Reservations Info Glacier Express 2018.

Transcription

1 Reservations Info Glacier Express Valid from mystsnet.com Timetable winter From 10 December 2017 to 9 May 2018 Zermatt Chur/St. Moritz Train 902 St. Moritz/Chur Zermatt Train 903 Zermatt dp St. Moritz dp Brig dp Filisur 3) dp ) Andermatt arr Chur arr Andermatt dp Chur dp Chur arr Andermatt arr Chur dp Andermatt dp Filisur 3) arr ) Brig arr St. Moritz arr Zermatt arr Timetable summer From 10 May to 14 October 2018 Zermatt Chur/St. Moritz Train 900 Train 902 Train 904 1) Train 906 Zermatt dp dp dp Brig dp dp dp dp Andermatt arr arr arr arr Andermatt dp dp dp dp Chur arr arr arr arr Chur dp dp dp Filisur 3) arr ) arr ) arr ) St. Moritz arr arr arr St. Moritz/Chur Zermatt Train 901 Train 903 Train 905 1) Train 907 St. Moritz dp dp dp Filisur 1) dp ) dp ) dp ) Chur dp dp dp dp Andermatt arr arr arr arr Andermatt dp dp dp ) dp Brig arr arr arr arr Zermatt arr arr arr ) 1 May to 14 October ) 1 May to 9 May 2018, departs Andermatt ) from / to Davos with change of trains in Filisur on board of regional trains There will be no Glacier Express trains running between 15 October and 9 December Swiss Travel System AG Limmatstrasse 23, PO Box, CH-8021 Zurich, Phone +41 (0) , mystsnet.com

2 Altitude profile Surcharge Glacier Express Season Long journeys 1st and 2nd class Short journeys 1st and 2nd class CHF CHF Low season Mid-season High season The listed surcharges must always be added to the respective fare. Surcharges are payable in full by all travellers also by children and holders of reduced-price tickets. Children under six years, for whom a seat is not required, are the exception to this. The holders of all TCV and Eurail tickets, as well as Swiss Travel System passes, must also pay the surcharge. Long-journeys sections (full surcharge) Bookable on all trains ( ), also vice versa. From St. Moritz / Davos Platz* / Filisur / Tiefencastel / Thusis Chur Andermatt To Andermatt / Brig / Visp / Zermatt Brig / Visp / Zermatt Zermatt 3) from / to Davos with change of trains in Filisur on board of regional trains Short-journeys sections (reduced surcharge) Bookable between 10 May and 14 October 2018 on trains 900/901 and 906/907, also vice versa. From St. Moritz Chur Andermatt Brig To Chur Andermatt Brig Zermatt

3 Car compositions & Class system Class system Thanks to the oversized windows which extend into the roof the passengers, both classes have a perfect panorama view. All carriages are air-conditioned.

4 Travel Guide Every passenger will receive a brochure containing useful and interesting information on the surrounding area and route of the Glacier Express. The Travel Guide is available in several languages (German / English / French / Italian / Chinese / Japanese) and is included in the surcharge. Route information via earphones All-important information will be provided via headphones along the route in German, French, English, Italian, Chinese and Japanese as well as two music channels. The headphones for the train s information system are included in the surcharge. Certificate Guests who travel along the entire route from St. Moritz/Davos Zermatt or vice versa will receive a certificate in German / English / French / Italian / Czech / Polish and in Japanese / Chinese / Korean / Thai / English. Please order the required number of certificates no later than ten working days prior to departure and give the names of the group members. The certificates will be sent to you by post. Souvenirs A journey on the Glacier Express will remain a living memory even back home thanks to a range of unique souvenirs. Whether it s a legendary crooked glass, a trendy pair of sunglasses or a handy rucksack, passengers can purchase selected items straight from the RailBar. Seat reservation Bookings for individual travellers (FIT) (1 9 people) 90 days before travel date: Via internet glacierexpress.ch railcenter@mgbahn.ch reservation@rhb.ch Swiss Railway stations Main rail stations abroad Travel agencies with train ticket sale Bookings for groups (10 or more people) Early booking recommended. Groups are being seated together in the same carriage whenever possible. Final confirmation details will be send to you 10 days before departure. Contact for reservation Matterhorn Gotthard Bahn Rhätische Bahn Railservice Bahnhofplatz 7 Bahnhofstrasse 25 CH-3900 Brig CH-7001 Chur Phone +41 (0) Phone +41 (0) Fax +41 (0) Fax +41 (0) railcenter@mgbahn.ch reservation@rhb.ch Att. «Reservation Glacier Express» Att. «Reservation Glacier Express» Ask for availability of free seats mgbahnreservierung.ch/mgbahnwebapplication/login.aspx User: Touroperator Password: Travel See glacierexpress.ch/en/touroperator for further information and the General Terms and Conditions of contract.

