Gypsy Lane and The Avenue next to the Brunton Arms pub for Middlesbrough, and the opposite side for Nunthorpe. Kildale on the main road, at entrance to the station road. Lealholm at the post office on Lealholm Lane same side as the post office for Whitby, the opposite side for Middlesbrough. Marton the bus stops on Ladgate Lane same side of the road as the station for Nunthorpe, and the opposite side for Middlesbrough. Middlesbrough in the layby on Bridge Street at the back of the station. Nunthorpe service bus stops on Guisborough Road, by the entrance to the station car park for Whitby, outside the Nunthorpe Early Years Centre for Middlesbrough. Ruswarp at the bus stop outside the station same side of the road as the station for Middlesbrough, and the opposite side for Whitby. Sleights on the road at entrance to the lane leading to station. Whitby on Langbourne Road which is next to the station car park. We re sorry but we can't carry dogs or non-folding prams, pushchairs, bikes and wheelchairs on the replacement buses.

4 Middlesbrough - Whitby Middlesbrough - Whitby A A A Newcastle d b 0708c b b Bishop Auckland d Darlington d Middlesbrough d James Cook Marton Gypsy Lane Nunthorpe a d Great Ayton Battersby a d Kildale Commondale Castleton Moor Danby Lealholm Glaisdale a d Egton Grosmont Sleights Ruswarp Whitby a A A A A A Newcastle d b 1641b Bishop Auckland d Darlington d Middlesbrough d James Cook Marton Gypsy Lane Nunthorpe a d Great Ayton Battersby a d Kildale Commondale Castleton Moor Danby Lealholm Glaisdale a d Egton Grosmont Sleights Ruswarp Whitby a A A A A Newcastle d b 0706c b b Bishop Auckland d Darlington d Middlesbrough d James Cook Marton Gypsy Lane Nunthorpe a d Great Ayton Battersby a d Kildale Commondale Castleton Moor Danby Lealholm Glaisdale a d Egton Grosmont Sleights Ruswarp Whitby a A A A A A A Newcastle d b 1642b Bishop Auckland d Darlington d Middlesbrough d James Cook Marton Gypsy Lane Nunthorpe a d Great Ayton Battersby a d Kildale Commondale Castleton Moor Danby Lealholm Glaisdale a d Egton Grosmont Sleights Ruswarp Whitby a b Change at Darlington and Middlesbrough. c Change at Darlington. A From Hexham. 6 b Change at Darlington and Middlesbrough. c Change at Darlington. A From Hexham. 7

5 Whitby - Middlesbrough Whitby - Middlesbrough B B B B B B Whitby d Ruswarp Sleights Grosmont Egton Glaisdale a d Lealholm Danby Castleton Moor Commondale Kildale Battersby a d Great Ayton Nunthorpe a d Gypsy Lane Marton James Cook Middlesbrough a Darlington a Bishop Auckland a Newcastle a h h C Whitby d Ruswarp Sleights Grosmont Egton Glaisdale a d Lealholm Danby Castleton Moor Commondale Kildale Battersby a d Great Ayton Nunthorpe a d Gypsy Lane Marton James Cook Middlesbrough a Darlington a Bishop Auckland a Newcastle a h B B B B B B Whitby d Ruswarp Sleights Grosmont Egton Glaisdale a d Lealholm Danby Castleton Moor Commondale Kildale Battersby a d Great Ayton Nunthorpe a d Gypsy Lane Marton James Cook Middlesbrough a Darlington a Bishop Auckland a Newcastle a h h C Whitby d Ruswarp Sleights Grosmont Egton Glaisdale a d Lealholm Danby Castleton Moor Commondale Kildale Battersby a d Great Ayton Nunthorpe a d Gypsy Lane Marton James Cook Middlesbrough a Darlington a Bishop Auckland a Newcastle a h Change at Middlesbrough and Darlington. B To Hexham. C To Carlisle. 8 h Change at Middlesbrough and Darlington. B To Hexham. C To Carlisle. 9 Printed by Wyndeham Gait Ltd., Grimsby.

A Residents Railcard offers 1 /3 off normal adult train fares on the Esk Valley. The Railcard is not valid for season tickets. The Residents Railcard 2015 price is just 10 per year.

6 Use and enjoy the Esk Valley Railway The Esk Valley Railway is supported by the not-for-profit Esk Valley Railway Development Company (EVRDC). The Residents Railcard entitles you to: Discounted fares between Whitby and Middlesbrough and intermediate stations on Northern Rail services. A Residents Railcard offers 1 /3 off normal adult train fares on the Esk Valley. The Railcard is not valid for season tickets. The Residents Railcard 2015 price is just 10 per year. If you live in the Hambleton, Scarborough or Ryedale Districts of North Yorkshire, or in the Boroughs of Middlesbrough, Redcar and Cleveland or Stockton, you are eligible for a 2015 Railcard. You can buy a railcard from these stations: Whitby, Middlesbrough, Redcar Central, Thornaby, Thirsk, Malton and Scarborough. You can also apply to EVRDC by filling in the form below and posting a cheque to the address below. Name Address Telephone address Post Code Renewals only: start date Cheques should be made payable to EVRDC and sent with this form to: The Coliseum, Victoria Place, Whitby, North Yorkshire Y021 1EZ Telephone: enquiries@eskvalleyrailway.co.uk Website: eskvalleyrailway.co.uk Live departure information Customers on the Esk Valley line can now access real-time departure boards on our website. We re trialling GPS tracking equipment which gives a more accurate indication of how far away a train is from a particular station. Just visit northernrail.org/travel/livedepartures or eskvalleyrailway.co.uk for more information. Whitby Steam Services Extra steam hauled services operate between Whitby, Grosmont and Pickering from March through to October. For more information please contact North Yorkshire Moors Railway Telephone info@nymr.co.uk Website nymr.co.uk

How to read this timetable

How to read this timetable 25 Train times 13 December 2015 14 May 2016 Parking available Staff in attendance Bicycle store facility Metrolink Interchange stations Disabled assistance available Manchester to Stalybridge and Huddersfield