San Francisco Tourism Industry Certificate

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "San Francisco Tourism Industry Certificate"

Transcription

1 Please use this guide to review the information you learned in the MYSF training. When you feel you re ready, you can visit to sign up for your certification exam. The fee is $24.95, and also entitles you to one month free of Learn it! Anytime E-Learning courses. OVERVIEW Tourism & Quality of Life The tourism industry directly supports essential city services. Visitors are responsible for over 650 million dollars in taxes. San Francisco Travel San Francisco s official and only tourism and marketing organization. Private, not for profit. Visitor Statistics More than 18 million visitors a year come to San Francisco. Visitors spend 1 million dollars per hour.

2 KEYS TO SUCCESS Know Practical Information The How To s and In Their Shoes Firsthand experience allows you to share your passion and enthusiasm. Recommendations sound more authentic if you ve done it yourself. Visiting again allows you to look from the perspective of passing on knowledge. Make sure location information is accurate before sending a visitor somewhere. Giving Directions If you have a map, show people where they are and where they re going. Use reassuring phrases. Keep it simple. Only include major changes in direction. Use landmarks and street names. Give ballpark estimates of time and distance. Repeat yourself and make sure they understand. If you re able, walk with them as far as you can. The Golden (Gate) Rule Treat others the way they would like to be treated.

3 WHO IS SAN FRANCISCO? Who is San Francisco? San Francisco is accepting and friendly. San Francisco is a juxtaposition of the old and new. Be ready to communicate about San Francisco on an emotional level. FISHERMAN S WHARF & ALCATRAZ Fisherman s Wharf & Alcatraz The top reason people visit San Francisco is atmosphere and scenic beauty. Over 75% of visitors to San Francisco include Fisherman s Wharf on their itinerary. Alcatraz Island is a national park. Getting There The F-Line streetcar and both Powell cable car lines terminate near Fisherman s Wharf. Alcatraz Cruises is the only ferry provider to Alcatraz and back.

4 When Alcatraz Cruises Are Sold Out Check alcatrazcruises.com often to find tickets for dates that weren t available before. Look into tour packages from tour providers that include Alcatraz. As an alternative, there are a number of bay cruises that travel close to Alcatraz. UNION SQUARE Union Square Union Square is the hub of San Francisco s downtown. Visitors enjoy its central location and easy access to public transportation. Union Square is the shopping district for San Francisco. Fielding Objections Untidy Public Spaces Step 1: Say why it happens. Step 2: Explain what San Francisco is doing about it. Step 3: Tell the visitor what you ll do to help. Call 311 or neighborhood BID. Discounts and Bus Tours Many stores offer special discounts to international visitors. The Union Square Tix office sells discounted tickets to same-day shows. Union Square is a major hub for hop-on-hop-off bus tours.

5 CABLE CARS Cable Cars The turn-around at Powell & Market is the best place to board a cable car. The Powell-Hyde line provides the Cable Car Postcard View experience. The California line is great for on-the-go visitors because there s often no line. Visitors shouldn t use cable cars as primary transportation. Fielding Objections Panhandling Step 1: Acknowledge the visitor s concern. Step 2: Explain the situation. Step 3: Give a suggestion or tip like It s okay to smile, move on, and dis-engage.

6 EMBARCADERO Embarcadero The ferry building offers local retailers, restaurants, a food hall, and a farmer s market. The Bay Lights is the world s largest LED light sculpture. Getting to the Embarcadero Walk from Union Square or take the F-Market streetcar. Just follow the clock tower. Looking for a good one day itinerary? Take the cable car to Fisherman s Wharf. Then take the F-Market streetcar back, and stop by the Ferry Building. Parking Challenges Visitors least liked thing about San Francisco is the traffic and parking challenges. Be reassuring about communicating walkability. Use public transportation, taxies, and rideshares, when possible. For drivers, look carefully at signs and meters and expect to pay for parking.

7 GOLDEN GATE BRIDGE Getting There Walk or bike from Fisherman s Wharf. It s an easy journey of just over an hour. Public transportation buses require transferring. It can be complicated and time consuming. Golden Gate Bridge Photo Hotspots Crissy Field Marin Headlands Fort Point Weather Dress in layers. Expect wind. Driving Tolls are electronic. Just drive through. Then, pay online at You have 48 hours to pay at bayareafastrak.org to avoid a late fee using your license plate number. Visitors should consult their car rental company about automatic tolls.

8 CHINATOWN & NORTH BEACH Chinatown San Francisco s Chinatown is the oldest in North America. Its diverse neighborhood is a good example of what makes San Francisco special. Visitors can find unique restaurants, authentic (and tourist) shops, herb and tea vendors, temples, pagoda roofs, and dragon parades. Getting There The main entrance to Chinatown (Dragon s Gate) is a few blocks from Union Square, at Grant & Bush. Many visitors explore Chinatown and North Beach on the same day because they are close to each other. North Beach North Beach is known as the Italian neighborhood. North Beach has jazz clubs, cappuccino houses, off-beat bistros, and more. Its name derives from the 1850 s when the neighborhood was actually a beach.

9 YERBA BUENA & MOSCONE CENTER Yerba Buena Yerba Buena has the highest concentration of arts outside of New York City. There are eleven museums within three blocks. Bookmark sfarts.org for the most up-to-date event listings. Moscone Convention Center Most major conventions, events, and festivals take place between August and October. The majority of San Francisco s convention attendees are visiting from out of town. Check the San Francisco Travel Convention Calendar online to advise visitors not here on business, and plan to provide service to business travelers when Moscone is busy.

