Table of Contents MÉXICO GO GC GH SE CH IH. Grand Ocean Resorts Grand City Grand Heritage Selection Ocean Resorts City Hotels Iberostar Heritage

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2 Table of Contents Introduction What defines us New segmentation The Club Experiences Iberostar Group GO GC GH SE CH IH Grand Ocean Resorts Grand City Grand Heritage Selection Ocean Resorts City Hotels Iberostar Heritage MÉXICO RIVIERA MAYA Iberostar Grand Paraíso Iberostar Paraíso Maya Iberostar Paraíso Lindo Iberostar Paraíso Beach Iberostar Paraíso del Mar Iberostar Playa Paraíso Golf Club Iberostar Playa Paraíso Convention Center Iberostar Tucán Iberostar Quetzal CANCÚN Iberostar Cancún Iberostar Cancún Golf Club Iberostar Cancún Península Convention Center COZUMEL Iberostar Cozumel RIVIERA NAYARIT Iberostar Playa Mita

3 We believe in travel that leaves lasting memories, in holidays that are a once-in-a-lifetime experience and bring out the best in you LET IT SHINE That s why we want to highlight what we offer: Excellence paying meticulous attention to detail Authenticity which adds integrity to our work and convictions Passion because we do whatever we can to exceed expectations Closeness so that you feel accepted and can enjoy being yourself We shine to help you shine 4 5

4 LOCATION Where the magic begins There are places that we should all visit once in our lives. Spectacular, magical spots with a charm that captivates visitors and encourages them to stay forever. From the Caribbean to North Africa, and from the Mediterranean to New York, Iberostar takes you to places you ll never forget. According to TripAdvisor, 91% of travellers are highly satisfied with the location of our hotels. That s because we have over 115 hotels that give people the best that the location has to offer: at Iberostar, you ll be right on the seafront, in the heart of the city or amidst the finest architecture. 6 7

5 CUISINE A sensory experience At Iberostar Hotels & Resorts, we see our culinary offering as key to both old and new concepts based on high-quality raw ingredients. Our restaurant chefs and staff are continuously striving to provide guests with varied, healthy and imaginative international and local cuisine. Our customers highlight our hotels cuisine, both at the buffets and in the à-la-carte restaurants, as a key part of their experience. That s why the ReviewPro website includes Iberostar in the top 3 hotels for culinary excellence. 8 9

6 PEOPLE The heart of Iberostar Our people are at the heart of the Iberostar family, especially those who make our hotels warm and friendly places. We re passionate about taking care of your holiday time. We re a personable team that wants to make your holiday shine. We have hotels in over 18 countries, offering you a constant, proactive service. We want the work that we do to make a difference during your stay

7 SERVICE Taking care of the details We are committed to surpassing ourselves at work every day. We do our very best to anticipate your needs and work towards excellence. We work hard to find out what makes the difference and we pay meticulous attention to detail. We know what to do and we re good at it, so almost half of our customers come again. That s the greatest reward for our commitment to quality

8 OCEAN RESORTS An intense experience by the sea At our Ocean Resorts, everything is ready for you. All you have to do is unwind and be your true self again. We take great care of our hotels, which are carefully decorated, and we combine this with our commitment to the best cuisine and a wide range of activities and entertainment for everyone. To make sure you have a great time with your family, with friends, or with your partner, we put our heart and soul into creating the ultimate experience for you at every moment. So that you never forget it. So you re excited to come back

9 CITY HOTELS A holiday with the essence of urban life Located in the heart of the city, our hotels invite guests to soak up the atmosphere and discover the city s rhythm, people and hidden corners. They combine functionality and character in locations that allow guests to make the most of their stay and experience the life that thrives just a few steps from their room. They are hotels that bring local cuisine to you, along with the kind of breakfast you need for a long day of urban sightseeing. Our staff will act as the perfect guide so you don t miss a thing. The hotels merge with the urban setting so that you can experience their essence

