Club Med LES ARCS PANORAMA EAF PRODUCT MARKETING LES ARCS PANORAMA

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1 Club Med LES ARCS PANORAMA 1

2 Club Med LES ARCS PANORAMA Nestled in an alpine forest clearing at the doorstep of high-altitude mountains, this modern gem is the perfect place to reinvigorate, relax, and reconnect Click here to discover this new resort 2

3 Club Med Les Arcs Panorama 5 pillars of the experience 5/ PREMIUMNESS The most refined 5T Space in the Alps nestled at the top of the Resort offering incredible views 1/ UNIQUE SETTING A modern retreat immersed in the forest, at the doorstep of high-altitude mountains CLIENT BENEFIT : IMMERGE & THRILL CLIENT BENEFIT : INDULGE & PAMPER 4/ WELLNESS An holistic wellness approach made of activities, relaxation and healthy food options CLIENT BENEFIT : RESTORE & REFRESH 2/ CUSTOMER EXPERIENCE A smooth and seamless customer experience thanks to digital innovations CLIENT BENEFIT : LET GO & RELAX 3/ RICHNESS OF EXPERIENCES Resort and offer designed to please kids & families, adults and pro alike CLIENT BENEFIT : BALANCE & RECONNECT 3

4 1/ UNIQUE SETTING Preserved Location & Modern Architecture _A curvy and smooth vessel nestled in a glade covered with snow, in complete immersion with surrounding Pine, Spruce and Larch forest _Belvedere terraces offering a 180 view on the valley and mountain tops _Southern exposure that guarantees an optimal sun presence and breathtaking sunrises and sunsets! _ An interior design that revisits the codes and materials of traditional mountain decoration for a modern and warm atmosphere 4

5 5T Space 1/ UNIQUE SETTING Gourmet Lounge and Bread&Co Baby / Petit / Mini Main Restaurant Main Bar Wellness Hub 5

6 1/ UNIQUE SETTING EASY TO REACH BY PLANE : 2 international airports of Geneva and Lyon nearby. Then it s a 2-hour and 30 minutes drive to reach Les Arcs. N O W B O A R D I N G 6

7 1/ UNIQUE SETTING A UNIQUE DESTINATION: ARC 1600 THE MOTHER OF ALL OTHER ARCS, Arc 1600 is the Paradise for families, the last retreat before high mountains DESTINATION This is where is located our brand NEW Resort Club Med Les Arcs Panorama, on the very top of the station, flirting with an altitude of 1780 m 7

8 1/ UNIQUE SETTING Paradiski THE SKI DOMAIN Created fifteen years ago by the connecting of 2 giant ski areas LA PLAGNE and LES ARCS, via PEISEY VALLANDRY lying in a key location in between Paradiski is one of the world s five biggest ski areas, a mixture of traditional valley resorts and high-altitude, snow-sure purpose built centers Focus on LES ARCS section: The massive ski area offers a variety of terrain, but specializes in long, wide, well-groomed reds for smooth cruising Paradiski is the 2 nd largest ski domain in France and the 4 th in Europe. 8

9 2/ CUSTOMER EXPERIENCE Digital Ecosystem to support In-resort Client Experience 3 main benefits for our GMs A simpler and faster arrival/departure to make the most hassle free and smooth client journey A 360 Digital ecosystem to display information, ease communication and interactions A unique experience of Club Med spirit encouraging conviviality & the CM community feel Easy Arrival : check-in / childcare / ski lessons / ski equipment Resort Mobile App Participative / interactive experiences Efficient WiFi + 3G/4G within the Resort 9

10 2/ CUSTOMER EXPERIENCE What kind of customers are we targeting? 1. Millennial Families 2. Families with older children 3. Adults y-o with young children Value family time and me time Connected & mobile Like design & modernity International travellers Friends & Couples + Opportunity : MICE (slide20) For those who want to combine Ski nature & ski sport The charm of being immersed in the forest & The thrills of high-altitude mountain 10

11 3/ RICHNESS OF EXPERIENCES Premium and modern accommodations 3 levels of comfort - 5 types of rooms for a maximum of flexibility 89% of accommodation either family rooms or connecting FAMILY FAMILY CLUB DELUXE SUITES CLUB DELUXE # rooms Modern design Traditional mountain decoration revisited - Comfort 11

