Management expertise focused on your success

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2 Management expertise focused on your success Panorama Hospitality Management specializes in the operation of world-class international luxury hotels. Panorama s Best in Class performance is rooted in our philosophy of adopting a lean approach to a profitable business model. We achieve this through a shared responsibility between the hotel owner and the operator of the hotel to create an atmosphere of success. The hallmarks of Panorama Hospitality Management are developing and implementing successful business plans, launching aggressive sales and marketing efforts, establishing a management culture of excellence and developing training programs that produce employees with a passion to provide exceptional guest experiences. Our clients needs dictate the level of our involvement, ranging from initial design consultation to complete operations, budgeting, sales and marketing, revenue management, staff recruiting and training.

3 Panorama Hospitality Management s performance criteria are based on Five Key Elements of Success: 1. Developing realistic business plans and launching aggressive sales and marketing strategies that are aligned with meeting financial targets. Taking full advantage of the global distribution channels that are available both on and off-line. A clearly defined plan to increase direct sales to the property and to drive positive Rev Par index. 2. Working closely with the investment community through our well-established relationships around the globe to secure necessary financial resources. 3. Creating a defined performance management culture that drives return on owner investment. Working with all involved parties to achieve the monthly budget hurdles and aligning owner expectations with the management company. 4. Creating exceptional guest experience solutions that are particular to each individual hotel and tailoring our best in class philosophy to out-perform the competition through a clearly defined service delivery approach. 5. Training plans for both front and back of the house teams that are fresh in approach, energetic and productive. Development of employees to feel a real passion to serve their guests. Identify and source top talent worldwide to enhance the hotel s operating performance and international reputation.

4 OUR CORE STRENGTHS Hotel Management u Daily hotel operations u Training and development of employees u Sales and marketing plans u Local competitor market analysis u Capital expenditure control u Monthly profit and loss review u Development of F&B concepts u Public relations and advertising u Community involvement u Budgeting and financial planning u Pre-opening and grand opening plans and activities u Realistic management fees Owner Asset Management u Ownership support with hotel operator u Management of hotel operator s performance, meeting ownership targets u Creating and identifying new revenue streams u Budget and cost alignment u Monthly performance reviews u Revenue and P&L forecasting Hotel Industry Consulting u Hotel analysis (financial and market driven) u Positioning the performance of the asset(s) u Delivery on expected owner value u Lead role in the negotiations of management and franchise agreements u Providing Talent to effectively manage the hotel(s) u Access to a global network of developers and financial sources u Technical requirements including design expectations

5 ROBERT GAYMER-JONES President & Ceo Panorama Hospitality Management is led by Robert Gaymer-Jones, one of the world s foremost hoteliers. Mr. Gaymer-Jones philosophy of creating a lean approach to a profitable hotel management model, his keen ability to inspire team members at all levels and his energetic approach to creating an environment of success was honed by his 40 years of service in the luxury hotel and restaurant industry. He brings an unparalleled resume of management experience around the world, from small, stand-alone boutique hotels to major mixed-use hotel/residential developments. Mr. Gaymer-Jones served as CEO for Sofitel Luxury Hotels in Paris from 2007 to 2014, where he successfully led the re-positioning of the brand by downsizing and rebuilding Sofitel into a global luxury chain of more than 120 properties. Under his management, the ultra-luxury Sofitel brand of lifestyle hotels and the iconic legend portfolio were launched, and a number of new properties were developed around the world. In 2012, Mr. Gaymer-Jones was named CEO of the Year for the Luxury Industry. Prior to his tenure at Sofitel, Mr. Gaymer-Jones served with Marriott International as Area Vice President in Europe based in London. He began his career with classical training in hotels in Switzerland and has worked all over the world in senior hotel management positions. He is actively involved in hotel associations globally and is a Member of Clef D or. Mr. Gaymer-Jones is based in Miami, Florida.

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7 panorama group Panorama Group integrates its more than five decades of experience in the hospitality and real estate industries with the latest trends, ideas and methods to bring a fresh new approach to each client. Panorama offers a wide range of services, ranging from feasibility studies and project financing to development and marketing, resort development, and hotel management. Each clients needs dictate our involvement, ranging from consultation to complete hands-on management of all aspects of the project. Panorama offers its services selectively to developers and has accomplished its mission in 75 countries and every major resort city in the world for more than 50 years. With its headquarters based in San Antonio, Texas, Panorama Group also has offices in Miami, Mexico, Costa Rica, Spain, the United Kingdom and Morocco.