10 HOTELS WITH HERITAGE Immerse yourself in history and tradition Get close to iconic sites and stay in buildings with unique architecture, original décor and the perfect location. Iberostar Heritage hotels encapsulate art and history, culture and beauty. Discover the local cuisine. Enjoy your experience in an intimate setting. Get closer to the past while staying in hotels of the present, which have retained the essence of the location for you to enjoy. Because travelling is also about adventure and discovery

11 LUXURY HOTELS Excellence has a name: Grand Iberostar Introducing the Grand Luxury category, available at all Iberostar City Hotels, Ocean Resorts and Hotels with Heritage. So that you can enjoy our impeccable hotels, no matter where you go. Grand offers guests a world of details to meet their every wish. We create spaces that stimulate the five senses: the beauty of unique hotels with impressive architecture and exquisite cuisine. We have an extensive team that includes staff dedicated exclusively to each guest. Everything is designed to ensure that guests enjoy an extraordinary experience that exceeds their expectations. Tailor made to their requirements, in unrivalled settings. A moment that thrills and conveys the spirit of Iberostar

12 The Club The high percentage of repeat customers (42%) is the best reward for our work. At Iberostar Hotels & Resorts, we wanted to respond to this faith in us by creating The Club, an exclusive meeting point where members can enjoy the privileges they deserve. Members of our Club can save time on any booking thanks to personalised plans adapted to their dates and preferred locations. Once they arrive at any of our hotels or resorts, members of The Club can enjoy countless privileges such as unlimited access to Star Prestige private areas. They will also be entitled to personalised VIP treatment to assist with any aspect of their stay, they will taste the finest local and international cuisine, and they can see how worthwhile it is to enjoy the best facilities inside and outside their room. The Club welcomes members who know how to take full advantage of real luxury in the most incredible places on the planet

13 EXPERIENCES Star Prestige We have thought of a way to upgrade your service: Star Prestige. This option lets you choose your room, in which we will provide top-quality amenities. We will also provide you with private spaces where you can relax, as well as the Star Prestige area and outdoor chill out areas, all for your exclusive use. With Star Prestige, we make all arrangements for your stay as easy as can be. We want you to enjoy a premium service, including assistance with booking a table, a round on the golf course, or providing you with any information on tourist destinations, and much more

14 EXPERIENCES All inclusive To help you get the most out of your stay, Iberostar Hotels & Resorts offers the All Inclusive option. All your meals, enjoyed as a couple or as a family, are taken care of. Every detail is carefully thought out when it comes to the variety and styles of our dishes. We offer renowned awardwinning buffets, using the finest ingredients, prepared in a healthy and innovative way. We pay special attention to the needs of younger guests and to any particular dietary requirements, as your well-being is our foremost concern. We also introduce you to leading local and international cuisine

15 ...PLUS Weddings A wedding in a dream destination with an unforgettable party. We want to be part of your special day and we have specific plans to make sure it s a success. We take care of the multitude of details required to make the perfect wedding, from the ceremony to the banquet. Menus are our speciality, not forgetting music and decorations. We offer All Inclusive plans for your honeymoon, original gifts and our most romantic suites for you to choose from. We ll be by your side because we understand how important it is to you

16 ...PLUS Golf Golf is much more than a sport; it s a way of connecting the body and mind in a natural yet well-kept setting. Iberostar Hotels & Resorts offers this experience whether you are just learning the sport or if you want to perfect your swing. Choose from 137 courses in some of the most desirable locations in the world (from Crete to Cancun, Majorca, Tenerife or Punta Cana); a challenge and a pleasure in equal measure. Equipped with all the facilities that you deserve on holiday, the courses have a Club House offering all services, a professional shop and equipment hire, special entry fees and designs of famous figures from the golfing world. And respecting the natural setting is always a fundamental commitment

17 ...PLUS Meetings Our Conference and Exhibition Centres give you the option of holding a meeting, corporate board meeting or convention in iconic locations such as Brazil, Cuba and Mexico. With state-of-the-art technology and capacity for up to 3,000 people, our centres boast audiovisual equipment, private meeting rooms and multifunctional spaces, and all your needs will be covered by both our facilities and our staff. We have extensive experience in effective planning and attention to detail. Because the small things really do matter. At Iberostar, you will also have the chance to relax in between work and enjoy a stroll through the gardens, an invigorating visit to the spa or a cocktail while you wait to sample the local cuisine

