GENERAL HOTEL INFORMATION ULTIMATE ALL INCLUSIVE CONCEPT 2018 SUMMER

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Nigel Harrison
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1 GENERAL HOTEL INFORMATION ULTIMATE ALL INCLUSIVE CONCEPT 2018 SUMMER Name : CRYSTAL FAMILY BEACH VILLAS Category : +16 Address : Belek-Boğazkent Mevkii Serik/Antalya Telephone : + 90 242 731 10 50

1 1 GENERAL HOTEL INFORMATION ULTIMATE ALL INCLUSIVE CONCEPT 2018 SUMMER Name : CRYSTAL FAMILY BEACH VILLAS Category : +16 Address : Belek-Boğazkent Mevkii Serik/Antalya Telephone : Fax : info@crystalhotels.com.tr Website : Investor : Galeri Kristal Turizm Pazarlama Ve Ticaret Anonim Şirketi CEO : Umman ÇETİNBAŞ Sales&Marketing Dir. : Özcan ŞİRİN Season : 7 Months Facility Area : 8525 m² Opening Year : 2018 Hotel Building : 14 two-story blocks Our hotel is located by the crystal clear Mediterranean Sea in Belek-Boğazkent region which is only 40 km away from Antalya International Airport, and at 50 km away from the city center of Antalya. With its cozy architecture, our hotel has its own 50 m long wide private fine pebble beach and also shares 150 m long and 200 m wide private fine pebble beach with its sister hotel Crystal Family Resort & SPA. Our Ultimate All Inclusive concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called cezerye and a glass of Turkish fresh fruit drink called sherbet. To grant our guests a pleasant stay, we continue showing gesture of our traditional Turkish hospitality, including a wide range of delicious food and drinks at Crystal Family Resort & SPA for 24 hours. At our main hotel Crystal Family Resort & SPA, there is a fully equipped SPA, health and beauty center (skin and body treatment) which has special SPA garden (60m²), outdoor SPA pool (no heating), special jet showers in the pool, relaxation beds, special Jacuzzi, and other facilities, which are presented to the service of our valued guests.

2 2 ROOM CAPACITY : 72 BED CAPACITY : UP TO 193 PAX Standard Rooms: 72 standard rooms in total 14 standard sea view rooms 31 standard side sea view rooms 27 standard land view rooms Room Capacity : 3 Adults Max. Room Size : 21 m² All our standard rooms are comfortably decorated and designed for a superb holiday also all are non-smoking rooms. Room amenities: Balcony, ceramic floor, split air conditioner, satellite TV and music channel, mini bar, free of charge safe box (large enough to store most laptops), direct dial telephone, wireless internet, fire alarm and extinguishing system, 220v 50Hz Type F power socked. Bath amenities: telephone, hairdryer and shower, 220v 50Hz Type F power socked. Family Rooms: 72 family rooms in total 2 sea view family rooms 1 side sea family view room 1 land view family room Room Capacity : 4 Adults Max. Room Size : 44 m² All our family rooms are comfortable and spacious, totally 44m2 in size consist of two separate bedrooms, one has a double bed (French bed) and the other one has two single beds and a shared bathroom Room amenities: Balcony, ceramic floor, split air conditioner, satellite TV and music channel, mini bar, free of charge safe box (large enough to store most laptops), direct dial telephone, wireless internet, fire alarm and extinguishing system, 220v 50Hz Type F power socked. Bath amenities: telephone, hairdryer and shower, 220v 50Hz Type F power socked. All check-in and check-out procedures will be handled at our Crystal Family Resort & SPA. Crystal Family Beach Villas is a two minute walk away from Crystal Family Resort & SPA. Our valued guests are able to use all facilities of Crystal Family Resort & SPA except accommodation. to ensure that a free air-conditioned shuttle service will be provided between Crystal Family Beach Villas and Crystal Family Resort & SPA in every 30 minutes between the hours of 7 am and 11 pm (07:00-23:00). Outside these hours, free air-conditioned shuttle service will be provided on request.

3 3 Crystal Family Beach Villas Pools Depth M² MAIN 135 cm 85 MAIN (CHILDREN) 32 cm 37 Crystal Family Resort & SPA Pools Depth M² MAIN 145 cm 900 AQUAPARK (CHILDREN) 60 cm 80 AQUAPARK (ADULTS) 110 cm 130 CHILDREN POOL 30 cm 45 INDOOR POOL 145 cm 110 INDOOR POOL (CHILDREN) 30 cm 15 SPA POOL 140 cm 60 Our valued guests can benefit following services at the Crystal Family Resort & SPA Main Building Various Services Hair Dresser Shopping Centers Massage at SPA - Rubbing at Turkish Bath Doctor - Health Care Laundry Service SERVICES INCLUDED IN ALL INCLUSIVE CONCEPT Turkish bath Sauna / Steam room / Shock shower Jacuzzi / Indoor pool Car park Chaise longue, chaise longue mattress, parasol at beach and around the pool Beach towel (with towel card deposit required) Wireless internet connection in rooms, lobby and general areas (speeds up to 128 Kbps without authentication / premium speeds up to 10Mbps with authentication) Our valued guests can benefit following services at the Crystal Family Resort & SPA Main Building Food and Beverage VENEZIA À La Carte Restaurant SERVICES INCLUDED IN ALL INCLUSIVE CONCEPT Guests may dine at one of Istanbul- Mexico Halikarnas à la carte restaurants once during their stay (reservations required). Vital Bar, Patisserie, Lobby Lounge, Caretta Bar Lagoon Bar, Saphir Disco Bar, Cafe Turca,