10 PARKS AND RECREATION Golden Gate Park The park is home to two museums: the California Academy of Sciences and DeYoung. The DeYoung fine art museum has a free viewing tower with 360 degree city views. Visitors love the Japanese Tea Garden and Conservatory of Flowers. Ocean Beach The Cliff House and Sutro Baths are located at the northernmost part of Ocean Beach. Swimming is not recommended at Ocean Beach due to the strong undertow. Land s End The Land s End trail is an easy walk offering amazing views of the Golden Gate Bridge. Visitors can easily travel from Union Square to Land s End on the 38 Geary bus. A visitor center with restrooms, snacks, gifts, and history exhibits is also available.

11 TYPES OF VISITORS Visitor Statistics 77% of visitors are from the United States. International visitors stay longer and spend more. China is the fastest growing visitor group. Guided Experience Seekers VS. Independent Travelers Visitors seeking a guided experience want to be worry-free about their visit. Recommend experiences like hop-on-hop-off buses, guided tours, and walking tours. Find out if visitors are ready to be independent. Ask: How do you want to get around today? Live Like a Local Independent Travelers The idea of living like a local resonates strongly with return visitors. The most popular 2 nd visit neighborhood is the Mission District. Ask them questions like: Is this your first time visiting? Share your favorite local activities with them. Tailor your suggestion to their interests.

12 SERVICES FOR TOURISTS Public Transit and Airport Travel Buying an unlimited-use MUNI pass is the best, least-confusing public transit option. MUNI passes include access to MUNI and Cable Cars, but not BART. MUNI Passes are available in 1, 3, and 7 day increments. Multi-day passes provide better value. The Transbay Terminal, located at Howard & Main, is the main transportation hub for visitors leaving San Francisco. Flying visitors can use San Francisco International Airport and Oakland International Airport. Taxis, BART, and shuttles are the most popular options to reach both airports. Guides, Maps, and Visitor Centers The San Francisco Visitor Information Center is downstairs from the Powell Cable Car turnaround. At the Visitor Center, visitors can: get directions free maps and guides purchase transit passes get their trip expertly planned book tours.

13 Using Your Influence Repeat Visitors & Extended Stay 70% of visitors to San Francisco are repeat visitors. 98% of visitors want to return to San Francisco. Recommend something new to repeat visitors. Ask: What have you done already? Remind visitors that there s always something new to see and do in San Francisco. Seeing San Francisco can t be done in just one day. Please use this guide to review the information you learned in the MYSF training. When you feel you re ready, you can visit to sign up for your certification exam. The fee is $24.95, and also entitles you to one month free of Learn it! Anytime E-Learning courses.

CONFERENCE & TRAVEL GUIDE

CONFERENCE & TRAVEL GUIDE CABLE AT ABLC NEXT 2017 CONFERENCE & TRAVEL GUIDE This project is supported by Agriculture and Food Research Initiative Competitive Grant no. 2016-08177 from the United States Department of Agriculture

More information

Thailand Airports Guide

Thailand Airports Guide Thailand Airports Guide By Eric Brown It may sound strange, but I love airports! I actually enjoy long layovers. I like exploring every little nook of each airport where I step foot. I ve purposely taken

More information

A.P. Art History/I.B. Art History Itinerary for Hillcrest and Skyline High Schools 4-Day San Francisco Experience

A.P. Art History/I.B. Art History Itinerary for Hillcrest and Skyline High Schools 4-Day San Francisco Experience A.P. Art History/I.B. Art History Itinerary for Hillcrest and Skyline High Schools 4-Day San Francisco Experience Thursday, February 23, 2017 GOALS AND PURPOSE OF DAY ONE: Transport to San Francisco Securing

More information

San Francisco Package (2 Nights/3 Days)

San Francisco Package (2 Nights/3 Days) San Francisco Package (2 Nights/3 Days) San Francisco, in northern California, is a hilly city on the tip of a peninsula surrounded by the Pacific Ocean and San Francisco Bay. It's known for its yearround

More information

San Francisco Package (2 Nights/3 Days)

San Francisco Package (2 Nights/3 Days) San Francisco Package (2 Nights/3 Days) San Francisco, in northern California, is a hilly city on the tip of a peninsula surrounded by the Pacific Ocean and San Francisco Bay. It's known for its yearround

More information

SF Information. Inside this issue: Vol 39 No Special San Francisco Travel Information Issue. SFO Airport Information 1 BART 1

SF Information. Inside this issue: Vol 39 No Special San Francisco Travel Information Issue. SFO Airport Information 1 BART 1 SF Information Vol 39 No. 5 2009 Special San Francisco Travel Information Issue Inside this issue: SFO Airport Information 1 BART 1 Rental Car Center 2 Door to Door Vans 2 Taxis 2 Parc55 Hotel Information

More information

Escape: Westin St. Francis in San Francisco. Apr 28, :11PM, Published by Style, Categories: Travel, In Print, Today

Escape: Westin St. Francis in San Francisco. Apr 28, :11PM, Published by Style, Categories: Travel, In Print, Today Escape: Westin St. Francis in San Francisco Apr 28, 2017 02:11PM, Published by Style, Categories: Travel, In Print, Today The Westin St. Francis. Photo courtesy of the hotel. San Francisco is a desirable

More information

Detailed Itinerary DAY 1 DAY 2 DAY 3

Detailed Itinerary DAY 1 DAY 2 DAY 3 California & Vegas Ways (from Los Angeles) Recommended Time: 14 Days Start: Los Angeles, USA End: Los Angeles, USA Countries Visited: USA Detailed Itinerary DAY 1 Enjoy your free day in Los Angeles or