18 ...PLUS Spa For anyone needing to unwind, access to the Spa Sensations centres are the perfect solution. Their spacious, well-equipped facilities exude peace and tranquillity and will leave you feeling as good as new. We offer a wide range of treatments (baths, massages, a selection of natural products), which can be adapted to suit each guest thanks to our expert therapists. Each circuit can be enjoyed on your own or with your partner or can even be booked for groups. The Spa & wellness Experience services reach the height of excellence in our Grand hotels: Iberostar Hotels & Resorts boast the best advisers and facilities to ensure complete and unforgettable relaxation

19 WHAT DRIVES OUR COMPANY The Iberostar Group is a Spanish multinational company with a family feel and headquartered in Palma de Mallorca, which has been dedicated to the tourism industry since Its commercial presence extends across 35 countries and it serves four million customers. In 2016, it recorded a turnover of 2,025 million euros and employed over 28,500 people. It currently boasts over 110 hotels in 17 countries, in which it offers the best possible service. This commitment is rewarded by a high repeat customer rate of over 42%, and by the 95% of positive ratings on the more than 1.3 million reviews a year left on independent review sites and networks. In addition to the hotels, there are three business units The Club, Almundo.com and World to Meet (W2M) which cover other tourism-related services such as inbound tourism, travel agents, tour operators and bedbank. MISSION To provide our customers with an unforgettable experience in the best holiday destinations, offering an excellent quality service from a highly qualified team. VALUES Honesty: the foundations for the solid reputation we have today. Responsibility: encompassing commitment, integrity and ethical practice. Caution: a synonym of knowledge, good judgement and controlled growth. Unity: building a resilient corporate culture. Diligence: a culture of high performance with quality objectives. Creativity: understood as the ability to innovate and provide original solutions. Ambition: understood as the passion we have to create an international brand identity. Roots: wherever we go, we extend our roots and commitment to sustainability. Empathy: to be able to work in an environment based on trust and the utmost respect. VISION To be the benchmark holiday hotel group, developing a family-oriented sustainable management model that instils trust in its customers, employees and business partners. ARCHITECTURE The success of the Iberostar Group is based on five pillars: 1. Iberostar Hotels & Resorts. Our hotel division, which creates unique holiday experiences. 2. Iberostar The Club. VIP services, privileges and preferential rates for our customers. 3. World2Meet. Offline and online travel service provider. 4. AlMundo. The large tourism company covering Latin America. 5. Fundación Iberostar. Our foundation that aids development in the locations in which we operate

20 MÉXICO GOLFO OF MEXICO Riviera Nayarit Acapulco Ciudad de México Tulum Cancún Playa del carmen Riviera Maya Cozumel PACIFIC OCEAN RIVIERA MAYA Iberostar Grand Paraíso Iberostar Paraíso Maya Iberostar Paraíso Lindo Iberostar Paraíso Beach Iberostar Paraíso del Mar Iberostar Playa Paraíso Golf Club Iberostar Playa Paraíso Convention Center Iberostar Tucán Iberostar Quetzal CANCÚN Iberostar Cancún Iberostar Cancún Golf Club Iberostar Cancún Península Convention Center COZUMEL Iberostar Cozumel RIVIERA NAYARIT Iberostar Playa Mita 38 39