4 4 Our valued guests can benefit following services at the Crystal Family Resort & SPA Main Building Fun Center Game Machines Billiard Bowling Floodlight for Tennis Court Tennis Rackets - Tennis Balls Jet Ski / Banana / Parasailing Kano / Sea Bicycle Surf (certified) Pinball Professional football field Activities SERVICES INCLUDED IN ALL INCLUSIVE CONCEPT Tennis court Basketball court Beach volleyball Fitness room Ping pong Water ball / Aquarobic Aerobics / Stretching Darts Mini golf Cinema MEASURES AGAINST GLOBAL WARMING IN OUR HOTEL We are using solar energy We are separating garbage We are using recyclable materials We have energy savers in the rooms We have lighting devices with sensors and energy savers We have sensor taps on general areas ADDITIONAL DETAILS No pets allowed. Only guests in appropriate swimwear are allowed to use the pool. Babies may only use the pool with appropriate swim diapers. Smoking is prohibited in all indoor areas. (including e-cigarettes & vaporizers) Proper attire required for restaurants. Alcoholic beverages are not served in the bottle. Alcoholic beverages are not provided and served at restaurants. Alcoholic beverages are not provided and served at breakfast. Mini Bar is filled with soft drinks and beer each day. It is illegal to sell, serve or supply any alcoholic beverage to a minor under the age of 18 years by Turkish Laws. Tennis Courts (hard floor) (reservation required in day time, to able to use tennis court at the evening and the early night, flood light is required and it is extra of charge) There is a reservation service for nearby golf courts and shuttles

5 5 WELCOME TO THE REAL WORLD OF TURKISH HOSPITALITY SERVICE HOURS AND LOCATIONS FOR FOOD AND BEVERAGE Crystal Family Beach Villas HOURS FOOD LOCATION SNACKS -SNACK RESTAURANT Our valued guests can benefit following services at the Crystal Family Resort & SPA Main Building; HOURS FOOD LOCATION BREAKFAST (OPEN BUFFET) -LALEZAR RESTAURANT LATE BREAKFAST (OPEN BUFFET) -LALEZAR RESTAURANT TERRACE GÖZLEME (TURKISH FLATBREAD) -GÖZLEME HOUSE SNACKS -CARETTA SNACK RESTAURANT LUNCH (OPEN BUFFET) -LALEZAR RESTAURANT COFFEE BREAK -LOBBY LOUNGE ICE CREAM (UNPACKED) -CARETTA BAR SNACKS -LAGOON BAR DINNER (OPEN BUFFET) -LALEZAR RESTAURANT MEXICAN À LA CARTE REST. (MEXICO) - FREE OF CHARGE & RESERVATION REQUIRED ITALIAN à la carte rest. (VENEZIA) - EXTRA OF CHARGE & RESERVATION REQUIRED TURKISH À LA CARTE REST (ISTANBUL) - FREE OF CHARGE & RESERVATION REQUIRED MEDITERRANIAN À LA CARTE REST. (HALİKARNAS) - FREE OF CHARGE & RESERVATION REQUIRED NIGHT SNACK -LALEZAR RESTAURANT NIGHT SANDWICH -LALEZAR RESTAURANT Guests may dine at one of Istanbul- Mexico Halikarnas à la carte restaurants once during their stay (reservations required). Crystal Family Beach Villas HOURS LOCATION BEVERAGE POOL BAR LOCAL/IMPORTED ALCOHOLIC&NONALCOHOLIC DRINKS Our valued guests can benefit following services at the Crystal Family Resort & SPA Main Building; HOURS LOCATION BEVERAGE VITAL BAR (FRUIT JUICES) :00/19:00-21:30 CARETTA BAR (LOCAL & IMPORT DRINKS) LOBBY LOUNGE (LOCAL & IMPORT DRINKS) CAFE TURCA (TURKISH COFFEE & SOFT DRINKS) SAPHIR DISCO BAR (LOCAL & IMPORT DRINKS) 24 HOURS LAGOON BAR (LOCAL & IMPORT DRINKS) (between the hours of 01 am and 10 am only local drinks are free of charge, import drinks are extra of charge) EACH DAY MINI BAR SOFT DRIKS (ADDITIONALLY, BEACH VILLA GUESTS GET BEER)

6 6 SPA CENTER & TURKISH BATH (Crystal Family Resort & SPA Main Building) HOURS LOCATION STEAM BATH TURKISH HAMAM SAUNA JAKUZZI INDOOR POOL FITNESS CENTER Services: Telephone, fax, bowling, billiard, game machines, fun center, internet café Sport: Tennis rackets, tennis balls, floodlight for tennis court, motorized and non-motorized water sports Wellness: SPA and Wellness Center services like massage - Rubbing at Turkish Bath Beverages: Imported champagne, wine, cognac, whiskey and luxury liquors Fresh fruit juices Imported drinks are charged between the hours of 01 am and 10 am Crystal Hotels Resort & Spa reserves the right to change these contents and services at any time with prior notice.

2018 SUMMER FACTSHEET

2018 SUMMER FACTSHEET CRYSTAL DE LUXE RESORT & SPA Opening Date 2008 Telephone + 90 242 814 75 35 Last Renovation 2014 Fax + 90 242 814 75 40 Season 2018 Category 5* Service Concept Ultimate All Inclusive