More information

San Francisco Bay Area Convention

San Francisco Bay Area Convention San Francisco Bay Area Convention September 1 4, 2018 For 2018, the Electric Railroaders Association returns to the San Francisco Bay Area for its four-day convention over the Labor Day weekend. It was

More information

Client Attraction Summit May 18-20, 2018

Client Attraction Summit May 18-20, 2018 Transportation Options Complimentary Shuttle The hotel offers a complimentary shuttle to and from the San Jose International Airport. Once you land, call 1-408-321-9500 so they can send your shuttle. As

More information

WORKSHOP LOGISTICS LOCATION

WORKSHOP LOGISTICS LOCATION WORKSHOP LOGISTICS LOCATION The Presidio, once the oldest continuously operational military post in the nation, is now a national park and one of the most beautiful and historic sites in the city Our office

More information

DEVELOPING VALLEY TOURISM ALIGNED WITH SUSTAINABILITY GOALS

DEVELOPING VALLEY TOURISM ALIGNED WITH SUSTAINABILITY GOALS DEVELOPING VALLEY TOURISM ALIGNED WITH SUSTAINABILITY GOALS Balancing visitor needs and desires with a future-minded community focus Presentation for the Sustainable Communities Collaborative, April 11,

More information

San Francisco Long Weekend

San Francisco Long Weekend San Francisco Long Weekend 4 Days / 3 Nights Discover the dazzling city of San Francisco, with a myriad of cultures that gives it an identity all its own. Explore the acclaimed sites of this bustling metropolis

More information

Waterfront Plan Working Group Meeting Maritime & Water-Dependent Uses Meeting Agenda

Waterfront Plan Working Group Meeting Maritime & Water-Dependent Uses Meeting Agenda Waterfront Plan Working Group Meeting Maritime & Water-Dependent Uses Meeting Agenda Overview of Port Maritime & Water-Dependent Uses Summary of Maritime Planning and Policies Q&A and Discussion of Operational

More information

TOURS LIMITED WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVW

TOURS LIMITED WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVW TOURS LIMITED WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVW Picture of SUV & VAN SUV Upto 5 pax VAN Upto 10 pax SUV VAN LAS VEGAS Day 1 Arrival at Las Vegas LAS Airport Arrive at LAS Airport Transfer from

More information

The Economic Impact of San Francisco s Outdoor Events

The Economic Impact of San Francisco s Outdoor Events The Economic Impact of San Francisco s Outdoor Events Office of Economic Analysis April, 2015 Key Findings Following a request from Supervisor Scott Wiener, the Controller's Office has conducted a study

More information

Travel and Accommodations Frequently Asked Questions

Travel and Accommodations Frequently Asked Questions Toronto Centre International Program for Banking Supervisors ELIMINATING TOO- BIG-TO-FAIL: TACKLING THE LATEST SUPERVISORY CHALLENGES JUNE 12-17, 2016 Location: Toronto, Canada Travel and Accommodations

More information

SAN FRANCISCO ALISON BING JOHN A VLAHIDES

SAN FRANCISCO ALISON BING JOHN A VLAHIDES discover SAN FRANCISCO ALISON BING JOHN A VLAHIDES 2 EMBARCADERO & THE BAY p51 THE HILLS & JAPANTOWN p133 NORTH BEACH & CHINATOWN p105 DOWNTOWN p81 GOLDEN GATE PARK & THE AVENUES p219 THE HAIGHT & HAYES

More information

INTERNATIONAL STUDENTS PRE-ARRIVAL INFORMATION

INTERNATIONAL STUDENTS PRE-ARRIVAL INFORMATION INTERNATIONAL STUDENTS PRE-ARRIVAL INFORMATION California Miramar University 3550 Camino Del Rio N. Suite 208 San Diego, California 92108 Telephone: 001 858.653.3000 Fax: 001 858.653.6786 www.calmu.edu

More information

ANFR A NEW WAY TO MEET SFMEETINGS NEIGHBORHOOD NETWORK CONNECTIONS

ANFR A NEW WAY TO MEET SFMEETINGS NEIGHBORHOOD NETWORK CONNECTIONS ANFR A NEW WAY TO MEET SFMEETINGS NEIGHBORHOOD NETWORK CONNECTIONS GET CONNECTED San Francisco attendees have come to expect quality choices that elevate meetings to a more personalized experience. By

More information

San Francisco, California

San Francisco, California Photo: ventdusud/shutterstock.com San Francisco, California "Every man should be allowed to love two cities his own and San Francisco," once said author Gene Fowler. San Francisco, also known as the City

More information

VANCOUVER PRIVATE SHORE EXCURSIONS

VANCOUVER PRIVATE SHORE EXCURSIONS VANCOUVER PRIVATE SHORE EXCURSIONS Vancouver is a grand international city. Even if you re just passing through as you embark or disembark an Alaska cruise, we can make the transition from the airport

More information

San Diego Electric Railway Sacramento Northern Railway

San Diego Electric Railway Sacramento Northern Railway The Western Railway Museum has one Birney Safety Car. Today, it is 96 years old. This is its story. 1920-1923 San Diego Electric Railway Our Birney Car, Sacramento Northern #62, was built by the American

More information

Join: 1660 INDIA STREET SAN DIEGO, CA FOR LEASE LITTLE ITALY. Little Italy 1680 INDIA STREET San Diego, CA FOR LEASE

