AGENDA MAT Coordinating Board June 18 th, :00am Metro Transit Garage (MTG) rd Street N, Fargo ND

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1 dddddd Fargo-Moorhead Metropolitan Council of Governments FAX Case Plaza Suite 232 One 2 nd Street North Fargo, North Dakota metrocog@fmmetrocog.org To: From: MAT Coordinating Board Members Fargo-Moorhead Metropolitan Council of Governments (Metro COG) Metro Area Transit (MATBUS) Date: June 13, 2014 RE: MAT Coordinating Board Agenda and Correspondence AGENDA MAT Coordinating Board June 18 th, :00am Metro Transit Garage (MTG) rd Street N, Fargo ND 1. Call to Order and Introductions Kevin Hanson (Chair) 2. Review and Action on Minutes from May 28 th, 2014 (Attachment 1) 3. Consider Fargo Sub-Area Fixed Route Expansion Study (Attachment 2) Dan Farnsworth 4. Update on Moorhead U-Pass Contracts for Lori Van Beek and Adam Altenburg 5. Operations and Ridership Report April 2014 (Attachment 3) Julie Bommelman and Lori Van Beek 6. Discuss and Consider New Time for MAT Coordinating Board Meetings (Attachment 4) Adam Altenburg 7. Other Business and Member Updates 8. Orientation and Tour of Metro Transit Garage Questions, comments or concerns prior to the meeting can be directed to Wade Kline ( x32; kline@fmmetrocog.org). People with disabilities who plan to attend this meeting and need special arrangements should contact Joan Geyer at the Council Office ( Ext. 31), at least two days before the meeting to make arrangements. A PLANNING ORGANIZATION SERVING FARGO, WEST FARGO, CASS COUNTY, NORTH DAKOTA AND MOORHEAD, DILWORTH, CLAY COUNTY, MINNESOTA

2 Members Present: Kevin Hanson, Chair Brenda Elmer, Moorhead City Council Jan Mahoney, MSUM Mike Williams, Fargo City Commission Larry Weil, City of West Fargo Jim Aasness, Dilworth City Council Brit Stevens, NDSU Brian Arett, Valley Senior Services Members Absent: Mellissa Sobolik, Fargo City Commission Jim Haney, Moorhead City Council Angela Mathers, M State Others Present: Lori Van Beek, City of Moorhead Julie Bommelman, City of Fargo Jim Gilmour, City of Fargo Wade Kline, Metro COG Adam Altenburg, Metro COG Dan Farnsworth, Metro COG Metro Area Transit Coordinating Board May 28 th, 2014 Fargo Commission Chambers 1. Call to Order and Introductions Chair Hanson called the meeting to order at 8:00 AM. 2. Review and Action on Minutes from February 26, 2014 A motion to approve the minutes was made by Mr. Williams and seconded by Ms. Elmer. The motion was voted on and unanimously approved. 3. Consider Moorhead/Dilworth Fixed Route Expansion Study Mr. Farnsworth discussed the Moorhead/Dilworth Fixed Route Expansion Study with the Board. Metro COG recently completed the study which was recommended to the MAT Board by the TTC in May. It was discussed that both routes are now under operation. Mr. Williams asked about the possibility of promoting Park & Ride options for the routes. Ms. Van Beek replied that they can always try and provide more promotion for users to use Park & Ride for the routes. A motion to approve the study was made by Mr. Aasness and seconded by Ms. Elmer. The motion was voted on and unanimously approved. 4. Review New Schedule for MATBUS (including Route 6 and 9) Ms. Van Beek discussed the newly-printed route maps and revised schedules with the Board. The new maps and schedules include the new Routes 6 and 9. Mr. Williams suggested MATBUS consider incorporating the new Bikeshare stations on the map. 1

3 5. State of Minnesota Capital Grant for a Fargo Transit Budget Ms. Bommelman discussed proposed staffing needs which are proposed to come out of the 2015 budget. It is proposed that the two half time paratransit reservationist positions be combined to one full time position with full time benefits. MATBUS is also requesting funding for a Transit Marketing and Information Specialist and requesting to move one of the half time Maintenance Attendant I s to a full time position. A motion to approve the proposed budget was made by Ms. Mahoney and seconded by Mr. Williams. The motion was voted on and unanimously approved. b Moorhead Transit Budget Ms. Van Beek discussed the 2015 Moorhead Transit Budget with the Board. She discussed the needs and priorities for 2015 and asked the Board which of the listed items they thought were needed. Ms. Elmer thought a route to serve the proposed Moorhead Hornbacher s area would be of a great benefit. c. Contract Extension with First Transit Ms. Van Beek discussed that they are seeking to renew their contract with First Transit which expired in December of She has been satisfied with the services provided by First Transit and would like to begin negotiations for the second optional one-year extension through A motion to approve the contract extension was made by Ms. Elmer and seconded by Mr. Williams. The motion was voted on and unanimously approved. 6. Update on Moorhead U-Pass Contracts for Ms. Van Beek has received the most recent enrollment numbers from the colleges in Moorhead. With the latest enrollment figures the amount that each college would pay-into for the U-Pass was calculated. Ms. Van Been was seeking approval of the U-Pass contracts with Moorhead Colleges for the academic year. A motion to approve the contract extension was made by Ms. Mahoney and seconded by Mr. Aasness. The motion was voted on and unanimously approved. 7. Update on the Status of Capital Grants Ms. Bommelman discussed the transit grants received by the City of Fargo from the ND Department of Transportation. The City was awarded $1,132,000 in funding for two replacement 40-foot hybrid busses. In addition, the City of Fargo was awarded $164,600 for the purchase of three paratransit vehicles. 8. Discussion of Large Bus Procurement Consortium Ms. Van Beek gave an update on the status of the Request for Proposals (RFP) by the Duluth Transit Authority for large bus procurement. Ms. Van Beek stated that there had been minor changes to the language of the RFP and that a hybrid vehicle had been added to the addendum. 2