8 Our philosophy partnering with our clients, producing perfection In our fast-paced, deal-oriented culture, Panorama stresses long-term relationships, while providing results in the shortest possible time. Panorama s executives are culturally attuned to the development of long lasting relationships as the basis for success. Panorama seeks to act like a partner with its clients and employs a blend of traditional values and fair dealing, combined with access to the most modern research and financial tools available, to yield a level of professionalism and service unequaled in the world. Our world is rapidly changing. Energy is in predictably short supply, sustainable development and security are now essential. Panorama and its family of companies build these elements into a design that is unique to every development. Paying attention to the products and markets of tomorrow are vital for the success of development today. The past lessons on what sells, on what creates value and on what s trending in finance are a solid foundation for the future.

9 portfolio of previous clients The Caribbean and Atlantic Regions u Angelfish Point, The Bahamas u Anguilla Resort, Anguilla u Bahia Beach Resort & Golf Club, Puerto Rico u Bermuda Center for Continuing Medical Education, Bermuda u Caneel Bay, U.S. Virgin Islands u Casa de Campo, Dominican Republic u Carlisle Club, Jamaica u Christopher Columbus Landing, Puerto Rico u Club Nautico, Bonaire u Comfort Inn, Cayman Islands u El Conquistador Resort, Puerto Rico u Karu Kera, Resort, Anguilla u La Romana, St. Maarten u La Sagasse, Grenada u Las Brisis, Dominican Republic u Little Dix Bay, British Virgin Islands u Mt. St. Johns Medical Center, Antigua u Port de Plaisance, St. Maarten u Port Exuma. Bahamas u Port San Nicolas, Curaçao u Puntacana Resort & Club, Dominican Republic u Queen Anne Hotel and Retail Center, St. Croix u Rose Hall, Jamaica u Royal Westmoreland, Barbados u Rum Cay, The Bahamas u Salt Pond, St. Maarten u San Salvador Island, The Bahamas u SandyPort, The Bahamas u Santa Barbara Plantation, Curacao u Southeast Peninsula Study, St. Kitts u Spencer House, Turks and Caicos Islands u Sunset Beach Hotel, Curacao u The Atrium, St. Maarten u The Enchanted Garden, Jamaica u The Nautilus Hotel, The Bahamas u Tourism Consulting, Organization of Eastern Caribbean States u Walkers Cay, The Bahamas Europe u Blankenhein Resort, Germany u The Glen Line (Golf ship), England u Golf de l Adour, France u Golf Valley, Madeira u Leoben Hotel, Austria u Loch Loman Golf Club, Scotland u Schloss Mondsee, Austria u Torrequebrada Hotel, Spain u Wynfield Inn Hotels, Germany u Krebs Hotel, Switzerland u Willi Hotels, Germany u Castelas, France Mexico u Arau Films, Mexico u Autopista, Jalisco u Club Las Velas, Bacalar, Quintana Roo, Mexico u Cub Las Velas, Quintana Roo u Diamond Beach, Mazatlan u Fonatur, Government of Mexico, Cancun u Fonatur, Government of Mexico, Ixtapa

10 portfolio of previous clients u Fonatur, Government of Mexico, Los Cabos-San Jose del Cabo u Fonatur, Government of Mexico, Loreto u Fonatur, Government of Mexico, Various Studies u Garza Blanca, Puerto Vallarta u Gran Premier Hotel, Reynosa u Holiday Inn Projects, Throughout Mexico u Hotel financing, Queretaro u Jose San Jose Purua, Michoacan u Las Iguanas, Puerto Vallarta u Maya Mystique u Mexico City Zocalo and Historic Renovation u Paradise del Baja u Punta Mita u Sands of Gold u The Ridge at Cabo San Lucas u Tres Vidas, Acapulco u Villa Vera Racquet Club u Vista Vallarta, Puerto Vallarta u Sombra, Cancun u Hyatt Hotel, Cancun u Dos Playas Hotel, Cancun u Sheraton Hotel, Cancun u Tomassi Time Share, Cancun u Mona Loa, Cancun u Garza Blanca Hotel, Cancun u First Real Estate Office, Cancun u Sotavento, Zihuatanejo United States u American Leisure, Florida u Boca Raton Resort & Club, Florida u Canterbury Brook Ranch, New York u Desert Mountain, California u El Paso Iceplex, Texas u Fisher Island, Florida u French Lick Springs Resort, Indiana u Gramercy Park Hotel, New York u Gruene Oaks Estate, Texas u Isleworth Golf & Country Club, Florida u Lajitas, Texas u Midwestern Development Hotel Package, Kentucky u Mountain View Resort, New Jersey u NexGen Communications, Texas u Oceangoing Spa, Arizona u Palm Beach Polo Club, Florida u Pony Mill, Alabama u Robinsonville in the Delta, Tunica, Mississippi u Royal Highlands, Tennessee u Sea Pines Resort, South Carolina u Silver Creek Resort, West Virginia u The Equinox, Vermont u Village of Wolf Creek, Colorado u Wilmington Island Resort, South Carolina u Wood Developments, Texas

11 WORLDWIDE HEADQUARTERS 1802 NE Loop 410, Suite 505, San Antonio, Texas USA Telephone: