GRAND EXPEDITIONS EPIC ADVENTURES IN EVERY SENSE OF THE WORLD 2015 VOYAGES

Transcription

1 GRAND EXPEDITIONS EPIC ADVENTURES IN EVERY SENSE OF THE WORLD 2015 VOYAGES

2 GRAND EXPEDITIONS OF A LIFETIME Rare is the day when two Silversea Expedition ships share South America s waters. Rarer still, the opportunity to link two Silversea Expedition voyages with an adventure on terra firma, with all three segments choreographed by Silversea. We re offering five three-part expeditions, each one beginning in the Galápagos Islands, connecting to a land adventure, then exploring the coast of Central America, South America, or Antarctica. All you have to do is pick your favourite trio. Silversea Expeditions Team To truly experience your destination be it in the wild, in a city, or along the fringes of civilisation we ve assembled a team of experts from all relevant fields. You ll have the opportunity to learn from eminent naturalists, geologists, biologists, historians, and ornithologists, all of whom have the education, research experience and personal accomplishments to make them ideal companions for your adventure. You can attend daily briefings and lectures presented by professionals handpicked for their expertise in specific areas depending upon your destination. Onboard Life Silver Galapagos and Silver Explorer are the perfect platforms for viewing untamed landscapes. Notable Silversea distinctions such as elegant, all-suite accommodations with butler service, complimentary spirits and fine wines, and truly world-class cuisine are luxuries rarely seen in expedition cruising. The onboard ambience is warm and friendly, and with just 100 to 132 guests, there s considerable opportunity to meet and mingle with your expedition team and fellow travellers. After all, one of the greatest joys of an expedition voyage is the company you meet and keep. EXPEDITION 1 CONNECTING ADVENTURES EXPEDITION 2 VOYAGE DESTINATION START END NIGHTS NIGHTS VOYAGE DESTINATION START END NIGHTS TOTAL DAYS Galápagos 01-Oct Oct-15 9 Flight, Overnight in Guayaquil, Transfers Galápagos 08-Oct Oct-15 9 Flight, Two nights in Guayaquil, Transfers Galápagos 22-Oct Oct-15 9 Flight, Overnight in Guayaquil and Santiago, Transfers Galápagos 29-Oct Nov-15 9 Flight, Machu Picchu Explorer, Iguassu Falls, Transfers Galápagos 26-Nov Dec-15 9 Flight, Machu Picchu Explorer, Iguassu Falls, Transfers Colón to Guayaquil 12-Oct Oct Guayaquil to 19-Oct Nov Valparaíso Valparaíso to 02-Nov Nov Ushuaia Antarctica 14-Nov Dec Antarctica 12-Dec Dec Book the paired Silversea Expeditions along with the connecting adventure (all of it orchestrated by Silversea) and you ll save 20% off the cruise fare. There s no better way to explore the wilds of South America, Galápagos, and Antarctica. It s like a wine pairing, but even more delicious. Every Silver Galapagos voyage includes a two-night pre-cruise hotel stay at the Quito JW Marriott including breakfast, an evening tour of Quito s historic city highlights, hotel to airport transfer, and return economy flights between Ecuador and the Galapagos islands. King Penguins, Antarctica