Join: 1660 INDIA STREET SAN DIEGO, CA FOR LEASE LITTLE ITALY. Little Italy 1680 INDIA STREET San Diego, CA FOR LEASE Join: LITTLE ITALY & 1660 INDIA STREET SAN DIEGO, CA 92101 FOR LEASE Little Italy 1680 INDIA STREET San Diego, CA 92101 FOR LEASE 516,089 TOTAL SF OF LITTLE ITALY RESTAURANT / RETAIL 1,285 HOTEL ROOMS

More information

2017 Official Hotel List

2017 Official Hotel List 2017 Official Hotel List - Dreamforce hotel room rates are available until 12:00 p.m. PT on October 6, 2017 or until the room block is sold out. - Dreamforce room rate excludes hotel occupancy taxes. Complimentary

More information

AMERICAN ASSOCIATION OF CODE ENFORCEMENT 27TH ANNUAL EDUCATIONAL CONFERENCE

AMERICAN ASSOCIATION OF CODE ENFORCEMENT 27TH ANNUAL EDUCATIONAL CONFERENCE AMERICAN ASSOCIATION OF CODE ENFORCEMENT 27TH ANNUAL EDUCATIONAL CONFERENCE WELCOME TO THE BIG EASY It s time to start planning for the 2016 American Association of Code Enforcement annual educational

More information

2018 Camp Card Campaign. A Scout is Thrifty A Scout works to pay his own way and to help others. He saves for the future.

2018 Camp Card Campaign. A Scout is Thrifty A Scout works to pay his own way and to help others. He saves for the future. Unit Guidebook 2018 Camp Card Campaign A Scout is Thrifty A Scout works to pay his own way and to help others. He saves for the future. $250 Gift Card to Any Store for ALL SCOUTS/VENTURERS/EXPLORES that

More information

2016 Official Hotel List

2016 Official Hotel List 2016 Official Hotel List - Dreamforce hotel room rates are available until 12:00 p.m. PST on September 2, 2016 or until the room block is sold out. - Dreamforce room rate excludes hotel occupancy taxes.

More information

Bridge District Board of Directors Meeting

Bridge District Board of Directors Meeting Partnership with the Golden Gate Bridge District National Park Service, and Golden Gate National Parks Conservancy presented at the Bridge District Board of Directors Meeting March 11, 2011 THE GOLDEN

More information

2011 Winter Group Program v1.0 Prepared for ACE Overseas Education Center (Korea)

2011 Winter Group Program v1.0 Prepared for ACE Overseas Education Center (Korea) 08/23/10 rh Special Offer 14 students 1 group leader COURSE English Course Class Morning Monday - Friday Dates start: Monday,... Welcome, Orientation Placement Test Type of Classes Levels of Instruction

More information

TOURS LIMITED EAST & WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVEW

TOURS LIMITED EAST & WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVEW TOURS LIMITED EAST & WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVEW Picture of SUV & VAN SUV Upto 5 pax VAN Upto 10 pax SUV VAN New York Day 1 Arriva at New York JFK Airport Arrive at JFK Airport Transfer

More information

BUDGET GROUP ACCOMMODATION 2018

BUDGET GROUP ACCOMMODATION 2018 SYDNEY CENTRAL YHA BUDGET GROUP ACCOMMODATION 2018 Conveniently located just across from Central Railway Station and interstate coach terminals, Sydney Central YHA offers groups affordable accommodation

More information

Caribbean Vacation THE FORGOTTEN EXPENSES

Caribbean Vacation THE FORGOTTEN EXPENSES Caribbean Vacation THE FORGOTTEN EXPENSES Just like you, I LOVE a vacation! There are different types of vacations, but when I think of a true relaxing, disconnecting, get away from it all vacation, I

More information

2018 CAMP CARD GUIDEBOOK

2018 CAMP CARD GUIDEBOOK 2018 CAMP CARD GUIDEBOOK FOR UNIT LEADERS What s Inside 1 - What s a Camp Card? 2 - Camp Champion responsibilities 3 - Key Dates 4 - Cash & Camp 5 - The Unit Kick-off 6 - Policies and Procedures 7 - Sales

More information

Welcome to the REU Program in Solar and Space Physics University of Colorado, Boulder Summer 2007

Welcome to the REU Program in Solar and Space Physics University of Colorado, Boulder Summer 2007 Welcome to the REU Program in Solar and Space Physics University of Colorado, Boulder Summer 2007 Please find Enclosed: The REU Student s Guide Boulder Convention and Visitors Bureau Guide Boulder Map

More information

Conference Venue. Gladstone Entertainment Convention Centre 56 Goondoon Street Gladstone, Queensland 4680 (07) Conference Schedule

Conference Venue. Gladstone Entertainment Convention Centre 56 Goondoon Street Gladstone, Queensland 4680 (07) Conference Schedule Conference Venue Entertainment Convention Centre 56 Goondoon Street, Queensland 4680 (07) 4972 2822 Conference Schedule The registration desk will be open from 2.00pm to 3.30pm on Tuesday, 1 September

More information

The Case of Athens The destination marketing strategy & the city break product

The Case of Athens The destination marketing strategy & the city break product The Case of Athens The destination marketing strategy & the city break product The Case of Athens The destination marketing strategy & the city break product Guilty of city product development? I LOVE

More information

Exclusively Offered by:

Exclusively Offered by: Premier Mixed-Use Development in the Heart of San Pedro Square 12,000± SF of Highly Visible Retail /Office Space Below 201 Luxury Apartments Seeking Coffee, Restaurant, Financial Services and Retail Downtown

More information

TRAVELLING TO, AND ACCOMMODATION IN, WOLLONGONG It is 80 km from Sydney to Wollongong.

