Hotel participation kit AMEX, CWLT & HRG

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1 Hotel participation kit AMEX, CWLT & HRG Preferred agreements 1 st January st December 2017

2 Carlson Wagonlit Travel update 2015 POSITIONING CWLT is the 1 st Global Travel Agency for Accor Hotels CWLT operates in +150 countries with a workforce of employees ESTIMATED RESULTS 2015 WITH ACCOR Room nights : RN* +6% Revenue : 84 Million Euros* +9% vs 2014 Participating hotels revenue : 88% of total rev +7% vs 2014 Average room rate : 122 Euros* Top 5 emitting countries revenue : 49 M * 59% of total rev Number of Accor Hotels participating hotels to the CWLT preferred contract in * Dedicated Rate Access Code Global Hotel Program CWT For further information on Carlson Wagonlit Travel, *YTD June 2015 ACCORHOTELS Titre de la présentation 29/07/2015 2

3 American Express update 2015 POSITIONING AMEX is the 2 nd Global Travel Agency for Accor Hotels AMEX operates in +140 countries with a workforce of employees ESTIMATED RESULTS 2015 WITH ACCOR Room nights : RN* +4% Revenue : 83 Million Euros* +9% vs 2014 Participating hotels revenue 91% of total rev +9% vs 2014 Average room rate : 131 Euros* Top 5 emitting countries revenue : 47 M * 57% of total rev Number of Accor Hotels participating hotels to the AMEX preferred contract in 2015 Dedicated Rate Access Code Global Hotel Program 2 180* AMX, ZMX, XPV, JMX For further information on American Express, *YTD June 2015 ACCORHOTELS Titre de la présentation 29/07/2015 3

4 Hogg Robinson Group update 2015 POSITIONING HRG is the 3 rd Global Travel Agency for Accor Hotels HRG operates in +120 countries with a workforce of employees ESTIMATED RESULTS 2015 WITH ACCOR Room nights : RN* +13% Revenue : 38 Million Euros* +21% vs 2014 Participating hotels revenue 82% of total rev +22% vs 2014 Average room rate : 129 Euros* Top 5 emitting countries revenue : 26 M * 68% of total rev Number of Accor Hotels participating hotels to the HRG preferred contract in 2015 Dedicated Rate Access Code Global Hotel Program 1 779* H4R For further information on Hogg Robinson Group, *YTD June 2015 ACCORHOTELS Titre de la présentation 29/07/2015 4

5 Key benefits for your hotel in participating TO AMEX, CWLT & HRG PREFERRED DEALS Your hotel appears as preferred in all GDS displays used by the travel agency bookers of AMEX, CWLT and HRG. Being preferred, you maximize your opportunities to do business with corporate clients of the 3 networks You pay this preferred status on commissionable rates only You do not pay any entry fee. You pay only when you get commissionable bookings at public rates only. You do not pay on cancelled bookings and no-shows You pay through FASTCOM after validating the overrides ACCORHOTELS Titre de la présentation 29/07/2015 5

6 contract conditions FOR AMEX, CWLT & HRG The below extra commissions are required from the participating hotels to be distributed as preferred hotels in AMEX, CWLT & HRG deals Extra commissions are calculated per room night revenue on all commissionable rates only LUXURY & UPSCALE BRANDS Sofitel, Pullman, MGallery MIDSCALE BRANDS Novotel, Mercure, Suite Novotel, Adagio ECONOMY BRANDS Ibis, Ibis Styles, Adagio Access 3.9 % 3.9 % 2 % ACCORHOTELS Titre de la présentation 29/07/2015 6

7 Payment process of Extra commissions via FASTCOM Participating hotels will find the extra commissions to be paid AMEX, CWLT & HRG in the proof sent by Accor Hotels centrally through FASTCOM. The extra commissions have to be paid on top of the standard commission. Collection of the extra commissions is mandatory (obligation to validate the amounts in FASTCOM), once an hotel has decided to be part of the agreement. Extra commissions will be collected and sent to Accor Hotels global sales as the payment to AMEX, CWLT & HRG is handled centrally. Extra commissions are paid weekly to Global Sales, following payment made by hotels. A fee of 0,05 per transaction will be paid by the participating hotels to Pegasus via Onyx every week. Hotels must notify their participation to their finance managers and accounting department. ACCORHOTELS Titre de la présentation 29/07/2015 7

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