3 18-Day Epic Expedition LATIN AMERICAN DELIGHTS We ll devote a week to Galápagos western isles; Incense trees, Scalesisa forests, tidal pools, colonies of sea turtles and marine iguanas; countless creatures. Followed by eight days absorbing the wilds of Panama, Colombia, and Ecuador. Tree sloths, Nazca boobies, an Embera village, plus rare visits to Gorgona Island and Utría National Park. EXCLUSIVE 20% SAVING on this combination booking GRAND EXPEDITIONS An overnight stay in Guayaquil and a short flight is all you need to connect the wonders of the Galápagos and a transit of the Panama Canal and the Darien Jungle. VOYAGE 1 Galápagos 8537 VOYAGE 2 Central America 7522 Punta Vicente Roca Punta Espinoza Caleta Tagus Playa Espumilla Bahia Elizabeth Estacion Darwin Bartolome Baltra Punta Cormorant Post Office Los Gemelos Wizard Hill Galapaguera PACIFIC OCEAN Isla de la Plata Colon Panama Canal Transit Darien Jungle Bahia Solano Utria National Park Gorgona Island Manta Guayaquil SOUTH AMERICA Blue-footed Booby, Galápagos BALTRA TO BALTRA, WESTERN ITINERARY COLÓN TO GUAYAQUIL Observe giant tortoises and sea lion colonies Encounter the largest colony of Marine Iguanas See pelicans and penguins along the rocky shores Swim with green sea turtles, sea lions and manta rays Watch for a unique species of Flightless Cormorant Hike through fragrant forests of Palo Santo Incense trees Explore tidal pools, lush mangroves and Scalesia forests Walk across spectacular lava fields Identify Peruvian pelicans, Inca terns, Blue-Footed boobies, masked boobies, Nazca boobies, herons, pelicans, Frigate birds, albatross, hawks and even Humbolt penguins Watch the skilful crafting of a traditional Panama hat Look for wild monkeys and the rare blue lizard of Gorgona Discover Colombia s Pacific coast and two National parks Walk along tropical rainforest paths in search of rare birds and tree sloths Float up river in the Darien Jungle to meet a remote Embera village community Transit the Panama Canal Panama Canal CONNECTING LAND ADVENTURES Linking your two expeditions in seamless Silversea style, you ll transfer from Guayaquil airport to the Oro Verde Hotel, where you ll overnight before flying to Panama and boarding for your 8-day expedition in Panama, Colombia, and Ecuador. Included in this package: Day 1: Transfer from Guayaquil airport to Oro Verde Hotel Overnight at the Oro Verde hotel Day 2: Transfer from Oro Verde hotel to Guayaquil airport Economy-class flight to Panama City Transfer from airport to pier for embarkation Darien Jungle, Panama Sea Lions, Galápagos

4 A Triple Treat SOUTH AMERICAN SOJOURN Seven days of Galápagos wildness; lava tunnels, giant tortoises, Genovesa, and colourful marine iguanas. Creatures that should fear you, but don t. Then, not to be outdone, it s two weeks immersed in the best of Ecuador to Chile Blackish Oystercatchers, Peruvian Boobies, Valley of the Moon, Chileans wines and more. EXCLUSIVE 20% SAVING on this combination booking GRAND EXPEDITIONS With both ships in Ecuador and just a day between, going from Galápagos to the deserts of Arica and the wine country of Chile has never easier and more rewarding. VOYAGE 1 Galápagos 8538 VOYAGE 2 South America 7523 El Barranco Bahia Darwin Seymour Norte Bahia Sullivan Baltra Rábida Plazas Sur El Eden, Santa Cruz Punta Pitt Punta Suarez Gardner Bay Estacion Darwin & Puerto Ayora Galapaguera Cerro Colorado Guayaquil Paita Salaverry SOUTH AMERICA Lobos de Tierra Island Guañape Islands Callao Matarani Paracas Arica Antofagasta PACIFIC OCEAN Pan de Azúcar Isla Chañaral Coquimbo Valparaiso Iguana, Rabida Island, Galápagos BALTRA TO BALTRA, NORTH CENTRAL ITINERARY GUAYAQUIL TO VALPARAÍSO Visit Bird Island home to over 30 bird species Climb Prince Philip s Steps through a thriving seabird colony Observe sea lion families and the famed giant tortoises Search for the Galápagos Short-eared Owl. Admire the antics of Red-footed and Blue-footed Boobies Find corals and bones on raised North Seymour Island Explore natural underground lava tunnels and hike across lavaflows Swim and snorkel in tranquil, clear waters Photograph colourful marine iguanas Cruise by Zodiac along scenic coastlines Watch for South American sea lions, marine otters and bottlenose dolphins Identify diverse bird species including: Kelp Gulls, Turkey Vultures, Blackish Oystercatchers, Peruvian Boobies, Guayatas (Andean Geese), pelicans, cormorants, terns and Blue-footed Boobies Shop for products woven of alpaca wool Drink fine Chilean wines and traditional Pisco Sour Explore the Atacama Desert and its Valley of the Moon Discover The White City of Arequipa and the famous mummy Sarita Contemplate fascinating geoglyphs in the Lluta Valley Cruise Peru s Galapagos the volcanic Ballestas Islands Fly over the Nazca Lines on an optional excursion Atacama Desert, Chile CONNECTING LAND ADVENTURES We ll choreograph your connection from your Galápagos expedition to the Oro Verde Hotel in Guayaquil, where you ll enjoy two nights, a leisurely day, an afternoon city tour, and dinner before the next morning s boarding for your 14-day expedition from Guayaquil to Valparaíso. Included in this package: Day 1: Transfer from Guayaquil airport to Oro Verde Hotel Overnight at the Oro Verde hotel Day 2: Morning at leisure, afternoon city tour and dinner at local restaurant Overnight at the Oro Verde hotel Day 3: Transfer from Oro Verde hotel to Guayaquil pier Pisac Market, near Cusco Sally Lightfoot crab, Galápagos