4 9. Operations and Ridership Report January through March 2014 Ms. Van Beek and Ms. Bommelman discussed the operations and ridership data between January and March of Other Business and Member Updates The next meeting will likely be in June. Mr. Kline suggested that the Board could consider meeting on another date/location since there are some new members on the Board and Wednesday mornings conflict with some schedules. One suggestion was to move the meetings to the 3 rd Wednesday of the month instead of the 4 th Wednesday. Meeting adjourned. 3

5 To: MAT Coordinating Board From: Dan Farnsworth, Metro COG Date: June 12, 2014 Re: Consider Final Draft of the Fargo Sub-Area Fixed Route Expansion Study Metro COG has completed the final draft of the Fargo Sub-Area Fixed Route Expansion Study. With continued growth in south Fargo, MATBUS and Metro COG are seeking ways to provide new transit service to the newly-developed and underserved portions of south Fargo. The Transit Development Plan (TDP) identifies the need for new routes and modifications to existing routes to serve increased transit needs in south Fargo. Attached is the final draft of the Study for your review and requested approval. The City of Fargo is working to identify funding that could be used to implement service in 2016 or Recommended Action It is requested that the MAT Coordinating Board approve the attached Fargo Sub-Area Fixed Route Expansion Study as recommended by MATBUS and Metro COG. Page 1

6 Fargo Sub Area Fixed Route Expansion Study Project: 2014 #606 Prepared for: MATBUS Prepared by: Fargo Moorhead Metropolitan Council of Governments June 2014

7 Introduction With continued growth in south Fargo, MATBUS and Metro COG are seeking ways to provide new transit service to the newly developed and the underserved portions of south Fargo. The Transit Development Plan (TDP) identifies the need for new routes and modifications to existing routes in south Fargo to serve the increasing transit needs. Additional federal, state and local transit funding will be needed to implement these new services. The City of Fargo is working to identify funding that could be used to implement service in 2016 and This study will look at the following additions/modifications to the MATBUS fixed route system: Proposed new Route 26 West Acres Mall, Urban Plains Development, new Sanford Hospital Proposed new Route 29 GTC, Southeast Human Services, 25 th St corridor, Essential Hospital Modification to existing Route 18 GTC, Southeast Human Services, 9 th Ave S Corridor, Wal Mart Modifications to existing Route 16 Remainder of page intestinally left blank Fargo Sub Area Fixed Route Expansion Study 1

8 Proposed New Route 26 West Acres Mall, Urban Plains Development, new Sanford Hospital Study Area The study area for proposed Route 26 is currently the fastest growing area in Fargo Moorhead. In 2009 a new interchange was constructed along I 94 at Veterans Blvd creating a new north south connection across I 94 and providing access to Veterans Blvd from I 94. The new interchange, growth trends, and other factors have spurred rapid development in this area in recent years. Map 1 shows the study area and existing fixed bus routes in the area. Please note that the aerial photo in Map 1 was taken in 2011 so numerous developments have occurred since the time of the photo. Map 1 Route 26 Study Area Need for New Route With the rapid growth in the study area, the number of trips generated will increase significantly. This will increase the demand for transit. The newly constructed interchange and roadway has spurred a vast amount of development along the corridor including the construction of a new 1,000,000 square foot, 384 bed hospital at the southeast quadrant of the interchange. The new hospital is expected to open in Fargo Sub Area Fixed Route Expansion Study 2

9 Other recent developments in the study area include a Costco, a strip mall, a 320 unit apartment building, and numerous other large apartment buildings. With these new developments, transit will be crucial in transporting people needing alternate modes of transportation in this area. As part of Metro COG s update of the Long Range Transportation Plan (Metro 2040), trip density was determined based on projected households and projected number employees in the area. Trip density is the number of trips generated within a certain analysis zone and is a useful metric in determining the demand for transit. Maps 2 4 show the current (2010), projected 2020 and projected 2040 trip density. It can be seen in the maps that there will be a significant increase in trip density in southwest Fargo between 2010 and As trip density increases, the feasibility of transit also increases. Map 2 Trip density, current (2010) Source: Metro 2040 Map 3 Trip density, 2020 Source: Metro 2040 Fargo Sub Area Fixed Route Expansion Study 3