12 3/ RICHNESS OF EXPERIENCES Club Rooms in yellow or pink version One king bed or 2 separate beds Bathroom with a bathtub View on the valley or over the forest 12

13 3/ RICHNESS OF EXPERIENCES Family Deluxe with a separate kids bedroom 2 bedrooms Bathroom with a bathtub View on the valley or over the forest 13

14 3/ RICHNESS OF EXPERIENCES Suites with 2 bedrooms, 2 bathrooms and a separate lounge 2 bedrooms Main Bathroom with a bathtub & a shower 2 nd bathroom with a shower View on the valley or over the forest 14

15 3/ RICHNESS OF EXPERIENCES A place for KIDS & FAMILIES to play and reconnect All kids club with activities and facilities adapted to each age 3 espaces Games Factory Art Studio 4 to 23 months 2 to 3 years 4 to 10 years Music Academy 11 to 17 years A Passworld designed like a skatepark Baby-friendly services : Baby Welcome Baby corner Biberonneries A great ski experience for kids : kids Snow Garden Ski classes from 3 year old (à la carte), 4 year old (included) Kids ski rooms Après-ski also for the kids : kids pools indoor and outdoor 15

16 3/ RICHNESS OF EXPERIENCES, the new FAMILY restaurant concept Kids play Petits Chefs and invite their parents to share dinner Concept: family reconnection, amazement and fun The new family restaurant is led by the idea that children, the «Petits Chefs», invite their parents to have dinner in an astonishing kitchen that hides many surprises! Families are the core of the concept and they participate actively in the creation of their meal: co-creation and coconstruction run the concept Playful, interactive and digital product and design 88 seats Dedicated to Petit & Mini Club for lunch 16

17 3/ RICHNESS OF EXPERIENCES A Gourmet Experience for ALL to savour La Pierre Blanche Restaurant 1790 Gourmet Lounge L Arolla Bar All-day dining 17

18 3/ RICHNESS OF EXPERIENCES Quiet areas to relax QUIET LOUNGE «LA CACHETTE» To enjoy quietness during the stay SPA To get pampered 18

19 3/ RICHNESS OF EXPERIENCES Meetings & Events facilities for GROUPS with the new concept 2 meeting rooms («La Vallée» & «La Forêt») of 50 m2 connected to each other and which can become a plenary room NB : «La Vallée» has a beautiful view over the mountains New concept M & E with the latest equipment : F&B trolley Working Wall Energy Wall La vallée La forêt Potential places for private events : Quiet lounge (114m2): for cocktails (max 50 pax, no seated dinner), with Direct access to the Gourmet Lounge and the Wine Cellar Wine Cellar with 10 seats and an open space (could host 25/30 pax standing) 19

20 4/ WELLNESS A large offer of SPORTS & ACTIVITIES Included : Ski & Snowboard school, Kid's Snow Garden, Snowshoeing A la carte TBC : Snow biking, Dog sledding, Ski Joëring, Snowmobile 20

21 4/ WELLNESS A WELLNESS HUB gathering the spa, pools, terraces, fitness and cardio A 600m² spa by 13 polyvalent treatments rooms including 1 duo room 1 private hair salon 1 Hammam exclusive for spa users 1 relaxation room, indoor and outdoor Indoor heated pools & hammam Fitness, cardio/weight-training & TRX rooms Outdoor pools & hot tub* * Hot tub heated and open in Winter ; outdoor pools closed in Winter 21

22 5/ PREMIUMNESS The most refined 5T space in the Alps Nestled at the top of the Resort, the 5T space Le Belvédère offers incredible views 24 suites (69,5m 2 ) A welcome lounge with a cosy atmosphere A 390m2 terrace with a hot tub and a breathtaking view on the valley A conciergerie Services : In-room mini bar (daily refill) Room Service (continental breakfast and until 10pm) Bar service with champagne from 6pm Dedicated Ski room 22

23 Club Med LES ARCS PANORAMA For any questions : Sarah.rebeyrotte@clubmed.com 23