21 AN ALL-INCLUSIVE FIVE-STAR EXPERIENCE FOR ADULTS ONLY ELEGANT SUITES WITH BUTLER AND CONCIERGE SERVICE 18-HOLE GOLF COURSE DESIGNED BY P.B. DYE LUXURY SPA WITH MASSAGES ON THE SEA SHORE MÉXICO RIVIERA MAYA EXCLUSIVE INTERNATIONAL CUISINE IN FIVE THEMED RESTAURANTS LOCATION ACCOMMODATION FACILITIES AND SERVICES BIG STAR SERVICE FOR OCEANFRONT AND PRESIDENTIAL SUITES CUISINE SPORTS ENTERTAINMENT On Paradise Beach 23 km from Playa del Carmen 36 km from Cancun airport (CUN) With 310 rooms, including villas with private pool, presidential suites and accessible rooms Seawater pool and lagoon-style pool Heated pool Four bars, including a swim-up bar Free Wi-Fi Butler and concierge service Concierge service at the pool Personalised mini-bar Reading material and shoe cleaning Shopping centre Spa with treatments for couples and massages on the beach ($) Optional upgrade to Star Prestige ($) Check-in with champagne in the room Luggage packing and clothing arrangement in the closets Breakfast in bed Personalised check-out available Private transport within the complex One buffet restaurants with show cooking Five themed restaurants: Japanese, Italian, surf and turf, raw bar and gourmet Etiquette is required in the themed restaurants Golf course with 18 holes designed by P.B. Dye. Complimentary round(s) of Golf according to a minimum night stay. Water sports Outdoor sports area Organised activities Fitness room. Fit & Fun Scuba diving centre ($) Daytime activity programme Shows and live music Tel.: ghprp1@iberostar.com IBEROSTAR.COM 41

22 TODO INCLUIDO 5 ESTRELLAS PARA FAMILIAS Y PAREJAS JUNIOR SUITES CON JACUZZI Y SERVICIO DE HABITACIONES 24 HORAS DIVERSIDAD CULINARIA EN 5 RESTAURANTES A LA CARTA Y 6 BARES PISCINA TIPO LAGO, PISCINA DE OLAS, RÍO ARTIFICIAL Y PARQUE ACUÁTICO MÉXICO RIVIERA MAYA SPA SENSATIONS Y CAMPO DE GOLF DE 18 HOYOS EN EL RECINTO LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE SPORTS ENTERTAINMENT CHILDREN On Paradise Beach 23 km from Playa del Carmen 36 km from Cancun airport (CUN) With 434 rooms, including family junior suites, presidential suites and accessible rooms Concierge service in all of the buildings Nine outdoor pools, including a wave pool, splash park and lazy river Six bars and an ice cream stand Free Wi-Fi Spa Beauty salon ($) Shopping area ($) Convention centre Medical service and chemist ($) Optional upgrade to Star Prestige ($) One buffet restaurant with show cooking Five themed restaurants: gourmet, Mexican, steakhouse, Japanese and Mediterranean (etiquette is required) Access to 11 themed restaurants and 14 bars in partner complexes Golf course with 18 holes on the premises, designed by P.B. Dye ($) Non-motorised water sports Organised activities Fitness room. Fit & Fun Scuba diving centre ($) Daytime activity programme Shows and live music Water park Separate children s pool Kid s Club (4 to 12 years) and Teenclub (13 to 17 years) Children s menu New kitchen equipped to prepare food for babies ($) Babysitting services ($) Tel.: pmyrp1@iberostar.com IBEROSTAR.COM 43

23 ALL-INCLUSIVE FIVE-STAR HOTEL FOR FAMILIES AND COUPLES WAVE POOL, ARTIFICIAL RIVER AND WATER PARK PERFORMANCES, À LA CARTE RESTAURANTS AND INTERNATIONAL BUFFETS LEISURE ACTIVITIES AND ACTIVITY PROGRAMMES FOR THE LITTLE ONES MÉXICO RIVIERA MAYA SPA, FITNESS ROOM AND 18-HOLE GOLF COURSE ON THE PREMISES LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE On Paradise Beach 23 km from Playa del Carmen 36 km from Cancun airport (CUN) With 448 rooms, including junior suites, presidential suites and accessible rooms Concierge service in all of the buildings Seven outdoor pools, including a wave pool, splash park and lazy river Six bars and an ice cream stand Free Wi-Fi Spa Beauty salon Shopping area Seven meeting rooms ($) Medical attention and chemist ($) Optional upgrade to Star Prestige ($) Five themed restaurants: gourmet, steakhouse, Mexican, Italian and Cajun One buffet restaurant with show cooking SPORTS Professional 18-hole golf course on the premises ($) Non-motorised water sports Organised activities Fitness room. Fit & Fun Scuba diving centre ($) ENTERTAINMENT CHILDREN Daytime activity programme Shows and live music Separate children s pool Water park Kid s Club (4 to 12 years) and Teenclub (13 to 17 years) Children s menu New kitchen equipped to prepare food for babies ($) Babysitting services ($) Tel.: pmyrp1@iberostar.com IBEROSTAR.COM 45