TRAVELLING TO, AND ACCOMMODATION IN, WOLLONGONG It is 80 km from Sydney to Wollongong. TRAVELLING TO, AND ACCOMMODATION IN, WOLLONGONG It is 80 km from Sydney to Wollongong. (1) Air transport: All international and domestic flights will land at Sydney's Kingsford-Smith Airport. From here,

More information

4. Proposed Transit Improvements

4. Proposed Transit Improvements 4. Proposed Transit Improvements The following proposed transit improvements have been assembled based on input received from the community meetings and from review and coordination with the TAC as well

More information

Adventures with Autism: The Airport Experience! A Guide for Children

Adventures with Autism: The Airport Experience! A Guide for Children Adventures with Autism: The Airport Experience! A Guide for Children Traveling with your family is lots of fun! Lots of people drive in the car to a vacation, but sometimes when your family is going somewhere

More information

FRENCH POLYNESIA CRUISE MANUAL. for shore excursions & land programs

FRENCH POLYNESIA CRUISE MANUAL. for shore excursions & land programs FRENCH POLYNESIA 2018 2019 2020 CRUISE MANUAL for shore excursions & land programs 1 FRENCH POLYNESIA - P R E S E N T A T I O N 2 SCHEDULLED PORTS OF CALL PORT OF CALL PAPEETE Ship is docked. Pier is located

More information

The Airport. p a g e 2

The Airport. p a g e 2 The Airport The Santa Barbara Airport is owned and operated by the City of Santa Barbara, Airport Department, and has provided commercial and general aviation transportation to the region for more than

More information

SamTrans Public Transportation Limousines BART Train Taxis Rental Car Airporter Door-to-Door Vans, Caltrain Transportation

SamTrans Public Transportation Limousines BART Train Taxis Rental Car Airporter Door-to-Door Vans, Caltrain Transportation Welcome to SFO Welcome to San Francisco International Airport San Francisco International Airport (SFO) provides nonstop service to more than 60 U.S. cities on 20 domestic airlines and to 30 international

More information

One Stop Destination Management Company UAE - Qatar - Oman. Portfolio

One Stop Destination Management Company UAE - Qatar - Oman. Portfolio One Stop Destination Management Company UAE - Qatar - Oman Portfolio Darina Holidays Online travel services company focusing on individual traveler, Groups and corporate assembly supported by the most

More information

The Benefits of Attendee Travel Management

The Benefits of Attendee Travel Management The Benefits of Attendee Travel Management Travel to and from a meeting or an event is very much part of each attendee s event experience. Meeting planners and attendees alike can benefit from inclusion

More information

Your Partner for Switzerland.

Your Partner for Switzerland. Your Partner for Switzerland. stc.ch One stop shop for all travel services and products. Scenic Rail Journeys Group Holidays Special Interest Tours Incentives City Breaks Swiss Rail Tickets Hotel Booking

More information

Our South African Airways Customer Commitment

Our South African Airways Customer Commitment Our South African Airways Customer Commitment Last Updated: 14 April, 2012 Service Vision We aim to become the most awarded airline for customer service excellence out of Africa to the world and from the

More information

Corporate Incentives Day Itinerary

Corporate Incentives Day Itinerary Corporate Incentives Day Itinerary Suitable for companies who want to reward their hard working professionals to a break in London. The itinerary we have prepared allows would really boost engagement levels

More information

Sydney Pre-departure Kit

Sydney Pre-departure Kit Sydney Pre-departure Kit 1 The Faculty of Law at the University of Technology, Sydney (UTS) is looking forward to hosting you during your upcoming studies in Sydney. Following is important information

More information

2017 Los Padres Council Boy Scouts of America Camp Card Leaders Guide.

2017 Los Padres Council Boy Scouts of America Camp Card Leaders Guide. 2017 Los Padres Council Boy Scouts of America Camp Card Leaders Guide. Designed for Unit Leaders, Parents and concerned Scouters who want their Scouts to have a great summer experience. Atascadero & Paso

More information

2017 New York City Information Package

2017 New York City Information Package 2017 New York City Information Package Table of Contents Word of welcome 3 Logistics...4 Venue...9 Accommodation..10 Highlights of New York City..11 Map of New York City...15 Contact 16 2 Word of Welcome

More information

IMPACT + TRAVEL GROUPS

IMPACT + TRAVEL GROUPS JOIN US! IMPACT + TRAVEL GROUPS SPRING SAILINGS 2018 YOU'RE INVITED Tse for than make travel matter hen you get down to the root of it, travel is about exploration and discovery. The places you go and

More information

THE GROUP TRAVEL SPECIALISTS. insightvacations.com

THE GROUP TRAVEL SPECIALISTS. insightvacations.com THE GROUP TRAVEL SPECIALISTS ABOUT Insight Vacations For more than 38 years, Insight Vacations has been designing the world s finest escorted travel itineraries. As the experts in Europe, Insight offers

More information

164M. Minneapolis Special Local Taxes. Minneapolis Entertainment Tax (applies city wide) What s new in 2017 Starting October 1, 2017:

164M. Minneapolis Special Local Taxes. Minneapolis Entertainment Tax (applies city wide) What s new in 2017 Starting October 1, 2017: www.revenue.state.mn.us Minneapolis Special Local Taxes Sales Tax Fact Sheet 164M 164M Fact Sheet What s new in 2017 Starting October 1, 2017: This fact sheet describes the special local taxes that are

More information

PREPARED FOR: San Francisco. Hilton San Francisco s Preferred Destination Management Company

PREPARED FOR: San Francisco. Hilton San Francisco s Preferred Destination Management Company LOCAL DESTINATION EXPERIENCES FOR MEETINGS, INCENTIVES & EVENTS PREPARED FOR: San Francisco Hilton San Francisco s Preferred Destination Management Company The edge of reality How can we help you? AlliedPRA