10 Map 4 Trip density, 2040 Source: Metro 2040 Recommended Routes from TDP The TDP recommended a new fixed bus route and modifications to an existing route to serve southwest Fargo in the future. Modifications to existing Route 23 were proposed which would bring service further west to the Veterans Blvd corridor. The proposed modifications to Route 23 would have the route originate at the West Acres Mall, cross I 94 via 45 th St, travel west to Veterans Blvd via Amber Valley Pkwy / 23 rd Ave S, travel south on Veterans Blvd and terminate at the 55 th Ave S Wal Mart. Route 23 as recommended in the TDP can be seen in Map 5. The new fixed bus route recommended in the TDP was named Route 26. This route would originate at the West Acres Mall and travel to the 55 th Ave S Wal Mart via 42 nd St. The route would also travel into the Microsoft campus. Map 5 shows the recommended Route 26. See map next page Fargo Sub Area Fixed Route Expansion Study 4

11 Map 5 TDP Recommended Routes Source: TDP Proposed Route 26 As recommended in the TDP Route 26 would serve southwest Fargo. However Route 26, as proposed in this study, would only provide service as far south as 30 th Ave S and would provide service between 42 nd St and Veterans Blvd. The reason this route isn t recommended to service the south Wal Mart is because Route 23, which is already in place, provides service to the south Wal Mart. Route 26 as proposed in this study would originate at the West Acres Mall and have one bus which would depart from West Acres every 30 minutes. There are two route alternatives proposed in this study for Route 26. There first alternative assumes there is no traffic signal at the intersection of 42 nd St and 19 th Ave S. The second alternative assumes there is a signal at the intersection. These alternatives are shown in maps 6 and 7. Fargo Sub Area Fixed Route Expansion Study 5

12 Map 6 Proposed Route 26 (without signal at 42nd St & 19th Ave S) Fargo Sub Area Fixed Route Expansion Study 6

13 Map 7 Proposed Route 26 (with signal at 42nd St & 19th Ave S) Travel time test runs were driven by car to determine the approximate time it would take a bus to complete the route. Some assumptions were necessary along the route since some roads were not constructed at the time of this study. A multiplication factor of 1.3 was multiplied to the test run driven by car to account for stops that would be encountered by the busses. Below are the results of the test runs and the estimated average time it would take a bus to travel the route. Table 1 Route 26 (without signal at 42nd St & 19th Ave S) Travel Times Road Conditions Good Test run (car) Monday 3/31/14 10:00 am Estimated bus run *Determined by applying a 1.3 multiplication factor to the test run travel time Test Run Day of Week Date Time of Day Travel Time 19:01 24:43* Table 2 Route 26 (with signal at 42nd St & 19th Ave S) Travel Times Road Conditions Good Test run (car) Monday 3/31/14 10:30 am Estimated bus run *Determined by applying a 1.3 multiplication factor to the test run travel time Test Run Day of Week Date Time of Day Travel Time 18:36 24:11* Fargo Sub Area Fixed Route Expansion Study 7

14 Recommendations This study has the following recommendations regarding the proposed Route 26: Route 26 should begin service prior to the opening of the new Sanford hospital. The Sanford hospital is anticipated to open in The cities of Fargo/West Fargo should ensure that there are safe and adequate pedestrian crossings across Veterans Blvd as future riders may need to cross Veterans Blvd in order to use the new bus service. The City of Fargo should ensure that there are safe and adequate pedestrian crossings across 23 rd Ave S (between Veterans Blvd and 51 st St) as there will be the need for pedestrians to cross 23 rd Ave in order to access Route 26 and the Sanford hospital. The City of Fargo in cooperation with the associated property owners should consider installing cutthrough sidewalks from the back side of the Central Park Apartment complex to 23 rd Ave S. This would provide riders with a designated path from the apartment complex to 23 rd Ave S. The City of Fargo in cooperation with the associated property owners should consider improvements for pedestrian access and safety from the apartment buildings south of 17 th Ave S (vicinity 40 th St SW) to the West Acres Mall MATBUS Transfer Center. Improvements could include sidewalks along roadways currently without sidewalks and delineated pedestrian walkways through mall parking lots. Fargo Sub Area Fixed Route Expansion Study 8

15 Proposed New Route th St Corridor, Southeast Human Services, Essentia hospital Study Area The study area consists of the existing Route 18 corridor and the 25 th St corridor. The Route 18 corridor (Ground Transportation Center (GTC) to Southeast Human Services) consists mostly of low/medium income housing ranging from single family homes to apartment buildings. West of 25 th St is a mix of commercial and industrial land uses. The 25 th St corridor from 9 th Ave S to 36 th Ave S is a four lane minor arterial roadway surrounded by mostly residential housing with pockets of commercial / retail near major junctions (13 th Ave S, I 94 and 32 nd Ave S). The residential dwellings range from single family homes to clusters of large apartment buildings. Approximately ½ mile west of the intersection of 25 th St & 32 nd Ave S is a 105 bed hospital (Essentia Health) which is currently constructing an addition which will add 50 to 60 beds to the facility. The expansion is anticipated to be complete in Another site that is expected to have demand for transit is the former Sunmart grocery store, located at the corner of 25 th St & 13 th Ave S, which is planned for renovation to house Fargo Cass Public Health. Map 8 shows the study area and existing fixed bus route routes in the area. See map next page Fargo Sub Area Fixed Route Expansion Study 9