24 ON THE SEA FRONT WITH VIEWS OF THE ATLANTIC TROPICAL ENVIRONMENT WITH POOL PADI/SSI SCUBA DIVING CENTRE AND WATER SPORTS LEISURE ACTIVITIES AND ACTIVITY PROGRAMMES FOR CHILDREN MÉXICO RIVIERA MAYA SPA SENSATIONS, FITNESS ROOMS AND 18-HOLE GOLF COURSE ON THE PREMISES LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE SPORTS ENTERTAINMENT CHILDREN On Paradise Beach 23 km from Puerto Morelos 36 km from Cancun airport (CUN) With 424 rooms, including junior suites, presidential suites and accessible rooms Four outdoor pools Eight bars Gazebos and Balinese beds Free Wi-Fi and Internet Cafe Spa with steam area, special treatments and massages on the beach ($) Beauty salon ($) Shopping area and supermarket ($) Medical service ($) Convention centre Buffet restaurant with show cooking Seven themed restaurants: Brazilian, Japanese, Mediterranean, Mexican, gourmet, steakhouse and Italian Golf course with 18 holes on the premises, designed by P.B. Dye ($) Scuba diving centre ($) Non-motorised water sports Organised activities Fitness room.fit & Fun Daytime activity programme Shows and live music Nightclub Separate children s pool Kid s Club (4 to 12 years old) Children s menu Nightclub Babysitting services ($) Tel.: rpmar1@iberostar.com IBEROSTAR.COM 47

25 ON THE SEA FRONT WITH VIEWS OF THE ATLANTIC TROPICAL ENVIRONMENT WITH POOL PADI/SSI SCUBA DIVING CENTRE AND WATER SPORTS LEISURE ACTIVITIES AND ACTIVITY PROGRAMMES FOR CHILDREN MÉXICO RIVIERA MAYA SPA SENSATIONS, FITNESS ROOM AND 18-HOLE GOLF COURSE ON THE PREMISES LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE SPORTS ENTERTAINMENT CHILDREN On Paradise Beach 23 km from Puerto Morelos 36 km from Cancun airport (CUN) With 388 rooms, including junior suites, presidential suites and accessible rooms Four outdoor pools Eight bars Gazebos and Balinese beds Free Wi-Fi and Internet Cafe Spa with steam area, special treatments and massages on the beach ($) Beauty salon ($) Shopping area and supermarket ($) Medical service ($) Convention centre Buffet restaurant with show cooking Seven themed restaurants: Brazilian, Japanese, Mediterranean, Mexican, gourmet, steakhouse and Italian Golf course with 18 holes on the premises, designed by P.B. Dye ($) Scuba diving centre ($) Non-motorised water sports Organised activities Fitness room. Fit & Fun Daytime activity programme Shows and live music Nightclub Separate children s pool Kid s Club (4 to 12 years) Children s menu Nightclub Babysitting services ($) Tel.: rpmar1@iberostar.com IBEROSTAR.COM 49

26 PROFESSIONAL 18-HOLE GOLF COURSE CREATED BY COURSE DESIGNER P.B. DYE FOUR TEE BOXES TO SUIT ALL LEVELS CLUB HOUSE WITH PRO SHOP AND RESTAURANT COMPLETE SPA CENTRE MÉXICO RIVIERA MAYA PACKAGES AND PREFERENTIAL RATES FOR CLIENTS OF IBEROSTAR HOTELS & RESORTS LOCATION Riviera Maya, south of Cancun On the Iberostar Playa Paraíso Golf & Spa Resort complex GOLF COURSE Professional 18-hole course, par 72 Course rating: 72.4; Slope: 136 Four tee boxes, from 4,680 yards (red) to 6,701 (blue) Grass: paspalum, fairways and greens FACILITIES SERVICES Club house Hole 19 Bar-Restaurant Pro shop Private classes Green fee includes half cart, appetisers and drinks Equipment hire available Easy access to Iberostar Cancún Golf Club and to other courses in the area Tel.: IBEROSTAR.COM 51

