North Mason Chamber Visitor Information Center First Quarter* Progress Report, 2016

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1 North Mason Chamber Visitor Information Center First Quarter* Progress Report, 2016 VISITORS SERVED IN PERSON: Belfair Licensing office** First Quarter 5,488 5,684 Second Quarter 9,592 Third Quarter 7,257 Fourth Quarter 4,596 TOTAL 26,933 Transaction Breakdown: First Quarter 2015 First Quarter 2016 Vehicles 5,046 5,110 Vessels Hunting Fishing Shellfish Discover pass/yearly Discover pass/daily 3 10 National park pass/year 0 10 National park pass/day 0 0 *Please note: In 2015, we combined first and second quarters for the following data: Visitor Center Entrance: First Quarter 79 First/Second Qtr 146 Third Quarter 137 Fourth Quarter 91 TOTAL 374 BY PHONE: First Quarter 139 First/Second Qtr 460 Third Quarter 277 Fourth Quarter 72 Total 809 Calls came from Portland, Olympia, Seattle, Bellevue, Des Moines, Bellevue, Hoodsport, Tacoma, Port Angeles, Pasco, Bainbridge Island, Longview, Sequim, Gig Harbor, Bellingham, Poulsbo, Chehalis, Lacey Monterey, CA Colorado Springs, CO Hood River, OR Astoria, OR Atlanta NE, GA Bethany, OK Billings, MT Culebra, TX Eugene, OR Fresno, CA Glendale, CA Greenville, SC Half Day, IL Houston, TX Phoenix, AZ Richmond, VA San Antonio, TX San Diego, CA Scottsdale, AZ Radford, VA, and more

2 BY First Quarter 107 First/Second Quarters 313 Third Quarter 196 Fourth Quarter 65 Total 574 Requests from locations including: Iowa, Idaho, Texas, Arizona, Beaverton, Seattle, Federal Way, Olympia, Beaverton, Oregon PACKETS: First Quarter 21 First/Second Quarters 17 Third Quarter 27 Fourth Quarter 36 Total 80 Packets sent to various locations, including: Olympia Sequim, Anacortes, Lacey, Kirkland, Toppenish and Puyallup **We offer VIC services in Belfair Licensing, a wholly owned subsidiary of the Chamber Visitors can choose from a full array of brochures, maps and other tourism materials as they can in our VIC lobby office, which has a separate entrance Both offices are staffed full time 45 employees in total For Blue Collar Agency: We have been supplying a steady stream of information, including listings of lodging, restaurants, businesses that offer military/college discounts, places that host weddings, places to buy shellfish, RV/camping sites, where to buy fishing licenses, boat launches, and things to do in Mason County, among others We are now working with Blue Collar on marketing/promoting Mason County festivals We have provided current information on all festivals, including contact information, past marketing strategies, etc, and are (ongoing) conducting informational interviews with key festival event planners We are the primary contact for all festival managers, answering inquiries and informing them of marketing efforts on their behalf We also manage the new Wild Side of Washington tourism tent, including staffing the tent, storing the equipment, and coordinating all festival contact In 2016, the tent has already appeared at the Traveler 5K Run/Walk in Union, Hama Hama Oyster Rama, and will be featured at Forest Festival, Taste of Hood Canal and OysterFest The tent experience also includes the appearance of Shuck, the Oyster, along with a photographer

3 WEBSITE Traffic Analysis: Reported period: I Mar I 2016 I OK Reported period Month Mar 2016 First visit 01 Mar :05 Last visit 31 Mar :56 Unique visitors Viewed traffic * 1,878 Summary Number of visits 4,305 ( 229 v isits/visitor) Not v iewed 23,692 41, GB traffic * * Not viewed traffic includes traffic generated by robots, wor ms, or replies with special HTTP status codes Pages 18,114 (42 Pages/Visit ) Hits 115,920 (2692 Hits/Visit) Bandwidth 1145 GB ( KB/Visit) Monthly history Month ' 1 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec l 11 :1 1 a Unique visitors Number of v isits Pages Hits Bandwidth Jan ,932 4,840 20, , GB Feb ,281 4,921 21, , GB Mar ,878 4,305 18, , GB Apr ,126 4,619 19, , GB May ,026 2,453 9,498 65, GB Jun Jul Aug Sep Oct Nov Dec Total 9,243 21,138 89, , GB Days of month

4 Locales (Top 25) - Full list Locales Pages Hits Bandwidth United States us 16, , GB Ukraine ua MB France fr MB China en MB Russian Federation ru MB Germany de MB Brazil br 84 1, MB =- Canada ca MB = Poland pl MB Great Britain gb MB India in MB :: " Netherlands nl MB Philippines ph MB Belarus by KB Japan jp MB Italy it MB Sweden se KB South Korea kr KB Israel ii MB Indonesia id MB Ivory Coast (Cote D'Ivoire) ci MB ff Denmark dk KB : Thailand th KB Vietnam vn KB Pakistan pk MB Others MB = :I : m J

5 North Mason Chamber of Commerce Visitor Guide & Membership Directory: Our guide is available not only in both of our offices, but throughout the county and Olympic Peninsula at the Chambers of Commerce, Visitor Centers, business offices, parks, gas stations, real estate offices, and more This full-color, 44-page book is produced in-house (5,000 copies) and is available free for the asking The book is paid for with monies raised from advertising Hours of operation: The North Mason Chamber of Commerce VIC is open Monday through Friday, 9:00 AM to 5 PM and on Saturday from 9 AM to 1 PM For first quarter 2015, at 44 hours per week, 4 weeks each month, total of 26 weeks = 1,144 hours (156 days) Stephanie Rowland President & CEO North Mason Chamber of Commerce 30 NE Romance Hill Rd, Suite 103 Belfair, WA wwwnorthmasonchambercom