16 Map 8 Route 29 Study Area Need for Route 29 The need for bus service along 25th St was identified in the public input process during the development of the TDP. While many of the major north south corridors in south Fargo (such as University Dr, 42nd St, and 45th St) have fixed route bus service, the 25th St corridor currently has no bus service south of Main Ave. With the proposed new location for Fargo Cass Public Health building (25th St & 13th Ave S), the expansion of the Essentia Health hospital, and some new high density residential infill, there is an increasing demand for transit along the 25th St corridor. Fargo Sub Area Fixed Route Expansion Study 10

17 Recommended Routes from Transit Development Plan (TDP) The TDP recommended a new fixed bus route that would serve the 25 th St corridor from 9 th Ave S to 52 nd Ave S. The recommended route was named Route 29 and was proposed to originate at the Ground Transportation Center (GTC) and return to the GTC after turning around at the 52 nd Ave S Wal Mart. Service was proposed to be hourly and operate weekdays only. This route as recommendation would require 1 bus. Map 5 shows the recommended Route 29. Proposed Route 29 As recommended in the TDP, Route 29 would serve the 25 th St corridor. However Route 29, as proposed in this study would not travel as far south as 52 nd Ave S, rather Route 29 would only travel as far south as 36 th Ave S. This is because little ridership is expected south of 36 th Ave S and because it would be difficult for a bus to travel from the GTC to the south Wal Mart and back in one hour. The proposed Route 29 would originate at the GTC, travel to Southeast Human Service Center (as Route 18 current travels) and then south on 25 th St until 36 th Ave S, where the route would return to the GTC using the same path. The proposed Route 29 would take one hour to complete and would operate with one bus. Map 9 shows the proposed alignment for Route 29. See map next page Fargo Sub Area Fixed Route Expansion Study 11

18 Map 9 Route 29 Travel time test runs were driven by car to determine the approximate time it would take a bus to complete the route. Below are the results of the test runs and the estimated average time it would take a bus to travel the route. Fargo Sub Area Fixed Route Expansion Study 12

19 Table 3 Route 29 Travel Times Test Run Day of Week Date Time of Day Road Conditions Travel Time Test run (car) Monday 3/31/14 11:00 am Good 37:25 Estimated bus run 48:38* *Determined by applying a 1.3 multiplication factor to the test run travel time Recommendations This study has the following recommendations regarding proposed Route 29: Route 29 should be implemented when funding becomes available. Route 29 should be implemented when the proposed modifications to Route 18 occur (see Modification to Existing Route 18 in this study). Route 29 and modified Route 18 should operate 30 minutes apart, providing 30 minute service between Southeast Human Services and the GTC. The City of Fargo and MATBUS should work with property owners on the west side of 25 th St between 13 th Ave S and 17 th Ave S to add cut through sidewalks from E Gateway Circle and Villa Dr to 25 th St. There is currently no designated pedestrian routes from E Gateway Circle and Villa Dr to 25 th St. Fargo Sub Area Fixed Route Expansion Study 13

20 Modifications to existing Route 18 GTC, Southeast Human Services, 9 th Ave S Corridor, Wal Mart Study Area The study area for the modifications to Route 18 include the existing Route 18 corridor along with the area between Southeast Human Services Center to Wal Mart (13 th Ave S). The Route 18 corridor (GTC to Southeast Human Services) consists mostly of low/medium income housing ranging from single family homes to apartment buildings. Between 25 th St and I 29 is a mix of commercial and industrial land uses and between I 29 and 45 th St is a mix of commercial and residential development. The residential dwellings are mostly comprised of large apartment buildings. Much of the neighborhood between I 29 and 45 th St is recognized as having a large minority population. Map 10 shows the study area and existing fixed bus route routes in the area. Map 10 Route 18 Study Area Need for modifications to Route 18 Existing Route 18 originates at the GTC however only travels as far west as 28 th St. With many riders originating at the western extent of the route, riders are forced to use the GTC to connect to other routes in order to travel further west. Also, existing Route 16, which travels from West Fargo to the West Acres Mall to the GTC, has been experiencing complications completing the route on schedule due to the length of the route. By modifying Route 18 to include 9 th Ave S, Route 18 could relieve Route 16 from 9 th Ave S and Route 16 could perform more timely. Also, Route 18 could service 9 th Ave S in both the westbound and eastbound directions. Currently Route 16 only services 9 th Ave S in the eastbound direction. Fargo Sub Area Fixed Route Expansion Study 14