27 LOCATED ON THE IBEROSTAR PLAYA PARAÍSO GOLF & SPA RESORT COMPLEX ADVANCED AUDIO-VISUAL TECHNOLOGY TWELVE CONFERENCE ROOMS WITH EXCLUSIVE SERVICES CONVENTION CENTRE WITH CAPACITY FOR 1,500 PEOPLE MÉXICO RIVIERA MAYA GOLF COURSE, SPA SENSATIONS AND A WIDE-RANGING ENTERTAINMENT PROGRAMME LOCATION FACILITIES Riviera Maya. Between Cancun and Playa del Carmen On the Iberostar Playa Paraíso Golf & Spa Resort complex 15 minutes from Cancun International Airport Twelve conference rooms Mayan-style hall with marble floors and crystal walls Parking area measuring 2,900 m 2. Loading and unloading area Spacious outdoor gardens, terraces and pools ROOMS Playa del Carmen Room: 1,407 m 2 1,500 people Quintana Roo Room: 321 m people Cozumel Room: 254 m people Holbox Room: 254 m people Tulum Room: 254 m people Mujeres Room: 254 m people Cancun Room: 158 m people Contoy Room: 158 m people Maya Rooms: four rooms measuring 81 m 2 22 people per room SERVICES Audio-visual technology Wireless internet and ISDN connection Mobile telephones for internal use Private telephone booths Dressing rooms, bar area and reception for group registration Personalised event organisation Receptions for cocktails, coffee breaks, working lunches, special menus for groups and gala dinners Multilingual staff Complete entertainment programme Tel.: gruposparaiso@iberostar.com IBEROSTAR.COM 53

28 LOCATED ON THE SEAFRONT A PARADISE FOR SCUBA DIVING AND WATER SPORTS TROPICAL ENVIRONMENT AND LARGE POOL AREAS A SHORT DISTANCE FROM PLAYA DEL CARMEN MÉXICO PLAYA DEL CARMEN WIDE-RANGING ENTERTAINMENT PROGRAMME AND SPA SENSATIONS LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE SPORTS ENTERTAINMENT CHILDREN On Playacar Beach 2 km from Playa del Carmen 60 km from Cancun airport (CUN) With 700 rooms, including junior suites and accessible rooms Four outdoor pools Seven bars, including a swim-up bar Free Wi-Fi and Internet Cafe Spa Beauty salon Massages on the beach Three meeting rooms Shopping area Medical Service Parking Two buffet restaurants with show cooking Pool restaurant Five themed restaurants: Mediterranean, Italian, steakhouse, Mexican and Japanese Water sports Organised activities Outdoor sports area Fitness room.fit & Fun 18-hole golf course nearby ($) Daytime activity programme Professional shows and live music Separate children s pool Kid s Club (4 to 12 years) Children s menu Babysitting services ($) Tel.: tucrp1@iberostar.com IBEROSTAR.COM 55

29 LOCATED ON THE SEAFRONT A PARADISE FOR SCUBA DIVING AND WATER SPORTS TROPICAL ENVIRONMENT AND LARGE POOL AREAS A SHORT DISTANCE FROM PLAYA DEL CARMEN MÉXICO PLAYA DEL CARMEN WIDE-RANGING ENTERTAINMENT PROGRAMME AND SPA SENSATIONS LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE SPORTS ENTERTAINMENT CHILDREN On Playacar Beach 2 km from Playa del Carmen 60 km from Cancun airport (CUN) With 700 rooms including junior suites and accessible rooms Four outdoor pools Seven bars, including a swim-up bar Free Wi-Fi and Internet Cafe Spa Beauty salon Massages on the beach Three meeting rooms Shopping area Medical Service Parking Two buffet restaurants with show cooking Pool restaurant Five themed restaurants: Mediterranean, Italian, steakhouse, Mexican and Japanese Water sports Organised activities Outdoor sports area Fitness room 18-hole golf course nearby ($) Daytime activity programme Professional shows and live music Separate children s pool Kid s Club (4 to 12 years) Children s menu Babysitting services ($) Tel.: tucrp1@iberostar.com IBEROSTAR.COM 57