More information

FROM THE SEATAC AIRPORT (509 NORTHBOUND - ALTERNATE ROUTE)

FROM THE SEATAC AIRPORT (509 NORTHBOUND - ALTERNATE ROUTE) DRIVING DIRECTIONS TO THE SHERATON SEATTLE HOTEL 1400 Sixth Avenue Seattle, WA 98101 Phone (206) 621-9000 / Fax (206) 621-8441 www.sheraton.com/seattle HEADING NORTHBOUND ON I-5 (FROM PORTLAND/TACOMA)

More information

PROMOTION CONFERENCES ADDITIONAL BENEFITS COMPLIMENTARY PUBLICATIONS

PROMOTION CONFERENCES ADDITIONAL BENEFITS COMPLIMENTARY PUBLICATIONS Airports Council International-North America (ACI-NA) represents Airport Members who enplane 95 percent of all domestic and virtually all international airline passenger and air cargo traffic in North

More information

BECOME A PROUD PARTNER OF THE QUAD CITIES CONVENTION & VISITORS BUREAU. Partnership Benefits & Opportunities

BECOME A PROUD PARTNER OF THE QUAD CITIES CONVENTION & VISITORS BUREAU. Partnership Benefits & Opportunities BECOME A PROUD PARTNER OF THE QUAD CITIES CONVENTION & VISITORS BUREAU Partnership Benefits & Opportunities What is a CVB? The official Destination Marketing Organization for the area. An umbrella organization

More information

INCLUDED IN YOUR PACKAGE

INCLUDED IN YOUR PACKAGE SEVEN DAYS IN CUBA Supremely vibrant Havana, scenic Viñales, breathtaking Las Terrazas. Soak in Cuba s fascinating culture, its incredible people, and the impactful interactions that are unique to this

More information

TOURS. Friday, Aug 4. Monday, Aug 7

TOURS. Friday, Aug 4. Monday, Aug 7 TOURS TOURS - Group 1 Thursday, Aug 3 Tastes of North Beach Biking the Bridge/Sausalito Muir Woods/Sausalito Biking Golden Gate Park Highlights City Bus Tour Legion of Honor Museum Tour Friday, Aug 4 TOURS

More information

Best Travel Guide To Ireland's Lesser Known Destinations: An Itinerary For Those By K.C. Dermody

Best Travel Guide To Ireland's Lesser Known Destinations: An Itinerary For Those By K.C. Dermody Best Travel Guide To Ireland's Lesser Known Destinations: An Itinerary For Those By K.C. Dermody If searched for a book by K.C. Dermody Best Travel Guide to Ireland's Lesser Known Destinations: An itinerary

More information

ONE MARKET PLAZA. World class city. World class asset. World class tenants. PROPERTY HIGHLIGHTS

ONE MARKET PLAZA. World class city. World class asset. World class tenants. PROPERTY HIGHLIGHTS World class city. PROPERTY HIGHLIGHTS 1.6 Million square foot office and retail complex 42-Story Spear Tower and 27-story Steuart Tower bridged by 6-story office and retail annex Superb waterfront location

More information

Bayside. beauty. There s more to stunning San Francisco than cable cars and Alcatraz. Bike the Bay. Head for the hills HIT THE HIPPIE TRAIL

Bayside. beauty. There s more to stunning San Francisco than cable cars and Alcatraz. Bike the Bay. Head for the hills HIT THE HIPPIE TRAIL Stopover etc... Bike the Bay 1 While most visitors are drawn to walk or ride the Golden Gate Bridge, biking Crissy Field below it is the more peaceful part of the experience; sounds are of the conversations

More information

Overview Parks Alliance Overview March 2017

Overview Parks Alliance Overview March 2017 Overview Our Mission The mission of the San Francisco Parks Alliance is to inspire and promote civic engagement and philanthropy to protect, sustain and enrich San Francisco parks, recreation and green

More information

SMART STATIONS IN SMART CITIES 6 th International Conference on Railway Stations Madrid, OCTOBER 2017

SMART STATIONS IN SMART CITIES 6 th International Conference on Railway Stations Madrid, OCTOBER 2017 SMART STATIONS IN SMART CITIES 6 th International Conference on Railway Stations Madrid, 19-21 OCTOBER 2017 Integrated Mobility; Thruway Service and Major Station Access Byron Comati VP of Corporate Planning,

More information

Port of San Francisco Water Taxi Feasibility Study

Port of San Francisco Water Taxi Feasibility Study Port of San Francisco Water Taxi Feasibility Study Executive Summary AUGUST 31, 2009 Prepared by & Walther Engineering Services I. RIDERSHIP DEMAND A. INTRODUCTION: SCOPE OF STUDY This study focuses on

More information

Travel is the only thing you buy that makes you richer.

Travel is the only thing you buy that makes you richer. www.pacifictravels.com Travel is the only thing you buy that makes you richer. Welcome to Pacific Travels Making journeys memorable since 1968 Join the adventure Pacific Travels with headquarters in New

More information

Description. Guests have rated us as one of the top six hotels on Trip Advisor, which year after year has awarded us the Certificate of Excellence.