21 Recommended Routes from TDP The TDP recommended extending existing Route 18 westward to provide service along Fiechtner Dr, Westrac Dr, and 9 th Ave S to the 13 th Ave S Wal Mart and West Acres Mall. The eastern portion of the route would remain as is however it was recommended that the portion of the route on 9 th Ave S between 23 rd St and University Dr. be removed. The TDP proposed the new Route 18 to take one hour to complete however the existing section of Route 18 would remain with 30 minute service because the proposed Route 29 would operate along that same section. Map 5 shows the recommended Route 18. Proposed Route 18W As recommended in the TDP, the modified Route 18 would provide service along Fiechtner Dr, Westrac Dr, and 9 th Ave S. However this study recommends only providing service to Wal Mart rather than Wal Mart and West Acres Mall as recommended in the TDP. This is because not enough time would be available along the 1 hour route to provide service to Wal Mart and West Acres while still providing westbound and eastbound service on 9 th Ave S. Route 18 as proposed in this study would originate at the GTC, travel to Southeast Human Services using the same route as existing Route 18 and travel to Wal Mart via Fiechtner Dr, Westrac Dr, and 9 th Ave S. The route would then be retraced back to the GTC. The route would take one hour to complete and would be operated using one bus. As recommended in the TDP, proposed Route 29 would operate in conjunction with Route 18, thus 30 minute service would be provided from the GTC to Southeast Human Services. Map 11 shows the proposed modifications to Route 18. Map 11 also shows proposed Route 29 which would operate in conjunction with Route 18. See map next page Fargo Sub Area Fixed Route Expansion Study 15

22 Map 11 Modified Route 18 Travel time test runs were driven by car to determine the approximate time it would take a bus to complete the route. Below are the results of the test runs and the estimated average time it would take a bus to complete the route. Table 4 Modified Route 18 Travel Times Test Run Day of Week Date Time of Day Road Conditions Travel Time Test run (car) Tuesday 4/8/14 1:00 pm Good 37:07 Estimated bus run 48:15* *Determined by applying a 1.3 multiplication factor to the test run travel time Recommendations This study has the following recommendations regarding the proposed Route 18W: It is recommended that modifications to Route 18, as specified in this study, be implemented once funding is available. Modified Route 18 should be implemented at the same time proposed Route 29 comes into service. Modified Route 18 and proposed Route 29 should operate 30 minutes apart, providing 30 minute service between Southeast Human Services and the GTC. Fargo Sub Area Fixed Route Expansion Study 16

23 Modifications to Existing Route 16 Existing Route 16 is a 2 hour long route that originates at the GTC, travels to the West Acres Mall and then to West Fargo city center via 13 th Ave. Route 16 then travels back to the West Acres Mall via 4 th Ave, 7 th Ave, and 9 th Ave S and eventually back to the GTC. The route operates with two buses and, due to the length of the route, can often fall behind schedule. This study is seeking ways to make the route perform more timely. With the proposed modifications to Route 18, Route 16 could be relieved of some corridors which Route 18 would adopt. Map 12 shows the proposed modifications to Routes 18, existing Route 16, and proposed modifications to Route 16. Map 12 Proposed modification to Route 16 Travel time test runs were driven by car to determine the approximate time savings by modifying Route 16 from its existing alignment. Travel times were driven from the intersection of 45 th St & 7 th Ave S to the West Acres transfer point to determine the time differential. Below are the results of the test runs. Fargo Sub Area Fixed Route Expansion Study 17

24 Table 5 Existing & Modified Route 16 Travel Times (from 45 th St & 7 th Ave S to West Acres transfer point) Road Test Run Date Conditions Day of Week Time of Day Travel Time (Existing Route) Travel Time (Proposed Route) Time Difference Test run 1 (car) Tuesday 4/8/14 10:00 am Good 5min 14sec 6min 06sec + 52 sec Test run 2 (car) Tuesday 4/8/14 10:30 am Good 6min 45sec 6min 52sec + 7 sec Average test run 6min 0sec 6min 29sec + 30 sec Table 5 shows that an estimated 30 seconds would be added to the travel time if existing Route 16 was modified from the existing route. However, due to the nature of the modified route, fewer passenger stops and pickups are anticipated if the modified route was implemented. In conclusion, some time savings may occur by modifying Route 16, however no significant time savings is expected. It is recommended that MATBUS implement the proposed modification to Route 16 as detailed in this study. The proposed route should be implemented at the time that the proposed modifications to Route 18 are implemented. Fargo Sub Area Fixed Route Expansion Study 18