5 Catering services Dining aboard the Glacier Express The journey from St. Moritz to Zermatt (or vice versa) takes an entire day. Catering for your guests needs to be booked in advance. In the Glacier Express trains 900, 901, 902, 903, 904 and 905, lunch is served directly to your seat. Look forward to all kinds of culinary delights, freshly prepared in the galley kitchen. Menu CHF Dish of the day 30 Three-course menu The menu consists of salad (summer) or soup (winter) and meat with garnish and vegetables, plus dessert or a selection of cheeses. For further details, please refer to our website: glacierexpress.ch 43 Offers and prices subject to change. Serving period Meals are served between 11.15h and 12.45h. Reservation Rhätia Werte AG Gürtelstrasse 14, CH-7001 Chur Phone +41 (0) , Fax +41 (0) sales@bahngastro.ch Opening times Monday Friday 09.00h h 14.00h h Saturday 09.00h h Sunday (during summer season only) 09.00h h Reservation for groups mandatory Compulsory for groups; at least 10 days before departure. Your reservation can be booked together with your seats. gruppen@bahngastro.ch Payment Cash or voucher with invoice, by agreement with the caterer. Changes/Cancellations: Valid are the General Terms.

6 Glacier Express via Railticketing Individual travellers Seat reservation incl. surcharge via Railticketing. Issue ticket via Railticketing. Reservation for lunch directly at Rhätia Werte AG. Checklist for issuing reservation/surcharge via Railticketing Reservation Screen 1: Screen 2: Screen «Seat reservation» Valid from Class No. of seats Placement request Departure station / Destination Train number Smoking Enter date Select class Enter Enter, for instance window Enter in accordance with timetable Enter in accordance with timetable Only Non smoking possible

7 Groups of 10 or more Seat reservation via Matterhorn Gotthard Bahn or Rhätische Bahn (not via Railticketing, see page 4). Issue surcharge for the Glacier Express via Railticketing. Issue group ticket via Railticketing. Reservation for lunch directly via Rhätia Werte AG. Checklist for issuing surcharges for groups via Railticketing Screen 1: Version 1 Version 2 Fill in the article number (3695) in the specified field. Go on directly with screen 3. Choose article class 'Surcharges CH'. Go on with screen 2. Screen 2: no picture Screen «Article» MGB Zuschlag Glacier-Express Gruppen Select

8 Screen 3: Screen «MGB Zuschlag Glacier-Express Gruppen» Valid from Remaining fields no entry necessary Enter group Enter date Select Screen 4: Screen «MGB Zuschlag Glacier-Express Gruppen» Group name, Group leader, Number of persons Enter data, 2x OK

9 Screens 5 6: Screen «MGB Zuschlag Glacier-Express Gruppen» Verkehrsperiode (travel period) and Zug (train) Select Issue the control marks and fill in the numbers on the ticket «Teilnehmerkontrolle», hand everything over to customer. The surcharge does not include the seat reservation. This has to be made at Matterhorn Gotthard Bahn or Rhätische Bahn (see page 4). Specimen «Teilnehmerkontrolle»: As of: 12 December 2017