Description. Guests have rated us as one of the top six hotels on Trip Advisor, which year after year has awarded us the Certificate of Excellence. Description Enjoy a completely relaxing stay in the family atmosphere of the Barceló Huatulco Hotel*****, which is located on Tangolunda Bay, one of the nine largest bays in the region that also houses

More information

GRC at HOTEL GALVEZ ADDITIONAL DETAILS ARE AVAILABLE AT ARRIVAL AND ACCOMMODATIONS PLANNING YOUR VISIT MEALS SCIENCE AND POSTER SESSIONS

GRC at HOTEL GALVEZ ADDITIONAL DETAILS ARE AVAILABLE AT  ARRIVAL AND ACCOMMODATIONS PLANNING YOUR VISIT MEALS SCIENCE AND POSTER SESSIONS GRC at HOTEL GALVEZ 2024 Seawall Boulevard, Galveston, TX 77550 409-765-7721 www.hotelgalvez.com ARRIVAL AND ACCOMMODATIONS George Bush Intercontinental Airport (IAH): Located 70 miles north of Galveston

More information

San Francisco City Guides

San Francisco City Guides About the Organization City Guides is grateful for the support of our sponsors such as the Omni Hotel and the Grant for the Arts of the Hotel Tax Fund for covering part of our operating expenses. We depend

More information

22 nd Session of the Codex Committee on Food Import and Export Inspection and Certification Systems February 2016 Melbourne, Australia

22 nd Session of the Codex Committee on Food Import and Export Inspection and Certification Systems February 2016 Melbourne, Australia 22 nd Session of the Codex Committee on Food Import and Export Inspection and Certification Systems 6-12 February 2016 Melbourne, Australia The Venue The 22 nd Session of the Codex Committee on Food Import

More information

XA4E BJ4E Chinese and English Tour Guides. Tour Adult. Single Supp. Code. Tour Adult. Single Supp.

XA4E BJ4E Chinese and English Tour Guides. Tour Adult. Single Supp. Code. Tour Adult. Single Supp. Discount Airfare available, Please call for details. Tour Adult Child Child Single Supp. Code (no bed) (w/bed) BJ4E 149 99 249 +140 Start from 3/2017 2/2018 Arrive Beijing every Friday Designated Fee 80

More information

Airport Awareness FREE. Travel advice for parents and carers of children on the Autistic Spectrum. manchesterairport.co.uk

Airport Awareness FREE. Travel advice for parents and carers of children on the Autistic Spectrum. manchesterairport.co.uk Airport Awareness Travel advice for parents and carers of children on the Autistic Spectrum FREE T2 manchesterairport.co.uk We have created this book in conjunction with advice from the National Autistic

More information

Signature Travel Expert Certification Course

Signature Travel Expert Certification Course Signature Travel Expert Certification Course Module 5: Hotels and Resorts Program Introduction Revised May 23, 2017 Signature s hotels and resorts program provides members with preferred partnerships with

More information

Evaluating Lodging Opportunities

Evaluating Lodging Opportunities Evaluating Lodging Opportunities This section explores market opportunities for new lodging accommodations in the downtown area. It will help you understand travel and visitation trends, existing competition,

More information

TREASURES OF EUROPE 8Nights/ 9 DAYS

TREASURES OF EUROPE 8Nights/ 9 DAYS TREASURES OF EUROPE 8Nights/ 9 DAYS HOTEL: Netherlands: Golden Tulip/ Hilton 4* Germany: Mercure Hotel Wings/ Konferenzhotel Maritim 4* Switzerland: Park Inn/ Au Parc Hotel 4* France: Holiday Inn Garden

More information

MARKETING & CREATIVE SERVICES/ PRODUCT DEVELOPMENT PROGRAM OF WORK

MARKETING & CREATIVE SERVICES/ PRODUCT DEVELOPMENT PROGRAM OF WORK MARKETING & CREATIVE SERVICES/ PRODUCT DEVELOPMENT PROGRAM OF WORK 2017 2018 FAMILY FUN GUIDE 2017/2018 GREATER MIAMI & THE BEACHES VACATION PLANNER GREATER MIAMI & THE BEACHES POCKET GUIDE GREATER MIAMI

More information

5 Days Fairbanks Aurora Tour

5 Days Fairbanks Aurora Tour 5 Days Tour Departure Date: Everyday (9/15/2017-4/15/2018) Tour Code: AK5E Price List: Standard price per person is based on double-bed room. 1st & 2nd Person 3 Person 4 Person Single $799/person $761/person

More information

Warm Springs Plaza +1,335 SF Restaurant Space Available

Warm Springs Plaza +1,335 SF Restaurant Space Available Warm Springs Plaza +1,335 SF Restaurant Space Available Warm Springs Plaza- Highlights Warm Springs Plaza is a 147,717 SF Community Center anchored by CVS and Ross. Other tenants include: Denny s, Carl

More information

Redwoods, Oregon Coast & Portland Rose Festival

Redwoods, Oregon Coast & Portland Rose Festival Redwoods, Oregon Coast & Portland Rose Festival June 20115 Ju ne 1-7, 20 Tour Includes: Air allowance from Salt Lake City to San Francisco and from Portland to Salt Lake Escorted sightseeing by private,

More information

Accommodation in Canada

Accommodation in Canada Language Studies International 2014 Accommodation in Canada www.lsi.edu Accommodation in Vancouver Vancouver The city of Vancouver is located between the snow-capped coastal mountains and the Pacific Ocean.