25 FIXED ROUTE MISSED RUNS Apr-14 Apr-13 Moorhead Missed Transfers FIXED ROUTE - Ground Transportation Center (6:00 Apr-14 Apr-13 Apr-14 Apr-13 a.m. - 11:15 p.m. Monday - Saturday) Mechanical Failure/Biohazard Clean-up 8 9 Route Total Calls Recorded 3,855 3,844 Accident 0 2 Route Number of Operating Days Driver/Dispatch Error 1 3 Route Average Number per Day PARATRANSIT - MTG Passenger Issue 1 0 Route Apr-14 Apr-13 (8:00 a.m. - 4:30 p.m. Monday - Friday) Traffic 0 3 Route Total Calls Recorded 3,072 3,488 Weather/Road Conditions 1 3 Route Number of Operating Days TOTAL MISSED RUNS Route Average Number per Day Total Runs 9,212 12,119 Total MHD System Percent of Missed Runs 0.12% 0.17% FIXED & PARATRANSIT PASSENGER COMPLAINTS Apr-14 Apr-13 Fargo Missed Transfers Apr-14 Apr-13 Apr-14 Apr-13 MATBUS.com 18,763 18,174 page views Substantiated 0 1 Route Facebook 1, likes Unsubstantiated 15 8 Route Twitter followers Pending 0 1 Route 13U 0 0 YouTube 11,609 5,811 video views Compliments 2 0 Route MATBUS Rider Alerts 1,610 1,085 subscribers Other 1 2 Route Sanford M3TRO Program participants TOTAL COMPLAINTS Route Total Monthly Passengers 217, ,937 Route Complaints per 1,000 passengers Route FAR Fixed MHD Fixed Paratransit PASSENGER COMPLAINTS BY TYPE (Excluding Pending/Compliments) Quality Service Indicators Apr-14 Apr-13 Volume of Telephone Calls Social Media & Marketing First Transit Accidents Route Total Passengers 173,647 43,828 4,589 Total FAR 8 77 Vehicle Miles 84,031 32,192 31,300 Revenue Hours 6,822 2,272 2,236 Rude 2 4 A Missed Transfer occurs when a bus arrives Unpreventable Accidents Policy 2 2 too late to make transfers with other routes. Preventable Accidents Driver Behavior 10 3 Accidents per 100k Miles Missed Passenger 0 2 System Percent of Missed Accidents per Hour % 1.39% Other Transfers 4 1 Ride Alongs / Spot Checks 0 0 0

26 MOORHEAD FIXED ROUTE RIDERSHIP April 2014 MOORHEAD FIXED ROUTE RIDERSHIP - Year To Date Jan-Apr 2013 compared to Jan-Apr 2014 Comparison to Previous Year by Route Comparison to Previous Year by Route April 2013 April 2014 Change % Change Change % Change Operating Weekdays % Operating Weekdays % Operating Saturdays 4 4-0% Operating Saturdays % Total Operating Days % Total Operating Days % Revenue Hours 2,103 2, % Revenue Hours 8,104 8, % Vehicle Mileage 29,314 32,192 2,878 10% Vehicle Mileage 115, ,373 9,809 8% Route 1 6,986 6,303 (683) -10% Route 1 26,251 25,360 (891) -3% Route 2 12,171 12, % Route 2 44,338 46,903 2,565 6% Route 3 4,888 4,804 (84) -2% Route 3 17,501 17, % Route 4 9,501 10, % Route 4 36,407 43,053 6,646 18% Route 5 4,640 5,900 1,260 27% Route 5 16,591 18,862 2,271 14% Route N/A Route 6-3,697 3,697 N/A Route 7 1,048 1, % Route 7 3,608 4, % Route 8 1,876 1,770 (106) -6% Route 8 6,239 6, % Route N/A Route N/A TOTAL Ridership 41,110 43,828 2,718 7% TOTAL Ridership 150, ,455 15,520 10% Rides Per Hour (0) -1% Rides Per Hour % Rides Per Day 1,581 1, % Rides Per Day 1,480 1, % Rides per Vehicle Mile (0) -3% Rides per Vehicle Mile % ROUTE INFORMATION Route 1 - Central Moorhead from Downtown by Concordia to Marriott Route 2 - Central Moorhead from Downtown by MSUM to Marriott Route 3 - Southeast Moorhead by High School, Horizon, Cashwise, Target Route 4 - Downtown to EasTen Shopping Area, Target, Wal-Mart, Cashwise, North Moorhead, Courthouse, Highrises Route 5 - South of I-94 from Marriott, Village Green, M State, Safari, AmericInn Route 6 - Dilworth by Walmart, CVS, Red River Recovery, Houge Estates Route 7 - Evening North Route to Hwy 10 Shopping, MSUM, Downtown Route 8 - Evening South Route to Concordia, Safari, Sunmart to Downtown Route 9 - SE Moorhead from Walmart to Horizon School, Sanford Health, Sam's Club NOTES: January 1, 2013, a second bus was added to Route 2 on weekdays from 2:30-6:30 during the academic year. The second bus on Night Routes 7 & 8 for 30-minute frequency was made permanent and the routes were changed to take 6th Avenue rather than 9th/12th Aves by campus. Night service was extended by one hour to 11:15. January 1, 2014, a new Route 6 was added to Dilworth with service only at peak morning and afternoon. ROUTE INFORMATION Route 1 - Central Moorhead from Downtown by Concordia to Marriott Route 2 - Central Moorhead from Downtown by MSUM to Marriott Route 3 - Southeast Moorhead by High School, Horizon, Cashwise, Target Route 4 - Downtown to EasTen Shopping Area, Target, Wal-Mart, Cashwise, North Moorhead, Courthouse, Highrises Route 5 - South of I-94 from Marriott, Village Green, M State, Safari, AmericInn Route 6 - Dilworth by Walmart, CVS, Red River Recovery, Houge Estates Route 7 - Evening North Route to Hwy 10 Shopping, MSUM, Downtown Route 8 - Evening South Route to Concordia, Safari, Sunmart to Downtown Route 9 - SE Moorhead from Walmart to Horizon School, Sanford Health, Sam's Club NOTES: January 1, 2013, a second bus was added to Route 2 on weekdays from 2:30-6:30 during the academic year. The second bus on Night Routes 7 & 8 for 30-minute frequency was made permanent and the routes were changed to take 6th Avenue rather than 9th/12th Aves by campus. Night service was extended by one hour to 11:15. January 1, 2014, a new Route 6 was added to Dilworth with service only at peak morning and afternoon.