5 An Expedition Beyond FRIGATEBIRDS, ICE FIELDS & FJORDS Galápagos north central isles will be our home for a week; lava flows, Bird Island, giant tortoises, sea lions, and other fearless creatures. Then it s 12 days, between Valparaíso and the Straits of Magellan. Chiloé Islands, a Patagonian estancia, Isla de Los Muertos, the Chilean Fjords, and the Garibaldi Glacier. EXCLUSIVE 20% SAVING on this combination booking GRAND EXPEDITIONS Two nights in Chile s beautifully situated capital city Santiago give you the chance to savour some of the country s best wines between your Galápagos adventure and your journey to a coast of glaciers and fjords. VOYAGE 1 Galápagos 8540 VOYAGE 2 SOUTH AMERICA 7524 Rábida El Barranco Bahia Darwin Seymour Norte Bahia Sullivan Baltra El Eden, Santa Cruz Punta Suarez Plazas Sur Punta Pitt Gardner Bay Estacion Darwin & Puerto Ayora Galapaguera Cerro Colorado PACIFIC OCEAN Castro Cruise White Narrows Valparaiso Garibaldi Fjord Niebla Puerto Montt SOUTH ATLANTIC OCEAN Pio Xi Glacier Puerto Natales Punta Arenas Ushuaia Glacier, Chilean Fjords BALTRA TO BALTRA, NORTH CENTRAL ITINERARY VALPARAÍSO TO USHUAIA Visit Bird Island home to over 30 bird species Climb Prince Philip s Steps through a thriving seabird colony Observe sea lion families and the famed giant tortoises Search for the Galápagos Short-eared Owl Admire the antics of Red-footed and Blue-footed Boobies Find corals and bones on raised North Seymour Island Explore natural underground lava tunnels and hike across lavaflows Swim and snorkel in tranquil, clear waters Photograph colourful marine iguanas Cruise by Zodiac along scenic coastlines learn of southern Chile s native Mapuche, Spanish settlers and German immigrants Photograph Chile s spectacular Lake Region See the wooden churches of Chiloé Island A UNESCO World Heritage site Watch for dolphins and identify seabirds Visit Isla de los Muertos near the beautiful, remote town of Tortel Cruise the English Narrows in the Chilean Fjords Discover the wild tranquillity of snow-capped mountains and peaceful fjords Visit a traditional Patagonian estancia Cruise by Zodiac along the Garibaldi Glacier Frigatebird, Galápagos CONNECTING LAND ADVENTURES Silversea will orchestrate every step, from your Galápagos expedition to your 12-day expedition to southernmost South America. In between, you ll enjoy a one-night stay in Guayaquil s Oro Verde Hotel before flying to Santiago where you ll tour Chilean wine country and overnight in the Sheraton Santiago Hotel. Included in this package: Day 1: Transfer from Guayaquil airport to Oro Verde Hotel Overnight at the Oro Verde hotel Day 2: Transfer from the hotel to airport Economy-class flight from Guayaquil to Santiago Transfer from airport to the Sheraton Santiago Hotel Overnight at the Sheraton Santiago Hotel Day 3: Tour and transfer with lunch in Wine Country Giant Tortoise, Galápagos Booby, Galápagos