30 LOCATED JUST MINUTES FROM THE HEART OF CANCUN ALL-INCLUSIVE 5-STAR HOTEL FOR THE WHOLE FAMILY WITH THE ONLY PROFESSIONAL 18-HOLE GOLF COURSE IN THE AREA SEVEN POOLS, INCLUDING AN INFINITY POOL AND WATER PARK MÉXICO CANCÚN CONVENTION CENTRE AND OUTDOOR AREAS FOR EVENTS LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE Directly on the beach 15 km from the centre of Cancun 14.5 km from Cancun airport (CUN) With 426 rooms, including villas, master suites and accessible rooms New tower with 156 junior suites Ten open-air pools, one of which is an infinity pool Seven bars, including a swim-up bar Free Wi-Fi Spa Beauty salon ($) Medical service and chemist Peninsula Convention Centre Upgrade to Star Prestige ($) Buffet restaurant with show cooking Four themed restaurants: Japanese, Mexican, steakhouse and gourmet Snack bar SPORTS Professional 18-hole golf course on the premises ($) Outdoor sports area Tennis, basketball, volleyball, etc. FIFA football pitch Fitness room Scuba diving school ($) ENTERTAINMENT CHILDREN Daytime activity programme Professional shows and live music Water park Separate children s pool Kid s Club (4 to 12 years) Teenclub (13 to 17 years) Children s menu Babysitting services ($) Tel.: cunrp1@iberostar.com IBEROSTAR.COM 59

31 PROFESSIONAL 18-HOLE GOLF COURSE NATIVE PLANTS AND ANIMALS, INCLUDING MANGROVES, IGUANAS, CROCODILES AND BIRDS CLUB HOUSE WITH PRO SHOP AND BAR-RESTAURANT COMPLETE SPA CENTRE MÉXICO CANCÚN PRIVATE LESSONS LOCATION Close to the city centre Ten minutes from Cancun International Airport Next to Iberostar Cancún hotel GOLF COURSE Professional 18-hole course, par 72 Course rating: 71.1; Slope: 121 Four tee boxes, from 5,029 yards (red) to 6,732 (blue) Water hazards on 10 holes FACILITIES SERVICES Club house Hole 19 Bar-Restaurant Pro shop Driving range Putting green Spa centre Special transport service Swing analysis Private lessons Green fee includes half cart, appetisers and drinks Equipment hire available Easy access to Iberostar Playa Paraíso Golf Club and other courses in the area Tel.: IBEROSTAR.COM 61

32 CONVENTION CENTRE OPERATING 24 HOURS A DAY FOR SOCIAL AND BUSINESS EVENTS LOCATED IN A LUXURIOUS FIVE-STAR IBEROSTAR COMPLEX THREE INTERCONNECTED ROOMS THAT CAN BE DIVIDED INTO 22 MEETING ROOMS MAXIMUM SIMULTANEOUS CAPACITY OF 3,450 PEOPLE MÉXICO CANCÚN 10,000 M 2 OF GARDENS AND PRACTICAL OUTDOOR AREAS LOCATION FACILITIES Cancun, Mexico. Close to the city centre Just 15 minutes from Cancun International Airport Located in the luxury five-star Iberostar Cancún Golf & Spa Resort hotel complex Multi-use interior space with three magnificent interconnected halls (lobby level), without pillars Can be divided into 22 meeting rooms Maximum simultaneous capacity of 3,450 people in its cocktail configuration Practical and elegant outdoor areas measuring 10,000 m 2 for social events, fairs and expositions ROOMS Grand Caribe Hall: 1,500 m 2. Capacity for 2,000 people in its cocktail configuration. Can be divided into eight Caribe rooms Isla Hall: 522 m 2. Capacity for 600 people in a theatre-style configuration. Can be broken down into six Isla rooms Miramar Hall: 900 m 2. Maximum capacity of 1,000 people in a theatre-style configuration. Can be broken down into four rooms Las Olas Terrace Lounge rooms: 155 m 2. Capacity of 80 people in its cocktail configuration Bahía Hall: 156 m 2. Up to 100 people in its cocktail or theatre configurations Coral Hall: 106 m 2. Up to 80 people in its cocktail configurations Arena Hall: 78 m 2. Maximum of 70 people in its theatre configuration SERVICES 24-hour business centre All of the rooms include audio-visual equipment, chairs and tables Exclusive and personalised event organisation through Iberostar Meetings Receptions for cocktails, coffee breaks, work lunches, special menus for groups and gala dinners Multilingual staff that are extremely qualified to offer maximum quality service Tel.: cunrp1@iberostar.com IBEROSTAR.COM 63

