Rochester Genesee Regional Transportation Authority

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1 Rochester Genesee Regional Transportation Authority Public Hearing RTS Routes 10 & 15 April 3, 2012 Presenter: Dan Kenyon Transportation Planner

2 Commenting at the Public Hearing Individuals wishing to speak at the public hearing must register. Individuals will be called in the order they are registered. Comments are limited to 3 minutes to assure that all have the opportunity to comment; additional written comments can be submitted following the hearing. Questions and comments will be responded to in writing. Comments and responses will be posted on the RGRTA website. All verbal and written comments will be included in the public record.

3 Exciting Changes First major route structure change in 30+ years Platform for future growth New service adjustment strategy

4 Route 10 & 15 Project Purpose & Goals Enhance customer experience by increasing reliability Increase customer connections to desired destinations Address consistent increased ridership for Route 10 Reduce customers being passed up due to full buses Improve RTS On Time Performance Evaluate Route 15 due to geographical overlap with Route 10 (North of Ridge Road). Identify specific low ridership areas on Route 15

5 Route 10 Service Challenges Constant increase in overall ridership Boardings in February 2011 = 116,000 customers Boardings in February 2012 = 131,000 customers Increase in customer pass ups Decrease in On-Time Performance City of Rochester Street Improvement Program on Dewey Avenue Opening of New Walmart Supercenter at Northgate Plaza

6 Improvement & Evaluation Process Reviewed ridership data Bus operator feedback Customer survey & community outreach Current & previous route structure and service area Field work Land use review Impact Analysis Rochester City School District Lift Line (Paratransit Service)

7 Route 10 & 15 Customer Outreach On bus surveys conducted by RTS Customer Service Representative Customers responded favorably to having consistent service to the New Walmart at Northgate Plaza Customers expressed a desire to be connected to retail destinations at Mt. Read Blvd. & Maiden Lane Ted B. A valued Route 10 Customer

8 Overall Route 10 Project Overview - Maps Project Area: North of West Ridge Road Town of Greece Route 10 - Current Route 10 - Current & Proposed Route 15 - Current Route 15 - Current & Proposed Night & Weekend Route Segments

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10 Note: Current Route 10 operates North of Ridge Rd. during mid-day & evening. Also runs on weekends.

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12 Frequency Route 10 ROUTE TIME PERIOD CURRENT PROPOSED 10 North of Ridge 10 South of Ridge 5:00 am 9:00 am None 40 minutes 15 minutes 15 minutes 10 North of Ridge 10 South of Ridge 9:00 am 3:00 pm 60 minutes 40 minutes 25 minutes 20 minutes 10 North of Ridge 10 South of Ridge 3:00 pm 6:00 pm None 40 minutes 10 minutes 10 minutes 10 Night 67 minutes 67 minutes

13 Note: Current Route 15 operates North of Ridge Rd. in AM & PM rush hours only on 2 segments. Does not run on weekends.

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15 Frequency Route 15 ROUTE TIME PERIOD CURRENT PROPOSED 15 5:00 am 9:00 am minutes 60 minutes 15 9 am 3:00 pm None 120 minutes 15 3:00 pm 6:00 pm 30 minutes 60 minutes 15 Night None None

16 Night and Weekend Service No Frequency Changes English Rd. - Affinity Pattern Dewey - Latta Loop Pattern

17 There will be NO Lift Line Impact Insert map of Route 15 single trip that accomplishes this goal

18 Moving Forward RGRTA Board of Commissioners will review all comments at May 2012 meeting. Pending board approval, proposed route structures will be changed June 25, Customers will be notified of new route structures, if approved.

19 Thank You We appreciate your attendance, input and continued interest in the services provided by the Rochester Genesee Regional Transportation Authority

20 Written Comments Mail: RTS Routes 10 & 15 Public Hearing c/o RGRTA 1372 East Main Street Rochester, NY Subject: Routes 10 & 15 Public Hearing Comments must be received by April 10, 2012

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