More information

Detailed Itinerary. Call: Website: 1/9 INSTANT HONG KONG AND MACAU VALUE 5N

Detailed Itinerary. Call: Website:  1/9 INSTANT HONG KONG AND MACAU VALUE 5N Detailed Itinerary Day 01 Arrive Hong Kong - Macau Welcome to Hong Kong, Pearl of the Orient! On arrival in Hong Kong, walk across to the ferry terminal at the airport (before crossing immigration) for

More information

San Francisco to Point Reyes

San Francisco to Point Reyes CALIFORNIA San Francisco to Point Reyes A Self-Guided Walking Adventure Table of Contents Daily Itinerary... 4 Itinerary Overview... 10 Tour Facts at a Glance... 12 Traveling To and From Your Tour... 15

More information

The 2016 Disney Connection Friends in Fun Places

The 2016 Disney Connection Friends in Fun Places The 2016 Disney Connection Friends in Fun Places Where your home is a castle, your best Disney friends are neighbors and Happily Ever Afters Abound. The 2016 Disney Connection is your go-to resource for

More information

DISCOVER THE DIFFERENCE OF A LANDMARK LOCATION.

DISCOVER THE DIFFERENCE OF A LANDMARK LOCATION. DISCOVER THE DIFFERENCE OF A LANDMARK LOCATION. AMENITIES OCATION OVERVI CENTRALIZED The Towers at Williams Square is located in the heart of North Texas, just 15 minutes from downtown Dallas, DFW International

More information

Oregon 2011 Visitor Final Report

Oregon 2011 Visitor Final Report Oregon 0 Visitor Final Report Table of Contents Introduction...... 3 Methodology.. U.S. Travel Market Size & Structure..... 5 Oregon Travel Market Size & Structure... Overnight Trip Detail............

More information

Dashing Through Eastern Europe

Dashing Through Eastern Europe Dashing Through Eastern Europe The Ultimate Holiday Market Adventure by Taylor Deer from SitInMySeats Travel Saturday, December 8 - Saturday, December 15 Prague, Regensburg, Passau, Vienna, Bratislava

More information

SECTION TWENTY-THREE * INCENTIVES GENERAL RULES AND REGULATIONS DEFINITIONS INTERMODAL CONTAINER DISCOUNT PROGRAM

SECTION TWENTY-THREE * INCENTIVES GENERAL RULES AND REGULATIONS DEFINITIONS INTERMODAL CONTAINER DISCOUNT PROGRAM First Revised Page... 203 Original Page... 203 DEFINITIONS INTERMODAL CONTAINER DISCOUNT PROGRAM Actual IPI Rate Reduction is the amount of the monetary reduction assessed against affirmatively claimed

More information

Nova Scotia Tourism Agency Department of Economic and Rural Development and Tourism Statement of Mandate

Nova Scotia Tourism Agency Department of Economic and Rural Development and Tourism Statement of Mandate Nova Scotia Tourism Agency Department of Economic and Rural Development and Tourism Statement of Mandate 2014-15 Message from the Minister and the CEO Tourism is a key economic driver for communities throughout

More information

January Content Marketing Calendar

January Content Marketing Calendar 2018 Content Marketing Calendar January Winter Activities January Events Launch Big Concerts - January What s New in 2018 2018 Travel Guide Announcement Cabins for Winter Getaways Bed & Breakfast - Romance

More information

Optus Aquatic Centre YOUR OFFICIAL VENUE GUIDE

Optus Aquatic Centre YOUR OFFICIAL VENUE GUIDE Optus Aquatic YOUR OFFICIAL VENUE GUIDE Before you leave... The water is perfectly still. The athletes are poised. It s time to compete. Divers pierce the water with barely a ripple, and swimmers put on

More information

A SIMPLE GUIDE WHEN TRAVELLING BY AIR

A SIMPLE GUIDE WHEN TRAVELLING BY AIR A SIMPLE GUIDE WHEN TRAVELLING BY AIR PREPARING FOR YOUR JOURNEY Before you leave for the airport please ensure that you bring Your Tickets, E-Tickets or home printed boarding cards. Your Passport or Identification

More information

Suwannee River Area Council, Boy Scouts of America Scouts earning their way to camp!

Suwannee River Area Council, Boy Scouts of America Scouts earning their way to camp! Suwannee River Area Council, Boy Scouts of America Scouts earning their way to camp! CAMPCARD PROGRAM The Suwannee River Area Council is pleased to announce the return of our Council-wide fundraiser the

More information

RESOURCE FOR: Hospitality & Tourism

RESOURCE FOR: Hospitality & Tourism In this unit students will have a basic understanding of hospitality & tourism, explore the relationship and impact of hospitality and tourism on society and explore related careers. Standard 4: Students

More information

Seattle, Portland, San Francisco 8-day Tour

Seattle, Portland, San Francisco 8-day Tour Tour Code: GS8 Departure Day: Saturday Price List:Buy 2 Get 1 Free Seattle, Portland, San Francisco 8-day Tour 1st & 2nd Person 3rd Person 4th Person Single $865/person $0 $625 $1090 Itinerary Highlights:

More information

Discover Vietnam Heritage Road 8 Days

Discover Vietnam Heritage Road 8 Days Discover Vietnam Heritage Road 8 Days Duration: 8 Days/ 7 Nights Depart From: Saigon/ Hanoi Destinations: Ho Chi Minh Mekong Delta Hoian Hanoi Halong Bay - Hanoi Description: Brief Itinerary Dates Destinations

More information

Private Business Activities at Natural Resources Sites

Private Business Activities at Natural Resources Sites Private Business Activities at Natural Resources Sites A. Bradley Ives Assistant Secretary for Natural Resources March 20, 2014 Natural Resources Attraction Divisions 2 Natural Resources Locations 3 Privatization:

More information

The Best of Ireland HOP

The Best of Ireland HOP The Best of Ireland HOP World Heritage Sites Castles, Pubs and the Blarney Stone June 13 19, 2018 6 days/5 nights The Irish people offer a warm and hearty welcome to visitors. It is one of the most popular

More information