27 FARGO - MATBUS FIXED ROUTE RIDERSHIP FARGO - MATBUS FIXED ROUTE RIDERSHIP - Year To Date April 2014 Jan-Apr 2013 compared to Jan-Apr 2014 Comparison to Previous Year by Route Comparison to Previous Year by Route April 2013 April 2014 Change % Change Change % Change Operating Weekdays % Operating Weekdays % Operating Saturdays 4 4-0% Operating Saturdays % Total Operating Days % Total Operating Days % Revenue Hours 6,840 6,822 (18) 0% Revenue Hours 25,700 25, % Vehicle Miles 84,607 84,031 (576) -1% Vehicle Miles 322, ,967 (2,348) -1% - Route 11 7,918 7,589 (329) -4% Route 11 29,444 28,649 (795) -3% Route 13 18,604 19, % Route 13 72,422 76,492 4,070 6% Route 13U 9,003 6,907 (2,096) -23% Route 13U 32,782 27,920 (4,862) -15% Route 14 16,576 17,887 1,311 8% Route 14 57,796 64,626 6,830 12% Route 15 31,538 30,840 (698) -2% Route , , % Route 16 8,161 8, % Route 16 31,472 29,685 (1,787) -6% Route 17 3,722 4, % Route 17 13,907 18,742 4,835 35% Route 18 6,712 6,510 (202) -3% Route 18 25,081 25, % Route 23 2,381 2, % Route 23 9,001 9, % Route 31 4,718 8,259 3,541 75% Route 31 18,223 32,171 13,948 77% Route 32 21,892 22, % Route 32 86,079 87,412 1,333 2% Route 33 28,245 28, % Route , ,775 3,174 3% Route 34 10,857 9,456 (1,401) -13% Route 34 42,589 38,875 (3,714) -9% Route 35 1,671 1,071 (600) -36% Route 35 5,590 4,693 (897) -16% TOTAL Ridership 171, ,647 1,649 1% TOTAL Ridership 640, ,048 23,225 4% Rides Per Hour % Rides Per Hour % Rides Per Day 6,615 6, % Rides Per Day 6,283 6, % Rides Per Vehicle Mile Rides Per Vehicle Mile MATBUS ROUTE INFORMATION - FARGO Route 11 - Downtown north and south on Broadway to 25th Ave N, VA Hospital Route 13 - Downtown to NDSU and North Fargo, including Northport & Trollwood Route 13U - Downtown to Renaissance, Klai, R.H. Barry and NDSU Union Route 14 - Downtown to Kmart, Essentia, 32nd Ave S, 42nd St S and West Acres Route 15 - Downtown to 13th Avenue South retail corridor Route 16 - Downtown to CashWise, West Acres and West Fargo Route 17 - Downtown to Madison Neighborhood Route 18 - Downtown to Jefferson Neighborhood and SE Human Services Route 23 - West Acres to Woodhaven, Osgood, Microsoft, 52nd Ave Walmart & PRACS Route 31 - NDSU Campus to Tech Park and Fargodome Parking Route 32 - NDSU Campus to University Village and Dakota Drive Housing Route 33 - NDSU Union to Klai Hall, Richard H. Barry Hall and University Village Route 34 - NDSU Union to Days Inn, Skills & Tech, Stop-N-Go Center & Niskanen Route 35 - NDSU Evening Route between Library and University Village MATBUS ROUTE INFORMATION - FARGO Route 11 - Downtown north and south on Broadway to 25th Ave N, VA Hospital Route 13 - Downtown to NDSU and North Fargo, including Northport & Trollwood Route 13U - Downtown to Renaissance, Klai, R.H. Barry and NDSU Union Route 14 - Downtown to Kmart, Essentia, 32nd Ave S, 42nd St S and West Acres Route 15 - Downtown to 13th Avenue South retail corridor Route 16 - Downtown to CashWise, West Acres and West Fargo Route 17 - Downtown to Madison Neighborhood Route 18 - Downtown to Jefferson Neighborhood and SE Human Services Route 23 - West Acres to Woodhaven, Osgood, Microsoft, 52nd Ave Walmart & PRACS Route 31 - NDSU Campus to Tech Park and Fargodome Parking Route 32 - NDSU Campus to University Village and Dakota Drive Housing Route 33 - NDSU Union to Klai Hall, Richard H. Barry Hall and University Village Route 34 - NDSU Union to Days Inn, Skills & Tech, Stop-N-Go Center & Niskanen Route 35 - NDSU Evening Route between Library and University Village