33 LOCATED ALONG THE SECOND-LARGEST CORAL REEF IN THE WORLD BUNGALOW VILLAGES INTEGRATED INTO NATURAL SURROUNDINGS ALL-INCLUSIVE FIVE-STAR HOTEL FOR ALL AGES WATER SPORTS AND DAILY ACTIVITIES WITH LIVE SHOWS MÉXICO COZUMEL SPA, TWO TENNIS COURTS, FITNESS CENTRE AND MUCH MORE LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE On San Francisco Beach 18 km from the centre of Cozumel 20 km from Cozumel airport (CZM) 55 km from Cancun airport (CUN) With 294 rooms, including suites, junior suites with sea views and accessible rooms Three pools, two of which are lagoon-style 4 bars, including a swim-up bar Free Wi-Fi Minispa with jacuzzi and special treatments Beauty salon ($) Medical service ($) Shopping area Parking One buffet restaurant with show cooking Three themed restaurants: Oriental, Tex-Mex and Steakhouse SPORTS Scuba diving centre ($) Non-motorised water sports Tennis, basketball, volleyball, football, etc. Organised activities Fitness room ENTERTAINMENT CHILDREN Daytime activity programme Shows and live music Separate children s pool Kid s Club (4 to 12 years) Children s menu Babysitting services ($) Tel.: cozrp1@iberostar.com IBEROSTAR.COM 65

34 ALL INCLUSIVE FIVE-STAR HOTEL IN A NATURAL HAVEN LOCATED ON THE PACIFIC OCEAN, WITH VIEWS OF THE SIERRA MADRE OCCIDENTAL MOUNTAINS SPA WITH EXCLUSIVE TREATMENTS AND MASSAGES ON THE BEACH IDEAL FOR WEDDINGS ON THE BEACH AT SUNSET AND OPEN-AIR EVENTS MÉXICO RIVIERA NAYARIT PROFESSIONAL 18-HOLE GOLF COURSE NEXT TO THE HOTEL LOCATION ACCOMMODATION FACILITIES AND SERVICES CUISINE 45 km from Puerto Vallarta 39 km from Puerto Vallarta airport (PVR) With 452 rooms, including junior suites with sea views, presidential suites and accessible rooms Three outdoor pools and one indoors at the spa 8 bars, including one with a terrace facing the beach Concierge service Free Wi-Fi Spa Beauty salon ($) Shopping area Medical service Chemist ($) Optional upgrade to Star Prestige ($) Buffet restaurant with show cooking Four themed restaurants: gourmet, Mexican, Japanese and steakhouse SPORTS Professional 18-hole golf course next to the hotel ($) Non-motorised water sports Scuba diving centre ($) Two tennis courts, basketball, football, etc. Fitness room ENTERTAINMENT CHILDREN Daytime activity programme Professional shows and live music Nightclub Water park Separate heated children s pool Kid s Club (4 to 12 years) and Teenclub (13 to 17 years) Children s menu Babysitting services ($) Tel.: mitrp1@iberostar.com IBEROSTAR.COM 67

35