6 GRAND EXPEDITIONS The Rarest of Itineraries CONQUER South AMERICA & ANTARCTICA It starts with a week in Galápagos western isles; lava fields, mangroves, sea lions, cave inscriptions, a tuff cone, and more. Then the coup de grâce 18 days in South America s southernmost regions regions; six breeds of penguin, whale, dolphin, albatross, countless seabirds, and the footsteps of Shackleton, Hillary and Byrd. EXCLUSIVE 20% SAVING on this combination booking From an ancient city of Machu Picchu high in the mountains to the thundering waters of the mighty Iguassu more than just an interlude between the unique Galapagos, and the pristine majesty of Antarctica. VOYAGE 1 Galápagos 8541 VOYAGE 2 Antarctica 7525 Punta Vicente Roca Punta Espinoza Caleta Tagus Playa Espumilla Bahia Elizabeth Estacion Darwin Bartolome Baltra Punta Cormorant Post Office Los Gemelos Wizard Hill Galapaguera SOUTH ATLANTIC OCEAN West Point Island New Island Stanley Ushuaia South Georgia Antarctic Peninsula Blue-footed boobies, Galápagos BALTRA TO BALTRA, WESTERN ITINERARY USHUAIA TO USHUAIA Observe giant tortoises and sea lion colonies Encounter the largest colony of Marine Iguanas See pelicans and penguins along the rocky shores Swim with green sea turtles, sea lions and manta rays Watch for a unique species of Flightless Cormorant Hike through fragrant forests of Palo Santo Incense trees Explore tidal pools, lush mangroves and Scalesia forests Walk across spectacular lava fields CONNECTING LAND ADVENTURES Follow in the footsteps of the great Antarctic explorers: Amundsen, Byrd, Cook, Hillary, Ross, Scott, Shackleton, Stromness and Weddell. See snow-covered mountains, mighty glaciers and spectacular icebergs. Encounter Rockhopper, Gentoo, Macaroni, King, Adelie, Magellanic and Chinstrap Penguins. Watch for seals, dolphins, and whales. Identify seabirds: albatross, shearwaters and petrels. Visit historic sites of the early explorers and the remains of whaling operations Humpback Whale, Antarctica In the week between your Galápagos and Ushuaia expeditions, we ll cover every detail as you flit about the continent, enjoying the best dinners, hotels, and sights. You ll explore Machu Picchu, Cusco, Lima, and Buenos Aires. You ll catch the Vistadome train and enjoy spectacular views of Iguassu Falls. It s a week filled with the best of South America, all orchestrated by Silversea. Included in this package: Day 1: Economy-class flight from Guayaquil to Lima + transfer and overnight at Westin Hotel Day 2: Flight from Lima to Cusco followed by lunch, city tour and overnight at the JW Marriott in Cusco Day 3: Vistadome train to Machu Picchu, visit of Machu Picchu, overnight at the Inkaterra Machu Picchu Hotel Day 4: Vistadome train to Cusco, overnight at the JW Marriott Cusco Day 5: Flight from Cuzco to Buenos Aires (via Lima) + Transfer from airport to hotel, overnight at Park Tower Buenos Aires. Day 6: Transfer from hotel to airport, flight to Iguassu, sightseeing, overnight at Sheraton Iguassu Day 7: Flight to Buenos Aires, overnight at Park Tower Hotel Day 8: Transfer from hotel to airport, charter flight to Ushuaia Gentoo chicks, Antarctica Machu Picchu, Peru