28 Fare Count Year Month Concordia Customer Type M State MSUM NDSU Grand Total 2012 August 772 3,566 8,474 48,503 61,315 September 1,320 5,250 9,177 77,467 93,214 October 1,358 5,112 9, , ,069 November 1,122 4,293 9,033 84,619 99,067 December 696 3,278 7,100 41,657 52, Total 5,268 21,499 43, , , January 1,030 3,928 8, , ,020 February 1,096 4,184 9,696 94, ,904 March 1,316 4,145 9,661 71,673 86,795 April 1,368 4,915 10,727 95, ,147 May 902 3,171 8,091 32,420 44,584 June 720 2,454 5,348 12,537 21,059 July 817 2,350 5,215 11,644 20, Total 7,249 25,147 57, , ,535 Grand Total ,517 46, , , , Fare Count Year Month Concordia Customer Type M State MSUM NDSU Grand Total 2013 August 1,008 3,444 9,181 34,245 47,878 September 991 4,689 10,549 94, ,890 October 990 4,531 11, , ,527 November 1,054 4,187 10,650 89, ,290 December 924 3,371 8,660 78,813 91, e Total 4,967 20,222 50, , , January 1,008 3,861 9,490 84,647 99,006 February 1,093 3,998 10, , ,182 March 1,188 3,982 10,234 83,219 98,623 April 1,089 4,179 10,420 95, ,867 May - June - July Total 4,378 16,020 40, , ,678 Grand Total ,345 36,242 91, , ,031 % CHANGE Year Month Concordia M State MSUM NDSU Grand Total August 31% -3% 8% -29% -22% September -25% -11% 15% 22% 19% October -27% -11% 20% 10% 10% November -6% -2% 18% 6% 6% December 33% 3% 22% 89% 74% Total -6% -6% 16% 16% 14% January -2% -2% 13% -16% -13% February 0% -4% 11% 19% 18% March -10% -4% 6% 16% 14% April -20% -15% -3% 0% -1% May June July Total Grand Total NOTES: Includes NDSU Circulator Routes COLLEGE RIDERSHIP ON MATBUS

29 PARATRANSIT RIDERSHIP April 2014 Comparison to Previous Year April 2013 April 2014 Change % Change Total Operating Days (1) -3% Hours of Service 2,286 2,236 (49) -2% Mileage 33,259 31,300 (1,959) -6% Total Ridership 4,829 4,589 (240) -5% Fargo 3,448 3,425 (23) -1% Moorhead (73) -10% West Fargo (162) -31% Dilworth % Rides per Hour Miles Per Rider (0.07) (0.01) Comparison to Previous Month March 2014 April 2014 Change % Change Total Operating Days (2) -6% Hours of Service 2,339 2,236 (102) -4% Mileage 31,838 31,300 (538) -2% Total Ridership 4,792 4,589 (203) -4% Fargo 3,445 3,425 (20) -1% Moorhead (123) -15% West Fargo (43) -11% Dilworth (17) -11% Rides per Hour Miles Per Rider

30 METRO SENIOR RIDE 2014 MOORHEAD & DILWORTH, MINNESOTA MOORHEAD SENIORS DILWORTH SENIORS TOTAL PASSENGERS Month % Change % Change % Change January % % % February % % % March % % % April % % % TOTAL 2,764 2, % % 2,912 2, % PAST YEARS Month January February March April May June July August September October November December TOTAL 4,

31 To: MAT Coordinating Board From: Adam Altenburg, Metro COG Date: June 12, 2014 Re: Discuss and Consider New Time and Date for Regular MAT Coordinating Board Meetings Since March 2013, the MAT Coordinating Board has been meeting regularly (as agenda items necessitated) on the fourth Wednesday of each month at 8:00am in the Fargo City Commission Chambers. At that time, Metro COG had requested the board s consideration of that matter with the idea that a consistent date and time would result in more predictability, transparency and improved management of meeting content. In May, it was brought to Metro COG s attention that there were scheduling conflicts with this date and time with respect to board member s schedules and with the new City Hall Building Committee meeting time in the Commission Chambers. Metro COG and MATBUS have discussed possible dates and times internally and would like to request consideration of the following option, to be effective July 2014: 3 rd Wednesday of each month at 8:00am (Fargo City Commission Chambers) Metro COG has checked the availability of the Fargo City Commission Chambers and this date and time is currently open on a monthly basis. Recommended Action It is requested that the MAT Coordinating Board discuss and consider establishing a new regular meeting time and date. Page 1