7 GRAND EXPEDITIONS An Epic Adventure SOUTHERNMOST SOUTH AMERICA An entire week getting to know the creatures and sites of the western Galápagos isles; sea turtles, manta rays, Pinnacle Roc, and the largest colony of colourful marine iguanas. This pairs with 10 days exploring southernmost South America and Antarctica; whales, penguins, and calving glaciers; seals, seabirds, and Tierra del Fuego. EXCLUSIVE 20% SAVING on this combination booking From an ancient city of Machu Picchu high in the mountains to the thundering waters of the mighty Iguassu more than just an interlude between the unique Galapagos, and the pristine majesty of Antarctica. VOYAGE 1 Galápagos 8545 VOYAGE 2 ANTARCTICA 7527 Punta Vicente Roca Caleta Tagus Playa Espumilla Punta Espinoza Bahia Elizabeth Estacion Darwin Bartolome Baltra Punta Cormorant Los Gemelos Wizard Hill Galapaguera Post Office Ice Arch, Pleneau Island BALTRA TO BALTRA, WESTERN ITINERARY USHUAIA TO USHUAIA Observe giant tortoises and sea lion colonies Encounter the largest colony of Marine Iguanas See pelicans and penguins along the rocky shores Swim with green sea turtles, sea lions and manta rays Watch for a unique species of Flightless Cormorant Hike through fragrant forests of Palo Santo Incense trees Explore tidal pools, lush mangroves and Scalesia forests Walk across spectacular lava fields Marvel at spectacular iceberg sculptures and carving glaciers. Set foot on the continent of Antarctica. Encounter Gentoo, Chinstrap and Adelie Penguins. Spot seals: elephant, Antarctic fur, Weddell, leopard and crabeater. Watch for whales: humpback, Minke, orca, pilot, beaked. Identify seabirds: Snowy Sheathbill, Antarctic Cormorant, Kelp Gull, Antarctic Tern, Cape Petrels, Wandering Albatrosses, Southern Fulmars, Blue-eyed Shags, Southern Giant Petrels, skuas, Black-browed Albatrosses, Wilson s Storm-petrels, Sooty Shearwaters Isla Bartolomé, Galápagos CONNECTING LAND ADVENTURES In the week between your Galápagos and Ushuaia expeditions, we ll cover every detail as you flit about the continent, enjoying the best dinners, hotels, and sights. You ll explore Machu Picchu, Cusco, Lima, and Buenos Aires. You ll catch the Vistadome train and enjoy spectacular views of Iguassu Falls. It s a week filled with the best of South America, all orchestrated by Silversea. Included in this package: Day 1: Economy-flight from Guayaquil to Lima + transfer and overnight at Westin Hotel Day 2: Flight from Lima to Cusco, lunch, city tour, overnight JW Marriott, Lima Day 3: Vistadome train to M. Picchu, visit of M. Picchu, overnight at the Inkaterra M. Picchu Hotel Day 4: Vistadome train to Cusco, overnight at the JW Marriott Cusco Day 5: Flight from Cuzco to Buenos Aires (via Lima) + transfer from airport to hotel, overnight at Park Tower Buenos Aires Day 6: Transfer from hotel to airport, flight to Iguassu, sightseeing, overnight at Sheraton Iguassu Day 7: Flight to Buenos Aires, overnight at Park Tower Hotel Day 8: Transfer from hotel to airport, charter flight to Ushuaia Galápagos Hawk, Galápagos Adelie Penguin, Antarctica

8 ABOARD SILVER GALAPAGOS ABOARD SILVER EXPLORER Silver Galapagos Silver Explorer The Grill Silver Suite Connoisseur s Corner Grand Suite Silver Galapagos was designed to explore this island collective. Our most intimate ship, accommodating only 100 guests, remains in this region year-round, equipped with everything our guests need to enjoy the archipelago, including kayaks and snorkel equipment. Add to her readiness for adventure, a level of comfort and sophistication that is unique amongst expedition vessels, and you will capture the essence of Silversea Expedition cruising. After an immersive day ashore, unwind in the Piano Bar with an evening cocktail, and enjoy panoramic views of the islands as you dine in The Restaurant. Your suite has been attended to by your personal Butler, and your every need is attended to by the dedicated crew. Silver Explorer can literally spirit just 132 guests to the ends of the earth. She has been designed specifically for navigating waters in some of the world s most remote destinations, including both polar regions. A strengthened hull with a Lloyd s Register ice-class 1A notation for ships allows her to safely push through ice floes with ease. There s plenty of deck space for observing the natural wonders and whenever possible the Captain will manoeuvre the ship to provide spectacular views. Settle in to your suite, make yourself at home and relax whilst charging your ipod or iphone in the docking station. Come morning there are cosy spa robes and complimentary 24-hour room service so you can awaken to breakfast in bed. Some suites also include French balconies or large private verandas, an extravagance rarely seen in expedition cruising.

9 ALL-INCLUSIVE LIFESTYLE EXPEDITION TEAM Juan Carlos Restrepo Expedition Leader Juan Carlos Restrepo has a passion for travel and in 2002 he left his homeland and traveled nonstop for four and a half years around the world. With a Masters degree in Geology from the Universidad de Caldas in Colombia, Juan splits his time between Antarctica and the high Arctic, both as expedition leader and Geologic lecturer. When not on board he normally returns to sunny Colombia and enjoys paragliding and motorbike touring around the country. Dr. Patricia Silva Ornithologist Patricia started her field studies working with lizards in northern Argentina. Her Ph.D. degree focused on the reproductive and foraging ecology of kelp gulls in Antarctic and Sub-Antarctic environments. A naturalist expert and artist, Patricia has served in various capacities onboard expedition vessels for more than 20 years around the globe from Africa, to the Mediterranean, the South Pacific and South America. She currently works alongside her husband on conservation projects in the Southern Ocean. Luke Kenny Marine Biologist A native Irishman, Luke gained a deep-rooted appreciation of the environment at a young age. He s worked as a Fisheries Observer off Ireland s southern coast and in the Falkland Islands. He also spent two years on South Georgia as a Fisheries Biologist. Luke is always looking for new adventures off the beaten track and his next goal is to sail in the high latitudes, while researching oceanography and glaciology. Dries William Degel Naturalist Guide Dries was born in Guayaquil and raised in the Galapagos. He spent his last three years of high school in Guayaquil, at an art institute. After graduating, he became involved in the different projects of conservation and ecotourism, as well as campaigns for the eradication of introduced species of plants and animals. After learning various languages, dries became a naturalist guide, and since then has worked on several boats on the islands. Restaurant Waitress Afternoon tea Cocktails on deck Beautiful food inspired by our far-flung destinations. An in-suite bar stocked with your favourite beverages. A fine down duvet, Pratesi bed linens, and your choice of mattress. At Silversea Expeditions, we include all the things that turn a good voyage into a great one. Drinks, shore expeditions and gratuities come at no extra cost. So you don t have to worry about anything except enjoying the adventure. You can free your imagination as you stay connected with your world without costly internet fees. Fine dining All inclusive lifestyle All shore and Zodiac excursions Outstanding expedition team All-suite accommodations with butler service Fine cuisine inspired by Relais & Châteaux* Open-seating dining Wines and spirits served throughout the ship Room service In-room refrigerator stocked with your preference Complimentary parka**, backpack and water bottle Included onboard gratuities Expedition Team Between 11 and 13 qualified specialists, many with a PhD or Professor to their name, will be on hand during every voyage and shore excursion. They ll give lectures, run workshops, lead Zodiac trips and guide nature walks. All are leaders in their field, carefully chosen for their enthusiasm and ability to share their knowledge and insights. You ll find our experts passion for their subjects quite infectious. Silversea Expeditions have the highest expedition team to guests ratio in the expedition cruising industry. We select the world s most knowledgeable and experienced specialists and each voyage is led by an experienced Expedition Leader. The team includes a variety of experts such as biologists, naturalists, anthropologists, geologists and historians, photographer handpicked for their knowledge, passion and friendliness. Your Expedition Leader and Captain will work together to ensure opportunities for adventure and exploration are the best possible, taking into account prevailing weather activity. Here is a sample of some of the teams you ll meet. *The Expedition Team members scheduled for these voyages can be subject to change or cancellation. Ivonne Torres Naturalist Guide Born in Guayaquil, Ivonne Torres became an exchange student in the United States during her teenage years an experience which led her to study tourism. In 1989 she became a naturalist guide in the Galápagos, and she later worked at both the Charles Darwin Foundation and the Municipal Government of Santa Cruz Island. Married to a local fisherman, Ivonne is the proud mother of two daughters, both of whom help her keep the Galápagos pristine. Daniel Arteaga Naturalist Guide Daniel s involvement and endearment with Galapagos National Park started at a young age. Throughout his life he has formed a deep connection with the archipelago as a volunteer of the national park, where he participated in community programs in his home port. While working toward a master s degree in neurobiology, he enjoys sharing his experiences in the Galapagos with visitors as a naturalist guide. Daniel truly believes that through education we can achieve positive change. *Silver Explorer only **Voyages 7524 & 7525 only

10 Silver Galapagos, Playa Espumilla CONTACT US THE AMERICAS USA BRAZIL MEXICO EUROPE AUSTRIA +43 (1) BELGIUM DENMARK FINLAND FRANCE GERMANY ITALY LUXEMBOURG MONACO: NETHERLANDS NORWAY SPAIN SWEDEN SWITZERLAND UK +44 (0) AUSTRALIA & NEW ZEALAND AUSTRALIA NEW ZEALAND ASIA SINGAPORE Visit: silversea.com/expeditions or call us now on one of the numbers above for more information and to reserve your suite on one of these unique voyages. Full terms and conditions can be found at silversea.com/terms-conditions